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RASASC Guildford - Making a difference to the lives of those affected by rape and sexual abuse

Position: Independent Sexual Violence Advisor (ISVA)

Hours: Full time

Salary: Competitive salary dependent on and reflective of experience, qualifications and training. Starting range (for 35 hours/FTE) from £28,598

Location: Based in Guildford and covering Surrey

Accountable to: ISVA Team Leader

DBS check: Yes

Closing on: Tuesday 24th February

This is a new opportunity to join our Independent Sexual Violence Advisor (ISVA) team.

We are committed to equal opportunities, and we warmly encourage applications from all sections of the community particularly applicants from diverse groups.

RASASC is a registered charity which has been providing support to survivors of rape and sexual abuse of all genders (both recent and non-recent) and young people aged over 13, from across Surrey since 1992.

We provide an Independent Sexual Violence Advisor (ISVA) Service. ISVAs support survivors to help them overcome the abuse they have suffered and to rebuild their lives. This service also includes supporting the survivor to seek justice through the judicial system, should the survivor wish.

We also provide one-to-one counselling, group work, youth counselling, a support line, and a family support programme.

Volunteers are an important part of the work we do. Volunteers staff our support line and many of our qualified counsellors work on a voluntary basis with survivors of rape and sexual abuse.

ISVA

ISVAs are survivor-focused advocates, who support survivors of recent and non recent rape and sexual abuse to enable them to access the services they need in the aftermath of the abuse they have experienced. An ISVA provides individual support and this will vary from client to client.

This role is based at the RASASC Guildford office and will work across Surrey. The ISVA must have a full driving licence and use of a car that can be used for work purposes.

You will be part of a dedicated, experienced, and friendly team. The ISVAs meet fortnightly for peer support and work collaboratively with each other to share knowledge. Each ISVA has a lead area of responsibility in addition to your caseload supporting a range of clients.

You will be provided with monthly clinical supervision and attend monthly one-to-one meetings with the ISVA team leader.

We welcome applications from all candidates but are particularly looking for those who can demonstrate the experience listed in the essential criteria of the person specification, and especially from those who can evidence the desirable skills and/or have an existing ISVA qualification.

Job Description

• To support survivors of rape and sexual abuse.

• It is the responsibility of the ISVA to impartially advise the client on all options open to them, such as the Criminal Justice System, SARC, sexual health clinic and other local services.

• The ISVAs are expected to balance a caseload that includes survivors progressing through the criminal justice process as well as survivors that have decided not to report, or who are no longer in the criminal justice process.

• The ISVA will be based at Guildford RASASC but will be expected to travel throughout Surrey.

• The ISVA is expected to carry out other duties from time to time which are broadly consistent with those in this document, as the job description cannot cover every issue which may arise within the post.

Key Tasks

• The ISVA will provide a survivor-focused, independent service, distinct from the role of a crisis worker or counsellor.

• Undertake risk assessment and support needs analysis with survivor and develop a support plan for the survivor.

• To provide advice and support across a wide range of issues, such as housing, health and education, that will help to support the survivor and ensure their ongoing safety in the aftermath of the abuse.

• Manage caseload and maintain necessary case files and records including monitoring information as required under funding conditions and by RASASC.

• To provide expert advice and support in relation to issues and the impact of rape and sexual abuse on this client group to other members of the ISVA team as well as the wider RASASC team.

• The ISVA will be required to undertake accredited training specifically designed to support them in delivering this service. This training is currently delivered virtually but subject to change, possibly face to face in Rugby or Manchester over six modules. Each module is taught over two consecutive days to minimise the amount of time ISVAs are away.

• Fulfil relevant monitoring processes as requested by the ISVA Team Leader or the Fundraising Manager.

• to attend monthly one to one supervision with team leader and monthly clinical supervision

Personal Specification

Experience: 

Essential

• Excellent interpersonal skills and communication skills

• Excellent organisational skills and a proven ability to prioritise workload, including time management skills

• Experience of working with vulnerable people

• Knowledge and understanding of child and vulnerable adult protection procedures and information sharing protocols

• Handling confidential information

• Ability to work on your own and as part of a small team in a busy and challenging environment

• Full driving licence and car that can be utilised for work purposes.

Desirable

• Case Management skills – ability to accurately maintain records

• Crisis management skills – including risk management

• Knowledge and commitment to multi-agency partnership working.

• Experience of delivering presentation/training.

• Experience of working with survivors of rape and sexual abuse and an understanding of the variety of issues affecting survivors

In return, we can offer you 25 days annual leave (pro rata for part time hours, eight public holidays (pro rata for part time hours) contributory pension scheme and reimbursement of travel expenses at 45p per mile.

Application

We are committed to equal opportunities, and we warmly encourage applications from all sections of the community particularly applicants from diverse groups.

1st Interviews will be held on Thursday 26th February, and should you be short listed you will be invited to interview on Tuesday 10th March or Thursday 12th March at our offices in Guildford.

If you are interested in joining our team or if you have any questions about the role, please do give us a call as we would love to hear from you – contact Sally Hutton or Yvonne Keanne at our RASASC Guildford office for more details or please complete the application form.

