Income generation manager volunteer jobs in Birmingham

JOB PURPOSE

To coordinate Dudley Lodge's impact reporting, fundraising support and business development activities across the organisation.

The postholder will support income generation by identifying funding opportunities, maintaining funding pipelines, coordinating fundraising activity, supporting funding applications and helping Dudley Lodge evidence and communicate the impact of its work to commissioners, funders, donors and stakeholders.

Working closely with the Head of Support Services, Head of Operations and Service Leads, the postholder will collect, collate and report impact and outcomes information, support fundraising and business development activities and contribute to the organisation's sustainability and growth.

Key Responsibilities

• Impact Reporting and Communications
• Fundraising and Income Generation
• Systems and Administration

Impact Reporting and Communications

• Coordinate systems for collecting, recording and reporting impact, outcomes and stakeholder feedback data across Dudley Lodge services.
• Work with Heads of Service and Service Leads to gather feedback, case studies, testimonials and other evidence of service delivery, outcomes and organisational impact.
• Coordinate feedback collection from service users, parents, family members, professionals, commissioners and stakeholders.
• Produce impact summaries, dashboards and data reports for internal and external audiences.
• Coordinate the development of Dudley Lodge's assessment and Support Services' annual impact reports.
• Support the development of systems to collect and report information relating to longer-term outcomes for families.
• Ensure impact information is accurate, accessible and available to support reporting, funding applications and service development activities.
• Support the preparation of commissioner updates, funder reports, stakeholder briefings and annual impact publications.
• Gather, collate and present information, data, case studies and outcomes to support organisational reporting and stakeholder communications.
• Prepare draft reports, updates and communications for review by Heads of Service and Service Leads.
• Coordinate the production and distribution of approved reports, updates and communications.
• Support the dissemination of impact reports, funding updates and organisational achievements.
• Maintain records of stakeholder communications, reporting requirements and submission deadlines.

Fundraising and Income Generation

• Support the organisation to achieve fundraising and income generation targets.
• Research and monitor trusts, foundations, corporate, statutory and tender opportunities, maintaining accurate records of prospective funders, deadlines and reporting requirements.
• Maintain an up-to-date funding pipeline and funding calendar.
• Gather and coordinate evidence, data and supporting information required for grant applications, tenders, expressions of interest and funding reports.
• Assist with the preparation and submission of funding applications and tender responses.
• Coordinate fundraising appeals and donor engagement activities.
• Draft and distribute appeal letters, donor updates and stewardship communications.
• Support funder reporting and grant monitoring requirements.
• Monitor emerging funding opportunities and sector developments and share opportunities with relevant managers.

Systems and Administration

• Maintain accurate fundraising, impact and stakeholder engagement records.
• Support the development and maintenance of databases and reporting systems.
• Coordinate surveys, consultations and feedback exercises.
• Produce regular reports to support management, governance and business development activities.
• Ensure information is recorded, stored and managed in accordance with GDPR and organisational policies.
• Identify opportunities to improve systems, processes and efficiency across impact data collection and reporting, fundraising and stakeholder reporting activities.
• Undertake any other duties appropriate to the grade and purpose of the role, as reasonably required by the Line Manager or to meet the needs of the organisation.

Title of post to which this job reports:

Head of Support Services

Special Conditions:

All staff are expected to work in a flexible way to cope with the needs, demands and requirements of the Centres. This may mean attending or working from either centres, Coventry, Birmingham.

Dudley Lodge operates a non-smoking policy for staff.

Observance of the Centre’s Equal Opportunities Policy will be required, and to work at all times in accordance with all the Centre’s policies and procedures.

Failure by a member of staff to report actual or suspected physical or sexual abuse of a child by another member of a staff or other person having contact with the child may constitute a disciplinary offence.

We’re the UK fire family’s charity, providing timely clinical care and wellbeing support to members of the UK’s fire services and their families, helping them to adapt to physical, emotional and social challenges, to adapt to conditions, injuries and illness, and to transition to life after service.

We are looking for a relationship-driven fundraising professional to take on this varied role, to support engagement across Fire and Rescue Services in Essex, Hertfordshire, Norfolk and Suffolk.

You will have flexibility to plan and manage your workload in line with the strategy you develop for your region. You will build strong partnerships across fire stations, control rooms, training programmes and corporate networks. Your focus will be to grow sustainable income by increased engagement with Fire and Rescue Service personnel, volunteers, and the wider community.

You will work collaboratively with internal teams, volunteers, and key stakeholders to identify and maximise fundraising opportunities, support local committees, and deliver impactful campaigns. The role also involves supporting volunteers, analysing performance against targets, and ensuring all fundraising activity meets best practice and compliance standards.

This is a varied and rewarding role where you will manage relationships, deliver engagement plans, and contribute to raising awareness of the charity’s services—helping to make a real difference to the Fire and Rescue community.

This role is part time at 22.5 hours per week (average), there will be the occasional evenings and weekends required, and we can discuss flexible options.

