Raisers edge administrator jobs in Birmingham
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Being in hospital can be really tough physically and emotionally. This is why our hospital charities do as much as they can to help patients and their families feel as supported as possible during their treatment. Each hospital charity provides the added extras that are "over and above" what the NHS can fund as standard. This includes life-saving equipment, state-of-the-art facilities, training and research, as well as free accommodation and patient comforts.
Across UHB Charity we are currently raising funds for a Total Body PET CT Scanner as well as our Children's and Newborn Appeals and Home from Home accommodation for civilians and military personnel, to name just a few.
As a Grants Manager you will help the Charity provide much needed equipment and facilities that will make a real difference to our patients and their families.
JOB TITLE: Grants Manager
SALARY: £40,000 per annum
HOURS: Full time - 37.5 hours
RESPONSIBLE TO: Charity Chief Executive
ACCOUNTABLE TO: Charity Chief Executive
LOCATION: Queen Elizabeth Hospital Birmingham
ROLE DESCRIPTION
The Grants Manager role is primarily based at Queen Elizabeth Hospital Birmingham for University Hospitals Birmingham Charity, with the expectation to travel to the other sites, Good Hope Hospital, Heartlands Hospital, and Solihull Hospital.
This post will oversee the Grants Team at the Charity, with the responsibility of overseeing the distribution of grant funding to projects that align with the charity's mission.
Working as part of a team, the role involves managing the full grant-making process, from designing funding programmes and assessing applications to monitoring funded projects and evaluating their impact. The manager works closely with applicants, trustees, and external stakeholders to ensure funding decisions are fair, transparent, and achieve meaningful outcomes.
They also develop grant policies, manage budgets, ensure compliance with governance and regulatory requirements, and use data and evaluation findings to improve funding strategies.
Strong relationship management, strategic planning, financial oversight, and decision-making skills are essential, along with a commitment to delivering positive social impact.
This role may involve occasional evening and weekend work at charity events and events organised by our supporters.
This role sits within our Grants Team and will oversee two Senior Grants Officers.
PRINCIPAL DUTIES
- Ensure grant programmes align with the charity's objectives and priorities.
- Review and update grant policies, procedures, and eligibility criteria.
- Manage grant application processes.
- Oversee grant management systems and databases.
- Conduct due diligence on applicants, including financial and governance checks.
- Prepare reports and recommendations for trustees or grant committees.
- Support decision-making meetings and record outcomes.
- Build positive relationships with grant applicants, funded organisations, and stakeholders.
- Provide advice and guidance to applicants throughout the process.
- Act as the main point of contact for grant recipients.
- Monitor funded projects to ensure grant conditions are met.
- Review progress reports and financial returns from grant recipients.
- Evaluate the impact of funded projects against agreed outcomes.
- Identify lessons learned to improve future grant programmes.
- Manage grant budgets and payment schedules.
- Ensure grants are awarded within approved budgets.
- Monitor expenditure and forecast future commitments.
- Work closely with finance teams to maintain accurate records.
COMMUNICATION
- Relaying accurate and timely information to the fundraising team, the Charity Chief Executive and Charity Trustees on a regular basis. Communicating with clinical and non-clinical staff within the hospital. Communicating with donors and stakeholders.
- Dealing with enquiries from the general public in a professional manner, disseminating information and ensuring that the appropriate action is taken, whilst maintaining the Charity’s policies and procedures.
PROFESSIONAL RESPONSIBILITIES
- Ability to present oneself in a professional manner as a representative of the hospital and the charity.
- To maintain confidentiality in all aspects of duty, including grant and donor data.
- To assist in maintaining accurate records and to complete and return as requested statistical data.
- To maintain an accurate effective database, recording essential information and providing statistical data in accordance with guidelines and policy using Raiser's Edge, Microsoft Office, Word and Access.
MISCELLANEOUS
- To represent the Charity in a variety of different contexts and to a variety of different audiences.
- To ensure that a positive image of the hospital and the Charity is projected at all times
- To hold a flexible approach to working hours (the role will require the post holder to work evenings and weekends as necessary)
- To hold a flexible approach to work when asked to take on other fundraising or admin duties when the team needs to cover holidays, or at times of workload pressure
- To adopt a supportive and collegiate approach when working with the fundraising team and other colleagues within the hospital
The Grants Manager will also carry out other projects and duties as directed by the Head of Fundraising, Director of Fundraising and Charity Chief Executive.
