Fundraising and development officer jobs

Communications Assistant, Research 

The Communications team is responsible for informing, inspiring and engaging the public by showcasing Alzheimer’s Research UK’s work, impact and mission across all channels. We lead the charity’s media and strategic communications activity—ensuring consistent, accurate and compelling storytelling that supports research, fundraising and organisational priorities. 

The Communications Assistant, Research provides operational, administrative and content support to the Research Communications function. The role helps produce accessible, accurate research materials and supports digital, social and internal research communications.

*This role will be known internally as Communications Executive, Research

 Key Responsibilities:

 Delivery & Production

· Support development of presentations, lay summaries, speaker briefings and research‑focused materials.

· Upload and maintain research content on ARUK‑managed websites including blogs, research updates and news stories.

· Assist in creating multimedia science content (graphics, videos, simple infographics).

· Provide copywriting and proofreading support for research communications outputs.

 Research & Information Support

· Assist Research Communications Officers with delivery of communications around research activities, updates and programme milestones.

· Gather information from researchers and partners to help shape accurate and engaging research narratives.

· Support maintenance of research communications tools and trackers including content libraries and messaging documents.

 Cross‑Team Support & Collaboration

· Help prepare updates for research‑facing social channels and digital content as directed.

· Work with Content, Policy, Press and Digital colleagues to support aligned research messaging.

 Administration, Planning & Coordination

· Provide administrative and coordination support to ensure smooth delivery of research communications work.

 Quality, Accuracy & Compliance

· Ensure accurate, accessible and high‑quality research content across channels.

· Champion equity, diversity and inclusion in research storytelling.

Knowledge, skills and experience needed:

· Confidence using computers and core software (Word, Excel, Outlook).

· Administrative experience or relevant transferable skills.

· Experience building and managing relationships within and outside an organisation.

· Strong written and verbal communication skills.

· Ability to prioritise and manage multiple tasks.

· Excellent planning, organisation and attention to detail.

· Team‑oriented with ability to use initiative.

· Friendly and professional; willing to work flexibly when required.

· Experience in customer or client-facing positions.

Additional Information:

Ways of working:

As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £24,000 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 8th July 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

Frimley Health Charity is ready for its next chapter. Join us to build visibility, unlock opportunity and create lasting impact across one of the UK's largest NHS Trusts.

Location: Frimley, Surrey (with travel across sites, including community sites), minimum 3 days on site
Applications close: 9 a.m. Wednesday 15th July 2026

Who we are

Frimley Health Charity is part of Frimley Health NHS Foundation Trust, working in collaboration to enhance care, improve patient and staff experiences and support innovation across our hospitals and local communities.

While core services are funded through the NHS, the charity enables us to go further, funding projects, equipment, wellbeing initiatives and improvements that make a tangible difference to patients, families and staff.

We are now entering an exciting new chapter, with significant untapped potential. With a refreshed strategy and clear ambition for the future, we are now looking for a leader who can help us realise it. This is a rare opportunity to shape what comes next, building visibility, engagement and sustainable growth while making a lasting difference to patients, staff and communities.

About the role

As Director of Charity, you will lead the next phase of the charity's development. Working closely with the Trust's senior leadership teams, Board members and staff, you will provide strategic and operational leadership across fundraising, governance, charitable expenditure, partnerships and supporter engagement.

This is not simply a fundraising role. Success will depend on your ability to build relationships, raise the charity's profile, strengthen ways of working and create momentum across the organisation.

Leading a small and high-performing team, you will balance strategic leadership with hands-on delivery. You will be comfortable rolling up your sleeves to develop new processes, drive projects forward and support day-to-day operations, ensuring the charity is well run, highly visible and positioned for sustainable growth.

You will help shape future opportunities, develop new partnerships and ensure charitable funds are invested where they can make the greatest impact. This is a role for someone who enjoys building, influencing and making things happen. 

What we are looking for

We are looking for an experienced and values-led leader who combines strategic thinking with practical delivery. You will bring experience of leading people, developing income, partnerships or services, and working confidently with a wide range of stakeholders. You will be comfortable operating in a complex environment and able to balance long-term ambition with day-to-day delivery.

You will be an excellent relationship builder, capable of engaging clinicians, staff, volunteers, donors, trustees and community partners. Commercial awareness, sound judgement and the ability to identify opportunities for growth will be important.

Most importantly, you will combine confidence with humility. You will be collaborative, emotionally intelligent and able to bring people with you while creating positive change.

Experience within healthcare or NHS charities would be beneficial, but we are equally interested in hearing from candidates who can demonstrate the leadership, relationship-building and organisational development skills needed to succeed in this unique role.

Please click on the link to be redirected to the Peridot Partners website, where you will find further information and details of how to apply.

 Applications for this role close at 9 a.m. Wednesday 15th July 2026.

