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We are looking for an ambitious and passionate fundraiser to join our Individual and Legacy Giving Team and play a leading role in shaping the future of legacy fundraising across Guy’s & St Thomas’ Charity.
At a pivotal time for legacy giving, this role offers the opportunity to drive significant growth through the development of a compelling new legacy proposition, scaled pipeline development, and the creation of a sector-leading stewardship programme. As part of our new 10-year fundraising strategy, the Legacy Giving Manager will help realise the growing potential of gifts in Wills, delivering insight-led acquisition campaigns and exceptional supporter experiences that inspire long-term support and lasting impact for patients, families and communities.
This is an exceptional opportunity for a fundraiser who wants to make a lasting impact, shape the future of legacy giving within a leading NHS charity environment, and contribute to a programme with ambitious plans for growth and sector leadership.
Key Responsibilities
General Responsibilities
Communication & Networking
Decision Making, Planning & Problem Solving
Innovation & Portfolio Development
Service Delivery
Analysis & Research
Teamwork, Teaching & Development
Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.
Skills, Knowledge and Expertise
Skills, abilities, and attributes:
Knowledge, experience, and qualifications:
Benefits
The client requests no contact from agencies or media sales.
ALDER HEY CHILDRENS CHARITY
Job title: PR, Communications & VIP Engagement Manager
Salary: £39,428-£50,450
Hours: 37.5 hours per week
Location: Mix of home working and office based (office is at Alder Hey, Liverpool). Hybrid working available.
About us
Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.
The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward.
About this role
Are you passionate about using the power of storytelling, media and influential voices to create lasting change for children and young people?
This is an exciting opportunity to join Alder Hey Children's Charity as our Communications, PR & VIP Engagement Manager, helping us deliver our vision of a healthier, happier and fairer future for every child and young person.
Every day, Alder Hey Children's Charity works to create magical moments, fund pioneering research, invest in world-leading innovation and champion better health and wellbeing for children. As part of our ambitious team, you'll play a vital role in sharing these stories, inspiring support and helping more people understand the difference they can make.
You'll lead the Charity's public relations, media and VIP engagement programme, developing creative campaigns that raise awareness, strengthen our reputation and grow our impact. Working alongside colleagues across fundraising, marketing, advocacy and Trust communications, you'll secure high-profile media coverage and build meaningful relationships with celebrities, ambassadors, influencers and public figures who share our passion for improving children's lives.
This is a varied and rewarding role that combines strategic thinking with hands-on delivery. You'll help shape how the Charity is seen, ensure our incredible stories reach new audiences and harness the support of influential advocates to drive fundraising, awareness and policy change.
If you're an experienced communications professional with outstanding media instincts, exceptional relationship-building skills and a passion for making a difference, we'd love to hear from you.
Key Responsibilities will include:
· Leading the Charity's PR and media programme, identifying and delivering proactive communications opportunities that raise awareness, strengthen our reputation and showcase the impact of our work.
· Developing engaging communications and storytelling across press, digital and campaign channels, ensuring consistent messaging that supports fundraising, advocacy and organisational priorities.
· Building and nurturing relationships with celebrities, ambassadors, VIP supporters and media contacts, creating meaningful partnerships that champion Alder Hey Children's Charity and inspire wider support.
· Planning and delivering high-profile visits, events and campaign moments, working collaboratively across the Charity and Trust to create memorable, safe and impactful experiences.
· Working closely with colleagues across fundraising, marketing, advocacy and Trust Communications to deliver integrated campaigns, maximise opportunities and protect the Charity's reputation.
· Monitoring and evaluating communications and VIP engagement activity, using insight and learning to continually improve our impact, profile and supporter experience.
Other Duties
Please see the attached Job Description and Person Specification for more information.
Our Values
At Alder Hey Children’s Charity, our values guide how we work. Being courageous, working together, showing passion and embracing creativity enables us to support the hospital in delivering the very best care for young patients and their families.
Courage
We try new things, take risks and innovate. We speak up, take accountability and act with responsibility.
