Head of data management and insight jobs
Role overview
This newly created senior role strengthens The Young Foundation’s strategic business development function and supports income growth across the full range of our programmes and partnerships. The post will provide expertise in fundraising and procurement processes including approaches to philanthropic funders and investor circles as well as formal tendering, dealing with a range of funding modalities from research grants to commercial consultancy and trusts and foundations.
Key responsibilities
Business development and income growth
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Lead high‑value income generation processes, including building consortia, securing philanthropic funding, and delivering high quality formal tenders, coordinating inputs from across our delivery teams.
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Oversee the preparation of costed proposals and pitches for a diverse range of funders, including research councils, local authorities, commercial consultancy, and philanthropic trusts.
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Support the continued growth and impact of The Young Foundation’s external-facing activity, aligning business development with communications and policy work.
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Manage a robust pipeline, tracking opportunities and ensuring strategic alignment with organisational priorities.
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Develop budgets, pricing models, and partnership structures for commissioned work.
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Identify new funding and commissioning opportunities through horizon scanning, network engagement, and proactive outreach.
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Collaborate with senior colleagues to refine and grow thematic and programme areas.
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Support and advise colleagues across the organisation on approaches to business development including opportunity identification, competitive analysis, structuring meetings, building consortia and financial models.
Partnerships, networks and relationship management
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In collaboration with programme delivery leads, build and steward relationships with funders, commissioners, consortium partners and strategic collaborators.
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Lead account management for key partners to support long‑term growth and mutual value creation.
BD leadership, systems and strategy
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Create, improve and maintain appropriate BD systems, processes and tools, including pipelines, trackers and lessons‑learned approaches.
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Contribute to organisational strategy and planning and, in particular, to fundraising strategy and external affairs.
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Create and monitor BD metrics, reporting on feedback and recommending appropriate courses of action.
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Manage a repository of BD data and information, including track record, capacity statements, boilerplate bid sections, etc.
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Champion The Young Foundation’s values, ensuring inclusive, ethical and community‑centred practice.
Person specification
Prior experience – essential
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Substantial experience of leading/managing business development and income generation for a think tank or similar research/innovation led organisation.
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Track record of securing income across a range of relevant funders through both competitive tenders and proactive approaches.
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Strong commercial acumen.
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Excellent communication and relationship‑building skills.
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Understanding of UK government and non-government sectoral funding landscapes.
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Strong network in the UK community and/or social innovation sector.
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Commitment to equity and social justice.
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Demonstrated collaborative approach to team-working – able to work effectively with colleagues with a range of specialisms and to operate effectively in a remote-first organisation.
Prior experience - desirable
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Experience with the introduction of CRM software.
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Familiarity with creating and reporting on BD metrics at Senior Leadership Team and/or Board level.
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Experience of/interest in exploring the impact of AI in business development and fundraising.
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Familiarity and/or previous experience with The Young Foundation’s thematic areas (eg, community engagement, just transition, social innovation, young people, etc.).
How to apply
Please apply directly via CharityJob, ensuring you complete the application form.
As part of your application, please include a cover letter addressing the following questions:
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Where do you see the greatest business development opportunities for The Young Foundation over the next 24 months?
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In an increasingly competitive market, how would you seek to position The Young Foundation for opportunities, in light of the charity’s mission, purpose, vision and expertise?
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What is your approach to building and strengthening positive relationships to drive income growth?
The closing date for applications is 12pm on 20 April 2026
The selection process will involve an interview and a presentation task.
Interviews are expected to take place w/c 4 May 2026
As part of our commitment to equality, diversity and inclusion, we ask all applicants to complete our Equal Opportunities Monitoring Form.
This information is collected anonymously and will not form part of the selection process.
Greenpeace is a movement of people who are passionate about defending the natural world from destruction. Their vision is a world where everyone has equal access to clean air, water, and energy; where the nature we love is protected, precious habitats are restored and communities are united by ambitious climate action.
The Key Relationships programme sits at the heart of Greenpeace UK’s fundraising, securing the philanthropic investment that powers its campaigning work. The team raises around £15–16 million annually from major donors, trusts and foundations, and legacies, contributing significantly to the organisation’s wider fundraising income of approximately £37 million.
Legacy giving is a vital and growing part of this programme, generating £5–7.5 million each year and playing a crucial role in securing long-term, sustainable income. Following a recent step-change in investment, there is now a significant opportunity to accelerate growth and position legacy giving more centrally across Greenpeace UK’s fundraising and supporter engagement.
We are now seeking a Head of Legacy Giving to lead this important area. Reporting to the Deputy Fundraising Director, Key Relationships, you will provide strategic and operational leadership for Greenpeace UK’s legacy programme, overseeing both marketing and administration to maximise future income from gifts in wills.
You will lead a small specialist team and work closely with colleagues across the organisation, as well as internationally across the Greenpeace network. The role offers the opportunity to influence both UK and global legacy strategy, contributing to a shared ambition for growth across multiple markets.
