Marketing and design manager jobs
Job Purpose
This role sits at the heart of Operation Smile UK’s five-year strategy to deliver transformational growth across all income streams. As Retention Fundraising Lead, you will be instrumental in delivering on three of the four core strategic priorities:
1. Build Regular Giving – retain and maximise value from the regular giving base
2. Drive All Donors to Legacy – ensure donors experience best-in-class stewardship, increasing their loyalty to the charity with an objective of feeding into legacy and long-term giving goals.
3. Maximise Growth Through Digital Fundraising Integration – leading the expansion and optimisation of digital growth for all existing supporters.
The Retention Lead is responsible for delivering Operation Smile UK’s strategic individual giving retention and legacy marketing programme. This role is key to driving income growth from our existing donors from the point of recruitment, maximising value and minimising attrition from the regular giving pool and generating and retaining legacy actions and prospects.
You will lead on the strategy, planning, delivery and evaluation of retention campaigns, with full accountability for managing significant budgets, agency partnerships and performance metrics.
You will support the development of the Legacy strategy, be instrumental in planning legacy activity and delivering legacy marketing for the existing supporter base across all income streams and methods of support, from Partnerships, Volunteers and public fundraisers.
This is a senior, hands-on role suited to an experienced Individual giving fundraiser with strong commercial acumen and a data-driven mindset.
Key Responsibilities
Strategic Campaign Leadership
- Develop and implement the retention strategy, aligned with income targets and supporter growth objectives.
- Lead on the planning and delivery of campaigns across cash, donor stewardship, legacy prospecting and stewardship, welcome, conversion, reactivation and upgrade appeals.
- Lead on strategic development of the cultivation journey to ensure Operation Smile maximise growth through digital channels.
- Monitor and report on campaign performance, providing insight-driven recommendations to optimise results.
- Drive testing and innovation to expand existing approaches and introduce new ones within acceptable risk and return parameters.
Budget Ownership & Performance Monitoring
- Take full responsibility for retention and legacy budget management, income forecasting and cost control.
- Set, monitor, and evaluate key performance indicators (KPIs), reporting against ROI, value and response, retention and conversion metrics and long-term value across all supporter groups channels.
- Collaborate with the Senior Database Manager and the Director of Data and Technology to develop and maintain performance dashboards (e.g., Power BI) and support strategic data analysis, including both short term and long-term channel performance evaluation.
Line Management
- Provide day-to-day leadership and support to the Retention team, ensuring clarity of objectives, effective workload management, and professional development opportunities.
- Conduct regular 1:1s, annual appraisals, and performance reviews for direct reports, supporting their growth and accountability.
- Foster a collaborative and inclusive team culture, encouraging innovation, learning, and high standards of delivery.
- Provide strategic and operational direction to external agencies or freelancers working on retention projects.
Agency & Partner Management
- Manage day-to-day relationships with external fundraising and creative partners.
- Lead on the relationship with the external fulfilment agency working with multiple internal stakeholders to ensure an effective partnership is in place.
- Lead briefings, content sourcing, agent training, stakeholder approvals, and quality assurance processes.
- Negotiate contracts and hold suppliers accountable for delivery and performance.
Cross-Team and Market Integration
- Represent the retention and legacy programme in cross-functional planning meetings and contribute to a unified team culture focused on strategic delivery.
- Work closely with the Acquisition and Digital lead to deliver a seamless supporter journey from point of recruitment to donor communications.
- Work closely with the Philanthropy Manager to develop and manage the pipeline of HV/Major donors.
- Work closely with the Legacy administrator, Philanthropy Manager and Volunteer Manager to develop the legacy pipeline.
- Work closely to ensure all digital communications are aligned and support the retention strategy
- Act as a key liaison with colleagues across Operation Smile global markets, sharing insights and exploring opportunities to align strategy, co-develop creative, or pilot cross-market initiatives.
Compliance, Risk & Best Practice
- Ensure all campaigns meet legal, ethical and data protection requirements (e.g., GDPR, Fundraising Regulator).
- Act as a key contributor to organisational risk assessments relating to income performance and supplier performance.
- Keep up to date with sector trends, innovations and benchmarks to maintain best practice.
Person specification
Essential Experience
- Extensive experience (ideally 5+ years) in Individual Giving, Legacy or fundraising acquisition roles.
- Proven success delivering multi-channel (including digital) retention campaigns for both cash, legacy and regular giving donors with strong ROI.
- Experience managing external agencies and suppliers to high performance standards.
- Strong background in regular giving retention.
- Demonstrable experience managing and reporting on retention budgets.
Skills & Attributes
- Strategic thinker with excellent campaign planning and execution skills.
- Highly numerate and confident using data for decision-making and optimisation.
- Strong project and stakeholder management abilities.
- Proactive, self-starting approach with high levels of ownership and accountability.
- Excellent communication and interpersonal skills, able to represent the organisation externally.
Desirable
- Understanding of retention and supporter journey optimisation.
- Familiarity with CRM, Dot digital and data system Donorfy.
- Experience with Power BI or other reporting tools.
First-round interviews are set for the week of 9th March 2026. We strongly encourage early applications.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
Please provide clear evidence in your cover letter of your experience and achievements, including income performance results. We are particularly interested in your expertise in developing supporter journeys and delivering successful multichannel campaigns across both mail and digital platforms. Additionally, please demonstrate your commitment to the sector.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are hiring a Communications and Campaigns Executive to support the development and execution of communication activity aligned with MHFA England’s membership, media and campaign plans.
The post holder will create, deliver, and optimise content across earned and owned channels to support integrated campaigns, media activity, and ongoing communications with members and clients. Working closely with colleagues in the Marketing and Communications team and across the organisation, the role will help ensure communications are insight-led, inclusive, and aligned with MHFA England’s brand, mission, and commercial objectives.
This is a hybrid role with occasional travel to Central London, where you’ll collaborate with colleagues to support our mission.
Please refer to the Job Description for full details of the role.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you require any adjustments, whether that's receiving documents in alternative formats (such as large print, Braille, or audio), applying via a different method, or needing support during interviews, please let us know. We’re happy to accommodate individual needs to ensure everyone has an equal opportunity to apply and succeed. If you’d like to discuss accessibility or request adjustments, please contact us via Charity Job or the MHFA England website.