Job Title:  Digital Content Officer

Location: Hybrid (with 1 day per week in the London Office)

Hours: 35 hours per week

Type of Employment:  Permanent              

Salary: £30,119 per annum (hybrid)

What we do:  We help young people through cancer

How we work:  We’re Determined, United, Spirited and Kind

What we’re looking for:

• Someone who understands what it means to work alongside young people going through cancer (including those who share their stories) and will bring the care and empathy required

• A strong writer and digital content creator, across website, email and social media — especially YouTube. You’ll have delivered content campaigns, know your way around SEO and Google Analytics, and be curious about where content is heading (GEO knowledge is a bonus)

• Someone who can land a message for different audiences without losing our brand voice

• A collaborative mindset and strong communication skills from someone who is equally happy working independently or in a team

How to apply:

You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role.

Key dates:

Applications by 3rd July 2026, First stage interviews on week commencing 20th July 2026 online and second stage interview on week commencing  27th July 2026 online.

Please note that we may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. 

What we offer:

• Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly reset days to step away from day to day work and refocus.
• Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off.
• Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
• Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
• Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
• Health Cashback Plan: access a health cashback plan to cover medical expenses.
• Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
• Discount scheme: access exclusive savings at various high street retailers and gyms.
• Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.

Our commitment to inclusion and accessibility: 

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us.

Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.
Should you require any assistance or adjustments to support your interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team and we will do our best to accommodate your request. 

We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description and shortlisting questions.

To opt into this scheme, please enter ‘yes’ in the appropriate question on the application form.

Please note that in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions. 

We are unable to offer individual feedback at the shortlisting stage. 

Privacy and Safeguarding: 

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).  

For information on how we collect, store and process personal data please contact the HR Team.

Join the UK’s only charity dedicated to supporting children and young people who have a parent with a mental illness.

We’re looking for an organised, proactive and detail-oriented Administration & Business Support Officer to help keep our growing charity running smoothly.

Working closely with the Director of Operations, you’ll provide essential support across administration, finance, HR, governance and organisational systems. From coordinating recruitment and processing invoices to supporting Board meetings and maintaining key records, you’ll play a vital role in enabling our team to deliver life-changing support to children and families across the UK.

This is a varied role suited to someone who enjoys bringing order to busy environments, takes pride in producing high-quality work and enjoys helping colleagues succeed. As a small charity, we value flexibility, collaboration and a willingness to get involved wherever support is needed.

The role is home-based, with occasional travel to meetings in or around York and other locations across the UK.

Please download the application pack for full details about the role, responsibilities, person specification and application process.

Lead a space that changes young people’s lives

We’re looking for a bold, strategic and hands-on leader to take ownership of our Middlesbrough Hub — a vital community space supporting young people facing real barriers to opportunity.

As Hub Manager, you won’t just run a service. You’ll shape a high-impact environment, design programmes that change lives, and build partnerships that open doors for young people who need it most.

What you’ll do

As Hub Manager, you will:

• Lead and develop the hub as a high-impact community asset, responding directly to local needs of young people.
• Design and deliver programmes that support young people’s physical, emotional and social development, using youth voice to shape provision.
• Build strong local partnerships with organisations, funders and community stakeholders
• Drive impact and sustainability, using data, insight and storytelling to evidence change and secure future financial support
• Lead and inspire a team, creating a positive, accountable and high-performing culture
• Oversee operations, including budget management, facilities, safeguarding and compliance

You will play a critical role in ensuring the hub not only delivers for young people today — but is built to sustain and grow its impact over time.

Who we’re looking for

You’ll bring:

• Strong experience leading youth, community or place-based programmes
• The ability to turn strategy into reality
• A track record of building partnerships and influencing stakeholders
• Confidence in leading teams, driving confidence and performance
• A clear commitment to safeguarding, inclusion and young people’s outcomes

Most of all, you’ll be someone who sees potential — in people, in places, and in what’s possible

Why join us?

At the KFC Youth Foundation, we believe every young person deserves the opportunity to thrive. This role offers the chance to:

• Lead a high-profile, purpose-driven community hub
• Shape innovative programmes that respond to real need
• Work as part of a mission-led organisation with national reach and growing impact
• Be part of a team committed to creating lasting change for young people

Benefits

• 28 days’ holiday + bank holidays
• Up to 9% employer pension contribution
• Flexible and hybrid working
• Private medical cover
• Employee Assistance Programme
• Ongoing training and development

Apply now

If you’re ready to lead a hub that makes a real difference — and help shape the future for young people in Middlesbrough — we’d love to hear from you. 

Interviews

This is a two stage interview process.

For Stage 1, this will focus on your experience, leadership style and approach to delivering impact.

You can expect:

• A structured interview with key stakeholders
• Questions exploring your experience in programme design, partnerships, leadership and safeguarding
• An opportunity to talk through how you would approach leading and developing the Hub
• Space for you to ask questions about the role and organisation

Please ensure you can be available for first round interviews online w/c 6th July

For Stage 2, This stage is designed to reflect the reality of the role and how you operate in a live environment.

You will be asked to:

• Deliver a short practical session or activity with young people, demonstrating your ability to engage, communicate and create a safe, inclusive environment
• Complete a scenario-based exercise or presentation linked to hub leadership, programme design or local impact
• Take part in a follow-up discussion with the panel, reflecting on your approach and decisions

This stage allows us to see how you balance strategic thinking with hands-on delivery, and how you connect with young people — a critical part of the role.