As Head of Legacy Giving, you will:
- Develop and deliver Greenpeace UK’s legacy giving strategy, driving growth in both pledged and realised income
- Lead and integrate legacy marketing and administration, ensuring a seamless and high-performing programme
- Manage and develop a team of two – Senior Legacy Marketing Officer, Legacy Case Manager – fostering a culture of collaboration, accountability and continuous improvement
- Work across fundraising, campaigns and communications to embed legacy giving within supporter journeys and organisational priorities
- Identify and drive opportunities to grow legacy income, including within high-value and blended giving approaches
- Oversee legacy casework and administration, ensuring excellent supporter care, compliance and effective income realisation
- Build relationships with high-value pledgers, prospects and executors, supporting long-term engagement and stewardship
- Represent Greenpeace UK internationally, sharing best practice and supporting global legacy growth ambitions
Essential skills and experience:
- Full-spectrum legacy fundraising experience, across both legacy marketing and legacy administration
- Ability to operate at Head-level, including experience of developing and delivering strategy, while remaining close to delivery
- Line management experience with ability to lead and motivate teams, building capability and performance
- Budget experience must include managing similar levels of investment (six-figures+)
- Strong understanding of the UK legacy market, trends and best practice
- Experience of working across teams and influencing stakeholders to deliver shared outcomes
- Confidence operating at a senior level within a complex, multi-stakeholder organisation
- Strong interpersonal and communication skills, with the ability to engage and inspire a wide range of audiences
- A proactive, opportunity-focused approach — able to connect ideas, spot potential and make things happen
- A genuine commitment to Greenpeace’s mission, values and commitment to equality, diversity and inclusion
Diversity and Inclusion
Greenpeace UK recognise the value in having a diverse workforce, as well as the importance of creating equal opportunities for all. Applications are welcomed and encouraged from people of all backgrounds.
Applications are particularly encouraged from people of colour, disabled people, and people who identify as working class now or in the past.
Candidates will be selected based on how well they meet the criteria for the role and all applicants will be treated fairly throughout the recruitment process.
Anti-racism and inclusion commitments
Greenpeace UK wants its team to reflect the diversity of the communities it works alongside. It is committed to fairness, inclusion, and challenging discrimination and oppression in all its forms.
As part of this commitment, a Guaranteed Interview Scheme (GIS) is being piloted. Greenpeace UK aims to offer an interview to everyone who opts into the scheme and meets the essential criteria. See applicant pack for further details.
To apply, please upload your CV, making sure it reflects the essential skills and experience outlined above. You can use the cover letter section to share any additional information. Suitable applicants will be contacted and given full support with the formal application process.
Round 1 interviews – Friday 1st May
Round 2 interviews – Wednesday 13th May
Are you an analyst who is passionate about using data to drive decision making?
We’re looking for a Performance Analyst (Marketing Strategy and Planning) to analyse data to enhance campaign performance, audience engagement and return on investment across our marketing and communications activity.
What does this role do?
As a Performance Analyst (Marketing Strategy and Planning), you will:
- Design and maintain a measurement framework for marketing and communications activity, defining KPIs to measure performance against and regularly reporting on performance across these metrics,
- Identify trends, patterns, insights and performance drivers, and provide recommendations based on data analysis,
- Support the team with testing and experimentation, gathering evidence for various approaches and building an experimentation log,
- Complete econometric modelling, understanding the impact of different marketing activities on brand awareness and income generation, using statistical methods to measure and quantify impact.
Interviews for this role are provisionally scheduled for 22nd and 23rd April 2026, and will take place on Teams.
Could this be you?
To be successful in this role, you’ll need experience of creating KPI frameworks, and a clear understanding of measuring and understanding brand health and management. You’ll need experience of building and implementing econometrics modelling, and strong experience of data handling and building automated dashboards. You’ll have excellent communication skills, with the ability to translate complex data into actionable recommendations for varied stakeholders. A creative, user-first mindset is key, as well as a flexible, continuous improvement focused approach.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
About the role:
This is an exciting opportunity to join SHP’s fundraising team and play a key role in how we connect with and grow our community of supporters. As Supporter Engagement Officer, you will help build meaningful, long-term relationships with people who are passionate about ending homelessness in London, using digital fundraising and challenge events to bring that connection to life. From someone making their first donation to those who continue to give and champion our work, you will shape supporter journeys that feel personal, engaging and impactful.
You’ll take ownership of delivering creative, insight-led campaigns across the year, with a particular focus on challenge events and our annual Christmas appeal. Alongside this, you’ll use digital tools and data to understand what resonates with supporters, continuously improving how we communicate, grow income and strengthen loyalty. The role also offers the chance to get involved in wider projects, from developing new audiences to helping gather authentic content that reflects the real impact of our services, giving supporters a genuine connection to the change they are part of.
You’ll be joining a collaborative and ambitious team that isn’t afraid to do things differently. We value fresh thinking, honesty and a willingness to test and learn, and you’ll be supported to bring new ideas and approaches into your work as we continue to grow our fundraising offer and reach more people who want to stand alongside us.
Our hybrid working model means the role is currently 2 days per week at our Head Office in Kings Cross with the remaining 3 days from home. Specific days agreement will be discussed with the line manager.
About you:
- Experience delivering supporter engagement or fundraising activity, ideally across digital channels and challenge events, with a focus on building lasting relationships
- Confident using, or keen to learn, digital fundraising tools such as FundraiseUp, Mailchimp, JustGiving, Let’s Do This, Shopify or WordPress
- Able to use insight and data to shape campaigns, improve supporter journeys and increase engagement, income and retention
- Creative and proactive, with the confidence to try new ideas and contribute to a team that values innovation and doing things differently
- Strong organisational and communication skills, with the ability to manage multiple campaigns and priorities while keeping supporters at the heart of your work
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 19th April at midnight
Interview date: Wednesday 29th and Thursday 30th April online via Microsoft Teams
Please note there will be a second round interview for suitable candidates
This post will require a basic DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
A fantastic opportunity has arisen to join a growing team at the Academy, where you will play a pivotal role in delivering:
- An MEL system that drives real change. You’ll go beyond collecting interesting data - focusing instead on strengthening MEL practices to generate meaningful insights, ask the right evaluation questions, and ultimately support improvements that enhance the Academy’s overall impact.
- A high-quality internal support function. You’ll ensure colleagues across the organisation receive timely, expert MEL guidance, advice and hands-on support, enabling them to make informed, evidence-based decisions.
- A robust evidence base on the effectiveness of the Academy’s work. Your contribution will help shape the future programme portfolio and strengthen the Academy’s fundraising efforts by demonstrating clear value and impact.
