Project management office jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Head of Client Experience will lead the planning, development and sustainable delivery of MHFA England’s commercial plan through applying expertise in workplace mental health. This role is responsible for generating income through new business and growing long-term partnerships with existing clients.
This role will lead our commercial sales and delivery teams to deliver high quality training and consultancy, driving commercial success to directly support our purpose as a social enterprise. Leading the team to deliver seamless customer experiences, build customer lifetime value and ensuring we achieve our financial and impact goals within budget.
Please see the attached job description for full details of the role and responsibilities.
Our vision is to create a nation where everyone's mental health matters.
The client requests no contact from agencies or media sales.
Join us in shaping the new Fair Futures for Young Carers programme in Scotland, as we build a national schools‑focused initiative and lay the foundations for sustainable young carer support across the country.
Carers' Trust are looking for a Programme Officer with a strong commitment to equality, diversity and inclusion, ensuring young carers are at the heart of programme design and development.
As the postholder you will:
· Build strong partnerships with schools, carer services and young carers.
· Lead programme promotion, training and events and represent the Fair Futures programme across Scotland.
· Gather insights and data to support ongoing development, evaluation and wider systems‑change.
About Woman’s Trust
The charity was established in 1996 to meet the gap in specialist mental health services. Woman’s Trust is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.
Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awareness-raising workshops and training for professionals, building on our research and policy to improve systems nationally.
Background
The lack of recognition of domestic abuse as a mental health issue within the NHS leads to delayed and inadequate support for survivors. This gap in understanding and response often result in survivors only being able to access and receive appropriate care when their mental health deteriorates to the point of requiring secondary mental health services (Women’s Aid 2021). Meta analysis suggests that CBT, one of the NHS’s most prescribed approaches for mental ill-health, is not the best approach for domestic abuse survivors as it does not recognise and take into account the external factors and dynamics of abuse, specifically power and control, the role of the perpetrator and the resulting trauma for the survivor.
In March 2025, WT published its first major report, ‘Living Without Hope’ which consolidates existing and increasing academic, government and sector research demonstrating the significant impact of domestic abuse on women’s mental health. Outlining the current agency responses at national, regional and local levels and the gaps in provision; the report also makes recommendations for change and improvement across the VAWG and health sectors.
Building on the research highlighted in our ‘Living Without Hope’ report, WT has secured funding to work with key stakeholders in the Royal Borough of Kensington and Chelsea to examine the links between domestic abuse and mental health, the specific experiences of Arab and Moroccan women and their access to safe, appropriate services that meet their needs.
Purpose
This is an exciting new role and will be focused on developing Woman’s Trust’s (WT) response to addressing the systemic issues female survivors of domestic abuse face when trying to access support.
Working with key stakeholders in the London Borough of Kensington and Chelsea (LBKC) and specifically Al-Hasniya to ensure that professionals have a clearer understanding of the link between domestic abuse and mental health and its impact on survivors.
Contract & hours: Part-time, 22.5 hours per week (0.6 FTE). Fixed term as dependant on funding.
Location: Woman’s Trust premises including co-location with statutory partners and community partnership locations.
Closing date: 10 February 2026.
Interviews: 18 February 2026.
Please note, this post is open to female applicants only – Equality Act 2010, Schedule 9, Part 1 applies.
The Role
Reporting to the Director, this is an exciting opportunity to lead and strengthen our fundraising strategy, ensuring sustainable growth in income to support our mission of protecting and restoring tropical forests and inspiring climate action.
The Fundraising Manager will play a pivotal role in developing and implementing an ambitious fundraising strategy, with a strong focus on corporate partnerships and trusts.
Working closely with the Director, Deputy Director, Finance and Grants Manager and Communications and Digital Marketing Manager, you will drive forward fundraising targets, cultivate new opportunities, and consolidate existing partnerships. This role requires both strategic leadership and hands-on delivery, ensuring our fundraising approach is robust, ethical, and aligned with our values.
Key Responsibilities
1. Strategy Development and Income Generation
● Develop and deliver a comprehensive fundraising strategy for the charity (with a strong but not exclusive focus on corporate partnerships), aligned with the charity’s 5-year strategic plan.
● Research, identify, and build a pipeline of new funding opportunities to diversify and expand income streams, such as corporate partners, trusts and foundations, high net worth individuals and individual giving.
● Prepare due diligence checks on potential new funding opportunities to be presented to the board / senior management.
