Relationship management jobs

The Role

What we're looking for

Essential criteria:

• Excellent project management, communication, presentation skills, report writing and drafting skills
• High level of initiative, problem solving and decision-making skills
• Excellent organisation skills and attention to detail
• Excellent ability to build, develop and maintain working relationships with other team members and with senior internal and external stakeholders
• Excellent analytical, computer and database skills

Please see the job description for more details.

What's in it for you

Prospectus is delighted to be supporting an international animal welfare charity in the recruitment of a Senior Digital Officer on a 12-month contract.

12-month contract, full-time
London with hybrid working (one day in the office per week)
Salary: £45,428.68–£49,901.95 depending on experience

Our client is a leading international organisation working to protect and improve the lives of animals under direct human influence. With a strong global reputation and a mission rooted in compassion, evidence and action, the organisation offers the opportunity to contribute to meaningful change while being part of a dedicated and values-led team.

This is an exciting opportunity for a digitally confident fundraiser or campaigner to take ownership of paid digital acquisition activity that supports both fundraising and advocacy objectives. Working across channels including Google and Meta, you will plan, deliver and optimise high-performing campaigns that generate leads, secure donations and drive petition and action sign-ups. You will also help shape supporter journeys, test new channels, manage agency relationships and use performance insight to maximise conversion and return on investment.

The successful candidate will have demonstrable experience managing digital acquisition campaigns, including hands-on experience with Meta Ads Manager, Google Ads, analytics and tracking tools. You will be highly organised, comfortable managing multiple priorities, confident working with budgets and KPIs, and able to build strong relationships with colleagues, agencies and stakeholders at all levels. A strong understanding of supporter-first digital practice, conversion optimisation and digital fundraising compliance is essential.

How to apply

At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustments to any part of the process, please contact Femke Vorstman at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you’ll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.

To apply, please submit your CV in the first instance. Should your experience be suitable, we will arrange a meeting to brief you on the role. You will then have all the information you need to formally apply, including submitting a CV and covering letter.

Please be aware that our client will be considering applications and holding interviews on a rolling basis, so early applications are strongly encouraged.

Community fundraiser - 8 month FTC

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

We’re looking for a Community Fundraiser to join Sense on an 8-month fixed term contract. This is a fantastic opportunity to help grow our community fundraising income while building meaningful relationships with supporters across the UK.

About the role

As Community Fundraiser, you will play a key role in developing and growing our community fundraising activity, helping to build a strong, engaged supporter base and generate vital income to support disabled people with complex needs.

You will lead on key income streams such as “Do Your Own Fundraising” and In Memory giving, while supporting campaigns, events and regional opportunities to maximise engagement and impact.

Key Responsibilities

• Recruit, steward and grow community fundraising supporters.
• Drive participation in key events and challenges.
• Deliver excellent supporter care and build lasting relationships.
• Develop engaging supporter journeys to increase retention and income.
• Work with internal teams to share inspiring stories and increase awareness.
• Identify and support regional fundraising opportunities and grants.
• Track performance, analyse data and optimise fundraising activity.
• Represent Sense at events and within local communities.

What we’re looking for

• Strong experience in supporter, customer or stakeholder engagement.
• Excellent communication and relationship-building skills.
• Highly organised, with the ability to manage multiple priorities.
• A proactive, creative approach to fundraising and problem-solving.
• A collaborative team player who is motivated to make an impact

This is a home-based role with regular travel across the UK, as well as occasional travel to London and Birmingham. Some evening and weekend work will be required, with time off in lieu provided.

About Sense

We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we will be screening candidates as we receive applications and reserve the right to close posts at any time.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. 

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Celebrity & Influencer Executive

£31,394 pa

Woking, Surrey GU21 4LL / Hybrid Working (minimum 40% in person collaboration per month)

About the role

We’re excited to be recruiting a Celebrity & Influencers Executive to join WWF-UK.

In this role, you’ll help us engage, recruit and build relationships with celebrities, influencers and digital creators who can help amplify our message and inspire more people to take action for nature.

You’ll support the delivery of celebrity and influencer activity across campaigns, events, media moments and fundraising activity, helping to identify opportunities, research talent, coordinate outreach and maintain strong day-to-day relationships.