In this role, you will provide expert support to MEL activity across a diverse product portfolio. This includes supporting the development of MEL plans and frameworks, updating MEL tools and assisting on data collection, cleaning, analysis and management. Your primary focus will be championing the use of data and evidence to inform and improve product design across the Academy.
Our location
Our light, spacious head office is based in a fantastic location in central London with views over St James’s Park and close to the West End. We operate hybrid, flexible working practices with a baseline for office-based working of a mandatory weekly team day plus further days each week as required for the role and the Academy.
Who are we?
Engineering matters. It shapes our everyday lives, from our ability to turn the lights on, have a hot shower and commute into work, to the mobile phones we rely on to keep connected. It also plays a vital role in addressing some of the biggest challenges facing society today, from climate change to global health pandemics and cyber threats.
The Royal Academy of Engineering is a charity that harnesses the power of engineering to build a sustainable society and an inclusive economy that works for everyone. In collaboration with our Fellows and partners, we’re growing talent and developing skills for the future, driving innovation, and building global partnerships, and influencing policy and engaging the public. Together we’re working to tackle the greatest challenges of our age.
With a diverse workforce and an inclusive and supportive culture, we look to attract candidates from wide and different backgrounds who have a passion for the role engineering plays in society. Our aim is to make the Academy the best place to work for the staff we have and those we seek to attract.
Why work for us?
We’re looking for people who are driven to make the world a better place. If you’re passionate about what you do and want to work collaboratively with talented colleagues to make change happen now and for future generations, we want you to get in touch.
This is the perfect time to join us. We have a dynamic, visionary CEO, a strong leadership team and an ambitious and exciting strategy. The value we bring as experts in our field and change agents is highly recognised and makes the Academy a motivating place to be. Our work today builds on a long, proud history with a focused and ambitious future which we’d love you to be part of.
We are looking for talented people who want to make a difference, to join our team – is this you?
For more information and to apply, please visit our careers page.
Closing date: 20 April 2026.
Interview date: w/c 5 May 2026.
With a diverse workforce and an inclusive and supportive culture, we look to attract candidates from wide and different backgrounds who have a passion for the role engineering plays in society. Our aim is to make the Academy the best place to work for the staff we have and those we seek to attract.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Funding Operations Manager
12 Month Fixed Term Contract – Maternity Cover
£37,199 - £44,246 pa
City of London E1 8QS and we are a hybrid working organisation
Please note this is a hybrid role based on the successful candidate working at least two days a week in our London office. Remote contracts would not be considered for this role.
Purpose of Role
This role plays a key part in enabling the smooth running of the Comic Relief Funding Department by developing, maintaining and co-ordinating the efficient and effective management of Funding Department financial and operations processes and systems.
This post will work closely with the Funding leadership team and key posts across wider Comic Relief to ensure that Comic Relief’s funding practice is enabled through consistent and efficient financial and operational policies, processes and systems.
Key responsibilities:
Financial responsibilities
· Work with the Head of Funding Operations and Approaches to oversee , manage and drive the financial aspects of Comic Relief’s grant making within the Funding Department. This includesbeing the first point of contact for Funding Department colleagues for queries relating to grant making financial processes and systems, initially troubleshooting problems and looking for ways to improve funding team financial systems, streamline funding financial team processes and generally make Funding Department financial operations more efficient
· Act as the Funding Team focal point for Finance, maintaining good communications and relationships with the CR Finance Team.
· Proactively identify risks relating to grant finances and operations, working with colleagues in the Finance and Funding Departments to propose solutions to resolve issues that may arise.
· Support the development and delivery of training on Funding Team Financial Systems for Funding Department colleagues.
· Co-ordinate monthly payments to funded partners and assist Funding Team colleagues with trouble shooting, ensuring that payments are made on time
· Co-ordinate monthly delegated decision making on funding, including ensuring papers are submitted, and liaising with Finance to ensure funds are subsequently allocated accurately.
· Co-ordinate processes around CR trustee board and sub-committee board approval of funding, including liaison with finance and other colleagues
· Support the Funding Director with accurate forecasting, reporting and record keeping on CR Grant Making activity, including the development and implementation of systems for tracking grant making, and the preparation of reports.
Operations responsibilities
· Proactively support the Head of Funding Operations and Approaches, the Funding Director, and other Funding Team heads on the development of grant giving operational policies, processes and systems, looking for opportunities to improve systems and processes to ensure efficient and consistent grant giving practice
· Support the Head of Operations and Approaches with the continual development and operationalisation of the funding handbook, including working closely and responsively with compliance, legal, finance and data teams, and proactively supporting the implementation of the funding handbook internally within the Funding Department.
· Act as the Funding Team focal point for data queries, maintaining good communications and relationships with the CR Data Team
· Work with colleagues within CR’s data function to support the ongoing maintenance and efficient use of the Salesforce Grant Management System, in line with Funding Department operational needs
· Be the internal first point of contact within the Funding Team for queries about the Salesforce Grant Making database, initially troubleshooting problems where possible, and providing basic training to new and existing members of the funding team.
· As requested, and as resource allows, carry out ad hoc research requests on CR’s funding utilising the Salesforce Grant Making database.
· Assist colleagues within the Funding Team with queries around potential funded partner assessments, compliance and financial checks, and, as resource allows, assist with these assessments and checks. .
· Support with fulfilling Comic Relief commitments to initiatives such as IATI and 360 Giving
· Support the Funding team with any other finance or operations related tasks and projects as requested by the Director of Funding or Head of Operations and Approaches.
Person specification
Essential criteria
· Experience in developing, implementing and managing financial systems and processes.
· Knowledge and experience of grant management systems
· Strong analytical, problem-solving, and organisational skills.
· Able to work proactively and independently; able to carry out multiple tasks, prioritise, take initiative, and work to deadlines in an organised manner
· Excellent attention to detail, time management and organisation skills..
· Good communication skills, written and oral.