● Develop compelling cases for support and tailored proposals to secure significant income from corporate partners primarily.
2. Systems and Process Improvement
● Establish and implement new systems for organising, stewarding, and monitoring corporate funders, ensuring efficiency and compliance.
● Introduce clear processes for donor stewardship, including trackers, reporting templates and potentially a new CRM system.
● Ensure all fundraising activities comply with fundraising regulations, data protection requirements, and ethical fundraising principles.
3. Relationship Management and Stewardship
● Cultivate and maintain strong relationships with current and prospective corporate funders through effective stewardship and engagement.
● Work collaboratively with colleagues to deliver excellent relationship management for corporate partners.
● Work with the Communications and Marketing Manager to maximise fundraising campaigns such as the Big Give.
4. Events and Engagement
● Lead on the planning and delivery of a flagship summer event designed to attract funders, with the aim of securing new partnerships and long-term support.
● Collaborate with colleagues to ensure the event is well-promoted, impactful, and aligned with the charity’s mission.
● Organise and attend meetings, presentations, and other events to engage with funders and promote the charity’s work.
5. Reporting and Evaluation
● Monitor and report on fundraising income targets, maintaining accurate records of all funders and partnerships.
● Working with the relevant programmes teams, provide regular impact reports to funders, demonstrating the outcomes of their support.
● Evaluate the success of fundraising initiatives and identify areas for improvement.
6. Team Collaboration
● Work collaboratively across the team to develop funding proposals and case studies.
● Work closely with the Communications and Digital Fundraising Manager to develop online donations and regular gifts and improve the digital marketing and eNewsletter (for increasing donations).
● Contribute to innovative fundraising campaigns and activities.
● Support and participate in wider organisational activities, including events and cross‑team initiatives as required.
● Contribute to annual budget setting and targets for fundraising.
● Line management of volunteers as required.
Training will be provided to ensure that all candidates feel supported in their role and progress in their career development. Welsh language training will be offered to support learning if necessary. IT training in WordPress and other essential software will also be offered. Travel across Wales will be required.
Seldom but occasional evening and weekend work may be required.Size of Wales has a flexible working policy.
Selection Criteria
Minimum criteria for interview selection is 60% of the Selection Criteria. Please see the Selection Criteria Assessment Table for details.
- Experience of working with corporations and/or businesses, approaching, building relationships and stewarding.
- Experience developing or contributing to fundraising or income‑generation strategies, including identifying and prioritising new funding opportunities.
- Ability to research, assess, and build a pipeline of prospective funders, such as corporate partners, trusts, foundations, or individual supporters.
- Strong written communication skills, with the ability to develop compelling proposals or cases for support tailored to different audiences.
- Understanding of, or willingness to learn about, fundraising regulation, ethical fundraising practice, and data protection requirements.
- Ability to build, maintain, and strengthen positive relationships with external partners, such as funders.
- Strong interpersonal and communication skills, including presenting information clearly in meetings or events.
- Ability to monitor progress/targets, maintain accurate records using tracking tools, and report on outcomes (training provided where required)
- Experience producing clear reports or summaries that communicate impact or results to stakeholders.
- Ability to evaluate activities and identify opportunities for improvement.
- Experience working collaboratively with colleagues across teams to deliver shared goals, proposals, campaigns and projects.
- Strong IT and digital skills, including Microsoft Office, Google Workspace and Canva.
- Willingness to embody equity, diversity and inclusion principles
Safeguarding
Size of Wales, and all its staff and volunteers, are committed to ensuring a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. Size of Wales is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with Size of Wales will be expected to agree to and adhere to Size of Wales’ Safeguarding policy and Code of Conduct.
Equity, Diversity and Inclusion
Size of Wales is dedicated to nurturing an inclusive environment where employees can bring their full selves to work.
In 2020, we took steps to become an antiracist organisation and promote equality, diversity and inclusion. We are reviewing all our staff policies to be more inclusive.
Size of Wales is particularly keen to receive applications from people from an ethnically diverse background and disabled, deaf and neurodiverse people. These are characteristics and identities that are currently underrepresented at Size of Wales. Furthermore, the work we do challenges modern day colonialism and discriminatory power structures that are prevalent in society and global solidarity work. Our work centres marginalised people’s voices and aims to remove barriers and increase access within the climate crisis. Having people with these identities and characteristics join the team would be invaluable and Size of Wales would become a better organisation because of this.
A world where people, trees and biodiverse forests thrive together in a safe climate.
