Safeguarding training administrator jobs

JOB PURPOSE

To coordinate Dudley Lodge's impact reporting, fundraising support and business development activities across the organisation.

The postholder will support income generation by identifying funding opportunities, maintaining funding pipelines, coordinating fundraising activity, supporting funding applications and helping Dudley Lodge evidence and communicate the impact of its work to commissioners, funders, donors and stakeholders.

Working closely with the Head of Support Services, Head of Operations and Service Leads, the postholder will collect, collate and report impact and outcomes information, support fundraising and business development activities and contribute to the organisation's sustainability and growth.

Key Responsibilities

• Impact Reporting and Communications
• Fundraising and Income Generation
• Systems and Administration

Impact Reporting and Communications

• Coordinate systems for collecting, recording and reporting impact, outcomes and stakeholder feedback data across Dudley Lodge services.
• Work with Heads of Service and Service Leads to gather feedback, case studies, testimonials and other evidence of service delivery, outcomes and organisational impact.
• Coordinate feedback collection from service users, parents, family members, professionals, commissioners and stakeholders.
• Produce impact summaries, dashboards and data reports for internal and external audiences.
• Coordinate the development of Dudley Lodge's assessment and Support Services' annual impact reports.
• Support the development of systems to collect and report information relating to longer-term outcomes for families.
• Ensure impact information is accurate, accessible and available to support reporting, funding applications and service development activities.
• Support the preparation of commissioner updates, funder reports, stakeholder briefings and annual impact publications.
• Gather, collate and present information, data, case studies and outcomes to support organisational reporting and stakeholder communications.
• Prepare draft reports, updates and communications for review by Heads of Service and Service Leads.
• Coordinate the production and distribution of approved reports, updates and communications.
• Support the dissemination of impact reports, funding updates and organisational achievements.
• Maintain records of stakeholder communications, reporting requirements and submission deadlines.

Fundraising and Income Generation

• Support the organisation to achieve fundraising and income generation targets.
• Research and monitor trusts, foundations, corporate, statutory and tender opportunities, maintaining accurate records of prospective funders, deadlines and reporting requirements.
• Maintain an up-to-date funding pipeline and funding calendar.
• Gather and coordinate evidence, data and supporting information required for grant applications, tenders, expressions of interest and funding reports.
• Assist with the preparation and submission of funding applications and tender responses.
• Coordinate fundraising appeals and donor engagement activities.
• Draft and distribute appeal letters, donor updates and stewardship communications.
• Support funder reporting and grant monitoring requirements.
• Monitor emerging funding opportunities and sector developments and share opportunities with relevant managers.

Systems and Administration

• Maintain accurate fundraising, impact and stakeholder engagement records.
• Support the development and maintenance of databases and reporting systems.
• Coordinate surveys, consultations and feedback exercises.
• Produce regular reports to support management, governance and business development activities.
• Ensure information is recorded, stored and managed in accordance with GDPR and organisational policies.
• Identify opportunities to improve systems, processes and efficiency across impact data collection and reporting, fundraising and stakeholder reporting activities.
• Undertake any other duties appropriate to the grade and purpose of the role, as reasonably required by the Line Manager or to meet the needs of the organisation.

Title of post to which this job reports:

Head of Support Services

Special Conditions:

All staff are expected to work in a flexible way to cope with the needs, demands and requirements of the Centres. This may mean attending or working from either centres, Coventry, Birmingham.

Dudley Lodge operates a non-smoking policy for staff.

Observance of the Centre’s Equal Opportunities Policy will be required, and to work at all times in accordance with all the Centre’s policies and procedures.

Failure by a member of staff to report actual or suspected physical or sexual abuse of a child by another member of a staff or other person having contact with the child may constitute a disciplinary offence.