Actual salary is £23,402.04 per year, with an additional £3,400 per year car allowance paid monthly (terms and conditions apply).

About You

We are looking for a motivated and organised individual with experience in fundraising or income generation, and a passion for building meaningful relationships.

You’ll bring:

• Strong communication skills, with the ability to engage and influence a wide range of stakeholders
• Proven experience of growing income across fundraising streams
• The ability to develop, manage and deliver plans, budgets and KPIs
• Experience building and maintaining effective partnerships and networks
• Effective organisational skills, with the ability to manage multiple priorities and meet deadlines

You’ll also be:

• Confident using IT systems, including CRM tools and Microsoft Office
• Comfortable using digital and social media to support engagement
• Knowledgeable about fundraising best practice, data protection and compliance requirements
• Experienced in working with and supporting volunteers
• Flexible, resilient and with a positive approach

A willingness to regularly travel across the region and occasionally stay overnight is essential.

How to Apply
Please submit your application via our online portal, no later than midnight on 12 July 2026.

If you need support or adjustments to enable you to make your application, please contact the People Team directly.

Steamship Shieldhall is seeking to appoint an experienced freelance Commercial Manager to build new income streams to support the ongoing operation, conservation and sustainability of one of the country's most significant historic ships.

Shieldhall is berthed year-round in Southampton and welcomes passengers and visitors on board from 110 Berth in the Western Docks. She is capable of carrying up to 220 passengers and from spring to autumn each year operates a programme of public sailings ranging from two hour trips to full day cruises. She is also open for alongside events, and is available for private charters. In addition, she can be hired for use alongside such as for training activities, meetings, functions and filming.

The Commercial Manager will be responsible for identifying and realising new opportunities for revenue generation for Steamship Shieldhall, as well as supporting Shieldhall’s experienced volunteers with maximising income from existing activities.

This commission is an important element of the “Steamship Shieldhall: towards 2055, the next 10 years” project which is supported by a Development Phase grant from The National Lottery Heritage Fund.  The appointment is intended to cover both the Development Phase and the first two years of the Delivery Phase of our  project but will include a break-clause between the two phases. The Delivery Phase contract is contingent on a successful Delivery Phase grant application to the Heritage Fund

The successful candidate will have the right to set their own hours of work and will determine in agreement with the Shieldhall charity how best to undertake the work. This commision could be provided through self-employed individual, partnership or limited company.

About StreetVet

StreetVet is a fast-growing national charity, committed to providing free, accessible veterinary care to the pets of those experiencing homelessness and to keeping pets and owners together to maintain their unbreakable bond. StreetVet relies on its team of over 500 vet and nurse volunteers in 23 locations around the UK to provide free veterinary treatment, funded by grants, corporate and private donors and partners. Since inception in 2016 the charity has treated nearly 3,500 pets and has won numerous awards including the Vet Trust Award for the Most Trusted Veterinary Charity, Purina Better with Pets Prize and Homeless Link Excellence Award for Excellent Support.

About the role

Duration: Permanent

Reporting to: Head of Marketing & Fundraising

Key Contacts: Colleagues, volunteers, external stakeholders, corporate partners, donors, prospects and other supporters

Location: Fully remote, with regular UK travel including evenings and weekends

Hours: 37.5 work week (flexible working available)

Holiday: 25 days per year plus national holidays

Salary: £30,000 - £35,000 depending on experience

We are seeking a passionate and experienced Fundraising Manager to join our team. The role will report to the Head of Marketing and Fundraising and will be responsible for developing and implementing the fundraising strategy, driving forward all aspects of fundraising, including building corporate charity of the year partnerships, individual giving, major donors,
trusts and foundations, legacies and community fundraising.

The successful candidate will be a core member of the Central Team, working closely with the Marketing Team to develop and deliver income for the charity.

 
This role will have budgetary responsibility to achieving a revenue target in financial year 26/27 of £1.5 million, whilst building a sustainable income stream for the long-term with Yr on Yr growth. Key priorities include increasing the Individual Giving and Regular Giving donor database, donor and fundraiser stewardship, organising fundraising events, and securing grants and sponsorships.

For more information about the role, please see attached job description.

Closing Date: Close of business Thursday 16th July 2026 (applications may close earlier depending on response).

The successful candidate will lead the delivery and development of Brake's fundraising events programme, driving participation, engagement and income generation. The portfolio includes Brake's flagship fundraising events, such as The Big Tea Brake and annual black-tie dinner, a series of digital fundraising challenges, and the management of third-party challenge events.

The role is responsible for creating exceptional supporter experiences, growing event income and building lasting relationships with participants, sponsors and stakeholders to help raise vital funds for Brake's work supporting road crash victims and campaigning for safer roads.

You are an experienced events professional with a track record of planning, delivering and growing successful fundraising events. You are confident managing multiple projects simultaneously, balancing competing priorities and delivering high-quality events that achieve participation, income and engagement objectives.

