543 Member services manager jobs

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

This is an exciting opportunity for a Support Worker to join our friendly team and help support the continued work of our LifeSkills Plus team. You will provide intensive support to adults with complex needs who are further away from employment or training by using a strength-based approach, ensuring those accessing the programme receive appropriate practical and emotional support by visiting them at home or in the community.

The LifeSkills programme supports individuals and families to build their confidence, social networks, financial and employability skills. The LifeSkills Support Worker will work closely with the linked LifeSkills programme, entitled LifeSkills Open.

Role purpose and scope

The role has key responsibility for all larger fundraising activities and corporate grants at Swindon Food Collective. This includes high-profile networking with large businesses, PLC's, and corporations, processing commercial grant applications, developing, nurturing, and managing key corporate partnerships and significantly increasing corporate fundraising activities (e.g., sponsorships, developing commercial fundraising pitches, securing commercial grants, and developing a commercial income pipeline).

This exciting role involves undertaking frequent travel to large corporations and businesses (including local, regional or national head office locations) and pitching for sponsorship / presenting significant fundraising opportunities to senior stakeholders. This role will work closely with the Senior Leadership Team and Chair of our Fundraising Committee (Trustee).

Key responsibilities

Lead Corporate Grant Fundraising. Secure Funding Opportunities from Trusts and Foundations

· Develop a new corporate grant funding pipeline, building a database of corporate grant funding opportunities that ultimately helps to recure new revenue.

· Lead, prepare and write new compelling corporate grant applications to secure new funds from Foundations, Trusts, Corporations, etc., track and report organisational progress.

· Ensure timely and high-quality funder reporting and relationship management, developing lasting opportunities with funders.

· Capture and record impact evidence from new funding opportunities to strengthen charity impact reporting and data collection.

Developing New Corporate Partnerships and Sponsorship

· Identify, cultivate and secure new corporate partnerships and sponsorships to attract new revenue into the charity to help support and fund either on-going operational expenditure or crisis support packages.

· Design a corporate partnership package (including defining partner benefits, a corporate presentation pitch to senior board members of prospective funders, and a set of simplified funding options for new partners.

· Build and steward relationships with high-value supporters, ensuring excellent donor care and personalised stewardship, supporting ongoing partnership engagement.

· Produce compelling cases for support and pitch materials tailored to different audiences

Philanthropy, Major Donors and Relationship Fundraising

· Manage a prospect pipeline (research, cultivation plans, asks, stewardship and renewals).

· Establish new relationships with relevant stakeholders to encourage legacy donations (e.g., gifts in wills, giving in memory, etc.) providing relevant appreciation support and messaging.

· Support and grow corporate philanthropy opportunities to raise funds for charity projects.

Digital, Fundraising Platforms and Planning

· Build a balanced digital-led fundraising income mix (e.g., corporate, philanthropy, trusts, and community), as well as establishing and managing all digital fundraising platforms on behalf of Swindon Food Collective (e.g., Charities Aid Foundation, Crowdfunder, Fundraise Up, GoFundMe, JustGiving, WhyDonate, EasyFundraising, Spacehive, GiveTap, etc.)

· Develop and deliver an 18-month income generation plan aligned to SFC priorities and the Trustee Strategy & Fundraising Committee.

Performance Management, Systems and Compliance

· Manage income forecasting, budgeting and ROI tracking; set and monitor KPIs and provide clear reporting to CEO/Board.

· Maintain accurate records in the CRM (or agreed system), ensuring GDPR compliance and strong data quality.

· Ensure fundraising activity aligns with relevant fundraising standards and ethical practice.

· Awareness of Fundraising Regulator and accreditation process.

General

· Team player and an active supporter of Swindon Food Collective values and culture.

· Ability to work flexibly and creatively, being innovative and supporting new initiatives.

· Happy to assist when appropriate to support other areas of the organisation ad hoc such as occasional support with events, public functions, and team training (as appropriate).

Person specification

Essential

· Proven track record of corporate fundraising and understanding of corporate grant applications and process, highlight previous successes and the potential for Swindon Food Collective.

· Demonstratable experience delivering previous significant income growth for charities through fundraising, partnerships or business development.

· Experience developing and implementing an income generation strategy across multiple streams (e.g., corporate, trusts, major donors, individual giving).

· Familiarity with the majority of Digital Charitable Platforms and demonstratable previous successes.

· Commercial acumen: confident with budgets, forecasting, KPIs and ROI monitoring.

· Experience acquiring funding via Charitable and Corporate Foundations

· Strong relationship-building and influencing skills with senior stakeholders.

· Excellent written skills (cases for support, bids, grants, proposals, reports).

· Ability to work at pace in a small charity and be both strategic and hands-on.

· High integrity and commitment to ethical fundraising and data protection.

Desirable

· Experience of significant corporate funding raising gather from charities involved with addressing food poverty, social welfare or a comparable community-based charity environment.

· Experience presenting to Trustee Boards and Sub-Committees and working effectively with trustees.

