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Job Title: Philanthropy Officer
Reporting to: Philanthropy Manager
Purpose of the Role
The role of the Philanthropy Officer is to manage the gift administration and stewardship of supporters, lead on the stewardship of regular and individual givers, and support the Philanthropy Manager to grow the Individual Giving income stream for Chance to Shine.
This includes responsibility for the coordination of individual giving campaigns, management of the administration of legacy gifts, and wider regular giving campaigns and appeals.
Key responsibilities
Supporter Care
Supporter Cultivation
Legacy gifts
Compliance and Data Protection
General Support
Skills & Experience
Essential:
Desirable:
London-based contract. Currently, work from the central London office is on average about 2 days per week. The role holder will need to be flexible as and when they are required to attend meetings, events, mostly in London but elsewhere around the country.
Inspiring young people through cricket
We are looking for a confident, organised and relationship-focused fundraiser. You will have strong hands-on experience of managing and growing Patrons, Friends, membership or similar supporter programmes, alongside the energy and creativity needed to shape the next phase of Individual Giving at the Foundling Museum.
The role will suit someone already taking significant responsibility for recruitment, renewals, stewardship and income growth, who is ready to broaden their skills in Individual Giving and wider fundraising. You will strengthen donor pipelines, identifying supporters with the potential to deepen their engagement.
KEY CRITERIA FOR SUCCESS
After 6 months, the successful candidate will have:
KEY RESPONSIBILITIES
a) Patrons and Friends
b) Wider Individual Giving
c) Stewardship, events and supporter experience
d) CRM (Beacon), administration and reporting
e) Wider Development contribution
PERSON SPECIFICATION
a) Experience and knowledge
Essential
Desirable
b) Skills, abilities and attitudes
BENEFITS
Closing date: Monday 10 August, midday
First interview date: wc 17 August
The Foundling Museum is the only cultural institution in the UK to celebrate the lives of care-experienced people, and those who care for them.
The client requests no contact from agencies or media sales.
In addition to the around 40 young people we see every day out our centre, New Horizon provides the only youth-specific street outreach service to young people facing homelessness in London. We use our extensive housing expertise to place young people who are currently or at risk of rough sleeping into accommodation that is appropriate and safe, whilst encouraging them to access the day centre to benefit from the wide range of services we offer. This role will involve regular street outreach shifts (early mornings and late evenings) across London, aswell as supporting young people at the day centre. The role works as part of our wider Rough Sleeping team, developing a best practice approach to supporting young rough sleepers and those who are hidden homeless.
Key details
Contract type and hours: full-time 35 hours a week, fixed-term contract for 12 months.
Starting salary: £32,136.00 (scale £32,136 - £35,778)
Location: New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR
Application deadline:9am, Monday 24 August
How to apply: complete our application form below, submit your CV and write a 2 page cover letter/supporting statement. Please don't include your name or address in your CV or cover letter.
Key objectives:
To contribute to the delivery of the NHYC street outreach service, delivering a holistic service to young people who are street homeless, enabling them to move on to independence.
To build and maintain a network of external partnerships with services supporting those impacted by rough sleeping.
To enable delivery of a trauma-informed service to young people.
To support delivery of NHYC’s rough sleeping prevention strategy and best practice youth-specific outreach services.
Reporting to: Head of Services - Rough Sleeping and Services Manager (Outreach)
Main tasks and responsibilities
Young people services
Providing comprehensive support through 1-1 and small group work with young people sleeping rough. This will include:
Working within the Rough Sleeping team to ensure young people receive a high-quality service from the point of registration to move-on.
Carrying out at least two street-based outreach shifts each week (early morning and late evening required).
Carrying out housing assessments with young people and referring them into appropriate accommodation.
Managing a transitional case load of young people and helping them move forward and access appropriate services.
Working in partnership with the Outreach Team and other external teams, such as commissioned street outreach services, mental health, and substance misuse services.
Providing expert coaching and guidance to young people and monitoring and evaluating their progress.
Continued use of feedback and showing a commitment to a service that is sensitive and responsive to young people’s needs, including:
· Completing registrations, outcomes assessments, risk assessments and action plans with young people.
