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Why This Role Matters
Every day, people in our borough face the reality of homelessness. Every person facing homelessness needs practical support, stability and someone who believes their situation can change.This role is central to making that change happen.
As Operations Manager, you will help ensure that our services run effectively and compassionately, enabling people experiencing homelessness to access the support they need to rebuild their lives. You will manage a small, committed team, strengthen how our services operate, and help shape the way we respond to homelessness locally.
About Us
FCENS is a small and ambitious charity working alongside local partners, volunteers and people with lived experience of homelessness to deliver meaningful change in the community in Waltham Forest.
Our Vision is that no-one needs to be homeless in Waltham Forest and everyone has a place to go. Our Mission is to support single homeless adults in Waltham Forest towards transforming their lives.
The Role
We are seeking an experienced and motivated Operations Manager to oversee the effective day-to-day running of the charity’s services and internal operations.
Reporting to the Director, you will ensure that services are delivered safely, efficiently and to a high standard. You will also play an important role in strengthening operational systems and processes, helping the charity improve and grow its impact.
You will manage a small operational team including caseworkers, lived experience coaches, an administrator and an evening worker, supporting them to deliver high-quality, trauma-informed and person-centred support to people experiencing homelessness. You’ll also use your strategic thinking skills to help improve service provision.
Key Responsibilities
Operational Management
- Oversee the day-to-day delivery of the charity’s services.
- Plan and manage the annual night shelter season and the year-round drop-in centre.
- Maintain oversight of case management, outreach activity and data systems.
- Ensure compliance with safeguarding, health and safety, and organisational policies.
- Oversee administrative and IT systems, including effective use of the case management system.
Service Development
- Review operational systems and processes to identify opportunities for improvement.
- Implement changes that improve efficiency, quality and impact.
- Use data, feedback and lived experience insight to inform service development.
Leadership and Team Management
- Line manage operational staff, providing supervision, guidance and performance management.
- Foster a supportive, inclusive and accountable team culture.
- Support staff wellbeing, training and reflective practice.
- Oversee the recruitment, induction and support of volunteers.
Strategic Contribution
- Work closely with the Charity Director to translate strategic aims into operational plans.
- Contribute to organisational planning, policy development and reporting.
- Provide operational insight and updates to the Charity Director and Trustees.
Partnership Working
- Work collaboratively with other homelessness organisations and local partners.
- Support the development of positive relationships with local authorities, funders and stakeholders.
- Represent the charity in meetings and forums where appropriate.
About You
We are looking for someone with both strong operational experience in the homelessness sector and a commitment to supporting people experiencing homelessness. You will identify with FCENS values, with a strong focus on trauma-informed care and lived experience.
You will bring:
- Significant experience in the homelessness sector or a related field such as housing, rough sleeping, outreach or multiple disadvantage.
- Experience managing services or operations within a small team or organisation.
- Experience line managing staff and supporting frontline practitioners.
- A strong understanding of safeguarding, risk management and good practice in frontline support services.
- Excellent organisational, communication and problem-solving skills.
You will also be:
- Positive, resilient and solutions-focused.
- Calm under pressure and confident making decisions.
- Values-driven and committed to improving outcomes for people experiencing homelessness.
- Comfortable working within the charity’s Christian ethos.
Flexible Working
We support flexible hours where operationally viable. Requests for flexible working arrangements and compressed hours will be considered.
Equality, Diversity and Safer Recruitment. We are committed to creating an inclusive environment and welcome applications from people of all backgrounds.
As part of our commitment to safeguarding the people we support, this role will be subject to safer recruitment procedures, including reference checks and an enhanced DBS check.
Closing date for applications:5pm Monday 13th April 2026.Interviews expected week commencing April 27th 2026.
The client requests no contact from agencies or media sales.
Thank you!
St Martins, the long standing and well respected charity supporting people out of homelessness, is looking to recruit a Chief Executive following the retirement of our current CEO.
As our new Chief Executive, you will collaborate with our dedicated teams and the Board of Trustees to drive forward the vital work of St Martins, focusing on our six key priorities:
· prevent homelessness wherever possible
· deliver effective support
· deliver sustained support
· continue to be an employer of choice
· continue to be well managed and efficient
· communicate clearly
We are looking for :
· A current CEO or Director with experience in one or more of the following fields: social housing, homelessness, social care or related fields
· Proven track record of delivering organisational strategy and managing complex change.
· Proven experience of managing complex budgets exceeding £10 million, to support the long‑term sustainability of a charity during periods of change .
· Proven experience in governance and in building productive, collaborative relationships with a Board of Trustees.
· Evidence of successful income generation through fundraising, grants, and partnerships.
· Experience of media relations (including TV and radio)
· Experience interpreting complex financial and performance data to support effective evaluation and enable sound strategic decision-making.
· Experience of effective collaborative working with partner organisations and sectors.
Registered Charity
101 - 500
To maximise independent living and prevent homelessness in our community by offering a hand up – housing, support and care – to the most vulnerable.
The client requests no contact from agencies or media sales.
Thank you!
Job Title: Faith and Communities Engagement Officer (Westminster)
Hours: 35 per week (full time)
Location: Home working with regular travel across Westminster to faith and community venues in the borough
Contract: Fixed term (until September 2027)
Salary: £40,535 per annum
About us
Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments.