Key performance indicators (KPIs)

· Income: delivery of phased substantial new corporate income over a 24-month timeline. Generation and management of corporate prospects and on-going presentation of corporate propositions to secure new commercial funding and sponsorships.

· Pipeline health: value, stage progression, conversion rate and stewardship actions completed.

· Diversification: growth across multiple funding streams and clients to reduced dependency on any single source.

· Quality: strong donor retention/renewal and positive stakeholder feedback.

· Governance: timely reporting and full compliance with GDPR and fundraising standards.

Thank you for your interest and consideration in applying for this position. If you want a challenge and to help keep a vital foodbank service in Swindon financially viable, this is the job for you!!

Richmond Borough Mind is a vibrant local charity that has been supporting and providing services for adults affected by mental health problems and their carers for over 60 years. 

We are excited to be looking for a Young Adults Peer Support Worker. You will have your own lived experience of mental ill health and be able to use this experience as well as your professional skills and knowledge, to support others.

With the expansion of our work in this area we aim to reduce waiting times, reduce the number of people going into crisis, address inequalities and support transitions from youth to adult services. We will be offering holistic and personalised care and support to service users and carers.

This role will carry caseload and deliver a range of support and person-centred interventions to meet these needs, which could include group support, one-to-one interventions and signposting where specialist advice is needed. Referrals could be young adults, careleavers, people currently under adult mental health services, or carers supporting people in the community.

We are looking for individuals who are passionate about motivating and coaching individuals with mental health issues, and able to support people on their journey to recovery. As well as having an empathy with the core values of RB Mind, the successful applicants will have the skills to provide person-centred support, through one-to-one sessions and through facilitating groups. You will have an awareness of the boundaries we work within when supporting vulnerable adults. You should be enthusiastic and self-motivated, and must be able to work on your own initiative.

This is a partnership project with South West London St George’s Mental Health Trust (SWLStG), locally led by Richmond Borough Mind. There are further Peer Support Worker vacancies within Age UK, Richmond AID, and Crossroads Care requiring appropriate skills and experience. Partners will seek your permission to share your details if we have sufficient successful applications.

Richmond Borough Mind values diversity and difference.  We welcome applicants from all sections of the community.

Benefits of working for RB Mind: 

· 25 days annual leave plus bank holidays per year, increasing by 1 day per full

year of service (up to a maximum of 30 days) [pro rata]. 

· Bonus 1 day of annual leave per year over the festive period

· Contributory Pension Scheme 

· Employee Assistance Programme (EAP) 

· Training and personal development opportunities 

· Staff away days and socials 

· Access to shared resources and training opportunities via Mind Federated Network.

The successful applicant will be required to have an Enhanced DBS check.

Gendered Intelligence is seeking an exceptional leader to serve as its next Chief Executive. This is a rare opportunity to lead a nationally respected, trans-led organisation with real influence on policy, professional practice and the lives of trans, non-binary and gender exploring people across the UK.

The next Chief Executive will inherit strong foundations: an experienced and committed team of just under 40 people, a distinctive and trusted public profile, and a range of services that reach communities, professionals and institutions across the country. With income of around £1.5–2m, the next Chief Executive will lead the organisation through its next phase of development at a time when that leadership matters enormously.

The role offers the chance to shape strategic direction, open new partnerships and income streams, and contribute to national conversations on trans equality and human rights, while working alongside people who are deeply committed to the mission and to each other.

We are looking for someone who combines strategic clarity with operational grounding, who leads with calm and consistency, and who understands both the privilege and the responsibility of this role. We will be honest with candidates about what the role involves, and we expect the same in return.

Full details of the role can be found on our website and in the attached recruitment pack. 

One25 is a Bristol charity for women moving from crisis and trauma towards independence in the community. It is a highly respected charity working with some of the most vulnerable women to help them to heal and thrive. 

One25 services have been developed to meet women at their point of need, with love and practical support. We do this through our night outreach service which is a lifeline for women on Bristol’s streets. Our specialist caseworkers offer intensive one-to-one care in any area of need: from support in court to finding somewhere safe to live. Our Hub provides vital access for women to health services, supported by healthcare professionals.

This is an exciting opportunity to join One25 as we recruit an Independent Domestic and Sexual Violence Advisor (IDSVA) to join our specialist case work team. You will be supporting women who street sex work and are at a high risk of domestic and sexual violence. This role is key to coordinating a multi-agency response to women to improve their safety, while providing trauma informed practical and emotional support individually.

We are looking for someone who is creative, who values person-centred support and a team player who is passionate about improving the safety of women. Please refer to the job description and person specification for more information.

One25 is committed to being an inclusive workplace that represents the diversity of the communities we serve. We actively encourage applications from candidates with diverse backgrounds and experiences. We particularly encourage applications from across the global majority, LGBTQ and disability groups, and those who have lived experience of multiple disadvantages as these groups are underrepresented within our workforce.

As part of our efforts to increase ethnic diversity, we are taking positive action under the Equality Act 2010 (Section 159). We will guarantee an interview to applicants from global majority backgrounds who meet the essential criteria for the role.  Applicants are therefore asked to ensure they complete the Equalities Form when submitting their details in order that their application can be considered appropriately. Please refer to One25’s Recruitment Data Privacy Policy for more information.

