Finance and performance manager jobs in Edinburgh

Job Description

The Head of Delivery & Partnerships is a senior leadership role responsible for overseeing the 
successful implementation, quality of outcomes, and retention of DFN Project SEARCH programmes 
across the UK, the Republic of Ireland and Iberia, in line with our franchise agreement from Project 
SEARCH . This role leads the Delivery & Partnerships team, ensuring strategic alignment, excellence 
of delivery, and sustained impactful partnerships.
You will play a pivotal role in driving programme quality, ensuring retention, maintaining model 
fidelity, and ensuring high-quality outcomes for interns. Additionally, you will oversee the growth of 
our number of programmes, in line with our strategic regional and national plans. You will also 
contribute to the strategic direction of the organisation, working closely with cross-functional teams 
to maximise DFN Project SEARCH’s impact.
Regular travel throughout the UK will be required, with occasional travel to other areas of our delivery. 
In addition, occasional international travel may be required, for example to the annual conference in 
the United States.

Essential Experience and Skills
• A passion for changing the lives of young people with learning disabilities and / or who are 
autistic 
• Educated to degree level or relevant Professional Qualification 
• Highly motivated and organised self-starters with the ability to work under your own initiative 
• Strong understanding of supported employment, education, and local authority partnerships.
• Experience in project management, partnership development, and stakeholder engagement.
• Excellent communication, influencing, and negotiation skills.
• Experience using data systems and performance management tools.
• Experience delivering training and speaking at events or conferences.
• Understanding of SEND provision and funding arrangements in the UK (e.g., EHCPs, DWP, local 
authorities).
• Experience working with senior stakeholders via formal reporting mechanisms.
• Leadership experience managing people/teams.
• Financial literacy and experience managing budgets.

Desirable Experience and Qualifications
• Experience working with DFN Project SEARCH programmes or similar supported internship 
models.
• Experience in selling services or products and effective account management.
• Knowledge of safeguarding and health & safety in programme delivery.
• Knowledge and experience of using the Microsoft suite, in particular Outlook and Excel 
• Experience of using a CRM for administrative and reporting purposes

DFN Project SEARCH are committed to safeguarding and promoting the welfare of children, young 
people and adults and expects all staff and volunteers to share this commitment. This post is subject 
to an enhanced DBS disclosure. 

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ 
candidates, disabled candidates, and from men, because we would like to increase the 
representation of these groups at this level at DFN Project SEARCH.

-Interviews will take place on:
  1st round July 23rd and July 24th
  2nd and final round: July 31st
  Closing date: Sunday July 12th

-Start date - Asap

Job Purpose 

The weekend Hospital to Home Project Officer is responsible for responding to referrals received over the weekend from both Royal London Hospital & Homerton Healthcare NHS Foundation Trust. You will work with the manager on Friday to deliver services and plan visits on the weekend for you to attend.   
  

The service supports people returning after a stay in hospital, helping them to settle back at home, regain confidence and support with some practical tasks, e.g. shopping/cleaning. You will manage referrals, carry out assessments, and in liaison with the manager, allocate service users to Hospital to Home Outreach Worker caseloads. You will provide direct frontline support and co-ordinate visits to the service users’ home in preparation for their return home. You will work collaboratively to lead and manage the weekend service to support the smooth transition from hospital to home for service users. The service is time limited, up to 4 or 6 weeks, to adjust, build confidence, and settle back in their homes.    

You will also be required to undertake community-based outreach as part of service delivery, including visiting service users in their homes both pre-and post-discharge. This includes conducting access visits, welfare checks, and providing practical support such as shopping assistance to ensure a safe and sustainable transition from hospital to home. Over the weekend you be based in the hospital, with lone working visits to client’s properties for support.  

Key Tasks 

• Act as the first point of contact for all referrals over the weekend across both hospitals.  

• Meet with patients in the community and/or hospital and carrying out assessments and risk assessments.   

• Enter referrals on to AUKEL’s case management system Salesforce in accordance with GDPR guidelines.  

• Allocate referrals to Hospital to Home Outreach Workers using tech available Field Service App, training will be available.  

• Collect feedback from service users and upload to case management system.  

• Deputise for the manager at discharge planning and other meetings as required.  

• Monitor the case loads of each of the Hospital to Home Outreach Worker (HHOW) to ensure they are evenly and fairly balanced.  

• Work collaboratively with other agencies providing support services.  

• Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to prevent unnecessary readmission to hospital.  

• Plan and develop person centred interventions to provide short term support for people after hospital discharge.  

• Deliver the front-line support services over the weekend such as:   

• Undertake home visits to service users pre- and post- discharge to support safe and timely hospital discharge.  

• Provide welfare checks to monitor service users’ wellbeing during post-discharge period.  

• Deliver practical, person-centred support during visits, including shopping assistance and other essential tasks to aid independent living.  

• Identify and respond to risks within the home environment, escalating concerns where appropriate  

• Provide occasional cover for the A/L of other Project Officers   

• Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital.  

• Supervise, support and develop HHOWs and volunteers in your service.  

• Liaise with the handyperson service about referrals and jobs for service users.  

• Ensure HHOW are resourced to sign post service users to other services when the home and settle service intervention ends. 

Administration 

• Keep AUKEL’s case management system up to date, input all data, and ensure all referrals, interventions, time spent with service users are recorded.  

• Allocate referrals to HHOW using tech available Salesforce ‘Field Service’ App.  

• Ensure data collected meets the requirements of the service’s contract monitoring and key performance indicators.  

• Ensure service user feedback questionnaires are sent at the end of each intervention and record returns.  

• Ensure admin tasks relating to service users, HHOW or general admin is carried out in a timely and efficient manner. 

Quality  

• Be familiar with and to implement AUKEL policies and procedures in line with our Values.  

• Ensure the service is delivered in accordance line with Care Quality Commission principals.  

• Ensure integration with other AUKEL projects, and service users are referred and/or sign-posted to appropriate support services available to them.    

• Respond to safeguarding or other concerns and make appropriate reports and management action 

Liaison  

• Represent AUKEL and participate in appropriate external meetings and events to remain aware of local, regional and national issues affecting quality and compliance affecting care and home support services.  

• Work in collaboration with hospital colleagues including discharge teams, A&E, ward staff, community teams to support the successful discharge of people and reduce readmission.  

• Liaise with other AUKEL home and settle services across London and work collaboratively to maintain effective services, including sharing staff where appropriate.  

• Work closely with the AUKEL handyperson service to meet contractual obligations where a handyperson service is provided as part of the service.  

• Liaise with contractors to arrange deliveries and works to service user’s homes.  

 General 

• Meet regularly with your line manager for support, supervision, and appraisal.  

• Attend team and staff meetings, and other meetings as required.  

• Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL.  