The Damilola Taylor Trust (DTT) is a charitable company limited by guarantee incorporated in May 2001 in memory of Damilola Taylor and registered as a charity in July 2001.Our founding purpose is to provide inner-city youths with opportunities to play, learn and live their lives free of fear and violence, and with optimism for a future where opportunities abound. Our Mission is to develop the hope, optimism and self-esteem of young people so that they can:  Lead healthy lives; Stay in School; Grow up to become independent productive adults; Have lofty aspirations and work to attain their innate potential.

Although we have recovered from the Covid 19 pandemic, the nation now faces the worst cost of living crisis since the 1950s, thanks to the Russian Ukraine war, and now the US Israel Iran one which have disrupted the global energy market. There is no denying that, in the UK, young people (YP) are being disproportionally affected. We are deeply concerned about the impact this crisis is having on the young people that we work with across the board.

The UK youth unemployment rate for 16-24-year-olds sits at a concerning 16.2%, an 11-year high. There are over 1 million young people not in education, employment or training (NEET). We know that high numbers of vacancies do not translate into opportunities for all young people, especially those from BAME background who already face discrimination in the labour market.

We are responding to this emerging issue, by working harder and smarter to support young people that we work with for whom the transition from formal education into employment is not automatic. We work to help this group have access to economic opportunities in these challenging times. We believe that our services bridge this gap and provide opportunities for young people to develop wider social, personal and self -management skills required for productive participation and integration into society. For additional information about the Trust and its programmes, please go to our website. 

Job purpose: Provide a range of administration services to enable the Trust to operate its day-to-day activities, management and governance processes effectively.

Roles and responsibilities:

The main responsibilities of the job are:

· Provide administrative support to the Programme Manager, Trustees and Youth Board 

· Provide general administrative support across the Trust, including scheduling meetings, administering our Microsoft 365 system, helping to produce reports/ letters, managing emails, facilitating in-house communication, managing our records, research, and other general duties

· Assist implementation of the Trust’s charitable programmes e.g., by providing administration support to project teams and organising promotional activities.

· Manage enquiries to the Trust and respond to routine enquiries, ensuring that actions are followed up

· Proactively manage our website day-to-day and post to our social media, consulting where necessary. Produce leaflets, publicity and newsletters

· Support our organisation development plans by helping us research and implement any new policies, processes and best practice procedures required, and maintaining the database of evidence

· Suggest administrative improvements to support the smooth running of the charity and, when agreed, implement them

Key working relationships:  The post holder will work with all the Trustees (but particularly the Trustee responsible for Communications), the Programmes Manager as well as the Trust’s finance service provider. The post holder will develop good working relationships with other stakeholders including our project delivery partners, members of the Youth Board and, in some cases, young people on or applying for our programmes.

 Person specification -Specific experience or skill     KEY: (E) Essential (D) Desirable

· Experience of organising own work effectively with limited supervision (E)

· Significant experience providing administrative support. Experience of working in a charity would be an advantage (E)

· Excellent digital skills, with the ability to learn new software and systems quickly and instruct others (E)

· Proficiency in Microsoft 365 including administering a system(E)

· Experience of organising and maintaining records, both on paper and digitally. (E)

· Ability to produce attractive documents and reports for a range of audiences adhering to our house style (E)

· Ability to work effectively with all our stakeholders, including young people from disadvantaged backgrounds (E).

· An ability to gather, analyse and evaluate data and to prepare and present concise reports both orally and in writing

· Exceptional time and task management skills; calmness under pressure (E)

· Experience working in a pressured environment with lots of competing priorities (E) 

Knowledge, qualifications

· Knowledge of good administrative practices (E)

· Knowledge of General Data Protection Regulations (E)

· An understanding of safeguarding of children, young people and vulnerable adults (E)

· Current DBS certificate (E but, for a suitable candidate, the post might be offered subject to a DBS being obtained)

· Degree or relevant experience of working in the charity/ Social sector (D)

Personal skills and abilities

· A highly organised person with attention to detail (E).

· Ability to organise own workload to reflect our charity’s priorities (E).

· Ability to communicate effectively with all people involved with the Trust (E).

· Remote working skills (E)

· Good report-writing and presentation skills (E).

