It applications manager jobs
Reporting to: Co-Executive Director
Benefits:
25 days annual leave per annum, plus UK public and bank holidays (pro rata)
Office closure for a week in December and August
Annual leave allocation increases annually by one day (up to a maximum of five days)
10% employer pension contribution
Other standard Foxglove benefits
About us
Foxglove is a non-profit that exists to make the use of technology fair for all. When Big Tech companies abuse their power, their workers or the planet – and when governments use technology to oppress, exclude or discriminate – we litigate and campaign to fix it.
Big Tech companies have become so large – gobbling up a huge slice of the global marketplace and an unprecedented treasure hoard of user data – that they’re now more powerful than many states. The harmful effects of this concentration of power are everywhere – threats to our democracy, to our privacy, decimated workers’ rights and platforms rife with disinformation and hate. Big Tech and AI data centres are rapidly expanding, resulting in huge strain on energy and water supplies. Worldwide governments are ploughing ahead with the use of algorithms and mass data systems to cut costs and increase efficiency often resulting in digital tools that entrench unfairness and leave the most vulnerable in society in crisis. All these problems are only getting worse with generative AI.
Foxglove works to bring the rule of law to the tech and AI giants who have upended our public square, workplaces, and social lives. We have a strong track record. We’ve launched landmark cases seeking structural changes to big tech’s harmful business models, supported 180+ Facebook content moderators fired for trying to form a union to sue Facebook and their outsourcing company, Sama – winning world-first judgements. We're urging competition regulators worldwide to stop Google’s theft of independent news. We’ve filed the UK’s first legal challenge to a data centre permission decision over the government’s failure to properly assess their environmental impact. We’ve forced disclosure of secret contracts between tech giants and the NHS, stopped a racist Home Office visa streaming algorithm, helped make grading fair for UK A level students, forced the government to pause the NHS Data Grab and challenged the Department of Work and Pension’s use of an algorithm unfairly flagging disabled people for benefit fraud investigations.
We are a small but growing team of lawyers, communications experts, and campaigners. Our work is global, and we work in partnership with lawyers, civil society, unions, and people impacted by Big Tech.
The role
As Head of Operations, you will lead all operational functions of Foxglove. You will ensure that our finance, HR, legal compliance, fundraising, systems and internal processes enable the organisation to carry out its mission effectively. You’ll work across Foxglove and closely with leadership, as well as with external partners to build a resilient and well-governed organisation, able to manage growth and complexity while staying mission driven. This role manages one member of staff and multiple consultants.
Key responsibilities include, but are not limited to:
Financial Management & Accounting
1.Oversee financial operations: budgeting, forecasting, cash flow, expenditure controls, financial reporting, payroll.
2.Ensure compliance with accounting standards, audit requirements and donor / funder financial reporting obligations.
3.Manage relationships with external accountants, auditors, banks, and financial service providers.
4.Ensure appropriate and best practice financial policies and controls are in place.
5.Ensure financial risk is identified and managed appropriately.
Fundraising & Development
1.Contribute to the organisation’s fundraising strategy in collaboration with the Co-Executive Directors and Head of Strategy.
2.Ensure systems are in place to track and manage grants, philanthropic donations, and other income streams.
3.Support the preparation of funding proposals and reports and ensure accurate and timely reporting to funders.
4.Support relationship management with key donors, foundations and partners.
Operational Systems & Processes
1.Develop and maintain efficient operational processes and systems (e.g. finance, HR, IT, data protection, office management).
2.Ensure proper policies and procedures are in place for procurement, vendor management, travel & expenses, and record-keeping.
3.Oversee the infrastructure that supports remote / hybrid working, ensuring tools and systems support collaboration, security, and productivity.
Compliance, Risk & Governance
1.Lead on organisational compliance: legal, regulatory, health & safety, data protection / GDPR, employment law.
2.Ensure the organisation’s policies and procedures are best practice, legally compliant and up to date.
3.Establish and monitor risk management frameworks and our risk register.
4.Support governance structures (internal reporting, director meetings etc.), ensuring decisions are well informed and documented.
Human Resources & People Operations
1.Oversee recruitment, onboarding, performance management, and staff development.
2.Ensure policies on equality, diversity, inclusion and wellbeing are embedded in how we work.
3.Foster a positive culture in line with Foxglove’s values.
Team Leadership & Collaboration
1.Lead the operations team, ensuring clarity of roles, responsibilities, performance and support.
2.Work closely with the rest of organisation including the legal teams and advocacy to ensure operations enables, not hinders, impact.
3.Contribute to organisational strategy, helping translate strategic ambitions into operational plans.
Person specification
Below are the essential and desirable criteria for a successful candidate.
Essential
·Minimum of 5-7 years of senior operations / finance / business operations experience, including line management
·Strong experience of budgeting, forecasting, audit & financial compliance
·Excellent strategic thinking and planning skills, able to bridge between high-level strategy and operational detail
·Strong risk-management and governance experience; familiarity with compliance, data protection / GDPR, employment law etc.
·Highly organised and able to manage multiple priorities; excellent time-management skills
·Excellent verbal and written communication skills; ability to present complex operational, financial or legal information clearly
·Strong collaboration skills; ability to work across teams; good leadership and people management skills
Desirable
·Qualified accountant (e.g. ACA, ACCA, CIMA or equivalent), with proven experience in financial oversight and reporting
·Experience of operating in non-profit / mission-driven / legal organisations
·Legal or compliance experience
·Experience of international operations, dealing with cross-border legal / regulatory issues
·Experience of change management and scaling teams or systems
·Understanding of, or interest in, legal, tech justice issues
·Experience of hybrid / remote team leadership
·Experience with fundraising finances, grants management, donor reports
Length and salary
This is a permanent full-time role with six-month probation period.