You enjoy working collaboratively with colleagues, supporters and external partners, while also being confident working independently and using your own initiative. You are highly organised, solutions-focused and resilient, with the ability to adapt quickly in a fast-paced environment. You are motivated by achieving results and continuously improving event performance through insight, innovation and excellent supporter experiences.

You bring: 

• A minimum of 2 years’ experience of working in event delivery in a fast paced, target driven environment
• Experience of planning, delivering and evaluating multiple events simultaneously, ensuring they are delivered on time, within budget and to a high standard;
• Experience of fundraising events, challenge events or participation-based campaigns, with a focus on achieving income and participation targets;
• Experience of using data, reporting and insight to monitor performance, identify opportunities and improve results;
• An understanding of supporter stewardship and the ability to deliver excellent participant experiences that encourage fundraising and repeat engagement;
• Excellent communication, relationship-building and stakeholder management skills, with the ability to influence and collaborate effectively both internally and externally;
• Strong organisational skills and attention to detail, with the ability to manage multiple priorities and deadlines;
• Resilience and adaptability, with a proactive, solutions-focused approach to overcoming challenges;
• A commercial mindset, with the ability to maximise income, manage budgets and demonstrate return on investment;
• Strong negotiation skills and confidence when working with venues, suppliers, contractors and external partners;
• Experience of using CRM systems and other digital tools to manage data, reporting and supporter communications;
• A collaborative team-player who contributes positively to shared objectives and organisational success.

Take a look the the full job description attached.

Corporate Partnerships Manager, Primary Science Teaching Trust

Key info:

• Salary £40,000 - £50,000 p/a (35 hours a week)
• Home based, The role will require regular travel to PSTT’s premises in Bristol (at least 1 day per month)
• Closing midnight Wednesday 15th July 2026 
• Annual leave of 28 days, which can be taken flexibly throughout the year plus 3 days to be taken at Christmas
• Enhanced maternity pay and adoption pay, contributory pension scheme (5% employer contribution), 24/7 access to an Employee Assistance Programme

Role 

PSTT’s long term vision is: Excellent primary school teaching in every primary school in the UK.

The goal of PSTT is to make science more accessible and attractive to children of primary school age throughout the UK. Research has shown that children’s interest in science is shaped before they leave primary school. That makes it vital for them to have a positive experience of science from their early years onwards.

The Corporate Partnerships Manager is responsible for developing and implementing plans to maximise income from corporate partners and trusts and foundations There is huge scope to develop both income streams at PSTT as this is a newly created position with the responsibility for growing and further developing these income streams. 

This is an exciting role for a candidate who wants to grow and shape the income stream, and demonstrate their personal impact on generating income, and providing partners with an incredible supporter experience. There will be an element of change as the organisation embeds an internal culture that effectively supports fundraising. 

This specialist manager role would suit someone who is already operating at a senior fundraiser or manager level, or someone who can demonstrate experience of developing a corporate and/or trusts & foundations pipeline, creating operational plans and delivering income. PSTT is an organisation with big ambitions so a background that includes working within a smaller charity would be helpful for the candidate to have but isn't essential. 

Please download the Candidate Info Pack provided for further information about the role, timelines and next steps. 

Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date. 

Closing date for applications: Midnight Wednesday 15th July 2026 

Interviews are expected to be held on the week commencing Monday 20th July in person.

Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.

Individual Giving is a key pillar of Acorns’ fundraising strategy, delivering sustainable income through supporter retention, stewardship and meaningful donor engagement. Following a recent team restructure and significant investment in the function, Acorns is now looking for an Individual Giving Manager to help shape and grow its retention programme.

Reporting to the Senior Individual Giving Manager, you will manage the delivery of warm fundraising campaigns across a range of channels, including appeals, newsletters, telemarketing, email and regular giving. Contributing to a team income target of c.£1.5m, you will focus on retaining and developing supporters, using data and insight to maximise performance and supporter lifetime value.

This is an exciting opportunity for a driven fundraiser who enjoys testing new ideas, using data to inform decisions and taking ownership of campaign delivery. With strong support from senior leadership and the freedom to put your own stamp on the role, you will play a key role in the future growth of Individual Giving at Acorns.

Hybrid, 2 days per week at preferred location (Birmingham, Worcester or Walsall).

As Individual Giving Manager, you will:

• Deliver multi-channel retention campaigns including appeals, newsletters, telemarketing, email and regular giving activity
• Support a team income target of c.£1.5m by maximising supporter retention and increasing lifetime value
• Develop and grow the mid-value programme for donors giving between £200 and £5,000 annually
• Create tailored supporter journeys, stewardship plans and small-scale events that bring supporters closer to Acorns’ work
• Develop engaging fundraising concepts and write compelling copy across print and digital channels
• Work closely with colleagues across Data, Marcomms and Fundraising to deliver excellent supporter experiences
• Identify opportunities to test new approaches, challenge existing activity and drive continuous improvement

Essential skills and experience: 

• Campaign delivery experience within individual giving, direct marketing or supporter engagement
• Experience using data and insight to improve campaign performance and supporter retention
• Copywriting skills and the confidence to develop fundraising concepts
• Experience managing budgets, forecasts and campaign reporting
• A curious, analytical and test-and-learn mindset
• A proactive, solutions-focused approach and the confidence to work independently
• Experience working across a range of fundraising or marketing channels

Desirable, but not essential:

• Experience working across more than one organisation
• Experience delivering supporter retention programmes
• Confidence working independently and taking ownership of campaign delivery

This role could suit an experienced Individual Giving Officer looking to take the next step in their career. As the team grows line management opportunities may become available.

