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Galop, Central London (Hybrid)
G1 £24,180.51 FTE - not including London Weighting
Posted 2 weeks ago
University of Oxford - Development and Alumni Engagement, Oxford, Oxfordshire (On-site)
Grade 8 role with a salary range of £49,119 - £58,265 pa, with possible extension to £63,489 (including an Oxford University Weighting of £1,730 pa, pro rata)
Posted 2 weeks ago
University of Oxford - Development and Alumni Engagement, Oxford, Oxfordshire (On-site)
Grade 8 role with a salary range of £49,119 - £58,265 pa, with possible extension to £63,489 (including an Oxford University Weighting of £1,730 pa, pro rata)
Posted 2 weeks ago
Closing in 2 days
Harris Hill Charity Recruitment Specialists, London (Hybrid)
£16.48 - 16.48 per hour
Posted 2 weeks ago Apply Now
Citizens Advice Liverpool, Liverpool (On-site)
Trainee £27,097 - Qualified Specialist £30,107
Posted 2 weeks ago
Not For Profit People, Multiple Locations (Hybrid)
£29,000 - £31,000 per annum plus a great benefits package
Posted 6 days ago
Closing in 5 days
International Care Network, Bournemouth (Hybrid)
£31,500 per year FTE, depending on relevant experience
Posted 2 weeks ago
Closing tomorrow
IRIS Recruitment, Birmingham (On-site)
£36,069 per year (inclusive of shift allowance) + excellent benefits
Posted 3 weeks ago
Closing today at 11:45
Harris Hill Charity Recruitment Specialists, London (Hybrid)
£34,320 - 36,400 per year
Posted 2 weeks ago Apply Now
Page 100 of 102
Central London, England (Hybrid)
G1 £24,180.51 FTE - not including London Weighting
Part-time (21 hours per week across a rolling rota including evenings)
Job description
Helpline Advisor
 
About the role
 
We are seeking a candidate with experience in providing trauma-informed support to victims and survivors. The ideal candidate will possess strong resilience, a commitment to self-care, and a deep understanding of the unique needs of LGBT victims and survivors. You will be able to demonstrate empathy, professionalism, and a proactive approach in offering emotional and practical support, while ensuring a safe and empowering environment for those in need.
 
As a member of our helpline team, you will provide emotional support and practical guidance to individuals in need, responding to calls, emails, and web chats. You will support individuals who have experienced various forms of violence and abuse, including domestic violence, hate crimes, sexual violence, and so-called conversion therapies. Your role will involve offering a compassionate, non-judgmental, and empathetic ear to those reaching out for help, while carefully assessing each situation to determine the appropriate level of support. You will conduct risk assessments, provide safeguarding assistance, assist with safety planning, signposting, and, when necessary, support with referring individuals on to the right services, always ensuring the highest standards of care and support.
 
For more information on this role please download the attached job description.
 
Location: Galop’s offices are located in London. This role will have the option of hybrid working or remote working
Hours: Part-time (21 hours per week across a rolling rota including evenings)
Contract: Fixed term to the end of December 2026 with the possibility of extension dependent on funding
Salary: G1 £24,180.51 FTE - not including London Weighting
(£28,309.92 FTE - including London Weighting)
 
Closing Date: Applications should be submitted by 23:59 on 2nd April 2026.
 
Interviews will be held from week beginning 13th and 20th of April 2026.
 
All interviews will involve a short initial skills-based task and will be held online – interviews can be held in person at our central London based office upon request.
 
Please note* depending on the outcome of the initial interviews, there may be the possibility of a second interview.
 
REF-227 080
Organisation
Galop View profile Organisation type Registered Charity Company size 21 - 50
Posted on: 04 March 2026
Closing date: 02 April 2026 at 23:59
Job ref: 227080
Tags: Advice / Information