Impact jobs

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in Skylight Oxford, Old Fire Station, 40 George Street, Oxford, OX1 2AQ

About the role

We have an exciting opportunity to join our Oxford Skylight as a Receptionist. You will be there to welcome people who are homeless seeking advice and start the process of helping them to end their homelessness.

You will support the team to manage a busy working environment, welcoming and supporting a range of people including new Skylight members, current members, members of the public using the café or arts facilities, staff, Crisis volunteers and visitors. You will provide administrative support for this fast and responsive service to those newly presenting as homeless. You will also carry out administration and housekeeping functions relating to the customer service and facilities management of the Old Fire Station. This role is based onsite with no option for homeworking.

About you

To be successful in this role you will be highly organised with experience of working within a reception or administrative support role, as well as experience providing a high standard of customer service. We are looking for someone who understand the issues faced by homeless people and is excited to learn about the ways we can support them. You will be able to deal with challenging situations and individuals with a range of needs, to reach a positive resolution through a calm and confident approach.

You will have excellent interpersonal skills with the ability to work successfully with disadvantaged or socially excluded groups and individuals. Effective communication skills, both verbal and written will be key, as well as working collaboratively within a team. As you will be the first point of contact for many people, you need to be friendly, enjoy helping and be willing to learn about Crisis and all the other activities taking place within the building.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 15th February 2026 23:59

Interview date and location: Week commencing 23rd February 2026, in person at our Oxford Skylight, Old Fire Station, 40 George Street, Oxford, OX1 2AQ

Interview process: Competency-based interview

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

Location:

Based in our hub in Peterborough, with regular time in our Wisbech and Huntington hubs

Role will require some cross county travel

Hours: 35

Salary: £34,000 to £38,000 per annum/pro rata

Duration: Permanent

Closing date: 11th Feb

Interviews to be held Mon 23rd Feb

Centre 33 is an ambitious and growing charity based across Cambridgeshire and Peterborough. We offer a range of high-quality services to young people aged up to 25, including information and support on a “drop in” basis, mental health services, counselling, housing and financial advice, sexual health support and support for young carers.

This is an exciting opportunity to join our established ‘Someone to Talk to’ service in a Team Lead role.  The Team Lead will manage and oversee a team of staff and volunteers supporting young people across Centre 33’s two hubs in our North Locality – in Peterborough, Huntingdon and Wisbech. The Team Lead will work closely with the other Team Leads and Heads of Service to jointly ensure our multidisciplinary teams deliver excellent, safe, impactful and responsive services to young people.

We are looking for a highly motivated professional with experience working within a Mental Health, or youth work role, and with experience of managing people.  The Team Lead will bring strong expertise and leadership to Centre 33’s mental health support offer for young people aged 13-25 years, leading the teams delivering counselling and the wider, flexible emotional wellbeing offer. They will be responsible for providing support with case allocation, case management, reflective practice, risk management and Safeguarding. They will provide day-to-day designated Safeguarding leadership, supported by the Head of Service and Director of Services.  They will develop strong relationships with local organisations and statutory services to ensure effective joint working and support for young people.  This role may deliver ad hoc case work to support young people with more complex needs but will hold only a limited ongoing, regular case load.

The hours of work for this role are predominantly within core opening hours of 10 to 6pm, with some evening/Saturday working based on a rota. Due to our service delivery, it is important that the Team Lead is available for hub-based work during our core working hours.

This role will work to Centre 33’s values of being young people led, collaborative, inclusive and striving for excellence.

We’re looking for a Supporter Care Executive to join our team

Salary:  £28,390

Base: Central Edinburgh/hybrid

Hours: Full time and permanent.  35 hours a week (9am-5pm Monday to Friday, with a one-hour lunch break). The office is open 8am - 7pm daily and our hybrid working policy requires all full-time employees to work at least two days a week in the Edinburgh office. 

Benefits: 10% employer pension contribution; private medical insurance; employee assistance programme and counselling service; enhanced maternity/paternity/adoption pay; enhanced sick pay; 31 days’ paid holiday/year plus four paid winter public holidays; 2-weeks’ fully remote working/year; three days’ paid carer leave/year; death in service benefit; cycle to work and travel season ticket schemes.

To support the Team’s work-life balance, we work a nine-day fortnight where the charity is closed every second Friday.  

About the role and why we need you

This is more than a customer service role. As part of our sector-leading Supporter Care Team, you’ll be building meaningful relationships with extraordinary people, our supporters, known as Curestarters. Through warm, honest and respectful communication, whether you’re speaking on the phone, replying to an email or writing a letter, you can take pride in making supporters feel valued and connected to Worldwide Cancer Research.