Second stage interviews will be held 4-6pm on either Monday 14thJuly, Tuesday 15th July, Friday 17th July in person and you must be available for one of these dates.

The Head of Programming & Creative Producing is a new senior role, working with the Chief Executive to shape and deliver the artistic output of the Philharmonia.

The postholder works hand-in-hand with the Head of Artistic Planning, and members of the Executive team to programme and artistically shape traditional concert programmes at various scales and in various contexts, as well as learning and digital projects and pre- or post-concert activities. The postholder also leads on the development and producing of new performance formats for own-promoted concerts.

A first-rate creative thinker, you will be passionate about working with conductors, artists and agents to create world-class concert programmes, residencies and series, and will be able to draw on your deep knowledge and understanding of orchestral repertoire, artists, and the wider cultural context, as well as an established network of industry relationships to turn your ideas into reality.

Your artistic interests, however, will range beyond the traditional core, and you will be driven by a personal mission to engage different and new audiences with orchestral music, whether that is through music for films or games, cross-artform and cross-genre collaborations, pre-performance debates, schools performances, VR installations, or different performance formats. You will take a producing approach to new performance formats, keenly appreciative of the importance of staging, narrative and flow for contemporary audiences. 

You know the importance of equality and diversity on stage in building a future for classical music, and are an active champion of creative projects which demonstrate this. Discovering new artists and musical voices will be second nature to you, just as you will be sensitive to the needs of established artists and composers in shaping a project. While your focus is on the quality of the artistic output, you will maintain in-the-round awareness of the complex jigsaw of sometimes competing priorities and restrictions into which any project has to be delivered, including box office and audience development targets.

An important member of the HODs Team with a close relationship to the Philharmonia Orchestra Artistic Committee, this role suits a collaborative and inclusive emerging leader who acts with integrity, and who can manage complex systems and personalities in line with the Philharmonia’s mission to create the orchestral experience of the future.

Key Responsibilities

Strategic Planning

• Research and identify future featured artists, composers and guest conductors proactively

• Research and develop ideas and concepts for season themes and series

• Create mainstage programmes in line with the artistic strategy of the Philharmonia Orchestra in close consultation with the Chief Executive and conductors

Leadership and Management

• Lead on chamber music programming, including liaison with players over proposals

• Lead on the development of wrap-around activity on concert days

• Lead on opportunities for commissioning and co-commissioning of new works, negotiating commission fees and contracts. Liaison with publishers.

• Lead on programming Philharmonia Residency venues, taking both box office and logistical considerations into account

• Lead on Philharmonia Records, developing and overseeing the recordings strategy and identifying and planning recording projects for own-label release

• Initiate and develop non-standard orchestral projects for own promotions, such as film or games music formats, formats using visuals, cross-artform or cross-genre collaborations, and performances in non-traditional venues

• Artistically and operationally produce all non-standard orchestral projects, including shaping narrative, stage presentation, and close working with the venue technical staff, supported by relevant project managers

Key tasks

• Develop repertoire ideas and ensure timely registration on clash-diary, with support from Co-ordinator 

• Collaborate with Director of Tours and Project Development and partners to develop programmes for foreign touring and commercial projects, while considering market and budget limitations

• Collaborate with the Learning and Engagement Department on programming for education and learning performance formats, including Artist in Residence Programme and Orchestra Unwrapped, leading as required

• Collaborate with the Development Department on funding approaches to support programming, and work with them on programming fundraising performances and events

• Collaborate with Head of Digital Product and Experience on repertoire and project development for PO Virtual Orchestra

• Join the Artistic Committee discussions re future plans as required

• Listen to recordings to assess suitability for release, and discussing in-house recordings with Artistic Committee.

Other

• Work as part of the HODs team on developing future business plan and strategies built around the Orchestra’s mission, vision and values 

• Be in regular contact with Marketing colleagues to help shape season narrative and proof-read key documents.

• Act as artistic liaison with external promoters and project partners as required

• Attend rehearsals and performances at Southbank Centre and at venues out of London and overseas as required, in order to meet artists and monitor artistic performance and quality

Skills and Qualifications

• Excellent track record of working in artistic planning or artist management (min 5-7 years)

• First-class knowledge of orchestral repertoire and artists, as well as the work of the Philharmonia Orchestra

• Demonstrable creative programming experience at an advanced level

• Demonstrable entrepreneurial mindset with a successful history of creating new projects

• Current experience of development of UK and international markets for orchestras

• First class communications, influencing, and negotiation skills – and the ability to make the case effectively and enthusiastically

• A collaborative team player able to develop excellent working relationships across the organisation 

• Flexible and positive attitude, as well as the ability to think laterally and creatively to overcome obstacles 

• High level of professionalism, self-motivation and organisation, and an ability to manage complex issues effectively. 

• Ability to regularly work out of hours and travel, as required. 