Working closely with senior colleagues, you’ll play an important role in making sure our celebrity and influencer activity is well organised, well informed and delivers impact. You’ll also help maintain clear records and tracking, monitor digital trends and identify new opportunities to help us reach different audiences in creative and engaging ways.

This is an exciting opportunity for someone with a strong interest in influencer marketing, talent engagement and digital culture, who is organised, proactive and excited by the role high-profile voices can play in building support for nature.

Skills and experience

You’ll bring the skills and experience needed to succeed in this role, including:

Essential

• Experience working in a communications, marketing or digital environment
• Experience supporting influencer, creator or celebrity campaigns, including outreach, coordination or content delivery
• Strong interest in influencer marketing, relationship building, social platforms and the role of digital communications in reaching new audiences
• Experience identifying, researching and undertaking due diligence on celebrities, influencers, creators, agents and publicists
• Strong organisational skills, with experience managing information, tracking activity and maintaining clear systems and processes
• Experience monitoring social media trends and activity across platforms including Instagram and TikTok
• Excellent written and verbal communication skills, including experience drafting pitches, briefing notes and social media content
• Ability to manage multiple priorities and work at pace across different projects and campaigns
• A proactive and collaborative approach, with the confidence to work with a wide range of colleagues and external contacts
• Commitment to WWF-UK’s mission, values and ethical standards
• Experience working with high-profile talent, creators or their teams

Desirable

• Understanding of how different audiences engage across different digital platforms and communities
• Interest in gaming and gaming culture, particularly where gaming communities connect with climate or nature issues
• Experience supporting launches, events, fundraisers or media moments involving celebrity or influencer activity
• An existing network of celebrity, influencer or creative industry contacts
• Experience working in a charity, campaigning or purpose-led organisation

What we offer

We believe in rewarding our team with more than just a salary. Here’s what you can expect:

• Annual leave starting at 26 days a year pro-rated, rising one day each year to 31 days plus bank holidays
• Flexible working options, to support your work life balance
• 5% employer contribution to pension, rising to 10% with employee contribution
• Learning and development opportunities to help you grow
• Regular wellbeing initiatives to support your health and happiness.

This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.

This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.

About WWF-UK

We're a global conservation charity with millions of supporters and hundreds of projects around the world.

At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.

We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.

How to apply

Click the link to apply via our website. You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.

Our Diversity Promise to You

At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.

We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.

We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.

So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.

Safeguarding Commitment

Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.

Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.

We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.

If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.

WHO WE ARE

We are Zarach, the children’s bed charity, and we’re on a mission to end child bed poverty, helping children get a good night's sleep, and the chance to thrive at school.

In our nearly seven years as a registered charity, we’ve captured the hearts and attention of many individuals, community groups, businesses and funders who want to support us on our mission. We’ve also been given an incredible media platform from which we have raised awareness of child bed poverty at local, regional and national levels. This support and awareness has seen us deliver over 17,000 bed bundles to children to date. 

WHO WE ARE LOOKING FOR

As we grow, we are looking to recruit a Communications Officer to join the Communications team.

As our ideal candidate you will need to be in commuting distance to our Leeds warehouse, meaning you can travel regularly to meet with the team. This is a hybrid role based between the Leeds warehouse and home, with at least one day per week at the warehouse. Some travel to other locations may be required occasionally for events.

You will be someone who has good experience of the broad range of day-to-day communications admin and management activities that working in a small team brings and someone who enjoys the busyness and variety of this.

Alongside your Communications Officer-related skills and experience, we’ll be looking to see that you have a genuine care for our mission and, as such, are self-motivated to do a great job and be a values-led member of our team.

Ideally, you’ll have experience of engaging and growing audiences in the charity sector, due to some of the specialities that come with this, such as understanding the donor experience as opposed to commercial endeavours. But charity experience is not essential if you can demonstrate an appetite and track record for continual learning and development across your working life to date. 

WHAT WE OFFER

• Starting at £26,000 with progression up to £30,000 p/a (FTE) 

• 28 days annual leave, plus Bank Holidays (prorated for part-time work)

• Healthcare Cash Plan

• Quarterly Staff Recognition Award

• A great working environment! One of our colleagues described us as- “Zarach is a wonderful place to work with the mission at the core of all that we do” 

To decide if you’d like to bring your skills and experience to bear in the pursuit of our mission, please have a look at the job description, our website and the coverage of us across social media.

