Health and wellbeing volunteer jobs
At Ambitious about Autism, we're looking for a Finance Assistant to join our team on a 12 month MAT cover.
This is a critical role within the Financial Accounting function ensuring that processing is kept up to date and that accounting records are accurately input onto the finance system.
Key responsibilities will include:
- Setting up new suppliers on the finance system
- Managing the purchase ledger
- Entering invoices onto the finance system
- Training new staff on using the finance system
- Entering all expense claims and checking that receipts are attached
We are looking for someone who has:
- Proven financial accounting experience
- Proven experience in all areas of transactional accounting including the purchasing and sales ledgers
- A good level of numeracy and financial literacy
- Ability to work unsupervised to a high standard whilst effectively prioritising workload
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.
The client requests no contact from agencies or media sales.
Family Support Worker
£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)
South West Team - Bristol and surrounding areas
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our South West Care Team.
Reporting to the Family Support Manager of the South West Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
Location:
This post will cover the South West of England, with this position focusing on Bristol and the surrounding area.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly.
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees, including:
- Flexible working hours to balance home and working life
- Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
- Company car for front line care posts
- 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
- Time off in Lieu
- Access to the Blue Light Card Scheme, and other rewards and discounts
- Bike to work, season ticket loan and payroll giving schemes
- A recommend a friend recruitment bonus scheme
- Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
- Pension scheme where we contribute 5% of your salary and you contribute at least 3%
- The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
- Robust training and development programmes to support your learning and growth
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please visit our website via the link.Please disclose on your application form if you have used AI for any part of your job application.
Interview dates: Interview Dates to be confirmed.
Interviews will take place at our South West Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No: 1070532
Position: MS Dynamics CRM Systems Administrator
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: Starting from £35,825 per annum, plus excellent benefits
Salary Band and Job Family: Band 2, Professional and Technical
You’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,403 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
The MS Society has made a huge investment in technology to implement a new CRM system to enable us to improve in use of our data and to streamline contact with the MS Community, including Services, Fundraising and directed communications. This is the Organisation’s key, central system.
90% of all funding for the charity is processed through the CRM system including Gift Aid, regular giving and special events, Direct Debits. This role is critical and responsible for the end-to-end processes working and, therefore, the income being processed and collected in a timely fashion.
The role will be part of a CRM team responsible for managing and supporting functionality and data integrity within the CRM system. The role is also responsible for managing key internal and external relationships at all levels.
The role is also responsible for delivering the 1st, 2nd line support of the CRM system as well as building import templates, workflows and that data within is clean, accessible and available.
The successful candidate is expected to be an expert in their field.
Closing date for applications: 9:00am on Friday 20th February 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our recruitment and selection process
- The first round of our recruitment and selection process includes an interview with competency-based questions.
- Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.
- We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
- You might also be invited for a second interview. We’ll let you know about this during the selection process.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 39 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
At Scouts, we believe in empowering young people with skills for life. We give over 400,000 4-25-year-olds the skills they need for school, college, university, the job interview. Skills they need for life and to help them find their place in the world.
Scouts brings people together from all genders, races and backgrounds – everyone is welcome! Together we’re building stronger communities and contributing to a stronger society. All this is made possible by the generosity of our adult volunteers and the incredible staff who make our mission possible.
We’re now looking for an empathetic, values‑driven HR Business Partner to join our vibrant People and Culture Team and help shape a workplace where everyone can thrive.
In this pivotal role, you’ll work closely with leaders across the organisation to build capability, strengthen culture and ensure our people strategies truly support our wider business aims. You’ll be the trusted first point of contact for managers and staff in your directorates, offering clear, thoughtful and pragmatic advice across the full spectrum of employment matters.
Whether guiding a manager through a complex employee relations issue, advising on terms and conditions, or ensuring our HR systems and records are accurate and up to date, you’ll bring a calm, human approach rooted in our values of care, respect, integrity and cooperation.