• Diplomatic and capable of being an excellent ambassador for the Philharmonia Orchestra 

Northern Dog Volunteer Recruitment Officer

Location: Home based, supporting northern region’s (Including Scotland, Northern England and parts of the Midlands, with travel outside these areas occasionally)

Salary Band:  £26,000 to £27,000 FTE (pro rata for part-time hours)

Job Type: Part-time (3 to 4 days per week), with flexibility required for regular evening / overnight stays and weekend work

Reports To: Head of Dog Supply & Canine Support Services

Medical Detection Dogs trains dogs to save lives.

We train specialist dogs to detect the odour of human disease, providing life-saving alert assistance dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease.

We have an exciting new opportunity to join this small but fast-growing charity that is a world leader in its specialist, innovative field.

We are looking for someone with the skills, experience and passion to join our Canine Services Department, and to be responsible for the recruitment, training and development of dog supply volunteers.

Responsibilities of the Role:

Recruitment of Volunteers (puppy socialisers, holiday cover, and fosterers)

• To liaise with volunteering team regarding current recruitment areas and support on the ground recruitment activities in the relevant regions, involving volunteers and dogs where appropriate
• To manage the process of dog volunteer recruitment
• To oversee that necessary checks have been completed to assess prospective new dog volunteers, including home, workplace, pet dog and children assessments, when required
• Inform stakeholders when a dog volunteer is signed off and ready to have an MDD living with them
• Achieve monthly targets as set by the Head of Dog Supply and Canine Services

Training of Volunteers:

• Deliver effective training by organising dog handling classes before volunteers receive their Medical Detection Dog
• Oversee the online training pathway for all dog volunteers
• Ensure all dog volunteers have received and read the training manual, addressing any questions they may have
• Be the first point of contact for all dog volunteers during the application and training process
• Link volunteers with appropriate buddies prior to placement of a puppy/dog

Other:

• To manage the Puppy Socialisers Facebook page, delivering key training messages via this platform.
• Update the Harlequin CRM and Assemble database promptly to maintain accurate and up to date records of all dog volunteers, e.g. what training they have received etc.
• Support the Dog Training and Partnership Instructor in matching and allocating dog volunteers with MDD puppies
• Support the charity’s fundraising, communications and volunteering teams as required, specifically in relation to your area
• Share best practice with colleagues across the charity
• Other tasks or ad hoc duties agreed with your line manager to ensure the successful running of the charity

Person Specification

Essential

• Experience in planning and coordinating volunteer recruitment events and recruiting volunteers
• Previous experience delivering training sessions
• Strong ability to communicate clearly and confidently with a range of audiences
• Confidence in using social media to promote volunteer recruitment
• Basic knowledge of GDPR
• Ability to deliver volunteer training, including assessing individual learning styles and adapting approaches while following structured programmes
• Strong teaching and instructional skills
• Ability to plan, prioritise and organise workload effectively for self and others
• Ability to communicate effectively and appropriately with a wide range of stakeholders, including clients and their families, volunteers, professional partners, members of the public, media, managers and colleagues
• High level of IT literacy and report writing skills, including Microsoft Office (Outlook, Word, Excel, PowerPoint)

Desirable

• Understanding of training assistance dogs
• Minimum 1-2 years’ experience in dog training
• Basic understanding of practical dog training theories
• Knowledge of laws related to dogs
• Understanding of dog and human psychology
• Awareness of health and safety implications in dog and volunteer handling
• Understanding of ADUK and ADI regulations

Finally, the successful candidate will also be expected to:

• Hold a full UK Driving Licence
• Provide proof of identity and eligibility to work in the UK
• Undertake a Disclosure and Barring Service (DBS) check
• Work some evenings and weekends with the possibility of spending nights away

To Apply

If you feel you are a suitable candidate and would like to work for Medical Detection Dogs, please do not hesitate to apply.

We are a welcoming, diverse and inclusive charity. Medical Detection Dogs thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion.

Head of Health and Quality

We are seeking an experienced leader to shape and influence high-quality services, supporting autistic people and individuals with learning disabilities to live their best lives.

Position: Head of Health and Quality
Salary: £51,000 per annum
Location: Essex (Hybrid Working)
Hours: Full Time, Permanent (flexible options available)
Closing Date: 17th July 2026

About the Role

This is a fantastic opportunity for someone who wants to influence and shape high-quality services within a forward-thinking organisation.

Reporting to the Chief Delivery Officer, you will provide leadership across health, quality and clinical governance. You will ensure services are safe, effective and continually improving while helping to shape the future direction of the organisation's health and wellbeing offer.

As Safeguarding Lead and Caldicott Guardian, you will play a vital role in maintaining compliance, supporting colleagues and ensuring the voices of the people supported remain at the centre of everything delivered.

Key responsibilities include:

• Leading health and wellbeing programmes and providing line management to project leads
• Provide clinical leadership and advice to senior colleagues.
• Act as Safeguarding Lead and Caldicott Guardian.
• Ensure CQC compliance and maintain inspection readiness.
• Develop new health initiatives and strengthen partnerships with health and social care organisations.
• Lead and support a team delivering person-centred services.

About You

You will be an experienced health or social care professional with a passion for improving outcomes for autistic people and individuals with learning disabilities.

You may already be operating at Head of level or be looking for the opportunity to step into a broader leadership role.