About you
We are looking for someone with a depth of knowledge and experience of the faith and community homelessness sector (existing connections within Westminster would be a benefit). The successful applicant will feel confident to speak to anyone and will proactively seek out opportunities to build partnerships and promote and develop the existing work of the homelessness sector in Westminster.
About the role
The Faith and Communities Engagement Officer role is designed to enhance and strengthen the infrastructure of homelessness services across Westminster by mobilising and supporting faith and community-based initiatives and groups. The intention is to facilitate effective partnerships with statutory and voluntary sector services and promote sustainable, community-led responses to homelessness and rough sleeping.
Key responsibilities will include engagement and partnership development, capacity building and support, infrastructure and sustainability and advocacy. The role will play a vital part in bridging gaps between grassroots faith and community initiatives and formal homelessness systems, ensuring coordinated and compassionate support for those experiencing homelessness and rough sleeping.
Benefits
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29 days annual leave, 3 of which are fixed between Christmas and New Year. This is in addition to bank holidays and pro-rata if part time.
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After 3 years of service you are entitled to one additional day of holiday for each additional year of service, up to a maximum of 5 additional days, pro-rata if part time.
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We offer flexible working. Not all posts can be made flexible, but where possible we operate core hours of 10 – 3pm, with employees able to flex their working day around these. Any flexibility is at the discretion of the line manager and relevant senior manager.
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As this role is offered as Home Working, we will provide some financial support to get you set up with appropriate equipment.
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We offer an employee assistance programme through Spectrum Life, which can be used by you and your family for a range of advice and support.
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We offer a cycle-to-work scheme.
The client requests no contact from agencies or media sales.
Thank you!
This is a new post that responds to a clear and pressing need. Over many years of working alongside people recently granted refugee status, we have seen how the moment of transition, when someone leaves asylum accommodation and tries to find a home of their own, can significantly impact the opportunity to build a stable life. Too often, people face this period with little support, or relying on friends, volunteers and organisations who want to help but aren't always sure how, especially in such a rapidly changing environment. This role exists to change that.
Through our Refugee Homelessness Prevention Project we want to build on the learning and experience we’ve gained over the last 20 years and increase our impact in local communities across Greater Manchester. We are therefore looking for an experienced trainer who is proactive, well‑organised and able to build strong relationships in local communities.
This is a varied and community‑focused role, suitable for someone who is comfortable facilitating training, enjoys meeting people in a range of settings and is keen to help others feel confident in offering housing‑related guidance.
In accordance with the Christian ethos and values of Boaz Trust, the Housing Access Training and Development Officer is responsible for developing and delivering a training and resources programme that builds the capacity of organisations and communities across Greater Manchester to support people recently granted refugee status in accessing private rented accommodation.
The post holder will:
- develop and deliver practical, accessible training for a range of audiences which could include faith communities, VCSE organisations and mainstream homelessness services
- develop and maintain our suite of housing resources and tools that equip non-specialist supporters to help refugees navigate the private rented sector with knowledge and confidence
- build positive and productive relationships with organisations, networks and partners across al ten Greater Manchester boroughs as a representative of Boaz Trust.
For a full Job Description and Person Specification as well as more details about the role and the organisation download our 'recruitment pack'. The deadline for applications is 9am on Thursday 2nd April 2026. We look forward to hearing from you!
Registered Charity
11 - 20
Our vision is that people who seek safety in the UK are welcomed here and are free to live life in all its fullness.
The client requests no contact from agencies or media sales.
Thank you!
The Salvation Army – Assistant Head of Legacy and In Memory Fundraising
Location: Hybrid working, 2 days in office, London SE5.
Salary: £53.952 – £57,055 per annum.
Contract: Permanent, full-time hours.
The Salvation Army, the UK’s leading social welfare charity, is seeking an Assistant Head of Legacy and in Memory Fundraising to increase the number of In Memory donors and legacy supporters who will leave a future gift to the charity in their Wills.
The Salvation Army is one of the largest, most diverse providers of social and community services after the Government. With more than 600 local centres, they make a powerful difference to people across the UK who might otherwise be excluded.
The Assistant Head of Legacy and In Memory Fundraising is a senior role in the Legacy and In Memory Fundraising team, working alongside the Head of Legacy and In Memory Fundraising to drive activities after a significant and sustained investment in this area by the organisation.
The role will lead on the delivery of a multi-channel legacy marketing programme and championing legacy giving across the organisation. The post-holder will be responsible for establishing a year on year 10% increase in the number of legacy enquirers, considerers, intenders and pledgers to the charity, as well as establishing a new in memory fundraising programme that will increase annual income.
The successful candidate will have extensive expertise in all aspects of legacy and in memory fundraising and of project managing multiple campaigns across a range of channels, achieving and improving target revenues. You will have a track record in successful strategic planning, management and implementation of strategy and be a highly organised project manager able to work across simultaneous complex projects.
Your excellent leadership and people manager skills working and building high performing teams will be combined with strong financial management and analytical abilities. You will also be skilled in creative development and be an excellent communicator, able to influence at a senior level and to develop strong, successful, collaborative and influential working relationships. Finally, you must be able to work within, and be empathic with, the Christian ethos and values of The Salvation Army Mission.
Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Monday 30th March, 9am
Registered Charity
More than 1000
Our mission is based on our faith in Jesus Christ who wants everyone to experience life in all its fullness.