The client requests no contact from agencies or media sales.
Merseyside Youth Association is seeking an energetic and visionary Outdoor Education Centre Manager to lead our lakeside Outdoor Education Centre (based on the Lord Derby Estate in Knowsley) into its next exciting chapter.
You’ll be the driving force behind the Centre’s direction, designing imaginative outdoor programmes for children and young people including those who may never have experienced the outdoors before.
Alongside the outdoor delivery, you’ll bring strong commercial flair: developing and delivering a robust income generation strategy, managing budgets, securing grants, expanding school and corporate bookings, and positioning MYA as the provider of choice for outdoor education locally and beyond.
You’ll build meaningful partnerships, drive targeted marketing, track both impact and financial KPIs, and ensure our programmes not only change lives but also sustain the long-term future of the Centre.
If you’re driven, innovative, and passionate about shaping inclusive outdoor experiences that help young people grow in confidence and joy, this is your opportunity to lead something remarkable.
Note: As part of your application please make sure you highlight how you meet both the Essential and Desirable elements of the job specification.
Merseyside Youth Association Limited Actively Promotes the Safeguarding of Vulnerable Adults, Young People and Children.
The above post will be subject to Enhanced Disclosure,
Please note, CV’s will not be accepted and should not be part of your supporting information.
Closing Date for Completed Applications: Midnight Tuesday 3rd February 2026
Merseyside Youth Association Limited is an equal opportunities employer and is committed to maintaining a non-abusive environment
Creating a Positive and Lasting Change in the Lives of Merseyside's Young People
The client requests no contact from agencies or media sales.
Purpose of the Role
You will be reporting to and working closely with the Business Development Manager to grow and develop the number of White Ribbon Accredited organisations, and workplaces using our training programmes. You will be responsible for delivering Accreditation, including Supporter organisations, and for coordinating and developing training, ensuring that all standards are met, and facilitating continuous improvement. You will work with other team members to recruit new Ambassadors and Champions and provide information and opportunities for existing Ambassadors and Champions. You will engage and motivate Accredited organisations and Supporter organisations to participate in White Ribbon Day.
Key Duties & Responsibilities
Accreditation
- Working with colleagues to market and network proactively to develop the Accreditation programme and increase the number of Accredited and Supporter organisations, including attending meetings, events online and in person
- Working directly with organisations to provide advice and support to individual organisations in completing the Accreditation process and developing and delivering their action plans, including attending steering group meetings when necessary
- Assess action plans and provide recommendations for approval of completed action plans. Look at ways to develop and continuously improve the action plan templates, including developing guidance for organisations
- Coordinate and deliver projects and events to allow sharing of best practice and cross-sector/sector specific engagement to address specific issues
- Disseminate best practice to all Accredited organisations and Supporter organisations
- Be responsible for maintaining resource hubs and develop new materials for the hubs, working with other teams
- Monitor and evaluate the impact of action plans within organisations
Training
- Working with colleagues, promote and market with colleagues White Ribbon UK training to new and existing organisations
- Coordinate the training, working with organisations to develop what they need and matching trainers to organisations
- Deliver training when time allows
- Work with colleagues, associate trainers, and partners to develop new and existing training courses
- Measure and evaluate the quality and impact of our training, collating and monitoring feedback forms, etc
Ambassadors and Champions
- With other team members, recruit new Ambassadors and Champions
- With other team members, provide information, resources, training, and campaigning opportunities for Ambassadors and Champions
- Monitor and develop the membership process
- With other team members, maintain the Ambassador and Champion resources hub ensuring it is fit for purpose and up to date
General
- Undertake your own admin and use the CRM to record your contacts and progress
- Monitor and evaluate your work, providing reports for managers and trustees as requested
- Undertake training and self-development
- Project and promote our values – through considered language, inclusivity and equality in all White Ribbon UK communications
- Undertake any other duties as may reasonably be required
- Willing and able to travel to meetings and events across England and Wales. Willing and able to attend evening and weekend meetings and events occasionally
Person specification
Essential
- Passion for the cause of ending violence against women and girls and for engaging men in primary prevention work
- Substantial and demonstrable track record of working successfully with businesses in a development capacity – including acquiring and maximising relationships
- Excellent presentation skills
- Building relationships and confidently communicating with different stakeholders
- A good level of IT knowledge and skills. Experience of working with Microsoft Office package, e.g. Excel etc.