· Ensuring that all relevant work is recorded on the New Horizon database system and Chain database.
· Ensuring risk management and assessment procedures are followed.
Delivering advocacy and referrals to appropriate services, including making internal referrals
Contributing to the management and development of the team and day centre, including attending daily handovers, ensuring that Health and Safety issues are addressed at all times, attending Reflective Practice and team meetings.
Taking a hands-on approach to working with young people
Participating in the training and supervision of new staff, volunteers, students and locum workers and actively promoting a learning and development environment.
Networking and Liasion
To proactively liaise, communicate and negotiate with internal specialists and external agencies. This will include:
Seeking out and responding to opportunities with external partners who might offer resources, funding, or individual services relevant to young people’s needs e.g, Local Authorities, Social Services, Community Psychiatric Services, DWP, drugs and alcohol support, and other voluntary agencies.
Promoting and representing New Horizon Youth Centre at relevant forums and meetings.
Information management
To produce and maintain accurate and useful information in a range of formats in order to promote effective service delivery and evaluation. This will include:
Producing written reports in a variety of formats to meet the requirements of New Horizon, external service providers and funders, e.g., project reviews and assessment reports.
Inputting and extracting information from client monitoring systems other accounting and database systems. Utilising other relevant software for the production of correspondence and reports.
Being self-servicing in day-to-day administration and following team and NHYC’s administrative procedures.
Reviewing personal and professional development needs
To be proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement. This will include:
Continuously reviewing own working practices in line with feedback and current best practice.
Taking a proactive approach to supervision and attending clinical supervision, weekly team meetings as well as line management supervision every 4-6 weeks.
Reviewing and evaluating own performance to identify strengths and areas for development.
Undertaking development and training opportunities and being responsible for obtaining maximum benefit through review, reflection, and practice.
Other
To contribute positively and constructively to the development of the teams, service and NHYC. This will include:
Covering for other members of the team where necessary.
Following NHYC’s policies, procedures and performance expectations in all functions of the post.
Undertaking as required any other duties compatible with the level and nature of the post and/or reasonably required by the Service Managers, Head of Services or Leadership Team.
The client requests no contact from agencies or media sales.
Are you an analytical thinker and problem solver?
Do you have awareness of information security principles and their importance in protecting organisational information and services?
We’re recruiting for a Business Analyst to join us on an 18-month fixed term contract who will lead, coordinate, and deliver analysis activities across the Information Security and Technology Experience Programme, these include our Identity Governance and Data Centre Migration Projects.
Key deliverables through this contract include:
Working within both Agile and Waterfall delivery methodologies, you’ll play a key role in supporting the delivery of the programme, the processes, and the change management to leverage new capabilities.
Working arrangements
Please note this is an 18-month fixed term contract.
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
About you
With previous experience of working within a Business Analyst role, you’ll have previous experience of working within large organisations, able to implement change, and working with PRINCE2 and Agile SCRUM methodologies.
To be successful in this role you’ll also have the following experience and attributes:
An effective team player, able to support colleagues, suppliers and partners to deliver successful business change, you’ll be a strong problem solver, able to take a methodical and analytical approach.
You’ll also have excellent communication skills, able to articulate ideas clearly and be comfortable engaging with a range of stakeholders and focusing on generating the most value for the BHF.
Belonging at BHF
By embracing diversity and fostering an inclusive environment, we strengthen our ability to achieve our mission of saving and improving lives, ensuring our work reflects and serves the needs of every community across the UK.
To hear from our people, check outBelonging at BHF.
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
Interview process
The interview process may take place in-person orvirtually viaMS Teams.
How to apply
It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
Our recruitment processes are fair, accessible, andinclusive.BHFuse anonymous CV software as part of the application journey.
We support responsible use of AI to help shape your application. By applying for a role at BHF, you confirm that your application is authentic and reflects your own skills and experience, to ensure everyone is assessed fairly.