You will bring:

• Experience of clinical leadership, governance and safeguarding.
• Knowledge of CQC requirements and regulatory compliance.
• Strong communication and relationship-building skills.
• A commitment to person-centred, compassionate care.
• The ability to inspire confidence and support others to succeed.
• A collaborative and innovative approach.

A recognised clinical qualification and current professional registration would be advantageous.

About the Organisation

This values-driven organisation supports autistic people and individuals with learning disabilities to live fulfilling lives and be part of inclusive communities.

Guided by a commitment to community, innovation and enhancing lives, the organisation works to deliver compassionate, equitable and person-centred support while continually developing new approaches to improve outcomes.

Benefits include flexible working options, pension scheme, training and professional development opportunities, Employee Assistance Programme, Blue Light Card and free on-site parking.

Other roles you may have experience of could include: Head of Quality, Head of Clinical Services, Head of Care, Clinical Governance Lead, Quality and Compliance Manager, Director of Care, Head of Safeguarding, Registered Manager, Head of Health and Wellbeing, Clinical Lead.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

The Philharmonia is seeking to appoint a Box Office and CRM Manager to lead the management, development and optimisation of the Orchestra’s CRM strategy, systems and audience experience. The roles focuses on ensuring a seamless customer journey while overseeing the effective operation of the Box Office and the ongoing development of Tessitura.

This is a key role overseeing both the day-to-day operation and strategic development of the Philharmonia’s Box Office and CRM function. The successful candidate will play an important role in developing ticketing and customer strategies that maximise sales income, improve conversion and enhance the audience experience.

As a public facing member of staff, the Box Office and CRM Manager will be a key representative of the Orchestra, ensuring customers receive a welcoming, efficient and accessible service whether booking online, by phone or in person. A proven track record of delivering excellent customer service is therefore essential.

The role will also lead on the effective management and ongoing development of Tessitura, supporting audience insight, segmentation, reporting and customer journeys across the organisation. Working closely with colleagues across Marketing, Development, Finance and Concerts, the successful candidate will help ensure that customer data is used effectively to support audience growth, income generation and informed decision-making.

Previous experience of using Tessitura is essential. From hall dressing and campaign set-up to system optimisation, reporting and user support, this role will be one of the Orchestra’s lead Tessitura users. Experience of working within a Tessitura consortium would be advantageous.

Key Responsibilities

Strategic planning and implementation:

• Work closely with Marketing and Development colleagues to develop and implement CRM strategies that support audience growth, income generation, membership retention/acquisition and fundraising objectives

• Develop customer journeys, audience segmentation and data-led approaches that improve conversion, retention and engagement across the customer lifecycle

• Support the development of sales forecasts, benchmarks and performance analysis, providing insight to inform campaign planning, pricing and decision-making

• Work with Marketing colleagues to develop and implement promotions, campaigns and tracking mechanisms

• Identify opportunities to improve efficiency, increase conversion and enhance the customer experience through CRM optimisation, automation and process improvements

• Ensure CRM processes, reporting and audience data support the Orchestra's strategic priorities and audience engagement goals

• Work with the Friends team to ensure membership schemes are effectively structured, maintained and optimised to support recruitment, retention and income growth

Project Management:

• Oversee the day-to-day operation of the Philharmonia's Box Office across all performances and events

• Lead ticket sales activity across all channels, ensuring a smooth and efficient booking experience for customers

• Act as a senior point of contact for customer enquiries, complaints and complex ticketing issues

• Lead on set up and implementation of new seasons, events and sales activity

• Ensure events, pricing structures, memberships and ticketing offers are accurately implemented and maintained within Tessitura

• Maintain high standards of data accuracy and integrity across Box Office and customer records

• Review and improve Box Office procedures and customer-facing processes to support operational efficiency and customer satisfaction

• Champion accessibility across all ticketing and customer service activity

Leadership & Management:

• Work with the Senior Data & Audience Insight Manager as Tessitura co-lead for the organisation, helping to shape CRM best practice and development

• Develop and deliver training for staff across departments to ensure confident and effective use of Tessitura and Box Office activities

• Create and maintain clear documentation, processes and guidance to support the consistent use of CRM systems across the organisation

• Ensure organisational compliance with relevant legislation and industry standards, including GDPR, PCI and data protection requirements

• Keep abreast of developments in Tessitura, CRM, ticketing and audience engagement through professional networks, training and sector events, sharing knowledge and recommendations across the organisation

• Champion best practice in customer service and audience experience, promoting a culture that prioritises welcome, accessibility and continuous improvement

Skills and Qualifications

Essential

• Minimum three years' experience in a CRM, ticketing, audience data or related role

• Advanced knowledge and practical experience of Tessitura

• Experience managing and maintaining CRM systems and customer databases

• Experience producing audience analysis, reporting and business insight

• Strong understanding of customer relationship management principles

• Excellent attention to detail and commitment to data accuracy

• Strong analytical and problem-solving skills

• Excellent communication and interpersonal skills

• Ability to explain technical concepts to non-technical colleagues

• Ability to manage multiple priorities and meet deadlines

• Commitment to delivering outstanding customer experiences

• Interest in music, culture and the arts

• Willingness to work evenings and weekends

Desirable

• Experience of implementing CRM upgrades or major systems projects

• Experience working within a Tessitura consortium

• Experience of customer journey mapping and audience segmentation

• Experience of marketing automation and CRM-driven campaign delivery

• Experience working within an arts, cultural or performing arts organisation

• Knowledge of accessibility best practice within ticketing and audience services

Director of Operations – Finance & Support Services
Dartington (& Torquay as required)
Working Hours: 37.5 hours per week, 52 weeks per year, ideally Monday-Friday 08.30-16.30
Salary: £51,663.00 - £59,597.00 per annum (DOE)

Are you a skilled operations professional with a background in finance?