Together
We work as one team, sharing knowledge and learning. We partner with patients, families, supporters and colleagues.
Passion
We are passionate about what we do and inspire others.
Magic
We are creative, fun and child-led, creating special moments and going the extra mile.
Additional Information
In April 2025, the charity adopted a four-day working week policy. Staff previously working 37.5 hours now work 30 hours across four days, maintaining full pay while supporting a better work-life balance.
This job description outlines the general nature of the role and is not exhaustive. It may be subject to change in line with organisational needs.
Alder Hey Children’s Charity will make reasonable adjustments where required and is committed to equal opportunities and safeguarding children and vulnerable adults.
The post holder will be required to complete an enhanced DBS disclosure check.
How to apply
You can apply by clicking the link below. Applications must include your CV and a covering letter (no more than one side of A4) which answers the following questions:
· How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.
· Why do you want to work for Alder Hey?
Additional information is included within the Job Description and Person Specification.
Closing date: Monday 24th August, 12pm
Interviews will be held in person at Alder Hey on Tuesday 8th September 2026
The client requests no contact from agencies or media sales.
About GFS
Established in 1875, GFS is one of the oldest UK registered charities working to support girls and young women. We believe in challenging gender inequality by empowering girls and young women.
We achieve this by providing groups where girls and young women build friendships, gain confidence, and learn that they are unstoppable.
We create a programme of activities designed to develop confidence, self-esteem, emotional wellbeing, and resilience, and recruit and train women volunteers to run those activities in a single gender space. We prioritise working in areas of disadvantage.
About the job
GFS is entering a new bold and ambitious strategic period; we intend to significantly grow the number of girls we are supporting across the UK, ensuring more girls feel free to be themselves and are proud of who they are. Building on our long-standing community delivery model and our schools programme in Manchester and London, we are seeking a school and groups coordinator to coordinate local GFS activities and support the growth of GFS in Liverpool.
Full information about the role, person specification, and application process can be found in the JDPS and Job Pack.
To apply for a role at GFS, please submit the following:
If you require any adjustments to support your application or the interview process, please let us
know — we’re very happy to help
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role is an opportunity for someone with the appropriate values, experience, and ambition to play a pivotal part in our People & Culture Team.
HR/People Officer
Reference number: 369
Reports to: Director of People & Culture
Working Hours: 37.5 hours per week (Monday -Friday some occasional out of hours)
Contract: Permanent
Salary: £32,000 - £34,000 per annum
Working base: Watford (with occasional travel across Hertfordshire)
We’re Hertfordshire Mind Network
We deliver essential mental health support in Hertfordshire, providing a diverse range of services from our Wellbeing Centres and other locations across the county. We help individuals experiencing mental ill health to make choices, find their solutions, build resilience and manage their wellbeing. We offer opportunities for individuals to get support to allow them to recover from or live with mental ill health.
About the role
As HR/People Officer, you will provide high-quality, accurate support across the full employee/volunteer lifecycle, while also contributing to employee and volunteering relations, and continuous improvement of our People & Culture services. You will be a role model for our values and a key contributor to a positive team culture
As HR/People Officer you will be part of a team who support a headcount of approximately 250 employees, 200 volunteers and 150 self-employed individuals across Hertfordshire. You will be instrumental in ensuring that all individuals employed or volunteering within Hertfordshire Mind receive advice, guidance in a responsive, knowledgeable, and customer-focused way.
Key Responsibilities include:
Employee Lifecycle
Systems, Data & Reporting
Employee Relations & Case Management
Projects & Continuous Improvement
General Responsibilities
Benefits
Please note: The ideal candidate will need to be able to travel and cover the area Herts Mind Network serves. Candidates in Greater London may not be suitable for this role as it is not only in Watford.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of applications is 2nd September 2026
Interviews to be held on a rolling basis.
We will close the advert prior to this date if we receive sufficient applications.
N.B. Please quote reference number 369 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.
In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Role: Assistant Retail Manager
Salary: £19,828 per year (full time equivalent £24,785)
Hours: 30 hours per week
Contract type: Fixed-term maternity cover until September 2027
Location: Bath, Walcot Street
Additional information:
About Alongside:
Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.
