Office support jobs

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Medway Recovery House in Kent.

Sounds great, what will I be doing?

The role involves supporting service users from referral through admission, ensuring their physical and emotional needs are met while collaborating with clinical teams for smooth transitions. Staff provide activities and interventions to help reduce crises, identify triggers, and create safety plans that promote mental health and prevent hospital admissions. One-on-one sessions are conducted to develop wellness recovery action plans, set SMART goals, and build social networks, alongside practical life skills training such as food preparation. Staff also liaise with statutory and voluntary agencies, deliver post-admission welfare support, and maintain high living standards between admissions, all while engaging in professional development to address challenges like self-harm and substance use.

The position emphasizes teamwork, co-production, and administrative duties. Staff collaborate with Recovery Workers and management to deliver a team-based approach, promote services, and support user engagement in peer-led activities and forums. They are responsible for maintaining accurate service user records, monitoring service upkeep, ensuring health and safety compliance, and working with multi-agency providers under governance protocols. Additionally, they contribute to developing service standards, follow policies and legislation, report maintenance issues, and undertake additional duties as required, always upholding health and safety rules and procedures.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The role requires demonstrable experience supporting people with mental health and complex needs, along with a strong understanding of recovery approaches and co-production. Staff should be able to design and deliver activities that reduce anxiety, build confidence, and support individuals in creating their own recovery journeys. This includes engaging service users in assessments, co-producing and reviewing support and safety plans, and maintaining accurate monitoring records for internal use and external reporting. A good knowledge of legislation, including welfare reform, the Care Act, and housing pathways, is essential, as well as the ability to handle financial transactions accurately and use IT systems, including MS Office and case management tools.

Flexibility and resilience are also key, with the need to work evenings, weekends, and bank holidays, while maintaining high service standards in unpredictable or challenging situations. The role requires excellent stakeholder relationship skills and the motivation to deliver consistent, high-quality support. An understanding of basic building safety issues and the ability to identify repairs is desirable. Overall, the position combines strong technical knowledge, administrative accuracy, and interpersonal skills to ensure effective support and recovery-focused care for service users.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

About Us

The Royal Parks (TRP) is a charity established in 2017, managing over 5,000 acres of diverse parkland, rare habitats, historic buildings, and monuments in eight Royal Parks across London. These include Hyde Park, Kensington Gardens, The Green Park, St James’s Park, and more.

We also manage other important public spaces such as Brompton Cemetery and Victoria Tower Gardens, making these iconic green spaces some of the most visited attractions in the UK, with tens of millions of visits annually.

We are now looking for a Duty Officer to join us on a fee-paid casual contract, working on an ad-hoc basis for approximately 8–15 hours per week. The shifts will be weekends in winter (September – March) and weekends and evenings in summer (April – August).

The Benefits

• Salary of £14.88 per hour
• Offices in a beautiful location

This is a rewarding opportunity for a motivated and customer-focused individual to join our team in The Regent’s Park Hub, London’s premier outdoor sports facility.

You will have the chance to working in one of London’s most iconic and picturesque parks, surrounded by stunning green spaces and historic landmarks, providing a truly unique and inspiring working environment.

What's more, you will discover the flexibility of a part-time schedule, allowing you to balance your personal commitments and professional aspirations seamlessly.

So, if you want to join a world-renowned organisation and contribute to one of the UK’s most loved public spaces, read on and apply today!

The Role

As a Duty Officer, you will assist with the day-to-day operations of The Hub in Regent’s Park, delivering excellent customer service and supporting facility bookings.

Specifically, you will help generate income through sports bookings and events in Regent’s Park and Primrose Hill, ensuring the efficient management of the facilities.

Additionally, you will:

• Manage bookings for facilities and events, ensuring smooth operations
• Open and close The Hub, ensuring security and safety checks are completed
• Oversee pitch and facility use, promoting safety and good behaviour
• Inspect pitches to confirm safe playing conditions
• Support high standards for facilities and equipment in line with Royal Parks policies

About You

To be considered as a Duty Officer, you will need:

• IT literacy, basic numeracy, and the aptitude to use a computer-based booking system and information management systems
• The ability to work unsupervised and achieve goals
• Excellent written and verbal communication skills to engage effectively with people of all ages and abilities
• Strong interpersonal skills, with a commitment to delivering exceptional customer service

Other organisations may call this role Hub Officer, Facility Officer, Facility Operations Officer, Facility and Event Duty Manager, Events and Facilities Supervisor, Sports Facility Assistant, or Customer Service Officer.

We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be.

So, if you are interested in this unique opportunity as a Duty Officer, please apply via the button shown. Successful candidates will be appointed on merit.

Rewilding Officer (Isle of Wight)

Little Duxmore Farm, Rowlands Lane, Havenstreet, Ryde

£29,190 gross per annum

Permanent, Full Time (35 Hours per Week)

We are shaping a wilder future for our counties – protecting special places, restoring habitats and inspiring people to act for nature. As part of the UK’s fastest-growing movement for nature’s recovery, we lead with passion, integrity and bold thinking. Join a team where your work has purpose, your ideas matter, and you can help create lasting change for wildlife and people. 

We are seeking an Isle of Wight Rewilding Officer to join our cause.

The Isle of Wight is an amazing place to live and work, and you will be part of a friendly team working from our new office based on our rewilding site, Wilder Little Duxmore. This post offers a great opportunity to support in managing our two rewilding sites here on the Isle of Wight as well as our chalk downland nature reserves and a small number of sanctuary reserves which will also form part of this roles remit.

What you’ll be doing

You will be working to ensure these reserves are managed to the highest environmental and ecological standards and adapting to emerging challenges, such as climate changes. These form part of our ambition to create a connected corridor of wild places for local wildlife including adonis blue butterflies, yellowhammers and hazel dormice. The variety of work will involve managing scrub and tree management with a range of tools and machinery, building and maintaining fences to ensure they are stock proof, manging livestock and working with our local dedicated volunteer teams.

About you

You will enjoy working hands on, as part of a team and be confident using machinery, with a genuine passion for protecting and restoring nature at scale. You will bring energy, commitment, and a solid, time earnt understanding of practical conservation management. You will be keen to play a vital part in the team helping us to achieve a busy and varied work programme, keeping our reserves as special places for wildlife and people.

Wild About Inclusion!

As an inclusive employer we recognise that our workforce needs to better reflect the communities in which we live and work.  We encourage applications from all sections of the community, particularly those underrepresented within our sector, including people from black, Asian, minority Ethnic backgrounds and people with disabilities. We are committed to creating a Movement that recognises and truly values individual differences and identities.

Disability Confident. We are proudly a Disability Confident Committed employer. The scheme is helping us recruit and retain great people to meet our workforce needs. As a member of the scheme, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview.

To be considered for an interview under the Disability Confident Scheme you must:

• Identify as being disabled which under the Equality Act 2010 means a physical or mental impairment which has a substantial*, long term** adverse effect on your ability to carry out normal day to day activities; or a long-term health condition; and;

 (*Substantial is more than minor or trivial **Long-term means 12 months or more)

• Set out how you meet all the minimum qualifying criteria set out in the person specification for the post at the application and testing stages. This is a requirement for all candidates, not just those applying under the scheme.

We offer a wide range of benefits including a competitive salary, generous annual leave allowance, a contributory pension scheme, life assurance, learning and development support, 24-hour access to our employee assistance programme, discounted staff travel with our corporate partners Wightlink (subject to T&Cs), free parking at our sites and more.

Closing date:  06 April 2026

Interviews:  To be confirmed

To apply for the role, please click on the 'Apply Now' button at the top of the page. In the ‘supporting information’ section, you’ll need to demonstrate, with detailed examples, how you meet the job requirements using the Job Description and Person Specification below. Please note that we may occasionally close vacancies early when we have received enough applications that meet the required criteria.

About Us

Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing.

The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.

GMBOP is a subsidiary of Bridges Outcomes Partnerships, a not-for-profit social enterprise established to develop and deliver outcomes-based contracts in partnership with public sector commissioners and impact-driven delivery organisations.

