People partner jobs

About Chance to Shine 

We are Chance to Shine: a children’s charity dedicated to harnessing the power of cricket to transform the life prospects of young people in the UK.

It is our mission that all young people have the opportunity to play, learn and develop through cricket. We want them to learn a love of the game and to find a sense of belonging through the sport, developing their wider wellbeing and life skills to help fulfil their potential.

Established in 2005, we have a long-term track record of delivery in state schools and under-served communities, bringing best-in-class cricket programmes to young people who might not otherwise have the opportunity to play. All our programmes are completely free for everyone involved, from schools and community groups to young people and their families.

About the Role

The Digital Systems Manager is responsible for the effective management and development of Chance to Shine’s digital systems, particularly the Chance to Shine Portal built on Salesforce. The role ensures that digital systems are secure, responsive to user feedback and able to deliver a best-in-class digital experience for all. They will lead operational improvements and establish clear structures to enable digital transformation, helping teams get greater value from our systems.

This is a London Office based contract. A minimum of two days a week in the office would be required with the option to work from home on the other days. The role holder will need to be flexible as and when they are required to attend meetings, events, mostly in London but elsewhere around the country.

Key Responsibilities

•  Act as the organisation-wide lead for management of digital systems, promoting good practice, clear communication and effective systems use and development
• Lead the development and general management of the Chance to Shine Portal, built on Salesforce, ensuring it meets internal and external needs.
• Lead the innovation and management of new digital solutions for the Portal, putting the user first and responding to audience need.
•  Management of digital production workflows and coordination of teams, suppliers and budgets for the Portal
•  Support a coordinated approach to other key digital systems, including Raiser’s Edge, core Microsoft tools and finance systems, ensuring they link and support delivery, fundraising and operations, and deliver maximum value for the organisation
• Proactive assessment of new and emerging technologies including AI, aiming to ensure the organisation has a digital-first approach
• Lead staff training related to digital platforms and transformation initiatives
• Proactively develop opportunities for digital systems collaboration with delivery partners, funders and other key stakeholders
• Support good data practice across all digital platforms
• Act as the operational lead for digital security and data protection, supporting GDPR compliance and appropriate cyber security controls

Experience and skills

• At least 3 years demonstrable experience of managing digital transformation in a similar sized organisation, including strategic planning and delivery of digital work or projects, coordinating teams, suppliers, and budgets
• Experience overseeing digital production workflows, managing priorities, and working in a process-driven way
• Experience designing and delivering digital solutions that put audiences and users first
•  Excellent communication skills, with the ability to work confidently with a range of stakeholders
• The ability to analyse complex situations, make sound decisions, and adapt to changing priorities and timelines

Job Title:                     Trust & Foundations Officer 

Reporting To:             Trusts and Foundations Manager 

Salary Range:             £33,000 per annum 

Contract Type:            Permanent 

Location:                   Hybrid, across London sites and Sheffield, with expectation to attend meetings in London, once a month minimum                                         
 

Working days/hours per week: 35 hours per week, 9AM – 5PM
 

Our Vision: A UK where “No good food goes to waste”. 

The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry. 

The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives. 

The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK. 

Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.

Purpose of the Job 
Supporting the step change in growth of the Statutory, Trusts and Foundations income stream.

Duties & Responsibilities 

• Collaborate with Manager and Senior Managers to manage portfolio through excellent stewardship
• Supporting the creation of a high-quality pipeline of new funding opportunities
• Manage a portfolio of low-level trusts and foundations, with opportunity to progress to mid-level funders
• Write compelling and visually engaging funding applications to new and existing trusts, working in collaboration with finance colleagues to ensure accurate budget and income allocation
• Manage significant mailing programmes to prospects, each campaign focused on specific projects or urgent appeals, including follow up contact  
• Supporting the timely and accurate submission of funding proposals considering finder deadlines and application requirements
• Excellent stewardship of existing funders through timely submission of repots  and thank you correspondence
• Monitoring and evaluation of projects
• Supporting colleagues with important bid administration and activity 
• Supporting and attending stewardship events as required
• Adherence to GDPR and relevant legislation and guidelines of the Fundraising Regulator

The Literacy Pirates is an educational charity working across the UK to develop the literacy, confidence and perseverance of children who are falling behind in school and have fewer opportunities in their personal lives. We offer in-person and online literacy programmes that support children to meet age-related expectations in reading and writing, succeed in school, and thrive beyond the classroom. 