You’ll play a key role in administering our salaries policy, liaising with Payroll, issuing contract amendments, updating policies and supporting our commitment to health, safety and wellbeing. You’ll also help us embed equity, diversity and inclusion in everything we do – balancing organisational needs, individual circumstances, legislation, data insights and our values to provide fair, consistent and compassionate guidance.
Alongside day‑to‑day support, you’ll also have the chance to contribute to exciting cross‑organisational projects linked to organisational development, learning and development, pay and benefits, workforce planning and EDI. This is a fantastic opportunity to broaden your experience while helping shape the future of people practice at Scouts.
We’re looking for someone who brings emotional intelligence, curiosity and a collaborative spirit. You’ll have experience across a broad range of HR advisory and administrative work – including change processes, grievances, disciplinaries, capability and performance management – and a strong understanding of the employee lifecycle. You’ll be confident using an HRIS, analysing data, mediating conversations and supporting wellbeing. You’ll also have up‑to‑date employment law knowledge, line management experience, and be CIPD‑qualified.
If you’re passionate about delivering a great people experience and want to make a meaningful difference in an organisation with purpose, we’d love to hear from you. Come help us build a workplace where every colleague feels supported, valued and ready to do their best for young people.
For further information, including the full role profile and required criteria, please download the recruitment information pack by clicking through on the Redirect to Recruiter button.
Closing date for applications : Midnight on Friday 27th February 2026
All direct and third party applications will be forwarded to Morgan Law.
Marie Curie is the UK’s leading end-of-life charity, dedicated to ensuring that everyone facing the end of life has access to the care, support, and dignity they deserve. We are the largest non-NHS provider of end-of-life care in the UK and the only organisation to operate across all four nations. Through our network of community nursing, hospice care, and comprehensive information and support, we are here for people and families when they need us most.
Job DescriptionJoin Us in Making a Difference at Marie Curie
Marie Curie is looking for a dynamic Senior Data Insights Manager to supercharge our insight capability during an exciting period of transformation. If you’re a strategic thinker, a confident influencer, and a hands-on analytics leader who loves turning data into action.
In this pivotal role, you’ll lead our insight function while the Head of Fundraising Analysis, Insight & Selections supports a major CRM replacement project. You’ll set the direction for analysis across Fundraising & Retail and Marketing & Comms deliver high-quality insight that drives decision-making, and mentor a talented team of analysts to push boundaries and explore new techniques.
This is a role for someone who thrives in a fast-paced, collaborative environment someone who can partner with senior leaders, challenge thinking, and champion an insight-led culture across the organisation.
What you will deliver
- Shape and embed best-practice approaches to data analysis, visualisation and storytelling.
- You’ll play a key role in strengthening our analytical capability coaching and developing 5 analysts at all levels, nurturing technical growth, and shaping a supportive, curious, insight-driven team culture.
- Deliver actionable insights that influence strategy, performance and supporter engagement.
- Work closely with senior stakeholders, translating business needs into analytical solutions.
- Improve and evolve reporting capabilities, including Power BI self-serve dashboards.
- Build new reporting functionality from data set creation to visualisation.
- Enhance the organisation’s data assets by identifying and integrating new internal and external data sources.
- Lead on model development, testing and implementation to support fundraising growth.
- Champion insight adoption across the directorate, building data confidence and capability.
- Act as a trusted advisor to senior leadership, supporting forecasting, budgeting and strategic planning.
- Stay ahead of industry trends, exploring new tools, technologies and analytical methods.
What You’ll Need
- Strong analytical expertise across a range of techniques, with hands-on experience in Power BI, SQL and modern data tools.
- Proven experience leading and line-managing analysts, with a passion for developing people.
- Exceptional stakeholder management skills confident influencing senior leaders and shaping decisions.
- Proven ability to build and nurture collaborative teams, fostering a culture of growth, learning and shared success.