We are happy to discuss any reasonable adjustments individuals may require once in post, but also during the application and interview process to make it as inclusive as possible. This could include (but is not limited to) different ways of applying, sharing interview questions in advance, or allowing more time for tasks during the interview.

Occupational Requirement

This post is open to women only, as permitted under Schedule 9, Part 1, of the Equality Act 2010. Following the 2025 Supreme Court judgment, this part of the Equality Act now means we can only consider applications from women who were assigned female at birth for this role. We welcome applicants to get in touch with us if they’d like to discuss this further.

Enhanced DBS disclosure will be required.

Hours: 37.5 hours per week over 5 days. Caseworkers are required to complete a monthly van outreach shift (evening/night hours which can be taken back as TOIL) and to participate in the evening on-call rota (typically once every few months).

Contract: Permanent

Salary:  £33,558

Location: St Pauls, Bristol

Benefits:  

• External supervision and reflective practice to support your mental wellbeing and professional development.
• Generous leave allowances: 33 days holiday inc. bank holidays; additional holiday linked with length of service, up to 13 additional days’ time off in lieu; plus, additional time off on any working days that fall during the Christmas and New Year closure.
• Option to join the 4 Day Week at six months, subject to passing probation (work 20% less for the same salary).
• Enhanced company sick pay.
• Enhanced maternity, adoption and paternity/partner pay
• Access to Employee Assistance Programme
• Access to HSF Health Plan
• Mental Health & EDI Champions
• Reflective practice sessions
• Cycle Scheme
• Opt-out pension scheme.

Applications by: 9am, Monday 12th October

Ask Us Anything session: 12pm, Tuesday 29th September - see more info on our website 

Interviews: Tuesday 27th October and Friday 30th October

Start Date: As soon as possible

To apply: Please visit our website. 

MEMBERSHIP RELATIONS EXECUTIVE

Based: Bloomsbury, Central London

Salary: £26-30,000 PA Dependent on Experience

BACKGROUND AND PURPOSES OF THIS ROLE

The BioIndustry Association is the UK’s trade and membership organisation for biotech and innovative life sciences.  With 600+ members and a full programme of advocacy and connecting people across the sector - through committees, communities, publications, campaigns, online and in-person events – the opportunities for organisations keen to support the sector and connect with companies are significant.

With the growth of our membership and activities, we have had a strong focus on member relationship management and retention, with a growing need to help service the membership and assist them in utilising the benefits.

We are now looking for a membership relations executive who understands our ethos and the value of excellent customer relations to help service, engage and maintain close connections with our membership.

DUTIES AND RESPONSIBILITIES

Member Support

• Support the Associate Director for Membership and Business Development & the Senior Membership and Business Development Manager in building and maintaining relationships with BIA members
• To form effective connections with key personnel at member organisations to encourage engagement, event attendance, wider use of benefits and participation in BIA business solutions programme
• Gain a strong understanding of all BIA activities/initiatives in order to present the benefits and opportunities of BIA membership to potential and existing members in a professional manner
• To provide administrative support to BD and Membership function
• To work closely with the wider BIA team to deliver the overall membership strategy
• To support in coordinating email responses to new and existing member enquiries
• Work with wider team to ensure that lead capture through all channels (website, online communications, printed collateral, events, networking etc.) is comprehensive and provides the information necessary for effective follow up
• Work with contacts at our business solutions partner programmes to develop these schemes further – maximising membership benefit and income for BIA

Retention and renewals

• Assist in member retention calls/meetings
• Work with the wider team to design engagement campaigns and target existing members informing them of latest benefits
• Work with Membership team to ensure any issues with renewing members are addressed promptly and to a satisfactory conclusion

Events and networking

• Attend relevant industry and BIA events (UK & overseas) to network and to promote the benefits of BIA membership and build a professional network of contacts. This will include occasional evening and weekend work.
• Regular visits to BIA members offices and external events throughout the UK where appropriate

Maintaining accurate records on the CRM

• Work with Membership team to monitor and keep membership data up to date at all times

KNOWLEDGE, SKILLS AND EXPERIENCE

Essential Demonstrable Skills:

•  Excellent customer service skills
• Professional and clear communicator
• Efficient and confident networker
• Strong desire to work for a mission driven and purposeful organisation
• Personable, conscientious and willing to adapt and be flexible
• Ability to grasp and convey a membership/service/NFP based offering
• Professionalism and ability to confidently liaise with decision makers
• Strong attention to detail and ability to multitask
• Excellent presentation and written communications
• Experience in using all standard Microsoft programmes
• A self-starter who can work independently and as part of a team
• Proven ability to get to grips with complex subject areas quickly
• Experience of using CRM databases in relation to contact management or sales leads
• Degree-level education or equivalent

Desirable Skills:

• Ideally 1- 2 years’ experience from a similar membership relationship role  
• Experience of using Microsoft Dynamics for contact management
• Experience working within a not-for-profit/trade association
• Life science background (ideal, not necessity)

WORKING FOR THE BIA

Building a thriving, diverse workplace is a priority across all industries. The BIA is committed to providing a fair and equitable working environment, to attract and nurture people from all backgrounds. We value the individuality and diversity that employees bring to the company throughout our activities.

