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Job Role: Team Leader – Criminal Justice

Salary: £29,080 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Taunton – with travel across Somerset

Additional information:

Valid driver's license and access to a car for business purposes

Participation in an out-of-hours on-call rota

This role is based at our Taunton office, with regular travel required within a 30-mile radius across Somerset

About Alongside

Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

About the Role:

As a Team Leader within our Criminal Justice Service, you’ll be a steady, positive presence for people leaving prison who’ve recently experienced homelessness. Many clients are navigating trauma, mental ill‑health, substance use, domestic abuse and ongoing involvement with the justice system.

You’ll be responsible for holding day to day management of all aspects of the service including managing Criminal Justice Support workers, referrals to service, effective housing management of properties, and ensuring clients are supported in a way that allows them to maintain accommodation and make positive changes in their life.

Ready to make a real difference every day? Apply now.

What you’ll be doing:

• Provide operational management, leadership, staff line management and oversee service processes and systems.
• Maintain service performance to agreed internal and external contracted targets
• Ensure that financial procedures are maintained at all times in accordance with our procedures, manage voids, ensure housing benefit and service charges payment compliance and ensure income is maximised.
• Ensure effective tracking of service referrals, engagement and progressions, and outcomes for clients moving on from service.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

You can view the full job description by clicking here.

What we’re looking for:

• • A valid UK driving licence and access to own vehicle – business insurance will be required for roles involving travel for work
  • Experience working with vulnerable adults and/or people with complex needs and challenging behaviours
  • Understanding of the causes of homelessness and social exclusion and approaches which seek to address this and prevent people from sleeping rough
  • Working as part of a team in an offender background setting for a minimum of 12 months

There are many great reasons to join our team!

• • Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
  • 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
  • 30% staff discount at Julian House charity shop
  • A generous and competitive pension scheme
  • A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
  • Great opportunities for career development and free monthly training sessions from experienced facilitators
  • For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
  • Reflective Practice sessions from objective, external facilitators

There are many great reasons to join our team!

• • Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
  • 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
  • 30% staff discount at our charity shops
  • A generous and competitive pension scheme
  • A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
  • Great opportunities for career development and free monthly training sessions from experienced facilitators
  • For all the fantastic and valuable work you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
  • Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

This is a fixed term contract of 3 months, for 21 hours per week. 

The Supported Housing Service Manager is responsible for leading and managing supported housing services, ensuring high-quality, safe, and person-centred support for residents with diverse needs, including mental health, young people, and LGBTQ+ individuals.

Key aspects of the role include:

• Providing both strategic oversight and operational management to ensure services are compliant, effective, and aligned with organisational objectives and contractual requirements.
• Embedding trauma-informed and psychologically informed approaches across services, enabling residents to develop independence, improve wellbeing, and achieve goals in employment, training, education, and life skills.
• Leading service performance, development, and growth while maintaining strong relationships with commissioners, landlords, and other stakeholders.
• Ensuring financial sustainability, regulatory compliance, and delivery of positive outcomes for residents.

The Services

Service 1 - Mental health supported housing service: Adults living with moderate to severe mental health conditions, many of whom have experienced trauma, social exclusion, homelessness, substance misuse or other complex needs. Some residents may present with behaviours associated with their mental health, including heightened anxiety, emotional dysregulation, suicidal ideation, self-neglect or periods of crisis. The successful candidate must be comfortable working within these settings. 

Service 2 - LGBTQ+ supported housing service. We provide both shared and self-contained accommodation, commissioned by LB Haringey, offering housing and tailored support to LGBTQI+ adults aged 25 and over.
This service supports individuals who may face challenges within mainstream homelessness provision due to their sexual orientation or gender identity, as well as those who have expressed a preference to live within an LGBTQI+-specific environment.

Our Organisation

Causeway is a London living wage employer, with a competitive pension scheme. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. 

AKF(UK) JOB DESCRIPTION

1. JOB TITLE

Facilities and Operations Manager

2. REPORTING RELATIONSHIPS

JOB TITLE

FOR

2.1 REPORTS DIRECTLY TO

Head of Kings Cross Properties

Strategic direction, measuring performance against targets, regular reviews, role modelling, support, guidance, development and performance management.

2.2 REPORTS INDIRECTLY TO

AKF(UK) Property Committee

Reporting on financial results, compliance, company law, charities legislation.

2.3 DIRECT REPORTS

Facilities and Maintenance Assistant Manager

Facilities and Maintenance Officer x 3

Strategic & Operational direction, measuring performance against targets, regular reviews, role modelling, support, guidance, development and performance management.

3. JOB PURPOSE

In the heart of London’s Knowledge Quarter, the Aga Khan Centre (AKC) is a place for education, knowledge, cultural exchange and insight into Muslim Civilisations and is home to three organisations founded by His Highness the Aga Khan, The Institute of Ismaili Studies (IIS), the Aga Khan University Institute for the Study of Muslim Civilisations (AKU-ISMC) and the Aga Khan Foundation United Kingdom (AKF(UK)).