Literacy Pirates is at an incredibly exciting point in its 15-year journey, as we embark on a period of national expansion with a target to quadruple the number of young people we support over the next four years. The Communications Manager role is critical to achieving our national expansion ambitions. We are excited to be able to recruit for this specialist role to develop our brand and lead the investment in our communications and marketing capacity. 

Objectives

To develop and implement a communications strategy that supports the organisational expansion strategy as well as growth in the three key areas of school recruitment, volunteer recruitment and fundraising performance. 

Developing high-quality communications content and stewarding key external relationships in support of organisational comms work.  

Key Responsibilities

• Develop audience specific communications strategies and work with departmental managers to deliver targeted campaigns to recruit volunteers, school partners and new funders. 
• Produce high-quality written, visual and digital content translating our impactful work to be accessible, engaging and audience/channel specific. 
• Develop close and supportive relationships with external ambassadors and other allies, in support of organisational communications work.
• Track engagement across media channels and email marketing, and produce monthly reports for leadership team showing activity 
• Continue the development of our new website, including monitoring analytics. 
• Support freelancers, interns and internal colleagues to design high quality video, social media, print and digital material 
• Drive storytelling initiatives by sourcing and sharing case studies and impact stories that inspire donors and the wider public. 
• Proactively identify communication opportunities as well as new relationships with external individuals and organisations.
• Manage an engaging newsletters distribution system to a range of key audiences. 
• Continue to develop the quality of all external communications ensuring all materials are aligned with our brand guidelines, key messages, and core organisational strategy. 
• Recruit and then manage a Communication and Marketing Associate in year two, resource permitting. 
• Work with the Senior Leader Team to develop and implement our PR & media strategy. 
• Work across the charity to upskill and develop the team in effective, user-centred communications. 
• Work to ensure safeguarding and dignity of children and families are central to all organisational communications.  
   

Person Specification

• 3 years’ experience within a digital communication role 
• Excellent copywriting skills with an ability to craft clear, engaging content for different audiences to tight deadlines 
• Experience with digital advertising and promoted social media posts, analysing trends, reviewing efficacy, and adjusting campaigns in real time 
• Good knowledge of the digital and social media landscape and emerging trends. 
• The ability to simplify complex concepts into plain, compelling English. 
• Proven experience working in an editorial capacity, developing compelling copy for online audiences, with a varied portfolio of written work 
• Experience of digital content creation, commissioning and management 
• Proficiency newsletter creation, working to tight deadlines, collaborating with other departments, and using mail clients 
• Experience of managing suppliers, partners and contributors 
• Familiarity with design software for creating digital assets, such as Canva 

Personal attributes 

• Self-starter, able to work proactively and intuitively 
• Able to work to varying timelines and prioritise own workload accordingly 
• Ability to communicate with a range of people of different levels, disciplines and backgrounds 
• Passionate about addressing poverty and inequality, and commitment to equality and diversity 

Salary: £40,000 – 42,000 (incl. London Weighting)

Contract: Full time, Permanent
Location: London based, two days in the office, with the option to work remotely three days

How to apply

To apply for the position, complete our online application form and upload a CV by midday on Friday 1st May 2026.

Salary: £64,093
Contract: Permanent
Location: London Hybrid, 2-3 days per week in Angel office
Closing date: ASAP
Benefits: 24-28 Days annual leave & option to buy/sell more, up to 5% pension contribution, Employee assistance programme, Life assurance cover, Health cash plan

We have a great opportunity for a passionate Head of Corporate Partnerships to join a national disability charity that supports people with complex needs to live connected, fulfilling lives. This is an exciting moment to join an organisation implementing a new CRM system and organisational strategy, where corporate income plays a critical role in delivering long-term impact.

As part of this pivotal leadership role, you will develop and deliver an ambitious corporate fundraising strategy, leading a team to build a multi-year pipeline of six and seven-figure partnerships. You will diversify corporate income across strategic partnerships, charity of the year programmes, commercial partnerships and more, while modelling inclusive, values-led leadership. This will also see you working across a large and complex organisation, creating compelling proposals, managing high-value relationships, and ensuring exceptional stewardship that maximises value for both partners and the charity.