About GMBOP

Greater Manchester Better Outcomes Partnership (GMBOP) is a place-based partnership supporting people across Greater Manchester who are experiencing, or at risk of, housing insecurity and homelessness.

We bring together voluntary, community and public sector organisations to deliver joined-up, holistic and preventative support. Through our central hub and delivery partners, we ensure people can access the right support at the right time, without having to repeat their story.

Our work is grounded in a strengths-based and trauma-informed approach. We focus on people’s assets, aspirations and choices — not just the challenges they face. We are committed to working collaboratively, promoting dignity, and improving long-term outcomes for individuals and communities.

We believe that people with lived experience and people who reflect the communities we serve bring essential insight, skills and leadership. We actively welcome applications from individuals with these experiences and from groups currently under-represented in the housing and homelessness workforce.

Role Outline

The role will work on the Pathfinder project which works across Greater Manchester to prevent young people from becoming homeless. The purpose of this role is to increase access to high-quality private rented sector accommodation in order to improve opportunities for participants to secure suitable and sustainable housing.

You will work across Greater Manchester to build and maintain strong relationships with private landlords, improving access to accommodation for frontline delivery teams and the young people they work alongside. You will also work collaboratively with colleagues across GMBOP and related programmes, such as Kirklees Better Outcomes Partnership (KBOP), to share expertise, learning and best practice, helping to strengthen housing pathways and maximise impact across the wider partnership.

This role plays an important part in ensuring housing pathways are aligned with our strengths-based approach — supporting young people to move into accommodation that reflects their aspirations, promotes independence, and contributes to long-term stability.

What Will You Be Accountable For?

• Increasing the number and diversity of landlords engaged and wanting to work with the project

• Building positive, collaborative relationships with landlords to create seamless housing and support pathways

• Ensuring accommodation secured through the project meets appropriate housing standards

• Working in partnership with delivery teams so housing options reflect participants’ strengths, needs and goals

• Supporting delivery partners to understand private rented sector options available to participants

• Liaising with local authority private sector housing teams to strengthen partnership working

• Acting as a point of contact for staff accessing the GMBOP deposit or guarantor scheme

• Attending landlord networking events to promote the project and explain available incentives

• Maintaining ongoing, constructive communication with landlords during tenancies to support positive outcomes for both landlords and participants

• Contributing to marketing and promotional activity to widen the programme’s reach and impact

What Are We Looking For?

We are particularly interested in people who:

• Share our commitment to strengths-based, trauma-informed and person-centred ways of working

• Are motivated by preventing youth homelessness and improving long-term outcomes

• Build relationships based on trust, respect and collaboration

• Bring curiosity, creativity and a solution-focused mindset

We recognise that relevant experience can come from many different settings, including work, volunteering, community activity and lived experience.

Essential

• Commitment to strengths-based and trauma-informed practice

• Desire to contribute to an innovative, impact-led project

• Strong interpersonal skills and ability to build rapport with a wide range of stakeholders

• Ability to work independently and manage competing priorities

• Problem-solving and analytical thinking

• Ability to plan and organise your work effectively

• Accuracy and attention to detail

• Strong written and verbal communication skills

• Ability to work collaboratively within a partnership environment

• Adaptability and comfort working in a fast-paced setting

Desirable

• Experience of building and maintaining relationships with landlords and lettings agents in the private rented sector

• Understanding of homelessness prevention, youth services, housing insecurity or related systems

• Ability to travel across Greater Manchester to meet the requirements of the role

(We are open to discussing how travel requirements can be met.)

Safeguarding Commitment: As part of Bridges, you will help create a safe, supportive, and empowering environment for everyone we interact with. We believe safeguarding is a shared responsibility, where all colleagues play an active role in promoting wellbeing, identifying safeguarding concerns, and working together to ensure these are addressed promptly and respectfully. This includes maintaining professional boundaries, reporting concerns promptly in line with organisational policies, and completing all required safeguarding training.  All colleagues must remain vigilant, model safe practices, and contribute to a culture where people are valued, listened to and where safety, dignity, and wellbeing are prioritised at all times.

Data Protection Commitment

As part of Bridges, you will play an important role in protecting the privacy, rights, and personal information of the people we support, our colleagues, and our partners. We expect all team members to handle data with care, respect, and confidentiality, following our organisational policies and the requirements of data protection legislation. This includes using information appropriately, storing and sharing it securely, and reporting any concerns or breaches promptly. You will be supported with training and guidance to help you contribute to a culture where trust, transparency, and responsible data practices are embedded in our services and decision making.

What we will offer you

• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.

• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.

• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year

• We offer a Salary Sacrifice Pension Scheme

• We offer 4 x Life Insurance, Income Protection Insurance and wellbeing benefits & resources

• We also offer Private Medical Insurance on successful completion of your probation period

• You will be able to access Learning and development opportunities

Application process/next steps

When you click on the link to apply you will be directed to Applied, the platform that manages all our applications. You’ll answer some questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers.

NB We value authenticity are looking for applications that genuinely reflect your own experience, skills, and motivation for the role. While we recognise that some candidates may use AI tools for light support (for example, to check grammar or structure), we ask that all answers and application content are predominantly your own work. This helps ensure a fair and meaningful assessment of every application.

If you are shortlisted, we’ll invite you to the next step, which will be first and second round interviews with the hiring team. First round interviews are anticipated to take place w/c 20th April.

Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We welcome applications from candidates of all backgrounds and will make reasonable adjustments for any part of the recruitment process for candidates who meet the minimum criteria for the role. Please note, for this particular role candidates will require Right to Work in the UK.

Responsible To:  Conservation Manager Wales
Location:  Home based, with frequent travel around the project site in the Alun Valley, Vale of Glamorgan, S Wales.
Salary:  £28,148 - £32,519 plus 8% employer pension contribution
Hours: Full time, 37 Hours Per Week (1 FTE)
Contract:  Fixed term contract ending 31st August 2027
 
Natur am Byth! is Wales' flagship species recovery programme. Funded by the National Lottery Heritage Fund (NLHF), Natural Resources Wales, Welsh Government, Welsh Government’s Landfill Disposals Tax Communities Scheme, Arts Council Wales and Esmee Fairbairn, Natur am Byth unites nine environmental charities to deliver the country’s largest natural heritage and outreach programme to save species from extinction and reconnect people to nature.

The High Brown Fritillary is the UK’s most threatened butterfly species, with a single colony remaining in Wales, where it is restricted to Old Castle Down and Cwm Alun in the Vale of Glamorgan. As such, the species is highly vulnerable to extinction and is a priority for targeted action through Natur am Byth! as one of a small number of single species focal projects. This post focuses on delivering surveys, monitoring and habitat improvements for High Brown Fritillary in the Alun Valley alongside wider species actions contributing to Natur am Byth! in South Wales. 
 
Job Purpose 

•  Deliver agreed conservation outcomes for the High Brown Fritillary single species project within Natur am Byth! in the Vale of Glamorgan. Lead on the delivery of survey and monitoring work, habitat management, volunteer coordination and liaison with graziers, landowners, farmers, partners and contractors to achieve the necessary habitat management outcomes. 
• Work closely alongside the High Brown Fritillary Project Officer focused on the community engagement outcomes of Natur am Byth!, which complement the conservation outcomes. With volunteering and community engagement a critical part of delivering species recovery and ensuring its legacy, close communication and collaboration is essential to deliver this role effectively. 
•  Deliver targeted habitat management activities and conservation advice, survey and monitoring for wider species outcomes within South Wales. 