We are looking for someone who is organised, has great attention to detail while being comfortable juggling a variety of tasks, knowing that strong administration is just as important as meaningful conversations. You’re motivated by doing things well, enjoy supporting fundraising activity, and understand that every interaction is an opportunity to strengthen loyalty and trust.

This role also includes administration of gifts supporters leave in their Wills; these tasks need to be handled with care and sensitivity. Prior experience in this area is not required, and full training will be provided.

As the first point of contact for Worldwide Cancer Research, you’ll be a positive ambassador for our Curestarters and our mission. You share our values and are motivated by the chance to play your part in starting new cancer cures.

Partnerships Coordinator

This role is available in partnership with The Rank Foundation’s Time to Shine Leaders Programme.
Please read the programme details before making your application.

Salary:  £24,479 for 35 hours week plus £312 p.a working from home allowance. 

                 £26,936 for 35 hours per week, plus £213 p.a working from home allowance (London weighting)

Your opportunity

Tackle a vital challenge, with great people. Voice 21 exists to transform children' s learning and life chances through talk and we are working with 1,200 schools across the country this year alone. To reach this goal we recruit great people and give them real responsibility, training and support.

Output focused culture, with flexible working opportunities. We have an agile and flexible approach – our team can work when and wherever works best to deliver the requirements of their role. For staff working at home, we support them to create a workspace and provide technology that enables them to work effectively.

Real development opportunities. We believe in supporting people to develop the skills they need to be excellent – whether this means funding external training, finding a mentor to support them or giving them the time to learn from others in the organisations through our regular CPD sessions. We also offer paid study leave for team members taking part in formal studies outside of work.

Great benefits. 33 days holiday (inclusive of bank holidays) and additional Christmas closure period. Holiday entitlement increases linked to length of service, 5% employer contribution to pension, interest-free season ticket, cycle and technology loans, employee assistance scheme.

About Voice 21

Voice 21 is the national oracy education charity. We exist to empower every child to use their voice for success in school and life. Our work transforms learning and life chances through talk by increasing access to a high-quality oracy education for those that need it most. Follow the links to find out more about why oracy is so vital and the impact Voice 21 has.

Your purpose

To support our CEO, Director of Strategic Development and other members of the Senior Leadership Team to engage partners in our strategic planning, including to influence the implementation of the new national curriculum and guidance on oracy and establish a new advisory board to inform our strategy. You will be responsible for supporting the delivery of our partnerships strategy using email communications, providing administration and leading on planning for a series of meetings, round table discussions and partnership events. This will include working closely with the events team organising the flagship Voice 21 events, the Speaking Summit in March 2026 and Great Oracy Exhibition in October 2026. 

This is a newly created role in the team and the post holder will play a significant part in shaping it in order to deliver its core purpose. The role may evolve based on the needs of our growing organisation.

Your responsibilities

Partner relationships & communications 

• Ensure that communications to partners are sent in a clear and timely manner, using either automation or other systems e.g. mail merge. 

• Coordinate processes for partnership meetings and roundtables, e.g. the booking process for participants and arrangements relating to special adjustments etc.

• Use our Customer Relationship Management (CRM), SalesForce, to create records and collect and update partner data. 

Meeting coordination & delivery 

• Arrange all key activities for events you are responsible for. This could include Advisory Board meetings (online and in person), visits to schools or roundtable and briefing meetings. Manage invites and book venues, reminder/follow up communications, and ensure feedback is captured and collated. 

• Find solutions to problems e.g. technical issues in an online course; booking an additional venue due to increased demand. 

• Attend events, either in person or online, to provide support to members of the team leading them. 

Partnership Strategy Planning

• Track key progress with our partnership strategy and analyse this to support decision-making. 

• Take ownership of partnership engagement and experience, finding opportunities for improvement and implementing these.

• Work closely with the members of the Whole Leadership Team to establish a ‘Relationship Manager’ lead system to maximise the benefits of partnerships. 

This job is for you if you are...

• Highly organised, you enjoy making a plan and seeing it through! You might have previous experience organising events or programmes.

• Quick at picking up new skills e.g. using a Customer Relationship Management system, and generous in sharing your skills with others. 

• A collaborator with great communication skills (written and verbal).

• Proactive when faced with problems, which you view as an opportunity to learn 

• Have strong IT skills and are competent using MS Office (essential) 

• Have previously used a marketing automation platform (MAP) or worked with a contact database (desirable, not essential) 

• Comfortable managing ambiguity - even when things are not certain or the way forward is not clear you make a start on figuring it out. 

