Recovery and wellbeing worker jobs in Bristol
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Become an Apprentice Worker in Bristol and use your lived experience to inspire, while gaining a qualification and working on your professional development.
At St Mungo’s, we believe in creating opportunities for people with lived experience of homelessness, substance use, mental health challenges, involvement with the criminal justice system, and/or recovery services. Our Apprenticeship Scheme is designed to help you build a career while making a positive impact.
We have a Housing Management Apprenticeship opportunity available for an 18 month fixed term contract in Bristol.
What you’ll be doing
Working as a Housing Management Apprentice Worker, you will complete practical work experience and academic learning to build the knowledge, skills and experience to develop a career in the housing and homelessness sector.
As an Apprentice Worker you will:
- Work as part of a team to support with general housing management and operations of accommodation services.
- Work alongside colleagues, students and volunteers working together directly with residents to support and empower people to recover from homelessness and rebuild their lives.
- Develop the skills to support housing and tenancy management functions and assist with lettings and property maintenance processes.
- Supporting with void management, repairs reporting, rent and arrears processes.
- Gain practical experience and the skills required for future employment in housing management.
- Learn how to deliver day-to-day services while collaborating with colleagues and external partners.
- Have opportunities to shadow experienced staff and receive on-the-job training.
- Complete the practical element of your apprenticeships with meetings and event attendance as well as formal learning while completing a Level Housing and Property Management Qualification
- Complete on and off the job learning, shadowing and development opportunities.
- Receive support and supervision from an Apprenticeship Advisor as well as a direct line manager, every step of the way.
Where you’ll work
Our level 2 pathway provides semi-independent accommodation and housing related support to people who may have complex needs, including multiple challenges such as physical and mental health issues, substance use and a history of trauma. We are dedicated to providing a safe, high quality and inclusive service to people while they are living in supported accommodation, and a positive move-on into independent housing.
Our residents are male and female living in shared and self-contained properties.
What we’re looking for
Our Apprentice scheme is specifically designed for people with lived experience, and we can only offer places to the people the programme is designed for.
You may have personally experienced homelessness (spent time sleeping rough, or lived in a hostel, refuge or supported accommodation), you may have experienced domestic abuse, mental health struggles, substance misuse problems or had contact with the criminal justice system and have used recovery services as a result.
We’re looking for people with motivation to build a career in housing and homelessness, who can bring:
- Learning and reflections gained through lived experience and recovery.
- Ability to demonstrate how personal lived experience has shaped your approach to support and wellbeing.
- Good communication and listening skills, empathy, and a genuine desire to make a difference.
- Some experience through volunteering or working in a similar setting.
- Basic admin and IT skills and a proactive attitude towards learning.
If this sounds like you, we’d love you to apply. If you’re still unsure why not get in touch with the team who can have a chat and answer your questions.
Take a look at our website for contact details and more information about the scheme.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
visit our website for more information and click the ‘Apply Now’ Button to start your online application form.
Closing date: 10am on 15 July 2026
Interview and assessments: 29-30 July 2026
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
- A full-time, paid role (37.5 hours per week) for 18 months.
- A comprehensive training programme.
- A dedicated team to support and empower you.
- Excellent development and growth opportunities
- A diverse and inclusive workplace
- Great pay and other benefits
Thank you!
Please be aware that we are unable to offer sponsorship to candidates who are not already sponsored by Milestones Trust.
Make a real difference. Help people live their best life
Our goal is simple: to support people with enduring mental health needs to live fulfilling, independent lives in their community. Whether it’s learning new skills, building confidence, accessing education, or gaining employment, we work alongside individuals to maximise their choice, independence, and involvement.
About the Role
We are looking for compassionate and motivated Mental Health Support Workers to join our services across Bristol and South Gloucestershire.
In this role, you will provide high-quality, person-centred and trauma-informed support to people with mental health needs, helping them to build independence, develop coping strategies and achieve their personal recovery goals.
You will work both independently and as part of a team to deliver safe, effective, and recovery-focused care that promotes wellbeing, inclusion, and choice.
Some services support individuals with complex mental health needs in 24-hour settings, where you will provide direct support, including 1:1 support where required, and help individuals manage daily challenges and emotional wellbeing.