Please note that we may close this vacancy early if we receive a high volume of applications. Therefore, we encourage you to submit your CV and cover letter as soon as possible.

Are you committed to supporting rough sleepers in finding their way back to stability? As a Reconnection Worker, you will play a vital role in helping individuals temporarily placed in the South-East London sub-region reconnect with their local area and access the services they need to resettle successfully. 

We're growing our amazing team and looking to recruit another fabulous person staff who wants to work alongside people as they reconnect with their pathway out of homelessness.

The Organisation

The 999 Club is a dynamic local charity in Deptford working to end homelessness, one person at a time. If you share our desire to encourage and support people to take personal responsibility for making positive changes in their lives and you want to be part of a service providing opportunities, developing talents and helping to build confidence and self-esteem then come and work with us.

The Reconnection Team

Working alongside the Sub Regional Rough Sleeping Team as part of an evolving pilot scheme the Reconnection Team work with people who are rough sleeping or placed in temporary ‘off the street’ accommodation by Outreach Workers across six London boroughs. Providing information, advocacy and practical, person-centred support they empower clients to take the necessary steps toward resettlement, enabling them to reconnect with their local area and access the services they need to resettle successfully.

The Role

The role involves working both independently and collaboratively as part of a team, ensuring the effective delivery of services tailored to each individual’s circumstances. Based at the 999 Club but travelling throughout Southeast London, you’ll work with a dynamic team dedicated to ending homelessness and making a tangible difference in people’s lives

This role is part of a pilot scheme being run by the Southeast London Sub-Regional Rough Sleeping Coordinator and provides the opportunity to work in different settings alongside teams from several other organisations from the third sector as well as voluntary and statutory services.

Who We’re Looking For

We’re looking for people who like people, who care about doing a good job and want to be part of a dynamic team, providing the best service possible. We want team members with common sense, who are assertive, compassionate, have a sense of humour, a no- nonsense, positive attitude and are looking to make a difference in their community.

Why You Should Apply

This is a really exciting opportunity to join the team as we evolve service delivery, creating clear pathways for people who have different journeys to travel out of homelessness.  If you’re passionate about empowering individuals and have the skills to navigate complex situations with compassion and professionalism, we want to hear from you.

In return we can offer the opportunity to work with a fantastic, inclusive, empowering and respectful team, making a difference to people’s lives.

The post is for an initial period of 12 months working full time, 37.5 hours, Monday to Friday. Start and finish times are flexible, 08:00h-18:00h with core hours between 10:00h-16:00h.

Closing Date 18th May 2026

Interview Date Tuesday 02nd June 2026 - interviews will be in person, on site.

Main Purpose of the Job
Engagement involves motivating residents to participate in physical, intellectual, or social activities to enhance their overall wellbeing.

• Deliver a resident-centred, integrated engagement programme within a designated residential or nursing household.

• Develop and lead personalised engagement plans tailored to each resident.

• Collaborate with healthcare workers, nurses, therapy staff, engagement leads, and volunteers to implement plans effectively.

• Support group activities, events, and outings that bring residents together across households.

Equal Opportunities
Nightingale Hammerson is committed to equality of opportunity in both service delivery and employment. All team members are expected to promote this in their work.

Health and Safety
All staff are responsible for maintaining their own health and safety and exercising reasonable care in their duties.

Values
All team members are expected to uphold: Compassion, Respect, Excellence, Dignity, Integrity, and Teamwork.

Key Responsibilities

Leadership

• Act as a role model in delivering person-centred engagement.

• Lead and support individual and group activities, including end-of-life engagement.

Engagement Planning

• Create, implement, and regularly review individual engagement plans.

• Work with therapy teams to align activities with residents’ needs, preferences, and histories.

• Maintain accurate records and update plans monthly.

• Promote and embed person-centred care through coaching and guidance.

• Monitor and evaluate the impact of engagement activities.

• Ensure inclusion of Jewish cultural elements, including Shabbat and festivals.

