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Creative Support is a national provider of social care with charitable status. We are seeking a capable and highly professional PA to support our audit and governance functions.
Creative Support delivers person-centred care and support to people across England with a wide range of needs. We are also a Registered Social Landlord managing around 1,000 units of supported housing.
This role inolves the provision of all necessary administrative, secretarial and organisational support to the Company Secretary, the Internal Audit Team and the Board of Trustees.
Internal Audit & Executive Support
- Provide dedicated PA and secretarial support to the Internal Audit Team, including inbox triage, diary management, and minute-taking.
- Service the Finance & Audit and Risk Committees by gathering report submissions, distributing packs, and taking formal minutes.
- Take discreet, verbatim minutes during sensitive investigations and formal reviews.
- Log and track internal finance incidents and support the administration of the Supported Holidays process.
- Provide flexible PA cover for Executive Team members during peak periods or absences.
- Coordinate administrative tasks for working groups, co-production forums, and corporate campaign events.
Governance & Board Support
- Coordinate board and committee calendars, meeting logistics, catering, and virtual links.
- Collate and distribute meeting packs, maintain the online Board portal, and track attendance records.
- Track post-meeting action items and assist the Company Secretary with governance filings and compliance tracking (e.g., trustee registers, conflict of interest forms, DBS renewals).
- Assist with AGM coordination, trustee recruitment administration, and site visit logistics.
- Book travel and accommodation for trustees and senior leaders, and process expense claims promptly.
General & Professional Responsibilities
- Serve as a welcoming first point of contact for trustees and members, triaging queries efficiently.
- Uphold strict confidentiality, data protection (GDPR), and equal opportunities policies.
- Embody Creative Support’s person-centered values in all interactions and commit to ongoing professional development.
Applicants for this role must be passionate about Creative Support’s work, values and ethos. You will have significant prior experience gained in a responsible secretarial or administrative role. Experience of working for a charity or a social care or public service organisation is desirable, but not essential. You will be proactive, professional and able to maintain confidentiality. You will be well-organised, able to prioritise work and to achieve deadlines.
You must have good communication skills with the ability to liaise effectively and coordinate the work of others. You must be helpful and responsive to requests for assistance. You will be willing to work flexibly in accordance with the needs of the organisation and trustees, including attending evening meetings (1-2 evening meetings a month).
A good standard of literacy is required and you must be competent in the use of IT and online applications including MS Word, Excel and Powerpoint. You will be conscientious and diligent in managing data and information and keeping records on behalf of the Company Secretary. You must be able to take direction and be accountable to the Company Secretary.
You must be committed to the principles of co-production as you will be expected to support the voice and active involvement of people we support in governance and quality assurance.
This job could be full time (37.5 hours) or part-time by agreement, subject to a minimum of 30 hours per week. This post is not suitable for home working. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station and with frequent buses to Manchester.
Creative Support is a welcoming and inclusive Equal Opportunities employer. We embrace diversity and encourage applicants from all backgrounds and cultures. As a Disability Confident Employer we welcome applications from people with a disability, and as a proud Stonewall Diversity Champion we actively encourage applications from the LGBT+ community.
We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.
Vacancy Reference Number: 84516
Applications for this post must be submitted via the Creative Support website, quoting the above vacancy reference number.
Creative Support is a not for profit provider of person centered care and support



The client requests no contact from agencies or media sales.
Governance and Planning Manager
£45,000 per annum
Full time – 35 hours per week
Permanent
Location: Hybrid – Minimum 2 days per week in Head Office in Cheam, Surrey (including Tuesdays)
The Charity for Civil Servants sits at the heart of the UK Civil Service. While we can’t always prevent the tricky, stressful, sad stuff from happening, when it does happen, we help current, former and retired civil servants get the best support.
We’re 140 years old in 2026 and we’ve got big ambitions to ensure we are there for those who need us for generations to come.
We are now recruiting for a Governance and Planning Manager, a key role responsible for ensuring strong governance, business planning and project management across the Charity. You will also, crucially, help us to ensure that our high-profile trustees are supported effectively.
Reporting to the Head of People and Governance, you will be working with colleagues across the Charity to provide guidance on trustee governance and business planning. You will be demonstrating your experience in project management and helping to bring together our diverse and dedicated teams to support collaboration and a ‘one Charity’ approach.
To be successful in this role, you’ll be organised with strong attention to detail and ideally be qualified in a project management discipline, although we’ll also consider candidates with demonstrable experience in lieu of a qualification. You'll be an excellent minute-taker with strong report writing and business planning skills.
You will also have strong influencing and interpersonal skills and be able to build accountability across individuals at all levels of the Charity to meet our collective targets and business objectives.
In return, we can offer you a supportive, inspiring and friendly team culture and excellent benefits including a health cash plan, Headspace, life assurance, excellent pension, generous annual leave, birthday leave, a cycle to work scheme and an electric vehicle scheme.
To apply, please submit your CV and a covering letter that states why you would be suitable for this role. The closing date for applications is 23:59pm on 18 October 2026.
First stage interviews will be held online on 27 or 28 October. Please let us know in your covering letter if either of these dates would be difficult for you or if you need any adjustments to enable you to perform to your best at interview.
The Charity for Civil Servants are committed to building and developing a workforce which reflects the diversity of the civil service community that we support. We seek to ensure all job applications are treated fairly, with respect and without bias and we encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, or any other factor.
The client requests no contact from agencies or media sales.