Donor recruitment manager jobs
Legacy Case Administration Officer
We are looking for an enthusiastic and motivated Legacy Case Administration Officer to join the team.
This is an exciting time for the Stroke Association as we work to grow the impact of legacy giving.
Position: CE385 Legacy Case Administration Officer
Location: Home-based, UK nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings. All work-related travel expenses will be paid)
Hours: Full-time
Salary: £35,000 per annum (inner London weighting £3,950 per annum or outer London weighting £2,275 per annum may be applied in accordance with where you live)
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 1 February 2026
Interview Date: February 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
With legacies already accounting for over half of our donated income, we are committed to increasing the prominence and sustainability of this crucial income stream. We now have a fantastic opportunity for an exceptional, customer-focused individual to join our busy Legacy Case Administration team at a pivotal stage of growth and transformation.
In this role, you’ll work closely with the Legacy Case Manager to implement best practice and optimise this vital income stream for the Stroke Association. Your focus on maintaining high standards will be essential in delivering the highest quality of service, ensuring the team operates efficiently and effectively. Your contribution will play a key part in protecting and maximising this essential source of income, helping to sustain our work across the UK and tackle the devastation of stroke.
If you’re looking for a role where your skills can truly make an impact, we’d love to hear from you.
Key responsibilities will include:
· The administration of all open legacy cases including contentious matters
· Recording of all data related to legacy case administration on the First Class database and any other relevant Supporter CRM
· Provide an excellent experience; communicating sensitively and with empathy when in contact with the variety of different recipients, including professionals, lay executors, and family members
· To assist the Legacy Case Manager with the preparation and management of all records for the annual external audit.
About You
· Good knowledge and experience in charity legacy administration, with a strong working knowledge of probate, and either hold - or be keen to work towards - a recognised professional legacy qualification (such as CiCLA)
· Exceptional attention to detail when managing casework, including reviewing legal documentation and estate accounts
· Excellent communication skills, with the ability to engage sensitively and professionally with supporters, legal professionals, and the public
· Proven experience of working collaboratively within a high-performing team
· Strong networking and relationship management skills.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
Please note that only shortlisted applicants will be notified.
Stroke Association
Finding strength through support
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.
We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.
We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Admin, Administration, Administrator, Legacy Admin, Legacy Administration, Legacy Administrator, Legacy Case Admin, Legacy Case Administration, In Memory, Legacy.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Make a real difference with our MND Connect team. Your compassion and clear communication will help people feel informed and reassured at a time when reliable support really matters
As a Support Adviser, you’ll provide high-quality information, practical advice and emotional support to people affected by MND. You’ll help callers understand complex topics such as new diagnoses, voice banking, genetic testing, financial support and available local services.
Every conversation is unique, and each one has real impact.
You’ll join a collaborative and resilient team who are committed to person-centred support. We share knowledge and stay focused on solutions that help the people contacting the helpline.
You’ll bring experience in information-giving, ideally from a helpline or support-service setting, strong communication skills, empathy and the confidence to support people in managing the impact of MND. Familiarity with CRM or contact-centre systems and Microsoft 365 is important, but full training and ongoing support are provided.
Professionalism, discretion and a commitment to safeguarding best practice are essential in this role.
If you’re proactive, compassionate and ready to make a meaningful difference, we’d love to hear from you.
Hybrid Working and Flexibility: This is a 12-month Fixed Term Contract opportunity with the expectation to attend the office 2 - 3 days per week.
The official job title for this role is: MND Connect Adviser
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
Key Responsibilities
- Respond promptly to helpline calls, emails and forum posts
- Offer tailored guidance through active listening and sensitive questioning
- Provide clear information on MND Association services and signpost to external support
- Liaise with professionals and MND Care Centres to support complex cases
- Maintain accurate, confidential records and complete admin tasks efficiently
- Help improve services and uphold high-quality standards
- Identify and act on risks, including safeguarding concerns
- Promote the Association’s resources, values and mission in all interactions
About You
- Experienced in information-giving, ideally via helplines or support services
- A collaborative team player who shares knowledge and supports others
- Solution-focused, proactive and quick to learn
- Empathetic, resilient and confident supporting people in distress
- Skilled communicator, able to build rapport by phone and in writing
- Experience with CRM/contact centre systems and Microsoft 365
- Professional, discreet and committed to safeguarding best practice
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements. This role requires a DBS check to be completed.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are thrilled to be working in partnership with Spurgeons, who believe in creating brighter futures for children, young people, and families. As one of the UK's leading children's charities, firmly supported by Christian beliefs and values, Spurgeons helps vulnerable children and their families by delivering projects that support them and their communities to find long-lasting solutions to the challenges they face.