Should you need any adjustments to the recruitment process, at either application or interview, pleasecontact a member of the Recruitment team.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Young Carers Support Coordinator (Volunteering Lead)
Winchester, Hampshire (Hybrid)
£22,042 per annum (£27,185 FTE)
Part-Time (30 hours per week to include a Wednesday and Thursday)
Our client is a small independent charity that supports young people who take on caring responsibilities for an unwell or disabled family member. They provide programmes of support to empower Young Carers to look after their physical and emotional wellbeing and have experiences they would otherwise miss out on.
They believe that Young Carers are children first and should be free to develop emotionally and take full advantage of opportunities for educational achievement and life success.
As a Young Carers Support Co-ordinator (Volunteering Lead), you will work as part of a small dynamic team to plan and deliver our client’s support programmes for Young Carers. This will include taking responsibility for a specific age group and leading on their programme as well as supporting with other age groups.
This role has three major responsibilities:
Key tasks:
Experience:
Skills:
Training and qualifications:
This is a great opportunity to work for a well-respected charity. Key benefits include:
As part of our client’s commitment to safeguarding, please note that this post is subject to an enhanced Disclosure and Barring Service (DBS) and reference checks.
Drive strategic fundraising growth by unlocking new high-value opportunities, expanding influential networks, and securing transformational partnerships
About Us
We are an independent, global organisation of investigators and campaigners using cutting edge investigative methods. We shine a light on the financial and political systems that enable corporate abuses of power that harm people and planet.
About the role
This is an exciting opportunity to shape the future of Global Witness's fundraising. As our newly created Deputy Director: Strategic Growth & Fundraising Development, you will play a pivotal role in delivering our ambitious fundraising strategy by identifying and securing new sources of high-value income, expanding our reach into priority markets, and strengthening the organisation's long-term financial sustainability.
Working closely with the Director of Fundraising, CEO, Leadership Team and Board, you will lead on developing strategic fundraising opportunities, building influential networks, and ensuring Global Witness is positioned to engage with the right donors, partners and decision-makers.
Combining hands-on fundraising with strategic insight, you will identify emerging opportunities, guide organisational priorities, and help maximise the impact of our fundraising efforts across the UK, Europe and the US.
About you
You are a senior, strategic fundraiser with a proven track record of securing significant income from high-value donors and developing innovative approaches to fundraising growth. Commercially minded and highly proactive, you are skilled at spotting opportunities, building influential relationships and translating strategic insight into tangible fundraising success.
Comfortable working with senior stakeholders, you have experience engaging executives, boards and high-net-worth individuals to unlock opportunities and build lasting partnerships.
You thrive in collaborative environments, balancing strategic thinking with practical delivery, and are motivated by helping mission-driven organisations achieve sustainable growth and long-term impact. Your ability to influence, inspire and connect people will enable Global Witness to diversify its funding and achieve its ambitious goals.
Working for Global Witness
Global Witness has a talented team of people worldwide with offices in London, Washington DC and Brussels.
We aim to be a diverse and inclusive place to work. We value new perspectives, original ideas and different ways of working. We believe that diverse views and experiences improve the way we do our work. We do our best to make our jobs accessible to all regardless of gender, ethnicity, age, disability, sexual orientation or identity.
We offer an excellent benefits package including a competitive salary and 20 days annual leave (excl. Bank Holidays). We also offer healthcare insurance and policies to support you during key life events.
We have formalised our shorter working week where everyone works 30 hours Monday to Thursday, with Friday off with no impact on full time salary. We operate a hybrid working model which requires at least 2 days in the office.
How to apply
Applications should be made online to People Ops and include:
The closing date for applications is Midnight GMT, Sunday 9th August
To help us track your application please use the following in the subject heading of the email: DD: Strategic Growth & Fundraising Development and please use the following file name protocol for your CV and cover letter: ‘First Name_Last Name_CV’, ‘First Name_Last Name_Coverletter’.
Interview process
Preliminary interviews with be held virtually, date to be confirmed.
At Global Witness, we are committed to making our recruitment process accessible to everyone. If you require any adjustments or support during the application or interview stages, please don’t hesitate to get in touch. We want to ensure the process is an inclusive and supportive experience.