Management & Administration

• Ensure resources are available for effective engagement delivery.

• Manage risks in line with organisational policies and maintain risk records.

• Follow health and safety procedures at all times.

Relationship-Centred Care

Team

• Work closely with care teams and managers.

• Attend meetings and contribute to multidisciplinary discussions.

Families

• Involve families in engagement planning and attend relatives’ meetings.

Volunteers

• Support and supervise volunteers to enhance engagement delivery.

Flexibility

• Adapt activities to meet residents’ needs, including occasional evenings and weekends.

Other Duties

• Stay updated on best practice in engagement and activities.

• Contribute to organisational development and research initiatives.

• Undertake additional duties as required.

If you want, I can also compress the person specification section in the same style.

For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.

Head of Anti-Bullying Alliance and Schools Wellbeing Partnership
Contract: Maternity cover. Fixed-term, 10-months (from June 2026)
Work Pattern: Full Time, 35 hours per week (We are open to flexible hours and working patterns, including accommodating part-time and compressed hours where possible).
Salary: £65,016 per annum
Location: London Fields, E8. (NCB promotes a hybrid, flexible way of working with 2 days working in the office).

About the Role

This role provides senior leadership for the Anti-Bullying Alliance (ABA) and the Schools Wellbeing Partnership (SWP), two specialist membership groups hosted by the National Children’s Bureau that support schools, organisations and government to improve children and young people’s experiences of bullying, wellbeing and belonging. The post is a 10 month maternity leave cover position, focused on maintaining continuity, stability and impact across established programmes, partnerships and campaigns.

The Anti-Bullying Alliance (ABA) is a UK wide membership network of over 300 organisations working together to prevent bullying and create safer environments for children and young people. It leads national activity such as Anti-Bullying Week and Odd Socks Day, develops evidence informed resources and training, and influences policy and practice at a national level.

The Schools Wellbeing Partnership (SWP) supports schools to embed whole school approaches to wellbeing and belonging through networks, tools and peer learning with school leaders and partners across England.

During the maternity cover period, the postholder will ensure the smooth delivery of core programmes and campaigns, including leadership of Anti-Bullying Week and Odd Socks Day planning, communications and partnerships. They will maintain relationships with members, funders, government, parliamentarians and high profile supporters, sustain policy engagement and external visibility, and support income generation activity already in progress. The role also includes management of the team, oversight of communications activity, and maintaining momentum across existing projects and networks while providing stable and supportive team leadership.

About Us

For more than 60 years, the National Children’s Bureau has championed the rights and amplified the voice of children and young people in the UK. We interrogate policy and uncover evidence, blending in lived and learnt experience to shape future legislation and develop more effective ways of supporting children and families.

Bringing people and organisations together is fundamental to how we improve the systems that babies, children, young people and their families rely on to thrive. We push boundaries, even looking beyond childhood itself to consider transitions into adulthood and the impact of childhood issues on an entire lifespan. We are united for better childhoods and brighter futures.

The Benefits

• 30 Days Annual Leave
• Generous Pension Scheme
• Cycle to work scheme
• Flexible Working
• Winter Holiday Closure & Break
• Employee Assistance Programme

Closing date: 08:00am on Tuesday 5th May 2026 
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.

No agencies please.

HR and Payroll Officer

Salary: £27,300 to £29,400 FTE dependent on experience

Hours: 15-20 hours per week  

Term: Permanent

Location: Brightspace, Ipswich with Blended Working available

Start Date: May 2026

About us

Community Action Suffolk (CAS) is the county’s infrastructure organisation for the Voluntary, Community, Faith and Social Enterprise (VCFSE) sector. We exist to ensure our sector, and its volunteers are supported, safe and sustainable and that our communities are active and resilient.

Our values of collaborative, enabling, person centre, responsive and trusted are the golden thread which runs through who we are and how we operate, and we aim to make them real every day.

About the role

Are you a highly organised individual with a passion for people and precision? Do you thrive in an environment where no two days are the same? If so, we want to hear from you!

We are looking for a detail-driven, people focused individual to become our HR & Payroll Officer. This role will be the go-to person for everything from onboarding new talent to ensuring payroll is running smoothly each month.