This role is responsible for managing the effective functioning of the Aga Khan Centre to provide safe, efficient, secure, legally compliant and environmentally friendly spaces for residents, employees, students and visitors.

1. Leading a small team, the Facilities and Operations Manager will be responsible for providing a seamless support service to manage and deliver high quality proactive and reactive maintenance to a standard which is in accordance with the nature of the Aga Khan Centre and provides value for money. The role covers all aspects of repairs & maintenance including plumbing, air conditioning, electrics, building fabric, health & safety and emergency support and requires the postholder to be hands on, supporting the maintenance team with technical support, knowledge & coordination as well as executing PPM plans, managing contractors and overseeing and inspecting works.

The Facilities and Operations Manager will be a natural people person who leads with warmth, fairness and consistency, builds strong relationships across the team and the wider building, and is confident in managing day-to-day people situations with empathy, sound judgment and a balanced approach.

This is an office-based role, Monday to Friday, 8 hours per day (including a 1-hour unpaid break), to be worked flexibly within the hours of 8am and 6pm. Whilst weekend work is rare, there may be occasional requirements to attend site outside of normal working hours. The postholder will also be required to be on call for out of hours emergencies.

4.  KEY RESPONSIBILITIES

4.1 AKC Building Operations

· Oversee and manage the teams responsible for the reception, security and cleaning.

· To prepare and keep up to date the Facilities Management (FM) Plan for AKC and the approach taken for each ‘hard’ and ‘soft’ FM service, including planned preventative maintenance and lifecycle replacements, ensuring that a suitable, safe, high-quality operating environment is provided.

· To act as a point of contact for technical support in order to reduce supplier callouts and ensure the correct supplier is allocated to resolve the problem, after issues have been looked at in-house first.

· To manage, plan and monitor the day-to-day repairs and maintenance activities of the building management team, ensuring works are completed on time, to the highest quality and in line with the approved FM plan.

· To coordinate and manage activities of suppliers working in and around AKC including checking and approving completed work, ensuring it is on budget, within agreed timescales and to the quality required.

· To act on defects highlighted in suppliers’ reports and ensure resolution following up on any unresolved issues that could affect plant or equipment performance and safety.

· To ensure the AKC maintenance reporting system is updated with work carried out and outstanding tasks.

· To ensure maintenance supplies, spares and stock levels are monitored and supplies are always available.

· To receive, review, store and respond to suppliers’ reports, i.e. lifts, eye bolts, water sampling, lighting protection, etc. and supply a level of technical advice to ensure compliance with the relevant legislation.

· To maintain and review equipment asset registers and update accordingly.

· Responsible for the Health and Safety policy for AKC and liaising with outsourced consultants to ensure that AKC is compliant and required checks are carried out.

· To maintain all maintenance and H&S documents, registers and systems at all times and act as knowledge-holder on behalf of AKF(UK) for Operation Manuals, as-built drawings, maintenance records, licences and operating certificates related to AKC.

· Working in conjunction with the AKC IT team and external providers be responsible for the operation and maintenance of the core building services systems including for FM, Room Booking and Security.

· To adhere to the AKC environmental policy promoting and driving energy & water saving initiatives as well as recycling initiatives at all times.

· Plan and implement minor projects to optimize space utilisation within AKC. Participate as a key stakeholder in major projects.

· Support the relationships with the tenants of the AKC retail units.

· Ensure that the gardens embedded within the AKC, and the surrounding grounds and gardens are properly cared for and landscaped.

· Liaise with the Estate Landlord and their agents regarding estate management, central services, infrastructure and security issues and maintenance of the public realm around AKC

· Liaise with other building managers on the KX Estate and maintain good neighbourly relations.

· Respond to emergency situations or other urgent issues involving AKC.

4.2 AKC Building Administration

· To prepare an annual operational plan and budget for the AKC building management team.

· To provide commentary and analysis for the monthly building management finance report and work with the Property Finance Manager to ensure that there is an up to date forecast at all times.

· To lead any supplier procurement processes related to building management.

· Monitor and approve all building management supplier invoices and staff expenses for payment in line with approved budgets. Seek additional approvals for unbudgeted or excess expenditure.

· To ensure that safeguarding processes are embedded into all building management operations, all building management supplier contracts and the building management policies and processes.

· To routinely review standards of service and ensure best practices are being followed and to benchmark the costs of AKC building management against equivalent buildings to assess and demonstrate value for money.

· Manage and maintain the SLA standards, KPIs and targets for the AKC building management team.

· To own the AKC building management risk register ensuring that it is up to date at all times.

· To attend the AKF(UK) Property Committee meetings

· Work flexibly in terms of working hours to support and accommodate events and incidents outside of regular working hours.

· To ensure all tasks from the Security Audit are completed promptly, while maintaining up to date policies including the Critical Incident Plan and Office Security Plan

4.3 AKC Events

· To ensure that the building management team support the events management team with all large and complex events, including organising facilities for car parking, traffic control, security, first aid, and hospitality.

· To ensure that the building management team supports the dismantling and removal of the event materials and clearing the venue efficiently.