- Excellent interpersonal skills with the ability to inspire, engage and develop strong relationships at all levels
- Strong negotiation and influencing skills
- Excellent written skills for report writing, information giving, training etc.
- Excellent organisational skills - ability to plan, adapt, manage multiple tasks and prioritise workload to deliver consistently high-quality outcomes
- Analytical mindset – comfortable working with data and reporting on impact effectiveness.
- A self-starter, able to motivate themselves, with an ability to identify potential opportunities for delivering value to the charity
- Ability to work both independently and as part of a team working collaboratively and creatively with colleagues, who are dispersed
- Positive approach and the ability to use initiative and judgement to identify problems early and propose solutions
- Willing and able to travel to meetings and events across England and Wales
- Willing and able to attend evening and weekend meetings and events occasionally
- Committed to continual professional development (CPD)
Desirable
- Sales or marketing experience, with demonstrable evidence of hitting/exceeding sales targets, including customer retention
- Developing face-to-face, digital and blended training programmes and materials, including monitoring and evaluating training programmes
- Able to deliver training sessions
- A qualification in training
- Management of high-volume data and keeping accurate records with information from different sources
- Use of CRM systems to record and monitor outreach and targets
- Knowledge of issues affecting women and girls in relation to gender-based violence
To apply: please submit your CV and a cover letter detailing, with examples, how you meet each item on the person specification and telling us why you want this role, to Debbie Kershaw. The closing date for applications is 16 February 2026 at 9 am. Interviews - First round 23 February (online), Interviews second round 2 March (in person at our Hebden Bridge Offices).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Tree Aid:
Tree Aid works with people in the drylands of Africa to tackle poverty and the effects of the climate crisis by growing trees and restoring and protecting land. As part of the Great Green Wall movement, we work where trees are needed most, where temperatures are soaring, and fertile land is vanishing at a terrifying rate. Our pioneering approach has been developed over 36 years of operating. We believe in empowering local communities with the tools and training they need to restore and maintain their environment.
About the role:
This is a fantastic opportunity for a Programme Funding Officer to join a dynamic team at a growing international development charity based in Bristol, delivering transformational change for some of the world’s most vulnerable people, living on the frontlines of the climate crisis. You will work closely with the Programme Funding team to secure and maximise restricted incoming from institutional donors, trusts, foundations, and corporates across all Tree Aid countries of operation.
Main duties:
- Support the development and submission of compelling and high-quality proposals and funding applications.
- Generate new restricted income to expand and strengthen Tree Aid’s programme portfolio, including contributing to securing match funding.
- Deliver excellent donor stewardship to build, maintain, and grow strong relationships with a diverse range of funders.
- Identify and research new funding opportunities aligned with organisational priorities and share prospects with UK and country teams.
- Support donor reporting by contributing to accurate, timely donor reports and project updates as part of effective donor liaison.
About you:
Experience / Skills
- Excellent writing skills, with the ability to transform complex information into compelling cases for support.
- Excellent oral communication and presentation skills, with the ability to build effective relationships at different levels.
- Proven experience in developing donor proposals and reports and securing funding from institutional donors.
- Experience of donor stewardship.
- Strong numeracy skills and experience reviewing budgets and financial reports.
- Strong analytical skills, with the ability to synthesise complex information.
- Excellent IT skills, including proficiency in Word, Excel, Teams, and SharePoint.
- Familiarity with fundraising best practice and relevant legislation, including GDPR.
- Proficiency in French (written and spoken) is desirable.
Personal qualities
- A confident and excellent networker with ability to engage and develop relationships with external and internal contacts
- Able to work as part of a cross-cultural team particularly with staff for whom English is not their first language
- Solutions focused
- Able to organise and prioritise work and meet deadlines
- Strong attention to detail
- A commitment to Tree Aid’s values
Benefits:
Optional benefits of working at Tree Aid include:
- A contributory pension scheme (you contribute at least 2% and we will contribute 6%)
- 33 days holiday (inc bank holidays) +1 more day per year up to 38 holiday days
- Flexible, hybrid working
- Quarterly social events
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Young Ealing Foundation is a place-based charity based in Ealing, West London which brings together the voluntary, statutory and private sectors in the local area to increase and improve opportunities for children, young people and families.
The Young Ealing Foundation’s vision is to ensure all young people in Ealing can access the opportunities and support they need to grow up and lead happy and safe lives, fulfil their potential and become a valued and listened to part of the local community. We work towards this by working with and in the community to empower small, local charities to thrive and flourish to enable and advocate for sustainable, high quality service provision for children and young people.