• Complete any training which is required to fulfil the role.  

• Carry out the duties of the post in accordance with AUKEL policies and procedures including Equal Opportunities, Mental Capacity, Deprivation of Liberty, Food Hygiene, Health & Safety, Confidentiality, Complaints, GDPR (General Data Protection Regulation), Safeguarding Vulnerable Adults etc.  

• Work within AUKEL’s expectations of professional boundaries and confidentiality  

 Functional Links  

• The Hospital to Home Project Officer is supervised directly by the Hospital to Home Manager.  

• Close working with NHS health & social care professionals.  

• Close working with AUKEL internal departments e.g. Finance Team, Information and Advice, Befriending services, Community services, and our Handyperson services.   

• Close working with external partner agencies e.g. Food Banks, Age UK Redbridge, Barking & Havering, and Age UK Waltham Forest.  

Job Title: Social Investment Manager
(Please note: The role title internally is System Investment Manager)
Contract Type: Permanent
Full time: 34.5 hours a week
Location: Mobile Worker - there is an expectation that there will be frequent travel to meet partners across the UK.
Salary Range: £55,500 - £60,500

About us

At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

Role: You’ll drive forward Macmillan’s social investment programme and manage our existing and growing portfolio of healthcare improvement projects. You’ll also help design and test new funding approaches that enable us to leverage impact for communities. This will involve developing innovative projects focused on future business models and secure partnerships that create systemic change.

Full details of the role and responsibilities can be found in the attached role profile.

Key Skills & Experience:

• Expert knowledge of social investment and building investment portfolios.
• Strong understanding of financial modelling and analysis and sound awareness of NHS funding systems and commissioning
• Experience using data, commercials, and business model insight to shape investment strategies and plans, develop propositions and measure and evaluate performance.
• A strong track record in building effective client relationships and influencing senior stakeholders
• Experience working in matrix structures and multidisciplinary environments ideally across NHS and community partner networks

This role is for you.... if you’re driven to use clever investment thinking to spark innovation and real change in community healthcare.

Recruitment process:

Application deadline: 23:59 on Wednesday 24th June

Applications will be reviewed on a rolling basis. Please apply as early as possible to allow you to prepare for assessments which will take place in person at our London office.

We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.

Job Title:  Commercial Partnership Manager

Location(s): Home-based with attendance at AdviceUK office in London and at meetings as required. 

London office: AdviceUK, 83 Victoria Street, London, SW1H 0HW 

Status: Fixed term for two years (potential to become permanent) 

Reporting to:  Head of Membership and Services 

Responsible for: n/a 

Pay range:  £42,000 to £47,000 full time equivalent. £33,600 to £37,600 actual salary, dependant on experience. 

Working hours: 28 hours per week within normal operating hours (35 hours full time equivalent). Normal operating hours are 8.00am - 6.30pm, Monday – Friday. Lunch and other breaks are unpaid. 

Special conditions: Some evening and weekend work may be required for which time off in lieu (TOIL) will be granted. Some travel will be required which may entail some overnight stays. 

We are committed to diversity and inclusion and welcome applications from all backgrounds, particularly encouraging those from underrepresented groups. If you require any accessibility support or reasonable adjustments during the recruitment process, please let us know. 

JOB PURPOSE 

The postholder is responsible for securing, managing, and growing commercial partnerships with organisations that support AdviceUK’s mission, values and strategic priorities. These partnerships should significantly increase AdviceUK’s commercial income, extend AdviceUK’s reach, and achieve measurable social impact. The postholder will ensure that commercial partnerships both comply with relevant legal and regulatory requirements and contribute positively to AdviceUK’s reputation and influence. 

KEY TASKS AND RESPONSIBILITIES  

1. Partnership development 

• Identify, research, and secure new commercial and corporate partnership opportunities aligned with AdviceUK’s strategic and income generation priorities. 

• Develop compelling partnership propositions, including sponsorships, strategic alliances, product/service developments, cause‑related marketing, corporate social responsibility, and other commercial collaborations. 

• Identify and develop new products and services that benefit members, grow income, and support member recruitment and retention. 

• Shape new products and services with user and sector insight, applying structured approaches to testing, evaluation and scaling. Ensure that pricing, return on investment and other financial modelling is completed to demonstrate how new products or services deliver agreed objectives. 

• Bring external market insight into AdviceUK’s strategic planning and decision making, ensuring that commercial partnership propositions are clearly differentiated in the markets they are targeting. 

• Work with the Head of Membership and Services, other colleagues at AdviceUK, and AdviceUK’s existing commercial partners to develop a commercial partnership strategy, business plan and pipeline. 

• Lead negotiations and contract discussions in partnership with the Head of Membership and Services, Finance and where relevant, AdviceUK commercial partners and subsidiaries. 

• Ensure all partnerships align with the charity’s mission, values and ethical standards.  

• Carry out appropriate due diligence and risk assessments on commercial partners

2. Partnership management and growth 

• Act as the primary relationship manager for AdviceUK’s current commercial partners and subsidiaries to ensure they feel valued, informed, and engaged throughout the partnership lifecycle. 

• Maximise the value of established partnerships through renewals, extensions, upselling opportunities, and agreed new income generation activity. Support cross‑team collaboration and knowledge sharing. 

• Identify opportunities for innovation and growth within AdviceUK’s commercial partnerships portfolio. 

• Support the communication of impact to partners, including reporting on outcomes enabled by their support. 

• Represent AdviceUK at events, conferences and networks relevant to the commercial partnerships portfolio.

3. Income generation and performance 

• Ensure all partnerships deliver against agreed financial and non‑financial objectives. Contribute to departmental budgeting and forecasting. 

• Monitor partnership performance and provide accurate reporting on partnership income, engagement, and impact. 

• Contribute to the ongoing review of existing commercial partnerships and service level agreements, making recommendations for change as required. 

• Share learning, insight, and good practice to continually improve commercial partnership approaches.  

• Ensure compliance with Charity Commission and Companies House guidance, relevant fundraising regulations, and internal governance policies.  

• Work closely with AdviceUK colleagues to deliver integrated partnership activities.  

4. Data and evidence

• Support the delivery of performance reports as required to evidence the extent to which commercial partnerships are achieving required KPIs. 

• Work with colleagues to ensure that partnership datasets are accurate, timely and support decision making. 

• Ensure any partnership activity that requires data sharing adheres to data protection and cybersecurity requirements. 