Equality and diversity
We would appreciate your participation in completing our Equality and Diversity Monitoring Form.
Global Witness wants to meet the aims and commitments set out in its Diversity, Equity and Inclusion strategy. This includes not discriminating under the Equality Act 2010 and building an accurate picture of the make-up of the workforce and candidates in encouraging equality and diversity.
Our goal is a more sustainable, just and equal planet.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job titleShop Manager – Malvern Department Shop
Hours37.5 hours per week
Salary£28,330 – £30,154 per annum
ContractPermanent
Location 233 Worcester Road, Malvern, WR14 1SY
The role
Lead with purpose. Inspire your community. Change lives.
Are you an experienced retail leader looking for a role where your skills make a genuine difference every day? Join St Richard’s Hospice as our Shop Manager in Malvern and turn your passion for retail into vital support for people with illnesses which cannot be cured across Worcestershire.
This is far more than managing a shop. You’ll lead a thriving retail team, inspire volunteers, create an exceptional shopping experience, and maximise income that directly funds outstanding hospice care for patients and their loved ones.
As Shop Manager, you’ll have the opportunity to:
Every item sold helps make compassionate hospice care possible—and you’ll be at the heart of making that happen.
About you
You’ll be someone who thrives in a fast-paced retail environment and enjoys bringing out the best in others.
We’re looking for someone who has:
Retail experience is essential for the role.
Charity retail experience is desirable for the role.
What we offer
We offer a competitive salary and a wide range of benefits including;
Find out more
If you’re an enthusiastic retail professional with a passion for people, leadership and community, we’d love to hear from you.
Join us and help transform donations into compassionate care for local families when they need it most.
Interview date Flexible
Job Reference 4073
Download Job Description
We reserve the right to close this vacancy early if we receive sufficient applications for the role, therefore if you are interested, please submit your application as early as possible
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Finchley Progressive Synagogue (FPS) is a community-based charity with income of c. £400k–£500k per year. We are supported by a small staff team and a large volunteer base.
We are seeking an experienced finance professional to undertake a short-term review of our finance processes and controls and to implement improvements where appropriate. The successful candidate will work closely with our administrator, providing support to the Treasurer in ensuring that our financial arrangements are robust, proportionate, well documented and aligned with the needs of the charity.
The Role
This is a short-term project role (approx. 2–3 months) with potential for a small ongoing involvement to maintain and run the processes put in place.
The focus is on practical implementation and knowledge transfer, ensuring that improvements are embedded and sustainable
Key Responsibilities
About You
We are looking for someone who:
Charity experience, including restricted funds accounting, is helpful but not essential.
Time Commitment
Equality
We welcome applications from candidates of all backgrounds and are committed to creating an inclusive workplace where everyone can succeed. We encourage applications from groups that are currently under-represented and will make reasonable adjustments throughout the recruitment process where required.
Safeguarding
FPS is committed to safeguarding the welfare of all individuals. We expect all who work or volunteer with us to share this commitment and to follow our safeguarding practices at all times. Any offer of employment will be subject to satisfactory references and proof of identity.
IR35
This role is open to independent contractors via a Personal Service Company (PSC). As FPS qualifies for the Small Company Exemption under the Off-Payroll Working Rules, the responsibility for the IR35 status determination rests entirely with the contractor.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Independent Domestic Violence Advisor (IDVA) for Brazilian communities
Part Time | 18.75 hours per week
Salary: £27,500 to £30,000 per annum including London Weighting (pro rata)
Location: London, with outreach and remote support as required
Aymara London CIC is seeking a passionate and committed Independent Domestic Violence Advisor (IDVA) to join our growing specialist domestic abuse team.
As a lived experience led organisation, we provide culturally competent, trauma informed and survivor centred support to women from migrant and racially minoritised communities affected by violence against women and girls. As part of the Safe Horizons London Partnership, funded by MOPAC and led by Victim Support, we deliver specialist advocacy and support for women from Latin American communities across London.
This is an exciting opportunity to play a key role in supporting survivors of domestic abuse to improve their safety, wellbeing and access to justice.