4.4 People Management

· Help the AKF(UK) CEO and Senior Management Team promote an organisational culture of teamwork and service, high-quality, transparency and accountability, innovation, and inclusiveness.

· Supervise, coach and mentor building management staff, building a highly skilled and motivated team demonstrating best practice in the sector and exemplifying AKF (UK) values and behaviours.

· Oversee and set annual performance objectives and evaluate performance in accordance with the AKF (UK)’s staff performance management procedures.

· Identify staff with potential for advancement and, as part of succession planning, contribute to their development.

· Build a culture throughout the building management team of continuous improvement, in which staff are cognizant of and influence the broader learning agenda alongside delivery objectives.

Carry out any other duties as assigned by the Head of Kings Cross Properties.

5. QUALIFICATIONS, EXPERIENCE, SKILLS, KNOWLEDGE, ATTRIBUTES & BEHAVIOURS

5.1 Qualifications

· A degree in Facilities Management or similar qualification would be an advantage.

5.2 Experience

· Experience of staff management

· Experience of managing third-party contractors

· Experience in managing complex mechanical, electrical and plumbing systems

· Experience of managing planned preventative maintenance for hard and soft services

· Experience of working in a complex, multi-stakeholder environment

· Experience in planning programmes of work for maintenance in accordance with the buildings requirements and identifying gaps in the maintenance strategy.

· Experience of identifying trends and developing/implementing management reports.

· Experience in a similar field e.g. school, university or charity.

5.3 Skills

· Good interpersonal, customer care and liaison with a wide range of stakeholders

· Ability to explain technical issues to non-technical personnel.

· Ability to work both strategically and operationally.

· Ability to successfully manage time, plans and other related tasks.

· Ability to continuously meet targets and surpass expectations.

· Ability to lead, inspire and motivate a team to meet objectives.

· Excellent written and verbal communication skills in English.

· Good presentation skills.

· Excellent communication skills and able to communicate with internal and external customers.

· Commercially aware with good negotiating skills.

· Excellent client facing skills with the confidence to deal with people at all levels.

· Capable of working independently and collaboratively as part of a wider team.

· Good numeracy and presentation skills.

· Self-motivated, action-focused and with a proactive approach.

· Ability to always maintain a professional appearance and approach.

· Proven ability to deal with change.

5.4 Knowledge

· Knowledge of statutory legislation (Pressure Systems Safety Regs, HSG 274 Parts 1, 2, 3, 17th Edition Electrical Regs, LOLER, Working at Height Regs, etc.) and capable of verifying certification relating to the relevant statutory legislation.

· Thorough understanding of building systems (HVAC, electrical, plumbing, fire safety).

· Working knowledge of a CAFM system (Concept Evolution, TABS FM etc.)

· A good working knowledge of Microsoft Word, Project, Excel and PowerPoint.

· Awareness of sustainability and energy efficiency practices

5.5 Attributes

· Demonstrates equity, transparency and integrity with high personal and organisational ethical standards; is fair, honest and trustworthy with respect for confidentiality; inspires and builds trust and respect.

· Respectful of diversity; sensitive towards others; open and understanding toward other people’s cultures, values, autonomy, and faiths; demonstrates compassion and empathy; is courteous to others with respect for their background, religion, gender and age

· Committed to acting ethically and upholding safeguarding standards towards all staff, volunteers, and beneficiaries of the organisation.

5.6 Behaviours

· Communicates clearly and concisely, individually and across a broad scope of stakeholders and communities; expresses complex ideas and concepts in simple terms; listens to the views of others; changes communication styles to meet individual and audience needs; encourages dialogue and effective communication by others.

· Builds, maintains and deepens constructive and effective relationships with stakeholders, changes approach to achieve desired results if required.

· Has a customer focused approach, is flexible and always puts the good of others at the centre of decision making; optimises the culture of volunteerism and respect for others and is dedicated to AKF’s purpose and fulfilling the mission.

· Is a supportive team player, collaborates creating a culture of knowledge sharing and team learning. Is proactive in teamwork.

· Inspires self and others to greater performance, professional standards and results; likes to get things done; accepts new challenges and opportunities to enable self-reliance and achievement of full potential; gives and receives timely balanced feedback.

· Acknowledges creativity; adapts established methods for new uses; is focused on improving systems and processes; open to change; analyses, synthesises and challenges conventional thinking.

· Enterprising attitude that is quick to search out alternative solutions to needs or problems; creates and participates in communities of practice to establish networks of problem solving and organisational learning.

· Drives commitment to delivering high quality results with cost-effective use of resources; sets appropriate deliverables and uses innovative working methods to develop capacity, capability and a sustainable environment; has a clear vision of outcome and communicates this to inspire resources.

6. KEY RELATIONSHIPS

Internal Relationships

· AKC Events

· AKC IT

· AKC Gallery

· IIS

· AKU-ISMC

External Relationships

· Suppliers

· Kings Cross Estate

Dean Farm Trust is seeking an experienced and compassionate Sanctuary Operations Manager to take responsibility for the day-to-day leadership and operational management of our 32-acre animal sanctuary near Chepstow.