· Commitment to equality, diversity, inclusion (E)

· Ability to research information (E)

· Proven ability to work on own initiative and mobilise/manage support from colleagues (E).

• Proactive, creative and innovative approach with high drive for results (E)

Personal qualities:  Commitment to own continuing personal and professional development (E)

· Commitment to the vision, mission and values of DTT (E)

· Flexibility

• Commitment to effective relationship building and collaboration (E)

Application process

Please write no more than 1000 words explaining how your experience, qualifications and personal qualities fit you for this post. Also submit a CV which includes your full name, address, phone number and email address, your educational and work histories and the names of two referees, one of whom will normally be your current or latest employer. We will not seek references without asking your permission but any offer will be subject to satisfactory references.

Keeping Young People Safe

We are committed to keeping young people safe. All successful applicants will undergo an enhanced DBS (England & Wales) check and receive ongoing safeguarding training.

At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.

Are you passionate about helping young people build brighter futures?

Do you love building relationships and making things happen in education? If so, we’ve got a brilliant opportunity for you to join our team as an Educational Partnerships Manager at Young Enterprise.

Who We Are

We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.

For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills-teamwork, leadership, problem-solving, and resilience.

We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.

Why Join Us?

We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:

• A friendly and supportive team where your voice is heard
• A strong commitment to diversity and inclusion—we want everyone to feel they belong
• Generous holiday allowance and flexible working
• Cycle-to-work scheme, life assurance, and NHS top-up plan
• Ongoing learning and mentoring opportunities
• A chance to directly impact the lives of young people every single day

About the Role

This is a role where you’ll really see the difference you make.

As Educational Partnerships Manager, you’ll work across Dorset and the South Coast of Hampshire, building partnerships with schools, colleges, youth organisations and community groups-particularly in areas where opportunities are hardest to come by.

You’ll be right in the mix: planning events, delivering programmes, supporting volunteers and connecting with school staff to make sure young people have access to our inspiring enterprise and financial education experiences.

You’ll be a key driver of our Inspiring Futures programme-helping young people break down barriers and imagine bigger futures.

It’s a varied, people-focused role with loads of room for creativity, independence and collaboration. Whether you’re visiting a school, chatting with a funder, or supporting a trade fair, you’ll be helping young people build skills that will last a lifetime.

You’ll love this job if you are…

• A brilliant relationship-builder, confident working with teachers, volunteers, and community leaders.
• Passionate about education, social mobility, and giving every young person a chance to shine.
• A natural communicator-whether leading a session in a classroom or inspiring a room of volunteers.
• Organised and able to juggle multiple projects (with a great sense of humour!).
• Self-motivated, adaptable, and happy working remotely but never alone-you’ll be part of a close-knit regional team.
• Excited by the idea of doing a job that combines delivery, relationship-building, fundraising and volunteering.

Key Responsibilities

• Build and grow relationships with schools, colleges, youth clubs and local communities.
• Focus on expanding our reach in areas of multiple deprivation and underrepresentation.
• Deliver and support the rollout of YE programmes in schools and other settings.
• Recruit, train and support volunteers-making sure they feel valued and inspired.
• Work with your regional team to meet shared goals and celebrate local impact.
• Help secure local funding by supporting fundraising efforts and managing project deliverables.
• Support the planning of events, trade fairs and celebrations for young people.
• Keep accurate records, track impact, and make sure safeguarding is front and centre.

A few practical things

• This is a hands-on role-you’ll sometimes be lifting resources, setting up venues and travelling regularly (a car and full driving licence are essential).
• You’ll need to be happy occasionally working evenings or weekends during peak delivery times.
• Expect to be on your feet during some events or sessions-it’s all part of the fun!

How to Apply

If you’re ready to help shape the futures of young people across Dorset and the South Coast of Hampshire, we want to hear from you!

Please send your CV and a cover letter (max 2 pages) telling us why you’re the right person for this role. Applications must be submitted by 23:30 on 26 July 2026. Please note that applications without a cover letter will not be considered.