How to apply
Please make your application via the link to Applied provided by 9am on Tuesday 10 February (please disregard Charity Jobs' deadline), answering the application questions and uploading your CV. We will not review applications sent via a job board or to our email. Applications will be reviewed on a rolling basis with first round interviews likely to take place in mid February for selected candidates.
Foxglove does not use AI in its recruitment processes, except to detect applications for AI use. As a tech-justice organisation, we ask the same of our candidates.
Foxglove is growing and we are striving to build a team that is inclusive. We will create a diverse and adaptable environment where we support people to do their best work. We believe an effective and creative team is made up of people from different walks of life. You can read more about how we work and what we offer our staff on our website.
If you require any reasonable adjustments to complete this process, or have any questions, please get in touch with us.
If you would like to know more about how we process your data as part of the recruitment process you can read our recruitment data use policy on our website.
Non Charity Employer
6 - 10
Foxglove is an independent non-profit organisation that fights to make tech fair.
The client requests no contact from agencies or media sales.
Thank you!
Permanent, Full Time (37.5 hours per week)
Office-based
Make a Real Difference Behind the Scenes
Our client are a growing charitable organisation delivering CQC-regulated services that support vulnerable adults and children. Their work is values-driven, rooted in our core values of support, respect, professionalism, innovation, honesty, and accountability.
As they continue to grow, they are expanding their Operations Team and are looking for an Operations Coordinator. This is a varied, hands-on role where you’ll play a vital part in keeping the services safe, compliant, and running smoothly.
You’ll work closely with the Estates & Operations Manager and alongside an existing Operations Coordinator, giving the team resilience, continuity, and additional capacity.
About the Role
As an Operations Coordinator, you’ll support day-to-day operational activity across our services, with a strong focus on:
- Health & Safety
- Compliance and risk
- Facilities and contractor coordination
- Vehicle and fleet administration
- Operational projects and improvements
This is an ideal role for someone who enjoys organisation, problem-solving, and making sure the details are done properly - while knowing their work genuinely helps protect and support vulnerable people.
Key Responsibilities
Compliance, Health & Safety & Risk
- Support compliance with Health & Safety legislation, fire safety regulations, and CQC requirements
- Assist with risk assessments, safety audits, hazard reporting, LOLER inspections and PAT testing
- Ensure fire safety systems, drills, and evacuation procedures are tested, recorded, and reviewed
- Support incident reporting and ensure actions and learning are followed through
- Contribute to business continuity planning and emergency response arrangements
Facilities & Operational Projects
- Coordinate refurbishments, repairs, maintenance, and planned works
- Liaise with contractors, checking insurance, qualifications, and compliance documentation
- Monitor quality, progress, and Health & Safety standards on site
- Budget management, spend accountability.
Vehicle & Fleet Compliance
- Support fleet compliance, including MOTs, PSV checks, VED, CTA permits, and Blue Badge requirements
- Maintain accurate records and ensure documentation is inspection-ready
- Assist with servicing, repairs, and resolving vehicle issues promptly
- Produce a working rota for the driving team
Administration, Records & Reporting
- Maintain accurate compliance logs, registers, and audit trails
- Produce clear reports for managers and external stakeholders
- Financial budget management
Communication, Training & Support
- Act as a professional and approachable point of contact for staff and contractors
- Work collaboratively with the existing Operations Coordinator to ensure consistency and resilience
- Support Health & Safety training, inductions, and awareness activity
About You
Our client are looking for someone who is organised, proactive, and confident working in a compliance-focused environment.
You’ll need:
- Strong IT skills (Microsoft Excel, Word, Outlook, PowerPoint, Teams)
- Excellent communication and organisational skills
- Experience in compliance, Health & Safety, facilities, contractor coordination, or fleet administration
- A high level of attention to detail and confidence in managing records and reports
- Budget management and spend control
- A full UK driving licence with access to a vehicle and business insurance
- Comfort working in environments with people with disabilities in both adults and children
Desirable (but not essential):
- Knowledge of CQC standards
- Experience in health or social care settings
- Familiarity with LOLER, PAT testing, or statutory inspections
- Health & Safety training (IOSH / NEBOSH) or willingness to work towards this
Why Join Our Client?
They offer a genuinely rewarding package, including:
- 28 days’ annual leave (rising with service)
- Cash-back health plan with 24/7 GP access
- Retail discounts at hundreds of major brands
- Cycle to Work scheme
- Stream – access earned wages early
- Life assurance after probation
- Pension with employer contributions
- A regular staff prize draw
- Excellent training, development, and progression opportunities
- A strong wellbeing programme and Employee Assistance Programme
- A supportive, collaborative culture where your voice matters
Additional Information
- Occasional out-of-hours support may be required
- Enhanced DBS check required in line with safeguarding responsibilities
- On occasion, to support fundraising with activities and social media posts
- Our client are committed to equality, diversity, and inclusion and welcome applications from all backgrounds
Thank you!
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Complex Needs Service in Wandsworth.
Sounds great, what will I be doing?
The role focuses on providing high-quality support to individuals in mental health crisis. You will assist clients during their stay, helping to reduce immediate distress and develop plans to prevent future crises. This includes working collaboratively with statutory and voluntary mental health services to ensure effective, multi-agency support. All interventions should reflect the organisation's values and commitment to recovery, co-production, and person-centred care, while following established policies and procedures.