Home to 200 rescued animals, including pigs, cows, sheep, goats, equines and birds, Dean Farm Trust provides a home for life to animals in need. This is a senior, hands-on leadership role with animal welfare at its heart.

The Sanctuary Operations Manager will lead our on-site team, working through our Team Leaders to ensure the Sanctuary operates safely, effectively and to the highest standards of animal welfare. The role will oversee staffing and rotas, volunteer development, recruitment and training, budgets and resources, facilities and maintenance, land and pasture management, health and safety, compliance, contractors, projects and the operational delivery of Sanctuary events and activities.

We are looking for someone with strong leadership and people-management experience who is confident managing a busy operational environment and developing both staff and volunteers. You will need to be organised, practical and able to balance the immediate demands of running a sanctuary with longer-term planning and improvement.

This is an important appointment for Dean Farm Trust as we strengthen our operational structure and build a sustainable future for the Sanctuary. The successful candidate will work closely with the Director and Trustees while taking real ownership of Sanctuary operations and providing strong, consistent on-site leadership.

A genuine commitment to animal welfare and to the values of Dean Farm Trust is essential.

Please read our full Candidate Pack before applying. It includes the complete Job Description, information about Dean Farm Trust and further background on why we are recruiting for this role now.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

We have three Housing Procurement Officer roles available in the following locations:

• Crisis Skylight London, 50-52 Commercial St, Tower Hamlets, E1 6LT
• Crisis Skylight Brent, 1-2, Bank Buildings, High St, NW10 4LT
• Crisis Skylight Croydon, 12 Surrey St, CR0 1RG

There will be travel in and around the local area.

About the role

As a Housing Procurement Officer, you will help people experiencing homelessness find safe, suitable and affordable homes across London’s private and social rented sectors. We are recruiting one full-time officer for each of our London service centres, known as Skylights, in Brent, Croydon and Tower Hamlets. You will build relationships with landlords, source good-quality accommodation and work with each person we support, known at Crisis as a member, to understand their housing needs, preferences, affordability and circumstances. You will ensure housing options are clearly explained and that members have meaningful choice and control wherever possible.

You will work Collaboratively with members, Coaches, landlords and Housing Procurement Officers across the other London Skylights to make suitable housing matches, resolve concerns and address risks to tenancies early. You will take a bold approach to opening new routes into housing, pursue Impactful outcomes that last and work in an Equitable way that protects each person’s dignity and independence. The role involves frequent travel across London. Occasional evening or weekend work may be required, with time off in lieu.

About you

• Strong knowledge of London’s rental market, landlord and tenant law, and welfare benefits affecting housing access and affordability.
• Experience of sourcing and procuring properties, allocating and letting homes, and supporting people to sustain their tenancies.
• A clear understanding of the barriers faced by people moving out of homelessness, with experience of finding housing that reflects individual needs, preferences and circumstances.
• The ability to build productive relationships with social and private landlords and use negotiation, mediation and influencing skills when people have different priorities.
• A sound understanding of safeguarding, property health and safety and lone working, including how to recognise, respond to and escalate concerns while maintaining professional boundaries.
• Strong communication, organisation and self-management skills, including accurate record keeping, financial administration and the ability to work independently and across teams.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity, and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Tuesday 13 October 2026 23:55

Interview process: Presentation + Panel interview

Interview date and location: W/C 26 October 2026 location TBC

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Are you someone who enjoys hands-on work and wants to make a meaningful difference every day? At Age UK Bromley & Greenwich, we’re looking for a practical, compassionate individual to join our team as a Handyperson. This is a vital role supporting older people and those with long-term health conditions as they return home from hospital.

You’ll be part of a fast-moving, highly valued service that helps people stay safe, independent and confident in their own homes. From installing grab rails and key safes to putting up curtain rails or fixing minor plumbing issues, the work you do will directly improve lives and reduce the risk of accidents and readmissions.

This role is ideal for someone who enjoys variety and problem-solving, as no two days are the same. You’ll work closely with occupational therapists, respond to referrals (often on the same day), and be trusted to manage your own tasks with care and professionalism. You’ll also support our paid-for service offering, where your practical help continues to give people the reassurance they need to live independently.

We’re looking for someone with a solid set of DIY skills, a proactive attitude and a full UK driving licence. In return, you’ll join a warm, committed charity that has been supporting the local community for over 50 years. You’ll be part of a team that genuinely cares about the people we serve.

If you're ready to bring your practical skills into a role with real purpose, we’d love to hear from you.

Compliance Manager - Social Housing

Birmingham (Hybrid) 

Up to £50,000 per annum 

The Role

We are currently recruiting for a Compliance Manager to join an established housing provider in Birmingham. This is an excellent opportunity for an experienced compliance professional to take responsibility for the effective management of landlord compliance across a residential property portfolio.

Working closely with senior management, contractors and internal teams, you will help ensure the organisation maintains high standards of safety, compliance and regulatory performance across its homes.

