Retail volunteer jobs

We have an exciting opportunity to join Birmingham's brand-new Family IDVA Service as an IDVA Team Leader, helping to shape and embed an innovative service supporting families affected by domestic abuse across the city.

This is a unique opportunity to play a key role in establishing a new city-wide service from the very beginning. Working within Birmingham's Family Hubs, IDVA Team Leaders will combine specialist domestic abuse expertise with leadership responsibility, supporting the safe and effective delivery of services for non-abusive parents and their children who have experienced domestic abuse.

As a Team Leader, you will work closely with the Operations Manager to support the mobilisation, development and ongoing success of the service. You will provide day-to-day leadership, support and guidance to a team of Family IDVAs, helping to create a positive, high-performing and learning-focused culture.

This permanent, part-time role (30 hours per week) is hybrid, with regular visibility required across Birmingham's 10 Family Hubs. You will lead a dedicated team of 5 Family IDVAs, ensuring the delivery of safe, high-quality and trauma-informed support to families affected by domestic abuse.

This role offers an excellent opportunity for an experienced IDVA looking to take the next step in their leadership journey, or for an existing senior practitioner who is passionate about developing others whilst continuing to make a direct difference to families affected by domestic abuse.

You will also play an important role in strengthening Birmingham's response to domestic abuse, supporting partnership working and helping to build professional confidence across Early Help, education, health and community settings.

Are you passionate about supporting families affected by domestic abuse, developing others and helping to build an outstanding new service from the ground up?

If so, we'd love to hear from you…

What we offer

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role

We are seeking a passionate and experienced IDVA Team Leader to join Birmingham's new Family IDVA Service. This is a part-time role, working 30 hours per week, and offers an exciting opportunity to play a key role in the delivery and development of an innovative city-wide service supporting parents aged 16+ and their children under 18 who are affected by domestic abuse.

Based within Birmingham's Family Hubs, the service will provide specialist, trauma-informed domestic abuse support to families at the earliest opportunity, helping to prevent escalation of harm and improve safety, resilience and wellbeing. The IDVA Team Leader will help ensure that families receive a flexible, whole-family response, with the voices and needs of both parents and children remaining central to assessment, safety planning and support.

In this role, you will provide leadership and day-to-day support to a team of Family IDVAs, helping to ensure the delivery of high-quality, safe and effective services. You will line manage a team of frontline practitioners, providing supervision, coaching, case guidance and performance support, while promoting a positive, confident and resilient team culture. You will also support the Operations Manager with the effective running and development of the service. This will include supporting case allocation, monitoring caseloads, undertaking case reviews and audits, ensuring accurate recording on case management systems, and contributing to performance reporting against service standards, contractual requirements and KPIs. You will use data, quality assurance and learning from practice to help identify trends, strengthen service delivery and support continuous improvement.

You will provide advice and guidance to colleagues around safeguarding, risk and case complexity, ensuring the service prioritises the safety, dignity and individual needs of families. Partnership working will be central to this role. You will work closely with Birmingham Children's Trust, Family Hubs, Early Help, education, health, community organisations and other statutory and voluntary sector partners to strengthen referral pathways, promote access to support and improve coordinated responses for families affected by domestic abuse. You will also contribute to the service's training and engagement offer, helping to build awareness and understanding of domestic abuse amongst professionals across Birmingham's family support system.

This is a rewarding opportunity for a skilled domestic abuse practitioner who is ready to step into a leadership role, or an experienced team leader who is passionate about developing others, improving practice and helping shape a new service that makes a meaningful difference for families across Birmingham.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We have an exciting opportunity to join Birmingham's brand-new Family IDVA Service as an IDVA Team Leader, helping to shape and embed an innovative service supporting families affected by domestic abuse across the city.

This is a unique opportunity to play a key role in establishing a new city-wide service from the very beginning. Working within Birmingham's Family Hubs, IDVA Team Leaders will combine specialist domestic abuse expertise with leadership responsibility, supporting the safe and effective delivery of services for non-abusive parents and their children who have experienced domestic abuse.

As a Team Leader, you will work closely with the Operations Manager to support the mobilisation, development and ongoing success of the service. You will provide day-to-day leadership, support and guidance to a team of Family IDVAs, helping to create a positive, high-performing and learning-focused culture.

This permanent, full-time role is hybrid, with regular visibility required across Birmingham's 10 Family Hubs. You will lead a dedicated team of 5 Family IDVAs, ensuring the delivery of safe, high-quality and trauma-informed support to families affected by domestic abuse.

This role offers an excellent opportunity for an experienced IDVA looking to take the next step in their leadership journey, or for an existing senior practitioner who is passionate about developing others whilst continuing to make a direct difference to families affected by domestic abuse.

You will also play an important role in strengthening Birmingham's response to domestic abuse, supporting partnership working and helping to build professional confidence across Early Help, education, health and community settings.

Are you passionate about supporting families affected by domestic abuse, developing others and helping to build an outstanding new service from the ground up?

If so, we'd love to hear from you…

What we offer

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role

We are seeking a passionate and experienced IDVA Team Leader to join Birmingham's new Family IDVA Service. This is a full-time role, working 37.5 hours per week, and offers an exciting opportunity to play a key role in the delivery and development of an innovative city-wide service supporting parents aged 16+ and their children under 18 who are affected by domestic abuse.

Based within Birmingham's Family Hubs, the service will provide specialist, trauma-informed domestic abuse support to families at the earliest opportunity, helping to prevent escalation of harm and improve safety, resilience and wellbeing. The IDVA Team Leader will help ensure that families receive a flexible, whole-family response, with the voices and needs of both parents and children remaining central to assessment, safety planning and support.

In this role, you will provide leadership and day-to-day support to a team of Family IDVAs, helping to ensure the delivery of high-quality, safe and effective services. You will line manage a team of frontline practitioners, providing supervision, coaching, case guidance and performance support, while promoting a positive, confident and resilient team culture. You will also support the Operations Manager with the effective running and development of the service. This will include supporting case allocation, monitoring caseloads, undertaking case reviews and audits, ensuring accurate recording on case management systems, and contributing to performance reporting against service standards, contractual requirements and KPIs. You will use data, quality assurance and learning from practice to help identify trends, strengthen service delivery and support continuous improvement.

You will provide advice and guidance to colleagues around safeguarding, risk and case complexity, ensuring the service prioritises the safety, dignity and individual needs of families. Partnership working will be central to this role. You will work closely with Birmingham Children's Trust, Family Hubs, Early Help, education, health, community organisations and other statutory and voluntary sector partners to strengthen referral pathways, promote access to support and improve coordinated responses for families affected by domestic abuse. You will also contribute to the service's training and engagement offer, helping to build awareness and understanding of domestic abuse amongst professionals across Birmingham's family support system.