- A strategic mindset with the ability to step back, challenge assumptions and identify the real questions behind the brief.
- Excellent data storytelling skills able to turn complex analysis into clear, compelling insight.
- Experience improving reporting systems, building dashboards and enabling self-serve insight.
- A track record of working collaboratively across multiple teams and functions.
- Curiosity, creativity and a drive to innovate always looking for better ways to use data.
To view the job description, please click
Application Process
As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. (As we’re expecting strong interest, this role may close ahead of the advertised deadline so please get your application in)
Close date for applications: Sunday 1st March 2026
Salary: £40,000 pro rata
Contract: 12 month contract, 28 hours per week (can be split across 3-5 days, open to flexibility in days)
Based: Home-based role (1 day monthly travel required across all of Marie Curie offices and hospices)
Benefits you’ll LOVE:
- Flexible working. We’re happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments
Additional InformationAt Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding. We provide care for all, and that commitment extends beyond the people we serve. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.
We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences.
We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at .
Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.
Are you passionate about using data to drive meaningful change? Do you thrive on accuracy, insight, and collaboration? Do you have Generalist HR experience?
Join our People Experience team and help our organisation make informed decisions using high quality, impactful data.
As the People Data & Insights Analyst, you will champion data accuracy, reliability, and insight across the People Experience (HR) team and wider organisation. You’ll lead the production, distribution, and analysis of high-quality People Management Information (MI), ensuring compliance with data protection laws and enabling data-driven decision-making. You’ll also provide generalist HR support when needed.
Contract terms:
- £34,000 - £37,000 per annum with Benefits
- Permanent
- Full time hours are 35 hours per week, but we are passionate about flexible working, talk to us about your preferences.
- Linked to our Ewell (Surrey) office
- In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month
What you'll do:
Data & Insights
- Produce and analyse people data reports
- Maintain and improve reporting tools and MI
- Use people data to support forecasting and strategic planning
- Enable data self-service for managers
- Work collaboratively to optimise systems with providers and stakeholders
- Lead system procurement and implementation
- Ensure data accuracy, integrity, and compliance
- Drive system improvements and efficiencies
Generalist HR (People Experience) Support
- Provide generalist HR support (e.g. covering annual leave, supporting Employee Relations casework)
What you’ll bring:
- Knowledge and experience of People Information systems
- Experience of working with people/HRIS data
- Proven experience in manipulating people data to inform decision making
- Ability to identify trends and patterns in people data
- Strong stakeholder communication skills
- Advanced Excel and Powerpoint skills
- Experience with SQL, Power BI, People HR (desirable)
- Knowledge of current employment legislation
For full Job Description and Person Specification click here
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to answer two application questions and to upload your CV and a short cover letter.
We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications close: 5pm on Friday 27th February 2026
Interviews: Weeks commencing 9th and 16th March 2026. Please note the interviews will be in person at our office in Ewell (Surrey). The interview will consist of a data presentation exercise and competency based questions.
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.
Family Support Worker
Maternity Cover up to 12 months
£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)
Essex and surrounding areas, including Romford, Ilford, Harlow, Loughton, Chelmsford
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Worker for a fixed term period of up to 12 months, on a full time basis (35 hours per week) to deliver a high-quality family support service as part of our Essex Care Team.
Reporting to the Family Support Manager of the Essex Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
Location:
This role covers Essex and surrounding areas, including Romford, Ilford, Harlow, Loughton & Chelmsford.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
· We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Time off in Lieu
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
Robust training and development programmes to support your learning and growth
If you’d like to find out more about these benefits and working with us, please visit our website.
As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website via the link and apply online.
Interview Date to be confirmed
Please disclose on your application form if you have used AI for any part of your job application.