About MHFA England
MHFA England is a social enterprise and the leading provider of mental health skills and awareness training courses in England. Our vision is to create a nation where everyone's mental health matters by creating mentally healthy workplaces where people, communities, and businesses thrive.
Looking after you
Wellbeing is at the heart of all that we do and say, we are friendly and supportive organisation. We are committed to rewarding our employees with competitive pay, a flexible and supportive workplace, opportunities to grow and develop, and our promise that we will put your wellbeing first.
Our vision is to create a nation where everyone's mental health matters.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are seeking an enthusiastic and creative Digital Marketing Executive to join us at the Royal Meteorological Society (RMetS) – the leading independent expert for weather and climate, and one of the most established and respected scientific institutions in the world.
Make an impact: This is an exciting career opportunity for a marketer who loves content and data to use their skills and knowledge to make a positive impact on society.
Take ownership: You will play a key role in delivering our digital marketing strategy to increase brand awareness, audience engagement and conversion, whilst maximising content delivery and data insight.
Keep growing: With a broad marketing programme that includes everything from our global Weather Photographer of the Year competition to award-winning initiatives to engage the general public in the latest weather and climate science, the role offers an opportunity to develop your skills and experience in many areas of digital marketing.
What you will do in the role:
- Develop and execute digital marketing campaigns.
- Create compelling copy for the website, email campaigns, social media and other digital marketing materials.
- Manage the Society’s website, including developing, updating and monitoring content to ensure SEO/GEO maximisation and best practice.
- Plan, develop and oversee the production and repurposing of digital content including videos, podcasts and live streaming events, creating promotional, informational and thought leadership content.
- Oversee the design and production of printed material, branded assets and promotional items ensuring consistent implementation of the brand.
- Monitor and report on the performance of digital marketing campaigns, making recommendations for improvements and adjustments as needed.
- Build strong, productive, collaborative working relationships internally and externally to support the delivery of the digital marketing strategy.
Essential skills and experience you will need to demonstrate:
- Degree or relevant marketing qualification.
- Minimum of two years’ experience in a digital marketing role.
- Experience of email marketing, social media (including advertising) and content marketing.
- Digital content design skills with experience in creating and repurposing digital content through applications such as Adobe Photoshop, InDesign, Illustrator, Premier Pro, Audition (or other equivalent.)
- Strong written communication.
Desirable skills and experience:
- Excellent organisational skills and attention to detail.
- Strong project management skills: self-sufficient in prioritising, organising workload and planning ahead.
- Able to think critically with strong problem-solving skills.
- Strong interpersonal skills with the ability to work across teams.
- Previous experience of using marketing automation and CRM software.
- Good working knowledge of Microsoft Office tools including PowerPoint, Excel and Word.
- Ability to use audio visual equipment such as a camera, microphone.
What you can expect when you work for the Royal Meteorological Society:
- Hybrid working, usually 2 days per week at home and 3 days per week at the RMetS Headquarters in Reading
- Permanent, full-time role (37.5 hours per week)
- 25 days holiday per year in addition to 8 public holidays.
- 10% employer pension contributions.
If you’d like to grow in this exciting and challenging Digital Marketing Executive position, working in a well-respected and internationally renowned charitable organisation with Royal Charter, we would love to hear from you.
Recruitment Information and Timetable:
The deadline for applications is Sunday 8 March 2026, although the position may close earlier than this if a suitable candidate is found.
To apply please click the link and apply through CharityJobs, with a full CV and detailed covering letter explaining how you meet the essential criteria for this role.
Interviews are expected to take place week on an on-going basis throughout February and March with some flexibility for interview times outside of core working hours.
The Royal Meteorological Society values diversity of background and perspective and is committed to treating all people equally and with respect irrespective of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We value diversity of background and perspective.
We are particularly committed to the employment and career development of people with disabilities. As part of this commitment, we operate a guaranteed interview scheme for applicants who consider themselves to have a disability (as defined by the Equality Act 2010) and who meet the essential criteria for the role they have applied for. If you wish to apply under this scheme, please indicate this in your covering letter. We also welcome discussion of any reasonable adjustments required to enable you to engage with the application process – if you wish to discuss reasonable adjustments with respect to the application process, please contact: Nathan Reece on 0118 2080 142.
For further information about this vacancy or working at the Royal Meteorological Society, generally please contact: Nathan Reece on 0118 2080 142.
The client requests no contact from agencies or media sales.
Join us in the fight against hunger and food waste - your creativity and passion could change lives across the Midlands
Job Title: Digital Marketing Officer
Reporting to:Marketing & Communications Manager
Location: Coronation Food Hub, Birmingham - hybrid working
Hours: 37.5 hours per week, 4 days/30 hours considered
Contract: Interim (minimum 6 months) to permanent
Salary:£25,146 annum
About FareShare Midlands
FareShare Midlands is the region’s largest food redistribution charity, tackling inequality, transforming lives and ensuring no good food goes to waste. We rescue surplus food and redistribute it to over 650 charities and community organisations, helping to feed around 60,000 people every week.
Alongside food redistribution, we invest in people and communities through volunteering, education and employability programmes. With the opening of the Sir Peter Rigby Coronation Food Hub in Birmingham, we are entering a significant period of growth, innovation and increased impact across the Midlands.
The Role
This is a hands-on Digital Marketing Officer role created to support the overall marketing and communications, with specific responsibilities in respect of employability programmes and overall Hub-based activity.
Working closely with the Senior Marketing & Communications Manager and the wider MarComms team, the postholder will deliver engaging, practical marketing and communications activity that supports:
- General marketing and communications
- Employability SkillsShare programmes
- Project-based initiatives such as local pantries
- Internal communications and staff/volunteer engagement
- New opportunities such as meeting room hire, community kitchen hire and events
This role is ideal for someone with strong video, content and digital skills, who enjoys variety, collaboration and seeing their work directly enable delivery teams and participants.