WORKING PATTERN

We are currently working in a hybrid pattern, whereby we work 3 days in the office and 2 from home. If the successful candidate is located within 40 miles of the London office, we expect them to adhere to this pattern.

HOW TO APPLY

Interested candidates are invited to submit their resume/CV and a cover letter detailing their relevant experience, with reference to the job description, outlining their approach to the role.

Please note that all offers of employment are subject to two satisfactory references and proof of eligibility to work in the UK. Applications written using an AI generator will not be accepted.

Deadline for applications is Wednesday 30th September 2026 at 9am. There may be an accelerated recruitment process, so interested applicants are strongly encouraged to apply as soon as possible ahead of this closing date.

Initial interviews will take place during week(s) of 5th October, dependent on availability. We are committed to providing equal opportunities and creating an accessible workplace. If you require any reasonable accommodations during the application, interview or assessment process, please let us know when you apply.

HELP DELIVER TRAINING THAT CENTRES LIVED EXPERIENCE

We’re looking for an experienced Oliver McGowan Tier 2 Facilitating Trainer to support and facilitate face-to-face training sessions across Sussex, working alongside autistic trainers and trainers with learning disabilities.

ABOUT LIVED EXPERIENCE TRAINING

Lived Experience Training supports autistic trainers and trainers with learning disabilities to design and deliver training that improves services and communities, while also supporting trainers to build confidence and work skills.

The Oliver McGowan Mandatory Training on Learning Disability and Autism places the voices of people with lived experience at the centre of learning. As a Facilitating Trainer, you’ll help create an inclusive learning environment in which co-trainers are supported to prepare, participate and lead as fully as possible.

YOU WILL

· Facilitate Oliver McGowan Tier 2 training sessions across Sussex.

· Support autistic trainers and trainers with learning disabilities to prepare for, attend and co-deliver sessions, including reasonable adjustments and practical support where needed.

· Encourage co-trainer confidence, participation and leadership, and support timely debriefs following sessions where required.

· Work closely with the Service Manager and wider Lived Experience Training team to respond to changing support needs and improve delivery.

· Complete essential session administration, including registers and feedback, accurately and promptly.

WE’RE LOOKING FOR SOMEONE WHO CAN DEMONSTRATE

· An Oliver McGowan Tier 2 Facilitator qualification and successful experience delivering face-to-face training in health and social care or a similar environment.

· Experience of building rapport and working collaboratively with autistic people and people with learning disabilities.

· Up-to-date knowledge of autism, learning disability and relevant health and social care practice, including legislation relevant to Oliver McGowan training.

· Excellent communication, presentation, facilitation and time-management skills, with the ability to adapt to different learning and support needs.

· The ability to work independently as part of a distance-managed team and travel regularly to training venues across Sussex, including venues that may be difficult to reach by public transport.

An Oliver McGowan Tier 1 Facilitator qualification and a relevant Level 3 training or teaching qualification are desirable but not essential.

WHY JOIN US?

You’ll be part of a project that values lived experience as expertise and is committed to inclusive, collaborative training. The role offers flexible sessional work, meaningful responsibility and the opportunity to support co-trainers to grow in confidence and influence practice across health and social care.

Due to the nature of the role and its work with autistic people and people with learning disabilities, the successful applicant will be required to undertake a Basic DBS check.

For further details and to apply, please visit Impact Initiatives Website

Take the next step in your fundraising career

Lauderdale House is looking for an experienced fundraiser who is ready for a role with more responsibility and the opportunity to help shape how fundraising develops across the organisation.

This is our first dedicated fundraising role, but you won't be starting from scratch. We have successful previous trust fundraising, established education and community programmes, previous individual donors and a large community of people with a long-standing connection to Lauderdale House.

Working closely with the Director, you'll help develop fundraising into a consistent and sustainable income stream, with a particular focus on Trusts & Foundations andIndividual & Legacy Giving.

You'll develop and manage a pipeline of trust and foundation applications, write compelling applications and reports, build relationships with funders and develop approaches to encourage longer-term support.

You'll also help establish our individual and legacy giving programme, researching and cultivating prospective donors, making fundraising approaches, developing donor stewardship and putting appropriate systems in place for donor data and Gift Aid.

Alongside this, you'll contribute to fundraising strategy, impact and evaluation, cases for support, fundraising communications, reporting and compliance.