· Collaborative, cross-functional approach that engages colleagues, partner organisations and stakeholders. Good relationship management skills, able to work as part of a team
· Self-motivated and driven, with the adaptability to collaboratively navigate unforeseen challenges.
· An understanding or lived experience of social injustice, and proven track record of working in alignment with Comic Relief’s commitment to social justice, anti-racism, diversity, inclusion and equity.
Desirable criteria
· Experience in working with databases
· Skills in data collection, analysis and reporting.
· Experience of carrying out desk-based research.
Perks and benefits:
· Flexible working hours
· Work from home option
· Life Insurance
· Wellness programs
· Employee Assistance Programme
· Enhanced maternity and paternity leave
· Paid emergency leave
· Sabbatical Opportunities
· Professional development
· Mentoring/coaching
· Paid volunteer days
· Payroll giving
· Salary sacrifice
· Team social events
· Extracurricular clubs
· Cycle to work scheme
· Free fruit
To apply please visit our website via the link and apply online.
Comic Relief reserves the right to close the role early if a large number of applications are received.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Why work at Comic Relief
There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London,
There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work.
Disability Confident Employer
As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV and application questions.
We ask that candidates that wish to be considered for this scheme email us via our website to discuss further. Please do not email CV's/cover letters.
THE ROLE
Job Title: Head of CRM
Reports To: Chief Executive
Location: Remote and hybrid working (occasional travel to SportsAid Head Office)
Salary: £60,000 per annum FTE; pro-rated to £36,000 per annum for 3 days/week
Contract: Permanent; part-time
Hours of work: Part-time position, approx. 21 working hours a week (3 days per week), some evening work may be required from time to time, reasonable flexible work options are available.
CONTEXT & PURPOSE OF ROLE
SportsAid is currently implementing Salesforce Nonprofit Cloud as our new organisation-wide CRM platform to strengthen engagement with athletes and their parents/care-givers, supporters and funders, partners, alumni, volunteers and other key stakeholders. The Head of CRM will provide strategic and operational leadership for the charity’s CRM function.
Initially the focus of the role will be to realise the value of the implementation, including adoption, embedding ways of working and processes across teams, improving data quality, refining reporting, ensuring good system governance and optimising organisation-wide usage.
Longer term, the role will develop and lead a CRM roadmap, identifying priorities and enhancements for future development and planning the strategic evolution of our new CRM ecosystem and long-term sustainability of our Salesforce Nonprofit Cloud platform.
You will lead organisational change, embed best practice CRM processes, ensure high-quality data governance and maximise the value of CRM insights to support fundraising, programme delivery, marketing, partnerships and impact reporting.
BACKGROUND
Founded in 1976, SportsAid is a national charity that provides recognition and financial help to emerging young talented sports people – the next generation of British sporting heroes and heroines – often at a crucial time in their personal and sporting development.
SportsAid’s Mission is to champion and support the next generation of athletes to fulfil their potential in sport and life.
We put athletes first. We champion fairness and inclusion. We work together. We are ambitious and accountable.
We bring together partners, supporters and alumni to provide financial help, trusted guidance and belief – particularly at the moments when staying in sport becomes hardest. For decades, we have been side by side with Britain’s greatest emerging sporting talent, from Mo Farah to Jessica Ennis-Hill to Ade Adepitan, Paula Radcliffe and so many others to give them vital support before they became Olympian and Paralympian stars.
SportsAid manages and delivers several programmes of support including SportsAid Athlete Awards, the Talented Athlete Support Scheme (TASS), the Diploma in Sporting Excellence (DiSE) and Backing The Best.
KEY RESPONSIBILITIES
CRM Strategy & Leadership
- Champion CRM adoption across all function areas.
- Serve as the internal subject matter expert on CRM best practice.
- Lead continuous improvement and optimisation of the platform.
- Develop and deliver a multi-year CRM roadmap aligned to organisational strategy.
- Act as Product Owner for Salesforce Nonprofit Cloud.
Salesforce Nonprofit Cloud Implementation & Optimisation
- Lead final configuration, rollout and optimisation of:
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- Constituent management
- Fundraising and donation management
- Grants management
- Beneficiary engagement
- Programme and impact tracking
- Configure and manage:
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- Custom objects, fields, page layouts, record types
- Validation rules and automation
- Reports and dashboards
- Permission sets and role hierarchy
- Oversee integrations (eg website forms, email marketing platforms, finance systems, payment gateways).
- Manage sandbox environments, release cycles and change control.
- Liaise with external Salesforce implementation partners where required.
Data Governance & Compliance
- Develop and enforce data governance policies and procedures.
- Ensure compliance with:
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- UK GDPR
- Fundraising Regulator guidance
- Charity Commission reporting requirements
- Maintain data integrity, security and role-based access controls.
- Implement duplicate management, data cleansing and quality assurance processes.
- Develop data retention and archival policies.
Reporting, Insight & Impact Measurement
- Develop organisation-wide reporting frameworks.
- Build dashboards to support:
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- Fundraising performance
- Beneficiary progression
- Partner engagement
- Impact reporting
- Ensure reliable KPI tracking aligned to Board reporting requirements.
- Support data-driven decision making at SMT and Board level.
User Adoption & Training
- Develop and deliver a CRM training strategy for all staff.
- Create user guides, process documentation and onboarding materials.
- Provide ongoing support and troubleshooting.
- Establish and support CRM ‘champions’ (super-users) across function teams.
- Monitor adoption metrics and address any resistance to change.
Supplier & Stakeholder Management
- Manage relationships with Salesforce partners and third-party vendors.
- Oversee licence management and budget control.
- Contribute to digital transformation projects across the charity.
ESSENTIAL SKILLS & EXPERIENCE
Experience
- Substantial experience of a similar role within a UK charity (essential).
