Product innovation manager jobs in Birmingham
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Reporting to: Products Manager
Hours: Full Time (35 hours per week)
Key Relationships: Products Manager, Stewardship Manager, Fundraising Lead, Director of Development, CEO, COO, Trustees, External Partners
Location: Remote Working, with national travel requirements for meetings, events and collaboration.
OVERALL PURPOSE
To support the Products Manager in the development, delivery and administration of innovative fundraising products and initiatives that generate income for NHS Charities Together whilst helping NHS charities increase their own fundraising income.
The Development Product Executive will play a key role in coordinating fundraising products including the lottery programme, the National Legacy Campaign, , fundraising toolkits and collective fundraising initiatives. The role will help ensure products are delivered effectively, members receive excellent support and product performance is monitored to drive continuous improvement.
Working collaboratively across the Development team, the Development Product Executive will help deliver high-quality fundraising products that are accessible, scalable and responsive to the needs of NHS charities.
KEY RESPONSIBILITIES
The main duties and responsibilities of the role holder are as outlined below:
Product Delivery & Development
- Support the Products Manager with the delivery and ongoing development of fundraising products, campaigns and initiatives for NHS charities.
- Support the administration and delivery of the lottery programme, including member onboarding, supplier liaison, reporting and responding to enquiries. The role will support NHS charities to recruit players to the lottery, so experience of engaging and growing membership or supporter bases, and understanding recruitment journeys, would be beneficial.
- Assist in developing, testing and evaluating new fundraising products and pilot initiatives.
- Produce and maintain fundraising toolkits, guidance documents, templates and other supporting resources.
- Coordinate timelines, project plans and actions to ensure fundraising products are delivered to schedule.
- Support the creation and delivery of collective fundraising initiatives that enable NHS charities to collaborate and maximise fundraising opportunities.
Member Support & Collaboration
- Act as a first point of contact for member charities with queries relating to fundraising products and initiatives.
- Build positive relationships with NHS charities, understanding their needs and supporting successful implementation of fundraising products.
- Coordinate member communications relating to fundraising products, campaigns and opportunities.
- Support the delivery of webinars, workshops and member events, including preparing materials, managing registrations and following up with attendees.
- Gather feedback from member charities and supporters to inform future product development and improvements.
- Support the delivery of consultancy projects where required.
Product Administration & Performance
- Maintain accurate project documentation, timelines, budgets and performance records.
- Collate income, participation and engagement data across fundraising products.
- Produce regular reports and dashboards to monitor product performance and support evaluation.
- Assist in monitoring budgets, expenditure and income against forecasts.
- Maintain accurate records on Raiser's Edge and other systems in line with GDPR and organisational policies.
- Support supplier administration, including raising purchase orders, processing invoices and monitoring contracts where required.
Marketing & Communications
- Work collaboratively with the Communications Team to develop and schedule marketing materials that promote fundraising products.
- Coordinate the production of product resources, case studies and promotional content.
- Identify member success stories and examples of best practice to share across the NHS charity network.
- Support campaigns that encourage member engagement and product participation.
Innovation & Continuous Improvement
- Monitor fundraising trends, emerging products and sector developments to identify new opportunities.
- Support the testing and evaluation of new fundraising ideas and product improvements.
- Assist with gathering insight and learning from product pilots to improve future delivery.
- Contribute ideas that improve efficiency, supporter experience and member engagement.
Cross-Team Collaboration
- Work closely with colleagues across the Development Team to ensure fundraising products complement wider fundraising activity.
- Collaborate with Data & Systems and Business Support teams to ensure effective administration and reporting.
- Support wider fundraising activity, including events and campaigns, where required.
- Contribute positively to team meetings, planning sessions and organisational projects.
Other Duties
- Visibly live NHS Charities Together's values, including our commitment to diversity and inclusion.
- Carry out duties in accordance with NHS Charities Together's Health & Safety policies and procedures.
- Work flexibly, prioritising workload and supporting colleagues across the organisation as required.
- Adhere to relevant legislation, fundraising regulation, GDPR and organisational policies and procedures.
- Maintain confidentiality and handle sensitive information appropriately.
This is not meant to be an exhaustive list of duties. Flexibility is required and the post holder will be expected to undertake other duties appropriate to the role and within their skills and experience when reasonably requested.
Competencies
Teamwork – 'One Charity', working within and across teams
- Collaborates effectively across teams to ensure fundraising products are successfully delivered and continuously improved.
