Head of communications and marketing jobs

Title: Fundraising Manager

Responsible to: Director/Head of Operations

Hours: 14 hours per week  

Salary: £14,000-£16,000 (pro rata based on £35,000-40,000 FTE) (depending on experience and qualifications)

Based: Willesden, NW10 2JR + other locations if required (hybrid; 1 day per week remote working)

Contract: Permanent (subject to continuation of funding) 

Please note: DBS check will be required 

BIAS is a leading local Irish charity which has supported England’s largest community in Brent for over 45 years. We deliver our support across London through our welfare advice drop-in service, our active ageing clubs and our Be-a-Friend volunteer scheme. This is an exciting new role in which you will proactively generate and grow fundraising income across all fundraising streams to enable us to continue supporting the most vulnerable members of the Irish community. You will support our fundraising strategy by contributing to digital communications and creative content across all channels, in cooperation with project delivery teams. The role will play a central part in raising awareness and growing supporter engagement through digital  campaigns, donor events, individual giving initiatives and the development of relationships with local businesses.

Key responsibilities

• Develop and deliver BIAS’s community fundraising strategy.
• Develop and implement a varied portfolio of events, community fundraising activities and campaigns, all of which reflect the spirit of BIAS.
• Explore marketing opportunities to raise the profile of the charity.
• Ensure relevant processes are in place to deliver successful, profitable community fundraising activities.
• Oversee the management of fundraising systems and platforms in order to create the best possible experience for donors and participants.
• Develop a robust supporter journey for community fundraisers which leaves them with an excellent experience and generates a long-term relationship with BIAS.

To achieve these objectives, the post holder will be expected to:

• Plan, budget, coordinate and attend an annual community fundraising and events calendar with set objectives, budgets and KPIs for each activity.
• Regularly review the performance of fundraising activities/events, making  recommendations for improvement.
• Build and maintain a variety of community relationships across varying stakeholders.
• Explore and coordinate fundraising opportunities such as online donation platforms, auction platforms and text-to- donate services.
• Work with colleagues to ensure that all events are adequately supported with staff, volunteers and post-event debriefs.
• Ensure that all events and activities are compliant with the Code of Fundraising Practice, GDPR and internal policies.

This job description reflects the basic duties required of the Fundraising Manager. However, it is necessary for all staff to be flexible and you may be required from time to time to perform other reasonable duties which are required for the efficient running of the organisation. We will also offer training opportunities to support your career development.

What we’re looking for…

• Experience of designing and delivering successful community fundraising events, campaigns and activities, preferably with a track record of at least two years.
• Excellent organisational and administrative skills, including budget and project management.
• Ability to build excellent working relationships, especially with supporters and partners.
• Strong team player who will ensure clear and regular communication with the BIAS management team.
• Ability to keep calm under pressure and maintain a clear head, anticipating risks and problems.
• A willingness to adapt and be flexible.
• Ability to travel.
• Competent user of Microsoft Office suite, with experience of CRM systems.
• Empathy and an understanding of the Irish community.

How to apply: 

To apply, please submit a CV and cover letter. Your cover letter should demonstrate how you meet the essential and desirable criteria set out in the person specification, with supporting examples. 

The deadline for applications is 29th January 2026 but we encourage candidates to apply as soon as possible as interviews may be carried out on a rolling basis. 

ODI is seeking an exceptional Head of Global IT—a high‑calibre technology leader with high emotional intelligence, servant‑hearted authenticity, and a deep passion for strengthening the most persecuted Christians and praying for their connection with the global Church.

This individual will embody ODI’s ministry‑driven purpose, continually improving our operational effectiveness and safeguarding our security as we serve the persecuted Church. If you’re a mission‑aligned IT leader who thrives on building resilient systems that empower global ministry, this could be your next calling.

The primary responsibilities of the Head of Global IT are:

• Global IT team leadership and management (approximately 25 staff & contractors)
This includes business analysis, project and program management, solution design and selection, technical architecture, software development and maintenance, customer support, infrastructure, and cybersecurity.

• Alignment through influence
Build strong, trust‑based relationships with executives and functional leaders across fundraising and field operations, using influence, communication, and demonstrable value to drive voluntary alignment.

• AI and innovation
Champion the adoption of AI and automation (e.g., business analysis, software development, analytics, workflows, decision support) to improve program effectiveness, supporter engagement, and internal efficiency.
Promote the Enterprise Architecture, AI, and innovation processes to identify emerging technologies to help drive solutions that increase the value of IT support and services.

• Cybersecurity
Ensure effective cybersecurity posture globally, including policies, awareness, identity and access management, monitoring, incident response, and alignment with relevant standards and regulations.

• Global IT governance
This includes standards and policies that balance consistency with local flexibility, in close partnership with international leadership, fundraising bases, and field operational entities.
Lead and facilitate the creation of governing principles and a board to guide EA and AI decision‑making (e.g., foci, prioritization, value realization, allocation of roles and responsibilities) to enable the long‑term Ministry strategy.

• IT portfolio and program management
This relates to major technology initiatives, ensuring alignment with strategy, clear business cases, disciplined prioritization, and on‑time, on‑budget delivery.