We have a brand-new opportunity at Lifeworks Charity, for a Director of Operations (Finance & Support Services) to play a crucial role in our Central Support team. You will drive the sustainable growth and operational efficiency of the charity, directly contributing to our charitable impact.

You'll blend your financial expertise with your keen eye for operational oversight in this hybrid role, ensuring our resources are managed effectively to benefit the young people and families we support.

Who we are:

Since 1996, we've been empowering people with learning disabilities in Devon to achieve their dreams and build fulfilling lives. Our core values of kindness, respect, and positivity guide everything we do.

What you’ll do:

Finance

- Manage and maintain all financial aspects of the charity, including (but not limited to), budgeting, forecasting, reporting, ledgers, balance sheets, bank reconciliations, debtor accounts, cash flow management, insurances, property and procurement.
- Take a lead on the development of financial and fundraising processes and strategies.
- Manage and be the main point of contact for all aspects of ESFA and DfE funding compliance and reporting.
- Lead a small team to deliver outstanding support to the charity and act as a key financial advisor to managers across the organisation.
- Produce clear and concise monthly management accounts and provide financial insights to senior managers and the Board of Trustees.
- Working closely with external auditors, prepare and oversee our year end accounts.

Operations

- Ensure that charity governance and compliance is upheld, by contributing to record maintenance, managing registers and supporting with reviews of policies and procedures.
- Work with our external IT partners to manage our technology. You will make sure that the correct infrastructure, systems and processes are in the right place at the right time.
- Lead on IT security for the charity, implementing regular reviews to monitor compliance.
- Act as the Data Controller and manage all areas of data protection regulations, always prioritising data security.
- Develop and review charity policies as necessary, ensuring they align with best practices and legal requirements.
- Ensure compliance of Health and Safety policies, liaising with external advisors to maintain safety within the workplace.

Last but not least, we are looking for someone that is an advocate for people with learning disabilities and shares our common goal of making sure the people we support achieve their best lives with us. You may not be involved in the day-to-day work with our service users, but the work you will do is vital to the success of our charity.

What we're looking for:

You'll be a motivated and experienced professional who is passionate about making a difference. You should be:

- ACCA/CIMA/ACA part-qualified with significant experience (or fully qualified is a bonus!).
- A proven leader with the ability to inspire and develop a team.
- An expert in financial management, from budgeting to reporting.
- An excellent communicator who can clearly explain complex financial information to all audiences.
- Experienced in managing a broad portfolio, ideally including Health and Safety, IT, or facilities.
- Knowledgeable about governance frameworks and risk management.

If you are a strategic thinker with a hands-on approach and a desire to contribute to a vital cause, we would love to hear from you.

We're passionate about supporting our staff just as much as we are about supporting our service users. When you join our team, you can expect:

- An hourly rate above the Real Living Wage
- A holiday entitlement of 33 days’ holiday (inclusive of bank holidays)
- A fully funded DBS check and update service to ensure a smooth onboarding process
- Access to valuable resources including an employee assistance program to support your mental and emotional health

Building a diverse and safe team:

At Lifeworks, we're committed to fostering a workplace that reflects the diversity of our community. As a Disability Confident Employer, we actively encourage applications from individuals with disabilities who meet the job criteria, and we guarantee qualified candidates with disabilities an interview.

Lifeworks is committed to safeguarding and promoting the welfare of children, young people and adults at risk. To achieve this commitment, we will ensure the continuous development, improvement and review of robust safeguarding processes and procedures that continuously promote a culture of vigilance in respect of safeguarding within our organisation. All staff undergo Safer Recruitment checks which include pre-employment checks, reference checks, and a DBS check with Barred List checks (where applicable).

Early applications encouraged!

This vacancy is scheduled to close on the 19th of July, but may close earlier if suitable candidates are identified. So, to ensure your application is considered, ensure you apply early!

The interview format will consist of 3 parts; a formal interview assessment, a short presentation and a Q&A with staff members. If you are selected for interview, further details will be shared ahead of the above date.

Apply today and tell us why you'd be a great fit for our team.

Please note that this role was previously advertised as Operations Manager. We ask that previous applicants of this role need not reapply.

We’d appreciate no contact from agencies regarding this role. We are only accepting direct applications.