About the role
You will provide high quality advocacy, risk management and practical support to women experiencing domestic abuse. You will work closely with survivors to develop safety plans, navigate complex systems and access housing, legal, health and other specialist services.
You will represent survivors within multi agency settings including MARAC, build strong partnerships with statutory and voluntary sector organisations and contribute to community engagement and prevention activities.
About you
We are looking for someone with:
• Experience supporting victims and survivors of domestic abuse or other forms of violence against women and girls
• Experience of risk assessment, safety planning and case management
• Strong advocacy and partnership working skills
• An understanding of trauma informed practice and safeguarding
• A commitment to survivor empowerment, equality and culturally competent practice
• Fluent spoken and written English and Portuguese
For reasons of representation, trust and cultural competence, applicants must be women from a Brazilian background. This requirement is applied in accordance with Schedule 9, Part 1 of the Equality Act 2010.
Why join Aymara?
You will be joining a values driven organisation with strong community roots and a commitment to improving outcomes for migrant women. We offer a supportive working environment, regular supervision, opportunities for professional development and the chance to make a meaningful difference in the lives of survivors.
To apply, please send your CV and a cover letter outlining your suitability for the role.
Closing date: 31 July 2026, 5:00pm
Please see the attached Job Description and Person Specification for full details.
The client requests no contact from agencies or media sales.
Natural History Museum
Financial Controller
Salary: £65,000
Contract: Permanent, Full-time (36 hours per week)
Hybrid working: 3 days per week in the office, South Kensington
The Natural History Museum is one of the world's most iconic visitor attractions and a globally respected scientific research centre. Home to over 80 million objects and welcoming more than five million visitors annually, we are uniquely placed to inspire people to care about the natural world and tackle some of the most pressing challenges facing our planet.
As we continue to deliver our ambitious strategic priorities, we are seeking an experienced and forward-thinking Financial Controller to play a pivotal leadership role within our Finance team.
This is an outstanding opportunity for a qualified finance professional to lead core financial operations, reporting and systems functions while helping shape the Museum's financial strategy and supporting transformational change across the organisation.
About the Role
Reporting to the Head of Finance, the Financial Controller will lead three teams, totalling 12 members of staff, across Financial Accounts, Financial Operations and Finance Systems.
You will be responsible for ensuring the integrity, compliance and effectiveness of the Museum's financial reporting processes, maintaining strong financial controls and delivering excellent finance services across the organisation.
Key Responsibilities
As a key member of the Finance leadership team, you will:
About You
We are looking for an experienced and commercially minded finance leader who combines strong technical expertise with excellent stakeholder management and people leadership skills.
You will bring:
Why Join the Natural History Museum?
Apply Now
The Natural History Museum is partnering exclusively with Allen Lane and Iain Slinn on the recruitment of this exciting opportunity. For a confidential discussion and further information, please contact Iain directly.
Using the power of science and 80 million specimens to create a future where people and planet thrive.

Operations Manager
Organisation: Religions for Peace United Kingdom (RfPUK)
Salary: £38,000 – £42,000
Hours: Full-time (40 hours per week). Core working hours are 9:00 am – 5:00 pm, Monday to Friday. Home-based employees are expected to be available and responsive during these hours.
Contract: Fixed-term (12 months)
Location: Home-based / hybrid (occasional travel)
Reporting to: Chair of the Board of Trustees
About the role
We are seeking an experienced Operations Manager to take operational and administrative responsibility for a small, ambitious charity. You will run governance, compliance, contract management, finance liaison, data protection, safeguarding, HR, grant administration, and media and digital maintenance. You will work directly with the Chair.
This is a KEY gatekeeper role for someone who can steady the executive arm in response to the Board's strategic direction, concentrating on rigorous enforcement and maintenance.