We are seeking a Supporter Engagement Lead to play a central role in building strong, lasting relationships with supporters, ensuring every interaction reflects care, transparency, and impact.
You'll act as the first point of contact for supporters, delivering excellent supporter care through phone, email, and post. Managing all aspects of legacy administration and liaising with families and solicitors, you'll ensure exceptional supporter care throughout. You'll support the delivery of individual giving programmes including welcome packs and annual thanking, while creating and developing stewardship initiatives for key supporter groups such as Old Fegans and Spurgeons Scholars.
Working collaboratively with the Marketing Team and internal stakeholders, you'll create and deliver engaging supporter communications including monthly emails, magazines, and prayer resources to inspire loyalty and long-term giving. You'll also develop and deliver an engaging community fundraising programme, create and manage a suite of challenge events designed to attract new donors, and plan year-round conferences and events (both in-person and online) to promote Spurgeons' work and drive engagement from individuals and churches.
The successful candidate must be able to demonstrate:
- Proven experience delivering excellent supporter or customer care, including handling enquiries and building relationships
- Experience managing fundraising administration processes such as donation handling, Gift Aid, and legacy administration
- Track record of planning and delivering successful events (in-person and online) for engagement or fundraising purposes
- Excellent written and verbal communication, able to produce compelling content and engage supporters
By month 3, you'll have gained a full understanding of Spurgeons' supporter engagement strategy and successfully delivered at least one monthly supporter email. By month 6, you'll have launched at least one community fundraising initiative and one challenge event. By month 12, you'll have delivered a fully developed stewardship programme and achieved measurable improvements in supporter satisfaction and retention.
This is an exciting opportunity to join a team that isn't just goal-driven, but fuelled by creativity, passion, and a love for bold ideas to drive positive change! You'll be part of a team that celebrates successes and believes in fostering a positive and supportive environment where everyone feels valued and inspired to do their best work.
For more information, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
Charisma is committed to inclusive and accessible recruitment processes. If you have any reasonable adjustments or wish to apply for this role under the Disability Confident Scheme, please confirm in your application, or contact our Operations Teams separately. Charisma will ensure all candidates who disclose that they wish to apply under the Disability Confident Scheme and that meet the minimum criteria for the role will receive an opportunity to interview with the Charisma Consultant representing the vacancy.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Location: Home based
Closing date: Sunday 1st February 2026
Charisma vetting interviews must be completed by Tuesday 3rd February 2026
1st round interviews with Spurgeons: w/c 9th February 2026
Final round interviews with Spurgeons: w/c 16th February 2026
We create family hubs where we’re needed most, so, when a family member needs support, turn to us.



Job Title: Research Officer – Fundraising Prospect Research
Location: Rhodes House, Central Oxford (hybrid working)
Contract: Fixed-term – 12-month contract (From mid-March 2026)
Hours: Full time – 37.5 hours per week
Salary: £33,000-£35,000
Reports to: Research Manager
We have an exciting, new opportunity for a Research Officer (Fundraising Prospect Research) to join the Rhodes Trust, Oxford. This role is based within the Global Engagement department, focusing on Development and Alumni Engagement, based at Rhodes House.
We are looking for the successful candidate to ideally start with us in Mid-March 2026.
About the Rhodes Trust
The Rhodes Trust is an educational charity which offers Rhodes Scholarships to exceptional students from around the world to come and study at the University of Oxford. Our mission is to build a better world through global fellowship programmes that develop and connect compassionate, innovative, and public-spirited people committed to solving humanity’s challenges. In recent years, we have also partnered with several other remarkable organisations to create the Mandela Rhodes Foundation, Atlantic Institute, Schmidt Science Fellows, RISE and Oxford Next Horizons.
The role
The Research Officer will help provide a high-quality in-house prospect research service to the senior leadership team and the Warden (CEO) of the Trust. The Research Officer will report to the Research Manager, work closely with the major gift team located in the UK, Canada, Australia and the United States, and gain first-hand knowledge and experience working as an in-house prospect research professional for a highly regarded educational charity.