Interviews will be held via Teams and may take place before the closing date. Please note, we are only able to respond to shortlisted candidates.

Full details can be found in the Job Description.

At YE we are passionate and committed to keeping your data safe and secure.  Full details can be found in the YE People’s Privacy Notice.

Join us – and help us give every young person the chance to thrive. Apply today!

First Give

First Give is a national charity that partners with secondary schools to inspire and equip young people with the knowledge, confidence, and skills to drive change. Through our structured programmes, students explore social issues, connect with charities, and take tangible steps to improve their community.

Empowering and equipping young people to meaningfully contribute to their community is a first step to addressing many of the challenges we face at this time of social disconnection and division. Our vision is of a more generous society where everyone is willing and able to give their time, money and skills to the causes they care about.

Team Administrator

We are seeking an enthusiastic, proactive and motivated administrator who would like a varied role. The successful candidate will provide cross-departmental support and administrative support for our small team. There is real scope for the candidate to shape the role and gain experience from involvement in various organisational projects. This is a fantastic opportunity to join an encouraging, consultative, dedicated and supportive team and be part of the work of an inspirational organisation.

Contract

Permanent; 3 days (21 hrs per week). We will be flexible on hours worked each day and the days worked e.g. splitting 21 hours over four or five days.

Salary

£16,817 (£28,028 FTE). First Give is committed to paying the London Living Wage.

Location

Hybrid, in our North West London office with one day per week at home. We can be flexible regarding the specific days, but these will be fixed once agreed.

Annual leave

20 days annual leave (inclusive of 5 pro-rated bank holiday days).

The students we work with come from a diverse range of backgrounds, and so do we. We want to ensure that we are recruiting, retaining and promoting a diverse mix of colleagues. We aim to foster a diverse and inclusive culture, to empower our teams to achieve our vision drawing on the broadest possible range of experiences. We therefore particularly encourage applications from candidates from minoritised groups currently underrepresented on our executive team, particularly black and minority ethnic and disabled candidates.

Please download the candidate pack for more details, and don't hesitate to get in touch if you'd like a chat about the role or any reasonable adjustments we can make before applying: contact details provided in the candidate pack.

Welcare is looking for an enthusiastic and experienced manager committed to supporting local families to lead and manage their Family Centre and Family Resilience service in Redhill. 

The Family Centre is part of a local integrated system with a wide range of partners that builds family resilience in Surrey and seeks to improve life chances for the most vulnerable children.

You would manage a small, dedicated team of family support workers and have lead responsibility for supervising their work and ensuring delivery of our sub-contract with the YMCA.

Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role.

Interview date: 27 July

The successful candidate will have empathy with Welcare’s Christian values base.

An inclusive workplace We are committed to policies and practices of equality, diversity and inclusion and to supporting our people to make sure our culture is consistent with this commitment.

Hours: Full time

Pay: Up to £27,980 GBP gross per annual (dependent on experience)

Duration: Permanent

Right to work: Applications for work in the UK can only be accepted from people with an existing right to work in the UK

Location: UK-Med Office, Manchester, UK with hybrid working available

Programme Assistant to support coordination of capacity building and training for Emergency Medical Teams, and humanitarian and academic partners.

The key objective of UK-Med’s training and capacity building capability is to work with colleagues, members, partners, stakeholders and national health staff to strengthen response skills in order to enable Emergency Medical Teams and wider health services to be better prepared for emergencies. Integral to this is to ensure that the professionals who deliver UK-Med’s responses are well prepared, know what to expect, and deliver the best possible responses, resulting in positive health outcomes for the patients and communities we serve.

The Programme Assistant plays a vital role in supporting the delivery of high-quality Capacity Building and Training to internal and external audiences, with a key focus on supporting activities to ensure that preparation and training of UK-Med’s global workforce, comprising Core Staff and a Register of approximately 1,400 healthcare professionals worldwide runs smoothly.