If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!
About the Role:
As an Assistant Manager, you’ll play a key role in the success of our charity shops, ensuring everything runs smoothly day to day. From leading and motivating our fantastic team of volunteers to managing stock and creating a warm, welcoming shopping experience, you’ll be right at the heart of our mission.
If you’re passionate about retail, enjoy working with people, and want to make a real difference by helping us raise vital funds for a great cause, we’d love to hear from you!
Responsibilities include:
Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.
You can view the full job description by clicking here.
Qualifications / Requirements:
There are many great reasons to join our team!
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out
Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England.
About the Holocaust Educational Trust
The Holocaust Educational Trust (HET) is a leading UK charity dedicated to promoting education and remembrance of the Holocaust through its educational programmes and advocacy efforts, challenging antisemitism and promoting tolerance and understanding to benefit future generations. Working across the UK, the Holocaust Educational Trust partners with schools, universities, communities and policy makers, to educate thousands of young people across the country. Our core educational activities include our flagship Lessons from Auschwitz Project, youth engagement activities and Testimony 360: People and Places of the Holocaust, a digital programme.
Job Description
We have an exciting opportunity for a Research and Production Officer to join our team based in Central London. After several years of research and development, we launched Testimony 360 in June 2024, a digital programme for UK secondary schools that uses interactive survivor testimony and virtual reality to innovatively teach about the Holocaust. Through the programme, students can interact with a recorded testimony of a Holocaust survivor, before seeing some of the sites they experienced using virtual reality headsets, all without leaving their classroom.
The successful candidate will serve as a member of the Trust’s Programmes Team, responsible for the research, post-production, testing and maintenance of interactive recorded testimony to ensure fluency and usability in the classroom. They will also be responsible for the ethical representation and engagement with the testimonies. We are looking for an individual with experience in research, with an understanding of the sensitive use of testimony, as well as experience of data management systems and platforms used for interactive testimony. They will have the ability to quickly learn how to use new technologies and programmes. As an expert in Holocaust education, you will also contribute to the successful delivery of our Testimony 360 programme through research and development of new content or digital resources.
Key Responsibilities
Interactive survivor testimony
Delivery
Development
General
This job description is not an exhaustive list of duties and may be reviewed and amended in consultation with the postholder to reflect the developing needs of the Trust.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Communications Manager provides operational leadership for CLAPA's communications delivery, ensuring communications and marketing activity is effectively planned, prioritised and delivered in support of the charity's strategic objectives.
Reporting to the Head of Communications and Marketing, the postholder is responsible for translating the communications strategy into coordinated day-to-day delivery. They will oversee the planning, scheduling and operational management of communications activity across the organisation, ensuring work is appropriately prioritised, resources are allocated effectively and projects are delivered to a consistently high standard.
The role directly manages CLAPA's Communications Officers, embedding effective planning, briefing and workflow processes that enable the team to deliver proactive, creative and high-quality communications.
Acting as the primary operational lead for communications delivery, the postholder will ensure colleagues across CLAPA receive responsive, well-planned communications support while maintaining clear priorities and protecting the team's capacity to deliver its best work.
If you think you have the talent, passion and experience to help us ensure we can always meet the needs of the community we serve, we want to hear from you.
Thank you for your interest in working at CLAPA.
In your cover letter please ensure that you detail your skills, knowledge and experience & how they relate to this role. Refer to the Job Description & Person Specification, giving examples from work, education, volunteering or personal experience where relevant. Please ensure that the information you give is relevant to the advertised post. Experience gained outside the UK is also relevant.
From diagnosis to adulthood. For a lifetime with cleft – we're here for the journey.



The client requests no contact from agencies or media sales.
Islington Mind is recruiting a Team Leader for our Mental Health Recovery Pathway service, a trauma-informed mental health provision based across three sites in Islington and responding to the mental health needs of residents through a range of therapeutic interventions and community engagement.