This recruitment will close by Tuesday 24th February

How to Apply: Please download the application form from our RASASC Guildford website 

Introduction

East London NHS Foundation Trust (ELFT) working with Mind CHWF and other voluntary sector partners is delighted to offer a secondment as a community connector to support the mental well-being of people with complex mental health and social needs in the Neighbourhoods in City & Hackney.

This is a new role and we are looking to work with individuals from the voluntary sector to help us co-design and test out the role.  You will help to shape the role, working closely with people in Neighbourhoods to reflect their strengths, interests and ideas for what matters to them about good mental well-being.

You will be a welcome member of the multi-disciplinary (MDT) mental health team, with day-to-day managerial and professional supervision provided within the team. You will also be able to access training and other staff support within ELFT during this time.

Background

In the autumn of 2019 ELFT was successful in securing funding from NHS England (NHSE) for community mental health transformation. It is one of 12 national pilot sites. City and Hackney, Newham and Tower Hamlets are all part of the ELFT pilot. The aim of the transformation is to develop a model of support for people with serious mental illness (SMI) that recognises complexity and social determinants over and above diagnosis, and supports them through a blended team of voluntary sector, mental health and primary care staff to connect better into a range of activities in their neighbourhoods. The new teams are organised around City & Hackney Primary care networks (PCNs) / Neighbourhoods, and will provide wraparound support for people with varying levels of need. These teams will develop a rich understanding of population mental health need, and work with individuals, families, and communities to develop capacity for self-management, and provide local treatment and support for individuals when they need it.

The teams include the new community connector role. This will be someone from the voluntary sector, well connected in the neighbourhoods and bringing expertise in wider social support and well-being. We are working with voluntary sector partners to design and test this role.

Responding to Covid 19

Since the Covid 19 emergency began in mid-March much of the transformation programme has had to be adapted. ELFT is keen that where the transformation can support the Covid 19 response it should continue. In particular the role of the community connector could be valuable during the Covid 19 emergency and recovery.

The role obviously needs to be different and we will work closely with the connectors and the voluntary sector to design and test out the role. The description here is intended as a starter for ten to give some idea about the shape the role might take.

During the Covid pandemic, the community connectors will be part of the ELFT community MDT team, making links to specific Neighbourhoods. Also the face to face work in terms of assessments, interventions, group work, partnership working may need to be carried out differently. The role will now include:

· providing support to service users by phone/virtually

· connecting service users to the fast developing range of Covid 19 resources in each neighbourhood and keeping the mental health and primary care teams up to date about these resources and how to refer people to the/access them. Including supporting the new Neighbourhood MDTs as these develop.

· developing a good knowledge of all the online resources in each neighbourhood and connecting service users and staff to these

· we will keep the option for face to face work and group work under review, depending on the government guidance on social distancing. As lockdowns are lifted there may be some possibility to offer this type of support

The following five design principles have guided our model development to date:

1. Service users and citizens will be active, equal partners: leading the design, implementation, governance, and delivery of our new mode

2. We will integrate mental and physical health, wellbeing and social care: our services will feel fully integrated to service users and carers

3. The right support in the right place and the right time: services will be delivered in the PCN footprint, and service users will not be “bounced around” services

4. A focus on what matters to service users: care planning will look beyond health goals to life goals and wider determinants of health; and we will work to connect people to each other and their communities

5. Evidence-based interventions: Service users will be confident that our services provide the latest evidence-based care, treatment and support.

The role

The Community Connectors will support individuals to connect within neighbourhoods, and use local assets to self-organise.

Who you will support

The post-holder will work closely with individuals with serious mental illness (SMI) and/or personality disorders (PD), developing an understanding of complexity in order to provide the most appropriate support. Some of the service users you will work with will have been supported by community mental health recovery teams, seen in outpatients and are not care co-ordinated, so could be better supported by their local neighbourhood team. Other service users will be on primary care SMI registers and likely to benefit from additional support, but do not meet the thresholds for traditional secondary care. Other people might not be known to our services currently, and could benefit from the more personalised, local, holistic offer you will be developing.

Your approach

The ethos of this work will be recovery focused, move away from a traditional referral model, blur the boundaries between primary and secondary care, explore needs through complexity (rather than diagnosis), focus on a person’s strengths and assets, and focus on the wider determinants of health and wellbeing. This approach is as important as your experience and expertise. You will develop a strengths based biopsychosocial assessment, and supportive approach, and work with colleagues and local people to develop the MDT approach in its infancy. 

Although not exhaustive, below is a list of the skills and responsibilities that may be required:

Individual Support

· Strong interpersonal and communication skills. It is important that you listen to service users and carers to find out what is important to them, and that you build open, supportive and trusting relationships (working with the challenges of not meeting face-to-face, at least initially, due to the current Covid-19 public health crisis. We will keep the option for face to face work and group work under review, depending on the government guidance on social distancing. As lockdowns are lifted there may be some possibility to offer this type of support.)