About you

We're looking for someone with solid practical fundraising experience and a track record of securing income who is ready to take the next step in their career and possesses all or most of the following:

• a successful track record in fundraising relevant to this role, preferably in arts, heritage and/or community organisations;
• experience managing your own fundraising workload or portfolio with a good degree of independence;
• the confidence to use your judgement, make recommendations and move work forward without extensive day-to-day supervision;
• experience taking responsibility for fundraising targets or income goals;
• a strong understanding of fundraising trends, especially within the arts, heritage and community sectors;
• an understanding of the role of fundraising in organisational growth;
• knowledge of fundraising regulations, data protection, ethical standards and best practice;
• experience using CRM systems, databases or other tools for data mining and supporting prospecting;
• strong interpersonal and relationship-building skills and the confidence to develop relationships with funders, donors and prospective supporters;
• the ability to work collaboratively with colleagues who aren't fundraising specialists;
• excellent verbal and written communication skills;
• the ability to influence people and inspire trust;
• strong organisational skills and the ability to manage multiple deadlines and priorities;
• creative and lateral problem-solving skills and the ability to deal with the unexpected;
• a positive attitude and willingness to help where needed;
• confident use of Microsoft Office and the ability to learn other relevant software;
• excellent and accurate attention to detail;
• an interest in arts, heritage, education and/or community activity and the impact organisations such as Lauderdale House can have; and
• a commitment to equality and diversity.

You don't need to have previously been a Head of Fundraising or run an entire fundraising function. You might currently be a Fundraising Officer, Senior Fundraising Officer, Development Officer or similar and be ready for a role with more responsibility and scope to use your own judgement.

Above all, we're looking for someone who combines fundraising knowledge and real experience with initiative. You won't be expected to arrive knowing everything about Lauderdale House, but you should have enough fundraising experience to recognise opportunities, recommend a course of action and confidently take responsibility for delivering it.

About Lauderdale House

Lauderdale House is a Grade II* historic house in Waterlow Park, Highgate, brought to life as a busy arts, heritage, education and community centre. Around 80,000 people visit us each year, and in 2028 we will celebrate 50 years as an arts and education centre.

Salary: £37,818
Hours: Full-time, 35 hours per week
Contract: Permanent
Holiday: 25 working days plus public holidays
Location: Lauderdale House, Waterlow Park, Highgate N6 – on-site, not suitable for remote or hybrid working

How to apply

Please send your CV and a covering letter to Director Katherine Ives, with the subject ‘Application for Fundraising Manager’.

Your covering letter should explain why the role interests you and how your experience meets the essential requirements. We'd particularly like to hear about fundraising work you have personally been responsible for and examples of income you have successfully helped to secure.

Please also include contact details for two referees and let us know at what point they may be contacted. We will not contact referees without your permission.

For an informal conversation about the role, please contact Director Katherine Ives.

We welcome applications from people from all backgrounds and are happy to discuss reasonable adjustments during the recruitment process.

Application deadline: 9am on 5 October
First interviews: w/c 12 October
Second interviews: w/c 19 October

About Us

Since 1854, Embrace has been serving some of the most marginalised and excluded communities (of all faiths and none) in the Middle East. We support, enable and partner with Christians in the Middle East as they work to transform lives and restore dignity through education, healthcare and community development programmes. Without our staff, this important work simply would not be possible.

About You

We are looking for an organised, proactive and detail-oriented professional who enjoys working collaboratively and building strong relationships with a wide range of people and organisations both nationally and internationally. You will be an excellent administrator with strong coordination and communication skills, able to manage multiple priorities, maintain accurate records and deliver high-quality work to deadlines. Confident using Microsoft 365 and digital systems, you will be comfortable handling sensitive information, supporting compliance processes and learning new systems quickly. Experience in the charity, international development, humanitarian or faith-based sectors would be advantageous, particularly where this includes programme, partnership or grant management support. Above all, you will share our values, demonstrate cultural sensitivity and be enthusiastic about contributing to Embrace's mission and Christian ethos.

Role Overview

This is an exciting opportunity to play a meaningful role in helping Embrace the Middle East bring hope, dignity and lasting change to some of the region's most vulnerable communities. Working alongside local Christian partners and churches in the Middle East, you will help to ensure that life-changing programmes are delivered effectively, relationships are nurtured and vital support reaches those who need it most.

As a key member of the Programmes, Partnerships and Advocacy team, you will coordinate programme activities, support grant and partnership management processes, maintain high-quality information and contribute to projects that strengthen our impact across the Middle East. You will work closely with colleagues across the organisation, helping to translate programme insight into compelling stories, fundraising initiatives, advocacy work and supporter engagement. This is a varied and rewarding role that offers the opportunity to make a tangible contribution to Embrace's mission while developing your experience within international development and partnership management.

Hours: Full or part-time (36.5 / 30 hours per week) applications will be considered.

Contract: Two-year fixed-term contract.

Location: High Wycombe / Hybrid (minimum one day a month in the office, plus extra as required).