5. General responsibilities

• Ensure you effectively communicate AdviceUK’s vision, mission and objectives to staff, members and external stakeholders. 
• Ensure you demonstrate AdviceUK’s values and behaviours in all aspects of your work. 
• Build and maintain positive relationships with key stakeholders including staff, trustees, members, partners and suppliers. 
• With support from your manager, deliver your agreed personal objectives and undertake any agreed development or training. 
• Maintain a strong understanding of our members and the advice sector more generally, by reading internal reports; accessing relevant data reports; following our social media channels; and, where possible, attending member and other relevant events. With the agreement of your line manager, ensure you make time to speak to members and visit their services. 
• Adhere at all times to AdviceUK’s policies and procedures. 
• Carry out any reasonable duties compatible with the post assigned by the Head of Membership and Services. 

Lead global financial control in an organisation delivering impact worldwide

We're seeking an experienced and strategic finance leader to head a global Financial Control function within a large, complex international organisation operating across multiple countries and currencies.

This is an opportunity to shape and strengthen financial governance at a global level, leading a high-performing team responsible for financial controls, donor audits, compliance and continuous improvement.

You'll work with senior stakeholders across regions and functions to ensure robust financial management, minimise risk and embed best practice across an organisation committed to delivering meaningful impact internationally.

The role

Reporting to the Global Financial Controller, you will lead the global Financial Control and Donor Audit teams, overseeing a team of nine colleagues and partnering with finance leaders across multiple regions.

Key responsibilities include:

• Leading and strengthening the global financial control framework, identifying risks and ensuring timely resolution of control and compliance issues.
• Driving continuous improvement, standardisation and automation of financial control processes.
• Leading global donor and award audits, managing relationships with external auditors and key funding partners.
• Providing strategic insight through analysis of financial performance indicators and risk reporting.
• Developing policies, procedures and training that build financial capability across global teams.
• Collaborating with senior stakeholders to embed best practice and support organisational change initiatives.
• Building and developing a high-performing, collaborative team culture.

About you

You'll be a qualified accountant (or possess equivalent experience) with significant experience leading financial control within a large, complex organisation.

You'll bring:

• Proven leadership experience in financial control, governance and external audit management.
• Strong knowledge of donor-funded environments and experience managing donor audits.
• Excellent analytical and problem-solving skills, with the ability to translate data into actionable insights.
• Experience driving process improvement, standardisation and automation across geographically dispersed teams.
• Exceptional stakeholder management and communication skills.
• A collaborative leadership style with the ability to influence and build relationships across diverse cultures and teams.
• The ability to thrive in a dynamic, evolving international environment.

Experience within the charity, international development or not-for-profit sector, and within large global multi-currency organisations, would be advantageous.

Why apply?

This is a rare opportunity to combine technical excellence with global impact. You'll play a pivotal role in strengthening financial governance, improving organisational effectiveness and supporting programmes that make a tangible difference worldwide.

We welcome applications from candidates from all backgrounds and are committed to building diverse and inclusive teams.

Reports to: Operations Director (Head of Delivery) 
Contract: Part-time 20 hours over 5 days a week (0.5 FTE) 

Role Purpose 

As Payroll Lead, you will manage HOST’s global payroll operations — ensuring that all staff, contractors, and hosted partners are paid accurately, compliantly, and on time. 

You will bring structure, care, and precision to one of HOST’s most essential services: ensuring the people driving climate and social action receive the financial stability they need to do their best work. 

This role supports both internal HOST staff and hosted partners, liaising across HR, Finance, and Community Support to deliver secure, compliant, and efficient payroll management. You will also help develop new systems and processes as HOST expands internationally, ensuring our operations remain smooth, transparent, and aligned with local legislation. 

Core Responsibilities 

1. Payroll Management 

• Manage all aspects of monthly payroll for UK and international employees, contractors, and hosted partner staff. 

• Prepare and process payroll changes (new hires, terminations, pay adjustments) in line with internal procedures. 

• Ensure timely submission of payroll information to Finance and external providers. 

• Reconcile payroll each month, identifying and resolving any discrepancies. 
   

• Reporting cadence: Monthly payroll cycle; quarterly summary to Operations Director. 

2. Compliance and Record-Keeping 

• Ensure full compliance with UK employment law, tax regulations, and international payroll requirements in collaboration with external providers. 

• Maintain accurate and confidential employee and contractor records. 

• Support statutory reporting, including PAYE, HMRC, and pension submissions. 

• Liaise with HOST’s Finance Team on audits and compliance reviews. 
  Reporting cadence: Monthly compliance report; annual payroll compliance review. 

3. System Management and Improvement 

• Maintain and improve digital payroll systems, ensuring data accuracy and secure integration with Finance and HR tools. 

• Support the development of HOSTHub payroll features and automation processes with the Tech Team. 

• Identify opportunities to simplify workflows and strengthen reporting. 
  Reporting cadence: Quarterly system and process improvement review. 

4. Contractor and International Payroll Support 

• Coordinate with the Community Support and Finance Teams to process international contractor payments, ensuring correct deductions and documentation. 

• Liaise with local payroll providers and Employer of Record (EoR) partners to ensure compliance in each jurisdiction. 

• Track and report on cross-border payroll performance and issue resolution. 
  Reporting cadence: Monthly report; immediate escalation of compliance concerns. 

5. HR and Staff Support 

• Serve as the primary point of contact for payroll queries from staff and contractors, providing clear and timely responses. 

• Collaborate with the HR & Operations teams to ensure policies and processes reflect payroll updates and legislation. 

• Support onboarding and offboarding processes for staff and contractors. 
  Reporting cadence: Ongoing; monthly summary of staff queries and resolutions. 

6. Risk and Confidentiality 

• Identify potential payroll or compliance risks, escalating concerns to the Operations Director and Finance Manager. 

• Ensure all payroll data and personal information are handled securely, in line with GDPR and HOST’s data protection policies. 
  Reporting cadence: Ongoing; quarterly inclusion in organisational risk report. 

Key Relationships 

Internal: Operations Director, Finance Manager, Accountant, Community Support Leads, HR & Payroll External Specialist, and Legal Lead. 
External: Payroll providers, Employer of Record partners, and hosted partner representatives. 

Performance Indicators 

• 100% accuracy in payroll delivery and documentation. 

• 100% on-time monthly payroll completion. 

• All compliance and statutory submissions completed by deadline. 

• 100% confidentiality maintained in payroll data handling. 

• Measurable improvements in payroll efficiency and staff satisfaction. 

Qualifications/Experience:  Member of recognised payroll body e.g. CIPP/GPA 

Member Relationship Manager

Location: Home or hybrid option

Hours: 4 or 5 days a week

Salary: £36,791 (full time equivalent)

Accountable to: Head of Strategic Communications

Responsible for: Membership Officer X1

DBS Eligibility: Basic DBS check

Closing Date: 28th June 2026

Interview Date: 7th July

About the role

Join a charity that’s passionate about safeguarding children and vulnerable adults. If you want your work to have a real-world impact, this is the role for you.