Location: Hybrid, one day a week in the London office (Borough)

Salary: £75,000-80,000 per annum

Contract: Permanent, full-time role - Spinal Research operate a 4-day/32 hour week

Spinal Research is seeking an exceptional Director of Research & Innovation to help shape the future of spinal cord injury research. The organisation exists to fund the research that will cure paralysis. This appointment comes at a pivotal stage as scientific advances in spinal stimulation, neurotechnology and rehabilitation move closer to real-world application, bringing renewed hope to people living with paralysis.

For over 40 years, Spinal Research has been the UK's leading charity dedicated to funding medical research into spinal cord injury, moving the global conversation from "if" paralysis can be treated to "when". With the first function-restoring therapies designed and licensed for spinal cord injuries now becoming available in the UK, this position will directly drive the next chapter of the charity's mission.

Reporting to the CEO and joining the Senior Leadership Team, the Director of Research & Innovation will play a central role in reviewing, influencing and driving forward our established scientific and innovation strategy. The successful candidate will lead a diverse portfolio spanning discovery science, translational research, clinical development and neurotechnology, ensuring investment decisions are guided by strong scientific insight and a clear view of patient impact.

Crucially, the role involves building meaningful collaborations across academia, healthcare, industry and philanthropy to accelerate the delivery of treatments. The Director will also lead the establishment of a new Scientific Advisory function, recruiting world-class experts to guide the portfolio, while collaborating with fundraising and communications teams to bring scientific insights to life for major donors.

The ideal candidate will have a proven track record of developing complex research programmes and navigating the wider life sciences ecosystem. This position demands the ability to critically appraise scientific data, translate it into compelling narratives for non-specialist audiences, and collaboratively drive promising ideas into tangible patient outcomes.

For a leader with the strategic ambition and the drive to play a central role in turning scientific progress into life-changing reality, this role offers an extraordinary platform to help cure paralysis.

Please click through for the full Candidate Pack and details of how to apply. 

Closing date: 9am, Friday 10 July

Southern Dog Volunteer Recruitment Officer

Location: Based at Medical Detection Dogs centre, supporting central & southern regions

Salary Band:  £26,000 to £27,000 FTE (pro rata for part-time hours)

Job Type: Part-time (3 to 4 days per week), with flexibility required for regular evening / overnight stays and weekend work

Reports To: Head of Dog Supply & Canine Support Services

Medical Detection Dogs trains dogs to save lives.

We train specialist dogs to detect the odour of human disease, providing life-saving alert assistance dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease.

We have an exciting new opportunity to join this small but fast-growing charity that is a world leader in its specialist, innovative field.

We are looking for someone with the skills, experience and passion to join our Canine Services Department, and to be responsible for the recruitment, training and development of dog supply volunteers.

Responsibilities of the Role:

Recruitment of Volunteers (puppy socialisers, holiday cover, and fosterers)

• To liaise with volunteering team regarding current recruitment areas and support on the ground recruitment activities in the relevant regions, involving volunteers and dogs where appropriate
• To manage the process of dog volunteer recruitment
• To oversee that necessary checks have been completed to assess prospective new dog volunteers, including home, workplace, pet dog and children assessments, when required
• Inform stakeholders when a dog volunteer is signed off and ready to have an MDD living with them
• Achieve monthly targets as set by the Head of Dog Supply and Canine Services

Training of Volunteers:

• Deliver effective training by organising dog handling classes before volunteers receive their Medical Detection Dog
• Oversee the online training pathway for all dog volunteers
• Ensure all dog volunteers have received and read the training manual, addressing any questions they may have
• Be the first point of contact for all dog volunteers during the application and training process
• Link volunteers with appropriate buddies prior to placement of a puppy/dog

Other:

• To manage the Puppy Socialisers Facebook page, delivering key training messages via this platform.
• Update the Harlequin CRM and Assemble database promptly to maintain accurate and up to date records of all dog volunteers, e.g. what training they have received etc.
• Support the Dog Training and Partnership Instructor in matching and allocating dog volunteers with MDD puppies
• Support the charity’s fundraising, communications and volunteering teams as required, specifically in relation to your area
• Share best practice with colleagues across the charity
• Other tasks or ad hoc duties agreed with your line manager to ensure the successful running of the charity

Person Specification

Essential

• Experience in planning and coordinating volunteer recruitment events and recruiting volunteers
• Previous experience delivering training sessions
• Strong ability to communicate clearly and confidently with a range of audiences
• Confidence in using social media to promote volunteer recruitment
• Basic knowledge of GDPR
• Ability to deliver volunteer training, including assessing individual learning styles and adapting approaches while following structured programmes
• Strong teaching and instructional skills
• Ability to plan, prioritise and organise workload effectively for self and others
• Ability to communicate effectively and appropriately with a wide range of stakeholders, including clients and their families, volunteers, professional partners, members of the public, media, managers and colleagues
• High level of IT literacy and report writing skills, including Microsoft Office (Outlook, Word, Excel, PowerPoint)

Desirable

• Understanding of training assistance dogs
• Minimum 1-2 years’ experience in dog training
• Basic understanding of practical dog training theories
• Knowledge of laws related to dogs
• Understanding of dog and human psychology
• Awareness of health and safety implications in dog and volunteer handling
• Understanding of ADUK and ADI regulations

Finally, the successful candidate will also be expected to:

• Hold a full UK Driving Licence
• Provide proof of identity and eligibility to work in the UK
• Undertake a Disclosure and Barring Service (DBS) check
• Work some evenings and weekends with the possibility of spending nights away

To Apply

If you feel you are a suitable candidate and would like to work for Medical Detection Dogs, please do not hesitate to apply.