Key Responsibilities
Digital Content & Video
- Lead on the creation and editing of video content for:
o Social media and digital channels
o Impact stories and case studies
o Employability programmes and participant journeys
o Internal communications and staff engagement
- Capture and edit short-form and long-form content aligned to brand guidelines
- Support filming opportunities across the Hub and wider organisation
Employability & Hub Marketing
- Work closely with the Employability team to support recruitment, engagement and promotion of SkillsShare programmes
- Create accessible, engaging content for participants, employers and funders
- Support marketing and communications for Hub-based initiatives, projects and pilots (eg catering, hospitality, pantries)
- Ensure employability activity is consistently represented across digital channels
Campaign & Project Support
- Support marketing and communications activity for:
o Meeting room hire and community kitchen hire
o Events and Hub-based activity
o New routes to market and community projects
- Collaborate with other MarComms officers to deliver integrated campaigns where needed
- Adapt content for different audiences and channels
Email Marketing & Internal Comms
- Support email marketing activity in collaboration with the Senior Manager and Digital Marketing Officer
- Contribute content for internal communications, working alongside the Senior Digital Marketing Officer
- Help ensure staff and volunteers feel informed, engaged and connected during a period of change and growth
Brand, Reporting & Collaboration
- Act as a brand champion, ensuring consistency and quality across outputs
- Contribute to basic reporting and insight gathering to support evaluation and improvement
- Work collaboratively with colleagues across Marketing, Employability, Volunteering and Fundraising teams
- Support ad hoc marketing and communications activity as required
What We’re Looking For
Essential
- Experience in a digital marketing or communications
- Strong video content creation and editing skills
- Excellent written communication skills and attention to detail
- Experience creating content for social media and digital channels
- Ability to manage multiple priorities in a busy, evolving environment
- A collaborative, proactive and flexible approach
Desirable
- Experience in the charity, public or social impact sector
- Experience supporting employability, skills or community programmes
- Graphic design skills and confidence using design software
- Experience contributing to internal communications
- Basic understanding of performance reporting and analytics
How to Apply
If you would like to apply for this role, please create a supporting statement to demonstrate your suitability and to explain your interest in both the job and FareShare Midlands. Please send your supporting statement with a copy of your CV.
We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands.
Closing date for applications is 12pm on Friday 27th February 2026
We redistribute good quality surplus food which would otherwise go to waste and also support people to find work through our employability programme.
The client requests no contact from agencies or media sales.
Harris Hill has an exciting opportunity for a Fundraising and Marketing Officer, to join an international charity from 9th March for 2-3 months, to cover a leaver and interim recruitment period.
The role is full time, on a hybrid basis, with one day per week being either a Tuesday or a Thursday. This day may need to change week to week.
As the Fundraising and Marketing Officer, you will sit within the Marketing and Communications team, supporting the organisation with the creation of supporter communications for email, web, and social media. You will also need to have experience of tools like Canva for design e.g. to create content for social media, email and website etc.
We are looking for someone with prior charity fundraising experience, based in London, or who can get to their office near London Bridge.
A full JD can be provided upon request, so if you would like to learn more, please apply for further details.
River Thames Boat Project
Job title: Fundraising Manager
Salary: £35,000 pro rata
Hours: 3 days (22.5 hours) per week
Location: Home based with expectation of regular attendance at office (Teddington), some evenings and weekends for events and funder meetings when required.
Reports to: Executive Chair
Summary
This exciting new role will raise the funds to enable The River Thames Boat Project to expand our cruises and education programme on the River Thames, and cover our annual running costs.
Through your fundraising expertise, you will have a proven track record of raising capital funds, building relationships with individuals, community groups, trusts and foundations and other donors to achieve and exceed annual capital and income targets. You will have the skills to create compelling proposals and appeals that successfully engage and attract donations from new and existing supporters.
Background
Established in 1988, our charity's mission is to make the River Thames accessible to all.
We provide opportunities for individuals to experience river and waterways environments to enhance their personal, social, and educational wellbeing.
Using our fully wheelchair-accessible community boats we deliver educational programmes for children and young people across London and the South East, and therapeutic cruises for people of all ages who have limited access to the Thames due to health issues, disabilities, isolation or social exclusion.
A small staff team of four and more than 100 volunteers support the charity. In 2021, we received The Queens Award for Voluntary Service. The charity, more than thirty five years old, is run by a volunteer Board of Trustees.
We rely on grants, donations and community fundraising to subsidise the cost of our charitable activities on the River Thames.
We are seeking a fundraising professional to grow our charitable income across all streams (grants, foundations, corporate sponsors), raise significant capital funds, reinvigorate our members program, diversify our fundraising income and establish a volunteer fundraising committee.
As Fundraising Manager you will also be responsible for marketing the charity to prospective clients through mailings, social media and other routes.
What you'll be doing
- Develop and execute a fundraising strategy that aligns with the charity's business plan and future ambitions
- Develop and maintain strong relationships with prospective and existing funders
- Research potential trust and foundation funders, write compelling bids and ensure effective reporting and stewardship
- Revitalise the charity's members' program (Friends of RTBP)
- Create and lead a volunteer fundraising committee to support our initiatives.
- Ensure effective records are kept and a database developed for fundraising and the members' program
- Ensure all fundraising is compliant with GDPR and other legal and best practice standards
- Develop and implement marketing plans for the charity's cruises and education work
- Attend the Trustee finance and fundraising committee and produce reports on activities and income as required
What we're looking for
- Proven experience in raising capital and income for small to medium size charities from multiple sources
- Self-motivated and proactive with great interpersonal skills to work with staff members, volunteers, trustees, and external funders from individual to corporate donors
- Proven ability to research funders, write compelling bids and manage relationships with funders
- A commitment to equality, diversity and inclusion
- An interest or link with the Thames or environmental activities is desirable
Skills you'll have to succeed in this role
- Proficient in Microsoft 365
- Able to create compelling, professional designs for promotional and marketing materials using Canva or Adobe suite.
- Technically literate, with strong understanding of how to use Meta and LinkedIn
- Strong understanding of SEO and Keywords for creating blogposts.
- Good knowledge of Wordpress websites, to be able to update the site when necessary.
If you're passionate about fundraising and supporting the local community and excited to bring your your energy and ideas to a charity making the River Thames accessible to all, then we'd love to hear from you.
To apply, please send your CV, along with a one page supporting statement directly to the Thames Boat Project. Please answer the following three questions in your one page supporting statement:
1.Why do you want this role?