To be successful as the Head of Corporate Partnerships, you will need:

• Proven experience securing and managing six and seven-figure multi-year corporate partnerships
• Significant leadership experience within the not?for?profit sector, including delivering strategies that transform income
• Excellent communication and relationship-management skills, with the ability to influence stakeholders at all levels

If you would like to discuss this role with us please contact us and quote the reference 2909JP.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.
 

The Trust of St Benedict’s Abbey, Ealing, wishes to appoint a Safeguarding professional as a permanent position to continuously ensure that Ealing Abbey and its works are comprehensively assured to be safe environments for all.

The post is to be the Safeguarding lead responsible for ensuring the highest standards of safeguarding across all activities of Ealing Abbey. It is to promote an effective culture of safeguarding that protects the health and wellbeing of everyone who comes into contact with the Abbey, ensuring they can live free from harm and abuse. It is to support victim survivors, helping to bring their voices to the forefront in all our safeguarding work.

The role is to assist the Safeguarding Trustee, providing strategic leadership, policy oversight, governance, and cultural development in safeguarding. It is to ensure compliance with national legislation and the “One Church” Approach of the Catholic Church of England and Wales articulated through the Catholic Safeguarding Standards Agency (CSSA) within the safeguarding framework of the Abbey charitable trust.

This part-time role allows for flexible working hours appropriate for fulfilling the responsibilities outlined in the job description. There is the possibility for hybrid working.

Salary of between £40-48k FTE depending on experience.

Required from June 2026

Victim Support is recruiting for an Hospital Independent Domestic Violence Advisor (IDVA) to support victims of domestic abuse, based at Bedford Hospital. This is a full time role on a fixed term contract until 31st March 2027.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…..

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

We are looking for an Independent Domestic Violence Advocate (IDVA). This is a full time role on fixed term contract until 31/03/2027. The aim of this role is to support victims of domestic abuse, who are inpatients or outpatients of Bedford Hospital. This role will be part of our other wider specialist services covering Bedfordshire.

As an IDVA you will be:

• Working closely with the safeguarding team and a range of other hospital departments
• Providing a high quality support and advocacy service to victims of domestic abuse.
• Managing a caseload; identifying and assessing risks and needs, providing a tailored crisis intervention service trough individual safety planning, advocacy, emotional and practical support.
• Working with other agencies and advocating on behalf of service users in order to help them access services to keep them safe.
• Working within a multi-agency framework consisting of partners as well as MARAC and other local partnerships to offer a coordinated response to domestic abuse.
• Promoting the service and raise awareness of domestic abuse through the delivery of training

You will need:

• Experience of working in support and advocacy with victims of domestic abuse is advantageous
• To be able to prioritise work and deal with competing or conflicting demands/needs and interests and promote organisation interests and values.
• To ideally hold a SafeLives IDVA accreditation, relevant degree, vocational qualification or relevant experience of delivering a service and working with domestic abuse victim's/service users in a statutory, voluntary or community work setting.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

It's an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support  -  and we're also now beginning recruitment for several new roles and to fill vacant positions. 

Victim Support is seeking a committed and detail-focused Deputy Team Leader to help coordinate and maintain excellent support for witnesses within busy Court environments in Mansfield and Nottingham. You will play a vital role in supporting the Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey.

This role is full-time working 37.5 hours per week covering Mansfield Nightingale Court & Nottingham Crown Court.

Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?

If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.

Head of Finance (1 FTE)

Full-Time, Permanent
Salary: £62,163 – £73,992 per annum pro rata
Location: Bournemouth Campus with regular trips to London

Health Sciences University (HSU) – formerly AECC University College – is a specialist health sciences institution dedicated to excellent education, clinical care and applied research.

Following the approval of our new university title in July 2024, and the merger of the University College of Osteopathy into HSU from 1 August 2024, we are entering an exciting phase of growth and transformation across our Bournemouth and central London campuses.

We are a values‑driven organisation inspired by our mission to create a healthier society through education, research and clinical care. Our staff and students form a caring and inclusive community, working together to deliver our Strategic Plan 2021–2026, which will soon be refreshed to reflect recent institutional developments.

HSU delivers a diverse and growing portfolio of pre‑ and post‑registration courses and research in allied health and related disciplines. We also provide substantial CQC‑registered clinical and imaging services, offering high‑quality care to staff, students and the wider community. These facilities create a unique environment for practice learning, support for NHS partners, and a strong platform for applied research.