 
Main Responsibilities

• Lead conservation action targeting High Brown Fritillary within the Alun Valley through liaison with internal and external partners and stakeholders (including private landowners, commoners, land managers, and NRW). 
• Coordinate and manage site-wide habitat monitoring and assessment for High Brown Fritillary to ensure management activities are delivering successfully. 
• Deliver site advisory visits providing specific ecological advice on habitat management for butterflies and moths to benefit threatened species as part of wider site management objectives.
• Manage targeted habitat improvements for High Brown Fritillary and Adder in the Alun Valley through supervision of habitat management contracts and coordination and delivery of volunteer work parties. 
• Organise and deliver a series of conservation workshops to share and promote good practice in grazing and habitat management techniques for threatened species. 
• Lead and collate GIS mapping of species, habitat and project activities to support project reporting, activity planning and ongoing monitoring. 
• Maintain good working relationships with key landowners & commoners,  securing all relevant permissions to undertake appropriate land management where required and engage them in Natur am Byth! events and outcomes.
• Review Natur am Byth! project objectives and schedule and revise actions to maximise impact for species and key stakeholders for an effective project legacy. 
• Manage the conservation elements of the project budget alongside your line manager, and maintain administrative systems to ensure effective delivery and evaluation of the project.
• Ensure effective health and safety procedures are in place for all participants, including staff, public, volunteers, project partners and other BC staff. 
• Promote and publicise the work of the project through events, presentations, print and social media. 
• Contribute to conservation delivery for species within Natur am Byth! and Butterfly Conservation’s wider work within South Wales in agreement with your line manager.

 
General

• Promote BC’s values (Excellence, Passionate, Inspiring, Collaborative) ensuring they are adopted in all aspects of the role.
• Undertake any other reasonable duties as required and commensurate with the grade of post.
• Undertake all duties and responsibilities in compliance with the rules and regulations encompassing equal opportunities to help foster a diverse workforce.
• Work in accordance with BC’s policies, procedures, and codes of conduct
• Actively participate in on-going professional development activities.

 
Candidates must have the right to work and be resident in the UK.

We reserve the right to close the vacancy early before the advertised closing date and time.

Closing date: 7 April 2026, 9am
Interviews will be held on 16 April 2026
 
Teitl Swydd:  Swyddog Cadwraeth Natur am Byth! 
Yn atebol i:  Rheolwr Cadwraeth Cymru
Lleoliad:  Gartref, gan deithio'n aml o amgylch safle'r prosiect yn Nyffryn Alun, Bro Morgannwg, De Cymru.
Cyflog:  £28,148 - £32,519 ynghyd â chyfraniad pensiwn cyflogwr o 8%
Oriau: Llawn amser, 37 awr yr wythnos (1 FTE)
Contract:  Contract tymor penodol yn dod i ben ar 31 Awst 2027
 
Natur am Byth! yw rhaglen flaenllaw Cymru ar gyfer adfer rhywogaethau. Caiff Natur am Byth ei ariannu gan Gronfa Dreftadaeth y Loteri Genedlaethol, Cyfoeth Naturiol Cymru, Llywodraeth Cymru, Cynllun Cymunedau Treth Gwarediadau Tirlenwi Llywodraeth Cymru, Cyngor Celfyddydau Cymru ac Esmee Fairbairn, ac mae’n dod â naw elusen amgylcheddol ynghyd i gyflawni rhaglen treftadaeth naturiol ac allgymorth fwyaf y wlad i achub rhywogaethau rhag difodiant ac ailgysylltu pobl â natur.
 
Y Fritheg Frown yw'r glöyn byw sy’n wynebu’r bygythiad mwyaf yn y DU, gydag un gytref ar ôl yng Nghymru, lle mae wedi'i gyfyngu i Old Castle Down a Chwm Alun ym Mro Morgannwg. O'r herwydd, mae'r rhywogaeth yn agored iawn i ddifodiant ac mae'n flaenoriaeth ar gyfer camau gweithredu wedi'u targedu drwy Natur am Byth! fel un o nifer fach o brosiectau sy'n canolbwyntio ar un rhywogaeth. Mae'r swydd hon yn canolbwyntio ar gyflawni arolygon, monitro a gwella cynefinoedd ar gyfer y Fritheg Frown yn Nyffryn Alun ochr yn ochr â chamau gweithredu ehangach ar gyfer rhywogaethau er mwyn cyfrannu at Natur am Byth! yn Ne Cymru. 
 
Pwrpas y Swydd 

•  Cyflawni canlyniadau cadwraeth y cytunwyd arnynt ar gyfer prosiect rhywogaeth sengl y Fritheg Frown o fewn Natur am Byth! ym Mro Morganwg. Arwain ar gyflawni gwaith arolygu a monitro, rheoli cynefinoedd, cydlynu gwirfoddolwyr a chysylltu â phorwyr, tirfeddianwyr, ffermwyr, partneriaid a chontractwyr i gyflawni'r canlyniadau rheoli cynefinoedd angenrheidiol. 
• Gweithio'n agos ochr yn ochr â Swyddog Prosiect y Fritheg Frown gan ganolbwyntio ar ganlyniadau ymgysylltu cymunedol Natur am Byth!, sy'n ategu'r canlyniadau cadwraeth. Gyda gwirfoddoli ac ymgysylltu cymunedol yn rhan hanfodol o gyflawni adferiad y rhywogaeth a sicrhau gwaddol, mae cyfathrebu a chydweithio agos yn hanfodol i gyflawni'r rôl hon yn effeithiol. 
•  Cyflwyno gweithgareddau rheoli cynefinoedd a chyngor cadwraeth wedi'u targedu, arolygu a monitro ar gyfer canlyniadau rhywogaethau ehangach yn Ne Cymru. 

 
Prif Gyfrifoldebau

• Arwain camau cadwraeth sy'n targedu'r Fritheg Frown yn Nyffryn Alun trwy gysylltu â phartneriaid a rhanddeiliaid mewnol ac allanol (gan gynnwys tirfeddianwyr preifat, cominwyr, rheolwyr tir, a CNC). 
• Cydlynu a rheoli gwaith monitro ac asesu cynefinoedd ar draws safleoedd cyfan ar gyfer y Fritheg Frown i sicrhau bod gweithgareddau rheoli yn cyflawni'n llwyddiannus. 
• Cynnal ymweliadau cynghori ar safleoedd gan roi cyngor ecolegol penodol ar reoli cynefinoedd ar gyfer gloÿnnod byw a gwyfynod er budd rhywogaethau sydd dan fygythiad fel rhan o amcanion rheoli safleoedd ehangach.
• Rheoli gwelliannau wedi'u targedu i gynefin y Fritheg Frown a'r Wiber yn Nyffryn Alun trwy oruchwylio contractau rheoli cynefinoedd a chydlynu a darparu partïon gwaith gwirfoddol. 
• Trefnu a chyflwyno cyfres o weithdai cadwraeth i rannu a hyrwyddo arfer da mewn technegau pori a rheoli cynefinoedd ar gyfer rhywogaethau dan fygythiad. 
• Arwain a choladu gwaith mapio GIS ar gyfer rhywogaethau, cynefinoedd a gweithgareddau’r prosiect i gefnogi gwaith adrodd, cynllunio gweithgareddau a monitro parhaus y prosiect. 
• Cynnal perthnasoedd gwaith da gyda thirfeddianwyr a chominwyr allweddol, gan sicrhau'r caniatâd perthnasol i ymgymryd â gwaith rheoli tir priodol lle bo angen a'u cynnwys yn nigwyddiadau a chanlyniadau Natur am Byth!.
• Adolygu amcanion prosiect Natur am Byth! a threfnu a diwygio camau gweithredu i gael yr effaith orau posibl ar rywogaethau a rhanddeiliaid allweddol er mwyn sicrhau gwaddol effeithiol i'r prosiect. 
• Rheoli’r elfennau cadwraeth sy’n gysylltiedig â chyllideb y prosiect ochr yn ochr â'ch rheolwr llinell, a chynnal systemau gweinyddol i sicrhau bod y prosiect yn cael ei gyflawni a'i werthuso'n effeithiol.
• Sicrhau bod gweithdrefnau iechyd a diogelwch effeithiol ar waith i bob cyfranogwr, gan gynnwys staff, y cyhoedd, gwirfoddolwyr, partneriaid y prosiect ac aelodau staff eraill Gwarchod Gloÿnnod Byw. 
• Hyrwyddo a rhoi cyhoeddusrwydd i waith y prosiect drwy ddigwyddiadau, cyflwyniadau, cyfryngau print a chyfryngau cymdeithasol. 
• Cyfrannu at gyflawni cadwraeth ar gyfer rhywogaethau o fewn gwaith ehangach Natur am Byth! a Gwarchod Gloÿnnod Byw yn Ne Cymru mewn cytundeb â'ch rheolwr llinell.