Benefits include:

• 27 days annual leave plus bank holidays
• 5 days holiday buyback scheme
• 5% employer pension contribution
• Life assurance scheme (2 x annual salary)
• Retail discounts (including the Blue Light card)
• Cycle to work scheme
• Discounted gym membership
• Access to expert financial health and wellbeing support

Challenge Events and Community Fundraising Manager

Hours: 37.5 hours per week

Salary: £40,000 per annum

Working Pattern: Remote with attendance at meetings in Cannock/London (approx 2 per month) and attendance at events across the UK as required.

Lead the transformation of challenge events fundraising for a charity that changes children's lives daily. You'll build a national portfolio of inspiring events that generate significant income and create lasting supporter relationships.

About Newlife

As one of the UK's leading charities providing essential specialist equipment to children with disabilities, Newlife is dedicated to making life better.

Through grants and emergency equipment loans, we ensure children get vital equipment when they need it. Our free nurse helpline offers crucial support and information. We advocate for change and support adults with additional needs through volunteering and employment opportunities.

What you'll be doing

You'll develop and deliver a sustainable programme of challenge events and supporter-led fundraising activities. Working with the Head of Fundraising and Marketing, you'll create the strategy and drive income growth.

Strategic Development:

• Develop challenge events strategy and annual operational plans
• Set budgets, income targets and performance indicators
• Research new event opportunities and market trends
• Monitor performance and maximise income generation

Event Portfolio Management:

• Build portfolio including running, cycling, walking, trekking, overseas and virtual challenges
• Recruit, steward and retain participants through exceptional supporter journeys
• Manage relationships with external event organisers and suppliers
• Ensure safe, effective delivery meeting ROI targets

Relationship Building:

• Support corporate partners, community groups, schools and local businesses
• Deliver high-quality supporter care throughout their journey
• Collaborate across Fundraising, Marketing, Retail and Services teams
• Move supporters into long-term giving opportunities

What we're looking for

• Evidence of commitment to professional development within fundraising, events management or supporter engagement
• Experience delivering digital fundraising and supporter journeys
• Experience of mass participation events and challenge events delivery
• Track record achieving income targets and delivering fundraising growth
• Experience building relationships with supporters, volunteers and external stakeholders
• Experience planning and delivering events, managing budgets and monitoring financial performance
• Experience working with fundraising databases or CRM systems
• Excellent relationship-building and communication skills
• Strong event planning and project management abilities
• Ability to inspire supporters to achieve ambitious fundraising goals
• Flexible approach, including occasional evening and weekend working
• Understanding of fundraising compliance and regulation

Desirable: Experience of volunteer management

This role reports to the Head of Fundraising and Marketing.

Ready to create inspiring events that change children's lives? Join our mission to make life better for families across the UK.

Disclosure and Barring Service (DBS) checking may be necessary for this role. 

The Head of Commercial Partnerships is a pivotal leadership role responsible for developing and delivering Jericho's corporate engagement and partnership strategy.

The postholder will build and maintain relationships with employers, businesses, funders and strategic partners to create employment pathways for participants, generate income for Jericho's social enterprises and unlock wider support through corporate fundraising, social value partnerships, volunteering and advocacy.

Working across multiple areas of the organisation, the role will act as a bridge between Jericho's employability, enterprise and income generation functions, ensuring partnerships deliver meaningful social impact while strengthening the organisation's long-term sustainability.

This role offers a unique opportunity to shape the future of Jericho's corporate engagement strategy and become a key external ambassador for one of Birmingham's leading employment-focused charities.

We would consider 0.8 FTE for the right candidate. The successful applicant must have the Right to Work in the UK as we are unable to offer sponsorship.

What you’ll be doing:

Strategic Leadership

• With support from the Director of Income Generation, develop and deliver Jericho's Commercial Partnerships Strategy.
• Identify opportunities to increase income, employment outcomes and social impact through external partnerships.
• Contribute to organisational strategy, business planning and growth objectives.
• Monitor partnership performance and provide regular reporting on outcomes, income generation and impact.
• Act as a senior ambassador for Jericho across Birmingham and the wider region.

Employer Engagement and Employment Pathways

• Build and maintain relationships with employers across a range of sectors.
• Create opportunities for work placements, work experience, internships and employment pathways for participants.
• Develop employer partnerships that support individuals facing significant barriers to employment.
• Work closely with People Support and Employability teams to understand participant needs and identify suitable opportunities.
• Promote inclusive employment practices and encourage employers to recruit from underrepresented groups.