- Experience with:
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- Marketing Cloud Account Engagement (Pardot)
- Experience Cloud
- Payment integrations (eg Stripe, FinDock)
- Grants management workflows
- Experience managing small CRM or data teams.
- Understanding of impact measurement frameworks in sport or social change.
Salesforce & Technical Expertise
- Significant experience administering Salesforce Nonprofit Cloud (or NPSP).
- Salesforce Administrator certification (ADM-201); ideally Salesforce Advanced Administrator certification.
- Strong understanding of:
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- Data model architecture
- Schema design and object relationships
- Flow automation (Salesforce Flow)
- Validation rules and approval processes
- Reports and dashboard development
- Familiarity with managing integrations using APIs, middleware or tools such as:
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- REST/SOAP APIs, Zapier or similar
- Marketing automation integrations
- Experience in implementing and managing Salesforce Applications.
- Experience managing CRM data migrations.
- Understanding of role hierarchy, profiles and permission sets.
CRM Leadership Experience (ideally involving Salesforce)
- Proven experience leading CRM implementation or major system transformation.
- Experience developing CRM strategies in a UK charity, membership or sport organisation.
- Experience driving organisational adoption and behavioural change.
- Demonstrable success improving CRM data quality and insight capability.
Data & Governance
- Strong understanding of:
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- UK GDPR and data protection principles
- Data governance frameworks
- Information security best practice
- Experience implementing data quality monitoring processes.
Project & Change Management
- Experience managing system rollouts and phased releases.
- Familiarity with Agile or iterative delivery approaches.
- Strong stakeholder engagement skills across technical and non-technical audiences.
- Ability to translate operational needs into technical CRM solutions.
Communication & Leadership
- Excellent written and verbal communication skills.
- Ability to influence senior leaders and Board members.
- Strong facilitation and training capability.
- Collaborative, solutions-focused and pragmatic approach.
Personal Attributes
- Strategic thinker with strong operational delivery capability.
- Highly organised with attention to detail.
- Comfortable working in a growing and evolving organisation; happy to be ‘hands on’.
- Passionate about the power of sport to change lives.
- Committed to inclusion, diversity and safeguarding principles.
WHAT WE OFFER
- The opportunity to lead SportsAid’s digital transformation to ensure the charity is enabled to make a lasting impact on the lives of young athletes and their families.
- A collaborative, supportive working environment where your ideas and contributions are valued.
- Professional development opportunities to enhance your skills and grow within the role.
- Flexible working: reasonable flexible, remote and hybrid working options are available.
- Salary: a FTE salary of £60,000 per annum; pro-rated to £36,000 for 3 days/week.
- Pension: SportsAid makes a contribution of 3%, and the employee makes a minimum contribution of 5%.
- Healthcare: membership of the SportsAid private health insurance scheme is available for the employee with premiums paid by SportsAid.
- Cycle to Work Scheme: available to all staff.
- Death in Service Benefit: inclusion in company scheme.
- Season ticket loan: an interest free loan is available to all staff.
- Holidays: 25 days per year, plus Bank Holidays, increasing by 1 day for each year of service, up to 30 days (pro-rated for part-time roles).
APPLICATION PROCESS
Please apply with your CV and a one page cover note on how you meet the essential criteria – the application deadline is by 5pm on Friday 17th April 2026.
On receipt of your application, you will be sent a confidential equal opportunities form, which all applicants will be asked to complete. Shortlisted applicants will be notified by Wednesday 22nd April 2026 to have a preliminary online conversation with the recruiting panel (including the Chief Executive and the database implementation consultant).
Interviews will be held in person on Thursday 30th April 2026 at the SportsAid office in London.
SportsAid recognises that certain sections of the community have been affected by structural inequities and may be denied the opportunity to participate equally and fully in sport at all levels. SportsAid as an organisation believes our role is to remove the barriers that our most under-served, at risk and minoritised groups of young people experience when trying to access sport and physical activities.
SportsAid therefore positively welcomes, and seeks to achieve, diversity in our workforce and that all job applicants, volunteers and employees receive equal and fair treatment. We positively encourage applications from all candidates regardless of age, race, ethnicity, gender, disability, marriage and civil partnership status, gender identity, background, religion, faith, sexual orientation, maternity status, pregnancy, belief or nationality.
NOTES:
The SportsAid office is in London, but this role can be based remotely.
As the role may involve indirect, online contact with young people, the appointee will be required to undergo an enhanced DBS check in relation to the post.
37 hours per week / Permanent / Monday - Friday, 09:00 - 17:00 / Hybrid working - a minimum of three days on site per week, with up to two days working from home.
YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.
We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.
We are here for children and young people, many of whom face multiple challenges and need our support.
Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.
The Impact and Improvement Team provides leadership on business improvement and assurance of service delivery - including quality, performance, and outcomes for children and young people. The team ensures that data and reporting meet statutory and regulatory compliance requirements, while also overseeing critical functions such as data protection, complaints, and whistleblowing.
The team is additionally responsible for driving the organisation’s digital transformation agenda. Through the work of the Digital Systems Project Manager and the Data & Performance Lead, the team leads strategic projects aimed at improving data quality and developing systems that support the needs of an increasingly digital organisation.
The Data and Systems Support Officer is an exciting new role created to help our colleagues access and use information with greater confidence and ease, enabling them to deliver the best possible services. By supporting colleagues across the organisation, this role will make data feel more approachable, reliable, and genuinely useful in day‑to‑day work.
You will play a key role in supporting data activity across the organisation, working closely with and learning from the Data & Performance Lead. They will contribute to essential reporting and analysis, offer practical support to non‑technical colleagues facing data challenges, and produce clear insight summaries for Deputies, Managers, and Heads of Service. The role includes a defined development pathway, with on‑the‑job learning and system‑administration training delivered by our system partners.
As our processes become increasingly digitalised, this role will strengthen resilience and flexibility within the data function. You will also provide vital internal administrative support for key systems, helping us respond more quickly to user requests and shape ongoing improvements across our digital and data landscape.