 
Cyffredinol

• Hyrwyddo gwerthoedd Gwarchod Gloÿnnod Byw (Rhagoriaeth, Angerddol, Ysbrydoledig, Cydweithredol) gan sicrhau eu bod yn cael eu mabwysiadu ym mhob agwedd ar y rôl.
• Ymgymryd ag unrhyw ddyletswyddau rhesymol eraill yn ôl yr angen ac sy’n gymesur â gradd y swydd.
• Ymgymryd â'r holl ddyletswyddau a chyfrifoldebau yn unol â'r rheolau a'r rheoliadau sy'n cwmpasu cyfleoedd cyfartal er mwyn helpu i feithrin gweithlu amrywiol.
• Gweithio yn unol â pholisïau, gweithdrefnau a chodau ymddygiad Gwarchod Gloÿnnod Byw
• Cymryd rhan weithredol mewn gweithgareddau datblygiad proffesiynol parhaus.

 
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Senior Direct Marketing OfficerPermanent 35 hours per week £35, 100 per annum Home based (with regular team days at our office in London, approximately once per month) Benefits include but not limited to:

-Flexible working hours: 8-4, 9-5, 10-6 or in between (to be agreed with your manager)

-28 days holiday, excluding bank holidays and going up with length of service

-Enhanced maternity/paternity leave

-Employee pension - stakeholder pension scheme with company-matched employee contributions of up to 8%

-Free counselling service

-Opportunities to develop and widen your skills

-2 days of paid volunteering time per annum to support another part of the organisation

About us:

The Children's Society has been helping children and young people in this country for over 140 years. We deliver essential local services that provide safe, trusted support to children and young people during times of significant need. Young people in the UK are experiencing the most significant decline in well-being in over a generation. But we don't believe it's inevitable that children's lives are getting harder every year and have a plan to turn this around. Our Major Appeal is the most ambitious investment in early help and mental health support we've ever made. This role is your chance to help lead that change. Our Social Impact domain is built on shared values, diverse perspectives, and a flexible, people-first approach. We work as one team, building strong relationships across the organisation to drive meaningful change for children and young people. With trust, wellbeing, and collaboration at the heart of how we work, you'll join a culture that supports you to make a real and lasting difference, helping us move closer to our mission of improving the lives of children and young people. About the role: This role sits within our Social Impact Domain, and you'll be a key member of our National Mobilisation (Individual Giving) Team, as we head towards the public launch of our Major Appeal. You'll lead the development of communications across a range of channels, both online and offline, to help audiences better understand the challenges young people face. You'll take ownership of projects from start to finish and commission insight work that supports the creation of compelling, youth-centred campaigns. Through your efforts, you'll inspire people to contribute their time, money, and voice to fund more impact for children and young people. Key Skills and Competencies

The required skills and competencies for this role are:

-Direct response marketing - experience delivering campaigns designed to drive measurable action.

-Multi-channel communication - able to create and deliver content across digital and offline channels.

-Project management - confidently leads campaigns from planning through to delivery.

-Written & digital communication - produces clear, engaging copy and audience focused messaging.

-Collaboration & people skills - works effectively with colleagues and builds positive relationships.

-Data & digital marketing literacy - uses insight and digital tools to guide decisions and improve performance.

It would also be an advantage if you have any of the following skills and competencies:

-External stakeholder management - able to coordinate and maintain productive agency or partner relationships.

-Supporter journey / campaign experience - familiarity with engagement campaigns such as mid value, doordrop or legacy.

Closing date: Midnight on Monday 30th March

Interviews: Week commencing 6th April and will be taking place via Teams. The Children's Society is committed to safeguarding and protection of the children and young people we work with. As such, our safer recruitment process includes a Basic or Enhanced DBS check, 2 years of references, and additional vetting checks relevant to the role. We have a comprehensive range of policies and procedures in place to promote safeguarding and safer working practices across all areas of our organisation. In support of our commitment to diversity and inclusion, shortlisting is carried out on an anonymised basis. Personal details are hidden from the shortlisting panel, and candidates are referenced by a candidate number only. As part of this process, we ask that your CV is anonymised before submission - this means removing personal information such as your name, contact details, age, and any other identifying details. AI tools can support your application but only when used appropriately. You're welcome to use them to improve clarity, structure, and research. However, overuse or misuse (e.g. inventing experience or using AI during assessments) may lead to rejection at any stage. We want to hear the real you - authenticity matters.

You will be part of the Financial Accounting and Control team within the Finance department and will act as the dedicated Financial Accountant, preparing statutory financial reporting and managing the year-end process, for your 'lead clients'. Whilst you will have autonomy and be expected to be able to work independently, you will also work collaboratively with the rest of the Financial Accounting and Control team to develop a high-quality finance service to the NCIs, including best practice external reporting and a robust financial control environment.

You will act as a mentor to more junior members of the team, using your skills and experience to support the Financial Accounting Officers to develop core accounting skills to manage effective balance sheet control and period-end processes and to prepare and submit compliance reporting using accurate and appropriate financial information.
An effective communicator, you will be able to explain financial issues to non-finance staff and to help people to use financial information well. You will deliver relevant training and support across departments to help improve financial literacy and ensure compliance with relevant financial control procedures.

You will be someone who is always looking to improve processes and worker smarter, collaborating with your finance colleagues to drive best practice in everything we do. You will be a confident Excel user, able to use Excel to design and build financial statements and reports which can be quickly and easily produced.

This role is a 12-month fixed-term contract

RESPONSIBILITIES

Financial Accounting

Responsible for preparing the group and subsidiary financial, including:

• Setting, agreeing and managing the year end timetable and communication with internal and external stakeholders
• Updating the accounts template annually, including review accounting policies and ensuring compliance with relevant reporting legislation, regulatory requirements and best practice within the charity sector (including but not limited to UK GAAP and Charity SORP)
• Reviewing the year-end trial balance and analysing key variances with previous years to identify potential omissions or misstatements
• Managing the external audit process, including being the primary point of contact with the auditors in planning and delivering the audit, liaising with other members of staff in Finance and other departments to deliver the auditors' requirements, preparing schedules to support each note to the financial statements and providing explanations when requested
• Preparing the Board and Committee reporting to support the presentation of the Accounts and presenting draft accounts for review and sign-off on behalf of the trustees as necessary
• Working with Communication Department and design company to prepare financial statements in format to be signed and published
• Ensuring accounts are signed off and submitted to Companies House or Charity Commission on time

Internal controls and compliance

Responsible for ensuring all income and expenditure (including capital expenditure) is correctly accounted for within a robust control environment, including:

• Managing the delivery of a smooth, well-controlled and timely month-end and year-end close, supporting with the Financial Accounting Officers to develop and improve this in line with best-practice
• Working with the Financial Accounting Officers and Financial Processing team to maintain a strong financial control environment ensuring that monthly reconciliations, checks and reviews are done and compliance with the journals policy

• Managing the Chart of Accounts structure to ensure consistency of approach across the NCIs, ensuring any changes are appropriate before actioning them
• Working with the Finance team to improve processes and systems and promote efficient working practices with an appropriate control framework
• Supporting the Financial Accounting Officers to prepare and submit compliance reporting using accurate and appropriate financial information (e.g. Office of National Statistics returns, Charity Commission Annual Returns).