Corporate Partnerships and Business Development

• Identify and secure new business opportunities for Jericho's social enterprises.
• Develop relationships with procurement teams, HR leaders, CSR teams and senior decision-makers.
• Promote the commercial services offered by Jericho's enterprises and identify opportunities for growth.
• Create strategic partnerships that deliver both commercial value and social impact.
• Support the development of new enterprise opportunities and routes to market.
• Identify opportunities arising from corporate social responsibility and social value commitments.

External Representation

• Represent Jericho at networking events, conferences, business forums and partnership meetings.
• Build Jericho's profile within Birmingham's business community.
• Deliver presentations and pitches to senior stakeholders.
• Develop relationships with key influencers, business leaders and strategic partners.

Who are we looking for?

Essential

• Significant experience in corporate partnerships, business development, employer engagement, relationship management.
• Proven ability to build and maintain high-value strategic relationships.
• Experience developing partnerships that deliver measurable outcomes.
• Strong commercial awareness and understanding of how businesses operate.
• Excellent communication, networking and presentation skills.
• Experience influencing and engaging senior stakeholders.
• Ability to identify opportunities and convert them into tangible results.
• Strong planning, organisational and project management skills.
• An appreciation of and sympathy with The Jericho Foundation's Christian roots and values, and a commitment to its mission of supporting people facing barriers to employment into sustainable work.

Desirable

• Experience within the charity, social enterprise, employability or recruitment sectors.
• Knowledge of Birmingham's business landscape and key employers.
• Experience securing corporate funding, sponsorship or social value partnerships.
• Understanding of supported employment and employability programmes.
• Experience managing budgets, income targets or commercial contracts.

About JERICHO 

JERICHO is an award-winning Birmingham-based charity and family of six social enterprises. We provide supported work opportunities for people facing extreme challenges in getting a job and have been helping people across Birmingham into employment for over 30 years. We primarily support marginalised young people and survivors of modern slavery. What makes our model so effective is the way we combine work placements with individualised wrap-around support, training and a range of targeted activities. Our approach is focused on helping people address the issues that are affecting their life chances, build skills and confidence and ultimately become more employable.

INTERVIEWS ARE PLANNED IN PERSON ON TUESDAY 11th AUGUST 2026. 

Role Purpose

The Relationship Fundraiser will support the Philanthropy Manager to secure and increase income through the charity’s Philanthropy strategy.

The post holder will support with developing a robust pipeline of prospects and will be responsible for managing a portfolio of new and existing major donor relationships. You will be creative and analytical and provide first class research, administration, relationship management and database skills and provide excellent donor stewardship.

Main Responsibilities

· Work with the Philanthropy Manager to prepare and implement creative donor cultivation and stewardship plans to secure new donors and develop current relationships, including:

- Creative cases for support with associated budgets.

- Adapting information for specific donors using different approaches for different audiences.

- Developing engaging thank you letters and reports. 

· Manage an agreed portfolio of mid-value major donor relationships and prospects, with the support of the Philanthropy Manager and deliver excellent stewardship and tailored fundraising proposals.

· Provide timely and high-quality updates to donors on the charity’s activities and impact and value of gifts. Work with the Communications team to ensure that major donor supporters receive engaging and relevant marketing materials.

· Research and identify potential donors to build a strong list of prospects, matching against key fundraising priorities, to maximise opportunities and build a healthy prospect pipeline.

· Develop processes and systems to ensure the effective management of all relevant information, including keeping all records up to date on the CRM database (Sales Force) including all actions, communications and proposals in-line with the monthly KPIs and analyse to identify further opportunities.

· Support your line manager with income tracking and processing, contributing to financial targets, re-forecasts, budgeting and reporting.

· Be an active and supportive member of the Fundraising team and wider CBUK team, contributing to the Fundraising team’s development and targets as well as working collaboratively with colleagues.

· Ensure all associated activities are compliant with charity law, regulatory requirements and best practice, including those of the Data Protection Act and GDPR.

· Develop strong working knowledge of these areas of income generation and the wider fundraising and charity sector.

· Identify and complete relevant training, regularly reviewing relevant press and publications and keeping up to date with industry news.

· Represent the charity at meetings and events as required. This will sometimes require travel within the UK and occasionally an overnight stay.

Person Specification

Education/Professional Qualification

Essential

· Fundraising experience, preferably in a charity environment

· Experience of using a CRM database

· Experience of working with High Net Worth Individuals

· Excellent written and verbal communication skills

· Analytical approach to tasks

· Strong interpersonal skills

· Ability to multi-task and prioritise whilst maintaining excellent attention to detail

· Strong planning and organisation skills

· Strong IT skills with good working knowledge of Microsoft Office programme

· Ability to travel to meetings and events within the UK as required

Desirable

· Experience of using Sales Force database

Please don’t be discouraged from applying if you don’t meet every requirement listed in the person specification. We’d still really like to hear from you and learn more about the experience and strengths you can bring.

Benefits

· 28 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.

· TOIL for our hours work.