Interviews will take place at our Essex Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Premises Officer/Maintenance Person – Oasis St Martin’s Village
Fixed Term 1 Year Contract, full-time post, 40 hours per week (1 FTE), inclusive of breaks
Working Pattern: Some shift work may be required (across 7.30am until 9pm)
Salary: £30,766 per annum (including London Weighting)
Premises Officer/Maintenance Person – Oasis St Martin’s Village
Oasis’ mission is to build stronger communities. Oasis St Martins Village is a new and exciting project, working in partnership with other organisations in an integrated way, to provide opportunity and pathways for children and young people.
Our vision is to transform the life-chances of children, who are struggling in or not coping with mainstream education, by offering them and their families support and opportunity.
Our work is based around the principle that “it takes a village to raise a child”.
This role will help deliver the Oasis St Martins Village aims and mission by ensuring the provision of an efficient and effective site and facilities service, aligned with the ethos and values of Oasis St Martin’s Village.
What will you do?
This newly formed role will be embedded within the site management team. To be successful in this role, applicants will be required to:
- Assist the Senior Premises Officer with maintenance tasks as required to ensure a safe and effective working environment. Must be able perform basic repairs (plumbing, carpentry, painting, changing locks etc.)
- Assist with water testing, testing of alarms and other routine tasks as directed.
- Set and un-set the site alarm systems when required.
- Assist with the opening and closing, unlocking and locking of the site gates and buildings, including evening and weekend use.
- Be responsible for the security of the site when on duty including the locking of all doors and windows.
- Assist the events manager with delivery of events, particularly during evenings and weekends.
- Assist with the cleaning of the site as and when needed.
- Assist with room setup and moving of furniture safely. This includes preparing spaces to host events and functions, packing down and cleaning afterwards. And to service ongoing regular lettings.
What will you get in return?
- A network of peers and partners all sharing the same vision and an environment set up to ensure everyone is supported and included.
- A package of reward that includes a 7% employer contribution pension scheme, annual leave allowance starting at 25 days (plus Bank Holidays) increasing over time, eligibility to join the Green Commute cycle to work scheme and cash benefit health plan.
- Be part of an international network of Oasis charities offering opportunities to develop your career in new directions and locations.
To apply, please send your CV and a Supporting Statement (no more than two A4 pages) to the email address provided on our website or via Charity Jobs.
Please expand on your CV to tell us about relevant skills, experience and qualifications you have that relate to the job description and person specification.
We will review applications on a rolling basis and reserve the right to close the advert if we identify suitable candidates. To avoid disappointment, please submit your application as soon as possible.
We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities. Registered Charity No. 1026487
The client requests no contact from agencies or media sales.
Support Worker
We're looking for a kind, compassionate and resilient Support Worker to join our Mental health Social Care Service in Kensington and Chelsea
£28,808.00 per annum, working 40 hours per week.
Want to feel like you're part of one team? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Assisting in the recording and reporting of customer incidents
- Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
- Developing productive relationships with partner organisations to improve service outcomes
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Involving customers in the design, development and delivery of the service
- Encouraging and enabling tenants to pay their rent and avoid personal debt
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- rformance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours
What you'll bring:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Desirable:
- Experience working in mental health
About us:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Be part of something transformative.
Join Rape Crisis South London (RCSL) at a time of significant change and growth.
We’re a specialist charity supporting survivors of sexual violence across twelve South London boroughs providing counselling, group therapy, advocacy, and prevention education, alongside training for professionals.
RCSL forms part of the Pan London Sexual Violence Alliance. The Alliance is comprised of seven organisations (The four London Rape Crisis Centres, Galop, Survivors UK, and Respond) working together to provide comprehensive support to victim/survivors of sexual violence across London. Our alliance model enables us to draw on each member’s expertise and provide all victims/survivors with the specific care that is tailored to their needs.
About the Role
The Sexual Violence Navigator provides a first point of contact for survivors of sexual violence and abuse, offering compassionate, trauma-informed information and support to help survivors understand their options and access appropriate specialist services:
Survivor Support
- Act as a first point of contact for survivors of sexual violence and professionals supporting them, providing trauma-informed, non-judgemental information, signposting, advice and emotional support.