• Infrastructure
Oversee Azure and Microsoft‑centric infrastructure, collaboration platforms (e.g., M365/Teams/SharePoint), and core business applications, ensuring reliability, scalability, and security for a 60+ country footprint.

• Networking
Provide oversight of vendors, partners, and outsourcing relationships to maximize quality, cost‑effectiveness, and mission fit.

Your Key Qualities

Open Doors believes that spiritual maturity, character, and behaviour are as important as competence. Therefore, the Head of Global IT is:

• A devoted follower of Jesus with a heart to strengthen persecuted Christians.
• Prayerful and able to take IT decisions founded on faith in God.
• Able to build strong relationships across national cultures.
• Able to empower others and intentionally develop future IT leaders.
• Prepared to make difficult decisions and have honest conversations with grace.
• Active in a local church that supports their vocation and provides spiritual support.
• Emotionally intelligent and aware of the impact of their leadership on people.
• Able to communicate complex topics in simple, compelling language for non‑technical leaders.
• Strong in integrity, stewardship, and accountability, recognizing the responsibility of managing donor‑funded resources.
• Experienced in negotiating and influencing at a senior level, combined with strong interpersonal and collaboration skills.
• Proven IT skills and experience in the areas of:
o Technology and architecture.
o Delivery and methods: proficiency in business analysis, requirements elicitation, and solution evaluation.
o Data, AI, and process improvement, including process mapping, optimization, and automation.

Agile - London Head Office/Home

We are seeking a motivated and enthusiastic Supporter Retention and Experience Officer to join our successful Supporter Retention and Experience Unit. Working across a range of offline and online media channels, you will play a key role in supporting the team on retention and supporter experience campaigns to deliver income and build strong loyalty communications to existing supporters, helping to raise £40 million a year.

The Salvation Army is one of the largest, most diverse providers of social and community services after the Government. With more than 600 local centres and nearly 100 residential centres, they make a powerful difference to people across the UK who might otherwise be excluded.

The role is a key member of the Supporter Retention and Experience Unit - who are responsible for delivery of multi-channel direct marketing communications to warm supporters - including regular giving, loyalty communications and cash appeals. The Unit is also responsible for creating and optimising supporter journeys and gathering valuable supporter insights. This role will lead on their own campaigns and projects which will include the development of new initiatives across the Unit.

Why join us?

• Be part of a dynamic team helping to raise £40 million a year
• Work for a top 10 charity fighting against social inequality and transforming lives across the UK

To be successful in this role, you should:

• Enjoy working in a team
• Have strong experience in supporter experience, journeys or direct marketing
• Have excellent project management and analytical skills and confidence working with agencies and data.
• Be a clear communicator with strong organisation skills

Benefits
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme.

Closing date: Sunday 1st February at 23.59pm. We will be reviewing applications as they are received and reserve the right to close this vacancy early if a suitable candidate is appointed. Early applications are therefore encouraged.

In order to complete your application please download and read the job profile and any other attachments. In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Appointment subject to satisfactory references, proof of right to work in the UK. For details of how to prove your right to work in the UK please visit the government website and please note that we are unable to offer sponsorship.  

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy

Harris Hill are partnering with Dorset & Somerset Air Ambulance to recruit for a Legacy Giving Manager in order to strengthen, grow and champion the charity legacy and in-memory giving programme.

Reporting to the Head of Philanthropy and Partnerships, you will lead the charity legacy and in-memory fundraising, ensuring gifts in wills continue to fund our life saving service for generations to come.

This is a strategic and hands on role, offering the freedom to shape and develop a high-performing legacy programme while delivering exceptional supporter care.

As a Legacy Giving Manager you will:

• Delivering and evolving a legacy giving strategy to grow future income
• Managing the administration of legacy gifts, ensuring compliance with legal and regulatory requirements
• Stewarding legacy pledgers and in-memory supporters with empathy and professionalism
• Growing and promoting our Free Wills programme, working with local solicitors and partners
• Developing engaging campaigns and materials that reflect our mission and local impact
• Monitoring performance, trends and risks across legacy income
• Keeping up to date with sector developments and changes to probate or fundraising practice
• Working collaboratively with fundraising, marketing, supporter care teams and volunteers
• Line managing legacy or in-memory giving staff or volunteers where required

To be successful, you must have experience:

•  Proven experience in legacy and/or in-memory fundraising
• Strong understanding of legacy administration, probate law and regulation
• Excellent communication and relationship-building skills
• Highly organised, with strong attention to detail
• Confident using CRM/database systems
• Empathy and sensitivity when working with bereaved supporter

Desirable:

• Experience working with solicitors or funeral directors

• Professional fundraising or marketing qualification.
• Experience managing lotteries and raffles.

Salary: £38,000- £43,000 per annum

Location:  Wellington, Somerset, hybrid working (flexible)

Contract: Permanent, full time or part-time

Closing date: Monday 16th February at 8am

Interview: w/c 23rd February

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Hybrid working from the Borough, London office

This is a great opportunity for an Events Fundraising Manager to take responsibility for the planning, marketing and delivering the 2027 TCS London Marathon and oversee the delivery the Challenge Events programme, including London Landmarks, Superhero Tri and Royal Parks Half Marathon, at Whizz Kidz. The role aims to grow and retain participants and strengthen our event offering to meet ambitious targets.