This is a rewarding opportunity for a skilled domestic abuse practitioner who is ready to step into a leadership role, or an experienced team leader who is passionate about developing others, improving practice and helping shape a new service that makes a meaningful difference for families across Birmingham.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

As Welcome Team Leader you will work as part of the Engagement team, leading a team of Welcome Hosts to provide a warm welcome and overall excellent visitor experience at Southwark Cathedral. Acting as a central point of contact, you will lead, support and develop the Welcome Team to deliver a friendly and engaging visit and ensure a high standard of customer service. You will work closely with the Head of Engagement to support the development of the Welcome Team through training and support, organise rotas and ensure adequate cover of all positions, and support the overall goal to increase visitor numbers, donations and visitor engagement. 

If you have experience in:

• Managing a team, supervision and team training
• Working within a heritage, public engagement or visitor attraction setting
• Dealing with customer feedback or complaints

And are:

• Customer focused, passionate about excellent engagement and welcome
• A skilled and engaging communicator
• Committed to continuous organisation improvement and the ability to act as an agent of change, with an understanding of and enthusiasm for the Cathedral’s overall vision and values, and sympathy with the Christian faith.

Then we would love to hear from you.

Main Duties and Responsibilities

• Act as main point of contact with Welcome Team acting for daily visitor engagement operations, liaising with other onsite teams, including Vergers, Retail, Property and Enterprise;
• Line manage the paid Welcome Team, ensuring a high standard of welcome and visitor service is provided;
• Carry out regular walk rounds of the site to support Welcome Team members, collaborate and provide feedback and ensure standards are consistently met;
• Cover Welcome Team positions as an when required, providing a welcoming, friendly and engaging visitor experience to all visitors to the Cathedral;
• Organise monthly rotas for the Welcome Team to ensure all days are adequately staffed, managing annual leave, sickness and overtime requests;
• Work alongside the Head of Engagement to develop and maintain training sessions and ensure mandatory training is up to date;
• Attend weekly Cathedral Diary meetings and manage daily service sheets and promotional materials;
• Handle complaints procedure and any difficult customers;
• Manage the recording of daily visitor numbers and donation figures;
• Take the lead on card payments for on the day ticket sales for public and group tours, and other engagement events;
• Attend the Health and Safety Committee and ensure the Welcome Team are confident and compliant with all health, safety, security and safeguarding policies and procedures;
• Take an active role in providing visitors with information about the Cathedral and its history, upcoming events, donation points, services and more;
• Communicate with pre-booked and un-booked tour groups requiring access to the Cathedral;
• Refer any visitor in need of pastoral care to the Day Chaplain or clergy;
• Encourage visitors to donate to the Cathedral through the various platforms available in the Cathedral and online and to encourage those making a donation to Gift Aid it should they be eligible to do so;
• Direct visitors to the Cathedral Shop and Café encouraging secondary spend;
• Promote the sale of information products such as the Visitor Map and Guidebook; 

Closing date: 11.59pm on Wednesday, June 17th

Interviews are planned for Friday, June 26th

Introduction to the Cathedral 

Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all. 

The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 290,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all.

Southwark Cathedral is committed to being an Equal Opportunities Employer. We believe in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law.

Southwark Cathedral is committed to a culture of safeguarding, especially for children, young people, and vulnerable adults. The Cathedral has adopted the Church of England policy statement ‘Promoting a Safer Church (2017)’; Safeguarding Learning and Development (2024) and the Safer Recruitment and People Management Guidance (2021). Every member of our team is recruited according to these policies and is required to complete safeguarding training.

Appointment to this role is subject to satisfactory references and the right to work in the UK.

Community Manager - South Wales and The Three English Counties

£35,853 - £42,181 + Vehicle + Benefits

Home-based with regular travel across the region

Ref: 21764

About us

Our vision is to save every one. It may take us a long time to get there, but drowning is preventable, and we believe that even one drowning is one too many. We are all lifesavers. We are all fundraisers. This is our watch.

We’re looking for the best of the best to be part of our RNLI crew. This is an exciting role that is people focused, making sure our engagement with volunteers and supporters feel part of the RNLI family, and are appreciated and supported in everything they do. You will be helping us brave the storm and empowering our volunteers in their engagement activities, from raising money, creating visitor experiences, developing our retail offering, as well as looking for new audiences and opportunities.

You must live within the area covered: South Wales (Gower to Monmouthshire) and The Three Counties of England (Herefordshire, Gloucestershire and Worcestershire).

Some of the benefits

• Flexible working
• 26 days’ annual leave plus Bank Holidays
• Competitive pension scheme
• Life assurance
• Optional health and dental cash plan

Your role

As a Community Manager in South Wales (Gower to Monmouthshire) and The Three Counties of England (Herefordshire, Gloucestershire and Worcestershire), you'll be at the heart of one of the most stunning coastal and inland areas in the UK, working within the incredible communities that make the RNLI so special. This is your chance to make a real impact by bringing people together and building strong connections that drive our lifesaving mission forward. You will be connected to the RNLI community in your area and the primary point of contact for all things engagement -fundraising, retail and visitor experience.

You will be responsible for:

• Being strongly connected to the RNLI community in your area, acting as the primary point of contact for all things engagement – from fundraising and retail to visitor experience
• Empowering volunteer engagement crew to do what they do best, engaging the public, sharing our RNLI vision and growing vital support for our cause
• Supporting volunteer engagement crew to achieve key income, footfall and contact goals and seeking ways to engage new audiences
• Being part of an amazing regional team, working collaboratively to shape the future of RNLI engagement and provide an outstanding level of care to staff, volunteers and supporters
• Identifying and developing new income streams and partnership opportunities within your community

About you

You'll be a natural communicator, a true people person who thrives on building relationships, energising teams, and making things happen. Strategic and adaptable, you're just as comfortable leading from the front as you are working behind the scenes to get results.

You'll be:

• a confident and inspiring presence who is able to engage and empower a wide range of volunteers, branches, groups, individuals and businesses
• strategic and flexible in your approach to achieving goals and tackling challenges
• able to work as part of a high-performing team, but equally confident working independently, out and about in your area
• passionate about making a real difference for our volunteers and supporters and growing support for our cause

To be considered as the Community Manager, you will need:

• Proven significant experience of engaging supporters, volunteers and the general public
• Exceptional written and verbal communication skills
• People leadership experience, ideally in leading volunteers in a collaborative environment
• Experience of seeking out and implementing new opportunities for improved performance
• Experience of supporting and nurturing corporate or community partnerships
• Wales is a bilingual country, with both Welsh and English used routinely. Whilst the ability to speak and write in Welsh is not an essential requirement for the role, an understanding of the importance of Welsh language and culture is essential

Please note, this role requires a significant level of travel within the designated region of Wales, North West England, West Midlands and Isle of Man but will also require occasional travel to other RNLI assets including our support centre in Poole and occasional overnight stays.

