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Role purpose
To lead the creation, development and optimisation of high-quality, audience-targeted content that supports marketing campaigns, strengthens brand awareness, and enhances engagement across a growing and increasingly diverse range of stakeholders.
The role will address current capacity gaps within the Marketing and Communications team by generating, repurposing and managing multimedia content that supports programme promotion, brand storytelling and organisational positioning.
Key relationships
Key responsibilities
Campaign Support:
Content Optimisation and Repurposing:
Content Creation and Development:
Stakeholder Engagement:
Insight and Continuous Improvement:
People management responsibilities
Skills and experience – essential
Skills and experience – desirable
Training and qualifications
Development/career pathways for this role
Personal qualities – for all roles in the Leadership Skills Foundation
Personal qualities – specific to this role
Empowering every young person to shape their future and lead their communities.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Passionate about democracy, education and young people?
Young Citizens is a national citizenship education charity with nearly 40 years' experience inspiring active citizenship among children and young people.
As curriculum and policy change accelerates, including Votes for 16 reshaping how young people engage in civic life – we're focused on ensuring active citizenship sits at the heart of how the next generation is prepared to participate in and protect a thriving democracy.
About the role
We're looking for a Programme Leader to join our Education Team as we embark on an ambitious new phase of growth. This is a unique opportunity to help deliver inspiring programmes to schools across the UK while developing the skills, experience and confidence to build a successful career in the social impact sector.
Designed as a two-year development opportunity, this role is ideal for someone early in their career who is ready to take ownership, develop their leadership skills and make a tangible impact. You'll be trusted with responsibility from day one, encouraged to contribute ideas and supported to grow through hands-on experience.
Over the two years, you will develop your skills and expertise:
Within your first few months you'll be:
Leading delivery of one of our flagship programmes.
Running your own events and managing relationships with schools.
Confidently using Salesforce CRM to manage data and drive engagement.
Developing your project management skills through real responsibility.
As you continue to grow you'll have opportunities to:
Manage your own budget.
Build strategic relationships with partners and schools.
Represent Young Citizens at external events.
Shadow our senior leadership team.
Contribute to organisational strategy and help shape how we grow our impact.
Develop specialist interests across areas such as communications, impact, partnerships or programme development.
We're looking for someone who:
Is passionate about democracy, education and improving opportunities for young people.
Delivers high-quality work and enjoys taking ownership.
Can build strong relationships and manage multiple priorities.
Learns quickly and enjoys solving problems.
Wants to develop into a well-rounded professional in the social impact sector.
If you're looking for a role where you can develop your career, take on real responsibility, and help strengthen democracy through education, we'd love to hear from you.
Download the full recruitment pack for more information about the role, progression with Young Citizens and how to apply.
A Few Useful Notes When Applying
If you are excited by the opportunity to build a thriving network of schools that helps more young people become active citizens, we would love to hear from you. Please submit your CV and a cover letter addressing the application questions in the full job pack, which also contains further details on the application process.
Additional Information
Applicants must have the right to work in the UK.
Offers of employment are subject to satisfactory references and a DBS check.
We welcome applications from candidates from all backgrounds and are committed to creating an inclusive workplace.
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment.
Young Citizens is a citizenship education charity that informs, equips and inspires children and young people across the UK to be active citizens.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We are looking for a creative, organised and strategic Social Media and Communications person to lead and deliver engaging communications across digital and traditional channels. The successful candidate will be responsible for developing compelling content, managing social media platforms, increasing audience engagement, and ensuring consistent m essaging across all communications.
This role is ideal for someone who is passionate about storytelling, understands how to grow online communities, and can confidently manage communications campaigns that support organisational objectives
We are looking for a warm and proactive members of staff to help us deepen and expand relationships with our members and supporters. This role is central to building a sustainable income base that allows EDS UK to continue providing vital support, information and advocacy for people living with EDS and HSD.
As part of a small team, you’ll enjoy a varied role that blends hands strategic thinking. You’ll lead on our communications , grow on delivery with followers , and ensure every supporter feels valued, understood and connected to our mission. You’ll bring empathy, clarity and creativity to supporter communications, recognising the diverse needs of our community.
This is a fantastic opportunity for someone who wants to make a tangible difference every day and help shape the future of EDS UK’s member experience.
Key responsibilities
Social Media Management
• Develop and implement a social media strategy aligned with organisational goals.