 We are looking for someone to lead on our supporter experience to highlight impact and create brand loyalty. This role line manages two and works closely with the Head of team to generate income to support young wheelchair users.

Key accountabilities

• Lead on the delivering the London Marathon for 2027, with the aim to deliver first class supporter care, from recruitment to post-event evaluation.

• Oversee the delivery of the London Marathon stewardship journey, including email journey, Facebook group and WhatsApp strategic comms plan, and lead on webinars and hybrid stewardship events

• Implement and drive the Challenge Event strategy forward, diversifying our portfolio, increase income and brand awareness

• Oversee implementation of our new event offering for 2026, including the Superhero Tri and Royal Parks Half Marathon, including recruitment and strategic stewardship plans

• Build strong, strategic relationships with potential and existing supporters to maximise fundraising opportunities

• See our website for full details

Skills and knowledge

• Knowledge of third party event fundraising, including marketing

• Excellent written and verbal communication skills - with the ability to authentically communicate to support fundraisers, convey the work of the Whizz Kidz and show impact of support

• Ability to build and develop strong relationships, internally and externally, to be able to maximise opportunities and make decisions based on value

• Ability to manage deadlines and effectively balance a varied and ever-changing workload whilst maintaining excellent attention to detail 

Experience

• Experience of end to end event management within the charity sector, specifically the London Marathon and third party events

• Experience in line management

• Experience of delivering excellent supporter care and stewardship to maximise opportunities and promote brand loyalty

• Experience of review and implementing improved processes to increase effectiveness

• Demonstrable track record of building strong relationship management with multiple fundraisers, with different motivations, value and support needs

• See our website for full details 

A few perks

The wellbeing of our colleagues is of paramount importance to our success as an organisation, and we want to ensure that our benefits package provides something of value for everyone, whether it is our generous holiday entitlement, wellbeing days, Healthcare cash plan, long-service awards. We hope you agree!

Annual leave

25 days of annual leave per annum plus Bank Holiday (pro-rata for part time colleagues).

Christmas closure

In addition to annual leave, employees get three days of paid Christmas leave.

Pension

Automatic enrolment for all colleagues with the option to opt out. Contributions of 5% gross salary made by both Whizz Kidz and employees. We will match higher contributions of up to 6% of gross basic salary.

Simply health

Automatic enrolment in a fully paid for cash plan that assists you with everyday health costs. This scheme is also available to your families for an extra charge.

Season ticket loan

An interest free loan of up to £5,000 following the successful completion of the Probationary Period.

To Apply 

Visit our website via the apply button and complete the application form.

Application closing date – Sunday 1st February
Interviews – W/C 9th February
Start Date – Tuesday 7th April

Please note you will need to be available to work at the London Landmarks Half Marathon on Sunday 12th April and the London Marathon weekend (25th -26th April), which you can claim back with TOIL.

The Head of Advocacy, Awareness and External Relations is a senior leadership role within AtaLoss, working closely with and reporting directly to the CEO. The post-holder will lead work across the public, bereavement and commercial sectors to deliver AtaLoss’ strategic outcomes by:

• providing national leadership in bereavement awareness, advocacy and policy influence, including through Parliament, the APPG and the media
• strengthening the website as the UK’s trusted gateway for bereavement support, ensuring accessible, high-quality content and effective signposting
• enabling holistic bereavement support in communities and workplaces through partnership development, training and the growth of Bereavement Friendly Communities
• contributing to organisational sustainability through income-generating training, cross-sector partnerships and effective external engagement.

The role sits at the heart of AtaLoss’ mission to ensure that every bereaved person can access the right support at the right time, and to position bereavement as a public health issue requiring timely, coordinated and understanding response.

Permanent, | Full Time | Circa £70,000 + Excellent Benefits

Location: London

Make a Difference Every Day

For more than 100 years, the RAF Benevolent Fund has been supporting the RAF Family. We are a key partner in the Royal Air Force’s mission to look after its people during and after service, ensuring that this service is valued, recognised, and people are supported even when uniforms are eventually shed. We are a national charity with international reach, delivering emotional, financial and practical support wherever and whenever it is needed. Each year, our vital services and support continued to help those serving, families, veterans, and the bereaved, in 30 other countries and in 2024 more than 64,000 people benefitted from the charity’s work.

As an organisation, we encourage learning and development and there will be ample opportunity to learn more about the Royal Air Force, the broad impact of the Fund’s work as well as developing your own skillset. 

About the Role
We are looking for someone to lead the Fund’s Strategic Partnerships function, developing and delivering a commercially minded, Social Value-driven partnership strategy across Defence, aerospace, engineering, technology and other aligned sectors. The postholder will secure and grow high-value, multi-year partnerships including commercial, sponsorship and Social Value opportunities that generate significant financial and organisational benefit for the RAF Family.