The role will be responsible for;
· Providing a high-quality in-house prospect research service to the Development Team and senior leaders including the Warden (CEO) of the Trust, and Trustees, as required
· Contributing to the proactive identification of potential major donors and partners to the Rhodes Trust including alumni, individuals, foundations and corporates
· Delivering a pipeline of briefing materials for the Warden (CEO) and senior leadership team to support key fundraising and stakeholder meetings, events and overseas travel itineraries as requested
· Assisting with compiling and managing a portfolio of additional research materials and projects, including profiles, network mapping, philanthropy reports, and targeted analysis, as well as country-specific content to support the Trust’s fundraising efforts in different geographies
· Recording and managing prospect and stakeholder data using the Trust’s CRM database (Salesforce)
· Role modelling the Trust’s organisational values of commitment, inclusion, belonging, growth and innovation
· Carrying out any other duties relevant to the role, as requested
· Having a deep commitment to the values, ethos and mission of the Rhodes Trust
Please see the job description for more responsibilities
Essential skills, experience and qualifications:
· Previous experience in an educational Development and / or alumni office – direct experience in prospect research would be a plus
· Reliable and responsible with excellent written communication skills and an emphasis on attention to detail and accuracy
· Ability to use initiative and creatively source information to identify opportunities and map connections
· Ability to keep information confidential and exercise discretion
· Experience of accurate data entry and record maintenance; good working knowledge of a CRM system and competency in creating and running reports from a database
· Excellent IT skills, including experience with Microsoft packages (Word, Excel, PowerPoint & Outlook)
· An interest in the educational sector
Please see the job description for more responsibilities
Benefits of working here
We are a global organisation and we use our deep connections across the world to bring together people of different backgrounds and viewpoints. We encourage our staff to challenge each other’s thinking and generate new ideas.
· 30 days annual leave (pro rata) plus 8 bank holidays
· Competitive pension scheme
· Generous family leave schemes
· Private health insurance
· Employee Assistance Programme
· Personal development opportunities
· Additional benefits, such as free access to the University's gardens, parks, libraries and museums, and University staff discounts in shops across Oxford.
· Cycle to work scheme
· Electric car scheme
If you would like to find out more, please click ‘apply’ to view the full job description and to find the link to apply. Please send us your CV and a covering letter. Please note, this advert will close on 4 February 2026.
If you have any issues with submitting your application, please email the Recruitment team.
The Rhodes Trust is an equal opportunity employer. We warmly welcome applications from talented people of diverse backgrounds and appoint without regard to age, disability, gender, gender identity, gender reassignment, sexual orientation, pregnancy or maternity, parental status, marital or civil partner status, race, colour, ethnic or national origin, nationality, religion or belief.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Beyond Reflections is a charity supporting the needs of Trans+, Non-Binary people including friends and allies. We are looking for an inspriing person who can continue to grow and develop the charity so it continues to advance and improve its impact and sustainability - a full job lack is avalable.
More details can be found at our website where a job pack has full details
About Beyond Reflections
Beyond Reflections is a UK charity providing dedicated mental-wellbeing support to Trans+ people, as well as to their families,
friends, and allies. We offer a combination of group support, one-to-one services, and therapeutic interventions delivered by experienced case workers, counsellors, and therapists.
Our work spans both online and in-person settings, ensuring support is accessible, confidential, and rooted in compassion.
From facilitated support groups and tailored counselling to mentoring, safe social spaces, and specialist guidance, we aim to meet people where they are and provide the right help at the right time.
We play a wider role in strengthening inclusion across society. Our training and development programmes, which have been delivered to organisations such as the CPS, Hampshire Police, B&Q, and the University of Southampton, focus on Trans+ awareness, allyship, leadership coaching, conflict resolution, and policy development. All income from this work goes directly into our hardship fund, enabling us to support those who would otherwise be unable to access help.
Volunteers are an essential part of our organisation. They contribute across support services, events, administration, and governance, bringing a wide range of lived experiences and skills. We provide a supportive environment for volunteers to grow, develop, and contribute to meaningful change.