• You are passionate about Voice 21’s mission and helping us meet our ambitions. 

Who you’ll work with: 

• Our Senior Leadership team: made up of our CEO and 4 directors; your work will support objectives across the wider leadership team. You will work directly with the Director of Strategic Development. 

• Our broader team across Voice 21: Collaboration and partnerships are a key part of Voice 21’s new five year strategy so your work will be across the Voice 21 team. 

• Our partners, including Voice 21 Oracy Schools and Centres of Excellence we work with to support delivery of our 2030 Strategy. 

Where you’ll work: Remote, with regular national travel to attend programmes and meetings, including regular overnight stays. 

You will also be required to attend Time to Shine key events which are detailed in the Guide for Potential Programme Candidates

Contract: One year fixed term contract linked to specific grant funding and subject to successful probation review at 3 months.

Terms: We would welcome applications on a full-time basis. Candidates need to be available to start within 4 weeks of any offer. 

Application details 

The Rank Foundation is looking for Time to Shine (T2S) Leaders who can meet the aims of the T2S programme, please refer to the Time to Shine application pack as applicants who do not demonstrate this through their application will not be considered. 

The 12-month programme is experiential and focuses on building leadership skills and encouraging personal and professional development. The T2S Leader is employed by the charity and spends the majority of their time gaining valuable work experience and developing professional competency within the workplace.

To apply: 

Please follow the link to send your CV and a short cover letter with the subject line: "Partnerships Coordinator.” and answer the following questions:

1. What do you know about the Rank Foundation? 

2. What excites you about taking part in the Rank Foundation’s Time to Shine programme? 

3. What made you want to apply for this role? 

4. What skills will you bring to the project? 

5. What will be your biggest challenge in this role? 

6. What do you hope to achieve during your T2S year? 

Closing date:   1st February 2026

We reserve the right to close the advert early should we exceed the number of applicants we can review within our recruitment process deadlines prior to interview commencement dates.

Interviews date:  First Interviews 5th and 6th February

                               Second interviews, 10th February 2026

Start date:             Must be before 13th April 2026.

Questions: If you have any questions about the role, or would like to discuss it before submitting an application, please contact Amy Gaunt, Director of Strategic Development

​​We are really excited to have welcomed our new Director of Income Generation and Development to Brain Tumour Research this month, a great new start for the new year!​

This is a fantastic time to be joining our ambitious and growing charity and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraiser, to be based in the East Anglia region.​

As the Community Fundraiser covering East Anglia you will play a crucial role in helping the charity meet its strategic plans and objectives, which include campaigning to increase the national investment in brain tumour research to £35 million per year, while fundraising to create a network of seven sustainable Brain Tumour Research Centres of Excellence across the UK.  Your role will be to generate and grow our income through community fundraising activities, contributing to a regional team target of more than £1.5 million.​

• Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
• Do you live in Cambridgeshire, Norfolk or Suffolk?
• Do you have at least one years' experience of working in a professional Community Fundraising position?​

​

Have you answered Yes to these questions?

Does this sound like the opportunity to really get 2026 off to an amazing start? ​

If you are excited to learn more about this position, please take a read through our recruitment pack which is attached in this advert.​​

If you have the skills and ambition that we are looking for we welcome your application.  We are really looking forward to welcoming a new member to our team!

​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.​​

​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.​

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

​

The Cathedral has a particular responsibility to safeguarding children, young people, and vulnerable adults in the Cathedral community. It shares this responsibility with the Diocese of St Albans. This work is wide‑ranging, and the Cathedral Safeguarding Officer (CSO) plays a central role in maintaining good safeguarding practice.

This part‑time role (15 hours per week) becomes vacant as the current postholder retires after four years, with time planned for handover with the person appointed to the role now. The CSO works with senior staff and the governing body to help lead policy development, training, reporting, and compliance with Church of England guidance. They report to the Canon for Mission and Pastoral Care and receive regular professional supervision from the National Safeguarding Team, with occasional networking with other CSOs.

Safeguarding is recognised as a shared leadership responsibility. The CSO meets weekly with senior clergy to review cases and will also work with the newly appointed non‑executive Safeguarding Lead on Chapter, the Cathedral’s governing body.

A core part of the role is promoting safeguarding awareness across the Cathedral community and understanding all activities involving children, young people, and vulnerable adults. The CSO provides professional advice on concerns raised, ensuring responses follow law and national policy, and works closely with diocesan and national safeguarding teams on complex cases. They also ensure appropriate support for survivors and proper management of those who pose risk.