This role offers a rare opportunity to operate in one of the least competitive and highest-value partnership markets in UK fundraising. With Defence primes and major engineering and aerospace companies actively seeking Social Value and wellbeing partners, RAFBF is uniquely positioned to secure six- and seven-figure partnerships not typically accessible to other charities.

More than that, this is a chance to stand behind the people who stand behind the nation. Every partnership you create will translate directly into life-changing support for serving personnel, veterans and their families, from mental health and wellbeing programmes, to youth services like Airplay, to urgent practical and emotional help when families need it most.

The postholder will lead a new era of strategic collaboration, commercial innovation and sector influence, building partnerships that honour service, strengthen families and ensure no member of the RAF Family ever faces adversity alone.

Additional Information

· Must have the right to work in the UK.

How to Apply
Click [here] to submit your CV and a cover letter explaining why you’re the perfect fit, including examples of how you meet the job profile.

Closing Date: Thursday 5th February 2026, 5:00pm

Interview Date: Likely to be week commencing 16th February 2026.

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website.

The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

Are you a Microsoft Dynamics 365 CRM expert looking for a role where your skills make a real difference? We’re on an exciting journey to implement a brand-new Dynamics 365 CRM system and are seeking an experienced CRM Manager to support and maintain the system which will transform how we connect with our supporters and deliver impactful fundraising campaigns.

About the role:
This is a pivotal role in shaping the future of our supporter engagement. You’ll take ownership of our CRM strategy and management, ensuring data quality and seamless processes that empower our fundraising and communications teams. Through your proven Dynamics 365 CRM skills and experience, you will also lead the charity’s CRM business processes and data quality, collaborating with the key stakeholders across the charity.

This position is based remotely, but there is also an option to work on a hybrid basis at our head office in Norfolk. Where working remotely, you will be required to attend the charity’s head office located in Norfolk a minimum of 6 times per year and this will be at your own expense for travel and accommodation.

About you:
You’ll have advanced knowledge of Microsoft Dynamics 365 and experience configuring and optimising CRM systems. Skilled in the Power Platform (Power Automate, Power Apps, Power BI), you combine strong technical ability with excellent communication skills, making complex information clear for non-technical colleagues. Highly organised and detail-oriented, you manage workloads effectively under pressure and build positive relationships across teams. A good understanding of data protection and compliance is essential, and experience in a fundraising or charity environment is desirable.

What we offer:
Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year) and death in service.

World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications for all of our vacancies from under-represented groups, particularly ethnically diverse communities, LGBTQ+, and people with disabilities. 

World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant for any of our vacancies will be expected to share these values.

Closing date: Friday 30th of January
Interview date: Tuesday 10th of February

The British Psychological Society (BPS) is the learned society and professional body for psychology and psychologists in the UK. We use high‑quality research, data and insight to empower our members and strengthen the impact of psychology. By championing rigorous evidence, high standards and best practice, we raise the profile of the discipline and its contribution to society.

About the Role

We are seeking an exceptional strategic leader to join us as Head of Research and Analysis. This pivotal role will strengthen the evidence base for psychological practice, enhance member value and inform policy and strategic decision‑making across the organisation.

You will lead a multi‑disciplinary team of researchers, insight specialists and data analysts to deliver high‑quality research, analysis and evaluation. Your work will shape our understanding of the psychological workforce across the UK, support the development of products and services, and generate the evidence needed to influence policy and the wider research landscape.

This is an exciting opportunity for a visionary leader who can combine methodological expertise with the ability to translate insight into meaningful impact.

What You’ll Do

• Lead the development and delivery of the BPS Research and Analysis strategy.
• Oversee research standards, quality assurance processes and learned society functions, including awards and grants.
• Design, commission and deliver complex mixed‑method research and evaluation projects.
• Analyse internal and external datasets to generate actionable insight for policy, workforce planning and strategic development.
• Provide research, ethics and evaluation advice to member networks.
• Deliver market research and behavioural insights to inform member engagement.
• Build a horizon‑scanning function to identify emerging trends, risks and opportunities.
• Lead and develop a high‑performing team, manage budgets and oversee commissioned research.
• Build strong relationships with universities, research funders, learned societies and other key partners.
• Support the Research Board, Ethics Committee and associated groups.

About You

You will be an inspirational leader with extensive experience in research, analysis and insight generation. You will have:

• A degree in psychology, economics, statistics or a related quantitative field.
• Proven experience leading multi‑disciplinary research and analysis teams.
• Expertise in qualitative and quantitative research, mixed methods and workforce analytics.
• Strong knowledge of statistical analysis, forecasting and horizon scanning.
• Experience using research and insights to drive strategic and commercial outcomes.
• Excellent communication, stakeholder management and leadership skills.
• Experience managing budgets and external suppliers.

Why Join Us?

This is a unique opportunity to shape the future of psychological research and practice across the UK. We offer professional development opportunities, flexible working, and a supportive, inclusive environment where your work will have meaningful impact.

How to Apply

To apply, please submit your CV and a supporting statement detailing how you meet the criteria. Please note that applications without a supporting statement may not be considered.

The closing date for applications is 6th February 2026. Interviews will be held remotely and will include a short practical exercise.