• Manage day to day activity across all social media channels including Facebook, Instagram, LinkedIn, TikTok and YouTube
• Create engaging, accessible and audience , but not limited focused content including graphics, videos, reels, stories and written posts.
• Schedule and publish content using social media management tools.
• Monitor engagement, respond to comments and messages, and build positive online communities.
• Track trends, emerging platforms and digital opportunities.
• Monitor analytics and prepare monthly performance reports with recommendations.
Communications
• Develop and deliver internal and external communications campaigns by writing and editing high quality content.
• Ensure all communications reflect the organisation’s tone of voice and brand identity.
• Support awareness campaigns, fundraising initiatives, events and service promotion.
• Manage media enquiries and assist with public relations opportunities.
• Coordinate communication plans for campaigns, launches and events.
Website and Digital Content
• Maintain , map and update website content on our CMS to ensure information is accurate and engaging.
• Support SEO and AI and digital marketing activity to improve reach and visibility.
• Work with designers, external suppliers or internal teams to create multimedia content.
• Keeping the database s clean and up to date including Mailchimp and CMS
Brand and Audience Engagement
• Maintain brand consistency across all communications.
• Build relationships with stakeholders, supporters, partners and influencers.
• Identify opportunities to grow audiences and increase engagement.
• Promote inclusive and accessible communication practices.
Monitoring and Evaluation
• Analyse campaign and social media performance using analytics tools.
• Produce reports demonstrating impact, engagement and growth.
• Use insights and data to improve future communications activity.
Collaboration and Representation
• Represent the charity at occasional events, meetings or online sessions.
• Contribute to a positive, collaborative culture within a small team.
• Undertake any other reasonable request from the requirements of the role. Head of Services to fulfil the requirements of the role.
Person Specification
Experience and Knowledge
▪ Proven experience managing social media platforms for an organisation or brand.
• Strong copywriting, editing and storytelling skills.
• Experience creating digital content including graphics and short form video.
• Excellent understanding of social media trends, analytics and best practice.
• Experience using scheduling and analytics platforms.
• Strong organisational skills with the ability to manage multiple projects.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively.
• Good understanding of brand management and audience engagement.
• Experience working within the charity, healthcare or non profit sector.
• Knowledge of accessibility standards and inclusive communications.
• Experience with Canva, Adobe Creative Suite or video editing tools.
• Experience managing paid social campaigns.
• Understanding of AI, SEO and email marketing platforms.
• Experience of using wordpress or other CMS
Skills and Attributes
▪ Strong organisational and strategic skills, with attention to detail.
• Excellent written and verbal communication skills, with the ability to motivate and inspire through content.
• Creative and proactive.
• Empathetic and audience focused
• Highly organised and detail oriented.
• Adaptable and solutions--focused.
• Passionate about meaningful communications and community engagement.
• Ability to manage multiple tasks in a small, fast paced team.
• Ability to work independently and take ownership of projects.
• Comfortable working remotely with occasional travel to London.
• Flexibility in working hours – some evenings and weekends may be required.
• A commitment to the policies and aims of EDS UK.
Please note that the successful candidate will be required to undergo a fully enhanced DBS check, prior to commencing employment with EDS UK.
Application process
Please send your CV, together with a covering letter outlining how your skills and experience meet the requirements of the role .
We are committed to creating an inclusive workplace where everyone feels valued and respected. We welcome applications from people of all backgrounds and experiences.
We reserve the right to close this vacancy early if we receive sufficient applications.
Context and Background
At the NSPCC, we believe every childhood is worth fighting for. With over 100 years of experience, and the collective strength of our staff, volunteers, supporters, and partners, we're working to end child abuse and neglect for good.
Over 90 percent of the NSPCC's income comes from voluntary donations, so we reply on the incredible generosity and commitment of all our supporters, large and small.
You'll work as part of one of many teams, which focus on engaging our supporters and ensuring they continue to give their support. You will do this by supporting on high value fundraising events and activities .
The varied role sits within the Volunteer Board Fundraising team which leads income generation through regional and national volunteer boards, volunteer-led fundraising initiatives and delivery of special events through our high value event committees.
These activities play a vital role in maximising sustainable income, engaging senior volunteers, and supporting long -term supporter relationships.
Job purpose
• To contribute towards achieving the team’s objectives by providing event logistics, finance and admin support to the team.
• To support the team in delivering the agreed departmental strategy, goals and fundraising budget.