· Contributory pension scheme.

· Company sick pay.

· Employee Assistance Programme.

· Life assurance.

· Training loans.

· Enhanced family friendly policies.

Recruitment Timetable

Application deadline: 19th July 2026 at 5pm

We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

For further details, please see the Recruitment Pack for this role.

· Birmingham Hospice is looking for a talented Retail Communications Officer to join our Income Generation and Marketing Team.

· With 26 charity shops and more on the way, retail is vital to how we fund our care - and we need brilliant communications behind it.

· This is a brand-new position with scope for a keen digital marketer to shape the role as their own.

· It’s a hybrid role split between our offices in Selly Park and Erdington, our shops and home.

What you'll be doing

· Producing compelling content for all social media platforms including TikTok and Instagram.

· Under the guidance of marketing and retail managers, coming up with ideas for campaigns that help drive retail income, donations and footfall.

· Marketing house clearances, furniture collections and new shop launches.

Who we're looking for

· A creative, enthusiastic communicator with a passion for social media and an ability to confidently produce content that connects

· A candidate with experience as a digital marketing executive, digital content creator, marketing assistant or similar.

Essential

· Excellent written communication, organised, with attention to detail

· Experience creating graphics, reels and editing in-app and in Canva and InDesign (or similar)

· Full driving licence, access to car and happy to travel between shops.

· Happy to bring a selection of best social media content to interview.

Why work at Birmingham Hospice

Every pound raised in our shops helps fund free care for local patients and families facing terminal illness. You'll work alongside people who genuinely believe in what they do, with flexible working, real autonomy, and the chance to see your content directly drive something that matters.

Important details

£30,484 - £33,037, depending on experience

Closing date: Midnight on Sunday 19th July 2026

Stage one interview (Teams) – 23rd or 24th July 2026

Stage two interview – in person – 30th July 2026

We’re looking for an enthusiastic and passionate Head of Fundraising to play a significant role in the growth of Bags of Taste. 

This is an exciting opportunity for a motivated and proactive individual who is keen to make a tangible difference. The issues of health and well-being across the population and food insecurity are urgent and our work directly addresses these critical issues. 

You’ll be responsible for fundraising and delivering a plan to raise funds from a variety of sources - including trusts and foundations, digital fundraising and individual giving. You’ll work with our corporate and community fundraiser to raise income through corporate partnerships and community fundraising. We expect that trusts and foundations funding will form a large part of this role and this includes securing larger and multi year grants. 

Bags of Taste is a small and ambitious charity and you’ll be an integral part of our growth and be able to make this your own role. Working closely with our CEO and being part of the management team, you’ll be involved in organisation wide decision making and strategy. 

We’re looking for someone with a track record in fundraising and income generation within the charity sector, who shares our commitment to empowering local people and creating happier and healthier communities for life.

Key responsibilities

Whilst we appreciate that many fundraising skills can be transferable, we’re looking specifically for someone with charity fundraising experience for this role. 

Income generation

• Develop and implement a fundraising strategy to raise funds from a variety of sources(trusts and foundations,companies, individuals, digital fundraising, the community and events).
• Research funding opportunities and develop and approach a pipeline of prospects
• Implement systems across Bags of Taste to ensure all funding is maximised
• Achieve agreed income targets
• Prepare budgets and track income and forecasts
• Develop persuasive funding proposals,cases for support and reports
• Develop new funding or partnership opportunities through presentations, applications, pitches and proposals
• Create awareness of fundraising at Bags of Taste 
• Attend networking events  

Relationship Development and Stewardship 

• Build and maintain relationships with funders, partners, donors, trustees and key stakeholders
• Ensure excellent stewardship for all funders and donors in order to build strong, long term relationships. 

Management 

• Manage the Corporate and Community Fundraiser
• Manage any other fundraising team members if the team grows
• Manage and support any volunteers and work with external agencies/partners.

General 

• Maintain accurate records across all fundraising income streams including contact and relationship and financial data
• Ensure all activity complies with all fundraising regulations, GDPR and all relevant legal requirements 
• Prepare reports and data for the Board of Trustees/management team
• Support finance staff with preparation of the annual accounts and financial recording
• Monitor and manage fundraising risks
• Attend and support networking events or other events or fundraising activity as required to represent Bags of Taste, including occasional working outside of normal office hours, including some evenings or weekend

Person specification

Essential 

• A minimum of 3 years’ experience managing a number of fundraising streams in a charity
• Experience of successfully securing large/multi-year grants from trusts and foundations
• Track record of reaching income targets.
• Experience of developing fundraising strategies and plans 
• Experience of managing staff
• Exceptional interpersonal and presentation skills 
• Excellent written skills - you’ll need to be able to write compelling presentations, proposals, applications and reports
• Excellent relationship builder and ability to network, build, and nurture relationships with a wide variety of people
• Strong negotiation skills
• Excellent organisation and project management skills and ability to work to tight deadlines
• Proactive, self motivated and tenacious 
• Self starter with the ability to set your own workload
• Strong attention to detail 
• Strong IT skills including all word packages 
• Good knowledge of all social media channels including relationship building on Linked in 
• Good understanding of the relevant fundraising codes of practice and GDPR/data protection
• Passion for the work of Bags of Taste 
• Flexible and able to attend networking events/events occasionally out of work hours as part of the role.