What You’ll Do:

You'll head up our Membership team, responsible for new and existing members. This is a front-line role where you’ll:

• Grow and develop membership by identifying, engaging and converting new member organisations, building a strong pipeline of opportunities and increasing membership income.
• Manage and strengthen member relationships to maximise engagement, retention and progression across Thirtyone:eight's tiered membership offering.
• Lead membership operations and performance through effective use of CRM data, reporting, budgeting, process improvement and line management of the Membership Officer.
• Champion the membership proposition by collaborating with internal teams, developing strategic partnerships and representing Thirtyone:eight at events, conferences and networking opportunities.

This role offers an exciting opportunity to combine relationship management, business development and strategic leadership to grow Thirtyone:eight’s membership community, strengthen engagement across churches and Christian organisations, and support the charity’s mission of creating safer environments for vulnerable people.

Why You’ll Love Working Here:

• Purpose-driven work: Everything you do helps protect children and vulnerable adults.
• Flexible working options: Balance your life and work with hybrid arrangements.
• Professional growth: Opportunities to learn, innovate, and lead.
• Supportive culture: Join a friendly, collaborative team that values your ideas.

If you enjoy delivering excellent customer service, handling detailed processes, and contributing to work that makes a meaningful difference, we’d love to hear from you.

Main Responsibilities

1.    Lead the active recruitment of new members with a particular focus on decision-makers and leaders.

2.    Build, manage and progress a membership pipeline, using proactive activity, referrals, events, partner networks and existing organisational data.

3.    Use Thirtyone:eight’s membership database to identify prospective organisations, map trends and growth opportunities aligned with our tiered membership model.

4.    Initiate and lead conversations with prospective members, articulating the value of membership clearly and confidently, responding to questions and handling objections appropriately.

5.    Manage relationships with existing member organisations, ensuring they understand and experience the value of their membership.

6.    Identify opportunities to grow value within existing accounts, including movement between membership tiers or increased engagement with services.

7.    Work with the Head of Membership and Finance & Business Manager to develop systems and processes that support effective relationship management and growth.

8.    Contribute to the ongoing review and development of Thirtyone:eight’s membership offer, ensuring it remains relevant, clearly articulated and aligned with member need.

9.    Collaborate with internal teams to ensure a joined-up member journey from first contact through to ongoing engagement. 

10.    Ensure staff and volunteers across the organisation are well equipped and confident to promote the benefits of membership.

11.    Represent Thirtyone:eight, its Christian ethos and safeguarding mission at external events, exhibitions, networks and conferences. 

Specific Responsibilities

1. Line manage the Membership Officer, providing supervision, support and clear objectives aligned to recruitment and relationship management priorities.
2. Work with the Membership Officer to embed an effective membership account management structure that develops member relationships at the appropriate level with key clients.
3. Work closely with the Communications Manager to shape and deliver member communications that support recruitment, retention and progression across membership tiers.
4. Produce regular, insightful reporting on member recruitment,retention and churn, pipeline health and activity, and performance against agreed targets.
5. Ensure staff and volunteers across the organisation are properly equipped to promote the benefits of membership.
6. Work collaboratively as part of Thirtyone:eight’s management team to support the delivery of the organisation’s strategic objectives.
7. Identify and develop opportunities to work with partners and networks that can support membership growth and visibility.
8. With the head of department and finance team to set the annual membership budget and ensure all spend is within budget, appropriately accounted for, and that maximum return on investment is achieved. 

Person Specification

A) Essential Personal Characteristics and Qualities:

• Humility - Having a modest view of your own importance.
• Integrity - The quality of being honest and having strong moral principles.
• Openness - Acceptance of, or receptiveness to change or new ideas. 
• Collaborative - Involving two or more parties working together. 
• Solution-focused - Concentration in problem solving or dealing with a difficult situation.
• Learning - Knowledge acquired through study, experience, or being taught.
• Creative - Having good imagination, thinking differently, or having original ideas.
• Fair - Treating people equally without favouritism or discrimination. 
• Committed - Dedicated to a certain course, cause or policy.
• Passionate - Having or showing strong feelings or beliefs. 

B) Essential Experience:

• Sales and marketing experience with good relationship/account management experience.

• Experience of using a CRM system to manage and analyses data and record activities. (Knowledge of MS Dynamics desirable).

• Relevant experience of managing and developing relationships with churches, Christian faith-based organisations, or charities, to increase engagement. 

• Experience in developing and embedding of processes and procedures to ensure high levels of customer service are monitored and maintained across an organisation.

• Experience of line managing a team of staff and volunteers as well as working with external agencies.

• Comfortable working to targets and being accountable for outcomes.

C) Essential Abilities, Knowledge & Motivation:

These are the skills we regard as essential for the role:

• A strong working knowledge of churches, Christian faith organisations and charities.

• Ability to communicate professionally and effectively at all levels of an organisation.

• Motivated to continually improve on past success and to challenge the status quo.

• Excellent interpersonal skills, including the ability to engage an audience.

• Self-motivated, resilient and outward-looking

• Ability to build strong, professional relationships with contacts of the charity. 

• Ability to work as a team member with colleagues and across departments.

• Good IT skills (MS Office applications as a minimum) with analytical capability.

• An ability to travel independently; both regionally and nationally as required.

• Knowledge and understanding of Equal Opportunity and Anti-discriminatory practice. 

• Willingness to promote and participate in relevant training and CPD. 
• Ability to identify with and accept the aims and objectives of the charity and statutory and other professional guidance as appropriate.

At United for Global Mental Health, we are working towards a world where mental health support is accessible to everyone, everywhere – free from stigma and without restriction.

We are a small but highly influential organisation of around 20 passionate, diverse and expert individuals, and have a culture of creating the space and opportunities for them to lead their areas of expertise. Our strength lies in collaboration, internally and externally, and in our ability to turn insight into action. Kindness is our unofficial ethos.

The CEO is responsible for the overall leadership, management and performance of UnitedGMH. Reporting to the boards of UnitedGMH and the American Friends of United for Global Mental Health (AFUGMH), the CEO will set strategic direction, oversee delivery, and act as the organisation’s primary ambassador.

Key responsibilities include:

Strategic Leadership

• Lead in conjunction with the organisation’s senior staff the refinement and delivery of our global organisational strategy 2027-2030.
• Guide the organisation through periods of change, including strategy refresh and transformation.
• Draw on sector insight to ensure UnitedGMH remains at the forefront of global mental health advocacy.

Governance & Board Relationship

• Work closely with the boards of UnitedGMH and AFUGMH to ensure effective governance and decision-making.
• Oversee the preparation and sign-off of board papers; present regularly to the boards. 
• Identify, recommend and support the recruitment of new members of both boards. 
• Advise the boards on significant strategic decisions, including potential partnerships and organisational change.