Key Responsibilities 

• Take ownership of the delivery of the organisation's landlord compliance requirements across its housing stock.
• Plan and oversee programmes of inspections, testing, servicing and any necessary follow-on works.
• Ensure all statutory obligations are being met and that compliance activity is completed within required timescales.
• Oversee external contractors, challenging performance where necessary and ensuring agreed service levels are maintained.
• Review compliance information and certification, ensuring records are complete, accurate and suitable for audit and regulatory scrutiny.
• Investigate areas of non-compliance and put appropriate action plans in place to resolve issues.
• Contribute to the organisation's wider building safety and risk management arrangements.
• Provide regular updates and management information on compliance performance, risks and emerging issues.
• Work with colleagues to resolve customer concerns, complaints and escalated cases relating to safety and compliance.
• Identify opportunities to improve processes, performance and value for money across the compliance function.
• Work collaboratively with internal teams and external partners to maintain safe homes and a high-quality service.

About You

• A strong background in housing compliance, ideally within a housing association, local authority or similarly regulated organisation.
• Broad knowledge across areas such as gas, electrical, fire, asbestos, water hygiene and lift safety.
• Experience overseeing contractors and holding suppliers accountable for delivery and performance.
• A good understanding of current health & safety and building safety legislation affecting social housing.
• Experience working with compliance databases, certification and asset information.
• The ability to analyse information, identify potential risks and take decisive action to address issues.
• Strong communication skills, with the confidence to work with senior colleagues, contractors and other stakeholders.
• Excellent organisation skills and the ability to manage multiple compliance programmes simultaneously.
• A proactive approach to improving services rather than simply maintaining the status quo.
• A relevant qualification within compliance, health & safety, housing or building safety.
• NEBOSH Certificate or an equivalent Health & Safety qualification.
• Membership of an appropriate professional body would be advantageous

Apply

If you're an ambitious compliance profesisonal looking to make a lasting impact within a values-driven housing association, we'd love to hear from you.
For a confidential discussion and further information, please contact [email protected]

We are looking for a committed individual who has experience processing accounts. Reporting to the Financial Controller, the Accounts Payable Specialist will ensure that all purchase invoices are authorised correctly and paid efficiently to the society and suppliers.

Each of our homes and schemes express God’s love through compassion and care that helps people live life to the full - fulfilled living. Our focus is providing a loving and caring environment for our “family members” (our residents) and maintaining the Christian ethos that is important to many of them. Everything we do in our Homes, Schemes, in the Head Office Team (Operations, Property, Human Resources, Finance, Marketing and IT services) and through our community activity, supports that.

Responsibilities:

• Ensure purchase ledger incoming mail and emails are dealt with on a daily basis;
• Responsible for authorising all purchase ledger invoices;
• Process on the accounting system for all transactions within agreed SLA’s;
• Support the month-end close process including and not limited to the accrual and prepayment process.
• Support and collaborate with the internal users of the purchase to pay (P2P) process to ensure queries are dealt with on a timely basis.
• Payment to suppliers on time;
• Reviewing transactions in the nominal ledger to ensure completeness and to answer queries.
• Processing of travel and expenses, including corporate credit cards.
• Responsible for the month-end close and nominal account reconciliations.
• In addition to the duties and responsibilities listed, you are required to perform other duties assigned by your manager from time to time that are within your capabilities.

About you:

• AAT Level 3 Qualified;
• You have excellent Microsoft Office Skills including Excel (VLookups & Pivot Tables);
• You are able to communicate effectively;
• You are committed to meeting deadlines and able to plan and prioritise work;
• You have strong time management skills;
• You are well organised;
• A positive attitude towards Pilgrims’ Friend Society and its wider aims and objectives and are able to fully agree with our Doctrinal Basis.
• Some experience in a Purchase Ledger / Accounts Payable role is highly desirable

For more details, please take a look at the Job Description& Person Specification

*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).) 

Hours:

Full-time contract, working 35 hours a week, Monday to Friday.

Benefits:

• Hybrid working (2 days in the office)
• Flexible working hours
• 5 Weeks' paid holiday per year, as well as bank and public holidays
• Training & development
• Ongoing support from management
• Perkbox – including an Employee assistance programme
• Care Friends referral 
• Medicash
• Long-standing service rewards
• Birthday rewards
• Life assurance scheme
• Pension scheme

— What our staff say about us: …“It is a friendly and welcoming place to work” … —

We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.

Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.

Our Vacancy

Join us as the Senior Remediation Legal Compliance Manager and play a pivotal leadership role in ensuring Peabody's fire remediation programme remains legally compliant, well-governed and aligned with evolving building safety legislation.

About the role

As Senior Fire Remediation Legal Compliance Manager, you'll lead Peabody's Fire Remediation Legal Compliance function, setting the standards, governance framework and assurance processes that underpin our fire remediation programme. 

You'll be responsible for ensuring the programme operates within its legal obligations arising from contracts, legislation, leases, grant funding agreements and third-party arrangements. You'll also lead delivery of the Cladding Safety Scheme grant funding requirements, working closely with Homes England, internal stakeholders and external partners to ensure compliance, transparency and successful programme delivery. 