Working under the guidance of the Programme Manager and closely with the rest of the Learning & Capacity Building team, the Programme Assistant will support and coordinate the delivery of high-quality capacity building and training interventions in line with UK-Med’s vision for our digital, in-person and simulation-based training capability.

The ideal candidate for Programme Assistant is someone passionate about Learning and Development and capacity building for humanitarian programming with excellent attention to detail, strong administration skills as well as skills in training coordination and effective communication. The role requires an organised and consistent approach to meeting team priorities and deliverables.

We offer a competitive salary and benefits in a supportive work environment, with the opportunity to contribute significantly to humanitarian efforts through your role.

How to apply

We strongly recommend that you read theCandidate Information Pack - Programme Assistant - Training before applying for this role.

To apply, please submit a current CV and answer the application questions

Please apply through our online jobs portal, as soon as possible no later than Wednesday 15th of July 2026

This role is based in the UK, and applications are accepted only from candidates with the right to work in the UK.

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

Office Administrator
Hours: Part Time, 30 hours per week
Salary: £24,785 per annum, pro rata
Contract: 8-month contract
Location: Based at Mind in Salford, The Angel Centre, Salford

About Us:

Mind in Salford is an independent mental health charity affiliated with the national Mind network. We provide advocacy, training, and support services that empower people across Salford to improve their mental wellbeing. We are committed to challenging stigma, campaigning for change, and ensuring no one faces a mental health problem alone.

Our charity provides a range of services including advocacy, welfare rights and debt advice, offering support to clients with and including those with physical & sensory impairments, learning difficulties, dementia, autism and mental health problems and the over 60s. This role is to work within the Advice Team and also supporting the administration team.

About you and the Role:

We are looking for a proactive Office Administrator to support the Advice team.

In this role you will support the smooth running of our organisation. Experience in customer service, greeting clients, data input and answering the phones.

Main Responsibilities and Accountabilities

• Good customer care skills with an ability to put people first and ensure accessibility to the service
• Articulate and friendly and able to convey a variety of solutions and concepts accurately and concisely
• Motivated and organised with excellent time management skills
• Able to keep concise and complete records
• Able to use Salesforce as well as Outlook, Word, Excel and other Microsoft packages to a high standard
• Able to prioritise key tasks effectively whilst maintaining client care
• Able to act on own initiative, and complete actions
• Able & willing to learn, adapt and develop in the role and engage positively with new ways of working, alongside seeking appropriate training for professional development
• Able to manage day-to-day operations and develop and implement effective and efficient systems
• Able to work within legislative and quality frameworks
• Understanding of health and safety, including risk assessing and lone working precautions
• Understanding of and commitment to equal opportunities and diversity, confidentiality & data protection and Safeguarding Policies and Procedures

Closing date and time for applications: Tuesday 14th July at 5pm
Interview date: TBC

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind in Salford is committed to equity of opportunity and to creating a working environment where everyone is treated with dignity and respect. We actively welcome applications from people across all backgrounds and identities, and are particularly committed to increasing representation from communities that have historically been underrepresented in the mental health workforce. All employees are expected to uphold and actively contribute to our equal opportunities policy in everything they do.

No agencies please.

Role Purpose

To provide administrative support for the People and Culture team ensuring efficient and effective HR and volunteer processes from onboarding right through to exit. This role requires excellent internal customer service skills and a willingness to help, support and find answers to staff and volunteer queries and questions.

Main Responsibilities

·  To provide administrative support to the People and Culture Team in the recruitment of staff and volunteers.

· To assist with the onboarding of staff and volunteers.

· To carry out routine and ad hoc administrative duties to support HR and volunteer processes.

· To issue letters and documentation to staff and volunteers, ensuring copies are filed in relevant online files.

· To update HR and volunteer systems ensuring data is accurate and up to date

· To assist in monitoring and updating HR and volunteer records such as training, DBS checks or health and safety.

· To monitor HR and volunteer e-mail in-boxes and calendars responding to queries where relevant and sending meeting invites where necessary.

· To run reports from HR/volunteers systems as and when required.