About You

The Cathedral is seeking candidates with strong knowledge and professional experience in relation to safeguarding issues and proven experience working collaboratively in teams.

The post will require some flexibility in working patterns and will therefore require occasional weekend working and the ability to respond to urgent cases.

The successful candidate will hold a relevant professional qualification and relevant experience and expertise in child and/or adult protection.

How to apply

If you have questions about the post, please contact the Head of HR, Michelle Ovenden.  For further details including an application form and job pack please visit the Cathedral website vacancies page.

Applicants should submit a covering letter and application form (which can be downloaded from the cathedral website) to the Head of HR, Michelle Ovenden

Closing date: 20 February 2026

Interviews (in person): 11 March 2026

We're looking for someone with experience of verging or similar church support work. Good social skills are essential as is the ability to work as part of a team as well as on your own initiative.  The ability to work closely with and relate well to all Cathedral staff, ministry team, congregation, volunteers, visitors, and members of the general public will also be required. 

The two Assistant Vergers and Precinct Officers carry out a wide range of duties under the direction of the Head Verger and Precinct Manager.  Work includes: the careful setting up and delivery of all liturgical matters; ensuring a welcoming, clean, and safe environment for all working in, visiting, or using the Cathedral and Cathedral House and precinct and ensuring the day-to-day smooth running of the Cathedral for all.

Essential experience and skills

• A flexible attitude and willingness to take on a range of duties including practical ‘hands- on’ work.
• Attention to detail and an ability to assess priorities including when under pressure.
• Understanding of liturgy or willingness to learn.
• Ability to be a good team player and work collaboratively with Ministry Team and Lay Staff.
• Good administrative and IT skills.
• Good communication and social skills.
• Good understanding of the importance of managing security and health and safety.
• Have an open and welcoming attitude to all including volunteers and members of the general public.
• A trained First Aider (or willing to be trained upon appointment to an appropriate level).
• Willing to learn new skills and undertake training.
• Willing to work alone.
• Ability to work flexibly over seven days and evenings including holiday periods.
• Experience of caretaking duties.

Desirable experience

• At least one year’s experience as a church or cathedral verger or in a similar role.
• Experience of working in an environment where paid and voluntary staff work side by side.
• Experience of delivering events.

Personal qualities

• Excellent interpersonal skills, in particular warmth, tact, diplomacy, discretion, and imagination.
• In sympathy with the ethos and aims of the Cathedral as a Christian organisation.
• Be a communicant member of the Church of England.
• Highly collaborative.
• Ability to lift and carry furniture, climb stairs, walk, and stand unaided for significant periods of time and work at height as an occupational requirement
• Ability to work with senior level colleagues and with the general public.
• Committed to equal opportunities and inclusivity
• Committed to upholding the highest standards of safeguarding practice.

Benefits of working at Portsmouth Cathedral:

Generous leave allowance of 25 days (pro rata for part-time posts) plus all public holidays and two 'given' days after Christmas/New Year.

Employer pension contributions of 7.5%, employee contribution 1.0%

Cash health plan

Safeguarding. The Cathedral takes the safeguarding of children and vulnerable adults very seriously, and practices Safer Recruitment for all roles (both paid and voluntary), enhanced DBS for specific roles, and face-to-face or online training as required.   An enhanced DBS is required for this role.

Portsmouth Cathedral is an Equal Opportunities Employer and a member of Inclusive Church.

Closing date for applications:  4th February 

Interviews will be held 16th February

We’re looking for an Out of Hours Activity Coordinator to be responsible for the development and delivery of our out-of-hours services. 

You will be creative and motivated, and will inspire the people we support through a range of activities and new opportunities, building upon our current offer. 

This role reduces social isolation and loneliness for disabled adults and children by creating new evenings and weekend opportunities. We’ll also look to you to create a brand for these new, standalone services which are designed with people who use our services and our co-production team.

Hours: 18 hours per week.

For more information about the role and to apply, please visit our jobs page.

Closing date: 2 February 2026. 

Interview date: from 9 February 2026. 

Grade: NJC Point 16 - £18,310.80 per annum (FTE £30,518)
Hours: 22.5 hrs per week (excluding breaks)
Days: To be worked over three days, including a Monday
Contract: Permanent contract, subject to funding and the successful completion of a 6-month probationary period
Responsible to: Deputy Chief Executive
Place of work: Salford CVS’ offices in Eccles, Salford, M30 0FN.

Main Purpose of the Post 

To take the lead for Human Resources within Salford CVS, under the direction of the Deputy Chief Executive.