Technical advice and support

Responsible for providing support and guidance on financial accounting practices, issues and problems, including:

• Working with the Finance Business Partnering team to advise departments on appropriate accounting treatments for new and continuing activities
• Ensuring legacies are accurately recorded and recognised, including overseeing the liaison with executors as necessary
• Keeping up to date with best practice and developments in financial reporting and the charity sector and proactively managing personal and continuing professional development
• Providing financial training and support to non-finance colleagues as required, promoting financial literacy across the NCIs

Cashflow forecasting

Ensuring effective cash management for the NCIs, including the development of regular cash flow reporting as required by each entity, including:

• Overseeing the production of daily, weekly, monthly and annual cashflow forecasting and monitoring spreadsheets and active management of cash balances to maintain the liquidity of all the NCIs while optimising the funds available for investment
• Managing short-term investments and cash deposits, including identifying opportunities, producing relevant analysis and reporting, and ensuring compliance with treasury policies
• Arranging Pensions Board funding drawdowns from the Revolving Credit Facility, monitoring borrowing levels and managing requirements for the CHARM bonds

Other

• Acting as a mentor to the Financial Accounting Officers, helping them to identify opportunities to grow their skills, and supporting them through advice and training
• Collaborating with other members of the Financial Accounting and Control team to ensure the delivery of all statutory reporting and year end processes across the NCIs, providing support for other areas as necessary
• Providing support for projects within the Finance team (which could include for example, process improvement projects, system projects, implementation of new processes and solutions etc.)
• Developing excellent working relationships and clear communication with the Finance Business Partners, to ensure a consistent understanding of activities across the NCIs, and that this is reflected accurately in both statutory and management reporting
• Undertaking other ad hoc tasks as required to ensure the Finance team delivers to its customers

PERSON SPECIFICATION

Essential

Education:

• CCAB or equivalent professional accounting body qualification

Knowledge/Experience:

• Good technical financial accounting skills and thorough understanding of relevant accounting standards, including FRS 102 and Charities SORP
• Experience gained from working as a financial accountant or external auditor covering all aspects of statutory reporting for a large organisation

Skills & Abilities:

• Excellent IT skills, including advanced Excel and strong finance system skills, with a good understanding of data structures and chart of accounts optimisation
• Ability to manipulate data, analyse information, identify anomalies and extract pertinent information. Excellent attention to detail
• Well organised with an ability to work calmly and effectively under pressure
• Good communication and interpersonal skills both written and oral, able to communicate effectively with finance professionals, senior management and trustees, and non-accountants to achieve cooperation and results
• Proactive, self-motivated and enthusiastic

Circumstances:

• Willingness to work in excess of contracted hours to ensure completion of deadlines

Desirable

• SAP experience
• Experience of working for a charity

Closing date for Applications is 31 March at 11:55 pm

Head of IT & AI

Part time - 3 days per week

Based: Hybrid working,1 day per week at our office at Dowgate Hill House, 14-16 Dowgate Hill, London, EC4R 2SU.

Business Disability Forum is the leading business membership organisation in disability inclusion.

We are trusted partners, working with business, Government and disabled people to improve the life experiences of disabled employees and consumers, by removing barriers to inclusion.

• We work with over 600 Members and Partners employing over 5 million people in the UK, and a further 16 million people worldwide.
• We advise, support and encourage businesses (many of them global) to become more disability-smart.
• We influence policymakers, informed by the experiences of business and disabled people – as employees and consumers
• We provide evidence-based thought leadership on how business affects the lives of disabled people.
• We help effect changes in business practices, products, services and policies that positively impact the life experiences of disabled people, and also benefit business.

The role

Business Disability Forum is looking for an experienced, strategic Head of IT and AI to review and manage outsourced IT services, work with colleagues to ensure applications are optimised and ensure they comply with best practice data protection. You’ll lead an AI transformation agenda so we can adopt the efficiencies of AI working with colleagues at all levels across the organisation to develop, implement and monitor a plan to embed the benefits of AI while mitigating any risks.

Business Disability Forum outsources IT support to various suppliers covering CRM (Salesforce), Microsoft 365 and Telephony. The Head of IT and AI will review and manage these relationships ensuring users are kept online and active and have the applications best suited to the organisation’s needs with consideration given for compliance with our memberships’ requirements and best practice data protection.

Business Disability Forum needs to adopt the efficiencies of AI, the Head of IT and AI will be responsible for identifying opportunities, developing our use of AI, harnessing the automation and cost savings offered while maintaining security of data and compliance with our memberships’ own compliance needs. The Head of IT and AI will work with members of the leadership team to develop, implement and monitor a plan to embed the benefits of AI throughout the organisation while mitigating the risks.

The requirement

• Experience in managing outsourced IT service desks and multiple suppliers
• Proven experience leading AI transformation initiatives, including implementing organisation-wide‑ technology changes.
• Significant experience in leading the implementation and ongoing development of CRM (preferably Salesforce) in a charity or membership organisation.
• Ability to identify and plan future needs from a digital and technical perspective.

For the full job description and person specification of this role and instructions on how to apply please visit our website below via the button below:

How to apply

Applications should be by CV and a supporting statement, of up to 400 words, detailing why you think you would be suitable for the role sent to jobs @ businessdisabilityforum .org .uk. If you require any adjustments to the application process please contact Barnaby Powell as set out below.

• Closing date for applications: Monday, 6 April 2026.
• First interviews are planned for the 21 & 23 April 2026
• Second interviews are likely to take place in the week commencing 27 April 2026

Business Disability Forum is committed to ensuring that all its information, products and services are as accessible as possible to everyone.

If you wish to discuss anything in regards to accessibility or if you require alternative formats please contact Barnaby Powell by email at humanresouces @ businessdisabilityforum. org .uk or by telephone on 020-7403-3020.

For further information on Business Disability Forum please refer to our website via the link on this page.

The closing date for application is Monday, 6 Apil 2026

Equal opportunities

We are committed to becoming disability-smart and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet all of the criteria will be offered an interview.

Our client is a leading independent funder.  They aim to improve the natural world, secure a fairer future and strengthen the bonds in communities in the UK.  They provide c.£50million annually in grants to organisations working towards their aims. They also have an allocation of £60 million for social investment and a £10m impact investment allocation, alongside their£1.3bn endowment.

The foundation’s strategy is underpinned by the need to tackle structural inequality, racism and the causes and impacts of climate change.They believe that we need bold action and impact like never before, so as well as funding brilliant organisations, they we will work alongside partners and collaborators to remove barriers and secure progress, using their voice to quietly influence and effect change. 

Prospectus is delighted to be working with the foundation to recruit a Funding Manager for their Creative, Confident Communities (CCC) strategic aim, which focuses on communities connected by ‘place’. Through this programme, they are working towards places where communities can fulfil their creative, human, and economic potential.  

The role:
This role will work within the Creative, Confident Communities Team in making a significant contribution to the delivery of the foundation’s strategy, specifically focused on place-based and community-led change across the UK. The primary aim of this role is to bring grant-making expertise and knowledge to add capacity to the team moving forward.

This is a unique opportunity to work with and support a range of organisations, initiatives and projects that are seeking to create place-based change, working with communities across the UK to achieve this. The foundation has independence, resources and influence that enable them to move at pace and make a positive difference for people and communities in the UK. They have ambition and an appetite for risk, to try new things and work with new and unusual partnerships to deliver their aims. A key question that guides the foundation’s work and action is “what more can we do?” – the foundation is looking for someone to join them and contribute to answering that question.

This will include identifying and building a pipeline of relevant activities aimed at delivering on the aims and objectives of the programme. This is a very relational role with emphasis on building and brokering collaborations, attending webinars, forums and conferences to further harness sector learning relevant to the aims of CCC. 

The role is full-time and candidates looking to work 0.8 full-time will also be considered.  At present, the foundation has a hybrid approach to working and the candidate will work from the Kings Cross office two or three days per week – these will include Tuesdays and Wednesdays. Occasional UK travel will be required, which may include an overnight stay.

The person:
The successful candidate will have substantial grant-making experience and will ideally have gained this within a community driven Funder or Grant-maker in the UK. An environment where the core objectives of the CCC programme are very apparent and the knowledge and understanding is there to bring to the table.

A deep understanding of the challenges faced by communities and places across the UK is essential and having hands-on experience of tackling these issues will be very valuable to this role. Being thoughtful, analytical and inquisitive, the role requires advance problem solving and synthesising sometimes quite complex information and delivering to a wide range of audiences in digestible and concise communication.

Collaboration is key to success in this role and evidence of having worked in close knit and very busy team in connected areas of work will be important in addition to being able to work independently and to manage your own time will be important.

The foundation believes that a greater diversity of views, skills, and lived experience will help generate better ideas, and will lead to better decision making.  Learn more about the Foundation’s values and how they work. We want to encourage applicants with a diverse range of backgrounds to apply.  We're particularly keen to hear from those with those with lived experience of racial inequity, disability, or poverty.