2.What experience do you have in raising funds for capital projects?
3.What do you think are the three most important steps in raising capital funds?
If your experience matches what we're looking for, then we'll be in touch with more about the application process.
Deadline for applications is February 27, 2026.
Interviews will be held early March - dates TBC.
WHO WE ARE
Animal Equality is an international organisation working with society, governments and companies to end cruelty to farmed animals. Animal Equality has offices in the United Kingdom, United States, Germany, Italy, Spain, Mexico, Brazil and India.
Animal Equality UK’s current key campaigns include:
- Strengthening enforcement of animal protection laws
- Halting the expansion of Scotland’s salmon farming industry
- Achieving a ban on foie gras imports
- Securing species-specific slaughter legislation for fish
- Inspiring the public to eat plants, not animals
ABOUT THE ROLE
The Communications Coordinator will play a key role in shaping Animal Equality UK’s public voice. They will ensure all outgoing content, both digital and print, aligns with our brand, values, and mission.
This role will lead on paid digital marketing and lead-generation activities to grow our supporter and donor base; oversee video production; manage website content; optimise organic and paid reach; support SEO strategy; and ensure consistent day-to-day engagement across our social media channels.
The successful candidate will work collaboratively across all UK departments, particularly Marketing and Campaigns, as well as with international colleagues, to maximise our impact for farmed animals.
ABOUT YOU
You are a detail-oriented and data-aware communicator who approaches your work with accuracy, care, and a strong focus on long-term financial impact for the organisation. You bring a creative eye for compelling storytelling, particularly through video and social content, and use this flair to proactively take ownership over your work, producing engaging, high-quality digital materials. You are solutions-focused and highly self-motivated, taking initiative to solve problems, respond swiftly to unfolding events, and share timely campaign updates, victories, and breaking news.
You excel in organisation and time management, balancing a varied and fast-paced workload while meeting deadlines and working independently when needed. Your strong written communication skills allow you to craft persuasive, clear, and compelling copy across platforms, always tailored to audience and context.
Collaboration comes naturally to you: you work cooperatively with colleagues across teams and international offices to achieve shared goals. You are driven, self-starting, and strategic in your approach, with a deep commitment to Animal Equality’s mission and the protection of farmed animals. Professionalism, adaptability, and discretion are essential to how you work. You actively seek constructive feedback and use it to continuously improve your work. You show autonomy, pride over your work, and a growth mindset that is focused on improving the world for farmed animals.
You must have a minimum of three years’ experience in running paid ads on Meta and Google, with a proven ability to design and deliver content for successful lead generation and long-term fundraising.
In addition to monthly meet-ups, some travel within the UK may be required for demonstrations, meetings, and events. While not common, occasional evening or weekend work may be necessary to support campaigning activities. Any additional hours worked and agreed with your Manager can be reclaimed as TOIL.
BENEFITS
- Holiday entitlement equal to 33 days per year (including standard public holidays).
- Personalised Employee Assistance Program (EAP): an Animal Equality-funded benefit that offers employees confidential counselling and advice on a wide range of work and personal issues. The program offers several services, such as a 24/7 confidential helpline and expert Cognitive Behavioural Therapy.
- Flexible hours, with the option to start between 8am-10am and finish between 4pm-6pm.
- Able Futures Support: The service is a nine month, practical and confidential support service for employees whose circumstances or mental health may impact their wellbeing or work. Employees can work with a mental health professional to deepen their understanding of how their mental health may impact them and will build coping skills and resilience to thrive at work.
- Yearly stipend to access learning and development resources, to help employees further grow their personal and professional skills.
- A free vegan lunch every month at the Animal Equality monthly meetups.
Position Location: Remote, in the UK. Candidates should be prepared to travel to London once a month for in-person team meet-ups. Please note that travel for these routine office visits is self-funded. Occasional travel to Animal Equality events may be required, with all associated expenses fully covered.
APPLY NOW
To read the full job description and apply, please visit our careers page.
Closing date: Wednesday, 1 April 2026.
The interview process comprises a multiple-stage interview and skills test. The appointment process will run throughout March, with Animal Equality UK making an offer to the successful candidate shortly after.
Animal Equality’s vision is a world in which all animals are respected and protected.

It’s an exciting time to join WWT London Wetland Centre.
Experience & Engagement Manager
Salary: £45,602.00 per annum
Contract: Permanent
Work Pattern: Full Time (The role includes regular weekend and public holiday working, with occasional evenings).
Location: WWT London Wetland Centre, SW13. Some travel to other WWT sites may be required.
About The Role
WWT London is entering an ambitious new phase. As we develop a new strategy for the centre, we’re creating bold, engaging experiences that attract more visitors, reach more diverse audiences, and champion the power of wetlands to even more people.
We’re seeking an Experience and Engagement Manager to lead our talented Experience & Engagement team, building on our success to date and creating even more opportunities for visitors to enjoy a fantastic day out and be inspired by the wonder and importance of wetlands.
This is a great opportunity for someone from the visitor attraction, heritage, arts, or leisure sectors who is a strategic leader and passionate about inclusive, high-quality visitor experiences, delivering step change projects to enhance the visitor offering.
About the role
You’ll lead the end-to-end visitor experience at WWT London – from interpretation, public programming, and learning to marketing, PR, and social media. As the site lead for access and inclusion, you’ll ensure our content, programmes, experiences and communications are welcoming, relevant, and accessible to all.
Working closely with national WWT teams, you’ll shape clear, audience-focused messaging and lead the teams that visitors engage with at every touchpoint, embedding excellence in service and experience.
About You
We're looking for:
- Extensive experience in setting and delivering strategic public programmes.
- Proven experience in designing and delivering inclusive experiences and programmes that improve access for underrepresented audiences.
- Strong experience of communicating with diverse audiences, including individuals and groups of varying ages, backgrounds, and life experiences.
- Proven experience delivering projects that drive a significant step change in the on-site visitor offering or overall experience.
- Demonstrable experience of leading and line managing teams, including influencing and supporting colleagues who are not direct reports.
- Proven experience of strategic planning and delivery within a multi-disciplinary environment
- Ability to operate independently with professional judgement in situations where decisions have significant departmental impact.