· A strong sense of what factors influence health and wellbeing.

· The ability to assist service users in setting goals and making changes that are meaningful to them.

· You will conduct regular innovative and engaging sessions (currently with individuals, over the phone) in order to work towards support plan goals.

· You will ensure ongoing assessment and management of risks within an attitude of 'positive risk taking'.

· You will give people time to tell their stories and focus on ‘what matters to me’, build trust, providing non-judgemental support, respecting diversity and lifestyle choices.

· You will use health coaching and motivational interviewing techniques, identify barriers to people accessing services, and work with service users to overcome these. You will support people to identify the wider issues that impact on their health and wellbeing, such as debt, poor housing, employment circumstances and unemployment, loneliness, isolation and caring responsibilities.

· Where people may be eligible for a personal health budget, help them to explore this option as a way of providing funded, personalised support to be independent, including helping people to gain skills for meaningful employment, where appropriate.

Community Development

· You will act as the ‘glue’, linking people in with experts and local assets, and undertaking support work in partnership with external stakeholders to complement their interventions.

· You will stay up to date with the constantly developing environment, local offer, and national policies, during the Covid-19 pandemic. Significant experience in local statutory and/or voluntary sector services.

· You will have a deep knowledge of City & Hackney (or a specific local area or demographic), what is available locally and how to signpost and support people (network creation, mapping).

· You will develop productive relationships with local partner organisations to improve service outcomes, and involve service users and carers in the design, development and delivery of the service.

· You will need to triage referrals and signpost to specialist support quickly where necessary, and deal with general queries to contribute to the overall smooth running of the neighbourhood team.

· Where appropriate, introduce people to community groups, activities and statutory services, ensuring they are comfortable.  Follow up to ensure they are happy, able to engage, included and receiving good support.

· Where appropriate you will connect people to each other through shared common interests and the need for mutual support.

· You will have the ability and drive to build networks with local community resources such as activities and services that may have an impact on health and wellbeing, and support individuals to access these. To be proactive in encouraging self-referrals, and connecting with all local communities.

· You will work in partnership with existing community navigation roles in City & Hackney.

Project Management

· You will monitor and record outcomes of all those accessing the service through the use of recognised assessment tools and outcome measures. With the wider team, you will gather and collate statistical and other information and data as required, reporting on activity and outcomes and ensuring effective qualitative and quantitative monitoring and evaluation of the services.

· You will help to develop and adapt this role as the societal circumstances we are operating under change (as the Covid-19 public health situation develops and/or social distancing is relaxed).

General

· You will reflect on practice and participate in team meetings, practice development forums and peer supervision. You will identify own training and development needs in conjunction with your Line Manager and participate in training opportunities.

· You will develop an awareness of local and national developments and best practice in this area of work and to attend relevant conferences, meetings and training events as required.

· You will adhere to organisational policies and procedures relating to risk and personal safety. You will refer all safeguarding issues in line with local policy.

· You will manage volunteers and other team members as required.

· You will identify issues relating to systemic challenges and disconnects, and report these to the Programme Manager, developing an eye for service improvement opportunities.

Person Specification

As a community connector, you will become a local expert, gathering and sharing information about local opportunities, activities, and support, bringing people together and supporting them to remain confident and independent in their everyday lives.

We are looking for community connectors with experience supporting with people with their mental health, with significant experience in statutory and/or voluntary sector services, knowledge of City & Hackney (or a specific local area or demographic), and strong interpersonal skills.

Skills and experience:

Person Centred

- Enjoys social interaction and the company of others.

- Exudes a warm friendly presence and open behaviour. Is approachable and open-minded.

- Prefers working as part of a group or team.

- Has a practical and logical mind.

- Well organised and knows how to prioritise tasks. Able to plan own workload.

- Thrives on change and enjoys dynamic diverse environments.

- Is respectful, articulate and sensitive in style of communication.

- Ability to listen, empathise with people and provide person-centred support in a non-judgmental.

- Able to support people in a way that inspires trust and confidence, motivating others to reach their potential.

- Experience of supporting people, families and care in a related role (including unpaid work).

- Experience of supporting people with their mental health, either in a paid, unpaid or informal capacity.

Community Development

- Commitment to reducing health inequalities and proactively working to reach people from all communities.

- Able to work from an asset-based approach, building on existing community and personal assets.

- Ability to communicate effectively, both verbally and in writing, with people, their families, carers, community groups, partner agencies and stakeholders.

- Ability to identify risk and assess/manage risk when working with individuals.

- Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity.

- Is motivated towards excellence and improvement of personal performance with a can do attitude.

- Ability to cope positively with challenging and diverse behaviour.

- Demonstrates a desire for continuous professional development.

- Experience of working directly in a community development context, adult health and social care, learning support or public health/health improvement (including unpaid work).

- Experience of partnership/collaborative working and of building relationships across a variety of organisations.

Knowledge:

- Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities and how adverse circumstances and structural barriers can affect people's relationships

- An understanding of the experiences of people who live with significant mental distress.

- Knowledge of community development approaches.