You will be responsible for the running of the Isledon Road day centre, leading and supervising a team of staff and volunteers and managing the mental health open-access drop-in provisions, including:
The client requests no contact from agencies or media sales.
The Talent Set is delighted to partner with Centrepoint to recruit a Corporate Partnerships Manager.
This is a brilliant opportunity to take ownership of one of the charity's flagship strategic partnerships – a recent Third Sector Award nominated partnership. Generating over £1 million in annual income, the partnership has exceeded all expectations since launching in 2023. To date, it has raised more than £4.5 million, including a significant donation to help create genuinely affordable homes. Beyond fundraising, the partnership has driven meaningful policy change, raised national awareness of homelessness and inspired outstanding employee engagement.
Alongside providing exceptional strategic account management, you'll lead and develop a team of 2, supporting the delivery of the charity's mid-value corporate programme, managing relationships worth £10k-£130k.
Key Responsibilities
Person Specification
What’s on Offer
Salary: c. £40,000 - £47,000
2-3 days pw in London office
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Fundraising Manager
Contract: Permanent
Salary: £40,000
Hours per week: 28 hours 4 days per week
Annual Leave: 25 days plus bank holidays (Pro Rota)
Role Description
The Senior Fundraising Manager will play a key strategic role in supporting the mission and ministry of St Edmundsbury Cathedral by developing and delivering a diverse range of fundraising activities, with a particular focus on Trusts and Foundations, major funding opportunities, donor stewardship and the growth of sustainable income.
Working closely with the senior leadership team, the role will identify and develop new funding opportunities, build strong relationships with Trusts and Foundations, and lead the preparation and submission of high-quality funding applications and reports. The postholder will also oversee the Cathedral’s Patron and donor relationships, legacy and regular giving activity, and provide strategic oversight of major fundraising events and initiatives.
Key Responsibilities
Legacy and Appeals
Trusts and Foundations
Donor Acknowledgement and CRM Management
Planned and Regular Giving
Patrons and Donors
Major Fundraising Initiatives and Events
Strategy, Planning and Reporting
Person Specification
Essential Qualities
Qualifications
Experience
Knowledge
Skills and Abilities
Personal Qualities
Desirable
Qualities Qualifications
Experience
Skills and Knowledge
It is our aim to be a centre for learning, both for the Christian faith and beyond.



The client requests no contact from agencies or media sales.
Child Bereavement UK is a digital first organisation leading the way in Digital Transformation across the Bereavement sector. This role will play a vital part in helping Child Bereavement UK turn up the dial across our Regional Fundraising team.
The Head of Regional Fundraising is responsible for overseeing our team of Regional Fundraising Managers and Challenge Events team to maximise income from community groups and associations, businesses and individuals as well as leading the growth and diversity of the challenge events portfolio.
Alongside leading the regional team, you will also be the main point of contact for our team of Community Ambassador Volunteers. You will work with them to keep them engaged, inspired and active with great training, communication, and by providing them with the tools, materials and resources they need to fulfil their roles across the country.
You will develop outstanding supporter relationships and delivering long-term sustainable income through innovative, audience led fundraising.
Main Responsibilities
Leadership
· To lead and inspire the Regional Fundraising team fostering a collaborative and high performing culture that delivers against income and objectives
· Provide clear and supportive leadership that motivates staff to achieve, develop and grow in their roles
· Undertake quarterly reviews for all direct reports
Regional Fundraising
· Grow sustainable income by inspiring individuals, groups, schools, businesses and volunteers to support our work
· Build meaningful relationships and provide outstanding donor care from first contact through to long-term stewardship
· Lead on the strategy and development of Fundraising Committees across the country
· Lead the development of all fundraising products, propositions and community and events, to effectively acquire and engage our mass audience target markets
· Working alongside the Volunteer Manager lead on the recruitment and retention of the Community Ambassadors programme
· Use innovation and donor and market research to help define and shape Child Bereavement UK Regional fundraising offer
· Maximise income, by overseeing the development of key income sources, including community, challenge events and regional challenge events
· Drive an innovation-focused culture, constantly evolving our product offerings to expand the charity’s reach and impact
· Maintain up-to-date knowledge on sector and market trends, the legal environment impacting on public fundraising and ensure compliance with standards determined by Fundraising Regulator
Strategy, Planning and reporting
· Develop and execute bold strategies to grow the charity’s Regional Fundraising portfolio, optimising supporter journey and maximising income generation
· Develop case for support information and tools for effective ways of working, including approval processes
· Work with the Director of Income Generation to develop the annual budget, including leading on monthly performance reports and contributing to quarterly reforecasts and reporting against KPI’s and milestones
· Oversee the development of supporter journeys and stewardship of all Regional audiences and key community relationships to maximise retention and ensure long-term income growth
· Identify and develop new income generating opportunities across Regional Fundraising
· Ensure that we provide an excellent supporter experience to all our supporters, regardless of value
· Proactively manage all aspects of Regional Fundraising to increase our supporter base and maximise income
· Coach, train and inspire your colleagues across the organisation on the importance of excellent supporter care.