Salford CVS is recruiting a proactive Human Resources Officer to lead our HR function. Working closely with the Deputy Chief Executive, you’ll manage HR records, support recruitment and induction, ensure compliance with legislation and GDPR, and maintain up‑to‑date HR policies and processes. You’ll also coordinate staff training, benefits, and HR metrics to support organisational development.

This role is ideal for someone organised, confident with HR systems, and passionate about supporting a positive workplace culture.

Specific Duties

• Maintain all Human Resources records for staff members including holiday and absence records, staff appraisals and reviews
• Ensure that current Human Resources legislation is being correctly implemented across the organisation.
• Identify and recommend areas for system improvement
• Ensure that appropriate policies are in place and being followed by the workforce
• Support recruitment process lifecycle
• Support staff inductions and help staff to understand Salford CVS policies and values
• Coordinate any external staff benefit schemes, for example Hospital Saturday Fund
• Coordinate staff training and development requirements and to incorporate these into an organisation-wide training and development plan
• Compile and analyse information on HR issues, training, or other areas within the remit of this job function
• Use and manage SharePoint and MS365 tools to support Human Resources processes and document management
• Ensure compliance with GDPR and data protection regulations for all Human Resources records and processes
• Monitor and report on Human Resources metrics (e.g., turnover, absence rates) to inform decision-making

To apply

Please complete our online application form via the ‘Apply’ button.

If you would like to know more about the role, or would prefer a paper copy of the application form, please email our recruitment team.

Closing Date: 12 noon, Monday 16th February 2026
Interview Date: Friday 27th March 2026

The Fundraising Managers’ key objective is to identify and develop opportunities, create inspiring funding proposals, and provide excellent stewardship to ensure all funders and partners feel valued, engaged, and motivated to continue their support. 

You’ll also maintain a healthy and active pipeline of our new prospects, supporting the long-term sustainability of our work.

This is a rewarding, hands-on role for someone who loves relationship building, is confident working with funders and corporate partners, and is excited to be part of a charity making a real difference to trans youth across the UK.

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. 

Team Background

The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. 

Scope of Role

The Traineeship will last for 6 months. This role involves gaining practical experience by observing and participating in interviews to understand clients' financial problems, researching options, and helping clients make informed decisions. 

Key Responsibilities

1. Accurate, Effective, and Individually Tailored Advice

Work under supervision to observe and learn how to provide effective debt advice, including interviewing clients, researching options, and empowering clients to make informed decisions. 

2. Detailed Case Records

Assist in maintaining detailed case records, ensuring all work meets auditing and quality standards, and meets funder requirements. 

3. Training and Development

Complete a structured training programme within the six-month period, covering technical debt advice, client management, and financial regulations. . 

4. Teamwork

Be an active member of the team, identifying opportunities for your development and contributing to collective goals. 

5. Travel

Travel across London as required, with occasional travel across the UK. 

6. Other

Undertake additional tasks as delegated by Management.

Person Specification

1. Experience and Skills

• Willingness to work towards obtaining an accredited qualification in debt advice.
• Basic IT and telephone skills, and ability to use an online-based Client Management System (CMS) to deliver advice across multiple channels and maintain case records.
• Ability to give and receive feedback objectively and sensitively.
• Ability to work as part of a team and be open to receiving feedback and learning from others.
• Ability to build and maintain positive relationships with all staff members.
• Excellent written and verbal communication skills.
• Competence in handling sensitive information with discretion and maintaining confidentiality.
• Ability to handle and support vulnerable clients with empathy and sensitivity, ensuring their needs are appropriately addressed.

2. Personal Attributes

• High level of professionalism and integrity.
• Ability to work independently and proactively without supervision.
• Capacity to remain calm and effective under pressure, adopting a “find a solution, no blame” attitude.
• Open-minded, inclusive, and collaborative approach, seeking fresh and alternative perspectives.
• Commitment to empowering others by sharing knowledge and enabling action.
• Strong alignment with Toynbee Hall’s mission, strategy, and values.
• Willingness to participate in training and develop further understanding in areas such as safeguarding.
• Willingness to work from our advice locations to shadow experienced advisors in both face-to-face and call centre settings.

Desirable Criteria

• Previous experience of giving advice (not necessarily debt advice).
• Ability to speak more than one language.

Please download the full Job Description for more details.

Our Benefits

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays)
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking
• Westfield Health Cash Plan to cover your healthcare needs specified in the Policy

Community Hub Manager 

Based: Parcel Terrace, Derby 

Salary: £18,579.60 (£15.88ph) 

Hours: 22.5 hrs per week

This is an exciting opportunity for you to join the YMCA; a charity at the heart of the community in Derby and Derbyshire. We are committed to helping people at times of need, regardless of gender, race, ability or faith/belief. Our values to Protect, Trust, Hope and Persevere underpin all of our services across the county. 