- Knowledge of IT systems, including ability to use word processing skills, emails and the internet to create simple plans and reports.

- Knowledge of motivational coaching and interview skills.

- Knowledge of voluntary and community services in the local neighbourhood.

Essential:

- Educated to GCSE level (or equivalent by experience).

- NVQ Level 2/3 or equivalent.

- Significant experience in statutory or voluntary sector services.

- IT literate.

Desirable:

- Mental Health First Aid or willingness to work towards the qualification.

- Training in motivational coaching and interviewing or equivalent experience.

- University degree and/or professional qualification.

- Experience of delivering peer support groups.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Community Engagement Practitioner to play a pivotal role in our Integrated VCS Service in Haringey.

Sounds great, what will I be doing?

We are looking for a committed and recovery‑driven Community Engagement Practitioner to join the Personality Disorders (PD) Pathway within the Complex Emotional Needs (CEN) Service. This specialist multidisciplinary team delivers psychological support to individuals with complex emotional and interpersonal needs.

In this role, you will support people to build meaningful, connected lives beyond formal services by strengthening community links, guiding recovery planning, and encouraging personal empowerment. The pathway draws on Structured Clinical Management (SCM), Mentalisation‑Based Therapy (MBT), and a range of other evidence‑based approaches to provide high‑quality, person‑centred care.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for:

The team will be seeking candidates who demonstrate a solid foundation in mental health care, ideally holding NVQ Level 4 or equivalent experience. They value individuals with a clear understanding of recovery principles, peer support, and the ability to work effectively with service users and external agencies. Familiarity with multidisciplinary team functions, care planning, risk assessment, and knowledge of the Mental Health Act and local resources will be essential. Strong communication and group facilitation skills, along with the ability to remain calm under pressure and act professionally, are highly regarded. Candidates should be able to build positive therapeutic relationships while maintaining boundaries, work independently as well as collaboratively, and provide practical support that adapts to changing needs. Competence in IT systems and record-keeping, particularly RIO, and the ability to serve as a positive, caring role model will round out the qualities the team is looking for.

When will I be working?

Monday to Friday, 9am to 5.18pm. 

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping 56,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for a high-calibre candidate who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a permanent role as Centre Leader at our IntoUniversity centre in Southampton. You will have responsibility for running your IntoUniversity centre, including managing your team, planning and delivering the programme, liaising with external stakeholders and meeting  IntoUniversity’s targets for delivery.

A substantial element of this role is delivering our education programme to children and young people aged 7-18, so you will need to have a genuine passion and enthusiasm for working with young people, including leading a class of 30 from the front, working with small teams of children and providing one-to-one support.

The role at a glance

Contract: Full-time, permanent

Application deadline - 9am Monday 2nd February 2026

Interview day (in-person) - Thursday 12th February 2026

Start date: As soon as possible, to be agreed directly with the successful candidate

Working hours
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30

(Some additional weekend & unsocial hours will be required)

Centre Leaders are based at one of our IntoUniversity learning centres and work directly with young people, schools and families on a daily basis. It is therefore not a hybrid role and is based full-time in our centres

Location

IntoUniversity Southampton

The role requires intermittent travel in your region (usually within the day). Periodic travel out of the area is also required e.g. to London, this may include occasional overnight stays. 

Salary

£36,400 per annum.

Annual leave
33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)

Staff benefits

• Employer pension contributions of 6% (and up to 8% after two years)
• Year round ‘early finish’ Fridays at 4.30pm
• Summer working hours (finish at 1pm on Fridays for six weeks in the summer), pro-rated for staff joining after January in the same year 
• Employee Assistance Programme including access to wellbeing and legal support 
• Life Assurance scheme with Aviva including SmartHealth service with access to 24/7 online GP appointments
• Interest-free new starter loans of up to £1,000
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS – rewards, competitions and prizes across the year

Project Manager – National Cycle Network

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Project Manager – National Cycle Network

East of England

£32,145 per annum (pro rata for part time)

Ref: 92REC

Full time 37.5 hours per week – we are happy to talk flexible working

Base: Hybrid based in the east of England, Essex, Suffolk, Camb, Beds, Herts, Norfolk.

ABOUT THE ROLE

This is an exciting opportunity to join the Walk Wheel Cycle Trust as our new Project Manager - National Cycle Network, working within the Delivery Team to lead the successful delivery of active travel infrastructure projects.

We are looking for someone with exceptional project management skills and the ability to build and maintain strong relationships with a wide range of stakeholders. While some technical knowledge of active travel is important, the focus of this role is on leading complex projects, coordinating teams, and driving collaboration to achieve sustainable, high-quality outcomes.

As Project Manager - National Cycle Network (Network Development Manager), you will oversee the planning, delivery, and evaluation of projects that enhance the National Cycle Network (NCN) and related infrastructure. You will combine strategic thinking, stakeholder engagement, and project leadership to make a real impact.