The British Psychological Society is committed to a culture of equality, diversity and inclusion. We welcome applications from all sections of the community, irrespective of your background or circumstances. We are only able to accept applications that can demonstrate a right to work in the UK as we are unable to sponsor people requiring a work visa.

Due to the large number of applications we receive, it is not possible to update you on the progress of the application until after the closing date.  If you have not heard from us within three weeks of the closing date, please assume that your application has not been successful on this occasion.

Head of Surveying and Minor Works (Surveying, ADR & Legal Disrepair)

Hackney Council
Repairs & Maintenance | Climate, Homes & Economy Directorate
Salary: £70,860 - £78,860 (Inclusive of Market Supplement) 

Goodman Masson is delighted to be partnering with Hackney Council to recruit a Head of Surveying and Minor Works, a senior leadership role driving standards, compliance, and resident-focused service delivery in one of London’s most dynamic boroughs.

This is a key role leading the Council’s surveying function and its Legal Disrepair and ADR service, ensuring that homes are safe, compliant, and well-maintained while minimising disrepair liability and safeguarding the Council’s legal and financial position. You will oversee a team of area surveying managers and the Legal Disrepair/ADR Manager, providing strong technical leadership, strategic direction, and operational oversight across complex caseloads.

You will lead the management of all legal disrepair matters, working closely with legal teams, contractors, and internal partners to reduce risk, improve case outcomes, and strengthen early intervention. A core responsibility includes establishing robust processes to address damp and mould, ensuring effective investigation, timely resolution, and compliance with Awaab’s Law.

As the technical lead for surveying, you will oversee defect diagnosis, property inspections, quality assurance, and compliance with building regulations and safety standards. You will develop clear policies, streamlined systems, and accurate reporting frameworks, ensuring a consistent and high-quality approach across all localities.

The role also demands confident leadership, strong performance management, and a commitment to continuous improvement. You will mentor and develop your teams, support cultural transformation, and ensure services are delivered in line with Hackney’s values of inclusion, accountability, and openness. You will be a key voice in resident engagement, representing the service at internal and external forums, contributing to locality planning, and ensuring residents are well-informed and supported throughout the repairs and disrepair process.

We are seeking:
• Senior leadership experience in surveying, legal disrepair or complex housing repairs services
• Strong technical surveying expertise with advanced defect diagnosis skills
• In-depth knowledge of disrepair legislation and risk mitigation
• Experience managing damp and mould cases and delivering compliance with legal frameworks
• Proven ability to lead and develop multidisciplinary teams
• Strong communication and stakeholder management skills, including experience working with legal professionals
• Financial awareness and experience managing budgets and contractor performance
• Commitment to delivering equitable, resident-focused services

This is a rare opportunity to lead a high-profile service area with real impact on residents’ safety, wellbeing, and housing quality across Hackney.

Are you a strategic, relationship-driven leader with a passion for making a difference?

East Anglia’s Children’s Hospices (EACH) is seeking an experienced and ambitious Head of Philanthropy & Partnerships to lead and grow our high-value fundraising at a pivotal point in the organisation’s development.

Head of Philanthropy and Partnerships
Location: The role can be based at any of our three hospices (Norfolk, Ipswich, Cambridge) with hybrid working
Contract: Permanent
Hours: Full Time, 37.5 hours per week
Salary £47,000 - £55,000 per annum, experience dependent

About Us

East Anglia’s Children’s Hospices (EACH) ensures the best possible quality of life and makes every moment count for children and families across Cambridgeshire, Essex, Norfolk and Suffolk.  Our family-centred approach includes specialist nursing care, symptom management nursing, short breaks, wellbeing activities, therapies, care at end of life, bereavement support, counselling and volunteer services in the family home; all meeting the individual needs of the child, young person and whole family.

In 2020, all three of our hospices; The Nook (Norfolk), The Treehouse (Ipswich) and Milton (Cambridge) were rated OUTSTANDING by the Care Quality Commission.

Our people are central to our success. We have a talented workforce of staff and volunteers in Care, Fundraising, Retail, Facilities, IT, Finance, Marketing & Communications and Human Resources.

We’re over 440 employees strong, with a team of more than 2,000 volunteers across the organisation including over 50 shops and a Retail Distribution Centre.

About the Role

This is a rare opportunity to take on a senior philanthropy role with real influence, autonomy and scope, combining strong core income delivery, with the chance to lead a major capital expansion appeal for The Treehouse Hospice in Ipswich which will significantly enhance the services we can provide to children, young people and their families.

Reporting into the Director of Fundraising, this senior leadership role within our Fundraising team, responsible for delivering around £3 million in income annually.

Managing and inspiring a talented team, develop innovative strategies, and personally cultivate relationships that result in transformational gifts.

What you’ll do:

• Lead and implement the Philanthropy & Partnerships strategy to achieve ambitious income targets.
• Build and steward long-term relationships with major donors, corporate partners, and trusts.
• Manage and empower a multi-disciplinary team, fostering collaboration and exceptional donor stewardship.
• Drive major appeals and oversee budgets to ensure effective allocation and performance.
• Champion EACH’s values and maintain strong links between fundraising and care teams.

