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Northern Dog Volunteer Recruitment Officer
Location: Home based, supporting northern region’s (Including Scotland, Northern England and parts of the Midlands, with travel outside these areas occasionally)
Salary Band: £26,000 to £27,000 FTE (pro rata for part-time hours)
Job Type: Part-time (3 to 4 days per week), with flexibility required for regular evening / overnight stays and weekend work
Reports To: Head of Dog Supply & Canine Support Services
Medical Detection Dogs trains dogs to save lives.
We train specialist dogs to detect the odour of human disease, providing life-saving alert assistance dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease.
We have an exciting new opportunity to join this small but fast-growing charity that is a world leader in its specialist, innovative field.
We are looking for someone with the skills, experience and passion to join our Canine Services Department, and to be responsible for the recruitment, training and development of dog supply volunteers.
Responsibilities of the Role:
Recruitment of Volunteers (puppy socialisers, holiday cover, and fosterers)
- To liaise with volunteering team regarding current recruitment areas and support on the ground recruitment activities in the relevant regions, involving volunteers and dogs where appropriate
- To manage the process of dog volunteer recruitment
- To oversee that necessary checks have been completed to assess prospective new dog volunteers, including home, workplace, pet dog and children assessments, when required
- Inform stakeholders when a dog volunteer is signed off and ready to have an MDD living with them
- Achieve monthly targets as set by the Head of Dog Supply and Canine Services
Training of Volunteers:
- Deliver effective training by organising dog handling classes before volunteers receive their Medical Detection Dog
- Oversee the online training pathway for all dog volunteers
- Ensure all dog volunteers have received and read the training manual, addressing any questions they may have
- Be the first point of contact for all dog volunteers during the application and training process
- Link volunteers with appropriate buddies prior to placement of a puppy/dog
Other:
- To manage the Puppy Socialisers Facebook page, delivering key training messages via this platform.
- Update the Harlequin CRM and Assemble database promptly to maintain accurate and up to date records of all dog volunteers, e.g. what training they have received etc.
- Support the Dog Training and Partnership Instructor in matching and allocating dog volunteers with MDD puppies
- Support the charity’s fundraising, communications and volunteering teams as required, specifically in relation to your area
- Share best practice with colleagues across the charity
- Other tasks or ad hoc duties agreed with your line manager to ensure the successful running of the charity
Person Specification
Essential
- Experience in planning and coordinating volunteer recruitment events and recruiting volunteers
- Previous experience delivering training sessions
- Strong ability to communicate clearly and confidently with a range of audiences
- Confidence in using social media to promote volunteer recruitment
- Basic knowledge of GDPR
- Ability to deliver volunteer training, including assessing individual learning styles and adapting approaches while following structured programmes
- Strong teaching and instructional skills
- Ability to plan, prioritise and organise workload effectively for self and others
- Ability to communicate effectively and appropriately with a wide range of stakeholders, including clients and their families, volunteers, professional partners, members of the public, media, managers and colleagues
- High level of IT literacy and report writing skills, including Microsoft Office (Outlook, Word, Excel, PowerPoint)
Desirable
- Understanding of training assistance dogs
- Minimum 1-2 years’ experience in dog training
- Basic understanding of practical dog training theories
- Knowledge of laws related to dogs
- Understanding of dog and human psychology
- Awareness of health and safety implications in dog and volunteer handling
- Understanding of ADUK and ADI regulations
Finally, the successful candidate will also be expected to:
- Hold a full UK Driving Licence
- Provide proof of identity and eligibility to work in the UK
- Undertake a Disclosure and Barring Service (DBS) check
- Work some evenings and weekends with the possibility of spending nights away
To Apply
If you feel you are a suitable candidate and would like to work for Medical Detection Dogs, please do not hesitate to apply.
We are a welcoming, diverse and inclusive charity. Medical Detection Dogs thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion.
Location: Remote (based in England, Scotland and Wales with occasional travel).
Salary: £25,360 - £28,665 pro rata (£20,288 - £22,932 actual)
Hours of work: 28 hours a week (4 days)
Contract type: Permanent
Why work for Kids Matter?
- Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
- Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
- Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
- Flexible working across weekdays to suit your schedule.
About us
Kids Matter is one of the UK’s fastest growing children’s charities. Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.
Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.
We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.
About the role
The Support & Training Coordinator role involves:
- Managing onboarding processes for new facilitators attending training, ensuring clear communication of expectations and timelines, including safeguarding checks
- Supporting the Support Coaches by coordinating essential ongoing facilitator engagement: including group calls, follow up sessions, communication touchpoints and additional resources
- Coordinating the logistics of monthly facilitator training sessions, including placing orders, liaising with suppliers, monitoring stock levels and order numbers, and overseeing communications and systems
- Developing and maintaining systems that monitor and support the full facilitator journey — from onboarding through to ongoing support
About you
Do you have strong organisational and administrative skills? Can you work confidently with systems, databases, and digital tools? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?
Then we would love to hear from you!
Please see the job pack for more details on the role and application process.
How to Apply
You can apply for the Support & Training Coordinator position by completing a copy of our online application form.
The deadline for applications is 13th July at 9am. All successful and unsuccessful applicants will be notified by email.
We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.
If you have any questions, please refer to our recruitment FAQs document. If you would like any application and interview support or you need any reasonable adjustments throughout the application process, please contact Katie Washington (HR & Systems Manager).
We exist to reduce the impact of poverty on children in need across the UK.


The client requests no contact from agencies or media sales.