 

Key Responsibilities

• Lead project delivery: Manage active travel infrastructure projects from concept through design, construction, implementation, and evaluation—ensuring alignment with organisational goals and compliance standards.
• Coordinate teams: Provide day-to-day leadership for interdisciplinary project teams, fostering collaboration and accountability.
• Build strong relationships: Engage and influence key stakeholders—including landowners, local authorities, and volunteers—through clear communication, evidence-based reporting, and presentations.
• Community engagement: Plan, organise, and attend engagement activities to ensure projects reflect local needs and encourage participation.
• Strategic contribution: Help shape the future of the National Cycle Network by contributing to long-term planning and vision development.
• Monitor and report impact: Analyse and present quantitative and qualitative data to demonstrate progress and outcomes.

This role involves regular travel, with work taking place at different locations to support and deliver projects for the Walk Wheel Cycle Trust.

This role is ideal for someone who enjoys:

• Delivering active travel projects that will enable people to walk, wheel and cycle more easily.
• Building relationships with colleagues and stakeholders.
• Having the ability to influence active travel infrastructure in their local area and across the country.
• Learning topics across a broad range of disciplines.

ABOUT YOU

We ask that you have experience in the following areas:

• Proven ability to manage infrastructure projects, applying recognised project management frameworks to deliver on time, within scope, and to a high standard.
• Skilled at building and maintaining positive relationships with a wide range of partners, including local authorities, landowners, contractors, and community groups.
• Experience contributing to long-term planning and vision-setting and working collaboratively across interdisciplinary teams.
• A practical understanding of active travel infrastructure principles, with awareness of spatial and transport planning considerations.
• Ability to interpret and apply best practice in active travel network design, and familiarity with health and safety legislation and construction regulations.
• Experience in analysing and presenting quantitative and qualitative data to demonstrate project progress and impact.
• Exposure to opportunity generation, bid writing, and budget preparation would be an advantage.

WHAT WE OFFER

In return you will enjoy flexible hybrid working that’s shaped around what works best for you and your team, plus a supportive and rewarding environment where you can thrive.

Wellbeing 

• 28 days’ leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff)
• Staff volunteer days
• 24/7 free, impartial and confidential support service
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes 

Financial 

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
• Death in Service benefit – 3 x annual Salary 

Family Friendly 

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

ADDITIONAL INFORMATION

• Closing date for the receipt of completed applications is 23:59, 01 February 2026 
• Interviews will take place via MS Teams during the week commencing 09 February 2026
• We encourage early applications as the role may close ahead of schedule if we receive strong interest. 

Our Values

We are always learning 

Championing equity

Taking ownership

Delivering Together

JOB PURPOSE

This role sits within The Passage Housing Needs Service (HNS) team. It will provide brief interventions to support individuals who have been placed into accommodation by the HNS team to settle into and sustain their tenancies. The post holder will work holistically to assist individuals to address issues that are impacting on their ability to sustain their accommodation on a time limited basis and will link them into services in their local areas for ongoing support in order for them to gain independence and integrate into their new communities.

MAIN TASKS

• To provide support to individuals who are moving into their new private rented sector accommodation where appropriate and needed. This can include setting up utilities, council tax among other things.
• To support individuals accommodated by the HNS team, in a brief solution focused manner, to find solutions to their housing, benefits, health and other issues when they arise, referring clients to support services, liaising with these, and following up in a timely manner.
• To establish and develop positive and constructive working relationships with a range of services and agencies across London boroughs that can provide support to our clients ensuring the best possible outcomes for them.
• To draw up psychologically informed action plans for clients ensuring they are person centered and taking into consideration the clients’ views.
• Support HNS Workers to complete exit questionnaires to gather feedback and promote co production with the individuals the team supports.
• To ensure that any health and safety and safeguarding concerns are reported appropriately using the correct systems.
• To assess any risk to clients, the environment and staff, record and communicate any risks identified using appropriate channels in the Passage.
• To ensure accurate and timely record keeping using the Inform database as well as client files and ensure all record keeping and information sharing is kept securely in line with Data protection.

GENERAL RESPONSIBILITIES

• In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
• To participate in internal/external meetings as required, including Reflective Practice, and attend training events, conferences and other functions as necessary.
• Support The Passage Resource Centre operations by undertaking shifts as required.
• To participate in regular supervision and annual appraisal, and help in identifying your own job-related development and training needs.
• To ensure that all The Passage policies and procedures are being adhered to.
• To contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
• To at all times undertake your role in a professional manner maintaining a high quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage1. 
• Undertake any other duties that may be required which are commensurate with the role.

EXPERIENCE 

E1 Experience of providing tenancy support to vulnerable individuals.

E2 Experience of working with and advocating for vulnerable people who present with complex support needs in a person centered and psychologically informed manner.

E3 Experience of working collaboratively with voluntary and statutory agencies to deliver a service.

E4 Experience of establishing relationships and working with a wide range of stakeholders and liaising with support agencies.