What We Offer
- Flexible shift patterns tailored around the needs of the people we support
- Opportunities for both part-time and full-time hours
- A supportive team environment
- Ongoing training and development
Note: The role includes some evenings, weekends, and lone working, so confidence, initiative, and self-motivation are essential.
Additionally, while being a driver is not an essential requirement, it could be an advantage in some roles/services.
Key Responsibilities
- Support individuals to manage their mental health and work towards personal goals
- Deliver person-centred, trauma-informed support tailored to individual needs
- Empower individuals to make everyday choices and key life decisions
- Promote independence, wellbeing, confidence, and personal growth
- Assist with daily living skills including self-care, budgeting, and maintaining a home
- Encourage and support meaningful relationships and social inclusion within the community
- Monitor wellbeing and respond appropriately to changes, risks, or challenging situations
- Develop, follow, and contribute to person-centred support plans and risk assessments
- Maintain accurate records and documentation
- Work collaboratively with families, colleagues, and other professionals
- Safely support and administer medication in line with training and policy
- Complete required training and adhere to organisational standards
About You
We are looking for someone who:
- Communicates with empathy, clarity, and emotional intelligence
- Demonstrates compassion, kindness, and understanding
- Is resilient, calm under pressure, and able to respond to challenging situations
- Builds positive relationships and works effectively both independently and as part of a team
- Is organised, reliable, and able to manage workload effectively
- Is self-motivated and proactive in their approach to work
- Is committed to safeguarding, equality, diversity, and inclusion
- Is confident using IT systems and recording information accurately
- Is eager to learn, grow, and adapt within the role
- Holds GCSE Maths and English (or equivalent), or is willing to achieve them
- Work or voluntary experience supporting people in care and/or with mental health needs
Additionally, we welcome candidates who have:
- Experience working in mental health services, including complex needs
- Experience supporting individuals who may present with behaviours that challenge
- Knowledge of approaches such as PBM or similar behaviour support methods
- Experience supporting individuals with EUPD or dual diagnosis
- Experience within a mental health hospital or similar setting
Our Services
We are recruiting across several mental health services:
The Recovery Hub
A 24-hour residential service supporting adults within a 10-bed unit. We provide a safe, structured, and person-centred environment, helping individuals build skills, manage their mental health, and move towards independent living.
Chestnut Road
Supporting individuals in shared accommodation or their own flats, this service focuses on recovery, independence, and preparing people to move on, using a highly person-centred and creative approach.
Charnhill Crescent & Kingsway
Two small services supporting five adults, delivering tailored support to empower people to live independently and achieve their goals.
London Road
A 24-hour service supporting individuals with complex mental health needs, including those who may require 1:1 support. The service focuses on providing structured, person-centred support to help individuals manage their mental health, build independence, and maintain wellbeing within a safe and supportive environment
In return we offer excellent, high quality learning opportunities, including the opportunity to undertake a level 3 or 5 Diploma in Health and Social Care. Alongside this, other benefits include:
- 30 days’ annual leave, including recognised public holidays
- Learning and development to support your career growth
- Nationally recognised qualifications, from entry‑level care to management
- Flexible working, with rotas provided in advance
- Occupational Sick Pay after two years, increasing with service
- Health Cash Plan after probation, offering at least £695 cashback for health treatments (dental, optical, therapies, maternity/paternity, prescriptions)
- Enhanced maternity and paternity pay
- Free enhanced DBS check
- Dayforce Wallet, giving you access to your earnings before payday
- Employee referral scheme with financial rewards
- Employee Assistance Programme from day one, offering confidential 24/7 support
- Company pension scheme to help grow your retirement savings
We pride ourselves with being able to offer staff opportunities to develop and progress their careers within the Trust.
Apply Today
If you're passionate about supporting people and want to be part of a service that truly makes a difference, we’d love to hear from you.
Please note:
Due to an internal redeployment process, priority will be given to at risk staff.
We have attached a generic job profile for support workers. We are currently reviewing the Mental Health specific support worker job profile, and this will be shared with applicants once finalised.
Registered Charity
More than 1000
Milestones Trust supports adults with learning disabilities and mental health needs to live their best lives.
The client requests no contact from agencies or media sales.