We’re looking for someone who is passionate about people and community—someone who thrives on creating welcoming spaces where everyone feels they belong. You’ll be driven by a genuine desire to make a difference, helping to bring YMCA Derbyshire’s vision of thriving individuals and communities to life. You’ll have a natural ability to connect with others, inspire your team, and build strong partnerships that help the Hub reach its full potential. 

You’ll be a hands-on and proactive leader who can balance heart with head—just as comfortable supporting a person using our community pantry as you are managing budgets or ensuring we are compliant with Health and Safety.

Someone with a keen eye for detail, great organisational skills, and the confidence to make things happen. Above all, you’ll share our belief that everyone deserves the chance to flourish in body, mind, and spirit—and you’ll bring energy, empathy, and positivity to everything you do. 

Help shape a great colleague experience by providing modern IT tools and services that enable colleagues to work efficiently and securely from anywhere.

Details:

Salary: £55,000 per annum.

Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.

Our office is a short walk from King’s Cross station in London. For this role, our expectation is that you will come to London approximately 2 days each month for team, project or stakeholder meetings. You may also find it useful to visit member hospices. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time. We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there

Contractually this role is London-based.

Contract: Permanent.  Full time role - 35 hours per week.

Benefits:

• 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours
• Matched pension scheme up to 7% of salary
• Healthcare plan
• Support for staff with caring responsibilities
• Family-friendly culture

How to apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below

Closing date for applications: Midnight on Monday 2 February 2026

Interview dates: Tuesday 10, Thursday 12 and morning of Friday 13 February 2026. Interviews will be online via Microsoft Teams.

We’ll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.

Job information:

As Hospice UK’s IT Infrastructure Manager, you’ll shape a modern, secure and stable environment that enables colleagues to collaborate brilliantly and work effectively to make a real difference to hospice care in the UK.

You’ll be our leading infrastructure specialist, with a broad range of skills and knowledge across Microsoft 365 and Azure, networking and security, and you’ll thrive on working with others to turn business needs into robust, user‑friendly solutions. We’re fully in the cloud, having transformed our IT capability in recent years, and you’ll help deliver the next phase of our evolution. You’ll lead improvements in security, maintaining our Cyber Essentials Plus accreditation, improve knowledge management through our use of Microsoft Teams and other tools, and champion automation and AI to streamline how we work.

You’ll oversee our managed service provider while remaining close enough to the tech to be hands-on when needed. This is a role where delivery and continuous improvement go hand in hand. You’ll report to the Director of Transformation, partner with ICT and Data teammates and collaborate with engaged and supportive colleagues across the charity.

If you’re excited about the role, but don’t meet every requirement, we encourage you to apply. We’re committed to your personal development and will help you to learn and grow.

We’re a compassionate, collaborative and innovative team, proud of a flexible hybrid working model that trusts you to choose how and where you work. Most of your time can be remote, with occasional visits (around 2 days per month) to our London office for team, project or stakeholder meetings.

You’ll find lots more information about the role and team in the Candidate Information Pack (available on our website to download)

How to apply:

To apply for this role, please send us the following documents by midnight on Monday 2 February 2026:

• Your CV. Ideally in Microsoft Word format and less than 3 pages of A4.
• A completed supporting statement form (where you can demonstrate how you meet the person specification) - available on our website to download.
• A completed equalities monitoring form - available on our website to download.

We will shortlist candidates based on their CV and supporting statements. A briefing of what to expect will be sent in advance to shortlisted candidates.

Closing date for applications: by midnight on Monday 2 February 2026.

We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.

Please make sure you provide your contact details in your email. Please note the interview dates above and let us know if there are any accommodations you might need to participate fully in the process. We will try to be flexible.

To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an equal opportunities employer and welcomes applications from all sections of the community.

About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.

The Role:
• This is an exciting opportunity as we are looking for a Policy and Advocacy Manager who will be responsible for developing and directing the delivery of Coed Cadw programme of advocacy and campaigning work in Wales.
• You will be responsible for developing relationships across broad policy-influencing audiences to achieve key policy outcomes in line with the Woodland Trust’s goals and objectives.
• Responsible for ensuring the Trust have and are following integrated and focused influencing strategies to achieve our public policy goals.
• Lead the Wales Policy and Advocacy team whilst integrating our policy and campaigning work across the wider Wales team, providing clarity of direction, inspiring our employees and building capabilities and skills, upholding and actively promoting the values and behaviours of the Trust.
• Actively monitor, gather intelligence, understand and analyse relevant areas of Welsh policy and politics, acting on key opportunities. Collaborate with UK colleagues to ensure our policy and advocacy work is supported and aligned across the four nations and ensure consistent campaigning messages with the Trust’s wider communications and influencing strategies and plans.
• This is a hybrid role with travel to the Cardiff office and around the UK as required.