Duties include:

· Be the go-to person for all payroll matters, providing clear and helpful answers

· Provide advice and guidance on HR processes and policies

· Maintain employee records, contracts, and compliance with legal requirements

· Be the first point of contact for HR-related queries from staff

· Keeping up to date with employment law and best practices to ensure we're always compliant and fair

The successful candidate should have previous experience of HR; knowledge of payroll is advantageous. An eye for detail and a head for numbers as well as an ability to juggle a range of tasks. You should also be an excellent communication with a warm and approachable style.

If you are interested in the role and would like to learn more, please contact Louise Bradshaw Associate Director for People and Cultural Development for an informal conversation.

We are a friendly organisation, committed to promoting a diverse and inclusive culture in all that we do, and welcome applications from individuals of all backgrounds. We aim to create a workplace which is welcoming, fair, and inclusive, where people can be themselves and contribute to our vision and values.

For more information, please visit our website for a copy of our application pack. 

We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, or on commencement of post.

What we offer

You will work within a reputable charity which offers its employees benefits which include:

· Blended working where role allows

· Flexible working options to support work/life balance

· 33 days increasing to a maximum 36 (FTE) annual holiday which includes an allowance for bank holidays

· Up to 4% matched pension contribution

· 2 days pro rata volunteering days to support volunteering in Suffolk

· Staff Discounts Scheme for a range of retailers including shopping, holidays, insurance, eating out and health and leisure activities

· Company Sick Pay Scheme

· Continued Professional Development for job related development

· Family Friendly policies and practices

· Tailored induction 

Closing date: Applications for this role will be reviewed and considered on an ongoing basis until the role is filled. Interviews will be arranged according to availability.

We therefore encourage you to submit your application at the earliest opportunity to avoid disappointment, as we reserve the right to close this job listing once a successful candidate is appointed.

Should you not hear from us within 10 working days from receipt of your application you have not been selected for an interview.

Advice & Information Worker (Havering)

WORKING HOURS: 21 hours per week

SALARY: £27,196 pro rata; (£16,318 for 21 hours actual)

CLOSING DATE: Monday 1st June by 12pm

PROPOSED INTERVIEW DATE: Tuesday 9th June

Age UK Redbridge, Barking & Havering offers an Advice & Information service to support older people living in the boroughs of Redbridge, Barking & Dagenham and Redbridge which is free, independent and confidential to older people, their relatives, carers and friends. We offer support with benefits maximisation to make sure people receive everything they are entitled to, housing issues, social care needs, health and disabilities, advice on energy efficiency and fuel poverty, to assistance with form filling and leisure.

We are recruiting an Advice Worker to cover the London Borough of Havering. This role requires the worker to work independently and manage their own caseload but be part of the wider team and be aware of the other services provided by Age UK Redbridge, Barking & Havering. The post involves both office based, home visit and outreach work at a variety of locations across Havering. Good IT skills are required and familiarity with Charity Log would be useful as well as knowledge of relevant quality assurance systems.

To apply: Please check our website for further details and a full application pack

Completed application forms and Equal Opportunities Forms should be returned to admin using the email: admin or alternatively post to Gabby O’Neill Recruitment, Age UK Redbridge, Barking and Havering, 4th Floor, 103 Cranbrook Road, Ilford, Essex, IG1 4PU.

Patrons Coordinator
Full-time

Hybrid (at least 3 days per week on-site in Bloomsbury, London)
Permanent
£31,979 per annum
Application deadline: 12pm (midday) on Tuesday 5 May 2026

About the role

The British Museum is seeking an exceptional Patrons Coordinator to play a central role in delivering a high-quality, bespoke Patrons Programme.

You will have a direct impact on diversifying the Patrons Events Programme, ensuring the smooth running of the Patrons Events Programme. You will build and maintain strong relationships with the Museum's Patrons and Departmental Supporter Groups acting as a key point of contact, taking ownership of Patron communications and events and overseeing the effective administration of the Patrons scheme.

This is a fantastic opportunity for an organised, proactive, and relationship-driven professional to gain experience working across engagement, events and supporter communications to contribute to and enhance the Museums Patrons Programme.