Building trust and respect – listen, feedback and learn
- Builds positive relationships with NHS charities, suppliers and colleagues through responsive communication and a collaborative approach.
Responsibility – owning your part in our success
- Takes ownership of product administration, project coordination and delivery to ensure high-quality outcomes. Demonstrates excellent attention to detail and follows through on commitments.
Professionalism – creating an environment to achieve success
- Organises work effectively, manages competing priorities and maintains accurate records and reporting. Upholds fundraising regulations and organisational standards.
Stakeholder focus – understanding the needs of our stakeholders
- Provides excellent support to member charities, ensuring fundraising products are practical, accessible and responsive to their needs.
Acumen – sound decision-making
- Uses data, feedback and learning to improve product delivery and identify opportunities for innovation and continuous improvement.
PERSON SPECIFICATION
Knowledge, Skills and Experience
Essential
- Experience working within a fundraising, marketing or project coordination role
- Experience coordinating projects or campaigns involving multiple stakeholders
- Excellent organisational skills with the ability to manage multiple priorities
- Strong written and verbal communication skills
- Experience producing reports and analysing performance data
- Strong IT skills including Microsoft Office, particularly Excel
- Experience maintaining databases or CRM systems
- Excellent attention to detail and administrative skills
- Strong relationship-building and stakeholder management skills
- Ability to work independently and collaboratively as part of a team
Desirable
- Membership or subscription recruitment experience, particularly involving acquisition campaigns or supporter recruitment, would be advantageous.
- Experience supporting fundraising campaigns or products
- Knowledge of fundraising products including lotteries, legacy fundraising or individual giving
- Experience developing toolkits, guidance or fundraising resources
- Experience working with external suppliers or agencies
- Knowledge of fundraising regulation, GDPR and charity sector best practice
- Experience using Raiser's Edge or another fundraising CRM
- Understanding of NHS charities or the wider health charity sector
Registered Charity 
21 - 50
Thank you!
Fulfilment Manager
£42,750 - £46,500 per year
Fixed term until end of February 2027, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
We're looking for a Fulfilment Manager to join us on a fixed-term contract until the end of February 2027. This is an exciting opportunity to play a key role in how we support our fundraisers, supporters and people affected by prostate cancer, ensuring the smooth delivery of fulfilment services across the charity. You'll manage our relationship with an external fulfilment partner, making sure services are delivered efficiently, cost-effectively and in line with agreed standards.
You'll join us at a pivotal time as we begin working with a new supplier. Working closely with colleagues across fundraising, supporter care, health information, digital and customer operations, you'll lead on supplier performance, service improvements and process optimisation. Using data and insight, you'll identify opportunities to enhance the supporter experience, protect income and help ensure our fulfilment service continues to meet the changing needs of the charity.
Alongside leading our fulfilment service, you'll manage and develop our ecommerce function. From stock forecasting and product development to supplier management and shop performance, you'll ensure our online shop delivers a great customer experience, supports fundraising objectives and continues to grow its reach and impact.
You'll also provide line management support to the E-Commerce Executive, providing guidance, feedback and development opportunities to help them thrive.
What we want from you
We’re looking for someone who enjoys improving processes and building strong relationships. You’ll thrive in this role if you’re naturally organised, able to balance attention to detail with multiple moving parts and motivated by delivering an excellent supporter experience.
You’ll be solutions-focused and confident managing priorities, working with data to inform decisions and collaborating across teams to make things happen. You’ll build strong relationships with both suppliers and internal teams and feel confident holding partners to account when needed. You’ll be process-driven, always looking for simpler, smarter ways of working, and comfortable managing complex operational activity while keeping everything running smoothly. Strong attention to detail is essential, particularly when working at pace or with large volumes of data and multiple suppliers.
You’ll bring experience of forecasting, stock management and using insight to guide decisions, along with the ability to support, coach or motivate others, whether formally or informally. Ideally, you’ll also have line management experience.
If this sounds like you, we’d love to hear from you and see how you could help us make a real difference for our supporters!
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.
Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.
We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.
How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.
You can also download a copy of the job description and access the link to our careers portal to submit your application by visiting our website via the link.
The closing date is Sunday 6th September 2026. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 14th September 2026.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and more than a thousand international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.
Our team is at the heart of our business and it is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying if you have any questions about working at Unifrog, please contact our Recruitment Lead (contact details on our website).