• To work effectively with other departments in fundraising and other functions within the NSPCC to maximise income for children.Key relationships - Internal
• A member of the Special Events team, reporting to a Team Manager
• Works closely with other colleagues in the team, the Partnerships Department and the wider Income Generation Department to develop and progress key relationships and events
• Proactively engages with staff in other NSPCC Directorates
Key relationships - External
• Provides professional customer service to NSPCC supporters and potential supporters, such as event committee members
• Builds relationships with NSPCC supporters and external contacts
• Builds relationships, negotiates and liaises with NSPCC event suppliers.
Main duties and responsibilities
• To support Senior E vent Managers with the development and delivery of their events, by attending committee meetings, carrying out tasks such as securing prizes, recruiting volunteers, managing small suppliers and completing admin tasks to agreed standards and deadlines.
• To support the Senior E vent Managers by building effective relationships with senior volunteers by attending committee meetings, typing up meeting minutes
• To carry out research for the development of events, such as researching new venues and prize partners.
• To draft and produce written correspondence such as letters, impact reports and other documents as required, using word processing, databases and spreadsheets to required standards.
• To undertake and lead specific fundraising projects as required to support the department’s fundraising.
• To organise and co -ordinate logistics for internal and external meetings on behalf of the team.
• To maintain an efficient record keeping system for the team, including current and archived files, using appropriate manual and electronic systems such as Raisers Edge.
• To provide financial administrative assistance to budget holders, including processing invoices, placing orders, undertaking financial analysis, cash handling and banking in line with NSPCC policies and procedures.
• To undertake the sourcing and compilation of mailing lists as well as the selection and processing of mailings in an effective, efficient and timely way.
Responsibilities for all Staff within the Income Generation / Engagement and Fundraising
• A commitment to safeguard and promote the welfare of children and young people
• To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures.
• To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities.
• To adhere to all the NSPCC’s service standards, policies and procedures.
• To evidence an understanding of and commitment to the demonstration of the NSPCC’s values.
• To maintain an awareness of and comply with NSPPC data protection regulations and to ensure currency of changing GDPR regulations.
• To be responsible for personal learning and development, to support the learning and development of others and the whole organisation.
• To work in a manner that facilitates and encourages inclusion.
• To be pro-active in identifying ways to improve personal and team performance
• To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures.
• A commitment to safeguard and promote the welfare of children , young people and adults at risk .
• To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news.
Person specification
1. Experience of successfully working in a customer focussed environment and confidently liaising both across teams internally and with senior contacts externally to support departmental activities.
2. To deliver a high standard of relationship management to Senior Volunteers by thoroughly preparing and following up from meetings, accurately recording income and keeping accurate records of supporter and event activity.
3. Experience of building effective relationships through face to face interactions with internal and external stakeholders.
4. Well developed written and verbal communication skills to deliver fundraising pitches, ideas and event updates to a range of audiences in a clear, inspiring and confident way.
5. Ability to organise and plan own work, juggle competing demands, manage projects and establish clear timelines and priorities in order to meet agreed objectives.
6. Ability to work collaboratively; demonstrating an understanding of other team member’s goals and priorities. Works well with others as part of a team, giving support, and recognising and drawing from expertise in others.
7. Ability to collect data from various sources, analyse findings and present them clearly and accurately in a way that meets desired outcomes.
8. Good numeracy skills in entering and recording financial data and interpreting, analysing and presenting financial data in clear and accurate formats.
9. Proficiency in using Windows based software packages including word processing, spreadsheets, email and the internet. Experience of Raisers Edge or a comparable fundraising CRM package is desirable but not essential; training provided.
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance .
Our principles:
• Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to therole and the organisation .
• Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self -declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
• We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
• As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.• All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.
Are you an experienced Trusts and Foundations fundraiser seeking an exciting role in the nature and rewilding sector? Are you looking for a friendly, flexible and values-driven organisation where you can make a tangible difference and advance your fundraising career? This opportunity could tick all your boxes!
SCOTLAND: The Big Picture (SBP) is a charity dedicated to making rewilding happen, as a solution to the biodiversity and climate crises. We work across Scotland, from the mountains to the sea and from the remotest communities to our urban centres. Our vision is of a vast network of rewilded land and water, where wildlife flourishes and people thrive.
In the five years since we were founded, we’ve established ourselves as a leading force for rewilding in Scotland: a charity that achieves outsized impact through our powerful storytelling and innovative collaborations. We’re a small, agile and friendly team that works hard to:
• Drive support for rewilding – through our films, creative storytelling, conferences, training courses and political advocacy.