About you

• Understanding of the role Fundraising Departments have within an organisation like the British Museum.
• Previous experience of working in a professional office or customer-facing environment such as a Development/Fundraising office or similar, with experience in data handling and designing effective processes.
• IT literate, ideally with experience of using Raisers Edge or similar CRM databases.
• Excellent attention to detail and organisation skills.
• Able to evaluate and improve repetitive tasks and procedures, working proactively and methodically.
• Excellent communication skills, both written and verbal.
• Excellent problem-solving abilities.
• Available to work evenings and occasional weekends.

Key areas of responsibility

Administration and coordination of the Patrons scheme:

• Act as first point of contact for Patrons, responding to enquiries and resolving requests independently where appropriate.
• Draft and coordinate high-quality communications which reflect the high level of service and special relationship between the Patrons Team and its supporters.
• Liaise with the Operations, Membership and Supporter Services teams to organise and deliver monthly Patron renewals, ensuring data is accurate and processes are timely.
• Working with the Membership and Supporter Engagement team to coordinate and deliver regular email and postal communications.

Patrons' events:

• Coordinate event logistics working third parties and Museum colleagues, in particular the Events and Supporter Engagement teams.
• Lead on the delivery of key events such as Patrons' Open House and Patrons' Previews, assisting the Senior Patrons Manager on the planning and delivery of the Director's Dinner, ensuring a high standard of execution throughout.
• Liaise with the Development Data and Research Officer to prepare briefing notes and supporting materials for events.

Patrons International Travel Programme:

• Support the coordination and delivery of the Patrons international travel programme, including managing communications, mailings, and preparatory materials.

The British Museum is undertaking its biggest since its founding nearly 300 years ago. This physical and intellectual transformation includes large scale building and gallery transformation, new ways of connecting with audiences and different ways of working. As we look towards this exciting future, we remain guided by the words of our founder Hans Sloane - who dreamed of a museum connecting all arts and sciences, which would be accessible to everyone, everywhere.

Benefits

At the British Museum, we believe our people are at the heart of everything we do and have designed a benefits package that goes beyond the ordinary. Our full list of benefits can be found , but we've outlined some highlights below:

• Free exhibition entry for you and guests, exclusive private views, ICOM and reciprocal museum access.
• 25 days' annual leave plus bank holidays and 2.5 privilege days (and +5 days after 10 years)
• Learning and development through courses, mentoring and Athena as well as support for professional qualifications.
• Employee Assistance Programme available 24/7 for counselling, wellbeing support and more.
• Civil Service Pension Scheme with a secure, inflation-linked defined benefit.
• Interest-free loans including season ticket, rental deposit and bicycle loans.

Our Values

Our values drive everything we do, from how we handle our objects to how we work in our team to fostering a culture where everyone feels heard and empowered:

• Care Deeply
• Embrace the Unknown
• Spark Curiosity
• Value Many Voices

These are a core part of how we recruit. Throughout the application, interview and selection process, we look for examples of how candidates demonstrate these behaviours in their own work and experiences. We encourage you to familiarise yourself with our values and reflect them in your application.

Additional details

At the British Museum, we are committed to a fair and inclusive recruitment process where every applicant has the opportunity to present their genuine strengths and experience in their own voice.

If you have any additional needs that we should be aware of to support you with your application, please provide details

*Unfortunately, for this role we are unable to offer Sponsorship to applicants*

The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.

PURPOSE OF POST: 

To provide structured housing related support to tenants of Mind in Gwent Supported Housing, and floating tenancy support to people experiencing mental health difficulties. 

To act as keyworker providing practical and emotional support, advice, information and advocacy towards the goal of achieving greater independence in the community. 

To liaise with a range of statutory and voluntary professionals and organisations to maximise resources for the client. 

PRINCIPAL RESPONSIBILITIES: 

Deliver person-centred housing related intervention to clients which promotes their mental wellbeing and independence whilst supporting to progress toward a life without the need for support. To work with clients in a manner which promotes autonomy to assess their own needs and develop and create individual personal support and plans to achieve their identified goals.

To network effectively with voluntary and statutory agencies to promote the needs of the clients.

Working with clients so that they have the knowledge, understanding and skills to access services and support with the aim to improve their mental wellbeing and resilience. 