Organisational Leadership

• Lead, support and inspire a high-performing and global team of approximately 20 staff.
• Where needed, oversee and support the delivery of multiple projects and programmes aligned with strategic priorities, in conjunction with the project leads.
• Foster a collaborative, kind, inclusive and values-driven culture that walks the talk on mental health.

External Engagement & Influence

• Represent the organisation with external partners, funders, policymakers and the wider sector. 
• Build and manage relationships with key donors.
• Strengthen and expand strategic partnerships globally.
• Champion the organisation’s mission and influence key stakeholders in different regions across the world.
• Act as the organisation’s global spokesperson and support staff in building their profile as spokespeople for the organisation.

Finance & Organisational Planning

• Identify and agree organisational objectives, develop strategic and operational plans, and lead their implementation with a high level of autonomy, while reporting to the boards. 
• Oversee organisational planning, budgeting, prioritisation and resource allocation to ensure delivery against strategic goals. 
• Ensure the organisation has sufficient and sustainable funding to deliver against agreed budgets and strategic priorities. 
• Maintain strong financial oversight and accountability, ensuring the organisation operates within budget and delivers across all agreed objectives. 
• Monitor organisational performance against agreed deliverables, evaluating outcomes and adjusting plans where necessary to mitigate risk or adverse consequences. 
• Ensure robust financial management, operational planning, and effective use of organisational resources across multiple programmes and projects. 
• Bring together and oversee complex, cross-organisational initiatives, ensuring projects are delivered effectively and on time. 
• Delegate effectively through senior leadership and management structures, maintaining a medium- and long-term strategic focus. 

Fundraising & External Income Generation

• Lead and support organisational fundraising strategy to secure sustainable and diversified income streams. 
• Build and maintain strong relationships with funders, donors, strategic partners and philanthropic stakeholders. 
• Successfully secure and oversee fundraising contributions to meet a target set annually with the boards. 
• Work with the boards and senior leadership team to identify new funding opportunities and strengthen long-term financial sustainability. 
• Ensure fundraising activities align with the organisation’s mission, values and strategic priorities. 
• Represent the organisation externally to enhance visibility, influence and support for UnitedGMH’s work globally. 

Risk, Compliance & Accountability

• Ensure strong organisational governance, compliance and risk management. 
• Proactively identify and escalate policy breaches or serious incidents. 
• Oversee finance, HR and operations functions in accordance with UK employment policies, and UK and US charity regulations.
• Act as the primary point of accountability to the boards and relevant regulatory bodies (including the Charity Commission and US authorities). 
• Take responsibility for organisational risks, decisions and outcomes.

Our Dream CEO

As a team, we came together to discuss what qualities we are hoping for in a new CEO and leader. We’d love applications from candidates who see themselves in the team’s descriptions below.

Our dream CEO…

• shows kindness towards all partners regardless of seniority, institution or country.

• continues to uphold and protect the organisational transparency the team values.

• is a heart- and mind-led fundraiser – treating donors like people and not merely a source of income.

• provides space for team members to lead in their areas, but also supports / acts as a sounding board when needed.

• knows how to strategically place mental health in uncommon spaces.

• is happy to be approached by, and communicate with, team members from all seniority levels across the team.

• is someone who understands what it is to manage a remote organisation, and is interested in making UnitedGMH the best workplace it can be.

• is someone who can think a few steps ahead, identify trends, and interpret these for what this means for the organisation.

• has a solid understanding of, and proven experience in, managing the ´backbone´ functions of an organisation (budgeting, risk management, governance etc).

• has an understanding of UN systems, global health and international development.

• appreciates and champions the value that lived experience and people from the global majority bring to the mental health advocacy space.

Please download and review the Job Pack for full details of the role. 

Unfortunately, we are not able to recruit team members in the following countries/regions: Afghanistan, Belarus, Central African Republic, Cuba, Democratic Republic of the Congo, Iran, Iraq, Libya, Myanmar (Burma), North Korea, Russia, Somalia, South Sudan, Sudan, Syria, Ukraine (specifically the occupied regions of Crimea, Donetsk, Kherson, Luhansk, and Zaporizhzhya), Venezuela, Yemen, and Zimbabwe.

For non-UK candidates: Please note that you would be hired via Deel as an Employer of Record.

How to apply:

To apply, please submit your cover letter, outlining how you meet the responsibilities and candidate profile, and a CV, via the Charity Job site. Please note, we can only accept applications via Charity Job.

Interviews:

Interviews will take place remotely. There will be 2 interview rounds, and candidates shortlisted for the second interview will be invited to meet members of our wider team.

We are looking for someone who is a qualified or part-qualified accountant (including qualified by experience) to take responsibiity for the full day-to-day running of the finance function, ensuring accurate financial records, strong controls and timely reporting.

You will have experience in a hands-on finance role and in producing management accounts and charity statutory returns. You'll have a strong accounting knowledge and good excel and accounting systems capability. Ideally, you'll have experience in small organisations in the charity or social impact sector and of business partnering.

Very importantly, you'll be collaborative and team oriented, able to manage competing priorities effectively and be adaptable and comfortable working in a fast paced and entrepreneurial environment.

You'll work closely with our part-time Finance Director to:

• deliver all core financial operations
• produce high quality management information
• maintain compliance with charity regulations
• support financial planning and decision making
• manage and analyse the financial performance of the charity's trading arm

Key responsibilities:

• day to day financial management 
• management accounts and reporting
• support of budgeting and forecasting processes
• financial control and compliance
• year end audit preparation and liaison
• compliance with fund and grant accounting requirements
• payroll 
• HMRC compliance including gift aid returns
• trading financial management and analysis
• system and process improvements
• stakeholder suport
• support to Finance Director

Community Support Lead: Partnerships 

Reports to: Community Support Manager 
Contract: Full-time 

Role Purpose 

As Community Support Lead: Partnerships, you will play a key role in strengthening the relationships that underpin HOST’s work, ensuring every hosted partner (HP) receives consistent, responsive, and values-driven support. 

You will lead on partner onboarding, engagement, and ongoing support, ensuring needs are met with professionalism, empathy, and efficiency. This includes managing communications around invoices and payments, responding to general queries, and proactively identifying and escalating potential risks. 

Blending strong attention to detail with a people-first approach, you will shape and continuously improve the partner experience — from initial onboarding through to long-term collaboration — ensuring every interaction reflects HOST’s mission to support the world’s change-makers. 

Core Responsibilities 

1. Partner Engagement and Onboarding

• Lead Welcome, Onboarding, and regular check-in calls with hosted partners, building clarity, trust, and consistency in every interaction. 

• Provide clear guidance on HOST’s systems, processes, and expectations, ensuring each partner journey is well-defined and smoothly implemented. 

• Identify risks, issues, or emerging support needs during interactions, and promptly share these with the Community Support Manager. 