Person Specification
Essential
· A proven track record in Regional or Community fundraising roles leading on the development of new, successful programmes
· Demonstratable strong strategic planning skills and the ability to develop and implement long-term strategies to achieve fundraising targets and enhance the charity's mission
· Proven leadership and people management skills, with experience in overseeing multi-disciplinary teams. Essential experience includes team leadership, staff motivation, setting clear objectives, and fostering a collaborative work environment
· Experience in effectively developing, managing and reporting complex income and expenditure budgets
· Exceptional communication and negotiation skills, with the ability to influence at senior levels and excellent written skills
· Excellent relationship-building and stakeholder management skills
· Excellent analytical skills, making informed and balanced decisions or recommendations, understanding the impact of
· decisions
· Understanding of the importance of delivering a positive supporter experience and experience in creating and delivering stewardship plans
· Experience of identifying and delivering innovative approaches
· A proactive and results-driven mindset.
Desirable
· Experience in managing, supporting, developing and motivating colleagues in a digital first organisation
· Experience of salesforce or other similar CRM systems
· Evidence of continued professional development
Benefits
· 28 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.
· TOIL for our hours work.
· Contributory pension scheme.
· Company sick pay.
· Employee Assistance Programme.
· Life assurance.
· Training loans.
· Enhanced family friendly policies.
Recruitment Timetable
Application deadline: 12th August 2026 at midnight
We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who Are We Looking For?
We are seeking an experienced Associate Trainer to deliver high-quality training and workshops across Northern Ireland on behalf of Ygam. The post holder will facilitate engaging learning experiences, maintain high standards of safeguarding and quality assurance, and contribute to Ygam's mission by helping professionals understand and respond to gaming and gambling-related harms affecting children and young people.
The role is ideal for an experienced trainer, educator or youth practitioner with strong facilitation skills and knowledge of safeguarding, education or public health, who is passionate about improving outcomes for children and young people. You will be confident working independently and remotely, while also collaborating effectively as part of a team.
You will be skilled at adapting training delivery to meet the needs of different audiences and contexts, ensuring sessions are inclusive, engaging and responsive to participant needs.
Ygam is an equal opportunities employer. We value diversity and welcome applicants from underrepresented backgrounds, including people with lived experience of gaming and gambling harms, people with disabilities, people from minority ethnic groups, LGBTQ+ people, neurodivergent people and armed forces veterans.
Main Role and Responsibilities
You will be responsible for delivering training across Ygam’s portfolio of programmes, including education, youth work, health, social care, community and sporting sectors.
You will lead workshops and training both online and face to face. The role will support professionals, parents, carers and young people to understand and help prevent gaming and gambling harms. It will focus on using education to increase awareness of the social, environmental and commercial influences, including the practices of the industries, that can shape behaviours and increase the risk of harm among young people.
A crucial element of your role will be updating all relevant records and CRM systems.
You will be required to market additional learning, resources, and training opportunities to delegates and to promote the work of Ygam at conferences and events.