Partnership working is central to our identity as an agile and collaborative higher education and clinical provider. As we grow across Dorset and London, we are developing a more strategically informed approach to partnership working—locally, regionally, nationally and internationally.

About the Role

We are seeking an experienced and forward‑thinking Head of Finance to act as the University’s senior professional lead for financial management, planning, reporting and control.

This pivotal role provides authoritative financial stewardship, ensures compliance with regulatory requirements, and plays a key part in shaping strategic decision‑making across the institution.

You will lead the Finance function to:

• Deliver high‑quality financial information
• Strengthen long‑term financial sustainability
• Provide expert advice to the Executive Team, Senior Management, the Board of Governors and external regulators

The role also involves leading the strategic development and continuous improvement of financial systems, ensuring that platforms, reporting tools and workflows are reliable, efficient and fit for purpose. HSU currently uses Exchequer, and you will lead the selection, development and implementation of a new finance system.

You will work closely with the Chief Operating Officer to ensure that legal, regulatory and compliance matters are embedded across the University.

About You

You will be an inspirational and motivating senior manager with substantial financial management experience in the Higher Education sector. You will also:

• Hold a recognised accounting qualification
• Be comfortable leading from the front while working collaboratively within a senior management team
• Have experience implementing and improving financial systems
• Demonstrate strong budgeting, planning, forecasting and compliance expertise
• Be highly organised and capable of managing multiple priorities
• Have proven experience in regulatory financial reporting, including statutory data returns to the Office for Students
• Be confident liaising with internal and external stakeholders, providing timely reports for University Management and Board Committees

Applicants must be able to demonstrate eligibility to work in the UK in accordance with the Immigration, Asylum & Nationality Act 2006.

Benefits

• Competitive employer’s pension
• Generous annual leave entitlement
• Enhanced policies
• Subsidised clinical treatments
• Training and development opportunities
• Employee Assistance Programme
• And more

Please note: CVs will not be accepted as a substitute for the application form.

Key Dates

Closing date: Wednesday 8 April 2026
Interviews: Thursday 16 April 2026

HSU values diversity and inclusion and welcomes applications from all sections of the community. We are committed to creating an inclusive culture offering equality and opportunity for all. We participate in Disability Confident and Mindful Employer schemes and welcome discussions around flexible working.

We operate a Guaranteed Interview Scheme for applicants who are serving or have served in the Armed Forces.

This post may be subject to an Enhanced or Basic DBS check.

If you'd like, I can also create a shorter CharityJob‑optimised version, or tailor the tone to match your usual style.

As our current CEO steps down after five successful years, we are looking for an outstanding candidate to lead our charity in the next stage of its development.

As Chief Executive Officer you will provide strategic and operational leadership to our well-established community charity, ensuring that our activities and projects continue to meet the changing needs of our local community.

You will work closely with the board of trustees to shape the next stage of our charity’s development. You will lead our staff team and ensure that all the resources and structures are in place that allow them and the charity to flourish. This means successfully securing grant funding, leading our community fundraising efforts, ensuring the charity meets its legal and regulatory obligations, managing the operational finances, and building effective partnerships within the local voluntary, community, and faith sector.

You will be equally comfortable writing a funding bid, supporting a member of staff, navigating a spreadsheet, working directly with beneficiaries, and providing concise and accessible reports to trustees and stakeholders. This is a varied role where no two days are quite the same. Your work will make a real difference to the lives of those we support and this is what makes it so rewarding.

For more information please see the recruitment pack attached. The closing date for applications is Friday 17 April 2026.

Job Title:                       Community Coordinator 
 

Reporting To:               Regional Manager 
 

Salary Range:               £25,000 Per Annum
 

Contract Type:           Full Time, 12 month Fixed Term 
 

Location:                      Field Based role covering Yorkshire, Licolnshire, Humberside 
 

Working days/hours per week: 35 hours per week, Monday – Friday, 9am – 5pm                     
 

Our Vision: A UK where “No good food goes to waste”. 

The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry. 

The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives. 

The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK. 

Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.

Purpose of the Job 

To focus on the growth and sustainability of the FareShare Go programme; through maximising relationships and adding value to create the best experience for the charity and store community in your designated area.  
 