• Support escalations and follow-up actions to maintain a high-quality, responsive partner experience. 

• Maintain accurate and up-to-date records of all communications, ensuring relevant information, issues, and risks are clearly documented and shared across the team. 

• Negotiate PAYF contributions, add-on pricing, and additional services, ensuring partner needs are met efficiently and effectively. 

Reporting cadence: Weekly summary and inclusion in monthly CS reporting. 

2. Query Resolution and Partner Care 

• Respond to general hosted partner queries with accuracy, clarity, and empathy, achieving a minimum 90% satisfaction score. 

• Ensure at least 90% of queries receive an initial response within 24 hours. 

• Maintain consistently high standards of written and verbal communication, reflecting HOST’s values of integrity, care, and responsiveness. 

• Collaborate with Finance and Operations teams to ensure partner needs are resolved promptly and effectively. 

Reporting cadence: Weekly dashboard updates and monthly performance reporting. 

3. Partner Relationship and Invoice Management 

• Work closely with hosted partners to amend invoices and resolve payment queries accurately and in a timely manner. 

• Ensure all payment-related communications and outcomes are clearly documented in ClickUp and Zendesk. 

• Monitor and report on invoice corrections, identifying trends and opportunities for process improvement. 

Reporting cadence: Monthly 

4. Risk Identification, Screening and Escalation 

• Identify and assess potential financial, operational, or reputational risks arising from partner interactions. 

• Conduct initial screening of partner-related concerns in line with HOST’s due diligence processes. 

• Escalate identified risks promptly to the Community Support Manager or relevant stakeholders for review and mitigation. 

• Contribute to monthly Community Support risk reporting and ongoing team learning. 

Reporting cadence: Real-time escalation of risks, with consolidated monthly reporting. 

5. Community Support Administration 

• Maintain accurate, up-to-date records across ClickUp, Zendesk, and internal systems. 

• Support the review and updating of standard operating procedures (SOPs) to ensure consistency and clarity across processes. 

• Contribute to internal administrative tasks, ensuring operational readiness for audits, reviews, and ongoing compliance. 

Reporting cadence: Monthly 

6. Community Support Resources and User Journey 

• Contribute to the development and continuous improvement of Community Support materials, guidance, and onboarding resources. 

• Support the enhancement of the hosted partner user journey, ensuring all touchpoints are clear, consistent, and aligned with HOST’s values. 

• Work collaboratively with colleagues to identify gaps and opportunities to strengthen the overall partner experience. 

Reporting cadence: Quarterly reviews with recommendations for improvement. 

7. Growth and Learning Areas (Development Focus) 

• Take ownership of more complex hosted partners with advanced operational or financial requirements. 

• Support the development of new Community Support Leads through training, mentoring, and sharing best practice. 

• Deliver or support hosted partner Health Checks, ensuring all follow-up actions and documentation are completed effectively. 

Reporting cadence: As directed by the Community Support Manager. 

You Bring 

• Experience in operations, client service, or relationship management within HOST. 

• Strong organisational skills with a focus on accuracy, responsiveness, and care. 

• Excellent communication and interpersonal skills, with confidence engaging across cultures and time zones. 

• Familiarity with digital tools such as ClickUp, Zendesk, and cloud-based systems. 

• A proactive mindset — curious, calm under pressure, and committed to service excellence. 

Key Relationships 

Internal: Community Support Team, Finance & Operations, Communications, Partnerships, and Capacity Building teams. 
External: Hosted partners, funders, and service providers. 

Performance Indicators 

• 90% of hosted partner queries receive an initial response within 24 hours 

• Maintain a hosted partner satisfaction score of 90% or higher 

• Resolve invoice corrections and payment requests within agreed monthly timeframes 

• Escalate all identified risks within 8 hours of detection 

• Ensure SOPs and system records are reviewed and updated on a monthly basis 

• Demonstrate ongoing improvements in the hosted partner experience and overall journey design 

About Adolescent Health Study

The Adolescent Health Study (AHS) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people aged eight to 18 years from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants’ health, education and other administrative records. Recruitment will take place mainly through schools. There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults.

Purpose of the post

 The Procurement Lead is responsible for developing and delivering a robust procurement and commercial strategy that ensures value for money, compliance with Procurement Act 2023 regulations in line with AHS being primarily public funded and supports AHS study and operational objectives. The role will lead on sourcing, contracting, supplier management, and commercial governance, ensuring ethical, transparent, and efficient use of public funds.

Main responsibilities

Procurement Strategy & Leadership

• Develop and implement a procurement and commercial strategy aligned with organisational goals and funding requirements.
• Lead procurement planning across research programmes, operations, and corporate services.
• Act as a subject matter expert on public procurement policy and best practice.
• Drive continuous improvement in procurement processes, systems, and capability.

Tendering and Contract Management

• Oversee end-to-end procurement processes including tendering, evaluation, and contract award.
• Ensure compliance with UK public procurement regulations (e.g., Procurement Act and associated guidance).
• Draft, review, and negotiate complex contracts, including research, clinical, and grant-related agreements.
• Manage contract lifecycle including performance monitoring, renewals, and extensions.

Commercial Governance & Compliance

• Establish and maintain procurement policies, procedures, and governance frameworks.
• Ensure all procurement activities meet audit, transparency, and reporting requirements for public funding.
• Identify and mitigate commercial risks across supplier engagements.
• Support internal and external audit processes.

Supplier & Stakeholder Management

• Build and maintain strategic supplier relationships, ensuring high performance and innovation.
• Collaborate with internal stakeholders (research teams, finance, legal) to understand needs and deliver value-driven procurement solutions.
• Work with external stakeholders including funders, partners and strategic advisors to develop optimum outcomes
• Provide commercial advice and guidance to senior leadership and project teams.
• Promote sustainable and ethical sourcing practices.

Financial & Value Management

• Deliver value for money through effective sourcing and negotiation strategies.
• Monitor procurement spend and identify cost-saving or efficiency opportunities.
• Contribute to budgeting, forecasting, and financial planning processes.
• Ensure funding is used appropriately, ethically and in line with public funding requirements.

Knowledge, skills and experience

Essential

1. Professional qualification in procurement or supply chain e.g., CIPS Level 5 or equivalent
2. Degree or comparable experience in business, finance, law, or related field.
3. Proven track record of managing complex procurement exercises and contracts.
4. Experience in procurement or commercial roles within regulated procurement environments, specifically those classed as a public authority
5. Strong understanding of UK public procurement regulations and best practice.
6. Commercial acumen with strong negotiation and contract management skills.
7. Experience of drafting and reviewing heads of terms and commercial agreements.
8. Knowledge of intellectual property (IP) considerations in research contracts.
9. Strong experience in supplier and stakeholder management.
10. Excellent analytical, financial, and problem-solving abilities.
11. Strong communication and influencing skills across all levels of an organisation.
12. Ability to manage multiple projects and priorities effectively.