What You'll Do

• Lead, develop and inspire a team of eight through two direct-report managers, setting priorities and building capability across the legal compliance function.
• Own the delivery of the Cladding Safety Scheme grant funding requirements, including applications, reporting, administration and assurance activity.
• Act as the senior point of contact for Homes England regarding grant funding compliance, reporting and escalations.
• Ensure compliance with legal obligations arising from contracts, legislation, leases, grant funding agreements and third-party arrangements.
• Provide leadership on compliance with the Building Safety Act 2022, Fire Safety Act 2021 and related building safety regulations.
• Oversee monitoring and reporting of litigation affecting the fire remediation programme and support contractual negotiations where required.
• Lead oversight of complex Land Registry title structures, lease reviews and leaseholder protection obligations.
• Deliver executive, board and regulatory reporting, ensuring accurate and timely compliance information.
• Oversee programme data management, including asset, liability and property records.
• Act as the senior escalation point for compliance risks, identifying solutions and driving continuous improvement across governance processes. 

What You'll Need

• Significant leadership experience within a legal, compliance or governance environment, including managing managers.
• An LLB Law Degree or relevant legal qualification.
• Detailed knowledge of the Building Safety Act 2022, Fire Safety Act 2021 and associated guidance and regulations.
• Experience managing government grant funding programmes, ideally the Cladding Safety Scheme or Building Safety Fund.
• Expert knowledge of Land Registry titles, complex leases and leaseholder protections.
• Strong experience managing complex programmes, including planning, reporting and data management.
• Experience working within a regulated environment subject to external scrutiny.
• Excellent communication and stakeholder management skills, with the ability to influence executives, regulators, funders and external partners.
• Strong judgement, leadership and decision-making skills when managing risk, compliance and governance matters. 

What We Offer

• 30 days’ annual holiday, plus bank holidays
• Two additional paid volunteering days each year
• Flexible benefits scheme, including family friendly benefits and access to a discount portal
• 4 x salary life assurance
• Up to 10% pension contribution
• Professional development and opportunities to broaden your experience

Why Join Us?

When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.

Please read before applying

Peabody does not provide sponsorship as a licensed UK employer.

This advert will close on Monday 5th October. However, we reserve the right to close this advert early if we receive a high volume of suitable applications.

Our Assessment Process

Our fair, inclusive and transparent recruitment process includes an in-person Interview. This will be held at our Westminster Bridge Road office across week commencing 12th October 2026. 

If you have any questions about this role, please email Talent Specialist, Ryan Loasby.

Salary: Grade B – £25,877.80 plus anti-social hour’s payment of £650 per annum. Total starting salary of £26,527.80 per annum.

Hours:Full-time 37 hours per week: hours vary, Monday to Sunday, in accordance with a rolling rota. Anti-social working; evenings, weekends and bank holidays. 

Job Purpose:

To support the delivery of Oasis Community Housing’s Young People’s Supported Housing Service (Ofsted registered). The service operates two 24-hour staffed supported housing projects, one for children and young people aged 16-17 with medium needs, and one for those aged 16-21 with complex needs. To provide trauma informed, holistic, personalised support to children and young people, which is in line with relevant pathway and safety plans. 

To work closely with Gateshead Council, including Children’s Services, to ensure children and young people achieve the best outcomes, in line with project specific aims and objectives. Under the guidance of the Team Leader and Registered Service Manager, to ensure the service is compliant with the Supported Accommodation Regulations and we maintain successful Ofsted registration for these projects.

Organisation Context:

Oasis Community Housing (OCH) is a Christian response to homelessness and disadvantage providing housing, support and other services. The support provided aims to develop life skills that will enable people to live successful independent lives.

Oasis Community Housing is part of the Oasis group of charities. The group includes charities dedicated to education, housing and campaigning against  human trafficking and we work to a common vision of creating communities in which everyone can thrive and reach their God-given potential. 

We welcome applicants from all faiths or none, but it is important that all employees understand and sympathise with the Christian vision, ethos and culture of the organisation. However, it will be an occupational requirement that a practising Christian is needed for some specified roles. This will be highlighted in the qualifications section of the job description and will be clearly stated in the job advert.

Oasis Community Housing is an experienced charity, with its Central Office in Gateshead, Tyne and Wear.

This post is located in Gateshead, within the two registered supported housing projects.

Any offer of employment will be subject to satisfactory references, meeting essential criteria and Enhanced DBS (dependent on role).

Project specific:

Our projects are places of safety, Psychologically Informed Environments (PIE), from which we work with children and young people using person-led, holistic, trauma-informed and solution-focused approaches. We aim to provide accommodation and support that helps children and young people find self-worth and the belief that they deserve a better future, supporting them in safe, positive transitions including where relevant from care into more independent accommodation, and from childhood to adulthood; providing holistic support to gain essential life skills, achieve health outcomes, to realise and achieve their aspirations, and reach their full potential. 

This role is based in a new service, which goes live on 1st June 2025:

• A 24-7 staffed 8 bed Ofsted registered supported housing project for young people aged 16-21 with complex needs.

• A 24-7 staffed 5 bed Ofsted registered supported housing project for young people aged 16-17 with medium needs.