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You will have demonstrable experience supporting individuals with mental health and/or dual diagnosis needs, with a strong understanding of a range of mental health conditions, crisis management, and how to communicate with dignity and respect. You will be knowledgeable in relevant mental health legislation, including CPA processes, and committed to recovery-focused approaches. Able to work both independently and as part of a team, you will support and induct peer staff and volunteers while working effectively with statutory services such as the NHS. You will have a good awareness of health and safety and safeguarding responsibilities, alongside strong IT, literacy, and numeracy skills to maintain clear and accurate records. Flexibility is essential, as the role requires working Monday to Sunday between 9am–5pm, including bank holidays.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Registered Charity
0
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.
Thank you!
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Harwood Road Mental Health Service in Fulham.
Sounds great, what will I be doing?
You will be providing day‑to‑day personalised care in line with support plans, helping service users engage in education, leisure and health activities while encouraging independence, including with medication. You will contribute to planning and reviewing support plans, promote wellbeing and safety, maintain accurate records, and support housing management, risk assessments and health and safety standards. You will build positive, reciprocal relationships that focus on strengths, help individuals expand social networks, liaise with external agencies, and carry out domestic tasks when needed. You will uphold organisational policies, take part in supervision and learning, and complete QCF training within your first year.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You will bring a solid understanding of mental illness, including recognising signs, symptoms and appropriate responses to deteriorating wellbeing, alongside a basic awareness of health and safety. You will be comfortable cooking, cleaning and offering personal care, and you'll work flexibly within a rota that includes evenings, weekends and sleep‑ins. You will motivate service users toward independence, travel across services when needed, and maintain a strong service‑user‑focused approach. You will have good literacy, numeracy and IT skills, understand safeguarding responsibilities, and demonstrate a clear commitment to equality, diversity and inclusive practice
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Registered Charity
0
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.
The client requests no contact from agencies or media sales.
Thank you!
About the role:
ELMS is a specialist mental health service in Leyton supporting adults living with long-term mental health conditions to remain well, connected to their communities and out of hospital. Made up of an office base, four supported houses, a small floating support offer and a structured day programme, ELMS provides longer-term accommodation rooted in stability, trust and continuity.
As Night Concierge, you’ll be the steady presence that holds the service overnight. From 10pm to 8am, you’ll be the first point of contact for residents, the guardian of the buildings, and the calm voice on the end of the phone when reassurance is needed. You’ll take responsibility for the ELMS duty phone, offering grounding, clarity and emotional containment to residents who may need support during the night.
This is a role with quiet impact. By maintaining safety, responding proportionately to concerns and providing a consistent, compassionate presence, you’ll create the conditions that allow residents to rest, recover and continue building their lives. It’s work that requires patience, professionalism and sound judgement — and makes a real difference, even when things are quiet.
About you:
- You bring experience of supporting adults with long-term mental health needs, or working in related support or care environments.
- You’re calm, grounded and reassuring, even in uncertain or emotionally charged situations — especially when supporting people by phone.
- You’re confident working independently overnight, with good judgement about when to act and when to escalate.
- You understand the importance of clear boundaries, safety and proportionate responses, while still being warm and person-centred.
- You’re organised and reliable, with strong written skills and the ability to record and hand over information clearly and accurately.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 1st February at midnight
Interview date: Tuesday 10th and Weds 11th February at our SHP service in Leyton
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.
Registered Charity
501 - 1000
Preventing homelessness, transforming lives.
The client requests no contact from agencies or media sales.
Thank you!
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Community Engagement Practitioner to play a pivotal role in our Integrated VCS Service in Haringey.
Sounds great, what will I be doing?
We are looking for a committed and recovery‑driven Community Engagement Practitioner to join the Personality Disorders (PD) Pathway within the Complex Emotional Needs (CEN) Service. This specialist multidisciplinary team delivers psychological support to individuals with complex emotional and interpersonal needs.
In this role, you will support people to build meaningful, connected lives beyond formal services by strengthening community links, guiding recovery planning, and encouraging personal empowerment. The pathway draws on Structured Clinical Management (SCM), Mentalisation‑Based Therapy (MBT), and a range of other evidence‑based approaches to provide high‑quality, person‑centred care.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for:
The team will be seeking candidates who demonstrate a solid foundation in mental health care, ideally holding NVQ Level 4 or equivalent experience. They value individuals with a clear understanding of recovery principles, peer support, and the ability to work effectively with service users and external agencies. Familiarity with multidisciplinary team functions, care planning, risk assessment, and knowledge of the Mental Health Act and local resources will be essential. Strong communication and group facilitation skills, along with the ability to remain calm under pressure and act professionally, are highly regarded. Candidates should be able to build positive therapeutic relationships while maintaining boundaries, work independently as well as collaboratively, and provide practical support that adapts to changing needs. Competence in IT systems and record-keeping, particularly RIO, and the ability to serve as a positive, caring role model will round out the qualities the team is looking for.
When will I be working?
Monday to Friday, 9am to 5.18pm.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Registered Charity
0
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.
The client requests no contact from agencies or media sales.
Thank you!
Position: Rota Coordinator
Duration: Permanent, full time
Location: On site. Working from home is possible but it must not exceed time spent in the office, other than in exceptional circumstances.