Key responsibilities
Board administration (agendas, minutes, documents, filings, trustee records)
Contract and grant administration (drafting, tracking, compliance)
Finance liaison (working with finance service provider, accountant, treasurer)
Compliance (GDPR, safeguarding, risk register, Charity Commission filings and all charity related issues)
HR and resource management
Website and social media coordination
Essential criteria
4+ years in a leadership or senior operations role within a charity or not-for-profit
Experience as a board secretary or company secretary
Experience drafting contracts and managing compliance protocol
Knowledge of CIO governance and Charity Commission requirements
Diciplined and methodical apporach towards established processes
Excellent attention to detail and written English
Desirable but not essential
Experience in the interfaith or multi-religious sector
CGI qualification (or working towards)
Infrastructure Requirements (BYOD)
RfPUK operates a Bring Your Own Device (BYOD) framework where paid staff provide their own personal computer hardware to access our systems. All work is web-based via Google Workspace for Charities and does not require high-specification hardware. The charity provides all system user licenses and funds required antivirus software for work devices, but does not provide or fund personal hardware or domestic utility bills.
What we offer
Real ownership of a charity's operations
Direct reporting to the Chair – simple management structure
Salary £38,000–£42,000
25 days annual leave plus public holidays
Our workplace pension scheme is in line with statutory requirements, with employer contributions (3%).
Home-based working with a structured core hours framework (9:00 am – 5:00 pm, Monday to Friday)
How to apply
Please send your CV and a cover letter (maximum two pages)
Closing date: 20 August 2026
Interview Date: 24 August 2026
Only shortlisted candidates will be contacted.
Safeguarding statement: RfPUK is committed to safeguarding.
Equal opportunities: RfPUK is an equal opportunities employer.
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[End of Advert]
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Employment Coordinator – London
Role Details
Job title: Employment Coordinator
Reports to: Client Services Manager - London
Location: London – hybrid working (2 days/week based in our dog friendly London office, with additional 1-2 days a week based in delivery locations in Croydon)
Salary: London- £29000 (Salary band:£29,000 - £32,000)
Hours: 37.5 hours per week
Contract: Fixed term contract to end of June 2027
Background
Breaking Barriers is a national charity dedicated to helping refugees and asylum seekers build new lives through employment. We work with individuals facing complex barriers to the labour market, providing tailored employment support and partnering with statutory, voluntary, and community organisations across the UK.
This role has been created to support the delivery of multiple employment projects in London. The postholder will work directly with asylum seekers and refugees across a range of community settings, including asylum contingency accommodation, and in Breaking Barriers offices, helping them access employment & integration support and connect with our services.
Overall Purpose
The Employment Coordinator will support the delivery of a Breaking Barriers employment projects in London by conducting outreach across community locations, co-delivering employability workshops, enrolling eligible participants into the programmes, providing information and guidance to the programme participants, and contributing to monitoring and reporting requirements.
In summary, this role will be responsible for:
· Conducting targeted outreach in community locations, including asylum contingency accommodation, to raise awareness of the service and engage potential participants.
· Enrolling participants into the employment project, ensuring accurate initial assessments and data capture.
· Co-delivering in-person and remote employability workshops and group sessions at both Breaking Barriers and partner venues
· Providing 1:1 information, advice, and guidance to the programme participants.
· Supporting monitoring and reporting activities to track client engagement and outcomes.
Key Responsibilities
We are a fast-paced charity that prides itself on its flexibility and responsiveness, so your responsibilities may change, develop, and grow in line with the needs of our services.
Outreach & Engagement
· Conduct regular outreach visits to community locations across London, including asylum contingency accommodation, libraries, community centres, and partner venues.
· Build and maintain positive relationships with accommodation providers, community organisations, and referral partners to promote the service and identify potential participants.
· Provide clear, accessible information about the programme to individuals from diverse backgrounds and with varying levels of English.
· Represent Breaking Barriers professionally at outreach events and partner-led activities.
Client Onboarding
· Triage: apply agreed triage processes to understand each participant’s circumstances, employment goals, barriers, support needs and readiness for different types of support.
· Programme allocation: make informed recommendations about the most appropriate support pathway, taking account of participant profile, eligibility criteria and available programme options.
· Enrolment: complete participant enrolment accurately and efficiently, ensuring all required documentation, consent and data are captured in line with project requirements.