Employer Partnerships at Unifrog
We provide employers in the UK with a unique opportunity to connect with 1.9 million students and thousands of careers leaders and teachers at our partner schools and colleges. Whether employers are looking to improve the diversity of their workforce or want to support disadvantaged students through their corporate social responsibility (CSR) objectives, our tailored partnerships support employers to reach their early careers and DEI goals while also bringing engaging employer content to our audience of students in the UK.
What you’ll do
The Head of Employer Partnerships role is to make sure we achieve our partner growth, resubscription and revenue targets. You’ll be responsible for maintaining and improving sales excellence within the team, and ensuring a sky high resubscription rate. You’ll also establish and develop relationships with partner networks who can help us raise our profile in the early careers space, and secure opportunities to share our data insights with emerging talent and CSR audiences.
Key responsibilities:
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Lead the Employers team to achieve their objectives, including increasing our partner base, the diversity of our employer partners, and hitting revenue and resubscription targets.
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Shadow the Employer Partnerships Managers on demos and check-in calls. Share best practice, give feedback and support the team to perform as best they can.
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Support the Employer Engagement Coordinator and Partnerships Managers with account management processes and look for ways to improve return on investment for partners.
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Work closely with the New Business Lead to build prospecting campaigns and achieve demo targets.
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Conduct performance reviews and support the team with their development goals.
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Be the point person for escalation of issues related to partners at a high risk of being lost/that have expressed a desire to end their partnership with us.
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Establish and develop lasting partnerships with leading networks in the early careers space.
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Be responsible for the sales and partner retention for a small number of employers, with the responsibilities of an Employer Partnerships Manager.
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Lead on in-person and online events, working closely with our Events and Marketing teams to deliver outstanding and impactful experiences for our employer partners, teacher, student and parent audiences.
Working together
You will line manage the Employer Partnerships Managers and Employer Engagement Coordinator. You’ll work closely with the New Business Lead, Data and UK school and colleges teams, and liaise with the Marketing and Events team on the promotion of events and collateral required.
You will report to the Partnerships Director for UK and Employers.
What we’re looking for
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2+ years sales experience.
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Strong leadership skills and line management experience, with the ability to motivate and inspire teams and individuals.
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Proven track record of excellent relationship management.
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A background or interest in Early Careers/Talent or Social Value.
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Strong communication skills - both written and verbal.
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Personable and resilient.
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Innovative and able to implement and execute strategies.
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Proficient in forecasting and data analysis.
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Excellent presentation skills to represent Unifrog at events.
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Active listening and objection handling skills
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Keen attention to detail.
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Strong organisational skills.
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Interest in the education and early careers space.
Benefits
On our jobs page you’ll find a full list of the benefits we offer our team. Here’s a snapshot:
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Mission focussed
Join one of Escape the City’s top 1% employers and help transform careers and destinations in schools.
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Be part of a growing company
Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
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Grow individually
Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
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Have impact
Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
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£52,000 per annum (Grade D) pro rata, plus commission from employer partnerships in your portfolio and performance-related incentives. (OTE £57,000 per annum, pro rata).
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Full-time.
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Fixed-term contract for 15 months.
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Work remotely or in our London or Edinburgh offices.
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28 days paid holiday per year (plus bank holidays).
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Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9:00am to 4:30pm on Friday.
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Start date: 2nd November 2026, though we will be flexible for the right candidates.
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If you require reasonable adjustments, or want to discuss any details about the role before applying, please contact Mhairi (details on our website).
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We can only consider candidates who have the right to work in the UK.
Application process
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Deadline: 10:00am (BST) on Monday 24th August 2026.
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We may need to close applications early if we receive a lot of interest. As long as you’ve already started applying, we’ll give you 48 hours’ notice of the deadline changing - so if you’re thinking of applying, please start an application so we can keep you updated.
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Stage 1: Application form (~1 hour)
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Visit our website to upload your CV and complete the questions below.
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Please note that we do not review CVs at this stage of the application process, so please be as specific as possible about your experience.
i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
ii. Tell us about a time you had to lead a team to meet a goal - what was your approach? (250 words)
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Stage 2: Phone task (15 minutes)
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Stage 2: Video call interview (1 hour)
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Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions).
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Video call interviews will be held w/c 7th September 2026.
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Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring
Inclusion and diversity at Unifrog
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How we communicate
Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
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Embedded EDI
As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
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Recruitment processes
To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