What we’re looking for

• Proven success securing major gifts from individuals, corporate partners, and trusts/foundations.
• Experience leading and motivating teams and engaging senior stakeholders.
• Skilled in developing and delivering data-driven fundraising strategies to meet ambitious targets.
• Experienced in managing complex projects, including major appeals.
• Strong financial management skills, including budgeting, forecasting, and KPI monitoring.

Comprehensive range of benefits of working for EACH:

• Free onsite parking & Subsidised meals
• Enhanced Annual leave Entitlement - 27 days + 8 UK Bank Holidays
• Additional holiday purchase scheme
• Employee health cash plan & wellbeing support schemes
• AVIVA pension package – up to 7% Employer Contribution inc Life Assurance
• NHS pension - continuation of if already contributing
• Free Eye Tests
• Cycle to work scheme

Closing date: 8 February 2026

N.B. EACH reserves the right to close this vacancy early, should we receive a sufficient number of applications.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Diversity Statement:

At EACH we believe in fostering a workplace where every individual feels valued and respected. We are committed to building a culture of inclusion where differences are embraced. We are actively seeking talent from all walks of life, recognising that diversity drives innovation, creativity and success.

Join us on a journey to create a more inclusive workplace, where everyone has equal opportunities to grow, contribute and succeed. We welcome candidates from all backgrounds to apply for opportunities at EACH and adjustments will be made to facilitate the application and selection process.

Please note:

This post is subject to a Disclosure & Barring Service (DBS) check prior to appointment.

It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group.

EACH has a legal responsibility to ensure that its employees have the legal right to live and work in the UK. Therefore, if you are made an offer of employment, this will be subject to verification that you are eligible to work in the UK before you start work.

Interested in Learning More Before You Apply?

At EACH, we are committed to ensuring our recruitment process is accessible to everyone and actively encourage applicants to ask questions, request reasonable adjustments or have an informal discussion before submitting an application.

No agencies please.

Position: Head of Service Development
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London, with flexibility to work remotely
Salary: £65,118 per annum, plus excellent benefits
Salary Band and Job Family: Band 4

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.

We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.

We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help. 

Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.

Our Services Development team are responsible for: UK-wide service development and experience design, community development

Our Head of Services Development will be:

• leading the development and continuous improvement of our UK-wide and community-based services, ensuring they are inclusive, accessible, and aligned with organisational strategy.  And also working alongside our Digital Services Product Manager on all of our digital services.
• overseeing the full-service development lifecycle, using evidence to drive continuous improvement and ensuring that lived experience is embedded into design.
• ensuring that our new or improved services are operationally viable. Supporting our Fundraising to ensure that new services are funded.
• Developing and managing our service development roadmap.  
• With the Director of Service Development, acting as an organisational lead for coproduction / lived experience. Driving best practice and upskilling in coproduction and lived experience involvement and participation across the organisation.  

We’re looking for:

• significant experience of leading coproduction and service experience design, and ability to support others to deliver these activities.
• ability to lead organisational discussions and be an authoritative champion based on subject expertise (for coproduction, service development and innovation).
• experience of effectively implementing change and improvement across an organisation, and ability to drive continuous improvement across a department.
• experience of leading service development and managing the service lifecycle (including horizon scanning, research, coproduction, piloting and using monitoring and evaluation data to make improvements), ideally in a health or third sector setting.
• substantial experience of people management, in a team of similar size or complexity. Demonstrable ability to lead, manage and support others to deliver high-quality results.
• Proven experience in policy implementation, compliance and risk governance (and with an understanding of Safeguarding and demonstratable experience implementing Safeguarding policies).

Closing date for applications: 9:00 on Monday 2nd February 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our recruitment and selection process 

• The first round of our recruitment and selection process includes an interview with competency-based questions.
• Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.  
• We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
• You might also be invited for a second interview. We’ll let you know about this during the selection process.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 39 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Job Title: Schools Engagement Coordinator (Inspiring the Future)

Reports to: Head of School Programmes

Location: Quantum House, 22 – 24 Red Lion Court, Fleet Street, EC4A 3AB. The role is open to hybrid working but the candidate would be expected to be in the office one day per week

Purpose: This is a fantastic opportunity to take on the role of Schools Engagement Coordinator for Education and Employers on the internationally recognised Inspiring the Future programme. As a charity, our mission is to: ‘ensure that every young person in our country, wherever they live, whatever their parents or carers’ circumstances, has the opportunity to meet a diverse range of volunteers to hear first-hand about jobs and the world of work’.

This key post is part of the Schools Engagement Team with responsibility for working closely with primary school and secondary school teachers and leaders to support them with running activities involving a diverse range of volunteers from the world of work. The role is rewarding and varied and will include supporting delivery of funded projects aimed at these audiences and general administrative support. 

Remuneration: £27k per annum

Additional Terms: We offer an excellent overall package with 30 days paid holiday, exclusive of Statutory Bank Holidays, plus a competitive pension scheme and a volunteering allowance of up to 5 days per annum – pro rata in accordance with the length of contract. Additional family friendly benefits, including enhancements to Statutory Payments.