- Experience in visitor experience design, or a closely related discipline
About Us
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.
Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.
Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
Why you’ll love working at WWT
- Wake up every day knowing your work is helping to restore wetlands, and our world
- Be surrounded and inspired by our team of passionate, dedicated people
- 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
- Free entry to all our wetland centres, including your family
- Free car parking and secure bike storage areas
- Colleague discount on shopping and memberships
- Cycle to work scheme
- Contributory pension scheme
- Life Assurance of three times your salary, for peace of mind for your loved ones
- Independent personal, workplace and financial advice from Care first
This role is based at WWT London on a full time basis. The role includes regular weekend and public holiday working, with occasional evenings. Some travel to other WWT sites may be required.
If you’re ready to lead inspiring, inclusive visitor experiences during a time of change, we’d love to hear from you.
Closing Date: Friday 13th March 2026
N.B. We reserve the right to close the advert early if we receive a sufficient number of applications from candidates who meet the required skills and experience. We therefore encourage early applications.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
WWT is an equal opportunities employer and all applications will be considered solely on merit.
No agencies please.
Restore Wetlands and Unlock their Power



An exciting opportunity has arisen to join Westway Trust as our Adult Learning Manager, responsible for leading the Adult learning provision within a community setting.
You will work closely with the Senior Manager: Learning to ensure that the design and delivery of the Trust’s Learning Programme is innovative, creative and responsive to the creative, cultural, practical and wellbeing needs of community interest.
You will be an ambitious individual who will demonstrate an entrepreneurial flair in identifying and implementing opportunities to develop unique and distinctive learning opportunities specifically oriented to the communities of North Kensington.
You will also provide strategic and operational leadership to the programme team in the delivery of these objectives, and will lead and motivate a team of tutors to drive the programme’s success and meet our strategic goal of putting the community at the heart of what we do.
Key responsibilities of the role include but are not limited to:
Strategic Leadership and Curriculum Development
- Clear understanding of the national and local policy context of the Adult Education Sector with a focus on: impact on funding or impact on the future curriculum.
- Ensuring the curriculum aligns with educational standards, accreditation requirements, and community demands.
- Leading on the servicing and management of specific regulatory and statutory inspections.
- Develop and articulate a compelling purpose and identity for the Learning Programme to reflect the Trust’s strategic objectives, ensuring that all activities are aligned to this purpose and driving performance.
Programme Management
- Contribute to RBKC self-assessment process, including supporting the Senior Manager: Learning in analysing data and drafting appropriate sections of the Self-Assessment Report (SAR) and Quality Improvement Plan (QIP).
- Offer clear academic and managerial leadership to all teaching staff involved with the programme and to deploy and organise the team in a way that makes the most effective and efficient use of all team members.
- Working with the team to foster a culture of pride and ownership, setting high expectations and supporting operational discipline and best practice.
- Ensure the effective management of the Adult Learning budget.
- Provide timely and impactful information to the Board of Trustees committees and in support of funding bids as required.
- Co-ordinate the assessment and internal verification process where appropriate, including liaison with the external verifier and preparing for the External Verifier visit.
- To carry out internal verification as required and adhere to quality frameworks, such as the Education Inspection Framework, Internal Quality Assurance and External Quality Assurance requirements.
Quality Improvement
- Working to ensure the highest quality of experience is at the heart of what we do and ensure compliance as required for external regulators.
Talent management and team development
- Working to foster a culture of engagement, ownership and co-creation in the team, cultivating high expectations of themselves and others within a peer support environment.
- Identify and develop the skills and capabilities within the team to deliver its objectives.
External Advocacy
- Represent and advocate for the Trust externally to cement and raise profile and internally when collaborating to meet organisational objectives.
- Help raise the profile of the Westway Learning programme with the wider community.
Essential Experience, Skills and Attributes
- A minimum of 2 years’ experience and up-to-date knowledge of policies, funding frameworks, initiatives and developments of Adult Education.
- Designing and delivering an innovative and distinctive creative/cultural practice curriculum programme in response to identified market needs and to successfully attract new students.
- Managing a diverse team in an educational setting or learning environment, proactively creating a positive working environment and effectively leading a high performing team that contributes to organisational success.
- Working with awarding and Quality Assurance bodies to ensure compliance with identified standards.
- A track record of working with external audit organisations e.g. Awarding Bodies and Ofsted
- Knowledge of the Education Inspection Framework and funding methodologies and their impact on courses and programmes of learning.
- Knowledge of national, regional and local priorities for adult and community learning services.
- Excellent communication skills and an ability to adapt approach to engage with a variety of internal and external stakeholders.
- Resilience and able to work under pressure.
Desirable:
- Ideally the post holder will also have a background in ESOL.
- A good understanding of the local area (North Kensington).
Qualifications:
- Teaching qualification or relevant equivalent qualification/experience.
- Educated to degree level or can demonstrate relevant equivalent experience.
- Level 4 TAQA qualification in the Internal Quality Assurance of Assessment Processes or equivalent qualification.
The application deadline is Sunday 8 March 2026 when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early. An early application is strongly recommended.
Please kindly apply directly from our website.
We exist to work together with the local community to enable North Kensington to thrive.



The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
We’re looking for a senior digital marketing officer – email to deliver high performing email campaigns and automations to support the charity’s activity. You’ll work autonomously and collaboratively with all teams across Breast Cancer Now to deliver and improve our email marketing.
You’ll be working to optimise engagement of our communications, as well as the supporter experience of those receiving them.
Line managing the email digital marketing coordinator – email, you’ll support their development and maintain positive close working relationships across the charity.
About you
You’ll have a high level of email experience and technical knowledge of relevant email platforms (ideally Adestra) and delivering complex email campaigns and projects.
You’ll be passionate about delivering the best email experience and engagement and understand best practices and the importance of data and testing.
You’ll be well organised and have strong prioritisation and attention to detail skills, working across the organisation on a diverse range of email campaigns, advising on best practice.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London or Sheffield office. Our hybrid working model allows you to work up to 2 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date Wednesday 25 February 2026 9am
Interview date 11, 12 March 2026
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Based at our Head Office, Leatherhead
Status: 12 month fixed-term contract
Salary: Band 7, £47,320 - £54,150 per annum, dependent on experience, plus 5% Fringe Allowance
Hours: Full-time 37.5 hours per week, Monday - Friday, 09:00 - 16:30, hybrid, 2 days in office, 3 days at home.