Desirable

• A relevant professional qualification eg Institute of Fundraising Certificate or Diploma in Fundraising 
• Experience of charity communications
• Good understanding of CANVA and WordPress
• Good understanding and knowledge of food insecurity and health issues

We recommend you read the full job pack before applying. 

Why join Bags of Taste?

● You’ll be part of a small, ambitious organisation with a big vision and a strong sense of purpose. The issues around health inequalities and poor diets and the need for solutions are critical. There are lots of opportunities to raise funds. 

● This is a hugely flexible role in a supportive organisation.

About Bags of Taste

The work of Bags of Taste and the issues that we tackle are highly topical and relevant so there's lots of opportunities and scope to raise funds. Our vision that everyone should be able to access and cook good food has never been more important. 

We address dietary related health inequalities and food insecurity - both these issues have been exacerbated by the current cost of living crisis and public health challenges. There is recognition now that food banks are not a sustainable solution and Bags of Taste works across a number of high need communities enabling people to be happier, healthier and more resilient.

Purpose of the Role

The purpose of this role is to develop strong relationships with new and existing fundraising supporters within your region, helping them to network, influence and fundraise to make a meaningful impact on the work of the charity.

Through your network and by creating new opportunities, you will increase income within your region across multiple streams including Education, Individuals, In Memory Supporters and Community Organisations.

To be successful in this role, you will:

• Have previous experience in income generation, including leading and inspiring networks to generate long-term income and partnerships
• Be self-motivated, independent and target-driven
• Be confident speaking to people and encouraging their support
• Have excellent communication and relationship-building skills, and be friendly, approachable, inspiring and engaging
• Hold a full, clean driving licence with access to a car

Principal Responsibilities

• Proactively recruit high-calibre supporters, volunteers and community groups, inspiring and leading these networks to generate sustainable income
• Manage a portfolio of regional donors, ensuring excellent stewardship and long-term engagement, and enabling supporters to maximise their fundraising potential
• Monitor and report on income, expenditure and key performance indicators, including volunteer recruitment and event registrations, while managing an income budget of approximately £600k per annum
• Deliver presentations and pitches to schools, community organisations and businesses
• Act as the face of BWCHC within your region, developing meaningful, long-term relationships
• Grow and strengthen volunteer and ambassador programmes in line with charity processes, enhancing volunteers’ skills to represent the charity effectively
• Spend at least 50% of your time working within your region, planning effectively, developing fundraising products and collaborating with colleagues across departments
• Maintain strong communication across the fundraising department and hospital, balancing relationships while working remotely
• Drive the regional fundraising strategy with energy and creativity, identifying and nurturing long-term supporter relationships
• Contribute to project or appeal working groups, such as Christmas campaigns, In Memory fundraising or Facebook challenges, ensuring information is shared across the team

What we offer

• Flexible and hybrid working to support work-life balance
• Generous annual leave, with additional leave for long service
• Enhanced sick pay and enhanced maternity pay
• Employee Assistance Programme and lifestyle savings
• Free flu jabs
• Cycle to work scheme
• Charity events throughout the year
• Enhanced pension scheme with 8% employer contribution
• Ongoing commitment to learning, education and professional development

The charity is committed to equal opportunities and welcomes applications from all suitably qualified individuals, regardless of race, sex, disability, religion or belief, sexual orientation or age.

Successful candidates will work with vulnerable beneficiaries, so the role is subject to Disclosure and Barring Service (DBS) clearance.

Location: Fully remote with flexible working arrangements
Salary: £39,742 per year FTE, dependent on experience
Contract: We are open to this role being part time (0.8FTE minimum preferred) or full time. We offer fully flexible working.
Closing date for applications: 12th July

Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role.

First interviews: w/c 22nd July
Start Date: ASAP

About the Warm Welcome Campaign

Founded in 2022, the Warm Welcome Campaign wants everyone in the UK to find a place of belonging and reconnection at a Warm Welcome Space near their home. We have a bold purpose to enable a more deeply connected society where we all have free access to welcoming community spaces.

We resource, connect and champion a network of over 6,300 Warm Welcome Spaces and bring together a growing coalition of local, regional and national partners representing the worlds of charity, faith, business, government and philanthropy. By working together, we can unlock the power of community spaces made by and for everyone, creating a thriving network of hope and reconnection fuelled by human warmth.

We’re working hard to reach everyone with the message that a Warm Welcome is waiting for them just around the corner, all through the year.

Throughout all our work and within our team we live out our values of being inclusive, collaborative and courageous and our personality that is friendly, adventurous and uplifting.

It’s an important moment for us - we have launched a five-year strategy, our 100% Pledge Campaign and an established programme of corporate events. We have also successfully delivered Warm Welcome Week for two years in collaboration with a wide range of partners and are looking forward to continuing to build on this success.