· To attend HR/volunteer meetings as and when required which may include occasional out of hours work for volunteer training sessions or social events.

· To be pro-active and responsive to volunteer and staff queries.

· To carry out any other reasonable tasks as discussed and agreed with your line manager.

Person Specification

Essential

· Located within commutable distance from our office in central Gloucester.

· A team player who works flexibly to meet the needs of the organisation.

· Excellent organisational and time-management skills, with the ability to prioritise work and meet tight deadlines.

· Strong written and verbal communication skills.

· Ability to work quickly and accurately with data.

· Excellent interpersonal skills.

· Strong IT skills.

· Ability to use own initiative.

Desirable

· Driver, with access to own vehicle.

· Previous experience of working in a charity or HR.

We are willing to consider full or part-time working for this role.

Benefits

· 28 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.

· TOIL for our hours work.

· Contributory pension scheme.

· Company sick pay.

· Employee Assistance Programme.

· Life assurance.

· Training loans.

· Enhanced family friendly policies.

Recruitment Timetable

Application deadline: 12th July 2026 at midnight

We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

Context

Childhood First enables children and young people to recover from early life abuse and relational trauma, to enjoy life and to achieve their potential. We do this through the provision of specialist therapeutic residential care and treatment, together with family and network support. We are also a UKCP Training Organisational Member accredited with Middlesex University, providing in-house clinical training to its clinical staff.

Merrywood House, provides placements for up to 8 young people aged between 10 and 17 years old.

Purpose

The Clinical Case Administrator supports the Assistant Director of Clinical Practice in their role and is responsible for effective administration underpinning all clinical processes, documentation and recording. The post holder will also support the best clinical outcomes for children and the development of clinical practice.

What you’ll bring to the role

• Experience in an administrative role, ideally within a care, education, clinical or therapeutic setting.
• A methodical and well-organised approach, with a commitment to maintaining documentation to the highest standard.
• Confidence using databases and Microsoft applications such as Word, Excel and Outlook.
• Strong communication skills and the ability to work effectively with clinical colleagues and wider teams.
• An understanding of the importance of accurate, confidential and timely record keeping.
• The ability to prioritise workload, raise issues constructively and support others with clinical administration processes.

Task

• Support the Assistant Director of Clinical Practice through effective administration of clinical processes, documentation and recording, helping to support positive clinical outcomes for children.
• Maintain and update children’s clinical information, assessment frameworks and outcomes data within relevant systems.
• Support the production of clinical, governance, management and evaluation reports as required.
• Provide administrative support for clinical staff training, accreditation processes, clinical audits and research projects.
• Support staff in the administration of clinical processes and recording, helping to maintain high standards of documentation.

What we’ll do for you

• • Monthly clinical supervision and weekly staff support groups.
  • 25 days annual leave plus public holidays.
  • Healthcare benefits and life assurance.
  • Up to 6% employer pension contribution.
  • Relocation package and recruitment referral scheme.

A recruitment pack including a job description and person specification will be available here via our Applicant Tracking Service (ATS). The link can be found at the bottom of this page. 

Closing date: Monday 6 July 2026

Interview Date: Week commencing 6 July 2026

Any offer of employment will be conditional upon satisfactory completion of pre-employment checks, including right to work verification, background vetting, a Disclosure and Barring Service (DBS) check (which may include overseas checks), verification of qualifications, receipt of satisfactory professional references, and medical clearance.

To manage the delivery of high-quality counselling for young people 11-25in Hounslow, to support the counselling team and to act as the Designated Safeguarding Lead (DSL) for the whole service.

• To provide ethical and effective management of counselling in line with BACP professional standards.
• To recruit, manage, and support volunteer counsellors.
• To recruit, manage, and support school team counsellors
• Manage partnership and contracts with schools
• To contribute as part of the senior counselling team in developing and implementing policies and procedures aligned with the BACP Ethical Framework and legal requirements.
• To work in partnership with the Service Manager to ensure accessible and effective pathways into counselling services.