The Young Ealing Foundation is seeking to appoint an administrator to join our small but impactful team. As a small, place-based charity, we often find ourselves responding in dynamic ways to local need, whether of the children and young people in Ealing, or the grassroots charities who form our membership. This role would suit someone who gets excited about approaching opportunities in innovative ways and moving quickly to enact these.
Main purpose of the role:
· Administrative support for projects and internal operations
· Marketing and communications support
· Event administration and event planning support
· Membership administration
· Data collection and collation for impact measurement & research projects
We strive for inclusive working practices and spaces that reflect Ealing’s community where everyone feels seen and heard and can be themselves at work. We actively encourage applications from traditionally underrepresented groups to apply.
Please submit your CV and a cover letter of no more than 1,000 words outlining how your knowledge, skills and experience are in line with the person specification via Charity jobs.
Young people in Ealing can access the opportunities to lead happy and safe lives, fulfil their potential and become listened to in the local community
The client requests no contact from agencies or media sales.
Join Our Legal Office
The Legal Office is the in-house provider of legal services to the national policy-making and governance institutions of the Church of England (the National Church Institutions, "NCIs"), which are some of the largest charities in the UK (including statutory corporations and a Royal Charter corporation), the largest of which are the Archbishops' Council, a national policy and strategic decision-making body, the Church Commissioners, a substantial endowment fund with assets valued at £11.1bn (2024) which has positioned itself at the forefront of Responsible Investment and which supports the mission of the Church, and the Church of England Pensions Board which stewards a £3.4bn fund. The Legal Office also advises the General Synod, which is a legislative assembly which makes primary and secondary legislation subject to the approval of Parliament.
We are a small, inclusive team which will comprise 17 legally qualified staff, with three paralegals and two support staff. Our professional backgrounds are diverse, with members coming to us from private practice in law firms, the Bar, from government, and from regulators.
Our work is firmly values led and requires the provision of advice on diverse and intellectually stimulating points of law at the intersection of public and private law. The work is high quality, groundbreaking, engaging, and rewarding. We are a collegiate and supportive team, and we are proud of the work we do.
About the role
As a member of the Legal Office Advisory Team, you will be providing legal services to the National Institutions of the Church of England, focused on giving legal advice across a diverse and interesting range of subjects which bear on the operations of the Church Commissioners and other parts of the national Church of England.
You will be joining us at an exciting time for the organisation and the role will offer you the opportunity for genuine career growth and development in a supportive environment, including interaction with some of the most senior stakeholders in the organisation. You will be able to take a leading and meaningful role in existing and new projects.
You will also be a member of the Legal Office's advisory team, undertaking as appropriate a wider range of duties as a legal adviser within the National Church Institutions.
This role will include:
- Working with senior counsel and other stakeholders in relation to drafting and reviewing contracts, and supporting effective legal compliance and due diligence.
- Providing timely, legally sound and pragmatic subject matter expertise into national projects including contractual risk reviews, and drafting and amending terms, and negotiating terms with counterparties (both standard and bespoke).
- Supporting the development and roll out of training and knowledge management in connection with contracts and other areas of professional practice.
- Provision of advice to the Church Commissioners, the Archbishops' Council, the Church of England Pensions Board, their boards, committees and staff on legal and procedural issues arising out of their work. Some of these activities are legislative or regulatory in nature.
Key role requirements
- This role requires hybrid working with some regular weekly travel to London.
About You
The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. As a Disability Confident employer, we are committed to recruiting disabled people. We offer interviews to disabled people who meet the minimum criteria for the role.
To be successful in this role, you will need to have/be:
- Qualified barrister or solicitor (England & Wales)
- Strong experience in your chosen area (contracts, commercial, or advisory)
- Excellent communication and drafting skills
- Ability to provide clear, pragmatic advice on complex issues
Please refer to the Job Description for more information about the role and person specification.
What we offer
Your Salary
- A salary of circa £73,000 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
Your Benefits
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
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Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
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Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
Please note: You must have the right to work in the UK to be considered for the role.
Applications via Pathways, our Career Platform, close on 16 February 2026
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Have you led transformational change in the third sector – and are now looking for your next big opportunity to make a lasting impact?
If so, you may be the dynamic, strategic and values-driven leader we’re looking for as our Head of Volunteering Development.