For more information and to apply, please visit our jobs page.

Closing date: 9 August 2026.

First interviews: 24th-26th August 2026.

Second interviews: 3rd-4th September 2026.

Rheolwr Cymuned - De Cymru a Thair Sir yn Lloegr

£35,853 - £42,181 + Buddion Rhagorol + Cerbyd

Gweithio gartref gan deithio'n rheolaidd ar draws y rhanbarth

Amdanom ni

Achub pawb yw ein gweledigaeth ni. Mae’n bosibl y bydd yn cymryd amser hir i ni gyrraedd yno, ond mae modd atal pobl rhag boddi. Hyd yn oed os bydd un person yn boddi, mae hyn yn dal yn ormod. Rydyn ni i gyd yn gyfrifol am achub bywydau. Rydyn ni i gyd yn gyfrifol am godi arian. Ni sy’n gyfrifol.

Rydyn ni'n chwilio am y goreuon i fod yn rhan o griw'r RNLI. Mae hon yn rôl gyffrous sy'n canolbwyntio ar bobl, gan sicrhau bod ein bod yn gwneud i wirfoddolwyr a chefnogwyr deimlo eu bod yn aelodau o deulu'r RNLI drwy ein hymgysylltiad, a'u bod yn cael eu gwerthfawrogi a'u cefnogi ym mhopeth maen nhw'n ei wneud. Byddwch yn ein helpu i rymuso ein gwirfoddolwyr yn eu gweithgareddau ymgysylltu, gan gynnwys codi arian, creu profiadau ymwelwyr, datblygu ein darpariaeth manwerthu a chwilio am gynulleidfaoedd a chyfleoedd newydd.

I fod yn llwyddiannus, rhaid i chi fod yn byw yn un o’r ardaloedd canlynol: De Cymru (Gŵyr i Sir Fynwy) a Thair Sir yn Lloegr (Swydd Henffordd, Swydd Gaerloyw a Swydd Gaerwrangon).

Dyma rai o'r manteision

• Gweithio’n hyblyg
• 26 diwrnod o wyliau blynyddol a Gwyliau Banc
• Cynllun pensiwn cystadleuol
• Yswiriant bywyd
• Cynllun arian dewisol iechyd a deintyddol

Eich rôl chi

Fel Rheolwr Cymunedol yn Ne Cymru (Gwyr i Sir Fynwy) a Thair Sir yn Lloegr (Swydd Henffordd, Swydd Gaerloyw a Swydd Gaerwrangon), byddwch wrth galon un o ardaloedd arfordirol a mewndirol mwyaf trawiadol y DU, gan weithio yn y cymunedau anhygoel sy'n gwneud yr RNLI mor arbennig. Dyma eich cyfle chi i gael effaith wirioneddol drwy ddod â phobl at ei gilydd a meithrin cysylltiadau cryf sy'n gyrru ein cenhadaeth o achub bywydau yn ei blaen. Byddwch yn cael eich cysylltu â chymuned yr RNLI yn eich ardal a byddwch yn brif bwynt cyswllt ar gyfer popeth sy'n ymwneud ag ymgysylltu - codi arian, manwerthu a phrofiad ymwelwyr.

Dyma beth fyddwch yn gyfrifol amdano:

• Bod â chysylltiad cryf â chymuned yr RNLI yn eich ardal chi, gan weithredu fel y prif bwynt cyswllt ar gyfer popeth sy'n ymwneud ag ymgysylltu - gan gynnwys codi arian, manwerthu a phrofiad ymwelwyr
• Grymuso’r criw denu gwirfoddolwyr i gyflawni’r hyn maen nhw'n ei wneud orau, sef ymgysylltu â'r cyhoedd, rhannu gweledigaeth yr RNLI a datblygu cefnogaeth hanfodol i'n hachos
• Cefnogi’r criw denu gwirfoddolwyr i gyflawni nodau allweddol o ran incwm, sylw a chyswllt, a chwilio am ffyrdd o ymgysylltu â chynulleidfaoedd newydd
• Bod yn aelod o dîm rhanbarthol anhygoel, gan weithio ar y cyd i lunio dyfodol ymgysylltiad yr RNLI a darparu lefel ragorol o ofal i staff, gwirfoddolwyr a chefnogwyr
• Canfod a datblygu ffrydiau incwm newydd a chyfleoedd partneriaeth yn eich cymuned chi
• Amdanoch chi

Byddwch yn gyfathrebwr naturiol, yn berson pobl sy'n ffynnu ar feithrin perthnasoedd, yn rhoi egni i dimau, ac yn gwneud i bethau ddigwydd. Byddwch yn strategol ac yn addasadwy, a byddwch yr un mor gyfforddus yn arwain o'r tu blaen ag ydych chi'n gweithio y tu ôl i'r llenni i gael canlyniadau.

Dyma beth fydd angen i chi ei wneud:

Bod yn bresenoldeb hyderus ac ysbrydoledig sy'n gallu ymgysylltu a grymuso amrywiaeth eang o wirfoddolwyr, canghennau, grwpiau, unigolion a busnesau

Bod yn strategol a hyblyg yn eich dull o gyflawni nodau a mynd i'r afael â heriau

Gallu gweithio fel aelod o dîm sy'n perfformio'n dda, ond yr un mor hyderus wrth weithio'n annibynnol allan yn eich ardal

Bod yn frwd dros wneud gwahaniaeth gwirioneddol i'n gwirfoddolwyr a'n cefnogwyr, a chynyddu'r gefnogaeth i'n hachos

Er mwyn cael eich ystyried i fod yn Rheolwr Cymunedol, bydd angen i chi feddu ar y canlynol:

• Profiad sylweddol amlwg o ymgysylltu â chefnogwyr, gwirfoddolwyr a'r cyhoedd
• Sgiliau cyfathrebu ardderchog ar lafar ac ar bapur
•  Profiad o arwain pobl, yn ddelfrydol o arwain gwirfoddolwyr mewn amgylchedd cydweithredol
• Profiad o chwilio am gyfleoedd newydd i wella perfformiad a'u rhoi ar waith
• Profiad o gefnogi a meithrin partneriaethau corfforaethol neu gymunedol
• Mae Cymru'n wlad ddwyieithog, gyda'r Gymraeg a'r Saesneg yn cael eu defnyddio'n rheolaidd. Er nad yw'r gallu i siarad ac ysgrifennu yn Gymraeg yn ofyniad hanfodol ar gyfer y rôl, mae’n hanfodol meddu ar ddealltwriaeth o bwysigrwydd y Gymraeg a'i diwylliant
• Mae angen trwydded yrru ddilys ar gyfer y rôl hon

Sylwch fod y rôl hon yn gofyn am lefel sylweddol o deithio yn rhanbarth dynodedig Cymru, Gogledd Orllewin Lloegr, Gorllewin Canolbarth Lloegr ac Ynys Manaw, ond bydd hefyd yn golygu teithio'n achlysurol i asedau RNLI eraill gan gynnwys ein canolfan gymorth yn Poole ac aros dros nos o bryd i'w gilydd.