E5 Experience of obtaining grants, local support payments and benefit payments

E6 Experience of record keeping using databases 

E7 Experience of managing conflicting priorities 

KNOWLEDGE

K1  Knowledge of how to work with clients within a psychologically informed framework

K2 Knowledge of the issues which contribute to homelessness and challenges with maintaining a tenancy

K3 Knowledge of risk and incident management in a psychologically informed manner

K4 Knowledge of welfare rights and how they impact on our client group

K5 Knowledge of resources, and other services supporting vulnerable people, and how to access them to obtain a positive outcome for our clients 

Would you like to make an impact by leading one of our fashion store teams that are community based, offer amazing choice and genuine sustainability? We are looking for a Store Manager to join our fashion store in Lincoln - LN5 7DQ.

What does this role involve?

As a Store Manager you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values.

Each day is different in this varied, fast paced and hands on role.  Due to the volume of donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research.

What are we looking for?

• Experience working in a customer facing role in retail, hospitality or service industry
• Experience of leading, motivating and developing teams
• Commercial awareness
• Ability to achieve sales targets
• Committed to achieving the highest retail standards at all times
• Able to work under own initiative and take a proactive approach to changing business needs and objectives
• Thrives working in a hands on, fast-paced environment
• An understanding of budgets and P&L 

This is full time role for 35hrs a week. Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. Please note that you will need to be fully flexible for this role.

What’s important to us?

At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.

Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.

In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Why join the BHF?

We have a strong culture of internal progression and will actively support you to develop your career.

Our generous staff benefits include:

• 38 days annual leave (plus the option to buy and sell leave)
• Holistic support leave of up to 10 additional days off each year
• Enhanced family policies (maternity, paternity and adoption leave)
• Wagestream - early access to your wages
• 25% staff discount
• Health cash plan (Dental, Optical, Therapies, etc)
• Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
• Pension with employer contribution of up to 10%
• Cycle to work scheme
• Discounts on gym memberships
• Discounts with a wide range of retailers

Ready to apply?

To apply, please follow these simple steps:

1. Click the “Apply” button below.
2. You’ll be seamlessly redirected to the BHF Careers page.
3. Complete the application form, submit your CV and upload your employment history.

What do I need to know?

DBS Check: Any offer of employment is subject to a satisfactory DBS check

Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process

Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early

Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.

Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.

Project Assistant, Birtley

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Project Assistant, Birtley

England North East

£26,222 per annum (pro rata for part time)

Ref: 120REC

Part time 22.5 hours per week – we are happy to talk flexible working.

To be worked over 3 days, with 7.5 of those hours on a Saturday.

Base: Birtley Active Travel Centre, Birtley Library, Durham Road, Chester-Le-Street, 

Contract: Fixed term contract until 30 June 2026, with possibility of extension.

ABOUT THE ROLE

Team: Delivery, England North East - Active Journeys

As the Project Assistant, you will play a key supportive role in the Birtley Active Travel Centre, with a particular focus on cycling-related activities.

What You’ll Be Doing

• Coordinating and supporting cycling sessions, guided rides, and other cycling engagement initiatives for people of all backgrounds and cycling abilities
• Supporting community engagement activities, including:
  • administration of events
  • communication with internal and external stakeholders and volunteers
  • Data analysis and/or reporting

This role is ideal for someone who would enjoy getting outdoors and active and are keen to help other people do the same.  You would have an interest in cycling, and be willing to participate in relevant cycling proficiency and ride leadership training.

ABOUT YOU

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.

• Some basic cycle maintenance experience, and a willingness to learn more including working towards relevant qualification
• Strong administrative and communication skills
• Experience providing support or information to members of the public (e.g. customers, visitors, service users etc.)
• Experience in supporting projects, including event logistics, maintaining project documentation, and assisting with stakeholder engagement.
  
   

WHAT WE OFFER

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.

Wellbeing Support

• 28 days’ leave per annum plus bank holidays for full-time employees
• Option to buy an extra week of annual leave (pro-rata for part-time employees)
• Paid volunteer days to support causes you care about
• Free, confidential support service available 24/7
• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme

Financial Benefits

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
• Death in Service benefit – 3 x annual Salary 

Family Friendly Policies

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

ADDITIONAL INFORMATION

• Application deadline: 09:00, 02 February 2026
• Interviews will be held in person at Birtley Active Travel Hub during the week of 9 February 2026. To apply, please complete our online application form.
• We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
• Adjustments are available throughout the application process.

Want to explore more roles?

We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.

Our Values

• We are always learning
• Championing equity
• Taking ownership
• Delivering Together

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Complex Needs Service in Wandsworth.

Sounds great, what will I be doing?

The role focuses on providing high-quality support to individuals in mental health crisis. You will assist clients during their stay, helping to reduce immediate distress and develop plans to prevent future crises. This includes working collaboratively with statutory and voluntary mental health services to ensure effective, multi-agency support. All interventions should reflect the organisation's values and commitment to recovery, co-production, and person-centred care, while following established policies and procedures.​

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You will have demonstrable experience supporting individuals with mental health and/or dual diagnosis needs, with a strong understanding of a range of mental health conditions, crisis management, and how to communicate with dignity and respect. You will be knowledgeable in relevant mental health legislation, including CPA processes, and committed to recovery-focused approaches. Able to work both independently and as part of a team, you will support and induct peer staff and volunteers while working effectively with statutory services such as the NHS. You will have a good awareness of health and safety and safeguarding responsibilities, alongside strong IT, literacy, and numeracy skills to maintain clear and accurate records. Flexibility is essential, as the role requires working Monday to Sunday between 9am–5pm, including bank holidays.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

This is not a typical administrative role. As General Administrator at New Citizens’ Gateway, you will be at the heart of a charity that believes everyone deserves safety, dignity and the opportunity to thrive.