This is a senior leadership role with real influence and autonomy. Working with key stakeholders and partners, you’ll lead the development and delivery of a forward-thinking, inclusive Vision for Volunteering for Somerset. With a remit that spans strategy development, community engagement, active citizenship and workforce wellbeing, this role will be key in exploring new and exciting approaches that makes volunteering accessible to all.
You’ll bring proven leadership experience in the third sector, and a track record of strategic planning and delivering change in complex environments. You’ll also have a passion for volunteering, a deep understanding of the volunteer experience, and excellent knowledge and understanding of the national and local volunteering landscape – including the opportunities and challenges.
In return, we offer flexible, hybrid working options, a free Employee Assistance Programme, and up to 7.5 hours of volunteering leave per year.
To find out more about this role, including how you can apply, please visit our website by clicking the button on this advert.
We support and champion Somerset’s charities and voluntary organisations to help change lives and build healthy, resilient communities.



The client requests no contact from agencies or media sales.
Join Blue Cross as a Customer Care Officer and play a pivotal role in providing essential support and information to our supporters, clients, and the public.
As the compassionate first point of contact, you'll offer a listening ear, expert advice, and signposting services, ensuring that every interaction leaves a positive impact on those seeking assistance. This is a hybrid role with 2 days a week in our Burford office.
More about the role
In this role, you’ll provide advice, reassurance, and assistance to those in need of our services, with a particular emphasis on complaint management. Whether by phone, email, or other channels, you will ensure their concerns are addressed with empathy and professionalism.
Key responsibilities include:
· Handling complaints from service users with empathy, professionalism, and attention to detail.
· Documenting and investigating complaints and supporting timely resolutions.
· Responding in writing to enquiries and feedback across letters, email, and social media.
· Resolving enquiries and requests promptly, escalating complex issues where needed.
· Staying up to date with Blue Cross initiatives and campaigns to provide accurate information.
· Acting as a brand ambassador, promoting our mission and values in every interaction.
· Processing telephone donations accurately and compliantly.
· Supporting clients who may be distressed, both over the phone and face to face, with a calm, professional, and compassionate approach.
This role is pivotal in ensuring every interaction with Blue Cross leaves a positive impression, even when addressing concerns or complaints, and contributes to our mission of providing compassionate care to animals and their owners.
This role is a full-time position (35 hours per week), working Monday to Friday, 9am to 5pm.
About you
You’ll bring excellent communication skills and the ability to engage with a wide variety of people in a busy environment. Resilient and adaptable, you’ll be comfortable handling sensitive and emotionally charged conversations while maintaining professionalism and compassion.
Knowledge, skills, and experience
· Customer service experience within a busy office or call centre environment
· The ability to multi-task and demonstrable experience of responding to a high volume of telephone and email enquiries
· A calm, confident telephone manner
· Demonstrable resilience and experience of dealing with distressed and angry enquirers
· Excellent keyboard skills, knowledge of Windows and MS Office and the ability to learn and navigate multiple IT systems
· Experience of handling complaints
· Excellent communication skills, both written and verbal
· The ability to self-manage while working collaboratively as part of a team
· The ability to demonstrate understand and apply our Blue Cross values
Desirable knowledge, skills, and experience
· An understanding of basic animal welfare
· An understanding of confidentiality and the Data Protection Act
· Experience working with CRM or ticketing systems
· Previous experience of working in the charity/voluntary sector
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today. In return, we want to provide you with the best working environment we can.
With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll
thrive in a supportive and rewarding environment.
Our generous benefits package includes:
· 38 days per year, increasing to 43 with service (including bank holidays). For part-time roles, holiday entitlement is calculated pro-rata.
· Pension scheme with enhanced employer contribution
· Life assurance
· Unlimited access to an employee assistance programme
· Programmes for physical and mental wellbeing support
· Free access to GP via MetLife
· Recognition scheme
· Annual volunteer days
· Claim for professional fees
· Charity worker discounts across a variety of retailers.
We want you to feel valued and supported throughout your career with us. For more details on our benefits and to see how we invest in our team, visit the 'Why Work for Us' page on our website.
We believe in a world where all pets enjoy a healthy and happy life with people who love them



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.
The Role
Contract: Part-time, 16 hours per week
Term: Permanent
Salary: £12,255.3 per annum
Location: London (hybrid working – 1 day office-based, 2 days from home after probation)
As the HR Assistant, you will provide high-quality of HR Generalist duties to the HR Team, including administrative, data input, recruitment and training support to the HR department and management teams.