Our Services
Support Groups and Community Spaces
One-to-One Support
Therapy and Counselling
Mentoring
Practical Support
Job Description and Person Specification
Please read this job description and person specification carefully to help you write your cover letter and tell us how you meet our requirements for the role. We are looking for potential from applicants. Job TItle Chief Executive Officer (CEO)
Salary £40,000 - £52,000 per annum (FTE)
Hours 0.8 - 1 FTE, with some flexibility required to meet organisational needs.
Location Southampton, 3-4 days in the office with options to work remotely when required.
Reports To Board of Trustees
Responsible For Members Coordinator and Admin, Volunteer Coordinator, Revenue Coordinator, Therapeutic Lead. Contractors, including Supervision Lead, Bid Support and Social Media/PR.
Job Description
The Chief Executive will provide clear, compassionate, and forward-looking leadership that strengthens Beyond Reflections’ impact and ensures our services remain safe, accessible, and responsive to the needs of the Trans+ community. They will translate the Board’s vision into organisational strategy, oversee effective operations, and build a culture rooted in our values of respect, inclusion, and empowerment. They will be responsible for guiding the charity through a period of growth in response to increasing demand. This includes developing partnerships across the charity and public sectors, driving financial sustainability, supporting staff and volunteers, and ensuring our services maintain the highest standards of quality and safeguarding.
Key Responsibilities
Strategic Leadership & Organisational Development
● Lead the delivery of the charity’s strategic plan, ensuring the organisation remains responsive to the needs of the Trans+ community.
● Identify opportunities for growth, innovation, and collaboration across the sector.
● Translate strategic priorities into clear operational objectives and measurable outcomes.
Governance, Risk & Compliance
● Act as the primary link between the Board of Trustees and the organisation, ensuring clear communication and timely implementation of Board decisions.
● Ensure full compliance with charity law, safeguarding requirements, quality standards, and regulatory obligations.
● Provide clear, accurate reporting to the Board to support effective governance and decision-making.
● Maintain strong organisational risk management and business continuity processes.
Operational Leadership & Service Delivery
● Oversee high-quality delivery of all services, including support groups, counselling, therapy, mentoring, training, and volunteering programmes.
● Lead and support the senior management team (e.g., Operations, Therapeutic, and Fundraising leads) to ensure effective operational oversight.
● Promote continuous improvement, data-informed decision-making, and consistent service standards across online and in-person provision.
People, Culture & Wellbeing
● Foster an inclusive, trauma-informed, and person-centred organisational culture that reflects the charity’s values.
● Recruit, lead, and develop staff, ensuring strong performance and wellbeing.
● Support and integrate volunteers across service delivery, promoting engagement, recognition, and effective practice.
External Relations & Partnerships
● Act as an ambassador for Beyond Reflections, representing the charity to funders, partners, policymakers, statutory bodies, and the media.
● Build strategic partnerships, including collaboration with broader LGBTQIA+ organisations and health/social care providers.
● Advocate for Trans+ people, contributing to policy, awareness, and sector development.
● Ensure member voices inform organisational decisions and strategic direction.
Finance, Fundraising & Sustainability
● Lead financial planning, budgeting, and stewardship to ensure sustainability and value for money.
● Grow diversified income streams, including unrestricted funding, grants, training revenue, and corporate partnerships.
● Maintain relationships with funders, commissioners, donors, and commercial partners.
Person Specification
We know that no candidate will meet every single requirement in this pack, and we strongly encourage you to apply even if you’re unsure you tick every box. If you share our values, bring relevant experience, and feel motivated by our mission, we’d be very glad to hear from you.
Essential Desirable
Significant senior leadership experience, preferably in the charity, social care, or mental health sectors.
Lived experience as a trans, non-binary, or gender-diverse person, or personal experience connected to the Trans+ community.
Deep understanding of issues facing trans+ (gender-diverse) communities, or lived experience.
Experience in designing or delivering training programmes for organisations.
Proven track record in strategic planning, financial management, and fundraising.
Experience of mental health or therapeutic service delivery.
People-management skills: experience managing teams, developing staff, and supporting volunteers.
Network of relationships in the LGBTQIA+ sector, statutory bodies, or philanthropic funding landscape.
Excellent communication and stakeholder-engagement skills, including public speaking, advocacy, and partnership building.
Experience scaling organisations, diversifying income, or developing trading/social enterprise models.
Strong governance knowledge and experience working with or reporting to a Board of Trustees.
Understanding of digital transformation and digital service delivery.
Commitment to safeguarding, equality, diversity, inclusion, and trauma-informed practice.