Role Requirements
Duties will include but not be limited to:
Delivery
· Deliver the Ygam portfolio of workshops (online and face to face)
· Provide high-quality training to a range of professionals and young people in line with Ygam’s quality standards and facilitator guidance
· Be responsive to delegates needs, providing excellent customer service and answering questions and queries in a supportive manner
· Provide regular feedback on training materials, recommending adjustments if needed for Northern Ireland
· Escalate safeguarding, wellbeing or reputational concerns promptly in accordance with Ygam policies and procedures
· Act as an ambassador for Ygam, ensuring all interactions with delegates and stakeholders reflect organisational values and professional standards
· Highlight further training and / or partnership opportunities for Engagement Managers through workshops and delegate contact.
Planning
· Work with Engagement Managers to schedule delivery
· Ensure all resources and materials are up to date and be prepared for delivery
· Develop materials for information sessions and present to external stakeholders
· Ensure joining instructions are sent to all delegates
· Develop stakeholder relationships, providing ongoing support for those trained.
· Attend key events as arranged with Programme Lead to represent Ygam
· Maintain awareness of local priorities, policy developments and stakeholder networks within Northern Ireland to support effective delivery and relationship building
· Support Engagement Managers with networking and presentations for external stakeholders
· Work closely with Ygam colleagues to promote and collaborate across the programme portfolio
Outcomes:
· Ensure accuracy of data utilising the CRM system
· Encourage completion of post training surveys
· Remain up to date with the latest evidence-based research on gaming and gambling harms
Learning and Development:
· Work closely with The Programme Lead: Engagement, to develop objectives and review performance.
· Ensure all relevant CPD is completed and up to date on platforms such as IHasco
· Attend support sessions with line manager (both remotely and in person).
· Record performance in your monthly 1-1’s with your line manager
· Engage in peer observation and feedback to encourage reflection on your practice and learning from colleagues.
Administration:
· Send out joining instructions via our CRM system to delegates prior to workshops
· Record attendance and email delegates post workshop to gather feedback
· Ensure all records are maintained in accordance with GDPR/data protection legislation
· Work in collaboration with your line manager to adapt and improve programme processes, administrative and training content.
· Manage workload, communications and administrative tasks in a timely manner to support effective delivery as an Associate Trainer
Person Specification
Essential:
· Experience delivering training online and face to face training to both adults, children and young people
· Proficiency with online delivery and experience using MS Teams and Zoom to facilitate online learning
· Ability to work independently, manage competing priorities and maintain high standards of organisation
· Understanding of safeguarding principles and their application within education, youth, health or community settings
· Ability to explain complex topics such as gaming risks, online behaviours and digital harms in a clear and accessible way.
· Public speaking experience
· Prior experience of working in education, public health or youth services, with a detailed understanding of children and young people’s services
· Excellent verbal and written communication skills
· Strong IT skills (MS Word, Excel & PowerPoint especially)
· Experience of driving projects to achieve agreed outcomes
· Ability to work in a highly organised manner with a keen eye for absolute detail.
· Ability to work as a self-employed associate and manage own schedule
· Employment rights to live and work in the UK
· Experience of working collectively as a team to meet targets.
· Willingness to travel where necessary for the role.
· Ability to capture outcomes and impact data, (quantitative and qualitative) to help inform practise.
Desirable:
· Knowledge of the Northern Ireland education and health system
· Strong interest / understanding of public health and prevention-based approach to harm reduction
· Knowledge of safeguarding arrangements and children's services within Northern Ireland
· Experience delivering training informed by a public health or prevention-based approach
· Strong networking and relationships building skills
· Experience utilising CRM systems, particularly Salesforce
The successful applicant will be subject to reference checks, an Enhanced Access NI check, and must have Employment rights to live and work in the UK.
The client requests no contact from agencies or media sales.
MEMBERSHIP MARKETING & INSIGHT MANAGER
18 hours per week (flexible working considered) Fixed-term contract - 6 months (with potential to extend)
£36,000-£40,000 FTE (£17,600-£19,600 pro rata)
Hybrid working - based at Westonbirt Arboretum, Gloucestershire
Use insight to shape the future of one of the UK's largest membership organisations.