Key Responsibilities
- Check recruitment updates and progress for all active vacancies.
- Follow up with candidates and managers on any outstanding documentation.
- Provide recruitment administration support, including setting up vacancies on the HR system, coordinating interviews, preparing documentation and issuing contracts
- Support onboarding by coordinating induction activities, equipment and paperwork
- Provide general HR administration such as employee records, surveys, reports and presentations
- Assist with leadership team meetings, including agenda preparation and minute-taking
- Coordinate training sessions, room bookings and catering
- Support learning and development administration, including maintaining the Learning Management System
- Support benefits administration, including pension and employee assistance programmes
Skills and Experience
Essential
- Ability to use HR information systems, including accessing, inputting, and compiling data.
- Demonstrating accurate data and attention to details
- The verbal communication skills to communicate.
- The written communication skills to produce succinct correspondence and reports.
- Experience of working effectively in teams and understanding expectations.
- Ability to write and present information.
What we offer
We offer our staff a generous benefits package, which includes:
- Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%
- Holidays - Employees receive up to 9 days annual leave plus bank holidays rising with long service
- Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
- Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
- Season Ticket Loans – We offer interest-free season ticket loans after successful probation
- Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.
How to apply
Please read the full Job Description & Person Specification which can be found on our website. To apply, please send your CV and Supporting Statement outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification. Please send your CV and Supporting Statement by clicking the Apply Now button. Furthermore, applications with no attached personal statement explaining how you meet the job description will not be considered.
It is required for this post that the successful candidates will have to complete a Basic DBS disclosure check.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you thrive on initiative and balance kindness and understanding with strong organisational skills? Can you support 24 older women to move from temporary accomodation to their new homes?
The Sheppard Trust provides homes for older women in housing need, and we support them to live independently. We reduce loneliness and isolation by fostering a supportive community spirit.
We're planning to move to brand-new, purpose built accommodation near Hampton Court village in Surrey. Whilst we wait for the build to complete, 20 of our existing residents are temporarily housed in Mill Hill, with 4 housed in Greenford. Their new homes are expected to be ready in July 2026. The aim of this role is to support these residents before, during and after our move, as well as to plan, organise and deliver the logistics of the moves.
We're a small friendly team who are currently flexibly hybrid working. This role is based on 21 hours a week, with two visits per week to Mill Hill and occasional visits to Greenford and Hampton Court. The rest of the work could be carried out from home if desired. From July to September when the moves take place the workload will be higher and more on-site attendance may be necessary on move days.
The right appointment is important to us, so we're willing to discuss proposals for alternative working arrangements including adding additional responsibilities to create a full time role. There will be the opportunity to apply for permanent positions at the new site if wished.
You’ll bring:
- excellent people skills, and the ability to build trust with a wide range of people
- an understanding of the needs and concerns of older people and the desire to make a difference to their wellbeing
- the ability to work proactively and independently using your own initiative
- a strong commitment to safeguarding.
We can offer:
- hybrid working
- a salary in the range of £35K – £37.5K pro rata
- membership of the Social Housing Pension Scheme (defined contribution)
For more information please see the full job description and person specification attached.
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Independent living for older women in housing need
The client requests no contact from agencies or media sales.
Salary: £40,000 - £43,000
Contract: 10-month Fixed Term Contract (Maternity Cover)
Location: Oxford office 2 days per week
Closing date: 9th February
Benefits: 26 days annual leave, 3% pension contribution increasing to 7.72% upon passing probation, enhanced parental/maternity/adoption leave
We have a great opportunity for a Corporate Partnerships Manager working for Earth Trust, a leading environmental charity dedicated to championing accessible natural green spaces and inspiring people to value and protect the natural world. Earth Trust works to demonstrate sustainable land management, engage people with nature, and influence better access to green spaces—all in response to the environmental and public health challenges created by climate change, biodiversity loss and reduced access to nature.
Reporting to the Director of Development, this is an exciting role for someone who thrives on building strategic, high?value corporate relationships. You will play a central part in securing and managing five? and six?figure partnerships, contributing directly to Earth Trust’s mission and ambitious organisational priorities. This role offers significant professional development through hands?on relationship management, cross?organisational collaboration, and involvement in key projects such as Earth Trust’s Gateway to Nature development.
As part of this exciting role, you will develop engaging proposals, identify and secure new partnerships, steward existing corporate supporters, and represent Earth Trust at external events. You will also support organisational strategy by ensuring partnership opportunities align with Earth Trust’s mission of connecting people with nature and protecting green spaces for future generations.