Staff benefits at Embrace the Middle East:

• To support every member of staff to work as effectively as possible, Embrace offers remote and flexible working arrangements. This includes flexitime and home-working arrangements.
• Flexitime - start work between 7:30am - 10:00am and finish between 3:00pm - 6:00pm. Our core collaborative working hours are between 10:00am to 3:00pm.
• Pension - option to join from day 1. Maximum employer contribution of 10%.
• Holiday - 32 days, including 8 bank holidays and a day off work for your birthday, rising to 33 days after 5 years' service and 34 days after 10 years' service, plus 3 days leave between Christmas and the New Year.
• Life Assurance - 3x salary.
• Access to retail discount portal.
• Employee Assistance Programme (confidential counselling, legal and financial advice) - available 24/7, 365 days a year.
• Training and development programme for all employees.
• Commitment to staff health & wellbeing.

For more information and to apply, please visit our careers page.

Closing date: midday on Thursday, 24th September 2026.

We reserve the right to close this vacancy and conduct interviews in advance of the closing date should suitable applications be received.

Embrace the Middle East provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristics, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation, or socio-economic background.

At Embrace the Middle East, we are committed to ensuring our recruitment process is inclusive and accessible to all. If you require any reasonable adjustments during the application or selection process, please contact our HR Team. We will be happy to discuss how we can support you and ensure you have a fair opportunity to demonstrate your suitability for the role. Any information you provide will be handled with sensitivity and in confidence. To monitor diversity in our recruitment practices you will be invited to complete an anonymous Equality, Diversity and Inclusion questionnaire as part of the application process.

Sympathy with and support for Embrace the Middle East's Christian ethos, mission and values. Comfortable working within a Christian organisation and engaging respectfully with Christian practices, partners, churches and supporters.

We welcome the responsible use of AI tools to support your application, for example to help with research, structure or clarity. However, your application should remain an authentic reflection of your own skills, experience, achievements and motivations. We are keen to understand your unique perspective and suitability for the role, and you may be asked to discuss and expand upon the information provided during the recruitment process.

Please note that, in order to be considered for this position, you must have the right to work in the UK through nationality, settled or pre-settled status, or a relevant visa that permits you to undertake the role. Embrace the Middle East is not currently able to offer visa sponsorship for this position.

The successful candidate will be required to complete a medical questionnaire and undertake a disclosure check as part of the Charity's safer recruitment policy.

We are looking for a calm, resourceful and committed psychotherapist who has extensive experience in the field of mental health, to be our Clinical Director.  They will work alongside of the Operations Director, in a co-leadership role in running the organisation and in supporting our aims of providing affordable counselling and psychotherapy to the local community. They will need to be able to look outward and liaise with other local mental health services, providers and funders and also to look inwards at the structure and health of our growing team of practitioners and the needs and requirements of our client group.

Phoenix Therapy Practice opened in April 2019 and is a not for profit, Community Interest Company. We offer a wide range of psychological therapies to clients seeking help with mild, moderate, and severe mental health problems. Our aim is to provide high quality counselling and therapy at an affordable cost depending upon the circumstances of each individual client. Our community of over 55 practitioners work together to enhance the development of the service and the inter-relationships within the organization, through regular business meetings, process groups and reflective groups. We operate from our two practices at 2 Osmond Road, Hove and 14 St George’s Place, Brighton. Our income comes via room rental and grants. 

Purpose of Job:  To work with the Operations Director in the Co-Leadership of Phoenix Therapy Practice in its provision of services and its strategic consolidation and development. To take clinical responsibility for the therapeutic practice of the organisation, to monitor the makeup of the practitioner team and trainees and to take on new people as required. To work with the referrals team in the management of all client services.

Hours: 15 hours per week to be organised as required across the week.

Working Location: From home with meetings on site as required.

Start Date: Autumn 2026

Salary: NJC scale PO5 point 38.  £49,282 Pro rata  £21,120

Pension: Nest Pension Scheme

Probationary period:  6 months

Holidays: 25 days per year plus Bank Holidays (pro rata)

Relationships and contacts:  The Board, Operations Director, Practice Manager, Administrator, Practitioners, Users of the Service,

Duties and Responsibilities:

1. Strategic and Organisational Leadership

Work collaboratively with the Operations Director in the co-leadership of Phoenix Therapy Practice.

Meet with the Operations Director on a regular basis and liaise on all matters financial, strategic, clinical and general.

Work with the Board to report on all service provision and development.

Contribute to fund raising applications for low-cost therapy and writing feedback reports to funders.

Attend quarterly Board meetings, provide reports, and contribute to strategic planning.

Attend the bi-monthly business meeting (Saturday mornings).

Attend the quarterly process group (Saturday mornings).

Co- lead on Phoenix’s Anti-Racist strategy and work with all staff to maintain an inclusive working environment.

Oversee the makeup of the practitioner body and monitor requirements for additional resources. Interview and support new practitioners.

2. Clinical ( Clients)

To carry out initial consultations as required

To review all initial consultation reports and with the other members of the Referrals team, to allocate to the most appropriate practitioner. 

To liaise with the Practice manager in dealing with queries from clients and allocation to therapy and any other clinical issues

To monitor the main email inbox and  liaise directly with clients and practitioners regarding clinical issues, either by email or phone, when required.

To have an overview of Phoenix therapy groups and liaise with the practitioners who run them.

To deal with any concerns or complaints from users, being mindful of referral to the Board for consideration where needed.