I gael rhagor o wybodaeth ac i wneud cais, ewch i’n tudalen swyddi.

Dyddiad cau: 9 Awst 2026
Cyfweliadau cyntaf: 24–26 Awst 2026
Ail gyfweliadau: 3–4 Medi 2026

Mae'r RNLI wedi ymrwymo i ddiogelu; diogelu iechyd, llesiant a hawliau dynol unigolyn, gan ei alluogi i fyw heb niwed, camdriniaeth ac esgeulustod. Rydyn ni’n disgwyl i bob gweithiwr a gwirfoddolwr rannu'r ymrwymiad hwn ac arddel agwedd dim goddefgarwch. Bydd addasrwydd pob darpar weithiwr a gwirfoddolwr yn cael ei asesu yn ystod y broses recriwtio yn unol â'r ymrwymiad hwn. Bydd hyn yn cynnwys cynnal gwiriadau cofnodion troseddol perthnasol yn dibynnu ar gymhwysedd y rôl. (Cymru a Lloegr; gwiriad DBS, yr Alban; Disclosure Scotland PVG, Gogledd Iwerddon; Access NI, Gweriniaeth Iwerddon; Garda Vetting, Rhyngwladol; proses Tystysgrif Amddiffyn Plant Rhyngwladol).

Mae ein staff a'n gwirfoddolwyr wedi bod yn achub bywydau ar y môr heb ragfarn ers 200 mlynedd. Rydyn ni’n parchu ac yn gwerthfawrogi cefndiroedd, sgiliau a safbwyntiau amrywiol yn ein timau, ac rydyn ni’n credu bod hyn yn hanfodol er mwyn ein helpu i ddarparu gwasanaeth achub bywyd o'r radd flaenaf. Rydyn ni’n sefydliad cynhwysol ac yn croesawu ceisiadau gan bawb. Yn ogystal â meddu ar y sgiliau sydd eu hangen ar gyfer y rôl, rydyn ni hefyd yn chwilio am ymgeiswyr sy'n rhannu ein hymrwymiad i wireddu ein gwerthoedd RNLI (gonest, dewr, anhunanol a dibynadwy), a'n helpu i weithio tuag at Ein Gweledigaeth: Achub Pawb.

This post requires a valid driving licence.

Safeguarding

The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).

Diversity at the RNLI

Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.

Nightstop Coordinator

If you’re ready to make a real difference and thrive in a team that supports your growth, we’d love you to join the team.

Location: Manchester - Nightstop

Salary: £30,943 per annum

Closing date: 12th August 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

Nightstop Coordinator – Greater Manchester

Help young people facing homelessness find a safe place to stay and a pathway to a brighter future.

As a Nightstop Coordinator, you'll be at the heart of a life-changing service—assessing referrals, coordinating emergency placements, supporting young people into longer-term accommodation, and ensuring the safety and wellbeing of guests and volunteer hosts.

We're looking for a proactive and compassionate professional with experience supporting vulnerable people, strong safeguarding and risk assessment skills, and the ability to build positive relationships with partners, volunteers, and young people. You'll also recruit, train, and support volunteer hosts while promoting the service across local communities.

Join an inclusive, values-led organisation that believes in the potential of every person. If you're organised, resilient, and motivated to make a real impact on young people's lives, we'd love to hear from you.

Please note that this job opportunity is offered as a full-time (37.5 hours per week), permanent role.

In this role, you will:

Supporting Young People

• Act as the first point of contact for people experiencing homelessness and referral partners, providing advice and signposting

• Conduct needs and risk assessments with potential Nightstop guests

• Coordinate and manage the logistics of each placement with volunteer hosts

• Work proactively with guests and partner agencies to identify longer-term accommodation options

• Provide ongoing support to guests and volunteers, including participation in a 24-hour on-call rota

• Ensure the safety and wellbeing of all guests and volunteers at all times

• Comply with data protection and information-sharing protocols

• Lead on safeguarding actions to protect people with an identified risk

Volunteer Recruitment, Promotion and Engagement

• Promote volunteer opportunities through community networks, local organisations, and online platforms

• Recruit and onboard volunteer hosts in line with safer recruitment practices, including interviews, references, DBS checks, and travelling to complete home assessments in line with lone working procedures

• Assess and make recommendations on applicants’ suitability and contribute to decision-making processes

• Deliver training, supervision, forums, celebration events and ongoing support to volunteers

• Build strong relationships with hosts to support retention, motivation, and engagement

• Act as a key point of contact for volunteers, providing guidance and problem-solving support

• Maintain regular communication with volunteers, including updates, development opportunities, and networking events

Marketing and Stakeholder Management

• Develop and maintain effective partnerships with statutory and voluntary sector organisations

• Work collaboratively with partners to support young people’s outcomes

• Arrange and attend community events and meetings to promote the Nightstop service

• Represent the organisation confidently, speaking clearly and effectively about youth homelessness and the impact of the service

• Support development of client and volunteer stories for communications and fundraising

• Proactively promote the Nightstop service to engage our wider communities, delivering awareness sessions encouraging volunteer engagement

Administration

• Maintain accurate and up-to-date records for all guests and volunteers

• Contribute to monitoring, reporting, and data collection

• Support financial processes, including payments and record-keeping

Other

• Work collaboratively and effectively as part of the wider team with regular travel nationally for team meetings

• Actively participate in regular supervision, appraisals, caseload reviews and team meetings with your line manager and the wider team

• Work within the principles of Trauma Informed Practices, and apply this to your daily work young people, volunteers and also within the team

• Participate in an on-call rota, including evenings and weekends (additional on-call allowance is paid)

• Provide out-of-hours support when required

• Undertake further duties as commensurate to the role, in line with Depaul Policies and Procedures and as identified by your line manager

About You

When completing your application form please address all the points set out below.

