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As a Planned Maintenance Surveyor based in the North, you will be part of a small team ensuring our residents in our rental and Community Living properties live in quality homes, though the specification and delivery of planned maintenance programmes.
As a Planned Maintenance Surveyor, you will be part of a small team ensuring our residents in our rental and Community Living properties live in quality homes, though the specification and delivery of planned maintenance programmes. This role is part of a new team, managing works in the region of £8m per annum. You will work collaboratively with colleagues from across property and customer service teams and with external maintenance partners to deliver quality accommodation, value for money and compliance with regulatory standards.
You will combine technical knowledge with the ability to engage with and support our residents while working with contractors and external consultants to specify and deliver high quality works. You will be instructing and managing contractors yourself directly or via an externally appointed contract administrator.
You will be instrumental in the Pensions Board meeting obligations including;
Typical projects you may be responsible for include;
Our properties are located throughout England, with a few in Wales. You will be visiting residents in their homes, and supervising the works of contractors and consultants will require meetings on site. This means you will need to work flexibly and on occasion, may require overnight stays away from home.
Our main office is in central London and you will need to attend the office for in-person meetings, training courses and other events on around a monthly basis.
Closing date 25th October 2026
Interviews will be held on 2nd and 3rd November 2026
Essential
Knowledge/Experience
* Strong technical knowledge of residential maintenance, construction works and asset management and the ability to make informed decisions based upon specialist
information provided by others
* Understanding of construction contracts and roles within such contracts
* Experience of delivering excellent customer service within occupied housing including engaging with residents and providing support to during the delivery of works
* Experience of inspecting works and ensuring defects are remedied
* Knowledge and ability to write reports and develop schedules of works
* Experience of budget management
* IT Literate with excellent knowledge of Microsoft products, data management and database systems
* Good understanding of Health and Safety and Compliance regulations within a construction and housing setting including an understanding of the Housing Health and Safety Rating System (HHSRS)
Skills & Abilities:
* Good communicator, able to work effectively with different groups (including residents, staff, contractors and other stakeholders)
* Highly organised and able to work with minimal supervision
* Flexible and approachable with an attention to detail
* Ability to meet competing deadlines by prioritising and setting targets
* Self-motivated with initiative, and a record of achieving agreed objectives within time and resource constraints
* Naturally collaborative and enjoys working with people from diverse backgrounds
* Ability to travel and work flexibly
Qualifications & Training:
* Construction-related qualification (e.g. HND in construction, or degree) with relevant construction-related experience
* Valid UK driving license
* This role will require a basic DBS check
Desirable
* An appropriate professional qualification (e.g. RICS/CIOB/IET/IMechE or similar)
* Experience of specifying and managing works using a schedule of rates contract (NHF or similar)
* Knowledge and understanding of older persons/Retirement Housing
* Basic experience/understanding of M&E within a residential setting
* Knowledge and experience of the Construction (Design and Management) Regulations
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