If you are enthusiastic about this opportunity but don’t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we’re looking for.
We are looking for a someone with a strong understanding of how data supports organisational performance and informs effective decision‑making. Along with a strong attention and a desire to learn analytics, system administration and digital tools in a supportive environment.
You will recognise the value of clear reporting and engaging visualisation in bringing information to life and be genuinely passionate about helping colleagues unlock the potential of digital tools.
You will already have excellent communication skills that enable you to work confidently with a wide range of internal stakeholders, many of whom may not have a technical background. Experience with data handling, reporting tools, Microsoft Excel, Power BI (or equivalent), Salesforce, and SharePoint would be highly advantageous.
CLOSING DATE: Friday 17 April 2026 at midnight.
PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.
Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.
Our mission is to help children and young people have a fair chance to be who they want to be.

The client requests no contact from agencies or media sales.
Salary: £62,651 per annum
Contract Type: Fixed Term Contract – Paternity Cover (up to 10 months)
Closing date: 7 April 2026 at 11pm
Interview date: 4 – 15 May 2026
About CARE
CARE International is a global humanitarian organisation leading the fight to end poverty in the world’s most challenging situations. Women and girls are at the centre of our work, because we cannot overcome poverty and inequality until all people have equal rights and opportunities. We know that when a crisis erupts, women are often the first to pick up the pieces, so we work alongside women, so they have the power to make change where it’s needed most. Founded in 1945, CARE currently works in over 100 countries and last year alone reached 53.4 million people through nearly 1,500 projects.
Why work for CARE International UK?
CARE International UK is currently developing its new 4-year Strategy working within the CARE International Vision 2030, which will launch in July 2026. The strategy will build on our focus on women’s leadership in crisis, and expand on our strengths in anticipatory action and women’s access to economic opportunities. This includes investing in CIUK’s Early Action Fund, which sits within the Programme Management Team and works with country offices to support communities to prepare for and respond to climate and conflict-related emergencies. The Programme Management Team is at the centre of driving the impact we want to achieve through our new strategy, and continuing to work towards our goal of giving more power, resources and space to local organisations and communities, in particular to women-led organisations and women activists, so they can lead the decisions, debates and programmes that affect their lives.
The Head of Programme Management is a key organisational leadership role and will be part of the CIUK Extended Leadership Team working with other heads of team and the senior leadership team to help run the organisation effectively and deliver the 4-year strategy. CIUK’s restricted income from donors is significant and is CIUK’s largest income stream; as such the Head of PMT has a high level of responsibility for stewardship and effective management of the ongoing programme portfolio. Our largest programmes are complex multi-partner consortia in fragile contexts with budgets of up to £60m. The role-holder also has a crucial role to play in identifying learning from our programmes and sharing these across CARE and the sector.
About you
You will have demonstrated experience working with a range of donors, including the UK Foreign, Commonwealth and Development Office (FCDO), with deep knowledge of how the FCDO operates, how they are structured and contract programmes, as well as their current priorities. You will also have experience delivering programmes with corporate partners, and trusts and foundations. You will have the ability to build strong relationships and have demonstrated ability to negotiate complex contracts with donors and influence donor positions. You will have a strong programme management and risk management background that allows you to understand and work across multiple projects and contexts, and manage risk at the portfolio level, dealing effectively with new risks and issues as they emerge.
As a leader of a large team, you will have strong people leadership and interpersonal skills, with the ability to translate strategy into action, motivate colleagues and demonstrate to team members how their role links to organisational strategy and objectives. Your leadership style will be aligned with CIUK’s feminist leadership principles and values. You will need to have experience of working in donor-funded organisations, understand cost recovery models, and have experience working to deliver large-scale programming in development and/or humanitarian contexts. A good understanding of the current debates in the sector on local leadership and a commitment to the principles set out in the pledge for change are essential.
About the role
The Head of Programme Management leads a large team to oversee all of CIUK’s active humanitarian and development projects funded by UK donors. The team leads CIUK’s relationships with Country Offices and Regions and develops close partnerships to help us achieve long-term and effective programming across the humanitarian and development arena. The team also builds strong relationships with institutional donors and works with the Partnerships and Philanthropy team to deliver corporate-funded programmes. The Head of Programme Management is responsible for ensuring strong grant management and donor compliance including programme financial management. The team ensures that CARE provides and is recognised by donors for offering excellent value for money and real impact for its programme participants. The team also leads CIUK’s approach to delivering smart development and humanitarian programmes with an increasing focus on equitable partnership approaches.
The role covers four main areas of responsibility:
Representation and relationship management
Holding relationships with a set of senior stakeholders including FCDO Senior Responsible Owners, other donor counterparts, CARE Country Directors, Programme Directors and Regional Directors. Negotiating contract terms with donors and troubleshooting delivery issues with country offices. Positioning CARE’s work to external stakeholders, including personally representing CIUK in external forums and with donors.
Organisational and team leadership, strategy and planning:
Set and drive the programme management team’s annual plans and contribution to the organisation’s strategic priorities. Be accountable to delivering on team KPIs and organisational KPIs that link to PMT’s work. Play a key role in the leadership of the Programme and Policy department. Provide strong line management to direct reports and demonstrate a strong personal commitment to CIUK’s equity, diversity and inclusion goals and feminist leadership principles.
Financial and compliance management
Provide close and effective management of multi-million pound budgets. Reforecast accurately throughout the year, identifying and working with country offices to rectify implementation issues. Manage risks and issues at portfolio level, raising high and critical risks for attention by senior leadership and board as necessary. Ensure donor compliance is followed.