Duties & Responsibilities 

• Annual and on-going charity account management  

• Liaison with store or retailer personnel to ensure positive charity experience and issue resolution 

• Strong skills in relationship management and networking for programme development 

• Compliance and safety of charity food use 

• Community engagement  

• Operational support and data reporting for performance improvement 

• Provide pro-active leadership and support in ensuring the delivery of all functional demands. Ensure the functional processes and procedures are appropriately controlled. 

• Create and maintain an innovative environment that encourages colleague participation in raising standards of quality, team working and communication

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. And that impact can be felt by entire family. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer.

We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make their voices heard and their unique needs understood, so they can get the right care and support at the right time

About the role

We’re looking for a Policy and Public Affairs Manager with experience in delivering high-impact, voice-led policy, public affairs and campaigning work to join our Policy and Influencing team.

We have a growing and ambitious commitment to creating positive change in the health and care system to achieve the change children and young people with cancer, and their families, need across the UK. This means amplifying the voices of young cancer patients and delivering evidence-based campaigns that make change happen.

The Policy and Public Affairs Manager is responsible for ensuring our policy and influencing work has maximum impact through our public affairs and campaigning across the UK. This work will be co-created with children and young people at every appropriate opportunity. Building relationships is a crucial part of your role and you will support the Head of Policy and Influencing to deliver Young Lives vs Cancer’s policy, influencing and voice work to be sector leading and develop a range of external relationships to inform our work in this area.

Our Policy, Influencing and Voice Team build the evidence base we need to develop sound policy positions, works to influence the system for children and young people with cancer and their families, so we can change experiences of having cancer and ensure children and young people’s voices are heard. The team is a part of the Innovation, Policy and Systems Change Directorate, which synthesises our policy, research, campaigning, voice, innovation and systems change work.

This role is subject to a criminal record check. In the event of a successful application a basic criminal record check will be completed. A previous conviction is not necessarily a barrier to employment. We encourage qualified applicants to apply, and we will consider each case individually.

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.

• Monitoring and analysing developments and trends in policy affecting children and young people with cancer, to identify relevant policy issues across the UK at an early stage and to advise on and help shape the charity’s response and public position.
• Working with colleagues across the team to develop policy positions that are relevant, up to date and can be used to support wider campaigning and influencing activities to engage our supporters, across health, social care, benefits and welfare reform, education issues and other relevant issues.
• Planning, managing and implementing public affairs plans and engagement based on policy priorities and effectiveness, liaising with external partners and coalitions, including designing and delivering our proactive engagement with elected representatives, monitoring the public affairs environment and co-ordinating reactive and proactive activities across the UK.
• Delivering a campaigns programme which builds on are previous successes, ensuring our campaigns and public affairs programmes work alongside with and alongside children, young people and families.
• Working with the Head of Policy and Influencing to support Young Lives vs Cancer’s engagement, communications and influence with policymakers, elected representatives and other key stakeholders.
• Developing external partnerships and networks to strengthen policy and public affairs activity

What do I need? 

The key skills we’re looking for in this role are:

• Ability to deliver strategic policy and public affairs activity based on robust evidence, from development to evaluation.
• Successfully influence politicians and key decision-makers to achieve strategic goals at different levels of government, through managing the delivery of successful public affairs campaigns
• Overseeing work that involves beneficiaries in policy and influencing work, demonstrate effective influencing skills
• Awareness and understanding of and/or experience of working in the policy issues facing young people with cancer across all four UK nations, and the wider policy and influencing and/or campaigning landscape
• Demonstrate excellent verbal and written communication skills at a variety of levels to a wide range of audiences, in particular a political audience
• Be an organised, systematic and a confident worker - managing a fast paced and reactive workload alongside longer-term strategic work whilst demonstrating attention to detail and accuracy

What will I gain?

For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing, Thinking & Growth Days: four days a year to to step back from the day-to-day and focus on your own learning and development
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

To find out more about our benefits package, have a look on our website.

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value AI adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to tell us about your skills and experiences in your own voice.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

#ShowTheSalary #NonGraduatesWelcome

The Development Manager (Grants) leads on bid-writing and relationship building with grantmakers (Trusts/Foundations/Public). The candidate will be a key player in the Grants team alongside the Director of Development (Grants/Major Gifts) and Development Officer. Create has seen its fundraising increase significantly in recent years, as it fulfils its ambitious plans to double its reach by its 25th anniversary in 2028. The Grants team is responsible for securing over 50% of the charity’s income, managing an extensive portfolio of T/F/Public funders, approaching a well-researched pipeline of potential funders, and researching prospects. The successful candidate will share Create’s commitment to the transformative power of the creative arts within community settings, with exceptional written and verbal communication, research, organisational and IT skills, and meticulous attention to detail.