Hours: Full-time, 37.5 hours a week
Line Manager: Head of Volunteer Management
Key Responsibilities
The Rota Coordinator:
- Welcomes and onboards new volunteers, allocating shifts that reflect their shift preferences
- Ensures all appointments are effectively covered and works closely with the Visitor Support team to achieve this
- Stands down volunteers when cover that has been booked in advance is no longer needed
- Takes the preferences of visitors into account when cover shifts are booked — e.g., ensures that a male volunteer has not been booked to see someone who cannot see a man
- Ensures cover volunteers can meet the needs of the shift, e.g. that an assessment trained volunteer covers where initial assessment appointments are booked in
- Helps build a ‘cover bank’ of volunteers they can call on a short notice
- Tactfully reminds volunteers of their commitment to our visitors — where necessary
- Works (indirectly) with software developers to improve the volunteer database
- Records and updates important information about our volunteers, treating information about their personal lives with sensitivity and respect
- Flags to supervising volunteers and the Head of Volunteer Management if a volunteer has frequent absences / cancellations or if they appear in need additional support
- Puts people on leave of absence, after consulting Visitor Support, and follows up with them about return dates
- Liaises closely with Volunteer Recruitment and Training, who will give them the names and numbers of new volunteers and their shift preferences and organise refresher training for volunteers returning from leave of absence
Attributes and skills
- Strong commitment to and good understanding of TLP’s mission and values
- Excellent attention to detail
- Excellent IT skills
- Excellent oral and written communication skills
- A good memory — for names, faces and shift patterns
- Excellent organisational and administrative skills
- Recent experience as a TLP volunteer or good insight into volunteer roles*
- Proactivity and problem solving and the ability to prioritise
- The ability to stay calm under pressure
- Excellent interpersonal skills, both face-to-face and on the phone, and a positive attitude
- Flexible
- Reliable
* Rota Coordinators who don’t have experience as volunteers are required to shadow prep programme modules
Compensation
Salary: £30,157 (Subject to a scheduled review and anticipated increase in April 2026)
Benefits:
- 3% employer contribution towards pension
- 25 days annual leave, with one extra day’s annual leave for each full year of service up to five years
- Access to Medicash health benefits and critical illness cover after three months of employment
- Employee Assistance Programme
Application
Please submit a cover letter (no more than one page of A4) and CV by 12pm on 30 January 2026.
The client requests no contact from agencies or media sales.
Thank you!
About the Tax Justice Network
The Tax Justice Network (TJN) is an independent international network, launched in 2003. It is dedicated to high-level research, analysis and advocacy around international tax and financial regulation, including the role of tax havens. TJN maps, analyses and explains the harmful impacts of tax evasion, tax avoidance and tax competition; and supports the engagement of citizens, civil society organisations and policymakers with the aim of a more just tax system. TJN pursues systemic changes that address the international inequality in the distribution of taxing rights between countries; the national inequalities – including gender inequalities – that arise from poor tax policies; and the national and international obstacles to progressive national tax policies and effective financial regulation.
The Tax Justice Network operates virtually with its legal base in the UK and staff working from home across multiple countries and continents.
Role description
The Finance Officer is part of the Organisational Support and Development (OSD) team at the Tax Justice Network, which is led by the Director of OSD, and the role reports to the Head of Finance and Reporting. The OSD team leads and delivers on a range of operational services from finance management, risk management, project management, event management, human resources, IT systems and other enabling functions. The team is also responsible for fundraising for the organization. This includes responding to calls for proposals, tracking funding opportunities and engaging with donors regularly.
The role offers the chance to work across the financial functions and offers an experience through a breadth of finance work across the organisation making it a varied and a well-rounded role.
Key Responsibilities
- Undertake the day-to-day bookkeeping including accounts payable, accounts receivable, banking payroll and general ledger maintenance
- Ensuring accuracy and integrity of all financial records and keeping a clear audit trail of all financial records
- Manage the staff payroll process including pension, HMRC and other related processes
- Manage the periodic payment runs and ensure that all payments are paid on time
- Supporting financial planning and reporting for project proposals, project reporting and management reports
- Support with project and year end audits schedules
- Assist in the preparation of accruals, prepayments and other journals
- Maintaining fixed asset register
- Provide guidance to team on internal financial processes and policies and assist with queries and escalating them as necessary
- Ensure organisational adherence to our internal and funder specific procurement policies
- Undertake other financial administration work and supporting the wider OSD team on team responsibilities and duties as required
Person specification
Skills and experience
Essential
- Holding or working towards a CCAB or CIMA qualification
- Hands on experience of working in a finance department of charities or not for profit organisations
- Experience of carrying out detailed reconciliations, and can demonstrate a keen eye for detail and a thorough and methodical approach in all work
- Strong IT skills with intermediate knowledge of Excel and cloud-based accounting software (preferably Xero)
- Ability to communicate effectively, accurately and succinctly in English, in writing and verbally
- Excellent interpersonal skills
Desirable
- Experience of producing financial reports for a range of purposes
- Experience of working with multi-currency transactions and cash holdings
- Experience of working with EU funded grants
- Experience of working with a variety of cloud-based platforms such as Airtable, Xero, SharePoint, Slack and Zoom
Attributes
Essential
- Ability to work collaboratively as part of a team and independently with a high degree of initiative
- Flexible and able to manage a varied workload and deadlines
- Ability to deliver work of a high standard with excellent attention to detail
- Knowledge of UK and / or EU financial regulations
- Resourceful and flexible approach with a “can do, will do attitude” and willingness to learn and adapt
Desirable
- Passion for tax justice and international development issues
- Previous experience of grant management
- Use of electronic banking software
Please do not use AI tools when completing your job application. We would like to hear your authentic voice and want to understand your unique skillset and perspective.