The Candidate:
• This is a key role in our Wales team and for candidates to stand out, we are looking for experience of working within a policy & advocacy or political context.
• Experience in shaping and implementing policy and advocacy or political strategies preferably in the environmental/voluntary sector, providing technical policy input and advice.
• Knowledge of the Welsh Government and Senedd with a strong understanding of current environmental policy, conservation and land management issues. You’ll have awareness of current affairs and processes through legislation, policy and grants in the Welsh context.
• Confident in building and developing partnerships with external and internal stakeholders, able to influence different audiences, to successfully change attitudes, behaviours and/or policy of key stakeholders.
• Strong leadership skills with the ability to collaborate with a diverse range of teams and stakeholders to ensure the best development of strategies and policies.
• Ability to analyse complex information and be able to communicate in effective ways for diverse audiences.
• Understanding of different levers and approaches that can be used effectively to influence decision-makers.
• This role is based in Wales and will require the successful candidate to undertake travel across Wales and the UK. 

Our Organisational Nature enables us to better understand what it means to be part of the Woodland Trust, empowering us to make an impact, every day. We want you to be able to role model our values; ‘Grow Together’, ‘Focus’, ‘Explore’ and ‘Make it Count’ to ensure each of us plays our part in helping to protect, restore and create our woods and trees.

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our employees, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme

Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. 
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application. 

Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage OR so they do not see your CV until shortlisting is completed. [Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. 

Acceptable Use Policy - Artificial Intelligence (AI)
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.

First Stage Interviews will be held via Microsoft Teams

Ynglyn â Ni: Coed Cadw (y Woodland Trust) yw elusen cadwraeth coetiroedd fwyaf y DU sydd wedi ymroi i greu byd lle mae coed a choedwigoedd yn ffynnu ymhlith pobl a natur. Mae ein cenhadaeth yn cynnwys ysbrydoli ac ymgysylltu ag unigolion i gyfrannu at fynd i'r afael â'r argyfwng natur a hinsawdd drwy warchod, adfer a chreu cynefinoedd o goetiroedd hollbwysig.

Y RÔL
• Dyma gyfle cyffrous wrth i ni chwilio am Reolwr Polisi ac Eiriolaeth a fydd yn gyfrifol am ddatblygu ac arwain y gwaith o gyflawni rhaglen eiriolaeth ac ymgyrchu Coed Cadw yng Nghymru.
• Byddwch yn gyfrifol am ddatblygu perthnasoedd ar draws cynulleidfaoedd polisi eang i sicrhau canlyniadau polisi allweddol yn unol â nodau ac amcanion Coed Cadw.
• Yn gyfrifol am sicrhau bod yr Ymddiriedolaeth yn dilyn ac wedi dilyn strategaethau dylanwadu integredig â ffocws i gyflawni ein nodau polisi cyhoeddus.
• Arwain y tîm Polisi ac Eiriolaeth yng Nghymru tra'n integreiddio ein gwaith polisi ac ymgyrchu ar draws y tîm ehangach yng Nghymru, gan roi arweiniad clir, ysbrydoli ein gweithwyr a meithrin galluoedd a sgiliau, cynnal a hyrwyddo gwerthoedd ac ymddygiadau'r Ymddiriedolaeth.
• Ymroi i fonitro, casglu gwybodaeth, deall a dadansoddi meysydd perthnasol o bolisi a gwleidyddiaeth Cymru, gan weithredu ar gyfleoedd allweddol. Cydweithio â chydweithwyr yn y DU i sicrhau bod ein gwaith polisi ac eiriolaeth yn cael ei gefnogi ac yn gyson ar draws y pedair gwlad a sicrhau bod y negeseuon ymgyrchu yn gyson â strategaethau a chynlluniau cyfathrebu a dylanwadu ehangach yr Ymddiriedolaeth.
• Mae hon yn rôl hybrid gyda theithio i'r swyddfa yng Nghaerdydd a ledled y DU yn ôl yr angen.