Programme quality, monitoring evaluation and learning
Ensure that CIUK closely monitors project implementation, relevance of programme outputs and outcomes and ensures programmes meet relevant technical standards and up to date best practice. Programmes fulfil requirements on programme quality and adhere to do no harm standards, the Core Humanitarian Standard, and ensure that CARE’s safeguarding standards are met throughout the life of the programme. Proactively share knowledge from CIUK’s programmes across the confederation and externally.
Right to Work in the UK
All applicants must have the legal right to work in the United Kingdom at the time of appointment. Proof of right to work will be required as part of the recruitment process. For more information, please visit the UK Government's guidance on right to work. Where you do not have current right to work in the UK, then this will be discussed with you as part of the recruitment process. Please note that not all roles are eligible for sponsorship and further information (should you require sponsorship to work in the UK) on eligibility can be found here.
Safeguarding
CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.
Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:
· Satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme (link here). In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
· Appropriate criminal record checks (including a Bridger check, link here).
By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.
Equality and Diversity
We are committed to Equality and value Diversity. We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to HR.
We are committed to building a diverse and inclusive workplace where everyone feels valued and respected. We particularly welcome applications from people of underrepresented backgrounds, including those from Black, Asian and other ethnic minority communities, and individuals who identify as LGBTQ+.
The client requests no contact from agencies or media sales.
Bible Society believes the Bible is God’s gift for God’s world. We share it because we believe it changes lives for good. We want Christians to be confident in the Bible’s truthfulness and reliability, and we want to change how people talk about it in wider society and invite them to see it as a source of wisdom and joy.
We’re now seeking aHead of Communications, with exceptional PR campaign experience, someone who canlead high-impact multi-channel campaigns that influence opinion and spark conversations. You’ll set and drivea bold, integrated communications strategy at a significant cultural moment for Bible Society. You will ensure we continue to speak clearly and confidently into both the Church and wider public life, helping position the Bible as a source of wisdom and hope. This is a role for a gifted communicator who can navigate complex cultural issues with clarity and grace, while bringing theological sensitivity, cultural intelligence and strategic insight
You’ll oversee all aspects of our external and internal communications – from media relations,campaign delivery, digital engagement and reputation management to editorial quality, storytelling and internal messaging. Leading a talented multidisciplinary team, you will help shape how Bible Society is understood, trusted and talked about, equipping senior leaders (including our Chief Executive) to communicate with confidence and impact.
If you’re excited by the challenge of creating standout PR campaigns, engaging diverse audiences and championing the credibility and relevance of Scripture today – and you have the legal right to work and remain in the UK – we’d love to hear from you. Please provide your CV and a 250-word statement that sets out your motivation and relevant experience for the job.
We believe the Bible is God's gift to the world. We want everyone to discover its message for themselves.


Using Anonymous Recruitment
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What if your career in youth work could sit at the intersection of sport, safety, and genuine transformation? Fight for Peace is looking for a Youth Work Manager who knows that the real work happens in the relationships — and has the experience to prove it.
This is a senior leadership role for someone who understands the realities facing young people in inner-city communities, and who is ready to lead a team that meets them where they are — every evening, every session, every conversation that counts.
Fight for Peace has spent over two decades using boxing and martial arts as a gateway to something bigger, education, employability, personal development, and a real shot at a different future for young people aged 7–25 in East London. As our Youth Work Manager, you'll be the person responsible for making sure the youth work at the heart of our Academy is outstanding.
You'll lead our youth workers, shape our programmes, and act as our primary safeguarding lead within primary interventions. This isn't a hands-off management role, you will be present in the Academy at least four evenings a week, visible to young people and staff alike, and actively involved in the delivery of life-changing work.
What you'll own:
You'll take the lead on designing, developing, and quality-assuring our youth work offer, including programmes like Man Talk and Lutadoras, our gender-specific personal development groups, as well as youth leadership initiatives and open-access evening services. Working alongside our Sports Manager and MEL team, you'll ensure every programme has a clear theory of change, measurable outcomes, and personal development woven into its core.
Safeguarding sits at the very centre of this role. You'll be the named lead for safeguarding across primary interventions, responsible not just for managing individual concerns, but for building a culture where every member of staff is vigilant, confident, and fully trained. You'll know your way around Working Together to Safeguard Children, contextual safeguarding, and trauma-informed practice, and you'll bring that knowledge to life in how the team works every day.
You'll also manage a team of youth workers, recruiting, developing, and holding them to high standards through regular one-to-ones, team meetings, and a genuine investment in their growth. Many of our youth workers are young people themselves who have come through our programmes, and supporting their professional development is a privilege that comes with this role.
What we're looking for:
You'll have a strong track record in youth work, ideally in an inner-city or community setting where the issues of violence, exploitation, and social inequality are not abstract concepts but lived realities for the young people you work with. You'll hold a recognised youth work qualification at Level 3 or above, and have experience acting as a designated safeguarding lead or equivalent.
You'll be a confident leader, a skilled relationship-builder, and someone who genuinely thrives in a fast-paced, dynamic environment. Above all, you'll believe without reservation that every young person has the potential to succeed, and you'll bring that belief into work with you every single day.
The details:
- Salary: £37,000 – £42,000
- Location: Fight for Peace Academy, Woodman Street, London E16 2LS
- Academy presence required a minimum of four evenings per week, including Friday evening rota cover
An enhanced DBS check and recognised safeguarding qualification will be required. Right to work in the UK is essential.
Fight for Peace is committed to equality, diversity and inclusion. We particularly welcome applications from individuals with lived experience of the communities we serve.
inspiring young people to reach their full potential and promoting peace in our communities
The client requests no contact from agencies or media sales.
This is an exciting opportunity for a confident, forward‑thinking finance professional who wants to make a meaningful impact - both in strengthening financial performance and in supporting a mission that transforms lives.
As we journey towards our vision to bring fulness of life for every child, no matter what struggles they face, we’re looking for a motivated and mission-driven individual to join our team as Finance Manager.