To liaise with the Director of Operations in matters of safeguarding.

·To oversee all discharge summaries from practitioners and exit questionnaires from clients

3. Clinical ( Practitioners)

To review on a regular basis the makeup of the practitioner body and to identify any areas of need. 

To consider all applications to join Phoenix, and to interview, with potential supervisors, and to obtain references and follow up.

To support practitioners, and to respond to concerns as appropriate.

To liaise with the supervisors of the student practitioners, on a regular basis.

To meet with the practitioners on placement after their 6 months probationary period and at the end of their placement, to review their position. Having first obtained reports from the supervisors.

To meet with graduate practitioners at the end of their year on the graduate scheme.

To step in, in the event of sudden practitioner departure due to illness or death, and to liaise with the clients as necessary.

To ensure that all practitioners carrying out initial consultations are apprised of the manner of doing these. 

If you would like to apply for this position, please send an up-to-date CV and covering letter stating how you fulfil the requirements and why you wish to work for Phoenix Therapy Practice

Closing Date for applications: 28.9.26. Interviews: 15.10.26

To support Relationship Managers and Senior Relationship Manager in the delivery and servicing of programmes across the VCS Alliance, providing tailored administrative and coordination support appropriate to each programme's needs.

The post will also provide general support to all staff and trustees across the VCS Alliance to ensure our work can run smoothly and effectively. This is an entry level role, and full support and training will be provided.

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At The National Lottery Community Fund, we are driven by our strategy, ‘It starts with community’ and its four community-led missions, as well as our equity-based approach to tackling poverty, discrimination and disadvantage. 

We have an opportunity for a Solicitor to join a large team of thirteen, with no line management responsibilities.  We are a fast paced in-house legal team which works on a very broad range of matters.

Role Expectations

The successful candidate will be required to provide legal advice across areas of law including but not limited to grant making, contracts, procurement, charity, litigation, insolvency, subsidy control, debt recovery and public law.

In addition to providing substantive advice, the role requires a solicitor to be able to research and upskill on new areas of law very swiftly. It is also expected that the solicitor will use their legal knowledge to help improve the Fund’s internal processes and precedents, as well as ensuring that the Fund complies with statutory and regulatory frameworks at all times.

The bulk of the solicitor’s workload will consist of autonomous matters and legal queries. These will need to be answered in a timely manner. Support and supervision is always available and the legal team works on a very collaborative basis. The solicitor will also work with colleagues on larger scale projects when the opportunity arises.

Experience working in a busy in-house or private practice environment would be ideal, as would experience dealing with a range of clients, and experience with public law or public bodies. Knowledge of debt recovery/litigation and subsidy control law would be beneficial, as would experience gained in the UK.

Interview Details:

Interview Date: Week Commencing 5th October 2026

Format: Virtual

Location: Can be based anywhere in the UK - We have a hybrid approach to working.  Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester and  Newcastle.

Any questions about the recruitment process, please email the recruitment team.

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential criteria

• UK qualified solicitor, barrister or equivalent
• At least two years’ relevant experience in private practice or in-house legal in a medium/large sized organisation
• Excellent attention to detail and good drafting and negotiation skills
• Good communication and client management skills
• Ability to manage multiple demands and priorities with good organisational and time management skills
• Ability to quickly grasp new legal concepts
• Team player with excellent interpersonal skills
• Ability to use your initiative to proactively improve ways of working

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Exercise and Wellbeing Officer

21 hours (3 days per week) Fixed-term contract to 31 March 2027

(potential to become permanent subject to funding)

Salary £16,894 Pro Rata (£28,156 FTE)

Age UK Croydon is looking for an enthusiastic and motivated Exercise and Wellbeing Officer to help guide our Healthy Lifestyles Service. Our Healthy Lifestyles Service delivers a range of activities including seated and standing exercise programmes, health checks, social engagement opportunities, health hubs and Memory Tree Cafés for people living with dementia and their carers. Services are delivered across community venues and care homes throughout Croydon.

About the Role

As a Exercise and Wellbeing Officer, you will play a pivotal role in improving the health, wellbeing and independence of older people across the community. Working with the Healthy Lifestyles Service Manager, you will help shape and deliver a range of meaningful activities while providing day-to-day support and guidance to staff and volunteers.

Key responsibilities include (but are not limited to):

· Prepare and deliver seated and standing physical activity sessions in care homes and community venues across Croydon.

· Carrying out basic health checks, including blood pressure and other wellbeing measurements.

· Supporting the delivery of Health Hubs, wellbeing events and health promotion activities.

· Building positive relationships with care homes, community venues, partner organisations and guest speakers.

This is a varied and rewarding role, offering the opportunity to combine leadership, partnership working and direct service delivery while helping older people stay active, connected and independent.

About You

We are looking for someone who is energetic, approachable and committed to supporting older people to live healthier,

more connected lives.

You will have:

· Level 2 Fitness Instructor qualification, Exercise Referral qualification, Otago Exercise Programme, REACT qualification, or another relevant physical activity, fitness, falls prevention or rehabilitation qualification.