· Communication and handover: explain onboarding outcomes clearly to participants and provide warm handovers to caseworkers, Client Services Managers or other colleagues for ongoing support.
· Records and escalation: maintain clear CRM records of triage, allocation and enrolment decisions, escalating complex cases to a line manager where required.
Workshops & Group sessions Co-Delivery
· Co-deliver in-person employability workshops at partner venues, leading the employment support strand of the sessions.
· Coordinate and deliver remote group sessions and job clubs.
· Design and adapt workshop content to meet the needs of participants, including those with low levels of English and limited prior work experience in the UK.
· Work collaboratively with partner organisations to ensure workshops are well-coordinated, participant-centred, and delivered to a high standard.
· Gather and respond to participant feedback to continuously improve the quality and relevance of group sessions.
Monitoring and Reporting
· Maintain accurate and up-to-date records of outreach activities, workshop delivery, and participant enrolments in the CRM system.
· Support monthly and quarterly reporting by providing timely data and qualitative evidence of participant engagement and progress.
· Contribute case studies and participant stories to evidence impact for funders and internal reports.
· Adhere to data collection and monitoring processes to ensure quality and consistency across the project.
Safeguarding
· Identify and escalate safeguarding concerns appropriately, following Breaking Barriers’ policies and procedures.
· Act as a first point of contact for safeguarding concerns arising during outreach visits and workshop delivery, recording and notifying management as required.
Person Specification
Essential
· Experience providing support, advice, or guidance to individuals facing multiple barriers.
· Experience working with refugees, asylum seekers, or other marginalised communities facing complex and multiple barriers.
· Understanding of the refugee and asylum seeker experience and the systemic challenges they face in accessing employment.
· Confidence in conducting outreach in community settings and engaging individuals from diverse backgrounds.
· Experience co-delivering or facilitating group sessions or workshops, including adapting content and approach to different needs.
· Excellent interpersonal and communication skills, with the ability to work sensitively and effectively with people with varying levels of English.
· Strong organisational skills and the ability to manage a varied workload independently on a part-time basis.
· Experience using a CRM or case management system to maintain accurate client records.
· Knowledge of safeguarding principles and experience handling safeguarding concerns appropriately.
· Knowledge of the London employment, education, and training landscape.
· Willingness and ability to travel to community locations across London.
Desirable
· Experience working in or alongside asylum contingency accommodation or similar residential settings.
· Experience supporting monitoring, data collection, or reporting for funded projects or services.
· A second language relevant to the communities served (e.g. Arabic, Farsi, Pashto, Tigrinya).
· Lived experience of seeking sanctuary or forced migration to the UK.
Additional Information
· This role will require travel to community locations and partner venues across London.
· Some flexibility around working hours may be required to support outreach or workshop delivery (TOIL provided).
· This role is subject to an DBS check.
Our Commitment to Diversity and Inclusion
Breaking Barriers is committed to promoting diversity and inclusion regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion, or belief.
We aim for our workforce to be truly representative of all sections of society and our clients. We celebrate diversity within our workforce and are committed to creating a working environment free of bullying, harassment, victimisation, and unlawful discrimination, promoting dignity and respect for all, and where individual differences and the contributions of all staff are recognised and valued.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
As a member of the Disability Confident Scheme, we are committed to offering an accessible recruitment process and guarantee an interview to all disabled applicants who meet the minimum criteria for the role.
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
The client requests no contact from agencies or media sales.
Hotel School is an award-winning charity that believes everyone deserves the opportunity to build a career they can be proud of. Through our expert-led hospitality programme and personalised support, we help people facing homelessness and multiple disadvantages gain the skills, confidence and opportunities to secure, sustain and progress in employment.
We're looking for an experienced, compassionate and motivated Employment & Progression Manager to lead our Employment & Progression service. This is an exciting opportunity to shape a service that supports graduates beyond training, helping them overcome barriers, thrive in work and achieve their long-term career goals.
You'll lead a team of Employment & Progression Coaches, oversee safeguarding and graduate support, build strong employer partnerships and use data and insight to continuously improve our service. You'll work closely with our Charity Director to develop new ideas, strengthen employer engagement and ensure every graduate receives high-quality, person-centred support.