The Finance Manager will play a central role in shaping the financial strength and future growth of the charity. As the operational lead for day-to-day finance, you’ll ensure robust financial controls, deliver accurate and timely reporting, and provide clear, strategic insight that empowers leaders across the organisation. Working closely with the Director of Finance, you will be a key voice in safeguarding financial health and driving forward our mission.
As a fully qualified accountant, you will lead a high-performing finance function, bringing expertise across budgeting, forecasting, financial planning, and analysis. You will oversee and continually improve financial systems and processes, ensuring they are efficient, compliant, and fit for a growing organisation with ambitious goals. Your leadership will help ensure long-term sustainability and support informed decision-making at every level.
Beyond core financial management, this role offers the opportunity to shape broader organisational development. The Finance Manager will work closely with TLG’s commercial subsidiaries - Hope Park Business Centres and Hope Park Workspaces (Salford Quays) - providing financial oversight, analysis, and strategic advice to help these ventures thrive. The success of these income‑generating enterprises plays a key role in funding and expanding the charity’s work with children, young people, and families.
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.
Hours: Part-time or full-time (0.8 – 1.0 FTE, 30 - 37.5 hours)
Closing Date: Thursday 7th May
Initial Interviews: Tuesday 12th May – Online
Final Interviews: Friday 22nd May – at our National Support Centre in West Yorkshire
The client requests no contact from agencies or media sales.
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Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.
As part of our safer recruitment and safeguarding responsibilities, this role requires a DBS check and professional/character references. We are committed to inclusion and will consider each application fairly.
About you:
This is a terrific opportunity to play a fundamental role as Welfare Grants Manager at Muscular Dystrophy UK.
You will be responsible for the effective management and delivery of the charity’s equipment and housing grants programmes, including the Joseph Patrick Trust (JPT) mobility equipment grants and the Property Impact Fund housing grants.
About us:
Muscular Dystrophy UK is a charity that connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So everyone can get the healthcare, support and treatments needed to feel good, mentally and physically.
This is an exciting time to join Muscular Dystrophy UK. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.
Values and behaviours:
- A positive attitude and approach that reflect the charity’s values.
- Seek opportunities to contribute to the development of the charity.
- A commitment to and an understanding of disability issues, equality, diversity and inclusion.
- Always demonstrate role model behaviour.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We believe in supporting our people both professionally and personally.
Alongside a competitive salary, we offer a comprehensive benefits package designed to promote wellbeing, work–life balance, and career development. Our offerrange of benefits includes great pension contributions, life insurance, cycle scheme, health cash plan, employee assistance programme, instant retail and events discounts, and much more...
Location: We operate a hybrid model (home and office, London SE1)
Closing date:Wednesday, 8th April 2026
Interview dates: NB: Please note that we are interviewing on a rolling basis and may close the advert earlier than the stated deadline if we successfully fill the role.
Please download the job description to see full role responsibilities
We connect a community of more than 110,000 people living with one of over 60 muscle wasting and weakening conditions and people around them.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Head of Community Services Development will lead the growth and evolution of Day One’s national offer for people affected by serious and life-changing injury, while designing and implementing a new service to support individuals transitioning from Hospital to Home. The post holder should combine strategic leadership with hands on service design and development expertise, ensuring the national offer becomes the charity’s returning home service in line with the new strategy for 2026-2029. Newly designed services will deliver high-quality, compassionate support and that are well designed, evidence-based and responsive to the real world needs of people with serious and life-changing injury. Working closely with the Head of Lived Experience, to ensure lived experience insight is central to all design and implementation, and that new pathways complement Day One’s existing Peer Support model.
What You Will Bring
To be a highly organised, outcome focussed self-starter, with excellent communication and leadership skills who is able to work in a fast-paced environment and build productive relationships with internal and external stakeholders. You will be highly skilled and experienced in scoping and designing a service and seeing it through to implementation, adapting it in accordance with ongoing analysis and feedback.
How to apply
Please upload your CV and supporting cover letter to Charity Jobs outlining why you’re interested in the role. Please take your time to explain how your experience is relevant to this post.
Closing date: 9am Monday 13th April 2026
Interviews:
First stage virtual: Monday 20th April 2026
Second stage in-person (Leeds): Thursday 30th April 2026
For further information, please refer to the attached recruitment pack.
Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deputy Head of Operations
Suzy Lamplugh Trust
Hybrid (40% office-based after probation)
Full-time (35 hours)
Permanent
£43,258
Start: ASAP
Lead services that support victims of stalking and abuse
The Suzy Lamplugh Trust is looking for a Deputy Head of Operations to provide senior leadership across our services, ensuring high-quality, safe and effective support for victims.
This is a key role within our Operations team, responsible for driving performance, supporting managers, and ensuring our services directly supports victims of stalking, maintains high quality impact standards, meets safeguarding standards, remains inclusive and delivers funder requirements.
About the role
You will:
- Lead operational delivery across multiple services
- Line manage senior managers, supporting performance and development
- Oversee service performance, quality assurance and safeguarding
- Use data and insight to identify risks and drive improvements
- Represent services confidently with funders and partners
- Support the mobilisation of new services and organisational change
About you
You will bring:
- Significant experience in senior operational management within a safeguarding or victim support setting
- Strong understanding of safeguarding, risk and trauma-informed practice
- Experience managing services against KPIs, contracts or funder targets
- Confidence leading managers and overseeing multi-service delivery
- Strong analytical and decision-making skills
Desirable:
- Experience in stalking, domestic abuse or VAWG services
- Charity or commissioned service experience
Why join us
- Make a real difference to people experiencing stalking and abuse
- Join a collaborative, mission-driven organisation
- Play a key role in shaping and improving services
How to apply
Please submit your CV and a supporting statement demonstrating how you meet the essential criteria detailed within the person specification.
Applications will not be considered without a supporting statement
To reduce the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment
The client requests no contact from agencies or media sales.