________________________________________________________________________________
About Us:
Combat Stress is the UK’s leading mental health charity for veterans. For over a century we’ve been helping former service personnel deal with issues like post-traumatic stress disorder (PTSD), anxiety and depression. Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues related to their military service. We provide a range of community, outpatient and residential mental health services to veterans with complex mental health problems. We provide services in-person, and via phone and online.
About the role:
The Social Media and Digital PR Manager will develop, oversee and help execute the social medial and digital content strategies, while also being hands-on responsible for the charity’s online public relations.
This role is subject to a DBS check.
What we offer:
You will work within a reputable charity that is constantly evolving to meet the needs of our veterans, that has a fantastic cause and a committed follower base.
Benefits:
• 27 days annual leave, with an increase to 30 days annual leave upon 5 years of continuous service, plus bank holidays
• Stakeholder pension scheme - contributions matched up to 11% of salary
• Discount shopping vouchers
• Cycle to work scheme
• Access to the Employee Assistance Programme
• Flexible working
• Access to Blue Light Card scheme
• Death in Service Scheme
Plus many more.
Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues


The client requests no contact from agencies or media sales.
Job title: Corporate Community and Events Manager
Location: Hemel Hempstead & Watford. Hybrid where agreed.
Responsible to: Head of Fundraising & Marketing
Key relationships: Head of Fundraising, Fundraising Officer, MarComms Lead, Marketing & Events Officer
Hours: 37 hours per week
Salary: £35,000 FTE
Contract Type: Permanent
Disclosure Level: Enhanced DSB clearance required
About Us:
Playskill is a Hertfordshire-based charity supporting pre-school children with physical disabilities and their families. The charity relies entirely on voluntary donations to fund its vital services.
Using therapeutic play as a tool for development of key milestones, Playskill steps in during the crucial early intervention window when the brain is developing faster than at any other time. Through expert therapies, vital in-home support, specialist training and all important social and respite events for the whole family.
We stand alongside families throughout the challenges of living with disability, offering guidance, care, and community, helping them to build skills, resilience and networks to face the journey ahead.
About the role:
We have an exciting opportunity for a Corporate Community and Events Manager who will play a key role in growing Playskill's income through community, coporate and event fundraising.
Working closely with the Head of Fundraising & Marketing, you will develop new fundraising opportunities, steward existing supporters, and create initiatives that introduce new people to the Playskill community.
You will lead on community and corporate partnerships, manage flagship and fundraising events (including Playskill’s Annual Golf Day), and line-manage the Fundraising Officer.
Key Responsibilities:
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Grow income from community, corporate, and events fundraising
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Build and manage relationships with supporters, community groups, and corporate partners
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Plan and deliver fundraising events and campaigns
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Identify new income streams and opportunities
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Line manage the Fundraising Officer
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Manage budgets and record activity accurately using a CRM system
- Ability to manage budgets effectively and maintain financial discipline
Required Experience:
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Minimum 2 years' in community, corporate, or events fundraising
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Experience planning and delivering fundraising events
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Strong relationship-building and organisational skills
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Line management experience
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Experience using a CRM system (Donorfy or similar)
Diversity statement:
Playskill is an equal opportunities employer and has a high number of team members with caring responsibilities and is keen to encourage applicants from a diverse number of backgrounds.
Safeguarding statement:
Playskill is committed to the safeguarding and welfare of all children and young people. We expect all staff to share this commitment. Playskill has a full safeguarding policy and expects all staff to undergo safeguarding training.
Interview date: TBC
Interview location: Hemel Hempstead
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Have you got a head for data and a heart for storytelling?
As our Individual Giving and Legacies Manager, you’ll lead the growth of single and regular donations, develop supporter journeys, and strengthen our legacy giving programme.
You’ll be confident using CRM data and analysis to inform strategy, and you’ll enjoy creating compelling fundraising content from email journeys to campaign appeals, that motivates supporters to give.
With significant income growth over the past two years and ambitious plans for the future, this is an exciting time to join Homeless Oxfordshire’s Fundraising and Communications team. Your work will play a vital role in supporting some of the most vulnerable people in our community.
About The Job:
This is a vital role in delivering our fundraising strategy and goals. The role holder will be responsible for raising income from individuals and legacies and increasing the volume and value of our supporter relationships, engaging new audiences and driving sustainable income growth. We will also trust the role holder to deliver fantastic supporter journeys and supporter experiences and contribute to the overall implementation of the Fundraising Team’s objectives.
Main Areas Of Responsibility:
Income Generation
· Lead on raising income to an agreed target, through acquisition, development and retention of individuals and legacy pledgers, as agreed with the Head of Fundraising and Communications.
Strategy
· Work closely with the Head of Fundraising and Communications to build and deliver a highly effective, sustainable, audience-centred public fundraising and supporter experience plan.
· Engage in market and supporter insight to inform decision-making and development of new activity/products.
· Develop a good understanding of our supporter base, their motivations and behaviours. Use our CRM database (Raisers’ Edge NXT) and data analysis and insights to inform the development of new fundraising campaigns and products.
· Take the lead role in the development of effective supporter journeys, working with the Community Fundraising Team to convert community fundraisers and events participants into regular donors.
· Lead the design and delivery of individual giving campaigns (including the Christmas campaign), using direct mail, digital marketing and advertisements to drive supporter acquisition and retention.
· Develop and design our legacy programme, working with Farewill and local law firms to encourage supporters to include Homeless Oxfordshire in their will.
· Work with the Head of Fundraising and Communications to develop and deliver a mid-level giving programme, driving the major donor pipeline and effectively stewarding donors giving at the £300-£1,000 level.
Operational Delivery
· Be responsible for the setting and managing of budgets, targets and KPIs. Report on progress, trends and take action when required. Analyse results and evaluate activity to inform future plans.
· Act as the lead-user for Raisers’ Edge, supervise the Data Administrator to ensure accurate data entry and reconciliation, and support the team with reporting and data analysis.