Job Title: Advice Session Team Leader/Trainee Team Leader 

Salary Scale: Scales3.1 - 3.4 

Salary: £30,471 - £33,297 FTE. P/T hours will be considered 

Hours of work: 37.5 hours per week

Pension: 3% employer contribution 

Annual Leave: 25 days plus Bank Holidays 

Place of Work: Citizens Advice Exeter, Dix’s Field, Exeter, EX1 1QA with the possibility of some home working 

Join us and help make a real difference 

Do you care passionately about making sure people get the advice they need to find a way forward? Are you motivated by tackling injustice and influencing social policy change? 

Whether you’re looking to take the next step in your advice giving career, or you’re already an experienced Citizens Advice supervisor seeking a fresh challenge in a new part of the country, this could be the perfect opportunity for you. 

At Citizens Advice Exeter, you’ll join a supportive, forward thinking team who are committed to empowering local people, driving positive change, and working together to create a fairer society. If you’re someone who thrives on helping others, enjoys problem solving and wants to make a genuine impact every day, we’d love to hear from you. 

What we’re looking for  

Ideally, you will already have experience as an Advice Session Supervisor within a local Citizens Advice. If not, you may be an experienced adviser who is ready to take that exciting next step in your advice career – and we’d be delighted to support you on that journey. 

You will thrive on working with a diverse range of people and bring an openminded, approachable and nonjudgmental approach to your work. You will take an empathetic and compassionate stance with colleagues and with any clients you come into contact with. Strong critical thinking skills, the ability to problems solve, and the confidence to support others will be key to your success in this role. 

As a valued member of our Advice Services Team, you will: 

• provide supervision and support to our team of volunteer and paid advisers and caseworkers 

• play an active role in shaping, monitoring and delivering our Business Plan 

• help us maintain and develop high quality services, including supporting the growth of new volunteer roles 

• take on people management responsibilities, following our agreed policies and approaches around recruitment, equal opportunities, performance, wellbeing, discipline, grievance, training and health and safety 

• contribute to our budgeting and financial monitoring 

• support the continuing evolution of our services so they remain responsive to national guidance and local needs 

• help promote our aims, principles and achievements across the organisation and within the wider community 

• ensure we continue to meet the requirements of the Citizens Advice Membership Scheme 

• participate fully in Advice Services Team meetings and shared learning 

Key Work Areas and Tasks 

• Supervise advisers and caseworkers – both paid and volunteers. 

• Attend project meetings with partners, if required.  

• Set up new projects by liaising with partners and funders and supporting with the recruitment process. 

We value diversity, promote equality and challenge discrimination. 
We encourage and welcome applications from suitably skilled candidates from all backgrounds. We particularly welcome applications from candidates who are disabled, or from Black, Asian and other racially minoritised backgrounds, as these groups are currently underrepresented at Citizens Advice Exeter. We also actively welcome applications from LGBTQ+ candidates. 

Person Specification 

Essential criteria 

• Two years’ recent and ongoing experience of advice work. 

• Experience of managing volunteers and caseworkers. 

• Ability to demonstrate how s/he keeps knowledge up to date. 

• Ability to analyse and interpret complex information. 

• Understanding of the importance of support, development and motivation. 

• Effective oral communication skills

• Effective writing skills.

• Understanding of the issues involved in interviewing clients.

• Numerate to the level required by the tasks. 

• Ability to prioritise own work and the work of others, meet deadlines and manage workload in a pressured environment. 

• Ability to use IT in the provision of advice and the preparation of reports and submissions. 

• Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.

• Ability and willingness to work as part of a team. 

• Ability to monitor and maintain recording systems and procedures.

• Understanding of the issues affecting society and their implications for clients and service provision.

• Understanding of and commitment to the aims and principles of the CA service and its equal opportunities policies.

Desirable criteria 

•  Experience working as an Advice Supervisor for Citizens Advice 

• Experience of supervising/giving debt advice 

• Experience of working within a Citizens Advice charity   

• Experience of working with the public in an advisory capacity