Experience overseeing remote, hybrid or multi-site teams.
Demonstrated ability to lead in emotionally complex environments and maintain professional boundaries.
Familiarity with commissioning processes and local authority partnership models.
How to Apply
Submitting an application
To apply for this role please submit your CV and a cover letter to us
Your cover letter should address the following questions and be no longer than one A4 page:
1. 2. Why do you want to be part of Beyond Reflections?
How do your skills and experience meet what is set out in this Job Description?
To be considered for the role you must submit your application by the deadline. We want to see people at their best and so of course will make any reasonable adjustments relating to long-term conditions or disabilities that you need to help you perform at your best. Please let us know if this applies to completing your written application. We also ask you to let us know when submitting your application if you have any requirements for accessibility-related adjustments if you are selected for an interview.
Interviews
First-round interviews will take place in the week commencing 9th February 2026 and will take place online. Second-round interviews will take place w/c 16th February, where you will be asked to give a presentations to Trustees. If you are successful through these stages, you will be invited to the BR offices during the week of 23rd February. If you will be unavailable for any of these dates please mention this in your application email. These dates may be extended subject to the number of applications.
References and eligibility checks
Once we have identified a preferred candidate via the interview process, we will carry out reference checks and legally required checks of eligibility to work in the UK before making a final job offer.
The client requests no contact from agencies or media sales.
Inclusive & Blind Recruitment Statement:
In line with Caudwell Youth’s recruitment policy, we operate a blind recruitment process to help ensure a fair and unbiased selection. At the initial application stage, we ask all candidates to submit only a CV and a covering letter (maximum 1 side of A4)
Please use your covering letter to explain why you are interested in this position and to explain how your experience, skills, or achievements enable you to meet the person specification and support your application.
Your anonymised cover letter to this question will be the only information shared with the interview panel for the blind shortlisting process, so we encourage you to make it clear and impactful.
Should you be shortlisted for an interview, you will then be invited to fill in our full application form.
We value equity, diversity, equity, inclusion, and belonging, and welcome applications from people of all backgrounds, experiences, and identities.
ABOUT US
Not all young people have the same opportunities in life. Caudwell Youth exists to level the playing field for young people at risk. We support young people up to 25 years, who face real challenges in their lives. They may experience mental health challenges, be leaving care or be at risk of exploitation or offending.
We provide person centred support through volunteer-led mentoring for up to 18-months, alongside a targeted intervention programme called Shaping Futures for high-risk young people. Founded by the philanthropist John Caudwell in 2022, we now support young people across Milton Keynes, Hertfordshire, Slough, Buckinghamshire, and Luton.
Over our first 3 years as a charity, our work has consistently achieved exceptional outcomes for at-risk young people. 95% reduced offending behaviour, 64% reduced their exploitation risk, 83% reported improvements in their mental health and 45% had moved into education, employment or training. When a young person makes progress, families and communities benefit too. In fact, economic analysis shows that for every £1 invested in our programme, we save the public purse £6.05.
Unfortunately, demand for our service far outstrips supply, meaning we have often had to close our waiting lists. Whilst the risks and challenges young people face continue to grow. We currently support around 400 young people. The driving ambition behind our forthcoming strategy is to reach more.
To achieve this we are setting out to develop and expand our programmes. To become a national charity. We will do this working with at-risk young people, empowering them in everything we do. Our ambition to support more at-risk young people is shared with them.
OUR VISION: A brighter future for at-risk young people.
OUR MISSION: Empowering at-risk young people to shape their own future through mentoring and youth-led support.
Purpose of Role:
Provide strategic leadership on all Caudwell Youth’s external communications, ensuring they are effective in driving engagement and delivering our strategic goals.
Responsible as part of the Senior Leadership Team for the overall leadership of Caudwell Youth. Promoting the mission, vision and values of the charity, and the development and implementation of our strategic plan.
Key Duties:
Corporate leadership
- As part of the Senior Leadership Team work with the Board of Trustees to: develop and progress the organisation’s strategy, set and manage the organisation’s budget and ensure risks are managed effectively
- Lead by example, instilling a values-led and inclusive culture, with strong youth involvement
Commnications
- Lead on brand strategy, developing the brand to become more youth-led, reviewing our visual identity, core messaging, content and channels.
- Be responsible for digital strategy, leading development of our website and social media channels.