To be successful as the Corporate Partnerships Manager you will need:
- Proven experience securing and growing high?value corporate partnerships, ideally at five? and six?figure level
- Excellent communication and interpersonal skills, with the ability to build strong relationships and inspire support for environmental causes
- Strong proposal writing and presentation skills, with the ability to develop persuasive, tailored pitches for corporate audiences
If you would like to discuss this role with us please contact us and quote the reference 2854HB.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
If you would like to discuss this role with us please quote the reference 2854HB
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to work for an organisation that makes a real difference, every day, to people from all walks of life? This is an exciting opportunity to contribute to BIAS’s mission of reducing social isolation among older Irish people and creating a warm and welcoming space for the whole community.
The Active Ageing Coordinator will run BIAS’s very popular twice-weekly active ageing lunch clubs in Dollis Hill and Cricklewood, which attract over 50 attendees per session, working with a team of volunteers to coordinate activities including Irish music, dancing and bingo. We are looking for a dynamic, enthusiastic person who is happy to take a hands-on approach to the development and delivery of our active ageing project. You will need to have strong people skills and the ability to proactively build positive relationships with volunteers and service users, along with excellent organisational abilities.
The project (funded by the Irish Government’s Emigrant Support Programme) will also involve delivering occasional special events for club members, such as St Patrick’s Day and Christmas celebrations and health and wellbeing days. You will need a strong capacity to build relationships and partnerships with other organisations and community groups in the borough, and a willingness to work with the leadership team on the marketing and development of the clubs, including via social media.
MAIN RESPONSIBILITIES
- Take the lead on the day-to-day running of BIAS’s two active ageing clubs in Brent, ensuring that they are welcoming, accessible and available to all.
- Carry out administrative tasks necessary for the successful running of the clubs, including shopping for club supplies, preparing refreshments, setting up music, organising entertainment and banking attendance fees, working within agreed budgets.
- Ensure the safety and wellbeing of all club members during club sessions, and manage communication and additional engagement with members outside of club sessions.
- Record and maintain member and attendance information in BIAS’s client management system.
- Where needed and possible, provide support to BIAS’s Active Ageing Coordinator in Haringey borough, and cooperate on joint club initiatives.
- Working in close cooperation with BIAS’s Volunteer Manager, encourage volunteer recruitment and retention and supervise volunteers during club sessions, ensuring that they have a safe working environment and a positive, fulfilling volunteering experience.
- Contribute to the promotion of the active ageing clubs in the local community, help create content and manage community interactions on BIAS’s social media accounts, and represent BIAS at occasional community events.
- Organise an annual summer outing for club members, and work closely with the leadership team on the organisation of a Christmas event for the wider BIAS community.
- Plan annual Health and Wellbeing Days in cooperation with local health networks, and work with the management team to identify other possible initiatives to improve the health and wellbeing of active ageing club members.
- Develop and maintain good relations with other cultural organisations and community groups in Brent, with the aim of promoting cooperation and cross-cultural exchanges.
- Work with the management team to identify opportunities for expansion of the active ageing project and ways to increase community engagement with BIAS.
- Attend regular supervision sessions with the Head of Operations, and be willing to undertake training and professional development as needed.
These are the basic duties required of the Active Ageing Coordinator. However, it is necessary for all staff to be flexible and you may be required from time to time to perform other reasonable duties which are required for the efficient running of the organisation. We will also offer training opportunities to support your career development.
Candidates must be eligible to work in the UK. This post will require travel to club venues and transport of club supplies, so access to a car is required.
ABOUT BIAS
BIAS is a local charity which has supported England’s largest Irish community for over forty-five years. We deliver our support through our welfare advice drop-in service, our active ageing clubs and our Be-a-friend volunteer scheme. We raise over £2 million in extra income for the most vulnerable every year and have over 3000 attendances at our club services. BIAS has exciting plans for further expansion and has a range of medium- to long-term grant funding streams, including from Ireland’s Emigrant Support Programme.
HOW TO APPLY
To apply, please submit a CV and cover letter. Your cover letter should demonstrate how you meet the essential and desirable criteria for this role (set out in the person specification), with supporting examples.
The deadline for applications is 30th January 2026 but we encourage candidates to apply as soon as possible as interviews may be carried out on a rolling basis.
The client requests no contact from agencies or media sales.