First stage interview:
Thursday 23rd April (Virtual)
Second stage interview:
Tuesday 28th April (in person) (PM)

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. 

Job Overview

The Social Value and Community Manager will develop, drive and deliver a strategic programme of social value, community partnership and sustainability initiatives for The Fitzrovia Partnership (a Business Improvement District). This is a newly created role to join the TFP team and provides an exciting platform to develop a fully-functional programme in response to growing demand from our member businesses and partners, building upon nascent foundations and aligned to our wider strategy. It is an opportunity to enhance our reputation with external stakeholders, and directly contribute to our commercial success.

Key Duties and Responsibilities

· Develop and execute TFP’s Social Value Strategy, aligned with the wider mission of the organisation and our strategic objectives, by setting measurable goals and targets for social value and sustainability performance.

· Developing social value and sustainability data collection, measurement, and reporting capabilities that demonstrate tangible impact to customers, stakeholders, and the market

· Championing social value delivery on customer contracts, including designing and managing community partnerships, volunteering programmes, and social value commitments

· Driving practical sustainability initiatives and practices in collaboration with colleagues.

· Maturing our community partnerships across the business and building ESG awareness and capability among our member businesses (for example Community Grants programme, corporate volunteering matching).

· Collaborate with cross-functional teams within TFP to integrate social value and sustainability principles into the our daily operations and decision-making processes.

· Lead efforts to help our member businesses and partners to reduce environmental impact and improve social responsibility.

· Creation of a Fitzrovia Community Investment Fund.

· Monitor and evaluate ESG and sustainability performance against industry standards and benchmarks.

· Stay up-to-date with social value and sustainability trends, regulations, and best practices to achieve continuous improvement.

• Design and manage services that are efficient, evidence based, and reflect best practice.

• Apply high quality service design and project management to all operational programmes.

• Encourage creativity, innovation and learning from other districts and sectors.

• Build effective working relationships with councils, partners and member businesses to build a good understanding of their requirements and ESG objectives, and maintain regular contact with member businesses.

• Ensure consistent and accurate use of the business CRM.

 Person Specification

Skills, Knowledge and Experience

· A formal qualification in a related field (i.e Social Value, ESG, sustainability) or equivalent work experience.

· Previous first-hand experience in the innovation, design and delivery of ESG and sustainability leading edge initiatives.

· Proven expertise of ESG and sustainability principles and their application to operational services.

· Proven evidence of delivery of projects and initiatives – we are looking for those who create the ideas and concepts and who can then deliver on them!

· Strong experience of partnership relationship management.

· Strong project management skills, with experience delivering multiple workstreams to fixed timelines and budgets.

· Experience working with local authorities, statutory agencies, and private sector partners desirable.

· Confident use of IT systems and digital tools to support operational management, reporting, and productivity, including CRM systems.

· Strong written and verbal communication skills, including report writing and briefing senior stakeholders.

· Understanding of local government structures and how different city stakeholders operate and interact.

Personal Attributes

· Delivery-focused and accountable, with a strong sense of ownership for outcomes.

· Creative mindset, willing to challenge and try new ventures.

· Collaborative and approachable, able to work effectively across teams and organisations.

· Personable, and able to build and maintain strong working relationships.

· Strong alignment with The Fitzrovia Partnership’s values of Ambition, Excellence, Impact, Integrity, Collaboration, and Innovation.

How to Apply

To apply for this role, please send a max 2-page cover letter and CV through to Jenny George. Shortlisted candidates will be invited to interview in mid April. The interview process will include a presentation on a specific task that will be circulated beforehand.

We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any questions or require reasonable adjustment/s to any part of the selection process, then please contact Jenny.

Andover, Hampshire | Hybrid working
£62,000–£72,000 bonus car
 
Shape the future of a respected national body at the heart of a technically complex, safety-critical industry.
 
The British Swimming Pool Federation sits at the centre of the UK wet leisure industry. It safeguards standards, supports businesses and provides a unified voice for a sector that underpins public safety, professional integrity and economic activity across the UK.
 
Although associated with leisure and wellbeing, pools and spas require rigorous standards and responsible regulation. When those standards are strong, trust is protected and harm is prevented. The Federation plays a critical role in maintaining professionalism and credibility across the sector.
 
Representing over 300 member businesses (through BISHTA and SPATA) and overseeing the delivery of SPATEX, the industry’s flagship exhibition, BSPF works with government, standards bodies and international partners to influence policy and shape the sector’s long-term direction.
 
Following a long and successful tenure, the current Managing Director will be handing over to a successor, creating a rare opportunity to step into a sector-shaping leadership role.
 
The Opportunity
 
BSPF has strong foundations, trusted relationships and financial stability. The opportunity now is to strengthen and extend that position by growing membership, reinforcing commercial resilience and ensuring continued relevance in a changing commercial and regulatory landscape.
 
This is a leadership role with genuine ownership. You will shape long-term direction, safeguard financial sustainability and represent the industry with authority, working closely with Boards and Committees while leading a capable team within a lean structure. You will be closely involved in both strategic direction and operational delivery, ensuring plans translate into measurable progress.
 
The breadth of the role requires energy, sound judgement and disciplined prioritisation. You will move confidently between strategy and execution, diplomacy and decision-making, commercial focus and sector representation. The role is visible and carries real responsibility.
 
For the right leader, it offers meaningful responsibility and lasting impact.
 
Key Areas of Focus
 
• Setting clear strategic direction and maintaining organisational alignment
• Strengthening financial sustainability and supporting the continued success of SPATEX
• Driving membership growth and retention while enhancing the value proposition for SMEs
• Enabling effective governance through strong relationships with Boards and Committees
• Acting as principal representative of the UK wet leisure industry
• Leading and developing a small, talented, multi-skilled team
 
About You
 
You are an experienced senior leader who combines commercial awareness with sound judgement and professional credibility, whether from within the sector or from a related membership, regulated or public sector environment.
 
You bring:
 
• Experience working with Boards or membership-led organisations
• Accountability for financial performance and income sustainability
• A track record of strengthening membership engagement or commercial development
• Confidence operating under scrutiny and navigating diverse stakeholder views
• A pragmatic, hands-on approach alongside strategic thinking
 
This role suits a leader who values responsibility and the opportunity to shape direction. You are motivated by long-term impact and institutional credibility, and you are comfortable operating in complex environments.
 
You might be an experienced deputy ready for a first Managing Director role, or an established leader seeking meaningful influence and scope. Either way, you are looking for a role where you can invest your energy and make a lasting contribution.
 
Working Pattern and Reward
 
The role is full time with a hybrid working arrangement, combining time in the Andover office, home working and UK and occasional European travel.
 
A competitive salary and benefits package is offered, reflecting the responsibility, visibility and influence of the role.
 
If you are ready to take ownership of a respected national body and strengthen its long-term impact, we welcome your application.
 
You may have experience of the following: Chief Executive Officer (CEO), Executive Director, General Manager, Chief Operating Officer (COO), Head of Operations, Director of Strategy, Commercial Director, Membership Director, Sector Lead, Industry Association Director, Governance Director.
 
REF-227 245

Do you have proven administrative experience plus a genuine interest in building a career in the Human resources field? Then join Shelter as a HR Services Administrator and you could soon be playing a pivotal role at the heart of our HR Delivery team.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the team

Shelter’s HR Delivery team is part of a Strategic Enablement directorate that brings together core support functions such as HR Delivery, Finance, Tech & Data, Governance, Planning and Property. Our role is to partner, support and advise over 1,300 staff on employee relations issues. We also manage restructures and transfers, employee engagement, reward and recognition, staff development and resourcing and payroll processes and ensure effective HR policies and procedures are developed and evaluated.

About the role

As an HR Services Administrator, we’ll rely on you to help the team to deliver a great customer service experience and provide administrative support on HR and Payroll matters to internal and external customers alike. Indeed, you’ll be a key member of the team that’s the first point of contact with HR via our HR enquiries service desk and phoneline, supports employee lifecycle administration and works closely with the payroll team to ensure delivery against key payroll timescales. Answering queries and signposting to the right answers, keeping our Intranet HR Hub up to date with our policies, completing any contracts and other activity associated with changes as notified by Line Managers and processing data within our HR Information System (we use Access PeopleXD) – all are aspects of this interesting and varied role.