- Be responsible for our CRM, maintaining good data practices and delivering timely, integrated communications to our key audiences.
- Lead the development of communication plans, storytelling, assets and content; increasing the proportion of content created and delivered by young people.
- Provide the framework and support for youth participation in communications activities, working effectively with the Operations teams.
- Work with young people to identify influencers and celebrity/ambassador support to raise awareness and support our brand values.
- Lead proactive and reactive media engagement; including crisis communications with support from the CEO and John Caudwell’s PR team.
- Ensure our brand and communications convey a powerful case for support; working with the Fundraising team to create compelling donor communications to recruit and engage challenge participants and donors.
- Develop and deliver marketing strategies for volunteer recruitment to enable our mentoring programmes to grow.
- Gather and share the views and experiences of young people to influence change, building policy and campaigns activity as resources allow.
- Oversee the production of digital, printed and physical assets as required.
- Lead and manage the Communications team effectively, supporting development to maximise performance.
- Ensure effective processes and analytics are in place, reporting to SLT and the Board of Trustees on KPIs
Administration
- Manage the Communications budget
- Be responsible for our marketing software, including CRM, and adhere to data retention schedules.
- Act as Data Protection Officer for Caudwell Youth
- Undertake and identify training as required and take a positive approach to personal development.
- Undertake any other reasonable tasks deemed necessary.
Experience:
Essential
- Proven experience in senior communications roles.
- Sound leadership and team management experience, with the ability to manage and motivate teams to achieve targets.
- A minimum of five years’ experience in communications, media relations/PR, advocacy and/or marketing.
- Experience of involving beneficiaries in communications activities, preferably young people
- An good understanding of GDPR.
Desirable
- Experience of working on charity communications
- Knowledge or experience of fundraising practices
- Experience of policy and campaigns
- Experience of working with young people
- Lived experience that aligns with the young people we support
Skills:
- Ability to work strategically and collaboratively as part of a senior leadership team.
- Strong strategic thinking and ability to translate vision into actionable plans.
- Excellent written and verbal communication skills, with a talent for storytelling.
- An understanding of developing support journeys to promote engagement
- Proficiency in digital marketing and social media management.
We are an experienced team that are dedicated to improving the lives of the young people we support.
Benefits:
- Flexible working
- Hybrid – working from home with travel as required
- WPA Healthcare (including Employee Assistance Programme and extended counselling sessions)
- Group Personal Pension with a 5% employer contribution and Salary Sacrifice Scheme
- 25 days annual leave (FTE) plus bank holidays, plus charity closure between Christmas and New Year
- Extra paid day off on your birthday
- Paid day off for volunteering in your community
- Training opportunities to support your personal development
- Employee discounts on everyday goods and services
- Being part of a passionate and dedicated team
Caudwell Youth is committed to safeguarding and promoting the welfare of children and young people and expects all employees and volunteers to share this commitment. As part of this commitment, we undertake disclosure checks in accordance with the Codes of Practice for all. Having a criminal record will not automatically exclude applicants.
As an organisation supporting young people with care experience, with mental health and those at risk of criminal exploitation and offending, we are keen to receive applications from those with lived experience. For those who are care experienced, we will guarantee an interview.
We actively seek to bring diverse perspectives and experience, and especially welcome applications from disabled people and those from Black, Asian, Minority Ethnic backgrounds and LGBTQ+.
The client requests no contact from agencies or media sales.
We are looking for a Key Support Worker to join Hummingbird Homes, a new and innovative supported accommodation model for young people aged 16/17 leaving care.
Be part of something genuinely differen
This is not a traditional support role. As a Key Support Worker, you will be part of a small, committed team offering relational, trauma-informed support to young people at a crucial point in their lives, helping them move towards independence with stability, dignity and hope.
Hummingbird Homes has been designed to bridge the gap between care and independent living, offering young people their own homes alongside consistent, trusted adult support in a nearby Support House.
Our Values
Everything we do at Handcrafted is shaped by our values. We are a Christian charity, and while we do not expect service users to engage in faith-based activity, our work is grounded in the following principles:
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Creativity Everyone can make something to be proud of
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Empathy We walk alongside people through challenges
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Empowerment Everyone can learn to take back control of their life
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Community We accept people as they are and support one another
These values underpin the way our Key Support Workers build relationships, respond to need, and create safe, supportive environments.