West London Centre for Counselling is a well-established charity which currently provides free counselling to the local community through a contract with NHS Talking Therapies in Hammersmith and Fulham, as well as low-cost counselling for which clients can self-refer directly online, and is expanding into other services under the leadership of a CEO who joined us in 2025.

We are now looking for an efficient Administrator to play a key role in supporting the Centre and its staff. The position involves updating our secure databases with appointments and clinical information, handling enquiries by email and telephone, providing receptionist duties, training counsellors in administrative procedures, and contributing to the overall smooth running of the Centre. 

The ideal candidate will have excellent attention to detail and exceptionally clear verbal and written communication skills, and a knowledge of - or willingness to learn about - the fields of counselling and psychotherapy, and will be a positive and thoughtful team player. 

We imagine this as a full time, 5-day-per-week position (35h pw), with at least one evening shift per week (until 9pm); however we are open to applications from people interested in the role on a part-time basis, please state this clearly in your application.

The job description and person specification are attached. Please make your application in writing showing how your experience and knowledge meet the person specification. We look forward to hearing from you. 

**WLCC is committed to accessibility, inclusion and a fair recruitment process. If you need to discuss adjustments or access requirements regarding your application, please contact us.**

We're looking for an organised, proactive and resilient Business Systems Administrator to join our IT Team located at our Head Office in Islington.

£42,500.00 per annum, working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
- Ensure all live and test application environments are maintained in compliance with Look Ahead's IT policies and guidelines to meet business needs by working with colleagues and the Business Systems Manager to manage system security and coordinate system changes, patch installations, database copies and upgrades, as applicable.

- Provide application configuration, support, and administration for Nourish (Care plans) and Camascope (eMARS), and cover for other key business systems including MHR's iTrent (Recruitment, HR & Payroll), Cx (Housing Management & Customer Support Plans), OnTrack (Domestic Abuse) and any other applications and products being deployed through the Digital Transformation programme.

- Act as the subject matter expert and coordination point for Nourish and Camascope specific support activities, including updating support tickets and associated details and responses via the ticketing system.

- Manage ticket and incident escalations, as appropriate.

- Support the application owners, business users and team members with the building and running of reports from Nourish and Camascope when required for urgent organisation needs, such as regulator requirements or responding to serious incidents.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
High levels of customer service - puts self in the place of system users to understand how best to tailor solutions to business requirements and needs.
- Approachable and open behaviours
- A Team Player, willing to share work and learning with the team and builds a positive team culture
- Able to work on their own initiative with minimal supervision
- Means, desire, and discipline to work effectively from home and still achieve desired results

What you'll bring:
Essential:
- Hands on knowledge of, or involvement in system administration for, at least one Customer Care Plan related system
- Previous history of supporting business systems or their use
- Self-starter with good initiative
- Well organised and methodical
- Good problem solving / analytical skills
- Experienced in issue resolution
- Excellent attention to detail
- Success orientated and delivery focused
- Excellent communication skills
- The ability to work to tight deadlines
- The ability to work through conflicting priorities
- The ability to build relationships with key internal and external stakeholders

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see full job description on our website

Help research that could change millions of lives.

Are you an exceptionally organised administrator who enjoys keeping projects running smoothly?

Would you like your work to contribute to research that could transform how mental health conditions are understood, diagnosed, treated and ultimately prevented?

If so, we'd love to hear from you.

Research Project Administrator
Contract: 12-month Contract
Salary: £28k to £30k
Location: Hybrid – London EC1Y/Home

We're looking for a proactive, highly organised Research Project Administrator to join our growing Research Team. You'll play a vital role behind the scenes, providing first-class administrative and project support that enables our researchers, project managers and lived experience contributors to deliver research with real-world impact.

This is a fantastic opportunity to join an award-winning charity where your organisational skills will genuinely make a difference.

About MQ

At MQ, we champion and fund world-class research to transform the lives of everyone affected by mental health conditions.

We believe research is the key to creating a future where mental illnesses are better understood, more effectively treated and, one day, prevented altogether.