Role Specifics

Already with some relevant experience (ideally HR, but we’ll consider other administrative experience too) you have a real commitment to continuous professional development and want to develop your skills and knowledge within the HR area. You’re also motivated to deliver excellence in what you do within a team of like-minded colleagues who are dedicated to providing a timely and excellent people first focused service. Highly organised, with meticulous attention to detail, you have what it takes to manage different workstreams in a fast-paced environment, often with conflicting priorities. Last but not least, you have good office IT skills, including a good working knowledge of Word, Excel and PowerPoint. 

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

HEAD OF TRAINING AND IMPACT
Salary: £50,000–£55,000 (subject to experience)
Contract: Permanent
Working pattern: Full time, 9am–5pm, hybrid with minimum 3 days in the office, or on site at projects in prison, or in the community.
Location: Our Head Office is in Herne Hill, SE24 London
Applications will be reviewed on a rolling basis, so early applications are encouraged. The closing date is Friday 3 April at 09:00am.

ABOUT THE CLINK CHARITY

The Clink Charity, founded in 2009, aims to prevent and reduce reoffending through training, rehabilitation, and support. We deliver hospitality and horticulture training behind the prison walls and in the community by creating an environment where our students are supported to gain the skills, confidence and qualifications they need to rebuild their lives.

Since that time, we have trained approximately 5,000 people in prison and delivered 2,600 City & Guilds qualifications in a variety of hospitality and food courses.
What makes The Clink unique is our post-release support and mentoring programmes that rehabilitates an offender back into society through assistance with health mental health issues, housing, employment, family connections and friendships.
The charity operates an award-winning fine-dining restaurant open to the public inside HMP Brixton, training kitchens in the prison estate, horticulture projects at HMP Send and HMP Erlestoke, a commercial bakery in Brixton, and a bespoke delivery service, Catered by Clink.

Additionally, Clink Events is our social enterprise catering business with food produced by the women at HMP Downview and also in additional kitchen at Herne Hill and then served by alumni in front of house at some of the best venues in London including: the Guildhall, the Science Museum, Cutty Sark, Kew Gardens and the Camden Roundhouse. In 2024, across 218 events, The Clink fed 36,000 people.
More information can be found on our website and social media channels

ABOUT THE ROLE

Our Head of Training and Impact is a vital and high-profile role within the organisation, responsible for overseeing the implementation of all training projects at The Clink Charity across our portfolio, both in prisons and out in the community, evaluating the outcomes and impact of our work for our beneficiaries.

This is a broad and varied role allowing the incumbent to work across catering, hospitality and horticulture training projects, delivering nationally accredited and high calibre City & Guilds qualifications to vulnerable learners.
Having oversight of the projects, and working closely with our team of expert project leads in our restaurant, bakery, gardens and in our youth café of South London, this role offers the opportunity to develop exceptional training programs, rigorous quality assurance processes, and reflective practice in evaluation work.

As we scale our youth projects to a second site in Guildford, this role also comes with the wonderful opportunity of mobilising a brand new project to meet the needs of a NEET community of 16–25 year olds in a café based at Guildford County Court.

The Head of Training and Skills will onboard referral partners, design the delivery program and impact framework, and work alongside a skilled support team to ensure the success of the site, with a view to opening more of these projects in 2027.
If you are committed to the mission of The Clink Charity to reduce reoffending by changing attitudes, transforming lives and creating second chances, and you have great experience and passion for using education, skills and training to be the tool to generate this rehabilitation, we want to hear from you.

A LITTLE ABOUT YOU

You could be a great fit for our Head of Training and Impact role if you bring a strong background in hospitality and a passion for developing others. Perhaps you’ve led hospitality training in a college or cookery school, delivered City & Guilds qualifications within an FE setting, or built your career as a Chef or hospitality professional in a busy restaurant, hotel or catering environment.

You may have combined industry experience with teaching, or progressed from the kitchen into education and leadership. We welcome applications from a wide range of professionals across the hospitality and training spectrum who are ready to use their expertise to drive quality training, inspire our learners and shape meaningful outcomes.

KEY RESPONSIBILITIES

Leadership and line management

• Work with the CEO, ELT and Board to achieve The Clink’s mission, vision and strategic objectives.
• Lead the design and implementation of a skills and training strategy which delivers the agreed vision and goals, and to communicate its effectiveness to project leads via KPIs, targets, and regular briefings.
• Lead the design and implementation of effective and robust systems and processes for the operational delivery of training programmes in achieving required delivery outputs.
• Lead on the embedding and implementation of an effective Quality Assurance programme for all project delivery across the Charity.
• Provide line management support for the programme leads in the Restaurant, Bakery, Gardens and Café, providing wider leadership to the staff team on all matters connected to delivering training and measuring the outcomes and impact of our work.
• Line manage the Data and Compliance Manager and support him with preparation of data driven insights informing strategic decisions.
• Conduct 1:1s with your direct reports, manage appraisals and oversee performance management processes.
• Ensure the learning and development needs of all delivery staff are met.

Project delivery

• Oversee all project delivery work at The Clink Charity, ensuring consistent, quality delivery and effective monitoring, evaluation and reporting of all projects.
• Manage the recruitment, training and development of our training staff continuously reflecting on improvements to the roles that can more effectively achieve project outcomes.
• Own the design and implementation of our work based on insight and learnings, lead on reviewing existing services and assessing new services or approaches.
• Make operational delivery decisions to ensure quality projects and provision – oversight of logistics, staffing, and resource management.
• Provide cover and support for staff delivering projects across our portfolio as/when needed.
• Ensure the CPD needs of staff delivering projects are met – including tracking completion of IHASCO courses for mandatory training.

Qualifications, assessing and verification

• Act as the lead link to City & Guilds for the delivery of the charity’s training courses across all projects ensuring that the content of the training programmes enables learners to achieve their qualifications and meet the high standards of City & Guilds NVQs.
• Work with the project leads on preparing portfolios for hospitality, catering and horticulture projects ready for assessment and verification.
• Oversee all verification of these courses. Act as one of a team of IQA’s for The Clink Charity and facilitate the EQA (External Qualification Assessor) visits, and HMPPS/HMI inspections across all sites.
• Host standardisation meetings with colleagues to build a collaborative training culture.
• Regularly monitor qualification outcomes against targets.

Monitoring, evaluation and insight

• Work with the project team in prisons and in the community to develop measurement and evaluation processes to assess the impact and outcomes of The Clink’s training programme, inform future decisions about programme development, and enable robust reporting to stakeholders.
• Attend quarterly reporting meetings with the MoJ to share the outcomes of our projects, preparing reports for those meetings and working with colleagues at New Futures Network who monitor our work for the MoJ.
• Regularly review impact methodology and implementation to ensure The Clink’s impact is measured and demonstrated in the most effective way, showing the full impact of our programmes.
• Develop efficiencies in collecting and analysing data.
• Be impact-driven and use data and results to ensure the planning and delivery of high-quality programme to drive continuous improvement.

Safeguarding

• Champion safeguarding in all the work that you deliver in and out of prisons, ensuring processes are adhered to and a culture of safeguarding is sustained throughout the organisation.
• Act as a DDSL – Deputy Designated Safeguarding Lead.
• Approve updates to related policies and procedures annually.
• Ensure all staff working in our projects are appropriately trained in safeguarding practice at The Clink Charity.

New business, income generation and programme development

• Lead on strategic planning for delivery and programme development across all sites, seeking opportunities to grow/scale our impact by exploring new opportunities with our partners.
• Build and develop relationships with all relevant stakeholders, including MoJ and HMPPS colleagues, referral agencies for our community work, and strategic funding partners to increase our reach and deepen our impact on beneficiaries.
• Build and develop The Clink’s network of potential delivery partners including HMPPS, DWP, DfE, local authority, social care, schools, and other third sector organisations who work with us in supporting our beneficiaries.
• Provide expert content surrounding programme delivery and development for funding bids and proposals.
• Support the work of the CEO and Grants Manager in raising funds for the charity, including through attending pitches and meetings with current and prospective funders.