• Commit land and water to rewilding – by supporting over 100 landowners to enhance nature on their land, from crofts and community-owned sites to farms and large estates.
OUR FUNDRAISING
SBP is a growing organisation with an exciting portfolio of nature recovery projects across Scotland. Our key income streams include grants from charitable trusts, foundations and statutory bodies, philanthropic donations, corporate partnerships, regular giving and appeals. We have a strong track record in fundraising from trusts and foundations, and we are currently in receipt of grants from Esmée Fairbairn Foundation, the National Lottery Heritage Fund and other significant environmental funders.
Our Fundraising Team comprises a Rewilding Investment Lead (who develops corporate partnerships) and a Trusts and Foundations Lead, led by our Fundraising Manager.
ABOUT THE ROLE
As Trusts and Foundations Lead, you would establish and maintain relationships with a wide portfolio of charitable trusts and foundations, and be responsible for securing both project-specific and core income.
KEY DUTIES/RESPONSIBILITIES
Identifying and researching funding opportunities, including due diligence as appropriate.
Networking, and building and stewarding relationships with prospective funders.
Liaising with senior, project and finance staff to identify, prioritise and cost key fundraising needs.
Managing a dynamic pipeline of applications matched to the agreed fundraising priorities.
Preparing and submitting compelling expressions of interest and funding proposals, including accurate financial information as required.
Processing grant offers and ensuring income is recorded accurately.
Managing a schedule of reporting and stewardship deadlines to ensure timely feedback and thanks to funders.
Securing progress updates from colleagues delivering funded work, in order to produce high-quality reports that meet funders’ requirements.
Seeking feedback in relation to unsuccessful bids, in order to guide and strengthen future proposals.
Maintaining accurate and comprehensive records on our fundraising CRM database.
Contributing to the development of fundraising strategies, plans and campaigns.
Participating fully in Fundraising and SBP team meetings, events and cross-team activities as appropriate.
Essential skills and experience:
Desirable skills and experience:
OUR VALUES
Our values define us as a charity and guide our relationships with colleagues, partners, funders, supporters and wider interest groups.
● We are passionate about Scotland and its huge potential for nature restoration.
● We are bold and willing to push boundaries to make rewilding happen.
● We trade in hope and possibility, not fear and conflict.
● We are inclusive and respectful, inviting everyone to join the conversation.
● We are collaborative, building connections across interest groups to drive change.
TERMS AND CONDITIONS
Salary: £35,500 - £37,500 FTE, depending on experience. Salaries are paid on the last working day of each month by bank transfer and cover the period of the first of the month to the last day of the month.
Contract: Permanent position.
Place of work: This role is home-based and will require a suitable home office working environment. SBP will provide a laptop and additional equipment as needed.
Travel: Attendance of team meetings held across Scotland will be required (typically two to three times per year), and the role may also involve occasional travel elsewhere within the UK. Travel expenses will be paid in accordance with SBP’s expenses policy. Applicants must be based within a reasonable commuting distance and must have the right to work in the UK (we are unable to provide visa sponsorship).
Hours: We are open to this role being full-time or part-time (minimum 0.6 FTE, equating to
22.5 hours per week). Working hours are flexible. The nature of the post may require occasional evening and weekend work. Paid overtime is not routinely available, but time off in lieu will
be given.
Flexibility: Subject to ensuring that the needs of the charity and the role are met, SBP endeavours to meet the flexible working needs of its staff.
Holidays: 28 days FTE (pro rata for part-time), including public holidays, plus 5 additional office closure days between Christmas and New Year.
Pensions: We offer a workplace pension scheme with a 5% employee contribution and 3% employer contribution.
Probationary period: 3 months.
Notice Period: 1 month during the probationary period, thereafter 2 months.
Training: SBP is fully committed to personal development and training and offers staff regular opportunities for both internal and external training.
Commitment to diversity, equality and inclusion: SCOTLAND: The Big Picture is committed to equality of opportunity for all and we make recruitment decisions by matching our business needs with the skills and experience of candidates irrespective of age, disability, gender, gender reassignment, sexual orientation, pregnancy or maternity, race, religion or belief, and marriage or civil partnership. We regularly review our recruitment practices to improve the accessibility of SBP, and we would welcome feedback from you.