Friends of Westonbirt Arboretum is an independent charity that inspires people to value and protect trees. With more than 39,000 members, we support the conservation, education and public enjoyment of Westonbirt, The National Arboretum.
We're looking for an experienced marketing professional who enjoys understanding people as much as promoting products. This is a new strategic role that will help us better understand our members, improve their experience and ensure our marketing activity is driven by evidence rather than assumption.
This isn't a traditional marketing communications role. You won't be expected to design leaflets, manage social media or build websites. Instead, you'll use customer insight, membership data and marketing expertise to identify opportunities, coordinate projects and help shape the future of our membership offer.
About the Role
This is a new strategic role designed to transform how Friends of Westonbirt Arboretum understands, engages and retains its members. We have an established membership of over 39,000 supporters with insight data surrounding this. We're looking for someone who can turn that insight into action— using evidence to improve the member experience, strengthen retention and shape marketing activity that delivers measurable impact.
This is not a traditional marketing communications role. You won't be expected to create artwork, build websites or write every communication. Instead, you'll lead the planning, insight and coordination that ensures the right activity happens at the right time through internal colleagues, Forestry England and external suppliers.
Summary of the role
Working closely with the Head of Income Generation & Engagement, you'll:
About you
You'll bring experience of using customer insight to improve marketing performance and customer experience.
You'll be confident:
Experience within a membership organisation, charity or visitor attraction would be advantageous, but is not essential.
Why join us?
This is an opportunity to shape a newly created role with genuine strategic influence. You'll help improve the experience of thousands of members while supporting the conservation and enjoyment of one of the world's finest tree collections.
We offer flexible and hybrid working, a supportive team environment and the opportunity to make a lasting impact within a respected conservation charity.
Key Responsibilities Membership Insight & Strategy
• Analyse membership and visitor data to identify trends, opportunities and risks.
• Develop audience segmentation with appropriate retention strategies based on evidence.
• Produce regular insight reports and dashboards to inform decision-making.
• Recommend marketing interventions based on behavioural and demographic analysis.
• Help determine what additional customer insight should be collected and why. Membership Journey & Customer Experience
• Take ownership of the end-to-end member journey.
• Identify opportunities to improve acquisition, onboarding, renewal and long term engagement.
• Lead projects to improve customer experience across digital and physical touchpoints.
• Ensure customer journeys are intuitive, efficient and evidence-led. Marketing Project Management Coordinate and oversee delivery of key marketing projects including:
• membership renewal improvements
• website user journey optimisation
• family membership implementation
• digital membership developments
• member communications Content, Publications & Digital
• Oversee website content, user experience and digital content planning.
• Coordinate e-newsletters, blog programme, member magazine, editorial planning, campaigns, marketing collateral and external design commissions.
• Coordinate technical improvements with external suppliers and internal teams.
• Ensure all communications support organisational priorities and member engagement. Supplier & Stakeholder Management
• Manage external agencies and suppliers.
• Coordinate delivery with Forestry England colleagues. Supplier & Stakeholder Management
• Brief and manage external agencies.
• Coordinate work with Forestry England colleagues.
• Manage project timelines.
• Monitor delivery and quality.
• Ensure resources are used efficiently. General Responsibilities
• Champion evidence-based decision making.
• Embed continuous improvement.
• Support wider organisational objectives.
• Comply with organisational policies and procedures. Person Specification Essential Experience
• Experience developing marketing strategies informed by customer insight.
• Experience analysing CRM or membership data.
• Experience improving customer journeys or user experience.
• Experience managing multiple projects simultaneously.
• Experience briefing and managing agencies or suppliers.
• Experience working across multidisciplinary teams. Essential Knowledge
• CRM and customer segmentation.
• Customer retention principles.
• Website usability and digital customer journeys.
• Email marketing.
• Marketing performance measurement.
• Data interpretation and reporting.
Essential Skills
Strategic thinking - Able to translate insight into practical marketing interventions.
Analytical - Confident interrogating data and identifying meaningful trends.