Finance

• With the support of the Director of Finance and Resources, prepare and oversee budgets for project delivery and track spending against forecasts ensuring good fiscal management of projects.

General Duties

• Report on delivery to the Board of Trustees, prepare papers for and attend subcommittee and full board meetings every quarter as requested.
• Carry out other duties as required by The Clink Charity.
• Act in a manner that is in keeping with The Clink’s values and promote inclusive practices.

PERSON SPECIFICATION – DESIRABLE EXPERIENCE

• Experience of leading projects and training and developing a team made up of staff members of differing levels of seniority.
• Experience of working in: social justice, education, youth work, or criminal justice projects, or having worked in hospitality or horticulture before, or having lived experience that reflects the lives of the beneficiaries that we serve.
• Have an IQA qualification or be willing to complete the course to become accredited.
• A track record of excellent project management skills (accuracy, attention to detail, scheduling, problem solving and monitoring) at a national level and have a strong working knowledge of GDPR.
• Excellent interpersonal skills and experience of building relationships with various stakeholders at a senior level.
• Experience of contributing to the development of overall strategy as part of a senior management team, and ability to translate this into operational strategy and plans that help deliver the organisation’s vision and mission.
• Knowledge of implementing quality assurance systems and the ability to objectively assess the performance of partners and colleagues against an agreed competency matrix.
• Knowledge of report writing and extrapolating data to inform decisions.
• An understanding of the catering, hospitality or horticulture courses (NVQs) provided by City & Guilds.
• Proven experience and working knowledge of safeguarding principles and practices and investigation / reporting protocols.
• Proficient IT skills, including use of Microsoft Office programmes.
• Can work flexible hours when necessary and is willing to travel between our South East projects.

PERSONAL ATTRIBUTES

• Demonstrable belief in The Clink’s mission and passion for our work.
• High levels of self-awareness, humility and flexibility, as well as an open and collaborative leadership style.
• Personal integrity, kindness, warmth and sound judgement.
• Good communicator: orally and in writing.
• Proactive, adaptable and can use initiative and find solutions to problems.
• Positive, entrepreneurial, energising and adopts a “can do” mentality.
• Values driven and promotes inclusion, diversity, equity and accessibility (IDEA).

REPORTING LINES AND MANAGEMENT EXPECTATIONS

You will report to our CEO and to the MD of Clink Events. You will line manage and support members of the delivery team across projects.

GENERAL CLINK CHARITY INFORMATION

All staff are expected to comply with all current legislation, comply with prison operational policies, comply with The Clink Staff Handbook and undertake such other duties within the scope of the post as may be requested by your manager.

Special requirements include passing the prison security vetting process to be able to draw keys and holding a valid driving licence.
Benefits include 28 days holiday plus bank holidays, a company pension scheme, and free meals on duty when based in a restaurant or visiting for business.

HOW TO APPLY

If you would like to apply for this post, please send your CV and a supporting statement (maximum 2 sides of A4).

In your supporting statement you should ensure that you try to address the desirable criteria set out in the person specification for the role. Make sure you give evidence which shows how you meet the criteria, not just telling us that you did it.

Interviews will be arranged on a rolling basis for this role, so early applications are encouraged. The deadline for applications is Friday 3rd April .

We do not send individual acknowledgment of applications due to the high volume we receive, and we will only contact candidates who are shortlisted for an interview. If you do not hear from us within two weeks of the closing date, your application has not been successful on this occasion.

If you would like an informal chat about this role, we can offer a call with a member of The Clink Team. Even if you feel you do not meet some of the criteria listed above, we would still welcome applications from passionate candidates who are keen to make a difference.

Appointment process

Applicants who have demonstrated that they meet the desirable criteria set out in the person specification will be contacted and interviews arranged on a rolling basis.

Interview
If you are shortlisted for interview, you will be invited to a selection process. A panel of two or more, including the recruiting manager conducts all interviews. If there are any special arrangements associated with the selection process e.g. tests or presentations, you will be informed accordingly.

Interview outcome
If you are invited to attend an interview, you will be informed either verbally or in writing of the outcome. The successful candidate will have the decision confirmed in writing as an offer of employment. Unsuccessful candidates will be offered the opportunity for feedback.

References
If you are successful in your application, you are asked to provide us with the details of two referees. We only contact referees with your permission after an offer of employment has been made.
All offers of employment are conditional upon the receipt of references that are satisfactory to The Clink Charity, verification of right to work in the UK and where applicable, verification of qualifications and Disclosure and Barring Service (where required).

Personal information
The personal information that you have supplied will only be used for recruitment and selection purposes. You should refer to the Privacy Notice on our website, which sets out how The Clink Charity will deal with the personal and sensitive data you have provided in your application form and supporting information.

EDIA
We welcome all applicants and are keen to enhance our team to reflect the diversity of the UK and the communities we serve. We would like to encourage applications from disabled people, those from LGBTQIA+ and Black, Asian and Minority Ethnic backgrounds and those experiencing other forms of marginalisation, as they are underrepresented at this level. In addition, as this role works directly with people in prison and those at risk of offending, those with lived experience are encouraged to apply.

Accessible recruitment
The Clink Charity is committed to making our recruitment process and workplace accessible to all. If you are an applicant with a disability and/or have any specific needs or adjustments that you would like us to consider, at application, interview, or appointment stage, please make us aware in your application.

Hybrid - Whitechapel, London with hybrid working (1-2 days per week in office)

Closing date: 23:59pm, Monday 6th April 2026

Interview date: 1st stage interviews w/c 20th April 2026

In the newly created role of Growth Coordinator, you’ll focus on exploring new opportunities to foster growth through the promotion of the B Corp movement, the B Lab Standards and the support tools we’ve built to help businesses on their impact journey.

About B Lab UK

B Lab UK is part of the global B Corp movement, with the mission to inspire and enable people to use business as a force for good. Certified B Corps seek to redefine success in business by putting social and environmental impact on a par with profit. There are now over 10,000 B Corps spanning 102 countries and 160+ sectors, with many well-known brands including Patagonia, The Guardian, Giff Gaff and Divine Chocolate. Over 2,700 of those businesses are in the UK. 

About the role

• Identifying and nurturing collaboration and partnerships to engage businesses and raise awareness of the B Corp movement.
• Generating leads that bring new businesses into the movement through our products, including training, programmes and certification.
• Developing new ways to increase the value of being a B Corp to businesses and the ecosystem. 

Please refer to the job description for full requirements.

The kind of things we’re looking for

• A person committed to B Lab UK’s values.
• The ability to build mutual and impactful relationships and partnerships with stakeholders that foster collaboration and trust.
• A good grasp of how businesses, organisations and networks operate 
• Excellent written and verbal communication skills, with the ability to present clearly and confidently, 
• Skilled in coordinating and delivering projects, events and other engagement activities, including logistics, scheduling and participant communications. This includes the flexibility to travel to attend in-person events and meetings.
• Strong organisational and administrative skills, with the ability to manage multiple priorities and deadlines effectively.
• Strong research and analytical skills, with the ability to interpret data and communicate insights.
• Ideally, proficiency in the use of customer relationship management platforms and marketing automation systems.
• Passionate about economic systems change and the role that business can play in contributing to a future that benefits all people and the planet.

Candidates must be able to demonstrate their eligibility to work in the UK (we are not able to provide visa sponsorship).

Visit our career site via the apply button to learn more about the application journey you can expect and for full guidance and support on making your application. You can also read about the great colleague benefits available if you join our team.

B Lab believes an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. We’re not looking for candidates who are “culture fits.” We’re looking for candidates who can expand our culture and challenge business as usual. We strive to foster an environment where all staff can bring themselves to work by their own definition, and we strive to provide all candidates with an equitable and accessible recruitment process.

It is important to us that we have a recruitment process whereby everyone is able to be their best. If you have a disability/long-term health condition, and require a reasonable adjustment that would enable you to fully participate in any stage of the recruitment process, please let us know.