TO APPLY
Please email your CV and a covering letter (maximum two pages). The covering letter should detail why you are interested in the role and how your skills and experience equip you for
this role.
Applications should be sent by 5pm on Monday 13 July.
Interviews will be conducted by video call on Monday 20 July.
We endeavour to provide feedback on request to unsuccessful applicants. However, as a small charity – and depending on the number of applicants we receive – we may need to prioritise feedback to those candidates who are shortlisted for interview.
Thank you very much for considering this role.
The client requests no contact from agencies or media sales.
We’re looking for an ambitious, creative, and relationship-driven Corporate Partnerships & Business Development Manager to grow high-value partnerships with businesses that want to make a genuine difference.
At Avon Wildlife Trust, we believe nature is essential to everyone’s future and we’re working to secure a thriving, resilient natural environment across Avon.
This role offers the opportunity to build meaningful, values-led collaborations that deliver impact for wildlife and people, while generating sustainable income to power nature recovery.
You’ll develop and manage a portfolio of corporate partnerships and a growing consultancy offer, connecting our ecological expertise with business ambitions. Through tailored partnerships, nature-based solutions, and innovative services, you’ll help organisations play an active role in nature’s recovery.
Full time, 37 hours per week, (could be 30 hpw for the right person)
Permanent
We want to see nature restored on a grand scale across the Avon region. We have big plans between now and 2030 to see this happen.
The client requests no contact from agencies or media sales.
This exciting role links our 350+ community organisations that receive food from us — known as our Community Food Members (CFMs) — with our thriving and fast-paced food operation. As the Food & Membership Operations Coordinator, you will work across the charity with the Food, Membership and Warehouse Teams, as well as our large and diverse volunteer community, to ensure CFM organisations receive a smooth, reliable and high-quality service each week.
The purpose of this role is to strengthen the connection between food supply, warehouse capacity and member demand. Acting as a key cross-functional coordinator, you will help ensure that surplus food flows efficiently into the organisation and out to the communities who need it. You will support both food-sourcing and membership functions, helping resolve issues quickly, improving communication, maintaining accurate data, and ensuring operational plans are aligned across teams.
Reporting to the Food Manager, with a dotted line to the Membership Manager, this role is central to improving collaboration across the organisation and ensuring FareShare South West delivers a safe, efficient and impactful service to frontline community organisations across the region.
1) Cross-Functional Coordination
2) Food Sourcing Support
3) Member Support & Service Delivery
4) Data, CRM & Reporting
5) Compliance, Food Safety & Member Standards
Person Specification
Essential Criteria
Desirable Criteria
Our mission is a future where no food is wasted, and all people can thrive.



The client requests no contact from agencies or media sales.
This is an exciting opportunity for an experienced charity operations and finance professional to join as our inaugural Head of Operations and Finance. As we continue to grow our impact, we are seeking an exceptional Head of Operations and Finance to work closely with the Chief Executive and Executive Chair to help strengthen our operations and oversee our finances.
This is a pivotal leadership position combining strategic thinking with hands-on operational delivery. You will, support our Chief Executive and Executive Chair todevelop and implement organisational strategy while ensuring our people,systems, governance and finances support the effective delivery of our mission.You will join a close-knit team that punches above its weight, with real influence on policy affecting millions of babies worldwide.
If you're an experienced charity operations and finance professional looking for your next big challenge, we'd love to hear from you.
We are determined that every baby should experience the best start in life.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Bluesci, we believe that everyone deserves good mental health and wellbeing. Our staff and volunteers, many of whom have experienced our services, collaborate with individuals and their communities to help them achieve their aspirations and wellness.
Bluesci operates across the borough of Trafford from four Wellbeing Centres, offering arts, cultural and volunteering opportunities, social prescribing, talking therapies, and group support. We partner with Greater Manchester Mental Health NHS Trust (GMMH) to deliver Trafford Neighbourhood Mental Health Service and with Trafford Libraries to co-deliver library services from two of our centres. Bluesci at Night offers a safe, welcoming space for people 365 nights a year, and we also provide Smoking Cessation Support.
Peer support Workers hold a key position in the Trafford Living Well service, working with individuals and groups, to help people to reach their individual recovery goals.
Peer support workers support individuals to establish greater control over their lives, helping to identify aspects of life that give meaning, hope, value and purpose whilst recognising that everyone’s recovery is a uniquely personal process.
As an integral and valued member of the multi-agency team, the post holder will support team members by role modelling and using lived experience of mental health services to shape the service's quality.