Appointment Terms: Permanent and full time

Job Purpose:

Reporting to the Head of Schools Programmes, the Schools Engagement Coordinator is responsible for working closely with school staff in promoting and empowering schools to utilise Inspiring the Future and Primary Futures, alongside delivering virtual activities for schools. These programmes are an online system connecting schools to an enormous range of fascinating volunteers from the world of work for virtual or in person activities to raise aspirations, provide insight into jobs, tackle stereotypes and demonstrate how learning at school in the present links to opportunities in the future.

This role will be split between supporting the general self-service programme for schools nationally in an administrative capacity and delivering on funded projects including delivering activities to a case load of schools across parts of the country. There is opportunity to interface directly with children and young people from both secondary and primary schools. through facilitating virtual and in person interactive activities with volunteers.

What we are looking for in a candidate:

Education and Employers is a small charity working at a rapid pace to bring about change. This is a dynamic role for someone looking to gain a breadth of experience in the charity sector and keen to learn about the education sector and career-related learning, social mobility and volunteer engagement.  We are looking for someone passionate about motivating and inspiring children who relishes working with a range of stakeholders to create impactful activities.

The Engagement Coordinator will work closely with the Head of School Programmes and wider Inspiring the Future team to undertake the following key accountabilities:

Key Accountabilities:

The following areas are broken down to reflect the proportion of the role dedicated to each area, over the course of the academic year, with priorities differing at different times of year

Enquiries management and administrative support across the programme team:

• Managing the enquiries inbox and switchboard phone number, responding to enquiries from schools and volunteers about the charity’s work and programmes and how to sign up
• Providing targeted support to schools such as phone calls to primary, secondary schools and colleges independently utilising the programmes using a RAG (red, amber, green) system to convert them to successful activities
• Providing administrative support across the volunteer and school engagement teams, including record-keeping, data entry, meeting minute-taking, scheduling, event coordination, etc
• Monitoring new registrations from schools and sending welcome emails, keeping this up-to-date with the latest opportunities and messaging for schools
• Use Salesforce CRM to support with data management, assisting with maintaining up to date records and supporting data cleansing as needed
• Other ad-hoc administrative tasks as needed

School Engagement:

• Supporting new teacher registrants with onboarding processes such as welcome emails, platform demonstrations, info webinars
• Writing and coordinating persuasive communications campaigns to different groups of schools that have an interest in engaging with volunteers from the world of work
• In collaboration with rest of team, identifying need for and developing new resources and guidance to meet teacher needs and support them to make the most of our offers
• In collaboration with rest of team, developing and implementing new processes and technical improvements, to support increased school engagement.

Project Delivery:

• Recruiting and engaging schools according to the geographic or sector focus of a funded project
• Managing relationships with a case load of schools in different areas of the country to host planning calls, deliver sessions, gather evaluation data and ensure a legacy of independent usage
• Setting up virtual and face-to-face activities including school liaison, securing volunteers, test calls, setting up on the Inspiring the Future system and hosting on tech platforms e.g. Zoom
• Facilitating virtual and face to face activities to pupils to link with volunteers, hosting and designing themed sessions online to ensure an interactive and engaging experience for children and volunteers, following a Q&A or job guessing-game format.
• Supporting and co-hosting sessions to teachers including teacher training, staff meetings and info webinars to promote Inspiring the Future, deepen engagement and demonstrate independent usage
• Supporting the development of educational resources that provide insight into the world of work and different sectors

Person specification:

We are looking for someone with the following Skills/ Knowledge/ Expertise

Essential

• Minimum one year’s experience in a customer service, school engagement or school-based role
• Experience in successful relationship management – ability to engage confidently and sensitively with schools/colleges and at a range of levels of seniority up to and including headteacher level
• Outstanding customer service and telephone manner, including handling large volumes of email enquiries and dealing with difficult situations politely and assertively
• Strong organisational and administrative skills including close attention to detail and effective time management
• Persuasive and confident communicator who is influential, and effective in presenting a concept both in person and on the phone.
• Good level of education, demonstrating capability in producing written content to a high standard.
• Demonstrable experience of managing a diverse workload; being able to prioritise work and working under pressure.
• Good working knowledge and practical application of Microsoft Office tools

 Desirable

• Passion for supporting young people in realising their potential through harnessing skilled volunteers to engage in education
• Experience in virtual facilitation with children and young people
• Experience of project management and delivery
• Experience of client relationships management (CRM) databases, in particular Salesforce
• Experience of marketing to schools
• Experience of working in a small team
• Experience of working with volunteers
• Understanding of safeguarding, risk management and data protection
• Comfort and confidence in working with data to inform actions

Personal Attributes

• Commitment to uphold our charity’s five values - Inspiring, Inclusive, Innovative, Impactful, Integrity
• Flexible – responsive to changing operational context and new opportunities
• Team Player: working collaboratively and flexibly to achieve outcomes and is keen to add value to the organisation’s culture and ethos
• Able to undertake some occasional work in the evenings and at weekends
• Able to travel in the UK if required

Application process

The Education and Employers charity values having a diverse workforce.  We are committed to equality of opportunity and welcome applications from individuals from all backgrounds. We offer a range of inclusive employment and family friendly policies as well as flexible working arrangements in order to support staff from different backgrounds. 