- Respond to enquiries and referrals within agreed timescales.
- Carry out initial risk and needs assessments and respond to crisis situations, working alongside statutory services where required.
- Support survivors to understand their rights, explore options and make informed choices about onward support.
- Manage a caseload from first contact through to referral, including associated administrative tasks.
- Provide general advocacy, including liaison with housing, health, police and other relevant agencies.
- Work in line with RCSL safeguarding policies and procedures, and relevant Alliance safeguarding arrangements.
- Work some evenings on a rota basis to meet service need.
Case Management and Monitoring
- Maintain accurate, timely and confidential records in line with organisational policy and relevant legislation.
- Record all enquiries and referrals using the case management system.
- Collect monitoring and evaluation data in line with funder and organisational requirements.
- Promote and gather survivor feedback to support service improvement.
- Attend line management, supervision and team meetings as required.
Partnership Working
- Work collaboratively with Alliance partners and external agencies to ensure effective referral pathways and wrap-around care for the survivors.
- Participate in regular in-person meetings with Alliance partners.
- Promote feminist, intersectional and trauma-informed practice in all partnership work.
How to apply
Please submit your CV and a cover letter outlining your suitability for the role to recruitment inbox.
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Providing specialist support to women and girls who have experienced rape and/or childhood sexual violence and abuse.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
The Marketing & Communications Executive plays a key role in supporting the Clubhouse Manager to promote and develop the Community Clubhouse as a welcoming, inclusive, and vibrant community hub at the heart of the Selsdon community. The postholder will lead on marketing and communications activity while co-ordinating community lunches, events, and volunteer involvement. The role supports increased attendance, stronger community engagement, and the smooth delivery of clubhouse activities.
Key Responsibilities
Marketing & Communications
-
Support the development and delivery of the Community Clubhouse marketing and engagement strategy.
-
Promote clubhouse activities, services, events, and community lunches through social media, newsletters, local press, and promotional materials.
-
Create engaging content including posters, flyers, website updates, and impact stories.
-
Maintain and update the clubhouse website and social media channels.
-
Ensure consistent branding and messaging across all communications.
-
Support outreach activity to attract new members, volunteers, and community partners.
Community Lunch & Event Coordination
-
Support the planning, promotion, and smooth delivery of regular client and community lunches.
-
Co-ordinate event logistics including venue preparation, catering arrangements, volunteer support, and activity planning.
-
Work with the Clubhouse Manager to develop new social, wellbeing, and community engagement events.
-
Ensure activities are welcoming, inclusive, and responsive to community needs.
-
Gather feedback from attendees to support continuous improvement.
-
Support food ordering, menu planning, and safe food service practices where required.
Volunteer Coordination & Onboarding
-
Support the recruitment, onboarding, and coordination of volunteers.
-
Promote volunteer opportunities through marketing and community engagement activity.
-
Assist with volunteer induction, training, and ongoing support.
-
Help maintain volunteer rotas and ensure appropriate volunteer coverage for lunches and events.
-
Support volunteer recognition and engagement initiatives.
-
Maintain accurate volunteer records in line with data protection and safeguarding requirements.
Community & Stakeholder Engagement
-
Build positive relationships with local organisations, community groups, and partners.
-
Represent the clubhouse at community events and outreach activities where required.
-
Support fundraising events, awareness campaigns, and partnership initiatives.
Monitoring & Reporting
-
Monitor marketing activity performance including social media engagement and event attendance.
-
Maintain marketing and volunteer databases.
-
Provide regular reports and updates to the Clubhouse Manager.
-
Support collection of case studies, feedback, and impact data.
Administrative Support
-
Provide administrative support relating to marketing, events, lunches, and volunteer coordination.
-
Ensure promotional materials and information displays are current and accessible.
-
Support compliance with safeguarding, health & safety, and food hygiene procedures.