We particularly welcome applications from people with lived experience of mental health challenges. It is important that applicants are at a stage in their recovery where they feel able to use their experiences safely and appropriately to support others.
working collaboratively with individuals and communities to help them achieve their aspirations and improve their health and wellbeing
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Difference is seeking a Director of Engagement and School Partnerships to grow our traded relationships with schools and sector partners, and build the systems and team to deepen impact at scale.
This senior role ensures partnerships, delivery and learning work as one coherent cycle from first contact to long-term partnership.
Key Responsibilities
About The Difference Every day, 5,500 children are suspended from England's schools, doubling their NEET likelihood by 24. The Difference tackles this through whole school inclusion training leaders, researching what works and turning insights into policy. Our vision: lost learning falling nationally by 2030.
About You: Essential
Desired
Please see the attached Job Description for full details. We are committed to building a diverse team and encourage applications from under-represented groups. All applications assessed with names and protected characteristics redacted.
The Difference exists to improve the life-outcomes of the most vulnerable children by raising the status and expertise of those who educate them.
The client requests no contact from agencies or media sales.
Job Title: Navigator (Birmingham)
Location: Home- and community-based with local travel (must be located within 1 hour’s commute of Birmingham)
Salary: £33,174
Hours: Full time 37.5 hours per week (part time or flexible working options considered)
Contract: 2 years fixed term with possibility of extension
At The Poppy Factory, we believe that everyone who has served our country deserves the opportunity to build a fulfilling life beyond the armed forces. For over a century, we have stood alongside veterans and their families, evolving our services to support veterans and adult family members to overcome barriers to employment and transform their lives.
We are now seeking a passionate and person-centred Navigator to join our team. This is a role for someone who believes in potential, not limitations – someone who can walk alongside clients with empathy and determination, empowering them to take ownership of their employment journey.
As a Navigator, you will support veterans furthest from employment to engage in meaningful activity and take gradual steps towards work. This non-clinical role focuses on helping veterans with mental or physical health challenges overcome barriers affecting their lives, improve wellbeing and reduce social isolation.
Clients of the service may present with issues around housing, accessing relevant health care services, substance misuse, education and training, financial concerns, and benefits, amongst others. Using coaching, mentoring and strengths-based approaches, you will help individuals identify their goals, build resilience and move confidently towards lasting employment outcomes.
Collaboration is at the heart of this role. You will develop strong partnerships with regional organisations to generate referrals and address wider barriers such as mental health, housing or addiction, and share best practice with your colleagues in the team.
With a strong understanding of local labour markets and safeguarding practices, you’ll maintain high-quality case records, contribute to continuous improvement, and actively participate in team development. Adaptability, initiative and resilience are key, as we respond to the evolving needs of our clients and the communities we serve.
For more insight into the role, view our video highlighting how the Navigator service works and read our colleague Paul’s account of a day in the life of a Navigator on our website.
For further information, including the full job description for the role, please refer to the candidate pack
How to apply
To apply for this position please prepare your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification as set out above and submit via the online application process. Please address your covering letter to Keiron Coombs, Services Manager.
For an informal conversation to find out more about this role, please contact Keiron Coombs.
The closing date for this vacancy will be 12 July 2026. Please note, we cannot accept late or incomplete applications. Only applications submitted through the online process will be considered.
First stage interviews are expected to take place on 17 July, with second stage interviews scheduled for 23-24 July.
No agencies please.
Equality & Diversity
We are committed to equality, valuing diversity, and promoting inclusion within our workforce, including the volunteers who give their time to us. We work to maintain an environment where the needs and aspirations of all employees are met, irrespective of characteristics protected under the legislative framework of the Equality Act 2010. We expect everyone to understand and accept their personal responsibility to recognise and value differences and the unique contributions that people make to the way we deliver our work.
As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds. As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates.
We are a family friendly employer and happy to discuss flexible working arrangements. We encourage applicants to contact us to discuss if they have any questions before applying.
About The Poppy Factory
The Poppy Factory aims to be an exemplar employer. We recognise the impact that working with a challenging cohort can have on our staff, which is why we prioritise work/life balance and support mechanisms including training, supervision and EAP provision.
The Poppy Factory provides competitive terms and conditions of employment, including:
The Poppy Factory supports veterans with health conditions and their families into employment, helping them overcome any barriers.


The client requests no contact from agencies or media sales.