· Good understanding of the issues affecting the health and well-being of older people including exercise, healthy eating, nutrition and malnutrition

· Good understanding of the needs of older people including dementia

· Excellent working knowledge of administration processes and systems

· Good knowledge of IT systems including Excel, PowerPoint and Word

· Experience of compiling monitoring reports, reporting on quality, performance KPIs, project outcomes and impact

Closing date for applications: 28th September 2026

Interview Dates: TBC

This post is subject to a Disclosure and Barring Service check

We are looking for an exceptional senior leader to join The National Lottery Community Fund as Deputy Director England, Policy, Partnerships and Performance. As a key member of the England Senior Leadership Team, you will lead a multidisciplinary function that provides the strategic backbone for delivery of the England Portfolio - connecting policy, partnerships, planning, performance, improvement, insight and learning so that our funding achieves measurable impact for communities.

Reporting to the England Director, Strategy, Partnerships & Engagement, you will lead high-performing, dispersed teams and work closely with funding colleagues and corporate and enabling functions, including Funding Strategy, Corporate Responsibilities, Communications and Impact. The role combines substantial internal leadership with a strong ambassadorial remit, building the Fund’s credibility and influence across the voluntary and community, public and private sectors.

This is a varied, strategic role focused on turning ambition into delivery. You will set clear direction for policy, partnerships and performance; use external intelligence, management information and learning to shape decisions; and ensure implementation is coherent, well governed and able to adapt. You will represent the Fund with senior stakeholders, produce compelling advice for governance forums, including Committee and Board meetings, and create the conditions for teams to deliver consistently and collaboratively.

Key responsibilities may include:

• Lead the Policy, Partnerships and Performance function and support effective implementation of the England Portfolio.
• Develop the Fund’s policy positioning and influence, informed by community need, external insight and organisational priorities.
• Develop the vision and strategy for funding and non-funding partnerships, overseeing relationship and operational management, funding priorities and the grant budget, and using inclusive co-design, convening, listening and learning to increase collective impact.
• Integrate planning, performance reporting, insight, risk, learning and improvement across the England directorate.
• Ensure evidence and performance insight inform priorities, resource allocation, governance and continuous improvement, and demonstrate the delivery and measurable impact of the England Portfolio.
• Champion One Fund ways of working through shared outcomes, clear accountabilities and practical arrangements for joint planning, prioritisation, decision-making and escalation across organisational boundaries.
• Lead and develop inclusive, high-performing teams through change, working across organisational boundaries.

You will bring significant senior-level experience of policy and strategy development, partnership working, implementation and performance leadership. You will have a strong record of translating strategy into coherent plans and measurable delivery, using evidence to manage risk and improve performance. An inclusive and compassionate leader, you will be confident operating in decision-making environments at Board or Committee level, influencing senior stakeholders and communicating complex issues clearly. You will also be financially astute, with extensive experience of costing, financial modelling and budgeting, comfortable overseeing grant budgets and resource decisions, and motivated by the Fund’s purpose and the communities we serve. This England-focused role will involve travel to build relationships with colleagues, communities and partners.

Interview details:

• Date: Week Commencing 19th October 2026
• Format: Virtual
• Location: England

We have a hybrid approach to working. The work pattern, contracted office and travel expectations will be agreed with the successful candidate.

For an informal discussion about the role, please contact the recruitment team. 

How to apply:

Upload your CV in Word format and provide a supporting statement of up to 1,000 words demonstrating how you meet the essential criteria below. We will use this to score your application.

Essential Criteria:

• Significant senior-level experience of policy and strategy development, partnership working, implementation and performance leadership.
• Demonstrable success in translating strategy into delivery by setting priorities, aligning resources, managing risk, tracking progress and adapting plans through evidence and learning.
• Experience of leading multidisciplinary and dispersed teams through change, creating an inclusive, collaborative and high-performance culture.
• A strong track record of developing relationships with senior stakeholders across sectors, representing an organisation externally and building credibility, influence and shared purpose.
• Extensive experience of policy development, positioning and implementation, connecting external insight and community need with organisational priorities, alongside identifying and realising funding and non-funding partnership opportunities.
• Strong analytical, performance-management and improvement skills, using data, management information and learning to support decisions, improve operational effectiveness and evidence measurable impact.
• Outstanding written and verbal communication, including producing clear advice and presentations for senior governance forums and operating effectively in Board or Committee decision-making environments.
• Financial and governance acumen, including costing, financial modelling, budgeting, grant-budget oversight, resource decisions, risk management, accountability and effective stewardship of public funds.

Desirable Criteria:

• Experience of grant-making or working closely with communities, civil society and organisations serving diverse communities.
• Experience of developing innovative funding and non-funding partnerships across the voluntary and community, public and private sectors.
• Experience of bringing together policy, partnerships, planning, performance, insight, improvement or evaluation within a single strategic function.
• A demonstrable commitment to equity, diversity and inclusion and to the Fund’s values and purpose.

Equity, Diversity and Inclusion

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)