Key details
Application closing date: Sunday 22 February 2026 (2359 UK time)
Start date: April 2026
Reports to: Head of Finance and Reporting
Contract: Fixed Term to 30 June 2027
Hours: Between 60% (22.5 hours a week) or 80% FTE (30 hours a week)
Salary: £39,501.57 – £46,524.59 (FTE equivalent pro rata for 60% or 80% FTE) plus employer pension contribution, or equivalent based on contractual requirements. Appointment within range depending on skills and experience.
Location: For administrative reasons, this role is set to be Home-based in the UK. To be considered candidates must already have the right to work in the UK.
Non Charity Employer
21 - 50
To contribute to creating the conditions for achieving tax justice by challenging false narratives, and normalising bold, progressive proposals.
The client requests no contact from agencies or media sales.
Thank you!
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role as a Recovery Worker in our Mental Health Crisis Alternative in Waltham Fores.
Sounds great, what will I be doing?
The main purpose of the role is to provide excellent quality support and interventions to clients with mental health needs who require early intervention and prevention support. You will support clients throughout their time in service and empower them with the skills to cope independently. You will carry out support and interventions in line with organisational values and the ethos of recovery and co-production, as well as in line with policies and procedures.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The successful candidate will have demonstrable experience working with individuals affected by mental health and dual-diagnosis issues, with strong knowledge of a wide range of mental health conditions, effective communication approaches, and the ability to provide support with dignity and respect. They will understand relevant Mental Health legislation, the principles of recovery, and a variety of recovery approaches. The role requires the ability to work both independently and as part of a team, support the induction of new staff and volunteers, and work collaboratively with statutory services. The candidate will bring experience in planning and delivering added-value initiatives, alongside excellent communication, partnership-building, risk-assessment, and case-management skills. Strong organisational, IT, literacy, and numeracy abilities are essential, as is knowledge of local recovery tools, wellbeing services, and safeguarding practices.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Registered Charity
0
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.
Thank you!
Yada is a small charity working to prevent and remove the stigma around the sexual exploitation of women and girls. Based in West Sussex our services include specialist 1-1 tailored support to self-identifying women involved in the sex industry, as well as partnership working to deliver preventative workshops to women who may be at risk of sexual exploitation.
Our training offer to professionals who support women who are being sexually exploited has also grown over the last few years. In 2025 over 200 professionals received our training. We are at an exciting time in the development of the charity as we look to expand our services, including reviewing our established training offer and exploring new options.
The role
The Training and Resourcing Lead will have a key role to play in shaping and strengthening Yada, building on our previous success, and ensuring the charity’s sustainability as a respected specialist in the area of sexual exploitation locally and nationally. The role will have responsibility for leading on the review, design, development and delivery of our training offer to external partners and professionals, including networking and proactive local partnership building, to ensure all professionals who support women who are vulnerable to sexual exploitation receive training support. The role will also have responsibility to research, design and deliver a package of short internal training sessions for the development and upskilling of our outreach staff to ensure they remain trauma informed and current as specialists in supporting women in the sex industry. There is an expectation that the post holder will become Yada’s specialist in the sexual exploitation of women who are at risk, and be able to share this knowledge.
About you
We are seeking a self-motivated and organised female who has experience at collabarative working and relationship building, with previous experience in presenting or training. She should have the ability to take on a specialist area and share this with others in a professional manner in person or online, promoting positive learning. Ideally this person would have previous experience or knowledge of working with vulnerable people, demonstrate an understanding to responses to trauma and PTSD, or show a commitment and passion for marginalised communities and be willing to learn. Knowledge of violence against women and girls would be an advantage.
Registered Charity
6 - 10
Yada's vision is to see a world with no place for sexual exploitation, where women can live life free from abuse, stigma and violence.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are Recruiting for Development Officers in Greater Manchester, Merseyside and Lancashire.
Join Inclusive North to deliver The Phoenix Way programme and help drive meaningful, community-led change. As a Development Officer, you’ll play a vital role in growing partnerships, strengthening funding opportunities, and amplifying the voices of marginalised communities.
This is an exciting opportunity to work within a collaborative organisation where innovation and impact sit at the heart of everything we do. You’ll support partnership development, coordinate projects, and contribute to capacity-building activities that ensure the long-term sustainability and growth of TPW’s mission. Working closely with a passionate team and diverse stakeholders, you’ll help shape initiatives that create lasting social impact and strengthen local funding ecosystems.
If you’re motivated by purpose, thrive in collaborative environments, and want your work to make a real difference, this role offers the chance to grow, lead, and contribute to meaningful change.
We are recruiting for:
X1 FTE Development Officer in Lancashire (Inclusive North)
X2 FTE Development Officers in Greater Manchester. (GMECN)
X1 FTE Development Officer for Merseyside & Cheshire (One Knowsley)
The aplication window is open unti 2nd February, but we hold the option to close the window earlier depending on the number of applicants.
What We Offer:
Salary of £32,115
Pension: 5% Contribution
How to Apply?
Please send your CV, along with a covering letter, no more than 2 sides of A4 (Font Size: 12) OR:
A CV or a short video (no longer than 5 minutes long) answering the following question:
What excites you most about this role, and how is it directly connected to your skills and experience? (Consider the requirements of the specification, as found below.
Registered Charity
11 - 20
Our mission is to empower racially minoritised communities by championing racial equity through research, policy, innovation, and collaboration.
The client requests no contact from agencies or media sales.
Thank you!
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Community Engagement Practitioner to play a pivotal role in our Enfield VCS service.