Knowledge and Experience

• Experience of working with vulnerable people or those experiencing homelessness and the challenges they face

• Experience of managing volunteers, including promoting opportunities, recruitment, onboarding and retention in line with safer recruitment practices

• Knowledge of housing and homelessness legislation, including welfare entitlements

• Experience of completing and implementing risk assessments

• Strong understanding and experience of implementing safeguarding principles and procedures

Skills and Abilities

• Excellent communication skills both in person and remotely including the ability to deliver training to volunteers, present to a variety of audiences and speak publicly

• Strong organisational and administrative skills, with the ability to manage competing priorities

• Ability to work both independently and as part of a dispersed national team

• Experience of working collaboratively with internal and external stakeholders

• Confident use of IT systems, including databases, Google Workspace, and Microsoft Office

• Ability to work under pressure and respond effectively to changing demands

• Ability to maintain professional boundaries and promote this in others

What You’ll Receive

· Tailored training and development

· Flexible working options where suitable

· 26 days annual leave, rising with service

· Family friendly leave policies

· Pension scheme with employer contributions up to 7%

· Employee Assistance Programme with 24/7 GP access

· Discounts across retail, travel, food, fitness and more

· Cash health plan for you and your family

· Death in service benefit

· Access to legal and practical support

My Journey from Volunteer to Manager

When I moved to the UK in 2013, I joined the charity through a one-year European Voluntary Service placement, supporting vulnerable and homeless young people in a drop-in café. It didn't take long for me to connect with the organisation's mission and values, and I quickly realised that I wanted to build my career in an organisation dedicated to making a real difference.

They recognised not only my commitment but also my background in social work and passion for supporting others. At the end of my volunteering placement, I secured a role as a Nightstop Project Worker, where I spent four years delivering emergency accommodation services across 12 local authority areas and training volunteers who played a vital role in supporting young people in crisis.

One of the charity’s greatest strengths is its commitment to developing its people. Throughout my career, I was encouraged to expand my skills through leadership and management training, while being given the trust and autonomy to take on new challenges. This investment in my growth led to promotions first to Prevention Services Manager for the North East and Cumbria, and later to National Prevention Services Manager.

Today, I lead a dedicated team delivering family mediation, emergency accommodation, and housing advice services that help prevent youth homelessness across the country. My progression from volunteer to national service manager reflects the opportunities, support, and belief that the organisation invests in its people.

If you're looking for a place where your development is genuinely valued, your ambitions are supported, and your work creates lasting impact, this is a truly rewarding place to build your career.

Safer Recruitment

The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About the Organisation

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

#INDSCP

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

We have an exciting opportunity for Helpline Advisors to join the growing National Contact Centre team in Cardiff, working 37.5 hours a week over a 24/7 rota. These positions are offered on a fixed term basis until 31 March 2027.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays (pro rata)
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based at our National Contact Centre in Cardiff. There will be an initial induction period that will run Monday to Friday 9am-5pm for a 4 week period. After successfully completing your induction, you will move to your fixed rota hours.

As a Helpline Adviser you will:

• Able to respond to victims of and those affected by crime by providing emotional support, information and referrals on to Victim Support services and other agencies
• Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism.
• Seamlessly working across multiple services with different processes, procedures and recording mechanisms.
• Managing and responding appropriately to competing priorities, services and needs.
• Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations.

You will need:

• Experience of working in challenging and changing environments with the emphasis on excellence in service delivery.
• Experience of organising and prioritising a complex workload.
• The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions.
• The ability to communicate effectively, verbally and in written form, including telephone skills
• Knowledge and understanding of:
• Relevant agencies and resources
• Importance of confidentiality and safe working practice
• Diversity issues and principles
• The impact of crime

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

About us

Our purpose is simple: to save lives at sea. 24 hours a day, every day, RNLI lifesavers are ready to launch to the rescue. We’re looking for a new Philanthropy Manager, homebased in the South East of England, to join our expanding Philanthropy Team. The Philanthropy Team supports the RNLI by working with individuals who are passionate about our work and want to make a difference through high-value gifts.

This is an exciting time to join the team as we are about to embark on a £150m capital appeal which the Philanthropy Team will be a key part of delivering. This is a new role, our second in the South East, and you will work closely with our experienced Philanthropy Manager who has been managing the whole area. You will have a dedicated geography of focus around but not exclusive to Essex, Kent, East Sussex, West Sussex, Surrey and part of London.

Some of the benefits

• Flexible working
• 26 days’ annual leave plus Bank Holidays
• Competitive pension scheme
• Life assurance
• Health and dental cash plan option
• Training & Development in Major Giving

Your role

As a Philanthropy Manager, you will be tasked with focus on the following areas:

• Growing and managing a portfolio of up to 70-90 major donors, to solicit and close five, six and seven figure gifts
• Building compelling cases for support that inspire and align with donors’ interests and identified needs
• Developing and hosting a small number of engagement, prospecting, and recognition events
• Providing excellent customer service and stewardship

About you

We’re looking for someone who loves meeting people and has a natural aptitude for selling and prospecting. You’ll thrive on developing relationships, inspiring others in the work of the RNLI. Your great communication skills will allow you to flex your style to a wider range of audiences, whether colleagues, senior stakeholders, donors or prospects. You’ll be self-motivated working as part of a remote team and be comfortable working outside regular office hours and travelling occasionally within the rest of the UK and Ireland as the job demands.

To be considered as a Philanthropy Manager, you will need:

• Ideally you will be able to have easy access to your key geographical areas highlighted above
• Relevant or transferable experience of account managing and developing and maintaining excellent relationships with individuals. You excel at Customer Service.
• Experience of working with stakeholders at all levels both internal and external, securing and managing meetings with senior stakeholders, flexing style to the audience.
• Excellent numerical skills and ability to prepare financial information, and ability to discuss and present complex information, and the ability to communicate with passion and authority
• This post requires a valid driving licence

So, as a Philanthropy Manager if you have the drive and enthusiasm to be part of our One Crew to achieve our Philanthropy goals and want to see how you can support our organisation’s aim to reduce drowning, this could be the role for you. To apply, please visit our jobs page.

Closing date: 9 August 2026.

Interview date: 18 August 2026.

The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).

Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.

Nightstop Coordinator

If you’re ready to make a real difference and thrive in a team that supports your growth, we’d love you to join us.

Location: Sherborne House, London

Salary: £31,443 per annum

Closing date: 9th August 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

Nightstop Coordinator – London

Help young people facing homelessness find a safe place to stay and a pathway to a brighter future.

As a Nightstop Coordinator, you'll be at the heart of a life-changing service—assessing referrals, coordinating emergency placements, supporting young people into longer-term accommodation, and ensuring the safety and wellbeing of guests and volunteer hosts.

We're looking for a proactive and compassionate professional with experience supporting vulnerable people, strong safeguarding and risk assessment skills, and the ability to build positive relationships with partners, volunteers, and young people. You'll also recruit, train, and support volunteer hosts while promoting the service across local communities.

Join an inclusive, values-led organisation that believes in the potential of every person. If you're organised, resilient, and motivated to make a real impact on young people's lives, we'd love to hear from you.

Please note that this job opportunity is offered as a full-time (37.5 hours per week), permanent role.