NOTES:
This is not intended to be an exhaustive list of responsibilities but more an outline framework against which the post holder will be given flexibility to define the detail. Any changes will be the subject of consultation with the post holder.
All employees must adhere to and perpetuate Charity Policies and Procedures relating to:
- Health and Safety
- No Smoking at Work
- Equal Opportunities in Employment, including responsibilities under the Disability Discrimination Act.
Your attention is drawn to the confidential nature of information collected within the NHS. The unauthorised use or disclosure of patient or other personal information is a dismissible offence and in the case of computerised information could result in a prosecution for an offence or action for civil damages under the Data Protection Act 1984.
Please note that employees are employed directly by the Charity and not the NHS.
Employees of the Charity are eligible to join a defined contribution pension scheme, to which the Charity will contribute 8% of an employee’s annual salary in addition to employee contributions.
Employees of the Charity are eligible for enhanced maternity and sickness pay.
Employees of the Charity receive 27 days holiday per year, plus Bank Holidays.
SKILLS/KNOWLEDGE/ABILITY:
Essential
- Financial Literacy
- Excellent written skills with first class spelling
- Use of Microsoft Office including Word, Excel, Access, Outlook, PowerPoint along with other software packages
- Ability to produce accurately typed and photocopied documents efficiently and to high standard
- Ability to ensure accurate data inputting
- Ability to work independently and under pressure, prioritising work to meet deadlines
- Ability to deal with heavy, unpredictable workloads
- Ability to set up and maintain organisational systems
- Ability to work flexibly to meet the needs of the charity
- Problem solving
- Record keeping
- Non-judgemental attitude
- Accepts responsibility for own decisions
- Ability to represent the Charity at events and functions
- Good interpersonal skills and ability to influence people at all levels
- Understanding and respect for the importance of patient confidentiality
- GCSE English Language or equivalent
- GCSE Mathematics or equivalent
Desirable
- Educated to degree level or equivalent
- Qualification in grant management, fundraising, communications, PR or marketing
- Understanding of the NHS and wider health and patient issues
EXPERIENCE
Essential
- Experience of working in a grant making environment
- Experience of presenting to audiences/groups
- Experience of administration in an office-based environment
- Experience of working on own initiative
- Previous experience of working with & reporting to Leadership teams / trustees
Desirable
- Experience of grant making strategy
- Team management experience
- Raiser's Edge donor database experience
- Experience of impact evaluation
ADDITIONAL INFORMATION
Essential
- A team player with a flexible approach
- Available to work out of hours if required.
Desirable
- Car driver with a clean licence
Registered Charity
21 - 50
Changing lives and saving lives for patients, families and staff at our hospitals
Thank you!
Reporting to: Products Manager
Hours: Full Time (35 hours per week)
Key Relationships: Products Manager, Stewardship Manager, Fundraising Lead, Director of Development, CEO, COO, Trustees, External Partners
Location: Remote Working, with national travel requirements for meetings, events and collaboration.
OVERALL PURPOSE
To support the Products Manager in the development, delivery and administration of innovative fundraising products and initiatives that generate income for NHS Charities Together whilst helping NHS charities increase their own fundraising income.
The Development Product Executive will play a key role in coordinating fundraising products including the lottery programme, the National Legacy Campaign, , fundraising toolkits and collective fundraising initiatives. The role will help ensure products are delivered effectively, members receive excellent support and product performance is monitored to drive continuous improvement.
Working collaboratively across the Development team, the Development Product Executive will help deliver high-quality fundraising products that are accessible, scalable and responsive to the needs of NHS charities.
KEY RESPONSIBILITIES
The main duties and responsibilities of the role holder are as outlined below:
Product Delivery & Development
- Support the Products Manager with the delivery and ongoing development of fundraising products, campaigns and initiatives for NHS charities.
- Support the administration and delivery of the lottery programme, including member onboarding, supplier liaison, reporting and responding to enquiries. The role will support NHS charities to recruit players to the lottery, so experience of engaging and growing membership or supporter bases, and understanding recruitment journeys, would be beneficial.
- Assist in developing, testing and evaluating new fundraising products and pilot initiatives.
- Produce and maintain fundraising toolkits, guidance documents, templates and other supporting resources.
- Coordinate timelines, project plans and actions to ensure fundraising products are delivered to schedule.
- Support the creation and delivery of collective fundraising initiatives that enable NHS charities to collaborate and maximise fundraising opportunities.
Member Support & Collaboration
- Act as a first point of contact for member charities with queries relating to fundraising products and initiatives.