Project management - Able to coordinate multiple stakeholders and deliver improvements.
Communication - Excellent written and verbal communication. Able to influence senior colleagues and present recommendations clearly.
Organisation - Excellent planning and prioritisation skills.
Desirable
• Membership organisation experience.
• Charity sector experience.
• Visitor attraction or heritage experience.
• Experience with CRM systems such as Raiser's Edge.
• Google Analytics or similar reporting tools.
• Understanding of accessibility and user-centred design.
Personal Attributes - We're looking for someone who is:
• Curious and inquisitive.
• Commercially aware.
• Collaborative.
• Pragmatic.
• Confident making recommendations.
• Comfortable working independently.
• Motivated by improving customer experience.
• Interested in using evidence rather than assumption.
Success Measures
• Produced a membership insight dashboard.
• Developed a data-led retention strategy.
• Reviewed and improved the membership renewal journey.
• Coordinated implementation of agreed digital improvements.
• Established an annual editorial and communications plan.
• Improved reporting and marketing decision making across the organisation.
The client requests no contact from agencies or media sales.
Senior Academic Representation Coordinator
Are you passionate about empowering others to be heard and drive meaningful change?
Do you want to help student leaders navigate the higher education landscape and shape their academic experiences?
Then we’d love you to join us as our Academic Representation Senior Coordinator! You’ll be responsible for leading operational delivery of academic representation systems across departments and faculties, creating an empowering and supportive environment to ensure students have an active voice in shaping their academic experiences. In this role you’ll coach senior student leaders, manage high impact volunteers, and build collaborative voice mechanisms in partnership with university stakeholders.
The Role
Role: Academic Representation Senior Coordinator
Hours: 35-hours per week (to be worked flexibly)
Salary: Grade C £31,357.00 to £35,550.18 per annum
Contract: Permanent
Location: Exeter/Hybrid
Who are we?
The Students’ Guild is the University of Exeter’s students’ union, led by students for students. We’re an independent charity, offering a wide range of opportunities, services and support to help students get the most out of their unique journeys at university. This includes everything from social activities to making sure things are going well on their academic course. We have nearly 300 student groups and all of our work is led by, and in the best interest of, our members.
The Guild is a truly rewarding place to work. Our talented and passionate staff make a real difference to the lives of students every single day, working together to achieve the Guild’s purpose: to shape an excellent student experience for all students at Exeter by empowering them to take their place in the world and make a positive difference. We are looking for people who recognise that the Guild is student-led and share a genuine passion for student engagement and empowerment. If you share a commitment to our values and want to be part of a radically inclusive organisation with a seriously exciting future ahead, we can’t wait to hear from you.
What will you bring?
To view the role profile and to find out more about working with us and how we help our students LOVE Exeter, please visit our website.
We offer lots of great benefits including enhanced family pay, at least 6-weeks’ holiday, sustainable travel incentives, access to exclusive discounts and perks and a free confidential advice service. We’re committed to helping you achieve a healthy balance between your work and home life through a real commitment to flexible and hybrid working. We also provide access to great development opportunities, including a personal development budget for you to spend on sharpening your skills. We’ll also help you to gain valuable experience, ensuring that you have opportunities to grow your career both here at the Guild and beyond.
Inclusion is central to the Guild. We approach our work collaboratively, empower our people and celebrate our uniqueness. If you’re driven to empower others and achieve great things, you’ll fit right in. Our people are proud of who they are and value each other’s differences, and we are committed to creating a diverse community that is radically inclusive of race, gender, age, religion, identity and experience.
How to Apply
NOTE: To apply for this position, you will need to submit your application via our recruitment portal located on our website.
Application Timeline:
You will need to provide an up-to-date copy of your CV, and answer the following questions related to the person specification for the role:
Please note:
Meet your new Manager, Tom Clemo Academic Representation Manager
If you’d like an informal chat with me to find out more about the role, the team and what we’re looking for in the Academic Representation Senior Coordinator role, you can get in touch using the details located on our website.
Helping students to Love Exeter.
The client requests no contact from agencies or media sales.