Desirable

1. CIPS Level 6 or equivalent
2. Membership of a professional body (e.g., MCIPS or FCIPS).
3. Experience managing high-value and complex contracts, including collaborative or partnership agreements
4. Experience in procurement or commercial roles within charity and/or research sectors
5. Detailed understanding of intellectual property (IP) considerations in research contracts.
6. Detailed knowledge of the UK Procurement Act (or Public Contracts Regulations 2015 historically) and transitions between them.
7. Experience of drafting and reviewing heads of terms and commercial agreements.
8. Understanding of subsidy control, state aid, or funding compliance frameworks.
9. Ability to analyse procurement data and generate insights using tools such as Excel, Power BI, or similar.
10. Experience leading organisational change or transformation programmes in procurement.
11. Ability to build procurement capability across a non-procurement stakeholder base.

Dimensions

• This is a full-time role, 37.5 hours per week, offered initially as an 18-month fixed-term contract with potential route to permanency.
• Flexible working across several geographical locations in the UK.  Travel may be required to AHS locations and partner organisations.
• AHS is a national organisation, and our activities take place across the UK.

Application Process

All candidates are required to complete the application form which can be found when clicking 'Apply Now' via Charity Job.

Please refer to the ‘How to Apply’ section of the downloadable application form.

Please note that only applications submitted directly to Gravitate HR will be accepted for this position.

The closing date for applications is 11:00pm on Sunday 12th July 2026.

Interviews are currently expected to take place on Wednesday 19th and Thursday 20th August 2026.

Equal Opportunities Policy Statement

AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of:

• Gender, including gender reassignment
• Marital or civil partnership status
• Having or not having dependants
• Religion or belief
• Race (including colour, nationality, ethnic or national origins)
• Disability
• Sexual orientation
• Age

We are opposed to all forms of unlawful and unfair discrimination.  All job applicants and employees who work for us will be treated fairly and will not be unfairly discriminated against on any of the above grounds. Decisions about recruitment and selection, promotion, training or any other benefit will be made objectively and without unlawful discrimination. 

Values

It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team and begin to plan the pilot studies. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration.

Product Lead – HOSTHub  

(Operational Product Delivery) 

Reports to: Operations Director (Head of Delivery) 
Contract: 1.0 FTE (Temp to Perm) 
Location: Remote (UK or International) 

Role Purpose 

The Product Lead – HOSTHub is responsible for identifying, prioritising, and resolving day-to-day product challenges across HOST’s digital platform. 

HOSTHub serves as the operational backbone of the organisation, enabling delivery across finance, legal, partnerships, and hosted partner services. In this role, the Product Lead ensures the platform functions effectively in practice—by understanding user needs, surfacing issues early, and driving the design, prioritisation, and rapid delivery of solutions. 

While contributing to the longer-term product vision in collaboration with the leadership team and development partners, the primary focus remains on operational product delivery. This includes managing fortnightly sprint cycles, maintaining a dynamic and prioritised backlog, and ensuring continuous alignment between user requirements, internal processes, and platform capabilities. 

The role requires a highly hands-on individual who thrives at the intersection of users, internal teams, and developers, with the ability to translate real-world challenges into clear, actionable product decisions. 

Core Responsibilities 

1. Product Problem Identification and Prioritisation 

Lead the ongoing identification of friction points, inefficiencies, and system gaps across HOSTHub use cases, including those impacting hosted partners, funders, and internal staff workflows. 

Maintain a dynamic, prioritised backlog of product issues and enhancements, informed by user insight and operational impact. 

Work closely with delivery teams across finance, legal, partnerships, and community support to understand how the platform performs in practice and where it falls short of user needs. 

Translate operational challenges into clear, well-defined product requirements that are actionable for development teams. 

Ensure prioritisation is driven by delivery urgency, risk exposure, and opportunities for efficiency, rather than abstract feature development. 

2. Sprint Management and Delivery Execution 

Own the end-to-end delivery of the product, managing fortnightly sprint cycles. 

Set sprint priorities, create and refine tickets, and ensure all development work is well-scoped, logically sequenced, and ready for delivery. 

Collaborate directly with development contractors to run sprint planning, stand-ups (where applicable), and sprint reviews. 

Validate completed work against real user workflows before release to ensure quality and usability. 

Maintain clear visibility of progress, risks, and dependencies, escalating blockers and trade-offs to the Operations Director as needed. 

Provide bi-weekly sprint reports outlining delivered outcomes, outstanding issues, and upcoming priorities. 

3. User Engagement and Feedback Loops 

Establish continuous feedback loops with both internal users (staff teams) and external stakeholders (hosted partners and funders). 

Conduct structured user conversations to understand how systems are used in practice, not just how they were designed to be used. 

Validate proposed solutions with users prior to development where appropriate, ensuring alignment with real needs. 

Ensure user insights consistently inform backlog prioritisation and shape sprint scope. 

Maintain a clear view of user satisfaction grounded in qualitative feedback, not just survey-based metrics. 

4. Cross-Team Operational Alignment 

Act as the central point of coordination across product, delivery teams, and external developers. 

Ensure HOSTHub effectively supports real operational workflows across key service areas, including Project Hosting, Hosted Grantmaking, and Capacity Building. 

Partner closely with Finance, Legal, and Partnerships teams to align system functionality with compliance, contractual, and reporting requirements. 

Identify and resolve misalignments between team processes and platform functionality, either by adapting the system or clarifying and standardising ways of working. 

5. Development Oversight  

Manage the day-to-day relationship with the development team, ensuring requirements are clear and issues are addressed promptly. 

Ensure all development outputs are practical, functional, and aligned with real operational needs. 

Avoid over-specification and unnecessary complexity, prioritising simple, implementable solutions. 

Track defects, rework, and technical debt, incorporating them into sprint priorities where they have a meaningful operational impact. 

6. Data, Workflow, and System Effectiveness 

Ensure HOSTHub captures and delivers data that is accurate, actionable, and aligned with reporting requirements. 

Identify and implement opportunities to automate key workflows, reducing manual effort across teams. 

Partner with internal stakeholders to ensure system logic supports compliance and audit requirements in day-to-day operations. 

Maintain clear, practical documentation of key workflows and system behaviours to support effective operational use. 

7. Risk, Compliance, and System Integrity 

Work closely with the Legal Lead and Operations Director to ensure product decisions do not introduce unmanaged risk. 

Prioritise data protection, security, and system reliability as core product considerations. 

Ensure compliance requirements, including data protection and financial controls, are embedded in how the platform operates in practice. 

Take clear ownership of system incidents or failures, coordinating response and ensuring timely resolution and follow-through. 