- Build positive relationships with NHS charities, understanding their needs and supporting successful implementation of fundraising products.
- Coordinate member communications relating to fundraising products, campaigns and opportunities.
- Support the delivery of webinars, workshops and member events, including preparing materials, managing registrations and following up with attendees.
- Gather feedback from member charities and supporters to inform future product development and improvements.
- Support the delivery of consultancy projects where required.
Product Administration & Performance
- Maintain accurate project documentation, timelines, budgets and performance records.
- Collate income, participation and engagement data across fundraising products.
- Produce regular reports and dashboards to monitor product performance and support evaluation.
- Assist in monitoring budgets, expenditure and income against forecasts.
- Maintain accurate records on Raiser's Edge and other systems in line with GDPR and organisational policies.
- Support supplier administration, including raising purchase orders, processing invoices and monitoring contracts where required.
Marketing & Communications
- Work collaboratively with the Communications Team to develop and schedule marketing materials that promote fundraising products.
- Coordinate the production of product resources, case studies and promotional content.
- Identify member success stories and examples of best practice to share across the NHS charity network.
- Support campaigns that encourage member engagement and product participation.
Innovation & Continuous Improvement
- Monitor fundraising trends, emerging products and sector developments to identify new opportunities.
- Support the testing and evaluation of new fundraising ideas and product improvements.
- Assist with gathering insight and learning from product pilots to improve future delivery.
- Contribute ideas that improve efficiency, supporter experience and member engagement.
Cross-Team Collaboration
- Work closely with colleagues across the Development Team to ensure fundraising products complement wider fundraising activity.
- Collaborate with Data & Systems and Business Support teams to ensure effective administration and reporting.
- Support wider fundraising activity, including events and campaigns, where required.
- Contribute positively to team meetings, planning sessions and organisational projects.
Other Duties
- Visibly live NHS Charities Together's values, including our commitment to diversity and inclusion.
- Carry out duties in accordance with NHS Charities Together's Health & Safety policies and procedures.
- Work flexibly, prioritising workload and supporting colleagues across the organisation as required.
- Adhere to relevant legislation, fundraising regulation, GDPR and organisational policies and procedures.
- Maintain confidentiality and handle sensitive information appropriately.
This is not meant to be an exhaustive list of duties. Flexibility is required and the post holder will be expected to undertake other duties appropriate to the role and within their skills and experience when reasonably requested.
Competencies
Teamwork – 'One Charity', working within and across teams
- Collaborates effectively across teams to ensure fundraising products are successfully delivered and continuously improved.
Building trust and respect – listen, feedback and learn
- Builds positive relationships with NHS charities, suppliers and colleagues through responsive communication and a collaborative approach.
Responsibility – owning your part in our success
- Takes ownership of product administration, project coordination and delivery to ensure high-quality outcomes. Demonstrates excellent attention to detail and follows through on commitments.
Professionalism – creating an environment to achieve success
- Organises work effectively, manages competing priorities and maintains accurate records and reporting. Upholds fundraising regulations and organisational standards.
Stakeholder focus – understanding the needs of our stakeholders
- Provides excellent support to member charities, ensuring fundraising products are practical, accessible and responsive to their needs.
Acumen – sound decision-making
- Uses data, feedback and learning to improve product delivery and identify opportunities for innovation and continuous improvement.
PERSON SPECIFICATION
Knowledge, Skills and Experience
Essential
- Experience working within a fundraising, marketing or project coordination role
- Experience coordinating projects or campaigns involving multiple stakeholders
- Excellent organisational skills with the ability to manage multiple priorities
- Strong written and verbal communication skills
- Experience producing reports and analysing performance data
- Strong IT skills including Microsoft Office, particularly Excel
- Experience maintaining databases or CRM systems
- Excellent attention to detail and administrative skills
- Strong relationship-building and stakeholder management skills
- Ability to work independently and collaboratively as part of a team
Desirable
- Membership or subscription recruitment experience, particularly involving acquisition campaigns or supporter recruitment, would be advantageous.
- Experience supporting fundraising campaigns or products
- Knowledge of fundraising products including lotteries, legacy fundraising or individual giving
- Experience developing toolkits, guidance or fundraising resources
- Experience working with external suppliers or agencies
- Knowledge of fundraising regulation, GDPR and charity sector best practice
- Experience using Raiser's Edge or another fundraising CRM
- Understanding of NHS charities or the wider health charity sector