Duties & Responsibilities:

• To provide holistic (mental, physical, emotional, spiritual) support to children and young people within our supported housing projects, in accordance with the ethos and values of Oasis Community Housing. Ensuring support provision is personalised to individual needs, and progress is regularly reviewed.

• To engage in multi-disciplinary team (MDT) approaches to support children and young people, including working closely with Children’s Services and other professionals and partner agencies. To include; attending meetings and effective information sharing.

• To ensure safeguarding policies and procedures are adhered to in your practices, and that concerns are reported appropriately and expediently, both internally, and externally, as needed.

• To navigate challenging situations effectively and sensitively.

• To maintain records needed to ensure excellent and consistent support provision; maintaining comprehensive case files, using our In-Form data system, completing reports and assisting in the measurement of outcomes. 

• To ensure the Project Handbook, including the service expectations, are explained to children and young people at the point of entry; being reiterated, and enforced as needed.

• To deal with informal complaints made by residents in accordance with OCH's procedures.

• To organise and encourage activities which are of interest to those being supported. 

• To support the active participation of residents in project design, delivery and evaluation; working with our Co-Production Worker to encourage involvement, and assisting in recording access and engagement.

• To work in accordance with regulatory requirements. Under the guidance of the Team Leader and Head of Supported Housing (Registered Service Manager) to ensure your practices are compliant with the Supported Accommodation Regulations.

• To clean the office space and communal areas, and support those living in our service to keep their rooms/properties clean.

• To work closely with Housing Management Team colleagues.

• To attend regular supervision sessions with your line manager

• To attend relevant training sessions as required by the role / your line manager

• To undertake any other reasonable duties as required 

• To ensure all working practice and interactions are in line with organisational ethos and values

• To be able to work in any Oasis Community Housing project as required. 

Personal Specification/Key Competencies:

Qualifications: 

• Relevant qualification to NVQ Level 3 (Essential)

Supported Housing Services Manager

Location: Luton, Bedfordshire
Salary: £40,000 - £42,000
Permanent | Full-time

We are working with a well-established not-for-profit housing association to recruit a Hostel Services Manager to lead the effective delivery and development of its supported accommodation services across Luton.

This is a key management position with responsibility for ensuring customers receive safe, secure and high-quality accommodation alongside effective, person-centred support.

The Opportunity

This is an excellent opportunity for an experienced Hostel Services Manager, Supported Housing Manager or Housing Services Manager to take ownership of a key service, lead a dedicated team and help shape the future delivery of supported accommodation.If you are looking for a role where you can make a genuine difference to customers while driving operational performance and service improvement, we would be keen to hear from you.

The Role

As Supported Housing Services Manager, you will:

• Lead, manage and develop a team of Team Leaders, Coordinators and Support Coaches.
• Have overall oversight of the safe, secure and effective management of supported accommodation.
• Promote a trauma-informed and psychologically informed approach across the service.
• Set clear objectives and performance measures, driving accountability and continuous improvement.
• Monitor key performance indicators including voids, rent collection, arrears, customer satisfaction and tenancy sustainment.
• Ensure safeguarding concerns, complaints and operational risks are managed effectively.
• Maintain high standards of housing management, support delivery, record keeping and internal auditing.
• Work closely with Finance, Property and Housing teams to ensure effective management of income, repairs, compliance and voids.
• Build strong relationships with local authorities, community organisations, partner agencies and external stakeholders.
• Identify opportunities for grants, tenders and service development, supporting bids and submissions where appropriate.
• Ensure services comply with relevant legislation, regulation, policies and best practice.
• Take accountability for service budgets, income management and financial performance.
• Produce regular performance reports, identifying areas for improvement and taking appropriate action.
• Contribute to the wider Homes with Support strategy and organisational objectives.

About You

We are looking for an experienced housing or supported housing professional with:

• Experience managing supported housing, hostel or similar services.
• Proven experience of leading, motivating and developing teams.
• Strong knowledge of housing management, tenancy sustainment and safeguarding.
• Experience managing budgets, KPIs, performance and operational risk.
• A good understanding of relevant housing legislation, regulation and best practice.
• Experience working with local authorities and external support agencies.
• Excellent written and verbal communication skills.
• A proactive, organised and solutions-focused approach.
• Resilience and the ability to manage complex and challenging situations.
• A genuine commitment to delivering excellent customer service and positive outcomes.

Apply

If you're an ambitious housing profesisonal looking to make a lasting impact within a values-driven housing association, we'd love to hear from you.
For a confidential discussion and further information, please contact [email protected]

Support Havering residents in, or at risk of, fuel poverty by fitting simple energy-efficiency measures in their homes. These include putting up curtain poles and thermal curtains, installing radiator reflector panels, draught-proofing, fitting LED light bulbs and distributing timer switches etc. 

Working as part of our handyperson team, you will deliver kind and friendly person-centred services to diverse communities across east London and Essex. You will work with people referred by our community partners, our hospital discharge teams, and wider AUKEL colleagues to help older people remain safe in their homes. 