We are a welcoming, diverse and inclusive charity. Medical Detection Dogs thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion.

Charity People is delighted to be partnering with Cancer Support UK to recruit a Digital Communications and Marketing Manager.

Contract: Permanent role working five days per week
Salary: £40,000 full time
Location: Hybrid role between home and South London office, with ideally two days per week in the office at South Wimbledon. The charity is also open to applications from home-based candidates.
Closing date for applications: 9am on Friday 10th July
Interviews: Interviews will be held in person on the 20th and 21st July

About Cancer Support UK
Cancer Support UK exists to tackle the profound sense of isolation many people experience after a cancer diagnosis. While diagnosis and treatment can have significant physical impacts, the emotional toll can be just as challenging, leaving many feeling alone at a time when connection and understanding are essential. The organisation is dedicated to ensuring that anyone affected by cancer feels supported, understood, and never alone, from diagnosis through treatment and into life beyond.

Through practical and emotional support, Cancer Support UK meets a largely unmet need. Its Cancer Kits, thoughtfully created with input from people with lived experience, provide comfort and reassurance at a critical moment, while its Cancer Coach services offer ongoing guidance to help individuals navigate life after treatment. Alongside this, the organisation works with businesses and the health sector to improve support for those affected by cancer. With millions of people in the UK living with a diagnosis, the charity's mission is clear: to reduce loneliness and ensure no one faces cancer alone.

You'll work within a small, dedicated and talented team and will play a central role in shaping how Cancer Support UK tells its story; leading the development of high-quality, impact led content that brings lived experience together to build support loyalty and increase public engagement and understanding.

The role has real scope for impact and innovation and will work closely with colleagues from across the charity, including the CEO, to build on strong foundations. Core responsibilities within the role will include:

• Lead all digital communications, including website, social media and online campaigns
• Manage and create content for the website, overseeing written, visual and video
• Develop and deliver a planned schedule of communications activity across all channels
• Develop and maintain a compelling library of supporter stories (written, film and imagery), ensuring appropriate permissions and coverage across key research areas
• Work with colleagues to source, craft and share stories that demonstrate impact and inspire support
• Collaborate with colleagues to translate unique insight from beneficiaries into engaging stories that demonstrate the positive impact of the services delivered by Cancer Support UK
• Work closely with the fundraising team to optimise digital communications
• Engage with and respond to the organisation's online community in a timely, supportive and professional manner
• Ensure consistent use of brand, tone and values in line with brand guidelines
• Track and analyse digital performance using tools such as Google Analytics and income reports, using insight to continuously improve effectiveness
• Report on how communications activity drives engagement, enquiries, donations and pledges
• Manage relationships with third-party agencies where required, including briefing, objectives and evaluation
• Coordinate corporate communications such as the annual review and impact report

We would love to see applications from candidates with the following skills and experience:

• Previous experience within a communications role within a charity or similar organisation
• Demonstrable experience of leading on storytelling, narrative development or content creation that has driven engagement or fundraising outcomes, with the ability to identify the emotional heart of a story and shape it appropriately for different audiences and channels
• Experience planning and delivering social media content using a structured schedule
• Experience developing e-communications to build loyalty and engagement
• Experience managing website content, ideally WordPress or similar
• Understanding of online community management and supporter engagement
• Confidence using analytics tools to measure and report on digital performance
• Excellent interpersonal skills and ability to build positive relationships with diverse audiences
• Emotional intelligence and sensitivity when engaging with people affected by medical conditions
• Understanding of how to use video and film across digital channels
• High level of attention to detail and accuracy
• Familiarity with CMS platforms, social media channels (e.g. Instagram, Facebook) and e-marketing tools (e.g. Mailchimp, DotDigital)

If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance by applying to this advert. 

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

About This Job

This is an exciting training role in Army Cadet Headquarters responsible for the governance of risk in the Army Cadets.

In this critical organisational safety role, you will both generate medical risk assessments and assure those generated by others. You will ensure appropriate medical governance and compliance processes are in place, including identifying organisational clinical risks and recommending appropriate policies. You will oversee incident reporting and trend analysis to support continuous improvement. This will include developing systems and reporting frameworks to provide a clear understanding of the organisation’s medical risk profile and supporting the volunteer team delivering advanced skills training to highly qualified first aiders.

Essential Skills

· Have a sound understanding of the role of medical support in the Army Cadets

· Hold an accredited assessing qualification

· Evidence of continuing personal and professional development

· Understand the legislative requirements for First Aid provision as set out by the HSE

· Understand legislative restrictions on medical scopes of practice.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and from our Aldershot office.

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs Sunday 12th July 2026.

Interviews will be held in person in London during the week commencing 3rd August 2026.

While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.

Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.