This role would suit someone with experience in employability, employment support or career progression who enjoys leading people, building partnerships and making a tangible difference. You'll be values-driven, collaborative and committed to helping people realise their potential.
At Hotel School, you'll join a small, supportive and ambitious team where your ideas are valued and your work has a direct impact. We offer 34 days' annual leave plus Christmas closure, clinical supervision, ongoing professional development, an Employee Assistance Programme and the opportunity to help shape the future of an award-winning charity.
If you're excited by the opportunity to lead a talented team and help people facing homelessness and multiple disadvantages build sustainable careers in hospitality, we'd love to hear from you.
How to apply
Please submit:
Full details of the role, the application questions and our recruitment process can be found in the Employment & Progression Manager Role Pack attached to this advert.
We welcome applications from people with diverse backgrounds and lived experiences. If you require any adjustments during the recruitment process, please let us know and we'll be happy to support you.
This is a 2-year funded post with specific responsibility to improve and increase our support to those over 65 who are experiencing financial hardship
In the brand-new role of team leader, you will take on the responsibility ofproviding structured line management to our existing advice service. Supporting our four skilled and experienced part-time advice workers, while also expanding the service.
You will coordinate and deliver advice and information to new and existing groups including our own Older People’s Lunch Clubs.
Establish new satellite provision, delivering finance workshops, and drop-in services, and providing additional delivery capacity.
Ensure our Advice and Information team keep up to date with changes to legislation and support mechanisms so that they are empowered to support people in a holistic way. This will include signposting service users to the most appropriate support both internally, to other parts of our service, and to other external support.
You will lead on our efforts to gain the Advice Quality Standard (AQS) to ensure our service is of the highest professional standard.
You will represent ICCM on relevant panels and network groups across Greater Manchester. This ensures our service is connected to the wider support landscape and integrated with city and region-wide initiatives.
You will be expected to take on a limited caseload of one-to-one appointments providing advice and information to people.
Between drop-in, group sessions and one-to-one case load it is expected that you will work based on approximately 2 days per week being direct delivery. This is once the role has been fully established.
The Team Leader will focus on:
· Increasing organisational capacity, extending our reach and reducing waiting times.
· Coordinating and developing the team, ensuring the service continues to respond to changes in the welfare system, and that updates are communicated effectively across the team and to the people we support.
· Developing the AQS framework to improve and ensure the quality of work.
· Increase capacity to develop links with other stakeholders and VCFSE, building on existing connections and forging new links with other agencies and referral pathways.
· Ensuring our casework, feedback and monitoring (including our CRM system) is accurate and up to date, so we can best show the impact of our work.
· Supporting our Irish Traveller work to ensure all residents can access our services.
· Contribute to the delivery of culturally specific training to professionals within health and social care across Manchester.
Key Responsibilities:
· Day-to-day supervision and coordination of the Advice and Information Team, under the direction of the Advice and Advocacy Manager
· Provide regular individual supervision to each team member
· Develop culturally specific approaches to supporting older people across Manchester who are experiencing financial hardship. Including extending our reach to new people/areas and ensuring information is available, accessible, and in an appropriate format.
· Lead on attaining the Advice Quality Mark.
· Develop our service knowledge to take account of changes to the benefit system, council tax and energy prices.
· Provide oversight of the referral and booking system and the Case Management System to ensure all client activity is recorded. Working with the Administrator and other staff to ensure the smooth delivery of services.
· Review and enhance the outcomes monitoring system for the service. Ensuring good data collection and reporting internally and for funders.
· Recognise and respond appropriately to safeguarding concerns and make referrals where necessary in line with ICCM’s policies and procedures.
· Manage a restricted caseload
· Maintain accurate and timely case records and ensure follow-up actions are completed.
Organisational Responsibilities
It is the nature of the work at ICCM that tasks and responsibilities are in many circumstances unpredictable and varied. All staff are therefore expected to work in a flexible way, when the occasion arises, when tasks not specifically covered in their job have to be undertaken.