· Work collaboratively to ensure that all income generation activity is integrated and opportunities for cross-team working are maximised.
· Develop processes that enhance the team’s capacity, efficiency, and ensure effective fundraising.
· Manage external partners and agencies involved in fundraising delivery, ensuring due diligence, high quality and effectiveness.
· Ensure the highest standard of supporter experience in order to make the most of every interaction.
· Ensure legal and regulatory compliance across all areas of the public fundraising portfolio, including the Fundraising Code of Practice, Data Protection and Gift Aid. Model best practice and coach team member as required.
Leadership
· Line manage the Data Administrator, supporting them on reconciliation, data entry and gift processing.
· Provide management information for SMT and the Board of Trustees as requested and attending meetings when required.
· Build positive working relationships with all internal and external stakeholders.
· Represent the charity at external meetings as and when required.
· Engage with the wider charity sector, learning from peers and sharing best practice.
General Duties:
· Compliance with Homeless Oxfordshire’s policies and procedures.
· Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
· Contribute to the work of the broader team.
· Responsible for the effective use of financial and other resources.
· Be prepared to work evenings and weekends, as the job reasonably demands.
About Us:
We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!
What’s Next: Have a look at the job description to find out more about the role and apply on Indeed or our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate. Interviews will be conducted week commencing 16th February 2026.
We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Communications Manager plays a key role in increasing the reach, visibility, and impact of the organisation’s work. The post-holder will lead on creating high-quality, audience-focused communications across digital platforms, ensuring all content reflects the organisation’s values, brand, and strategic priorities.
Working closely with colleagues and sector stakeholders, the role involves managing social media, newsletters, and the website; supporting events and campaigns; and communicating the impact of the NBO and NBAS within the newborn and perinatal field. The successful candidate will combine creativity, strong organisational skills, and sector awareness to deliver engaging, relevant, and impactful communications.
Suitability
This is a part-time, maternity-cover post. We welcome applications from individuals in a range of professional circumstances, and appointment will be based on the candidate who best meets the requirements of the role.
The suggested working pattern is 14–21 hours per week. This could be delivered across 2–3 days, or through shorter hours spread across more days, subject to discussion at interview.
The role may suit a practising clinician seeking to combine this post alongside clinical work, or an individual with communications experience in a health service, voluntary sector, or charity setting.
For more information about the post and informal discussions, please contact Inge Nickell, Director of the Brazelton Centre UK.
Job Description
The following job description provides an overview of the key duties of the role. The post-holder may, on occasion, be required to undertake other reasonable tasks as requested to support the organisation’s work.
1. Digital and Communications Platforms Management
- Social media planning: Develop and follow a social media content plan that includes a range of content types (promotional, engagement, inspirational), reflects the organisation’s strategic goals, and is tailored to the audience’s needs to ensure content is relevant, targeted, and impactful.
- Social media management: Manage the organisation’s social media platforms, including posting, scheduling, and engaging with relevant posts (e.g., commenting, sharing, or reposting where appropriate).
- Email newsletters: Plan, gather, and assemble engaging content (including guest articles) into visually appealing newsletters using Mailchimp, ensuring a mix of news, articles, and resources.
- Website management: Maintain and update the organisation’s WordPress website, including content updates, managing functionalities such as the learning platform and forms, and publishing new content (e.g., blogs). Liaise with website hosts or technical support as needed.
- Email communication: Use email to communicate effectively with team members and stakeholders and respond to queries promptly.
2. Sector-Informed Engagement and Initiatives
- Gathering Impact Content: Engage practitioners, managers, and other stakeholders to collect photos, case studies, testimonials, and quotes that demonstrate how the NBO and NBAS are being used in practice and the difference they make. Use this content across social media, newsletters, and the website to showcase the organisation’s impact.
- Stakeholder engagement: Build and maintain relationships with key stakeholders, including trainers, champions, international colleagues, bursary awardees, and partner organisations, to support communications activities such as guest articles, talks, and dissemination through their networks.
- Sector awareness: Maintain awareness of developments within the newborn, perinatal, and ‘1001 days’ field (including policy, NHS services, government initiatives, and charitable activities) to ensure communications remain current.
- Awareness campaigns: Support relevant awareness days and weeks throughout the year, primarily via social media, contributing a Brazelton-informed voice to wider sector themes and discussions.
- Baby Communication Week: Plan and deliver Baby Communication Week, the organisation’s annual awareness campaign, ensuring strong thematic focus and high-quality events to maximise educational impact and engagement.
- Strategic initiatives: Support additional initiatives that increase the reach, visibility, and impact of the organisation’s work in line with strategic objectives.
3. Content Creation and Brand Compliance
- Visual content: Use design tools such as Canva to produce visual assets — including graphics, videos, and, on occasion, printed materials such as posters — for social media, newsletters, the website, and events, ensuring all content is visually engaging and aligned with the organisation’s branding.
- Written content: Create written copy for a variety of channels, including newsletters, social media posts and captions, website pages, blogs, and promotional materials, ensuring all content is clear, engaging, and consistent with the organisation’s tone of voice.
- Ensure all communications comply with the organisation’s branding and communications policy, providing guidance and support to team members as required.
4. Events and Programme Administration
- Online events: Assist with the organisation of Brazelton online events, such as quarterly Inform & Inspire Sessions, including setting up Eventbrite ticketing/booking pages, managing Zoom sessions, recording events, and uploading content to YouTube for catch-up.
- In-person events: Support the planning and delivery of occasional in-person events, including representing the organisation at external exhibitions and contributing to the Brazelton Centre UK 30th anniversary conference in 2027.
- Bursary schemes: Assist with the administration of annual bursary schemes, including setting up application forms, managing submissions, promoting the schemes, and corresponding with applicants and awardees.
Technical/Digital Skills (Essential)
- Confident using a wide range of digital platforms, with a proven ability to quickly learn and become proficient in new tools and technologies, even if previously unfamiliar.
- Proficient in Microsoft Office applications (e.g., Word, PowerPoint), professional email systems, and social media platforms
Desirable - High proficiency in the following tools:
- WordPress – website content management
- Video editing – creating and editing digital content
- Mailchimp (or similar) – email marketing platforms
- Canva – graphic design and visual content creation
- Zoom – virtual meeting and webinar platforms
- Eventbrite – event management and ticketing
- Social media platforms – managing and creating content across channels
Marketing and Communication Skills (Essential)
- Strong understanding of audience-focused communication, with the ability to clearly convey the organisation offerings in a way that meets the needs and interests of potential users and stakeholders.