Provide support to clients in accessing benefits and housing-related assistance, when applicable, to enhance their income and housing opportunities. Stay informed about current Social Security policies and housing legislation, ensuring clients are referred to specialist advisors when necessary. 

Focus on client involvement ensuring that clients have their views heard and that the needs and wishes, individually and collectively, are respected in the services and support provided. 

Work as part of the Housing and Tenancy Support Team and the wider Mind in Gwent Team to develop and deliver activities that achieve positive outcomes for Mind in Gwent tenants or clients receiving tenancy support. 

Ensure all work is recorded and monitored to achieve outcomes and contribute to performance management on an individual, team and organisational basis.

Ensure that anti-racism, equality and diversity are central to your work addressing disadvantage, inequalities, stigma and discrimination, making sure that you act to reach people from marginalised or disadvantaged groups and that the services you provide match their needs. 

Work in accordance with best practice, legal requirements, the policies of Mind in Gwent, and the policies prescribed by the funders and to contribute in the development of such policies. 

Support service development through researching models including, but not restricted to, good practice, sharing good practice guidelines, developing and leading on partnerships and initiating new services. 

To contribute to the work of other projects and teams of Mind in Gwent as when required or directed to provide cover or to develop new skills or take on new opportunities. 

A full job description can be found in the attachments. 

Interviews will be held on Monday 11th and Tuesday 12th May

About Woman's Trust

The charity was established in 1996 to meet the gap in specialist mental health services. Woman’s Trust is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.

Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awarenessraising workshops and training for professionals, building on our research and policy to improve systems nationally.

About the role

As Counselling Coordinator, you will support the smooth and effective delivery of Woman’s Trust’s specialist counselling services for women affected by domestic abuse, with particular responsibility for supporting crisis and short-term therapeutic provision in East London.

You will coordinate referrals, assessments, caseload allocation, liaison with counsellors, and ensure accurate administrative and clinical record systems. You will maintain safeguarding processes, contribute to service development, and work collaboratively with the Counselling Manager, Head of Therapeutic Services, and external partners to ensure high-quality, trauma-informed, woman-centred support.

Hours: Part-time, 28 hours per week.

Contract: Fixed-term contract.

Location: Woman’s Trust premises including co-location with statutory partners and community partnership locations.

For further information and to apply, please visit our website.

Please note, CVs and cover letters should be sent in Word format.

Closing date: 1st May 2026.

Interviews will be held on a rolling basis.

This post is open to female applicants only, in line with the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. We particularly welcome applications from women from black and minoritised, and disability communities.

An enhanced DBS clearance is required for this role. Police vetting Clearance may also be required.

Do you have excellent communication skills with the ability to inspire and motivate people?

Tearfund has a vision to see all people freed from poverty, living transformed lives and reaching their God-given potential. The Youth & Emerging Generation (YEG) team exists to guide a young generation to play their part in an end of extreme poverty, inspiring them to live meaningfully as global neighbours.

The successful candidate will inspire and mobilise youth and young adults (11-23 years) to make a whole-life response to poverty through Tearfund primarily through giving, advocacy, prayer and lifestyle change. You will be the face of Tearfund focusing on speaking and engaging youth audiences at events, conferences, gatherings and within churches. You will also support the Northern Ireland team in its wider engagement with Tearfund supporters, playing your part in mobilising Christians across NI to respond in prayer and generosity.

Our ideal candidate will be a committed Christian and have experience in:

• Working in a role engaging at least one of the main audiences, youth, students, young adults and youth leaders
• Making presentations or speaking to audiences of young people and young adults - including making clear invitations to respond, especially through giving
• Networking and relationship building among youth and young adult organisations 
• Working to, delivering and reporting on targets
• Project Management, with the ability to plan and manage multiple projects, events and activities

If your faith calls you to action, you love working with young people and young adults and you are passionate about seeing people freed from poverty globally, then this is the role for you!

We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.

Hybrid working: This role is eligible for hybrid working and you will be required to work from Tearfund's Belfast office and from your home by agreement with the line manager.

Please note: This is a full time, 12 month fixed term contract working 35 hours (5 days) per week. The full time salary is £39,313 per annum.

 All applicants must be committed to Tearfund's Christian beliefs.

The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.