Are you passionate about building relationships, delivering excellent customer experiences and helping organisations retain and grow their membership?

The Country Land and Business Association (CLA) is the membership organisation for owners of land, property and businesses in rural England and Wales. We champion the interests of our members and provide expert advice, services and support to help them succeed.

We're now looking for a Membership Relations Manager to join our South East team. This is a varied and rewarding role, combining account management, member engagement, data analysis and stakeholder relationship management. You'll play a key part in ensuring our members receive an exceptional experience throughout their membership journey, helping us strengthen engagement, increase retention and demonstrate the value of CLA membership.

What you’ll be doing

• Managing member relationships and supporting members throughout their CLA journey.
• Delivering key elements of our member retention strategy, including onboarding, engagement and renewal activities.
• Building strong relationships with members and identifying opportunities to increase engagement with CLA services.
• Producing and analysing membership and retention reports to identify trends and opportunities.
• Maintaining accurate membership records and supporting the ongoing development of our CRM system.
• Gathering member feedback and insights to help shape CLA services and priorities.
• Working closely with colleagues across regional, sales and policy teams.
• Representing the CLA at member-facing events, shows and meetings across the South East region.

Full list of job duties can be found in the job description.

What you’ll bring to the role

• Experience in account management, membership, customer service or a similar relationship-focused role.
• Excellent communication and relationship-building skills, with the ability to engage confidently with a wide range of people.
• Strong organisational skills and attention to detail.
• Experience using CRM or database systems.

You should be willing and able to learn, keep up to date with current issues affecting CLA members, and develop an understanding of the CLA’s purpose, ambitions, membership products and services.

Working arrangements

This is a full-time, permanent role based at our South East office in Andover, with requirement to work in the office at least 3 days per week.

The role involves regular travel across the South East region, with occasional travel elsewhere in England and Wales. Some evening work and occasional overnight stays may be required. A full UK driving licence is essential as the role requires travel to locations

What are the benefits of working for the CLA?

• Generous annual leave
• Birthday Leave - a day off for your birthday
• Employer's pension contribution of up to 10% of salary
• Enhanced parental leave
• Wellbeing recourses
• Retail discounts
• + more!

Interview process

First Stage Interviews will take place 5th October in person at our office.

Second Stage will take place 12th October in person at our office.

Interview dates may be subject to change.

Stop Domestic Abuse is a trauma informed organisation; the work we do to support those effected by domestic abuse may be triggering for those with past trauma. Please only apply if you are living free from abuse. If you’d like to talk to us about this, please get in touch.

Location: Southampton

Salary: £25,750 - £26,383

Hours per week: 37.5

Contract Type: Permanent 

Reference Number: STOPDA837

Main Purpose and Scope of the Job:

 Co-Ordinate an individual package of target hardening for clients using Stop Domestic Abuse services which is informed by a full risk assessment, the type and condition of the property and the needs and circumstances of the individual household. 

Working collaboratively with existing target hardening schemes within the city including Southampton City Council’s Dove scheme and similar offers from other social landlords and The Blue Lamp Trust.

Participating and contributing in awareness-raising campaigns of domestic abuse issues locally in liaison with local multi agency partnerships, and to participate in training events.

Remaining up-to-date and compliant with all organisational procedures policies and professional codes of conduct and uphold standards of best practice.

Maintaining accurate and confidential records using our secure web-based case management database and contribute to monitoring information for the service by ensuring that evaluation information is properly recorded

What We Offer:

Time off and Flexibility:

-25 days’ annual leave plus bank holidays (Increasing with service)

-Birthday day off

-Child’s first day of school off

-Option to purchase up to 10 additional days’ leave per year

-Flexible and hybrid working

-Protected time of up to one hour each month

Family-Friendly Benefits:

-Enhanced Maternity, Paternity, Shared Parental and Adoption leave

-IVF Leave

Health and Wellbeing:

-Westfield Health Healthcare Cashback Plan (after probation)

-Westfield Health Personal Health Insurance (after 2 years’ service)

-Employee Assistance Programme

-Eye care vouchers

-Cycle to Work Scheme

About Stop Domestic Abuse:

Stop Domestic Abuse is a proud women-led organisation supporting victims and survivors of domestic violence and abuse across Portsmouth and Hampshire. Our vision is a world without domestic abuse, and we work to ensure that it’s ‘everyone’s business.’

We provide refuge and community-based support, delivering in a trauma-informed way for adults, children and young people, tailored to individual needs. Our 19 refuges offer safe, welcoming homes, and across our services we provide one-to-one support and group activities to help improve their safety and to meet others with similar experiences. We support children process their experiences and help regain a sense of safety.

Our UP2U programmes support those seeking to change abusive behaviours, and we also offer specialist support for victims of stalking. We also deliver training to professionals, including the hair and beauty industry, to recognise domestic abuse and connect people to specialist support services.

Our Values:

Equality, Openness, Honesty, Respect for individual dignity and diversity, Empowering women and children, and Care and Compassion – are at the heart of everything we do. By committing to these values, we aim to significantly improve the lives of those we support and work towards our vision of a world without domestic abuse.