Careful attention to the organisation’s values, tone of voice, and brand, ensuring all communications reflect these consistently.
Desirable -
- Experience in a marketing or communications role, with proven ability to develop and deliver highly effective, audience-targeted messaging and campaigns.
Knowledge of Infant-Related Professions and Services (Essential)
- An understanding of the roles and work of infant-related practitioners in the UK, including health visitors, neonatal nurses and therapists, perinatal teams, and midwives, to ensure messaging and content produced is relevant and effective.
- A good knowledge of the Brazelton approach and the NBO and NBAS tools, including their purpose, impact on practice, and contribution to newborn care and the parent-infant relationship.
Desirable -
- Trained in the NBO, NBAS, or both, with experience applying them in practice with infants and families.
- Able to confidently communicate about the NBO and NBAS tools in the context of professional practice, service aims, and current developments or campaigns in the field.
Creative and Content Skills (Essential)
- Ability to produce written and visual content with careful attention to detail and accuracy, ensuring all materials are professional and aligned with the organisation’s brand and style.
Desirable -
- Skills and experience in graphic design, creating visually engaging and effective content.
- Skills and experience in copywriting, producing clear, compelling, and impactful messaging.
Interpersonal Skills (Essential)
- Conducts oneself in a manner that reflects the organisation’s values: respectful, compassionate, knowledgeable, supportive, and approachable.
- Demonstrates these values in all interactions, including face-to-face, email, and phone communications with colleagues and external stakeholders.
- Works effectively as part of a team, contributing one’s unique skills to support shared goals and project success.
Organisational Skills (Essential)
- Excellent time- and project-management skills, with the ability to manage multiple tasks simultaneously.
- Able to prioritise effectively, adapt to changing demands, and ensure tasks are completed efficiently and to a high standard.
How to Apply and Additional Information
To apply, please submit:
- A CV detailing your relevant experience and qualifications
- A cover letter explaining your interest in the role and how your skills and experience meet the requirements of the person specification
Please send your application to Inge Nickell.
Deadline: Applications must be received by the end of the day 30th March 2026. Late applications may not be considered.
Assessment: Candidates should demonstrate relevant experience and skills in their CV and cover letter. Some aspects of the person specification, such as interpersonal skills, will be assessed further at interview.
We welcome applications from candidates with a range of professional backgrounds and circumstances, including those seeking part-time, flexible, or portfolio roles.
Interview: Interviews will be held in person at the Brazelton Centre UK office (66 Devonshire Road, Cambridge, CB1 2BL) on the 23rd April 2026.
Anticipated start date: It is important that there is a handover period from the Communications Manager to their maternity cover. We therefore ask that the successful candidate be able to start no later than 8th June 2026.
The client requests no contact from agencies or media sales.
Food Bank Aid is seeking an Engagement and Development Officer to oversee and transform the charity's marketing activities across digital channels, ensuring effective communication and engagement with our audiences. This role will support our different fundraising streams, particularly assisting with key campaigns and creating content for grant applications and Corporate comms.
This position will appeal to you if you enjoy a varied work-life, progressing your knowledge in marketing and fundraising, as well as being hands-on with projects.
Job Title: Engagement and Development Officer
Reporting to: CEO
Salary: £35,000, Full Time
Location: Food Bank Aid, Great North Leisure Park, N12 0GL
About Food Bank Aid:
Food Bank Aid distributes food, toiletries, and household goods to 33 food banks across north London and Hertfordshire, from Watford to Tottenham and everywhere in-between. The food banks we support in turn serve an estimated 20,000 people every week. We have provided food banks with over £7.5 million of goods since we opened 6 years ago.
Role Overview:
Food Bank Aid is five years old and is constantly developing its fundraising and communications, so our Team needs to be flexible in their approach to work and as such, the list of responsibilities below may not be exhaustive.
Key Responsibilities:
Engagement:
This role involves managing our website, social media channels, email campaigns, and supporting the wider team with graphic design needs. You’ll be the central figure in managing marketing processes, reporting on performance, and ensuring smooth workflows across the charity.
Website Management:
- Maintain and update the Food Bank Aid website using WordPress, ensuring content is fresh, relevant, and aligned with our messaging and using Google Analytics to provide insights on traffic, engagement and user behaviour.
Email Campaign Management:
- Create, schedule, and manage email campaigns nd monthly newsletter using MailChimp, ensuring consistent branding and messaging.
- Design and build landing pages to support email campaigns and drive conversions.
- Run reports on email campaign success and provide insights for improvements.
Social Media Management:
- Maintain a social media calendar and align with different messaging pillars and content priorities.
- Work with an external agency to develop engaging content that resonates with our audience and drives awareness of Food Bank Aid's mission and activities.
Task & Project Management:
- Manage and prioritise marketing tasks, projects, and workflows, ensuring deadlines are met and campaigns run smoothly.
- Support team members with marketing-related tasks, maintaining an organised and efficient work environment.
Graphic Design Support:
- Create visually appealing content using Canva for social media, email campaigns, website updates, and other marketing materials.
- Ensure all designs adhere to Food Bank Aid’s branding guidelines.
Development:
· Assist the CEO in communicating with Family Trusts and Foundations to unlock funding and provide updates
· Assist the CEO in key digital fundraising campaigns, activities and events
· Represent the charity at partnership events to carry out activities
Qualifications & Skills:
- Proven experience in fundraising and marketing operations, digital marketing, or a similar role.
- Proficient in using WordPress, Hootsuite, MailChimp, Google Analytics, and Canva.
- Strong organisational skills with the ability to manage multiple tasks and priorities effectively.
- Excellent written and verbal communication skills.
- Enthusiastic with a strong can-do attitude
- Familiarity with GDPR and email marketing regulations is a plus.
Please download the Job Description for further information and how to apply.
Deadline for applicatons is 5pm 3rd March.
We look forward to hearing from you!
The client requests no contact from agencies or media sales.