We're proud to have been recognised as one of the Sunday Times Best Places to Work, reflecting our commitment to creating an inclusive, supportive and high-performing workplace where people can do their best work.

We know that diverse perspectives lead to better ideas, stronger research and greater impact. That's why we're committed to building an inclusive workplace where everyone feels welcomed, valued and able to thrive.

The Role

As our Research Administrator, you'll be the person who helps keep our research programmes organised, efficient and moving forward.

Working closely with Project Managers and Programme Leads, you'll coordinate meetings, maintain project records, support budgets and payments, organise events and workshops, and ensure our systems and documentation remain accurate and up to date.

You'll also play an important role in supporting the involvement of people with lived experience of mental illness, helping to coordinate communications, contracts and payments while ensuring every interaction is professional, organised and welcoming.

No two days are the same. One day you might be organising a research workshop with leading academics, the next preparing project documentation, coordinating contributor payments or helping the team track progress across multiple programmes.

If you enjoy variety, love bringing order to complexity and take pride in getting the details right, you'll thrive in this role.

What you'll be doing

You'll:

• Coordinate internal and external meetings, including scheduling, agendas, papers and follow-up actions.
• Take clear, accurate meeting minutes and track actions.
• Support Project Managers with budgets, invoices and financial administration.
• Maintain project plans, trackers and systems including Microsoft Teams.
• Keep research documentation accurate, organised and up to date.
• Support surveys, data collection and reporting activities.
• Help organise workshops, roundtables and stakeholder events.
• Coordinate the recruitment and onboarding of lived experience contributors.
• Prepare contributor contracts and maintain accurate records.
• Coordinate payments and communications with external contributors.
• Work closely with colleagues across Finance, Marketing and Research to ensure projects run smoothly.
• Build positive relationships with researchers, academics, people with lived experience and other external partners.
• Ensure information is handled confidentially and in line with GDPR.

About you

We're looking for someone who is naturally organised, enjoys supporting others and takes pride in delivering high-quality work.

You'll probably have around three to four years' experience in an administrative, research or project support role and be confident juggling multiple priorities while maintaining excellent attention to detail.

You'll also bring:

• Excellent organisational and time management skills.
• Strong written and verbal communication.
• Experience supporting meetings and coordinating projects.
• Confidence managing budgets, invoices and payments.
• Excellent Microsoft Office skills, particularly Excel.
• Experience using collaboration platforms such as Teams, Zoom and Google Workspace
• The ability to manage confidential information with care and professionalism.
• A collaborative, flexible and positive approach.

It would be great if you also have

• Experience working within research, higher education or the charity sector.
• Experience supporting surveys or research projects.
• Experience organising conferences, workshops or stakeholder events.
• Experience using project management software
• Advanced Excel skills.
• A degree in health, social sciences, economics or another relevant subject (or equivalent experience).

Why join MQ?

As well as meaningful work that has the potential to improve millions of lives, you'll receive:

• £1,200 annual wellbeing allowance per annum
• 28 days annual leave plus bank holidays
• Hybrid and flexible working
• 5% employer pension contribution
• Employee Assistance Programme and counselling service
• Life Assurance
• Cycle to Work and season ticket loan schemes
• Professional development and training opportunities
• Regular team socials and wellbeing events
• A genuinely supportive, collaborative culture where your ideas matter

If you're an organised administrator who enjoys helping teams succeed and wants to contribute to research that changes lives, we'd love to hear from you.

Closing date: Sunday 12th July 2026
Please note: we typically start interviewing within one week of the job advert going live.
We reserve the right to close the job before the deadline based on the volume of applications, so we encourage you to apply as soon as possible.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We believe in equality and inclusion and we welcome job applications from everyone, provided you meet the criteria for the job.

Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.

No agencies please.

We're looking for a positive and dedicated Service Delivery Assistant to support our vital work tackling Violence Against Women and Girls (VAWG). If you are looking for an opportunity to make a difference to the lives of some of our most vulnerable residents, then this could be the role for you.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: