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We are wanting to recruit a motivated and experienced support and recovery worker to support homeless and vulnerable guests at our daily drop-in, and in Hope House - our 4 bed supported house
Responsibilities
Our support workers both work with guests in both Drop-in and in Hope House, but each takes a lead responsibility in one or the other of these projects. This post holder leads on the housing management responsibilities for Hope House.
Drop-in responsibilities :
· Welcome and assess first time guests, identifying priority needs.
· Signpost and support guests to access key statutory and voluntary services, especially housing, benefits, homelessness services etc
· Provide practical support and advice to guests , for example with helping with forms, bill enquiries, budgeting .
Hope House responsibilities
- Vet the suitability of potential residents and support them with their transition in/out of Hope House
· Hold weekly individual support sessions with residents
· Ensure tailored support plans (using Homeless Outcomes Star) are in place for each resident
· Identify “next step” housing options for residents and work with the residents to access these.
Oversee the safe and efficient running of Hope House, taking into account any relevant Supported Housing/ HMO specific requirements.
Please see our website for more information about this opportunity
We are a local charity based in Redhill providing practical solutions and emotional support to the homeless, vulnerable and isolated of East Surrey.


If you have experience planning, creating and delivering email marketing campaigns and understand the importance of impact and purpose, this is a role where your work will be seen and valued.
As an Email Marketing Officer, you will shape how thousands of people connect with vital information, fundraising appeals and services through timely, accessible and relevant email communications. This is a practical, hands-on role for an Email Marketing Officer who enjoys collaboration, testing ideas and improving results through insight and learning.
You will join the Motor Neurone Disease Association, supporting people with motor neurone disease (MND) through effective digital engagement. As part of the Digital Engagement team, the Email Marketing Officer will help ensure email remains a trusted, engaging and consistent channel across the MND Association.
Key Responsibilities
About You
Hybrid working expectations: office attendance one day per week
Further information about MND Association and full job description is available in the attached Candidate Pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Quality Manager (Study Abroad)
Salary: £24.24 to £24.87 per hour + holiday (c. £44,822.04 salaried equivalent).
Contract: Full-time (35 hours per week), temporary for up to 3 months initially.
Location: Central London (hybrid working, 2/3 days onsite per week).
We are delighted to be supporting a leading higher education institution in their search for a Quality Manager (Study Abroad). This is an exciting opportunity for an experienced international education professional to take a lead role in the development, governance and enhancement of global student mobility opportunities.
Working within an academic quality and standards environment, this role plays a critical part in ensuring that study abroad partnerships are well managed, compliant, student‑centred and strategically aligned. The postholder will collaborate extensively with academic colleagues, professional services teams, external partners and funders to deliver high‑quality international learning experiences.
Key responsibilities for this role include:
Study Abroad Systems, Governance & Partnerships
Funding, Strategy & External Liaison
Student, Academic & Partner Engagement
Quality Assurance & Enhancement
Information, Communications & Data
Financial Management
Wider Contribution
To be considered for this position, you should bring:
If you’re motivated by the opportunity to shape international mobility provision and support impactful global learning experiences, we’d love to hear from you.
CVs will be reviewed on a rolling basis so if the role interests you, please apply ASAP and submit your CV in Word format.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you throughout the application process.
Job Purpose
The Research Programme Manager will have a strong grounding in scientific research, expertise in grant management, and report to the Director of Research.
The role’s core responsibility will be to lead on the implementation and delivery of large-scale collaborative programmes and funding schemes. The post holder will have a visible presence within the research community acting as an important point of contact between partner organisations, researchers, committee members, peer reviewers and the charity. They will be expected to keep updated with the latest research developments in order to use strategic scientific expertise and judgement in the ongoing development and improvement of the Foundation’s grant funding schemes.
They will be responsible for the successful delivery of a large portfolio of active projects by working closely with others in the team to ensure all awards are expertly administered, monitored, evaluated and reported against, ensuring the outputs are of the highest quality and supporting the charities activities. The post-holder will identify opportunities to communicate the progress or impact of the work we fund and work with the communications team to develop compelling communications for our supporters.
Key responsibilities:
Grant Funding Programme
● Lead on the setup of large-scale collaborative research programmes ensuring robust peer review, effective contracting and close collaboration with funding partners;
● Lead on the management of multiple grant funding schemes, as well as ad-hoc applications that come to the Foundation;
● Oversee the smooth running of application rounds, peer review and ensure that funding committees function in line with AMRC guidance;
● Be the main point of contact for the AMRC with regards to research management;
● Support the ongoing implementation and development of the Foundation’s Grant Management Software, ensuring the research team are using the platform effectively;
● Manage project set-up including contracting, the development of detailed project plans, including go/no-go milestones and budgets;
● Work with the other Research Programme Managers to oversee the research programme budget including planning, monitoring and forecasting; work with the Directors of Research and Finance to ensure that accurate research finance information is available for organisational budgeting and planning;
● Seek opportunities to improve the Foundation’s grant funding schemes to increase the number and quality of applications received year on year, ensuring funding projects support the delivery of the Foundation’s research strategy;
● Monitor any developments or innovations across the sector and implement changes to maintain a high-quality impactful research funding programme.
Project Portfolio and Impact
● Oversee the delivery of large-scale collaborative research programmes including:
● Manage and oversee project delivery of the Foundation’s active project portfolio by:
● Lead on the development and implementation of an Impact Evaluation Framework, to monitor and evaluate the impact of the research we fund.
● Lead on the development of an annual impact report to demonstrate the impact of the research we fund.
Line Management
● Provide line management responsibilities to the Research Officer, supporting their performance and ongoing development.
General Responsibilities
● Support the Director of Research to deliver the Foundation’s research strategy;
● Support more junior members of the team through training and mentoring;
● Contribute to the team being proactive and supportive, and working effectively and efficiently to achieve agreed objectives;
● Support the development of research communications activities, working closely with our communications team.
● Contribute to the development and maintenance of strong internal relationships across the charity, working specifically with the Fundraising Team to support income generation;
● Support the Director of Research in the development of updates for the Board of Trustees and other groups such as our Scientific Advisors;
● Keep updated with the latest scientific developments in the field, attend conferences and build strong relationships with MND experts and other relevant stakeholders;
● Represent the Foundation at external scientific meetings and conferences;
● Undertake other work as required by the Director of Research.
Skills and experience required:
● Educated to PhD level or with equivalent experience in a science subject relevant to MND;
● Experience of research management, including the management of grant schemes, preferably with experience of using Flexi-Grant;
● Experience of research communications, including the ability to disseminate complex scientific information and present it to non-technical audiences;
● Experience of liaising with senior individuals in a variety of organisations with an ability to create favourable working relationships;
● Proven project management skills, with the ability to manage multiple projects at the same time;
● A great communicator, with excellent written and oral skills and the ability to maintain relationships with a wide variety of individuals, including those within the Foundation, researchers and clinicians, relevant organisations and industry bodies, MND patients, and other MND charities;
● Self-motivated, proactive and able to work using own initiative;
● Organised, with a proven ability to successfully manage a broad spectrum of tasks, deadlines and individuals;
● Motivated to make a real difference for those living with MND and future generations.
Working Pattern: Full time, permanent, home-based with regular travel across the UK
Salary: Circa £45,000 dependent on experience
Direct reports: Research Officer, 1 FTE
Closing date: Friday 8th May
Interviews: Week commencing 11th May
We are My Name'5 Doddie Foundation and we're absolutely committed to our goal: A World Free of MND



The client requests no contact from agencies or media sales.
CAFOD is looking for a strategic and collaborative leader to shape how digital, data and technology enable our mission, strengthen supporter engagement, and build a resilient, future-ready organisation.
The Role
You’ll lead our DDaT Solutions function, working across the organisation to design and deliver high-impact, cost-effective technology and data solutions. You’ll oversee multidisciplinary teams spanning business analysis, digital and business solutions, and data & insight—while managing key suppliers, budgets, and delivery priorities.
As a senior adviser to the Executive Team, you’ll play a critical role in setting direction, balancing innovation with stability, and ensuring technology investments deliver real value.
What You’ll Do
What You’ll Bring
The full job description is available on CAFOD's careers page
CAFOD is a welcoming, supportive workplace committed to a safe, inclusive culture where everyone is respected. CAFOD will make reasonable adjustments at every stage of the recruitment process to ensure candidates with disabilities or individual needs are fully supported.
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.
Fauna & Flora is seeking a highly experienced conservation professional to fulfil the role of Country Director, South Sudan, assuming responsibility for the development, management and implementation of F&F’s growing South Sudan programme.
The successful candidate will have experience in providing technical input into the design, development, implementation and evaluation of biodiversity and conservation projects within conflict affected countries in Africa. They will also demonstrate a strong proven track record in operational, project, grant and financial management at a similar level and be skilled in providing strategic advice.
Strong leadership and people management skills are essential to the role to build and lead a professional team that delivers effectively against project aims, objectives and timelines. The role also requires a skilled and credible communicator, who is confident in developing and managing relationships at senior level with partner organisations and relevant stakeholders, including donors, funders and government.
Please visit our website and download the job application pack for further details on how to apply.
The closing date for applications is Wednesday, 20 April 2026. Interviews are likely to take place the week commencing Monday, 25 May 2026.
The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Country Director will provide dynamic leadership and management to develop and deliver Muslim Aid ‘s strategy in Sudan, with a focus on leading and building a high-performing, diverse team and developing strong relationships with external stakeholders that are critical to the organisation’s growth and reputation in the country.
About the Role:
About You:
To be successful in this role, you will need:
Why you should apply:
Join Muslim Aid as our Country Director Sudan and take on a pivotal leadership role in shaping and delivering our strategic vision in a complex and high-impact context. You will lead and inspire a diverse, high-performing team while strengthening key relationships with partners and stakeholders essential to our growth and reputation in the country. If you are driven by strategic leadership, team development and building meaningful partnerships to support impactful humanitarian work, apply now to make a lasting difference in Sudan.
Benefits you will enjoy working for us:
Please note: Benefits marked (*) are applicable only where the successful candidate is required to relocate to Sudan.
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Pre-employment Checks:
Due to the nature of our work with children & vulnerable communities, Muslim Aid operates rigorous safeguarding and PSEA procedures in our recruitment process. We are committed to the prevention of sexual abuse, exploitation and adopt a zero-tolerance approach to SEA, as a result, any employment with Muslim Aid is subject to the following checks prior to your start date:
We will do everything possible to ensure that only those who are suitable to work with children and vulnerable people are recruited to work for us.
Finance Administrator – Job Description
Reports to: Treasurer
Direct reports: N/A
Location: Hybrid with at least one day a week at the Power Up North London office
Contract: Part time (15 hours a week)
Salary: £12,000 per annum (pro-rata, based on 15 hours a week)
Role Purpose
Power Up North London is a leading community energy organisation delivering renewable energy, energy efficiency and retrofit projects that directly benefit community groups and public buildings. We are driven by a belief that communities can and must play a central role in the transition to a zero-carbon future.
The Finance Administrator is responsible for financial management and integrity of Power Up North London’s financial operations. This role will deliver accurate financial and management reporting, budget tracking and oversight of finance processes including cashflow management, invoicing, payments, and associated controls.
Working closely with the Board and external finance partners, the postholder will provide the financial insight and control needed to support decision-making, maintain funder confidence, and enable sustainable growth.
Key responsibilities
Financial Management and Governance
· Maintain oversight of Power Up North London ’s financial accounts, ensuring accuracy and integrity across all financial processes
· Prepare monthly management accounts for internal review and Board reporting
· Support preparation and management of the annual budget
· Track income and expenditure against the approved budget, identifying and explaining variances
· Tracking of grant and project income and expenditures against budget
Billing and Revenue Assurance
· Ensure timely billing and effective debtor management
· Identify and flag billing discrepancies for sites
· Support investigation and resolution of issues to ensure accurate income collection
Cashflow and Treasury Management
· Manage cashflow and maintain accurate cashflow forecasts
· Reconcile bank accounts fortnightly and track cash movements
· Monitor invoicing timeliness and payments disbursements to support effective cashflow management
Performance Monitoring and Financial Modelling
· Liaise with the Asset Management Team to track financial performance of solar sites and projects against forecasts
· Support analysis of income and expenditure, highlighting risks and opportunities
· Assist in pricing of electricity for new sites and checking financial assumptions and modelling
External Finance Coordination
· Work effectively with Share energy (Power Up North London’s outsourced finance provider)
· Liaise on accounting, reporting, and financial queries, ensuring timely resolution
· Monitor fulfilment of service level agreements
Financial Controls
· Ensure adherence with Power Up North London’s financial processes and controls
· Implement controls relevant to payments in / out, grants management and bank reconciliations
Shareholder Register Maintenance
· Maintain internal record of shareholder capital outstanding and member capital and interest payments due
· Update shareholder register for shareholder actions, redemptions, and new issuances
For more information on the Person Specification, please see the job description attached
The client requests no contact from agencies or media sales.
Team: Supporter Services
Location: Haywards Heath (Hybrid working, approx. 2 days per week office based however flexibility is required)
Work pattern: 35 hours per week
Salary: Up to £33,994.86 per annum
Contract: Fixed term for 12 months
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Income Processing Team Leader
About the Supporter Services team:
What we’re looking for in our Income Processing Team Leader:
What we can offer you:
Interested? Here’s how to apply:
Application closing date: 5th May
Virtual interview date: Week commencing 18th May 2026
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Making a better life for cats, because life is better with cats
Location: National Support Centre, London SE1
Contract: Part Time, Fixed term Maternity cover
Salary: £28,000 gross per annum full time equivalent
Closing Date: 1 May 2026
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.
We are currently looking for a Books Services Coordinator to join our team.
About the role
The purposes of the Book Services Coordinator role is to assist the Books and Library Manager in facilitating the charity’s crew’ libraries service and specialist maritime book sales and also to administer all processes and systems involved within Books and library services.
Responsibilities
The following is a list of the principal (but not exhaustive) tasks of the post holder:
a. Administration of the functions and systems involved in providing an effective and efficient exchange hardback library or recyclable paperback library service to ships and maritime installations
b. Administrating book order system, and procurement process for all merchandise necessary for the efficient functioning of the Book Services operation.
c. Updating and maintaining the Bookshop website with accurate information and prices.
d. Assisting in the management of the fulfilment of all sales of books/media to customers and external agencies (On-line bookshop, telephone, mail and “walk-in”), and ensure the maintenance of customer service standards
e. Administration of the Library and Book stock control system
Requirements
Benefits
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
We help launch young people for life through adventure.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Communications Lead will own GFO’s communications across both the organisation and OxFarmToFork, with a clear brief: to grow our reach, amplify the work of our network, and help translate what we do into income and impact. That means building and delivering a coherent annual comms plan, maintaining a consistent presence across our channels, and actively spotting the connections between GFO projects and OxFarmToFork that make for the strongest stories.
You’ll shape how GFO presents itself externally and make sure our communications work hard for the organisation.
The role is 0.4–0.5 FTE and can be worked flexibly across the week. We encourage interested candidates to discuss arrangements that suit their needs. The successful candidate will ideally be based within Oxfordshire and able to work from our Oxford office on Wednesdays, our team day.
What You’ll Be Doing
Communications Strategy and Planning
Develop and own GFO’s annual communications plan, covering both GFO and OxFarmToFork, with clear goals, audiences, channels, and success measures.
Advise the CEO and project leads on communications priorities and timing throughout the year.
Track and report on communications performance, using data to inform decisions about content, channels, and audience engagement.
Ensure comms plans meet funding requirements/deliverables for projects.
Content and Channel Management
Write and publish content across GFO’s digital channels: social media (primarily Instagram, LinkedIn, and Facebook), the website, email newsletters, and blogs.
Manage the social media presence for both GFO and OxFarmToFork: planning content calendars, writing copy, scheduling posts, and responding to engagement.
Monitor and actively work to grow engagement metrics across key platforms, using platform analytics to understand what’s working and adjust accordingly.
Maintain and update GFO’s website, including campaign pages, news, and project updates. Basic CMS work; more significant design or development can be contracted out.
Write and distribute press releases and support media relations when opportunities arise.
Project and Campaign Communications
Provide communications support for GFO campaigns across their full lifecycle, from initial promotion through to impact reporting – including the Great Big Green Lunch, the Pumpkin Festival, and the WISH initiative.
Develop audience-appropriate messaging for OxFarmToFork, aimed at potential producers, institutional buyers, and the wider public.
Support the production of funder reports and stakeholder updates by providing communications evidence and impact content.
Brief and manage external contractors for specialist design work as needed.
Network and Stakeholder Communications
Support GFO’s member network communications, keeping network members informed, engaged, and connected to GFO’s work.
Help develop and maintain a CRM approach to stakeholder communications, ensuring key audiences receive timely and relevant updates.
Contribute to event communications, including invitations, programmes, and follow-up content for events such as the Food Summit and Annual Celebration.
What You’ll Bring
Demonstrable experience in a communications role, with responsibility for content creation and channel management.
Strong writing skills across different formats and audiences: social media copy, newsletters, web content, and longer-form pieces.
A solid understanding of social media platforms and how to grow and sustain audience engagement, including use of platform analytics.
The ability to develop and deliver a communications plan, not just execute individual tasks.
Confidence with basic website maintenance using a standard CMS (e.g. WordPress or similar).
An organised, self-directed working style – comfortable managing a varied workload with limited day-to-day oversight.
Genuine interest in food sustainability, community development, or the social/environmental sector.
Design skills aren’t essential – we can bring in contractors for specialist work. Experience with email marketing platforms, CRM systems, or SEO would be a bonus, as would a background in the charity or non-profit sector.
We’re a small team and we value warmth, curiosity, and a collaborative approach. If you don’t tick every box but feel the role is a good fit, we’d still love to hear from you – particularly from candidates with a range of lived experiences.
Good Food Oxfordshire is a dynamic, non-profit organisation working to create a fair, healthy and sustainable food system for everyone in Oxfordshire.
The client requests no contact from agencies or media sales.
A new opportunity has arisen to join the Newt Conservation Partnership as Finance Officer. This exciting role will work closely with our Operations Manager and COO supporting the development and refinement of our financial systems. It is ideally suited to someone with strong bookkeeping experience who will enjoy working for a small but dynamic organisation and is motivated by helping to build robust, efficient and effective financial processes.
The successful applicant will be employed by Freshwater Habitats Trust, seconded full-time to the Newt Conservation Partnership.
Newt Conservation Partnership (NCP) is a community-benefit society whose main purpose is creating and managing high-quality habitat for great crested newts, at the same time providing new habitats for many other wetland plants and animals. We work closely with our funder, NatureSpace Partnership, and the charities Amphibian and Reptile Conservation and Freshwater Habitats Trust whose evidence-based best practice guidance we follow for the conservation of amphibians and ponds.
Freshwater Habitats Trust is a friendly, nationally well-respected conservation charity that works to protect freshwater wildlife through practical, evidence-based and effective nature conservation projects. This job is an exciting opportunity to join a dedicated team of botanists, invertebrate biologists, herpetologists and freshwater conservation experts who are making a difference.
No CVs or agencies please.
Interviews: Friday 22 May 2026 (at our Oxford office)
Freshwater is our passion. Together, we can make a difference for wildlife.



The client requests no contact from agencies or media sales.
Would you like to work for an award-winning charity? Are you passionate about creating amazing experiences for people with learning disabilities?
Then, we have the job for you! As a Team Leader, you will lead and manage the team to success!
Who we are:
LDN London is an award-winning charity with over 60 years’ experience of supporting people with learning disabilities to stay healthy, be safe and live well.
We have a fantastic opportunity for several experienced Team Leaders to join our respite (Short breaks) service in Kensington. The service is located near Ladbroke Grove and Latimer Road tube stations.
The short breaks service offers crisis and planned stays to adults with learning disabilities in Kensington. The Team Leaders manage our short breaks service ensuring safe, person-centred, and high-quality support for adults with learning disabilities.
About the role:
The Team Leader is responsible for offering a creative and flexible response to ever changing complex demands which include meeting guest’s needs within the environment. We require experienced Team Leaders to help run the short breaks service.
The Team Leader acts as the “person in charge” for the service during their shift — coordinating staff deployment, managing admissions and discharges, ensuring accurate recording and communication, and promoting a positive and enabling environment for guests and staff.
We require x4 Team leaders and each team leader will work a 5-day week (37.5 hours per week) with a mixture of days, evenings, nights and weekends on a rota basis. Weekends will rotate approximately working 1 to 2 weekends per month. Team Leaders will work 1 week of nights shifts approximately every 6 weeks. The people we support require team members that can work flexibly as they will need support through the day and the night.
Team Leader supports the Registered Service Manager to ensure that your team deliver on quality improvement, and safeguarding, managing the budget of the service and the personal finances of people you support. You lead the management of Health and Safety in the service. The role requires you to create a harmonious, open, and positive working environment, where people are confident to speak up.
The role requires you to work with people who need assistance with every aspect of daily living, supporting complex health conditions, assisting people with sensory loss and communication challenges as well as with people who are significantly more independent but vulnerable to coercion and control and who may reject support. People want to be part of the community and to develop independence skills and so understanding the principles of doing with and not for is important.
You will be part of a large team and working as partners with professionals and families and so your communication skills and level of professionalism must be at the highest level. Being a team player who can take on additional responsibilities based on a key working model is also a requirement.
About you:
The ideal candidate will be a well organised person with the ability to deliver successful outcomes for the people we support. You will be confident networker and relationship builder with excellent interpersonal and communication skills.
You must be able to demonstrate the ability to develop strong relationships with a wide range of stakeholders. As a self-starter, you will be able to use your own initiative, can problem solve and prioritise, with good planning and organisational skills. In addition, you will need a positive, resilient attitude, be able to work under pressure, meet deadlines and be flexible and adaptable.
Relevant training will be provided. Adherence to our values is core to our recruitment and will be tested through interviews and during probation.
We are looking for someone who has a good understanding of the needs of people with learning disabilities and can work collaboratively to achieve our goals. The ideal candidate will be able to self-motivate and work independently whilst keeping in line with LDN London’s values.
This is an excellent opportunity for someone who is looking for a new challenge!
Why join us:
We offer continuing opportunities for learning and development together with regular supervisions and support for all our staff. We offer:
· the opportunity to work flexibly
· up to 38 days annual leave (including bank holidays)
· a generous pension scheme
· season ticket loans
·family friendly policies and personal/professional development packages.
How to Apply:
Click on the link provided below and follow the instructions.
Please ensure that you select ‘Team Leader (Kensington)’ on the online form selection options under section 4 of the application form.
To be successful in this process you must uphold the values and standards we expect in the workplace, including being open and honest throughout and treating the people we support and our staff with dignity and respect. Any failure may lead to the withdrawal of any offer of employment or work.
Closing date: 5:00pm on Thursday 30 April 2026 – Ref: 829
Note: all successful applicants will be DBS checked and must be able to provide employment or professional references covering the last three years.
Supporting people with learning disabilities to stay healthy, be safe and live well



The Supporter Operations team at Alzheimer’s Research UK is a key point of contact in the charity for supporters and members of the public and ensures the highest standards in operational processes and compliance, to ensure a first-class supporter experience.
The Supporter Relations Officer is responsible for delivering essential supporter engagement activities, ensuring delivery of an excellent experience for every contact, recognise opportunities to increase supporter loyalty, and generate the maximum amount of income for dementia research. The post holder is the first escalation point for the Executives when dealing with more complex enquiries, using the experience to support on the job training at delivering an excellent supporter experience.
Key Responsibilities:
Supporter Enquiry Management
· Act as the first escalation point for Executives with complex enquiries, helping to troubleshoot the enquiry in a suitable timely manner and ensuring the delivery of a warm and positive response for the supporter.
· Support the team Executives with inbound enquiries by telephone, email, post and social media, ensuring the highest standard of responses and covering absences on occasion.
· Promote fundraising, engagement and retention opportunities when talking to supporters using a range of initiatives to explain how their donations positively contribute towards the cause.
· Ensure all campaign briefings are delivered to the team to equip them for enquiry handling.
· Delivery of the promotion of and supporting supporters in the best practice in ‘in aid of’ fundraising policies.
Supporter Stewardship
· Delivery of outbound thanking and stewardship programmes.
· Assist the Senior Officer in ensuring effective management regions at specified levels, to ensure appropriate stewardship.
· Working alongside the Executives on the delivery of the Tiering and Triage system and supporting the Senior Officer in making decisions on supporters requiring manual intervention to tier. And input into reviews of the tiering system to ensure it is fit for purpose and is offering the supporter the best stewardship journey.
· Support the Senior Officer in managing the supporter follow‑up process to ensure funds are received promptly and accurately.
· Responsible for ensuring the quality of our Thanking processes and content are to the highest standards.
· Collaborate with key stakeholders and teams – Relationship Fundraising, Mass Participation and Sporting Events, In Memory and Individual Giving, ensuring that supporters are given the best level of stewardship.
Knowledge, skills and experience needed:
· Experience of working in a customer facing role within an office environment.
· Experience of handling complaints and queries.
· Enthusiasm for building excellent supporter relationships and ensuring supporters feel valued and thanked appropriately.
· Confidence working with computers – good knowledge of Word, Excel, Outlook and CRM databases.
· Excellent written and spoken communication skills.
· Excellent CRM/database management skills.
· Ability to work with a high level of accuracy and attention to detail.
· Good organisational skills and the ability to prioritise workload.
· A professional and hard-working team player with a positive and collaborative work ethic.
· Outgoing, enthusiastic and able to remain calm under pressure
Additional Information:
Ways of working:
As part of our Agile ways of working, you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £30,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 4th May 2006, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
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The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
BACKGROUND
The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.
IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.
The Purpose of the Role
The Senior Integration Officer will provide team leadership for longer-term integration casework for refugee households—including both adults and children—resettling in Hampshire under the UK Government Resettlement Programme. This includes the Afghan Resettlement Programme (ARP), the United Kingdom Resettlement Scheme (UKRS), Community Sponsorship, and other eligible schemes. The role focuses on households in their second year onwards of engagement with the service (following completion of the initial resettlement period).
The Senior Integration Officer line manages two Integration Officers and holds a 50% capacity caseload (including complex integration cases), providing reflective supervision, case direction and oversight of safeguarding cases. The postholder will maintain oversight of case management standards, support planning and Outcomes Star use, data quality, and performance reporting in line with contractual requirements.
Key Working Relationships
This position will work closely with all staff involved in the delivery of the Hampshire Resettlement and Integration Support Service. This will include the Programme Manager (Resettlement and Integration), Senior Resettlement Officer, Integration Officers, Bilingual Integration Officer, Bilingual Resettlement Officers, Refugee Employability Caseworker, ESOL Coordinator and Senior Community and Engagement Officer.
Externally, the position will build and maintain strong working relationships with our partners, Citizens Advice Rushmoor, statutory services, commissioned providers, and voluntary and community sector partners across Hampshire. The Senior Integration Officer will represent the service at multi-agency forums, strengthening referral and escalation pathways (including for safeguarding and complex needs), and will work with partners to highlight systemic and individual barriers to independence and longer-term integration outcomes for resettled households.
This role is line managed by the Programme Manager with a dotted-line reporting relationship with the UK Safeguarding Advisor on safeguarding matters.
KEY ACCOUNTABILITIES:
Support to Households (50% caseload capacity)
Hold a 50% capacity caseload, including complex or high-need integration cases, providing direct one-to-one support and modelling best practice.
Provide tailored strengths -based casework support to refugee households in years 2 onwards, supporting progression towards independence and reduced reliance on intensive services.
Where applicable, provide bilingual support and where not possible work effectively with interpreters to ensure clear, accurate and culturally appropriate communication.
Deliver and/or lead group-based integration sessions and workshops that support access to information, peer learning and opportunities related to longer-term settlement in the UK.
Lead on partnership development and maintenance (including with Citizens Advice Rushmoor and other local partners), strengthening referral and signposting pathways and coordinating access to services and resources that enable clients to meet their short- and long-term goals.
Support the completion and regular review of individual Support Plans using the Outcomes Star tool, with a focus on progression, goal-setting and exit planning.
Advocate, verbally and in written form, on behalf of clients with service providers and statutory agencies, and support escalation and problem-solving where required.
Team support and quality assurance (40%)
Line manage two Integration Officers, including setting objectives, providing regular reflective supervision, supporting wellbeing and professional development, and completing performance review processes.
Provide case management support and oversight, including reviewing Individual Support Plans/Outcomes Star use, ensuring timely case notes, and embedding strengths-based, trauma-informed practice.
Support team coordination and consistency, including agreeing priorities, balancing workload, supporting cover arrangements, and promoting learning and continuous improvement.
Provide coaching/training and on-the-job support to strengthen delivery.
Safeguarding
Serve as the first point of contact for safeguarding concerns and record all incidents promptly and confidentially in the CRM.
Complete initial risk assessments using the matrix and manage low/medium-risk cases in line with the IRC UK Safeguarding SOP, escalating to the Project Manager for supervision and closure.
Escalate high-risk concerns immediately to the UK Safeguarding Advisor and seek guidance on complex or unclear cases.
Oversee programme safeguarding across delivery: track actions/outcomes, participate in weekly case reviews, engage partners, and promote staff understanding of reporting procedures.
Key administrative tasks and ways of working (10%)
Ensure timely and accurate compliance with all reporting requirements, including oversight of database management, case noting and file maintenance, with a focus on evidencing client progress and outcomes in line with data protection and contractual requirements.
Monitor data quality across the team, implementing checks, addressing gaps promptly and supporting the Integration Officers to maintain consistently high documentation standards.
Coordinate and support project logistics (as needed), such as arranging venues, preparing materials for group sessions, and ensuring accessible delivery across partner sites.
Provide flexible administrative support to meet project needs, including contributing to internal reporting and contract performance monitoring.
Attend and contribute to multi-agency coordination meetings and service development discussions, bringing operational insight to improve longer-term integration support.
Regularly gather and act on client and partner feedback to improve service quality, accessibility and responsiveness, and support continuous improvement across the team.
Carry out all duties in accordance with the aims, values and policies of the International Rescue Committee, in particular in relation to safeguarding, confidentiality, impartiality and equal opportunities, relevant legislation and contractual/donor requirements.
PERSON SPECIFICATION
Skills, Knowledge and Qualifications:
Essential
Demonstrated ability to lead on longer-term integration delivery, supporting clients to move towards independence, providing operational guidance, coaching and support to staff members to ensure consistent, high-quality, outcomes-focused casework.**
Strong written and verbal communication skills, with the ability to communicate effectively with colleagues, partners and clients in English.
Sound understanding of safeguarding principles and risk management processes, with the ability to exercise professional judgement and provide appropriate guidance in complex or sensitive situations. **
Excellent interpersonal and relationship-building skills, with the confidence to navigate and maintain a wide range of internal and external partnerships.
Strong organisational skills, with the ability to prioritise, manage competing demands and meet deadlines.
Good IT skills, including proficiency in Microsoft Office and experience leading meetings or trainings via online platforms such as Microsoft Teams and Zoom.
Ability to work flexibly both independently and collaboratively as part of a team.
Ability to travel regularly throughout the service delivery area and, where required, to attend partner locations and multi-agency meetings.
Desirable
Fluency in Dari and/or Pashto or another relevant community language, enhancing culturally responsive engagement and reducing reliance on interpretation where appropriate.
Experience:
Essential
Significant experience supporting refugees, asylum seekers or other vulnerable populations through structured integration pathways, including progression in employment, education, financial stability and community participation. **
Proven line management, supervision or team leadership experience for diverse staff within a casework, social care or integration-focused environment, including responsibility for case oversight, performance support and professional development. **
Strong working knowledge of UK statutory and voluntary sector systems and services.
Significant experience using Client Management Relationship systems and leading data quality assurance processes. This includes implementing routine checks and controls across case records and client management systems, ensuring timely corrective action and maintaining confidentiality and data protection standards.
The mission of the IRC is to help people whose lives and livelihoods are shattered by conflict and disaster.