In this role, you will:

Supporting Young People

• Act as the first point of contact for people experiencing homelessness and referral partners, providing advice and signposting

• Conduct needs and risk assessments with potential Nightstop guests

• Coordinate and manage the logistics of each placement with volunteer hosts

• Work proactively with guests and partner agencies to identify longer-term accommodation options

• Provide ongoing support to guests and volunteers, including participation in a 24-hour on-call rota

• Ensure the safety and wellbeing of all guests and volunteers at all times

• Comply with data protection and information-sharing protocols

• Lead on safeguarding actions to protect people with an identified risk

Volunteer Recruitment, Promotion and Engagement

• Promote volunteer opportunities through community networks, local organisations, and online platforms

• Recruit and onboard volunteer hosts in line with safer recruitment practices, including interviews, references, DBS checks, and travelling to complete home assessments in line with lone working procedures

• Assess and make recommendations on applicants’ suitability and contribute to decision-making processes

• Deliver training, supervision, forums, celebration events and ongoing support to volunteers

• Build strong relationships with hosts to support retention, motivation, and engagement

• Act as a key point of contact for volunteers, providing guidance and problem-solving support

• Maintain regular communication with volunteers, including updates, development opportunities, and networking events

Marketing and Stakeholder Management

• Develop and maintain effective partnerships with statutory and voluntary sector organisations

• Work collaboratively with partners to support young people’s outcomes

• Arrange and attend community events and meetings to promote the Nightstop service

• Represent the organisation confidently, speaking clearly and effectively about youth homelessness and the impact of the service

• Support development of client and volunteer stories for communications and fundraising

• Proactively promote the Nightstop service to engage our wider communities, delivering awareness sessions encouraging volunteer engagement

Administration

• Maintain accurate and up-to-date records for all guests and volunteers

• Contribute to monitoring, reporting, and data collection

• Support financial processes, including payments and record-keeping

Other

• Work collaboratively and effectively as part of the wider team with regular travel nationally for team meetings

• Actively participate in regular supervision, appraisals, caseload reviews and team meetings with your line manager and the wider team

• Work within the principles of Trauma Informed Practices, and apply this to your daily work young people, volunteers and also within the team

• Participate in an on-call rota, including evenings and weekends (additional on-call allowance is paid)

• Provide out-of-hours support when required

• Undertake further duties as commensurate to the role, in line with Depaul Policies and Procedures and as identified by your line manager

About You

When completing your application form please address all the points set out below.

Knowledge and Experience

• Experience of working with vulnerable people or those experiencing homelessness and the challenges they face

• Experience of managing volunteers, including promoting opportunities, recruitment, onboarding and retention in line with safer recruitment practices

• Knowledge of housing and homelessness legislation, including welfare entitlements

• Experience of completing and implementing risk assessments

• Strong understanding and experience of implementing safeguarding principles and procedures

Skills and Abilities

• Excellent communication skills both in person and remotely including the ability to deliver training to volunteers, present to a variety of audiences and speak publicly

• Strong organisational and administrative skills, with the ability to manage competing priorities

• Ability to work both independently and as part of a dispersed national team

• Experience of working collaboratively with internal and external stakeholders

• Confident use of IT systems, including databases, Google Workspace, and Microsoft Office

• Ability to work under pressure and respond effectively to changing demands

• Ability to maintain professional boundaries and promote this in others

What You’ll Receive

· Tailored training and development

· Flexible working options where suitable

· 26 days annual leave, rising with service

· Family friendly leave policies

· Pension scheme with employer contributions up to 7%

· Employee Assistance Programme with 24/7 GP access

· Discounts across retail, travel, food, fitness and more

· Cash health plan for you and your family

· Death in service benefit

· Access to legal and practical support

Safer Recruitment

Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About Depaul UK

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Tandridge Learning Trust is seeking to appoint an exceptional Director of People & Culture to join our Executive Board.

The successful candidate will build on the positive foundations already established across the Trust and bring the vision, expertise and creativity needed to further develop our people strategy and organisational culture. You will inspire and bring out the best in our staff, demonstrating resourcefulness, resilience and drive, together with a proven track record of delivering effective workforce and organisational improvement.

Working collaboratively as part of a cohesive and high-performing Executive Board, you will provide strategic leadership across all aspects of people, culture and organisational development. You will help ensure that the Trust attracts, develops, supports and retains a skilled, motivated and inclusive workforce capable of delivering the highest standards of education for every pupil.

We are looking for an outstanding individual who will shape and deliver the Trust’s People Strategy, strengthening leadership capacity, staff engagement, wellbeing, performance and professional development across our schools. You will promote a positive and inclusive working environment in which colleagues feel valued, supported and accountable for delivering the Trust’s strategic priorities.

You will possess extensive and well-informed knowledge of effective human resources practice, employment legislation, organisational development and evidence-based approaches to workforce improvement. You will be confident in leading the quality assurance of HR policies, procedures and practices across the Trust, ensuring they are legally compliant, consistently applied and aligned with our values.

You will also lead the analysis of workforce information, including recruitment, retention, turnover, sickness absence, employee relations, performance and staff engagement. You will identify trends, risks and areas for improvement, benchmark the Trust’s performance against comparable high-performing multi-academy trusts and use this intelligence to inform strategic decision-making and targeted interventions.

The ideal candidate will:

• Be a visionary leader, one that can empower others to achieve at the highest levels.
• Demonstrate significant, effective and evidenced improvement expertise.
• Be capable of challenging, as necessary, and backing that up with knowledge and data.
• Be a confident, strategic thinker who can work with the schools, trust leaders and the board.
• Lead by example in demonstrating our vision and values in everyday work and practice.

 The successful candidate will benefit from:

• A committed and collaborative Executive Board that will welcome you to the team.
• The opportunity to shape and lead the Trust’s People Strategy and operating model.
• A flexible working arrangement and bright, modern office space with off street parking.
• Workplace pension, through the Local Government Pension Scheme.
• A Trust-wide focus on wellbeing and support, including an EAP.
• Opportunities for continuous professional development.
• Staff benefits package, including lifestyle & retail discounts, staff sports and social events.

If you are excited by the prospect of this position and believe you can make a difference then we would like to hear from you. Please do not hesitate to contact us if you have any queries and you are welcome arrange an informal discussion with our HR team about this position prior to applying.

This is a part time role working in the region of 4 days per week over 52 weeks per annum.

Department: Fundraising, Marketing & Communications

Reports to: Director of Fundraising & Communications

Work Pattern: Full Time (35 hours per week)

Location: Hybrid working (3 days in office Aylesbury, Bucks)

Salary: £35,000-£39,000

Are you a creative, data-driven marketer who wants to make a lasting difference?

Calibre Audio is looking for an ambitious Marketing & Communications Manager to grow our reach, strengthen our brand and help more people discover the life-changing power of audiobooks.

This is an exciting opportunity to lead multi-channel marketing and communications campaigns that drive awareness, membership growth and supporter engagement. You'll combine strategic thinking with hands-on delivery, using insight and innovation to expand our audience, improve supporter journeys and position Calibre Audio as the UK's leading audiobook charity.