YR YMGEISYDD
• Mae hon yn rôl allweddol yn ein tîm yng Nghymru, ac er mwyn i ymgeiswyr sefyll allan, rydyn ni’n chwilio am brofiad o weithio o fewn cyd-destun polisi ac eiriolaeth neu wleidyddol.
• Profiad o lunio a gweithredu polisïau ac eiriolaeth neu strategaethau gwleidyddol yn ddelfrydol yn y sector amgylcheddol/gwirfoddol, gan ddarparu mewnbwn a chyngor polisi technegol.
• Gwybodaeth am Lywodraeth Cymru a’r Senedd gyda dealltwriaeth gref o bolisïau amgylcheddol, cadwraeth a materion rheoli tir ar hyn o bryd. Bydd gennych ymwybyddiaeth o faterion cyfoes a phrosesau drwy ddeddfwriaeth, polisïau a grantiau yn y cyd-destun Cymreig.
• Hyderus wrth feithrin a datblygu partneriaethau gyda rhanddeiliaid allanol a mewnol, sy'n gallu dylanwadu ar wahanol gynulleidfaoedd, i newid agweddau, ymddygiadau a/neu bolisïau rhanddeiliaid allweddol yn llwyddiannus.
• Sgiliau arwain cryf gyda'r gallu i gydweithio ag ystod amrywiol o dimau a rhanddeiliaid i sicrhau'r datblygiad gorau o ran strategaethau a pholisïau.
• Y gallu i ddadansoddi gwybodaeth gymhleth a'r gallu i gyfathrebu mewn ffyrdd effeithiol ar gyfer cynulleidfaoedd amrywiol. 
• Dealltwriaeth o wahanol ysgogiadau a dulliau gweithredu y gellir eu defnyddio'n effeithiol i ddylanwadu ar y rhai sy'n gwneud penderfyniadau.
• Mae'r rôl hon wedi'i lleoli yng Nghymru a bydd angen i'r ymgeisydd llwyddiannus deithio ledled Cymru a'r DU.

Mae ein Natur Sefydliadol yn ein galluogi i ddeall yn well beth mae’n ei olygu i fod yn rhan o Coed Cadw, a’n grymuso i wneud argraff, bob dydd. Rydyn ni eisiau i chi fod yn fodel rôl ar gyfer ein gwerthoedd; ‘Tyfu Gyda’n Gilydd’, ‘Ffocws’, ‘Archwilio’ a ‘Gwneud iddo Gyfrif’ i sicrhau bod pob un ohonom yn chwarae ein rhan wrth helpu i warchod, adfer a chreu ein coedwigoedd a’n coed.
Buddion a Llesiant: Mae ymuno â'n tîm yn golygu y byddwch yn rhan fawr o fynd i'r afael â materion amgylcheddol a hinsawdd. Rydyn ni’n cymryd gofal da o'n gweithwyr, gan gynnig cymorth a chyfleoedd hyfforddi. Rydyn ni hefyd yn cynnig:

• Pensiwn Uwch i Gyflogwyr
• Yswiriant Bywyd
• Opsiynau Gweithio Hyblyg a Hybrid
• Gwyliau Blynyddol hael
• Tâl Rhiant Uwch
• Rhaglen Cymorth i Weithwyr

Ymrwymiad i Amrywiaeth a Chynhwysiant: Mae Coed Cadw yn cofleidio amrywiaeth a chynhwysiant. Rydyn ni eisiau i'n tîm adlewyrchu cymuned amrywiol y DU. Rydyn ni’n cefnogi pobl o bob cefndir i wneud cais, yn enwedig y rhai sydd heb gynrychiolaeth ddigonol.
 
Cyngor wrth Wneud Cais: Hyd yn oed os nad ydych yn bodloni holl ofynion y rôl, byddem yn eich annog i wneud cais. Eich brwdfrydedd dros yr amgylchedd a'n gwerthoedd craidd - Tyfu Gyda’n Gilydd, Archwilio, Ffocws a Gwneud iddo Gyfrif - sydd bwysicaf. Rydyn ni hefyd yn cadw manylion personol ein hymgeiswyr wrth y rheolwyr sy’n cyflogi, fel nad ydynt yn gweld eich CV nes bod y rhestr fer wedi'i chwblhau. Gwnewch yn siwr bod eich Datganiad Personol yn dangos yn glir eich profiad a’ch angerdd am y rôl.

Gwnewch gais nawr: Os ydych chi'n barod i wneud gwahaniaeth a thyfu gyda ni, anfonwch eich cais heddiw. Efallai y byddwn yn cau'r swydd yn gynnar os cawn lawer o geisiadau, felly mae'n syniad da gwneud cais yn fuan. Edrychwn ymlaen at glywed wrthych a chydweithio i gael effaith bositif ar ein planed.