The Opportunity

This is an exciting opportunity for an experienced and creative Communications and Brand Manager (Partnerships) to join a small, friendly and ambitious team in a varied role with genuine opportunity for development and impact. The Communications and Brand Manager (Partnerships) is primarily fundraising focused, delivering compelling communications strategies to support individual giving, fundraising events and our growing number of Corporate Partnerships, including Sky, Co-op, National Grid, OVO, Cadent, UKPN, Barratt Redrow and SGN. The role will specialise in maximising brand impact and income-raising potential.

The role sits within the growing Communications Team, which is led by the Director of Communications and includes the Communications Manager and Communications Assistant. 

Reporting to the Director of Communications, the postholder will play a key role in telling the Warm Welcome Story for positive change, raising awareness to grow the brand and creating campaign strategies to support income generation. 

We are looking for someone who is highly organised, agile and collaborative, whilst bringing creativity and initiative to their work. Relationship building will be key, working with a wide variety of high-profile corporate partners, stakeholders and ambassadors. You will be an excellent brand champion with the skills to develop stand out creative ideas for partnership campaigns, awareness campaigns and activations. While the role is primarily fundraising focused, you will support the delivery of the wider Warm Welcome Communications Strategy.

In this role, you will work across all aspects of communications strategy including, PR, events, brand asset development, storytelling, digital marketing, and campaigns.

• Act as the primary communications adviser for the fundraising team, including the Corporate Partnerships Manager and corporate partners, identifying communications opportunities and advising on strategic messaging, content, PR and tactics.
   

• Manage the development and execution of communications strategies for Warm Welcome’s flagship partnerships, specialising in maximising brand impact and income-raising potential.
   

• Deliver communications strategies to inspire audiences and support organisational goals, working closely with colleagues across the Communications and Fundraising, and with external partners.

• Develop stand out creative ideas for campaigns and activations to shape and deliver integrated activities that cut through, including Warm Welcome Week. 

• Act as a brand ambassador, advising and supporting the team to deliver brand-aligned messaging and content. Plus, crafting messaging and designing brand assets, marketing materials, presentations and resources.
   

• Create content to show the impact of Warm Welcome Spaces, including delivering hard-hitting press releases and impact reports.
   

• Create content for social media channels, website and digital newsletters.

• Develop case studies and organise photoshoots to tell the Warm Welcome story for positive change.
   

• Support the delivery of the Patrons and Ambassadors Strategy.

• Help manage the systems and processes needed for effective partnership and stakeholder management, including CRM use, reporting and tracking.

• Work collaboratively with colleagues across the Warm Welcome Campaign to connect partners with Warm Welcome Spaces and activities across the UK.

• Contribute to wider communications activity and team objectives.

Person Specification

Essential Experience

• Proven experience designing and executing high-impact brand or corporate partnership communications plans, ideally for a non-profit organisation.
   

• Strong track record of developing and delivering integrated communications campaigns across multiple channels, targeting a range of audiences.
   

• Highly collaborative and able to build strong relationships with internal and external stakeholders.
   

• Proven experience of crafting messages and stories. 

• Experience creating brand assets using Canva or similar tools.

• Experience of crafting compelling content for press releases and liaising with journalists.

• Strong track record of delivering content for digital media channels.

• Experience managing multiple priorities and deadlines effectively.

• Experience of monitoring and evaluating communications impact, using data and insights.

Desirable Experience

• Experience using CRMs or databases for relationship management and reporting.

• Experience working within the charity, community or social impact sector.

• Experience of delivering patrons and ambassadors programmes.

• Experience of developing new brands.

Abilities and Understanding

• Ability to brief, critique and develop creative work constructively, with a good eye for brand, design, film and photography.

• Strong relationship-building and communication skills.

• Ability to communicate confidently and professionally with a range of audiences.

• Ability to manage competing priorities and work independently.

• Strong organisational skills and attention to detail.

• Understanding the importance of accurate record keeping and effective systems.

• Ability to work collaboratively within a small and fast-moving team.

• Confident using Google Workspace, Microsoft Office and CRM systems.

Competencies and behaviours in our team

The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds. We are looking for people who are:

• Committed to the power of relationships to facilitate social change 

• Collaborative, inclusive, ambitious, aligning with our core values 

• Self-starter with high level of commitment, energy and motivation 

• Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context 

• Calm under pressure, and can adapt quickly in a fast-paced environment 

• Willing to pitch in to help other team members if needed 

• Organised with effective time management skills. 

Working Arrangements 

• Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester, York and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role we would also expect the applicant to carry out a reasonable amount of travel to both Warm Welcome Spaces and partners across the UK. 

• This role is fully remote, with flexible working arrangements. 

• All employees, volunteers, partners, suppliers and consultants working with GFP are expected to adhere to our Code of Conduct and safeguarding policies. GFP’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.

• You will need to have the right to work in the UK.

For full details on how to apply, please view the attached role description.