8. Contribution to Product Direction 

Contribute to longer-term product thinking, including roadmap development and the ongoing evolution of the system. 

Provide grounded input to strategy based on observed user behaviour, operational constraints, and delivery realities. 

Ensure product direction remains focused on solutions that are practical, scalable, and genuinely valuable to users. 

Key Relationships 

Internal: Operations Director, Finance Team, Legal Lead, Partnerships Director, Community Support Team, Data Analyst, Training Lead. 

External: Developers, technical providers, hosted partners, funders. 

Performance Indicators 

Reliable delivery against sprint commitments, with a clear connection to resolved operational issues. 

Reduction in recurring user-reported problems across key workflows. 

Demonstrable improvements in system usability and efficiency for internal teams and hosted partners. 

A well-maintained backlog with clear, transparent prioritisation rationale. 

Strong alignment between platform functionality and operational delivery needs. 

Timely identification and effective resolution of system risks and critical defects. 

Required Experience 

5–8 years’ experience in hands-on product management or product delivery roles, with clear ownership of day-to-day execution. 

Proven experience managing sprint cycles and working directly with developers to deliver iterative improvements. 

Strong track record of identifying user needs and translating them into effective product solutions. 

Experience working with complex operational systems involving multiple user groups and workflows. 

Ability to operate effectively in environments with evolving and loosely defined requirements. 

Comfortable working across technical and non-technical teams, acting as a practical bridge between them. 

Familiarity with system integrations, workflow tools, and data-driven platforms (e.g. CRM systems, finance platforms automation tools) 

Strong prioritisation skills, with the ability to balance urgency, impact, and feasibility. 

Clear, structured communication style, enabling effective coordination and delivery clarity across teams. 

About GSG Impact 

GSG Impact is a global network of National Partners working to build impact economies that mobilise capital for measurable social and environmental impact. Through its network spanning more than 48 countries, GSG Impact works with governments, investors, regulators, development finance institutions, and ecosystem actors to strengthen the enabling conditions for impact-oriented economies, where capital flows to create positive social and environmental outcomes. 

Position Summary 

The Head of Fundraising will lead GSG Impact’s fundraising function at a critical stage of organisational growth and income diversification. The role is responsible for delivering GSG Impact's fundraising strategy, supporting the achievement of annual income targets of approximately £3 million per year, converting strategic priorities into fundable propositions, and building the systems, processes, relationships, and team capabilities required to secure sustainable long-term funding.

Working closely with the Chief of Engagement and Strategic Partnerships, senior leadership, fundraising team, Trustees, and National Partners, the Head of Fundraising will oversee the development of a diversified funding portfolio and will be responsible for building and managing a robust fundraising pipeline, strengthening donor stewardship, improving cost recovery, and ensuring fundraising activity is aligned with organisational priorities and financial sustainability goals.

This role requires a proactive fundraiser who can originate opportunities, open senior relationships, develop compelling narratives, lead complex proposal processes, and create a culture of shared fundraising responsibility across the organization.

Key Responsibilities 

Business development, Prospecting and Pipeline Conversion

Build and maintain a prioritized list of top institutional, philanthropic, bilateral, multilateral, DFI, corporate, and family-office, and high-net-worth prospects aligned with GSG Impact's strategic priorities.

Proactively identify, research, qualify, and cultivate new prospects, with a particular focus on funders aligned with impact economies, domestic capital mobilisation, climate adaptation and resilience, impact transparency, policy reform, investment vehicles, and emerging markets.

Develop and manage a rolling pipeline of high-quality funding opportunities, moving prospects from initial identification through cultivation, concept development, proposal submission, negotiation, and grant close in collaboration with programme staff and National Partners.

Translate GSG Impact’s strategy into compelling fundable propositions, including unrestricted/core support, restricted programme grants, regional funding, National Partner support, and special initiatives.

Personally lead the development and conversion of the highest-value opportunities, especially prospects requiring senior-level cultivation.

Identify and develop new revenue opportunities, strategic partnerships, and funding models that support GSG Impact's long-term sustainability and income diversification

Proposal Development and Grant Acquisition

Lead the development of high-quality funding proposals, concept notes, and donor engagement materials.

Ensure strategic alignment of all proposals with organisational priorities and donor interests.

Ensure all proposal budgets meet or exceed GSG Impact's cost-recovery targets

Set and ensure implementation of standards for proposal quality, narrative framing, and budget methodology across the fundraising team

Donor Management and Stewardship

Support the Chief of Engagement and Partnerships with relationship management of GSG Impact's most significant donors and strategic prospects

Lead the annual stewardship strategy, ensuring renewal and growth of key funding relationships

Oversee narrative and financial reporting, ensuring high quality, consistency, and timeliness

Functional Leadership

Manage the fundraising team, providing coaching, oversight, performance management, and professional development

Ensure compliance with Fundraising Regulator, GDPR, and relevant UK legislation

In collaboration with colleagues across the organisation monitor and update the information in CRM for fundraising contacts and other relevant information.

Implement strong financial tracking, reporting, and forecasting processes

Foster a culture of fundraising responsibility across GSG Impact teams

Innovation & Growth

Identify new funding opportunities and diversify income streams

Explore digital fundraising and emerging trends

Drive continuous improvement in fundraising performance, effectiveness and operational excellence.

External Representation

The Head of Fundraising plays a key role in relationship management with GSG Impact's most significant funders and prospects. They represent the organization at key sector events and convenings as delegated by the Chief of Engagement and Partnerships.

Qualifications

Demonstrable track record of originating new donor relationships and converting them into six- or seven-figure grants.

Experience in building prospect pipelines from a limited starting base.

Strong understanding of institutional philanthropy, bilateral and multilateral funding, DFIs, and/or impact investing funders.

Proven ability to develop fundable propositions from complex, technical, organisational strategies, including on policy, systems-change, market-building, or ecosystem-development initiatives

Experience working directly with CEOs, Boards, Trustees, or senior principals on donor cultivation.

Strong commercial discipline: pipeline management, probability weighting, forecasting, and cost recovery.

Ability to write or lead the development of high-quality proposals under tight timelines.

Competencies

Alignment with GSG Impact mission and values

Proven fundraising track record in international development, impact investment, philanthropy  or social sector

Strategic thinking and fundraising planning

Senior donor relationship management

Team leadership and coaching

Strong written communication and proposal development

Budget and cost-recovery literacy

Collaborative working style

How to apply

Please send your CV and a covering letter of no more than two pages outlining how your skills and experience meet the essential criteria for this role.

The deadline for applications is 5pm on 22 June 2026.

We are committed to equality and diversity of opportunity and positively encourage applications from people of all backgrounds. All applicants will also be asked to complete a short equality and diversity monitoring form, which is held separately from your application and plays no part in shortlisting decisions.