Key Performance Indicators (KPIs) / Measurable Outcomes
Marketing & Engagement
-
Support the increase of clubhouse attendance and participation levels.
-
Achieve agreed social media growth targets (e.g. follower growth, engagement rates, post reach).
-
Deliver regular marketing communications (e.g. monthly newsletters, weekly social media activity).
-
Increase awareness of clubhouse services measured through enquiries and new member registrations.
Community Lunch & Events
-
Successful delivery of scheduled community lunches and events.
-
Maintain or increase average attendance at lunches and community events.
-
Achieve positive participant feedback and satisfaction levels.
-
Support development and delivery of new community engagement activities annually.
Volunteer Recruitment & Retention
-
Support recruitment of new volunteers to meet service needs.
-
Deliver structured volunteer onboarding and induction for new volunteers.
-
Maintain volunteer retention and satisfaction levels.
-
Ensure adequate volunteer cover for lunches, events, and activities.
Partnership & Community Outreach
-
Develop and maintain relationships with community partners and local organisations.
-
Support delivery of outreach activities to increase participation and awareness.
-
Contribute to fundraising or awareness events as required.
Reporting & Administration
-
Maintain accurate marketing and volunteer records.
-
Provide regular performance updates and reports to the Clubhouse Manager.
-
Support collection of case studies and impact evidence for funding and reporting purposes.
Skill Specification
Essential
-
Experience in marketing, communications, community engagement, or events coordination.
-
Experience working with or supporting volunteers.
-
Strong written and verbal communication skills.
-
Good organisational skills and ability to manage multiple priorities.
-
Experience using social media and digital marketing tools.
-
Ability to build positive relationships with diverse community groups.
-
IT proficiency including Microsoft Office and design/communication tools (e.g. Canva, Powerpoint).
Desirable
-
Experience working in a community, charity, or social care setting.
-
Experience coordinating community meals, social programmes, or wellbeing activities.
-
Knowledge of volunteer management processes.
-
Awareness of safeguarding and inclusive community practice.
-
Food hygiene awareness or willingness to undertake training.
Personal Attributes
-
Friendly, approachable, and community focused.
-
Creative and proactive with strong initiative.
-
Ability to work independently and as part of a team.
-
Strong attention to detail and organisational ability.
-
Flexible and adaptable approach.
-
Commitment to equality, diversity, and inclusion.
The client requests no contact from agencies or media sales.
Registered Veterinary Nurse
Contract: Permanent, full time (42 hours Monday-Friday)
Salary: £27,681 - £30,000 per annum (plus £3,954 London Weighting Allowance)
Location: Hammersmith animal hospital, W6 0RQ
Closing date: Sunday 22nd February 2026
Interview dates: W/C 2nd March 2026
We’re looking for a friendly, caring Registered Veterinary Nurse to join our close knit team at our Hammersmith Animal Hospital. You’ll be working with a group of dedicated and talented veterinary professionals who genuinely support one another, delivering excellent care to a wide variety of small animals. From routine nursing to emergency work, no two days are the same and there are plenty of opportunities to build confidence, develop new skills and grow in your role.
More about the role
Blue Cross animal hospitals and pet care clinics provide veterinary treatment to sick and injured pets when their owners can’t afford private veterinary fees. Our vet care is available to pets whose owners receive certain means-tested benefits and live within the catchment area of one of our animal hospitals or pet care clinics.
Our Hammersmith hospital is a compact, quirky site with lots of character which first opened in 1922; we’re very proud of its history. Despite its size, it’s well equipped with digital and dental x-ray, ultrasound and a mini-lab for in-house testing and microscopy, which we actively encourage nurses to get involved to develop these skills. We have separate dog and cat wards, a dedicated room for euthanasia to ensure privacy and dignity and a designated reception team so clinical staff can stay focused on patient care.