Every day, your work will directly support refugees and people seeking asylum as they rebuild their lives in the UK. From being the first welcoming point of contact at reception, to supporting frontline staff, managing communications and keeping vital systems running smoothly, you will play a key role in ensuring our services are accessible, effective and compassionate.

You’ll be joining a small, dedicated team where collaboration, respect and inclusion are not just values on paper, but how we work in practice. Your organisational skills, attention to detail and ability to juggle priorities will help enable our advisers, youth workers and mental health teams to focus on what matters most — supporting people in need.

In return, we offer:

• Generous 26 days annual leave to support a healthy work–life balance (excluding Bank Holidays)

• 6% employer pension contribution to help you plan for the future

• A friendly, inclusive and supportive team culture

• Meaningful work that makes a genuine difference to refugees and asylum seekers

• Regular supervision and ongoing support in a collaborative environment

• A strong commitment to equality, dignity and respect in the workplace

This role is ideal for someone who wants their work to have real social impact, enjoys variety, and takes pride in being the backbone of a busy, mission-driven organisation.

If you are motivated by purpose, comfortable working with diverse communities, and want to contribute to meaningful change, we would love to hear from you. Interview date 09/02/2026

Neighbourhood Housing Project Lead (Sheffield and Scunthorpe)

Fixed term (18-months), full-time post, 40 hours per week (1 FTE), inclusive of breaks 

Salary: £42,752 (National)

Regular travel to Sheffield and Scunthorpe will be required. Occasional travel to London will be required.

Building Tomorrow – Neighbourhood Housing Project Lead

Oasis exists to build stronger communities where there is no one left out. Building Tomorrow is an innovative new neighbourhood housing programme that Oasis is developing in Sheffield and Scunthorpe.

We are pioneering a new community-led solution to housing challenges in two communities where Oasis already works, running five schools and two community Hubs. We are working to develop quality housing that offers opportunity for families to find a stable and supportive place of belonging in community.

The programme will combine quality housing, excellent education (provided through Oasis academies), and community wrap-around support (delivered through our existing youth and community teams). This programme is designed to offer a preventative approach to housing challenges, acting as a proof of concept that can be replicated in other communities around the country. 

This role will act as the central point of coordination which will ensure Building Tomorrow moves successfully from initiation to full activation over the initial 18-month period. In the activation period, we will purchase and refurbish the 20 properties, and this role will work in close coordination with our property consultants. As properties are purchased, we will begin to move into the delivery phase, where we start to house families.

This role requires a person who:

· Loves organisation and turning complex plans into simple, actionable steps.

· Is a fantastic communicator – someone who can talk to a contractor, a community leader, and a new resident with  equal ease and effectiveness.

· Thrives on problem-solving and is comfortable making quick, informed decisions to keep the project on track.

Why might you consider Oasis?

We work in 52 local neighbourhoods in the UK, building stronger communities. Our place-based, holistic neighbourhood work brings together local people to create belonging, opportunity, and change.

Where you live and grow up in the UK determines a lot about your opportunities and life chances – your access to public services, education, employment, housing, life expectancy and much more. We work in many communities where poverty and inequality are deep rooted. We know too many families and individuals feel excluded and ignored, lacking hope that anything will change for themselves or their children. We are not content with this disparity. Together we deliver joined-up education, youth work and family support, housing, church and community work, so that everyone can thrive.

Over the past four decades we’ve set up different parts of our organisation to develop expertise and deliver our mission to build stronger communities.

- A network of 56 Oasis Academies (Oasis Community Learning).

- Youth and community work (Oasis Community Partnerships)

- Homelessness and housing (Oasis Community Housing)

- Secure education for young people (Oasis Restore)

- Anti-human trafficking work (STOP THE TRAFFIK)

What will you do?

The key areas of responsibility for the role are as follows:

· To act as the main link between all stakeholders: the Oasis teams including academies; contractors; and any community partners. To make sure everyone is communicating effectively and working toward the same goal.

· To work in close collaboration with Oasis Community Leaders in Sheffield and Scunthorpe. To support the Community Leaders and wider community teams to welcome families by acting as a key part of the community support offer through the 18-month activation phase.

· To own the 18-month master plan. This will involve tracking progress, analysing potential delays, and proactively solving problems so the activation stays on time and on budget.

· To focus on transitioning the housing element from a period of acquisition and refurbishment into functioning homes. This includes everything from smooth resident move-ins to ensuring the community support is fully accessible.

· To work alongside colleagues in the Operations Group to design operational processes including the community support offer, housing management systems, and tenancy arrangements. 