What you'll do

• Develop and deliver integrated marketing and communications strategies that support organisational growth.
• Lead impactful campaigns across digital, social, email, paid media and partnerships to attract, engage and retain audiences.
• Grow Calibre Audio's brand awareness and social media presence.
• Manage and optimise digital performance, including Google Ad Grants, paid advertising and conversion activity.
• Use data, testing and insights to improve campaign effectiveness and reduce acquisition costs.
• Enhance member and supporter journeys, increasing engagement, satisfaction and retention.
• Oversee accessible communications, content and email marketing programmes.
• Develop ambassador and advocacy initiatives that bring member stories to life.
• Work collaboratively across teams to align marketing activity with fundraising and organisational goals.
• Provide insight, reporting and recommendations to senior leadership.

About you

You'll be a confident and proactive marketing professional with experience delivering successful multi-channel campaigns and using data to drive results. You will bring:

• Proven marketing and communications experience, ideally within the charity sector.
• Strong digital marketing skills across social media, email and paid channels.
• Excellent communication, planning and project management abilities.
• Experience managing budgets and measuring return on investment.
• Knowledge of marketing platforms, CRM systems and analytics tools.
• A passion for accessibility, inclusion and creating meaningful audience experiences.

Why join us?

At Calibre Audio, you'll be part of a values-driven organisation dedicated to making reading accessible for everyone. In return, we offer:

• 30 days annual leave, plus a Christmas closure day
• Matched pension contributions up to 5%
• Medical Cash Plan
• Life Assurance (2x salary)
• Employee Assistance Programme
• Retail discounts and rewards scheme
• Ongoing learning and development opportunities
• A supportive, inclusive culture
• Free on-site parking

Join us and help transform lives through the power of accessible reading.

Human Resources Assistant/System Administrator

£31,227.25 FTE which equates to £24,981.80 for 28 hpw

Cambridge

Part-Time / Permanent

28 hours a week, working pattern to be agreed with successful candidate but ideally to be worked over 4 days.

The option for hybrid working is available (working from home and minimum 1 day per week at head office based in Histon) to support work life balance, whilst meeting the requirements of the role.

Our client is looking for a Human Resources Assistant/System Administrator to join their established warm and friendly HR Team.

What you’ll do

Recruitment

· Assist their HR Advisors in providing advice and guidance to hiring managers in respect of all recruitment issues.

· Responsible for the end to end recruitment and selection cycle, from placing adverts, supporting with interview arrangements and testing; onboarding; completion of pre-employment checks including right to work, DBS, occupational health clearance and obtaining satisfactory references. Liaising with hiring managers on status.

HR Metrics and reporting

· Prepare statistics on HR business information and any other regular and ad-hoc reports that are required for line managers, Senior Management, the Board.

HR Administration

· Preparation of employee correspondence, including contractual and rota changes, maternity and other leave.

· Maintain and update the Human Resources Information System (Cascade) and manual employee records.

· Administer DBS renewals, leavers, annual processes including appraisals and disclosure of interest.

· Provide support with both internal and external audits.

· Assist the Executive Director, Corporate Services with Employee Forum meetings, taking meetings notes for circulation.

System Administration

· Ensure all new accounts are set up with appropriate access to Cascade and Networx in accordance with agreed protocols.

· Resolve internal Cascade and Networx issues and raise helpdesks tickets as required.

About You

· CIPD Level 3 Foundation Certificate in People Practice or equivalent experience.

· Ability to undertake a complex range of tasks, organise and prioritise work to ensure deadlines are met, with excellent attention to detail.

· Excellent oral and written communication skills, with a professional manner at all times.

· Proficient in Microsoft Office (Word/Excel/Outlook) and HR/Recruitment databases, with experience of producing reports.

· Experience of working in a busy and varied administration role or in a HR Department.

Benefits

- Employee discount scheme (retail, leisure, gym membership and fitness equipment)

- Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone)

- Employee Assistance Programme

- Financial wellbeing hub - access to advice and support from experts, whether you're budgeting, interested in investing or retirement planning

- Refurbished Tech - access to the latest models at affordable prices, with a 12-month warranty and 30-day money back guarantee.

- Cycle to work scheme (salary sacrifice)

- One day off a year to volunteer for a charity of your choice

- 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service

- Holiday purchase scheme - up to 5 days per annum (pro rata for part-time staff)

- Company sick pay

- 58p per mile business mileage allowance

- Refer a friend scheme (£250)

- Contributory pension scheme, which both you and our client contribute to

- Enhanced maternity and paternity leave

- Flexible Working Policy

- Full induction

- Comprehensive free training and development opportunities with paid time off

- Free DBS (for relevant posts)

- Free onsite/nearby parking

- Hybrid Working Policy

- Flexitime

Closing date: Thursday 6 August 2026

Interview Date: Thursday 13 August 2026

Victim Support is seeking a committed and detail-focused Team Leader to help coordinate and maintain excellent support for witnesses within the busy Court environment at Ealing Magistrates Court and Willesden Magistrates Court. You will play a vital role in supporting our volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey.

This role is permanent working 37.5 hours per week.

Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?

If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Team Leader for the Witness Service you will:

• support the delivery of a high quality, safe, and consistent service for all witnesses attending court.
• lead the delivery of the Witness Service within the court, ensuring a high-quality, safe, and consistent service for all witnesses.
• line-manage Deputy Team Leaders and volunteers, supporting recruitment, training, development, performance, and wellbeing.
• oversee daily case allocations, ensuring witnesses receive timely assessments, tailored support, and appropriate referrals.
• ensure accurate and compliant data entry, audits, reporting, and monitoring of KPIs and quality standards.
• manage rotas, resource planning, and service coverage across the court cluster.
• promote excellent communication across teams, facilitating team meetings and sharing learning.
• build and maintain effective relationships with local stakeholders, including statutory and voluntary partners.
• foster an inclusive, trauma-informed, person-centred approach that recognises diverse needs and vulnerabilities.
• provide leadership that champions continuous improvement and maintains the dignity, safety, and wellbeing of witnesses.

You will have:

• Strong understanding of the criminal justice system and the impact of crime on victims and witnesses.
• Experience delivering services in demanding environments with a focus on customer experience and service excellence.
• Experience providing guidance, support, or crisis management to staff or service users.
• Strong communication, negotiation, and advisory skills, both written and verbal.
• The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices.
• Experience gathering, analysing, and reporting information from multiple sources.
• Sound IT skills, including the use of Microsoft Office and case management systems.
• Commitment to safeguarding, equality, diversity, and inclusive practice.
• Strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team.

Additional Information

• The role may involve exposure to emotionally demanding situations and requires resilience.
• Travel across the Court cluster may be required.
• Occasional evening or weekend work may be necessary.
• An Enhanced DBS check will be required.

About the Witness Service 

The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defense.  Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence.  The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court.  

This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court. 