You’ll be joining a small, welcoming team where communication really matters. We start each day with short, informal mini-meetings to share updates and we hold monthly whole-team meetings where everyone’s voice is encouraged. We use award-winning clinical guidelines to support practical, evidence-based decision-making, always putting patient welfare first and we value open conversations and shared learning in a safe, non-judgemental environment.
We also understand the emotional demands of veterinary work and the importance of looking after each other. Wellbeing champions and Mental Health First Aiders are based at all our hospitals, helping to create a culture where people feel supported, listened to and able to be themselves.
Working hours
This is a full-time, permanent role offering a good work–life balance, with weekday hours of 8:30am to 5:00pm. You’ll work Monday, Tuesday, Thursday and Friday from 8:30am to 5:00pm and Wednesdays from 9:00am to 5:00pm, with a one-hour lunch break. We’re also happy to consider part-time applicants looking to work four days per week, with days discussed at interview.
Weekend shifts are worked on a rota basis at our Victoria site, averaging around 7–8 weekends per year.
About you
As a Veterinary Nurse, you will be confident and capable in delivering excellent nursing care for a range of small animals, providing both emergency and routine healthcare. Our Veterinary Nurses work alongside Veterinary Surgeons to promote animal health and welfare through responsible ownership and play a key role in the education of pet owners.
The ability to work as part of a team and effective communication skills are really important, often you will be the first point of our clients, forming strong bonds with them to ensure improved animal health and welfare.
We’d love to hear from applicants who bring a passion for supporting and developing student veterinary nurses, ideally with some experience of coaching, mentoring or assessing in practice. A good understanding of RCVS training standards and an interest in education, wellbeing and inclusive learning would be a real advantage.
Knowledge, skills, and experience:
- Fully qualified Veterinary Nurse
- Registered with RCVS
- Confident in all aspects of veterinary nursing
- Demonstrable customer service skills
Although not essential, it would be great if you also had:
- Provision of nursing clinics
- Laboratory skills
- Use of computerised records
How to apply
Visit our website and the apply button below to complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and personal development support.
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
We believe in a world where all pets enjoy a healthy and happy life with people who love them



The client requests no contact from agencies or media sales.
Salary: £50,000–£55,000 per year
Location: St John’s Wood, London – hybrid (team typically in up to 4 days a week, with flexibility)
Contract: 12-month maternity cover (with the possibility of becoming permanent)
St John’s Hospice supports over 4,000 people and their families each year, providing free, holistic care in our Inpatient Unit and Wellbeing Centre in St John’s Wood and out in the community. We are looking for a Senior Fundraising Manager to lead our community and individual giving activity during an important and exciting period.
The role
You will focus on Community, Events, Individual and Regular Giving. You will:
- Lead and grow community fundraising, events, individual giving, regular giving and in-memory giving.
- Manage and support two experienced community fundraising colleagues.
- Oversee the development and promotion of a new regular giving product and manage donors coming from the website and in-memory channels.
- Oversee the volunteer programme through the Community Fundraising & Volunteer Executive.
- Use data and KPIs to monitor performance and inform plans.
- Ensure robust supporter care, data, GDPR, Gift Aid and governance across your areas.
- Represent fundraising confidently within the organisation and externally.
This is a hands-on leadership role, combining strategic direction with practical delivery alongside your team.
What we’re looking for
- Significant experience in fundraising with a strong focus on community, events and/or individual giving.
- Experience managing and motivating staff and/or volunteers.
- A proven track record of delivering against income targets.
- Ability to spot and shape new fundraising opportunities into workable plans.
- Solid understanding of GDPR, Gift Aid and charity governance in a fundraising context.
- A supportive leadership style and a strong commitment to the purpose and values of hospice care.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Community Fundraising Support Assistant (Logistics & Events)
Salary: £24,785 per annum (pro rata)
Location: Office based in Melbourn, with occasional hybrid working
Hours: 22 hours per week, to be agreed
Contract: 6 month fixed-term contract
Start date: April 2026
About East Anglian Air Ambulance
East Anglian Air Ambulance is a life‑saving regional charity delivering critical emergency care across Bedfordshire, Cambridgeshire, Norfolk, Suffolk and beyond.