Sounds great, what will I be doing?
You will work as part of a multidisciplinary NHS team alongside clinicians, social workers, and community partners to support adults with moderate to severe mental illness. Holding a caseload of service users, you will act as their key contact, contributing to care planning, monitoring progress, and supporting safe discharge using the RiO clinical records system. Together with service users, you will develop person-centred recovery plans focused on social goals and community integration, building strong therapeutic relationships through trauma-informed and strength-based approaches. You will help individuals access local resources, attend appointments, and engage in wellbeing activities, peer support, and psychoeducational groups. Collaboration is central to the role, as you will liaise with statutory and voluntary organisations, attend clinical meetings and community events, and advocate for recovery-focused, jargon-free communication. You will ensure accurate documentation, uphold safeguarding and health & safety standards, and actively participate in supervision, training, and professional development.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
We are looking for someone with NVQ Level 4 in Care (or equivalent) or at least two years' experience in a mental health setting. You will bring a strong understanding of mental health issues, recovery, and co-production principles, alongside experience of working collaboratively with professionals, services, and communities. Knowledge of care planning, risk assessment, recovery tools, and the Mental Health Act is essential, as are excellent communication, relationship-building, and group facilitation skills. You should be confident using IT systems, resilient and adaptable, able to work independently or as part of a team, and committed to person-centred, trauma-informed practice.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Registered Charity
0
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.
The client requests no contact from agencies or media sales.
Thank you!
Grosvenor Chapel is a Chapel of Ease in the Ecclesiastical Parish of St George’s Hanover Square.
Located on South Audley Street in the heart of what is fondly referred to as the ‘Village of Mayfair’, the Chapel has been serving the community of Mayfair and beyond for almost three hundred years.
Over the last three years the Chapel has been going through a period of transition, renewal and growth. We currently have a modest annual income, which comes from regular giving, occasional donations, and the hiring out of our Chapel rooms and car bays, and are seeking an experienced Finance Officer to help with the day-to-day management of the Chapel’s finances.
Whilst some tasks are covered by existing staff, the Finance Officer will have responsibility for overseeing the Chapel’s accounting processes, monitoring income and expenditure, managing accounts payable and accounts receivable, overseeing service cash collections and banking, completing the monthly reconciliations and preparation of financial reports, helping with any VAT and quarterly gift aid returns. The role will also be required to support the annual budgeting process, year-end audit and preparation of statutory accounts.
Most of the work will be expected to be completed remotely, with attendance in person on site at least once a month for meetings and other activities.
This is an exciting opportunity for someone looking to join a highly motivated team in a welcoming and friendly work environment, and where they can apply their financial skills and experience in a unique setting and really make a real difference.
If this sounds like you then we’d love to hear from you!
Please send a CV (no more than two sides) and covering letter (no more than two sides), outlining how you meet the requirements of the role and person specification no later than Sunday 15th February 2026. Please note we would like to see candidates´ own writing in the cover letter and discourage the use of AI for this purpose.
Interviews will be held at Grosvenor Chapel on Monday 2nd March and Thursday 5th March 2026. Due to staff capacity only shortlisted applicants will be contacted.
Ideal start date: immediate, with flexibility to accommodate a later start date if required.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity to join Citizens Advice Doncaster’s advocacy service, supporting both Deaf and hearing people in Doncaster to ensure their voices are heard and their rights upheld.
The role focuses on statutory and non-statutory advocacy, supporting people to understand information, participate in decision-making, and navigate social care, health, and mental health systems. This role does not involve personal care.
You will provide advocacy support to Deaf and hearing people through a range of methods, including face-to-face meetings, online platforms, and email. You will attend meetings with professionals and ensure that Deaf people can fully access and understand complex information using British Sign Language (BSL), while supporting hearing people using appropriate communication methods.
Working hours are flexible, Monday to Friday.
Key Responsibilities
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Provide advocacy support to Deaf and hearing people in Doncaster
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Support people to participate in meetings with health, social care, housing, and other professionals
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Help people understand information and contribute to decisions about their care and support
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Represent individuals under statutory advocacy roles including IMCA, IMHA, Care Act advocacy, and Relevant Person’s Representative (RPR)
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Support people subject to the Mental Capacity Act, Deprivation of Liberty Safeguards (DoLS), and Mental Health Act
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Obtain and represent the views and wishes of people who may lack capacity
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Maintain accurate, confidential records in line with data protection requirements
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Identify and report safeguarding concerns
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Work independently and remotely, while remaining an active member of the advocacy team and the wider VCSE community in Doncaster
You Will Work With People of All Ages, Including:
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Deaf people and people with sensory impairments
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People with learning disabilities
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Autistic people
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People with dementia
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People with mental health needs
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People with physical disabilities or acquired brain injuries
About You
You will be able to demonstrate that you:
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Are proficient in British Sign Language (BSL) (essential)
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Understand the principles and purpose of advocacy
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Have experience working in the voluntary, health, or social care sector with people who have additional needs
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Have a good working knowledge of the Mental Capacity Act, Care Act, Mental Health Act, and related legislation
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Can produce clear, accurate written reports
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Have excellent communication and negotiation skills (in BSL, written English, and spoken English where appropriate)
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Are confident using IT systems
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Can manage your own online calendar and case management systems
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Can manage and prioritise a varied and complex workload
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Maintain accurate records in line with Data Protection requirements
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Are able to reflect on practice and learn from experience
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Use supervision and peer support effectively
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Are self-motivated and able to work on your own initiative
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Work ethically, honestly, and with integrity
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Are flexible, positive, and committed to continuous learning
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Can signpost people to other services when appropriate
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Can work remotely and as part of a team through online and in-person meetings
Additional Requirements
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You must be able to travel independently within Doncaster
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A full driving licence and access to a vehicle for work purposes is essential
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Travel expenses will be paid within the contract working area
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Due to the independent nature of advocacy, you must not be employed by another health or social care organisation at the time of appointment
Equality and Accessibility
Citizens Advice Doncaster is committed to equality, diversity, and inclusion. We particularly welcome applications from Deaf candidates and BSL users, and from people with lived experience of the issues our clients face.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Introduction
East London NHS Foundation Trust (ELFT) working with Mind CHWF and other voluntary sector partners is delighted to offer a secondment as a community connector to support the mental well-being of people with complex mental health and social needs in the Neighbourhoods in City & Hackney.