· To help the team set clear, achievable goals for the activation period and then track whether those goals are being met, providing regular, honest updates to all stakeholders.

· To support the Group CEO in liaising with our social investor.

What will you get in return?

· A network of peers and partners all sharing the same vision and an environment set up to ensure everyone is supported and included.

· A package of reward that includes a 7% employer contribution pension scheme, annual leave allowance starting at 25 days (plus Bank Holidays) increasing over time, eligibility to join the Green Commute cycle to work scheme and cash benefit health plan.

· Be part of an international network of Oasis charities offering opportunities to develop your career in new directions and locations.

· A competitive salary and workplace flexibility.

To apply, please send your CV and a Supporting Statement via Charity Jobs or view our website for further information.

Please expand on your CV to tell us about relevant skills, experience and qualifications you have that relate to the job description and person specification.

Completed applications should be returned by 12 noon on Friday 30th January 2026.

Interviews will be held the week commencing Monday 2nd February 2026.

We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know. 

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

Oasis supports Equal Opportunities.  Registered Charity No. 1026487

Job Purpose:

Women in Prison’s Project Workers deliver high-quality, trauma-informed, independent advocacy for women in communities and in prisons, which focuses on early intervention, and holistic provision as part of a ‘whole system’ multi-agency response that looks to address the root causes of women’s offending. The primary purpose of this role is to provide in-depth, ongoing support to a caseload of women in the community of Greater Manchester. 

Key Responsibility Areas:

1. Provide high-quality, trauma-responsive support to women in contact with, or at risk of contact with the criminal justice system. 
2. Monitor case management systems to ensure accurate and timely data recording, aligning with contract KPIs and WIP policies. 
3. Develop and maintain effective partnerships with statutory and voluntary sector services to ensure coordinated, multi-agency support for women. 
4. Contribute to organisational development and personal growth through innovation, self-care, and professional learning.

For the full job description, please download the recruitment pack.

Terms & Conditions:

Start date: TBC

Salary: £26,650 per annum

Location: Manchester & Trafford, based at the WomenMATTA women’s centre.

Working hours: 35 hours – Full time

Contract: Permanent

We are seeking a  compassionate, dedicated individual to join the Homelessness Team in our values-led charity.Please note that for safeguarding reasons, we have an occupational requirement for this post-holder to be male.

Our Charity:  St Petrock’s is a strongly values-led local charity, with our primary focus being to meet the urgent needs of people experiencing homelessness or at risk of homelessness. It is essential for everyone on our team to be fully committed to our Mission and Values, which guide all that we do.

The Role:  We are looking for a motivated, compassionate and dedicated individual to join our homelessness team, which provides essential survival support and advice to people who are rough sleeping and/or vulnerably housed. We welcome applications from those with lived experience of homelessness.

The successful applicant will be committed to the mission and values of St Petrock’s. They will have significant experience of working with disadvantaged people who may exhibit challenging behaviour and will also understand the importance of confidentiality and discretion. They will be adaptable and flexible, capable of working both on their own initiative and enjoy the variety and challenge of working as part of a team within a busy charity.

The role is based at the St Petrock’s Centre and includes our food outreach. This involves significant amounts of walking each day across multiple terrains, requiring a good level of mobility and fitness.

For a full Job Description and Person Specification, please see details in the attached Job Pack (which can be viewed when you start your application).

To apply, please include your CV,  and full cover letter as per instructions in the Job Pack.  We will also ask you to complete a Disclosure Form via email in line with our safeguarding requirements.

There is no fixed closing date. We are looking to appoint as soon as possible.

Important Information:  Please note only male candidates will be considered for this post. Many of our clients are highly vulnerable and have experienced trauma, meaning they often make disclosures of a very personal and sensitive nature.  Given that around 80% of those we support are male, it is therefore essential that the team includes at least one male Project Worker in order to enable this support to be delivered safely, to avoid re-traumatisation and to ensure good safeguarding practice.  Therefore, in accordance with the Equality Act 2010, St Petrock’s will have an Occupational Requirement for this post to be filled by someone who is male.

St Petrock’s is fully committed to safeguarding the welfare of vulnerable adults and children. We use “safer recruitment” practices throughout our recruitment processes, and all successful candidates will be subject to the highest level of DBS check that is legally permissible for their role. Any offer of employment is subject to a satisfactory DBS check.

At Outside the Box we make a real difference, positively changing the lives of the people with learning disabilities/autism. To build on our success, we are now looking for someone special to lead our ‘day’ services (OTB Choices).

OTB Choices provides a dynamic portfolio of education, skills, creative and work experience opportunities, from cooking, art and craft to printing, computing, music and customer service, and much more. We are at an exciting stage in our delivery and development and are seeking an exceptional person to lead and manage our services, ensuring consistently high quality provision that really does make a difference.

You will play a pivotal role in our work, proactively leading a diverse team and multi-site operations to achieve targets and outcomes. You will be solution-focused, have the strength, vision and evidenced track record of an experienced manager and shared passion for enabling and empowering people with learning disabilities and/or autism to have their best lives.