With two state‑of‑the‑art helicopters and a fleet of critical care vehicles, our expert teams of doctors and paramedics bring advanced pre‑hospital emergency medical care directly to people when they need it most.
About the role
This is an exciting opportunity for an organised, practical individual to play a vital role in the delivery and logistics of community fundraising events across our region.
As Community Fundraising Support Assistant, you’ll be a key member of the Community Fundraising team, ensuring that fundraising events and third-party activities are fully supported, well-equipped and delivered smoothly. A significant part of this role involves driving, transporting, setting up and returning event equipment, as well as supporting volunteers and supporters on the ground.
When in the office, you’ll be responsible for stock controlling the event equipment as well as undertaking administration tasks. Administration experience in data handling is essential as you’ll be involved in logging event and income information onto the Customer Relationship Management System (CRM), for which full training will be given.
Confidence in cash handling is important as you’ll support the return of donations generated at events from supporters to the office, adhering to our cash handling policy and process.
You’ll gain a detailed understanding of how community fundraising operates within a regional charity, working closely with volunteers, supporters and colleagues to help raise vital funds that save lives. This is a practical, varied role where no two days are the same and where reliability, organisation and a can-do attitude really matter.
Key responsibilities include:
- Assisting with the planning and coordination of community fundraising events
- Creating event plans and supporting volunteers and supporters
- Coordinating the preparation, delivery and return of event equipment
- Helping with event set-up and pack-down when required
- Accurately recording income on our Customer Relationship Management System (CRM)
- Preparing cash ready for banking
You’ll bring:
- Strong organisational and communication skills
- The ability to manage a varied and busy workload
- A practical, hands-on approach with confidence working independently
- A positive, can-do attitude and willingness to learn
- Confidence in driving, including pool cars and handling event equipment
Due to the nature of the role, you will:
- Hold a full UK driving licence and have access to a car (pool car also available, business miles claimable)
- Be comfortable with regular driving across Bedfordshire, Cambridgeshire, Norfolk and Suffolk to deliver and collect event kit
- Be flexible to support occasional out-of-hours work, including weekends (with time off in lieu provided)
- Share a belief in the life‑saving work of East Anglian Air Ambulance
Closing Date: Thursday 19 February (9am)
Interview Date: Thursday 26 February
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
At Samaritans we rely on supporter donations to save lives.
We are looking for a Supporter Care Officer to enhance the supporter experience, process donations, and thank our wonderful supporters for their contributions.
In this important role, you will engage with supporters and members of the public to maximize their relationship with the charity.
If you're passionate about delivering excellent customer service, have keen eye for detail and a great communicator, we’d love to hear from you.
Contract terms:
£28,000 - £30,000 per annum plus benefits
Full Time
Fixed Term Contract (18 months)
Hybrid working with link to Ewell office
In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month.
We are passionate about flexible working, talk to us about your preferences
What you’ll do
Engage with supporters by answering their enquiries
Thank supporters for their donations
Process all donations received by post, phone and BACS
Identify and implement opportunities to build supporter engagement
Record and report on positive and negative supporter feedback
Maintain accurate supporter records
Welcome and steward new supporter enquiries
What you’ll bring
Strong customer service experience and mindset
Great communication skills, including telephone, e-mail and letter writing
Ability to manage a varied workload
Experience analysing information to make objective decisions
Confidence in negotiating and influencing
Great time management
Knowledge of fundraising, including Gift Aid and fundraising legislation (desirable)
Experience working with a CRM database (desirable)
Knowledge of card payments and Direct Debit processes (desirable)
Full Job Description and Person Specification here
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.
We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications close: 17th February 2026 at 09:00am
Interviews: w/c 23rd February 2026
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.