This is a new role and we are looking to work with individuals from the voluntary sector to help us co-design and test out the role. You will help to shape the role, working closely with people in Neighbourhoods to reflect their strengths, interests and ideas for what matters to them about good mental well-being.
You will be a welcome member of the multi-disciplinary (MDT) mental health team, with day-to-day managerial and professional supervision provided within the team. You will also be able to access training and other staff support within ELFT during this time.
Background
In the autumn of 2019 ELFT was successful in securing funding from NHS England (NHSE) for community mental health transformation. It is one of 12 national pilot sites. City and Hackney, Newham and Tower Hamlets are all part of the ELFT pilot. The aim of the transformation is to develop a model of support for people with serious mental illness (SMI) that recognises complexity and social determinants over and above diagnosis, and supports them through a blended team of voluntary sector, mental health and primary care staff to connect better into a range of activities in their neighbourhoods. The new teams are organised around City & Hackney Primary care networks (PCNs) / Neighbourhoods, and will provide wraparound support for people with varying levels of need. These teams will develop a rich understanding of population mental health need, and work with individuals, families, and communities to develop capacity for self-management, and provide local treatment and support for individuals when they need it.
The teams include the new community connector role. This will be someone from the voluntary sector, well connected in the neighbourhoods and bringing expertise in wider social support and well-being. We are working with voluntary sector partners to design and test this role.
Responding to Covid 19
Since the Covid 19 emergency began in mid-March much of the transformation programme has had to be adapted. ELFT is keen that where the transformation can support the Covid 19 response it should continue. In particular the role of the community connector could be valuable during the Covid 19 emergency and recovery.
The role obviously needs to be different and we will work closely with the connectors and the voluntary sector to design and test out the role. The description here is intended as a starter for ten to give some idea about the shape the role might take.
During the Covid pandemic, the community connectors will be part of the ELFT community MDT team, making links to specific Neighbourhoods. Also the face to face work in terms of assessments, interventions, group work, partnership working may need to be carried out differently. The role will now include:
· providing support to service users by phone/virtually
· connecting service users to the fast developing range of Covid 19 resources in each neighbourhood and keeping the mental health and primary care teams up to date about these resources and how to refer people to the/access them. Including supporting the new Neighbourhood MDTs as these develop.
· developing a good knowledge of all the online resources in each neighbourhood and connecting service users and staff to these
· we will keep the option for face to face work and group work under review, depending on the government guidance on social distancing. As lockdowns are lifted there may be some possibility to offer this type of support
The following five design principles have guided our model development to date:
1. Service users and citizens will be active, equal partners: leading the design, implementation, governance, and delivery of our new mode
2. We will integrate mental and physical health, wellbeing and social care: our services will feel fully integrated to service users and carers
3. The right support in the right place and the right time: services will be delivered in the PCN footprint, and service users will not be “bounced around” services
4. A focus on what matters to service users: care planning will look beyond health goals to life goals and wider determinants of health; and we will work to connect people to each other and their communities
5. Evidence-based interventions: Service users will be confident that our services provide the latest evidence-based care, treatment and support.
The role
The Community Connectors will support individuals to connect within neighbourhoods, and use local assets to self-organise.
Who you will support
The post-holder will work closely with individuals with serious mental illness (SMI) and/or personality disorders (PD), developing an understanding of complexity in order to provide the most appropriate support. Some of the service users you will work with will have been supported by community mental health recovery teams, seen in outpatients and are not care co-ordinated, so could be better supported by their local neighbourhood team. Other service users will be on primary care SMI registers and likely to benefit from additional support, but do not meet the thresholds for traditional secondary care. Other people might not be known to our services currently, and could benefit from the more personalised, local, holistic offer you will be developing.
Your approach
The ethos of this work will be recovery focused, move away from a traditional referral model, blur the boundaries between primary and secondary care, explore needs through complexity (rather than diagnosis), focus on a person’s strengths and assets, and focus on the wider determinants of health and wellbeing. This approach is as important as your experience and expertise. You will develop a strengths based biopsychosocial assessment, and supportive approach, and work with colleagues and local people to develop the MDT approach in its infancy.
Although not exhaustive, below is a list of the skills and responsibilities that may be required:
Individual Support
· Strong interpersonal and communication skills. It is important that you listen to service users and carers to find out what is important to them, and that you build open, supportive and trusting relationships (working with the challenges of not meeting face-to-face, at least initially, due to the current Covid-19 public health crisis. We will keep the option for face to face work and group work under review, depending on the government guidance on social distancing. As lockdowns are lifted there may be some possibility to offer this type of support.)
· A strong sense of what factors influence health and wellbeing.
· The ability to assist service users in setting goals and making changes that are meaningful to them.