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Caseworker Team Leader

We are seeking a pro-active, organised and detail-focused Team Leader to lead and manage the multi-crime service which supports anyone aged over 18 affected by crime and anti-social behaviour in Avon & Somerset.

We are looking for someone who brings strong people management experience, exceptional communication skills, and a commitment to building a supportive and high performing team.

Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it? Do you have resilience and adaptability? If yes, then we’d love to hear from you…

Position: 6829 Team Leader Casework

Location: Avon and Somerset/Hybrid

Hours: Full time, 37.5. Monday to Friday 9.30am - 5.30pm

Contract: Permanent

Salary: £30,825

Closing Date: 05/08/2026. We reserve the right to close this vacancy early, if enough suitable applications are received.

The Role

You’ll lead a staff team, oversee daily case allocations, manage service delivery, strengthen partnerships, and ensure our service meets contractual and quality standards.

As the Team Leader you will:

• Be responsible for case management system audits and reports.
• Be responsible capturing data and information to ensure the work of team is outcome based and evidenced.
• Be responsible for allocating of work levels within and across the wider team and analysing statistics.
• Be responsible for safeguarding quality assurance and compliance with policies and procedures.
• Work with relevant managers to provide input to and ensure excellent delivery of the service.
• Support the team to manage caseloads completing comprehensive impact assessments.
• Be responsible for the line management of team members.
• Promote effective communication channels.

This role is full-time, and is hybrid working both from home and 3 days a week in our office in Bristol (a suitable and confidential workspace at home is required).

About You

You will need:

• An understanding of the Criminal Justice System and the impact of crime on victims and witnesses.
• An understanding of legislation relating to equal opportunities and diversity, inclusivity, safeguarding and risk assessments.
• A practical understanding of the requirement for confidentiality and safe working practice.
• Experience of working in a challenging and changing environment.
• Demonstrable experience of providing crisis management, support and guidance in sometimes stressful and difficult situations to a team with a client service focus.
• Extensive experience of effectively leading and managing a team, monitoring performance and service delivery to meet contractual requirements.
• Strong communication, negotiation and advisory skills.
• The ability to work without direct supervision.
• Substantial IT expertise with the ability to use a range of software.

You can view the full Job Description and Person Specification once you click to apply.

In Return…

Benefits include:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave and an extra day off for your birthday.
• Pension Plan: 5% employer contribution and enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Organisation

This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales.  They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.

The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.

You may have experience in areas such as Casework, Caseworker, Family Caseworker, Childrens Caseworker, Criminal Justice, Rehabilitation, Offender, Ex Offender, Victim Support Caseworker.

Please note this role is being advertised by NFP People on behalf of our client.  #INDNFP  

Vacancy type: Paid Vacancy

Function: Fundraising

Location: Head Office - Sully (Hybrid Working)

Salary: £29,750 to £31,941 per annum (depending on experience)

Contract type: Permanent

Contract hours: Full time

Weekly hours: 37.5 hours per week

Closing Date: 09/08/2026

Ref No: 1094

We are delighted to share an exciting opportunity to join our Income Generation team in a newly created Legacy & In Memory Fundraising Officer role.

About the Role:

As Legacy and In-Memory Officer,you willwork as a key part of the Individual Giving and Legacy team,responsible forthe development and implementation of a multi-year Legacy and In-Memory strategy to grow Ty Hafan’s legacy pledger and in memory giving pool.

This is a brand new role focusing on raising awareness about gifts in Wills and in memory giving, both externally to supporters and members of public, and internally to staff and volunteers.

This is a wonderful opportunity to build on an already strong and successful programme; the charity currently receives over £1.5 million each year from legacy income, alongside a strong pipeline of enquirers and pledgers. In-memory giving is also a key area we wish to further develop to maximise new opportunities for sustainable growth and supporter engagement.

Tŷ Hafan operates a hybrid working model, and the post holder will be required to work on site a minimum of 2 days per week.

About you:

You’re an experienced fundraiser, relationship‑building or supporter engagement professional who understands the power of strong relationships as well as effective campaigns. 

You naturally build warm, trust‑based relationships with people - supporters, volunteers, pledgers, enquirers and retail colleagues, and you understand how to tailor communication to different audiences with clarity and care to create meaningful supporter experiences.

You thrive working collaboratively across a charity, bringing strong communication skills and a keen eye for detail. Most importantly, you’re motivated by making a genuine difference to children and families accessing hospice care.

You’ll need to be flexible, as some evenings and weekends will be part of the role to fit around the needs of our supporters.

Our employee benefits:

• Holiday entitlement of 30 days (rising to 32 days with service) plus Bank Holidays
• Group Personal Pension Scheme with an employer contribution of 5%
• Life assurance- death in service benefit
• Wellbeing support - employee assistance program, which provides a range of free services including counselling, financial and legal support.
• Unlimited access to a 24/7 online GP as well as a range of other health experts
• Healthcare Cash Plan – claim back the cost for appointments and treatment such as dental, optical or physio
• Cycle to work scheme
• Technology, mobile phone and will writing schemes 
• Discounted gym membership and shopping discounts
• Hybrid working and when onsite free secured parking

Ty Hafan’s ambition is that when a child’s life will be short, no family should have to live it on their own. Sadly, we know that thousands of families in Wales are struggling alone through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short. We believe that no family should have to live this on their own and we are determined to walk alongside every family through life, death and beyond.

At Tŷ Hafan we are experts at caring for children with life-shortening conditions and our services support families in our hospice, in community settings, local hospitals and in families’ homes. We understand that the needs of each child and their family are unique and we know that caring for a child with a life-shortening condition is often extremely demanding. Our aim is to make sure that no one doing this is alone. Our colleagues, volunteers and supporters are crucial in the delivery of our ambition – we know that everyone plays a huge part in making sure that no family faces their child’s short life alone.

Our Vision: A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.

Our Purpose: No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the child’s short life, at end of life, through bereavement and beyond.

Our Values: At Tŷ Hafan we make a difference by living our values: Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership. 

Tips for candidates – all applications and interviews will be assessed using the person specification included within the job description. 

Our recruitment system will automatically time out after 120 minutes of inactivity. To ensure your application is submitted successfully, we recommend either saving your progress as you go or preparing your responses in a Word document and copying them into the application form. This will help you avoid losing any information in case of an unexpected timeout.

Please note this role is subject to the outcome of a basic DBS (Disclosure and Barring Service) check, two satisfactory references and pre-employment medical clearance. 

Tŷ Hafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. We welcome applications from people of all backgrounds and experiences, including those from under‑represented groups. Recruitment decisions are made based on merit and aligned with our values. If you need any reasonable adjustments during the application or interview process, please let us know.

Agencies need not apply

Previous candidates need not apply

Closing Date: Sunday 9th August 2026

Interview Date: Thursday 27th August 2026