The closing date for applications is 9am on Wednesday 4th February and interviews will take place in the week of the 9th February. The organisation reserves the right to conduct interviews and appoint prior to the closing date dependent on the calibre of applications received.

Please send a covering letter of no more than 2-3 sides of A4 setting out your interest in and suitability for the role against the job description and person specification, together with an up to date CV. Please include your name and the role applied for in the subject line of your e-mail. Thank you

*Please note, in your cover letter we have a strong preference for human-written content. We want to hear about you, your genuine interest in the role, and why from your experience, skills, and personality you feel you are a great fit for the role

We will only consider applications with both a CV and covering letter and applications will only be accepted from those with the right to work in the UK with a valid passport/visa. 

Thank you for taking the time to consider this role. We very much look forward to receiving your application!

The Charity is fully committed to safeguarding those in our care. We plan our recruitment processes to ensure effective timelines for any required vetting processes such as enhanced DBS, qualification, reference and identity checks. The Charity also ensures that each staff member is appropriately trained for their duties with a comprehensive induction process on commencement and regular CPD in areas like safeguarding. 

About the Education and Employers Charity

Education and Employers is an independent UK based charity launched in 2009 with the original vision of “providing children and young people with the inspiration, motivation, knowledge, skills and opportunities they need to help them achieve their potential”. Our current strategic plan and mission is available to read here. It aims to achieve this by working with schools, employers, the national bodies that represent them and a wide range of other partners including the government and third sector organisations. The charity also works with partners internationally – more details here.

The charity runs Inspiring the Future, a free service which uses innovative match-making technology to connect volunteers with state schools and colleges, quickly, simply and at scale. Schools can very easily search a massive database of willing volunteers, filter against a wide range of criteria – e.g. subject, sector, career route and send them a message. It enables young people, wherever they live, whichever school they attend, the opportunity to meet people from a wide range of backgrounds doing jobs from across the whole world of work.

Over 90,000 people have already volunteered in the UK - people from all levels: apprentices to CEOs and all sectors: apps designers to zoologists and over 85% of English secondary schools and 42% of primary schools have registered with us. People can volunteer from an hour a year in a local primary or secondary school to chat informally about their job and career route, take part in career speed networking session, give careers insights, provide mock interviews or feedback on CVs through to serving as a governor or trustee.  There is also the opportunity to link up with schools for workplace visits, job shadowing and mentoring.

Inspiring the Future operates on a technology platform kindly developed in partnership with Deloitte, Salesforce and Ordnance Survey. It allows the charity to run national campaigns and others focused on specific geographic areas or economic sectors such as engineering, science, health and arts and culture. The campaigns have secured high profile support across government, business and teacher associations and ongoing corporate partnerships including our lead corporate partner Bank of America.

In partnership with the National Association of Head Teachers the charity has developed a version for primary schools called Primary Futures and over 6,500 primaries have already signed up. To see a short clip on how it works please click here.  All campaigns run through Inspiring the Future share a common objective: to broaden young people’s horizons, raise their aspirations and show them the range of opportunities and careers routes e.g. apprenticeships and university open to them. Over 5 million interactions between young people and volunteers from the world of work have already taken place.

Since the Charity’s launch it has sought to understand what difference employer engagement in education makes to young people and the economy. It works with academics and researchers from around the world and its own research is regularly cited by government and international organisations like the OECD. The research, which has informed and influenced a range of government policies, shows that employer engagement helps improve social mobility, reduces the likelihood of young people becoming NEET (not in education, employment of training), increases the amount they earn in adult life, helps them make better informed career choices and leads to improvements in educational attainment.

Hoxton Health helps hundreds of local people to manage long term conditions and stay mobile and independent as they age.  We are seeking a new director for our calm and friendly complementary therapy clinic based in St Leonards community hospital.

About Us
Hoxton Health is a well-valued local charity, established over 30 years ago, providing low-cost complementary therapy treatments for older people and those with long term conditions. We fundraise and build partnerships to subsidise treatments, offering lower costs to older patients. Based in St Leonard’s Hospital in Hackney, our friendly team consists of independent practitioners delivering therapies through the week, two other part-time office staff, and a team of volunteers who run the reception.

What will you be doing?
The Centre Director is responsible for the management of all aspects of the organisation's operations and development – internally and externally.
This includes:

• Governance and strategy, including support for Trustee Board
• Oversee smooth running of the clinic
• Finance and fundraising
• Staff management
• Monitoring and evaluation of grant funding
• Development of new projects
• Partnership engagement with other agencies

The clinic is small but busy, with varied days and experiences. We foster a friendly and supportive environment for both our patients and team members. Leadership, guidance and inspiration for this must start with the Centre Director’s work and influence.

Why join us?

• Opportunity to shape the future of a well loved, longstanding service for older people and those with complex needs
• Satisfaction of leading a service with real and valued impact on the health of local people
• Opportunity to join and lead a friendly and welcoming team
• Employer Pension contribution
• Complementary therapy treatments at staff rate

#Director
#Centre Director
#Clinic Director
#Charity Director