About the Role
As a Key Support Worker, you will play a central role in supporting young people living in Hummingbird Homes. You will work relationally and practically to help each young person develop the skills and confidence they need to move forward.
This is a hands-on, people-centred role that combines emotional support, safeguarding, practical life skills and community building.
Key Responsibilities:
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Build trusted, consistent relationships with young people aged 16–17
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Provide day-to-day support within the Hummingbird Homes model
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Support young people to develop independent living skills
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Maintain a safe, welcoming and supportive environment in the Support House
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Contribute to care planning, risk assessments and support reviews
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Work collaboratively with social workers, local authorities and partner agencies
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Support young people during challenging moments and periods of crisis
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Participate in rota-based working, including evenings, weekends and on-call
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Maintain accurate records and contribute to safeguarding and quality assurance
(Full responsibilities are detailed in the recruitment pack.)
The Support House – A Core Part of the Role
This role includes your accommodation made available rent-free for the better performance of this role
- A base for staff while on shift or on call
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A safe and welcoming space for young people
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A hub for community activities and relationship-building
Who We’re Looking For
We’re looking for someone who:
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Has experience supporting vulnerable young people or care leavers
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Is emotionally resilient, calm and able to build trust
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Understands safeguarding and trauma-informed practice
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Can work flexibly, including evenings and weekends
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Shares our values and is comfortable working within a Christian ethos
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Is committed to helping young people grow in confidence and independence
A full UK driving licence and Enhanced DBS are required.
Why Join Handcrafted?
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Be part of an innovative, relational model of care
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Work within a values-led organisation making real impact
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Join a supportive, close-knit team
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Receive ongoing training and development
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Play a meaningful role in transforming young people’s futures
The client requests no contact from agencies or media sales.
Are you passionate about bringing people together to create change? As Community Fundraiser at New Citizens’ Gateway, you will inspire local communities, faith groups and supporters to stand alongside refugees and people seeking asylum. Your work will directly fund vital services that offer safety, dignity and hope to people rebuilding their lives in the UK. From energising community-led events to growing individual giving, you will turn compassion into action and ensure our work can reach even more people in need.
Benefits included:
- Generous 26 days annual leave to support a healthy work–life balance (excluding Bank Holidays)
- 6% employer pension contribution to help you plan for the future
- A friendly, inclusive and supportive team culture
- Meaningful work that makes a genuine difference to refugees and asylum seekers
- Regular supervision and ongoing support in a collaborative environment
- Flexible working approach, including occasional community and event-based work
This role is perfect for someone who believes in the power of community, thrives on connection, and wants their work to make a visible, lasting impact. Interview Date: 12/02/2026
Providing holistic support which enables inclusion of those seeking/getting protection in England and Wales as equal participants in the UK life
The client requests no contact from agencies or media sales.
Royal Liverpool Philharmonic is now seeking an exceptional and visionary Director of Development to lead its fundraising at a pivotal moment in its evolution. This newly created senior role reflects a step change in ambition as the organisation embarks on an exciting new chapter of growth, partnership and global profile. Reporting to the Chief Executive and sitting on the Executive Team, the Director of Development will inspire and lead a talented development team while playing a central role in shaping the organisation’s future direction. You will spearhead major fundraising initiatives, including a landmark capital campaign to realise plans for a new recording, rehearsal and creative centre — envisaged as an “Abbey Road of the North” — designed to support future talent, innovation and the wider creative economy of the Liverpool City Region. Alongside this, you will help secure the long-term success of Royal Liverpool Philharmonic’s award-winning artistic, learning and community programmes.
The successful candidate will be a dynamic, relationship-driven leader with a strong track record of securing transformational income within complex, mission-led organisations. You will bring strategic vision, deep knowledge of the philanthropic landscape, and the confidence to unlock new sources of support from individuals, trusts, foundations and corporate partners. Crucially, you will play a leading role in articulating a clear, compelling and cohesive external narrative for Royal Liverpool Philharmonic — one that brings together its heritage, ambition, social impact and future aspirations — and ensure this story resonates powerfully with funders, partners, civic leaders and audiences. Passionate about music and culture, you will be an inspiring leader, a trusted advisor to the Board and Executive, and a persuasive ambassador for an organisation that exists to enhance and transform lives through music.
The client requests no contact from agencies or media sales.