· You will conduct regular innovative and engaging sessions (currently with individuals, over the phone) in order to work towards support plan goals.
· You will ensure ongoing assessment and management of risks within an attitude of 'positive risk taking'.
· You will give people time to tell their stories and focus on ‘what matters to me’, build trust, providing non-judgemental support, respecting diversity and lifestyle choices.
· You will use health coaching and motivational interviewing techniques, identify barriers to people accessing services, and work with service users to overcome these. You will support people to identify the wider issues that impact on their health and wellbeing, such as debt, poor housing, employment circumstances and unemployment, loneliness, isolation and caring responsibilities.
· Where people may be eligible for a personal health budget, help them to explore this option as a way of providing funded, personalised support to be independent, including helping people to gain skills for meaningful employment, where appropriate.
Community Development
· You will act as the ‘glue’, linking people in with experts and local assets, and undertaking support work in partnership with external stakeholders to complement their interventions.
· You will stay up to date with the constantly developing environment, local offer, and national policies, during the Covid-19 pandemic. Significant experience in local statutory and/or voluntary sector services.
· You will have a deep knowledge of City & Hackney (or a specific local area or demographic), what is available locally and how to signpost and support people (network creation, mapping).
· You will develop productive relationships with local partner organisations to improve service outcomes, and involve service users and carers in the design, development and delivery of the service.
· You will need to triage referrals and signpost to specialist support quickly where necessary, and deal with general queries to contribute to the overall smooth running of the neighbourhood team.
· Where appropriate, introduce people to community groups, activities and statutory services, ensuring they are comfortable. Follow up to ensure they are happy, able to engage, included and receiving good support.
· Where appropriate you will connect people to each other through shared common interests and the need for mutual support.
· You will have the ability and drive to build networks with local community resources such as activities and services that may have an impact on health and wellbeing, and support individuals to access these. To be proactive in encouraging self-referrals, and connecting with all local communities.
· You will work in partnership with existing community navigation roles in City & Hackney.
Project Management
· You will monitor and record outcomes of all those accessing the service through the use of recognised assessment tools and outcome measures. With the wider team, you will gather and collate statistical and other information and data as required, reporting on activity and outcomes and ensuring effective qualitative and quantitative monitoring and evaluation of the services.
· You will help to develop and adapt this role as the societal circumstances we are operating under change (as the Covid-19 public health situation develops and/or social distancing is relaxed).
General
· You will reflect on practice and participate in team meetings, practice development forums and peer supervision. You will identify own training and development needs in conjunction with your Line Manager and participate in training opportunities.
· You will develop an awareness of local and national developments and best practice in this area of work and to attend relevant conferences, meetings and training events as required.
· You will adhere to organisational policies and procedures relating to risk and personal safety. You will refer all safeguarding issues in line with local policy.
· You will manage volunteers and other team members as required.
· You will identify issues relating to systemic challenges and disconnects, and report these to the Programme Manager, developing an eye for service improvement opportunities.
Person Specification
As a community connector, you will become a local expert, gathering and sharing information about local opportunities, activities, and support, bringing people together and supporting them to remain confident and independent in their everyday lives.
We are looking for community connectors with experience supporting with people with their mental health, with significant experience in statutory and/or voluntary sector services, knowledge of City & Hackney (or a specific local area or demographic), and strong interpersonal skills.
Skills and experience:
Person Centred
- Enjoys social interaction and the company of others.
- Exudes a warm friendly presence and open behaviour. Is approachable and open-minded.
- Prefers working as part of a group or team.
- Has a practical and logical mind.
- Well organised and knows how to prioritise tasks. Able to plan own workload.
- Thrives on change and enjoys dynamic diverse environments.
- Is respectful, articulate and sensitive in style of communication.
- Ability to listen, empathise with people and provide person-centred support in a non-judgmental.
- Able to support people in a way that inspires trust and confidence, motivating others to reach their potential.
- Experience of supporting people, families and care in a related role (including unpaid work).
- Experience of supporting people with their mental health, either in a paid, unpaid or informal capacity.
Community Development
- Commitment to reducing health inequalities and proactively working to reach people from all communities.
- Able to work from an asset-based approach, building on existing community and personal assets.
- Ability to communicate effectively, both verbally and in writing, with people, their families, carers, community groups, partner agencies and stakeholders.
- Ability to identify risk and assess/manage risk when working with individuals.
- Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity.
- Is motivated towards excellence and improvement of personal performance with a can do attitude.
- Ability to cope positively with challenging and diverse behaviour.
- Demonstrates a desire for continuous professional development.
- Experience of working directly in a community development context, adult health and social care, learning support or public health/health improvement (including unpaid work).
- Experience of partnership/collaborative working and of building relationships across a variety of organisations.
Knowledge:
- Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities and how adverse circumstances and structural barriers can affect people's relationships
- An understanding of the experiences of people who live with significant mental distress.
- Knowledge of community development approaches.
- Knowledge of IT systems, including ability to use word processing skills, emails and the internet to create simple plans and reports.
- Knowledge of motivational coaching and interview skills.
- Knowledge of voluntary and community services in the local neighbourhood.
Essential:
- Educated to GCSE level (or equivalent by experience).
- NVQ Level 2/3 or equivalent.
- Significant experience in statutory or voluntary sector services.
- IT literate.
Desirable:
- Mental Health First Aid or willingness to work towards the qualification.
- Training in motivational coaching and interviewing or equivalent experience.
- University degree and/or professional qualification.
- Experience of delivering peer support groups.
The client requests no contact from agencies or media sales.