Senior care coordinator jobs

About the Role

We are looking for an exceptional Executive Assistant and Business Coordinator to provide high-level administrative, organisational and governance support to the Director of Membership, Media and Development (MMD) and the wider directorate.

This is a varied and impactful role at the heart of a busy, member‑focused organisation. You will work closely with senior leaders, board members, committees, and cross‑functional teams to support the delivery of key strategic objectives.

Key responsibilities include, but are not limited to:

• Serving as Secretary for the MMD Board; including the relevant Committees and Working Groups; primarily the Nominations Committee, Heritage and Archives Committee, Events and Professional Development Committee and other committees and short life working parties as directed and agreed by the Director
• Managing the Director’s correspondence, diary and appointments, and providing administrative support, such as drafting documents and presentations
• Acting as the main administrative contact (both internally and externally) for the directorate, dealing diplomatically with all enquiries and liaising with other members of the College to ensure good communications
• End to end management of the process for College Awards, from nominations to presentations
• Supporting heritage and archives projects, including ensuring the relevant pages on the College website are kept up to date
• Supporting the directorate’s contribution to the College’s Annual General Meeting (AGM), working with the Governance Team

About You

You will bring proven experience as an Executive Assistant or Business Coordinator, with strong capability in supporting senior leaders and committees. You will have excellent organisational and communication skills, the ability to manage competing priorities under pressure, and a high level of attention to detail with strong written skills. 

You will be confident working both independently and collaboratively, with experience drafting formal correspondence and minutes. An understanding of GDPR, confidentiality and EDI principles is essential, along with strong MS Office skills across Word, Excel, PowerPoint and SharePoint. Experience within a membership body or medical education environment is desirable, and you will be educated to degree level or have equivalent relevant experience.

The Package

This is a full-time, permanent position with a competitive employee benefits package, which includes (but is not limited to):

• 26 days of annual leave, plus bank holiday
• 1 additional paid day of leave for the purpose of celebrating your birthday
• Healthcare support through Benenden Health
• Up to 12% pension contribution
• Hybrid and flexible working
• Wellbeing hour once a week
• Cycle to work and employee discounts schemes
• Training and development opportunities
• Access to Mental Health First Aiders and Employee Assistance Programmes

About the College

The Royal College of Anaesthetists is the professional body responsible for the specialty throughout the UK. We are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, we ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine.

At RCoA Equality, Diversity and Inclusion I is a core part of our culture, so it is important to us that this is reflected in everything that we do. We welcome all individuals irrespective of age, race, sex, gender identity or expression, sexual orientation, ethnicity, religion or belief, disability, marital or civil partnership status, or parental and caring responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports and celebrates our differences.

Unfortunately, due to the volume of applications, we are unable to provide detailed feedback to candidates on their application. Only short-listed applicants will be contacted after the closing date.

Applicants must reside and have the right to work in the UK. No agencies please.

Role: Programme and Participation Coordinator

Job Title: Programme and Participation Coordinator
Location: Remote – with semi-regular travel and out of hours working
Salary: £31,950 per annum
Reporting to: Insights and Impact Manager
Hours: 35 hours per week
Contract: Permanent

GFS is seeking a creative and values led Programme and Participation Coordinator to bring our
programmes of youth activities to life and ensure that girls and young women (GAYW) are at the
heart of everything we do. This role sits within the Development and Impact Team and is key to
designing and delivering inclusive, evidence-informed activities that support and inspire girls, and
develop their socio-emotional skills to build confidence, friendships and wellbeing.

The Programme and Participation Coordinator will develop engaging activities and resources,
support training for delivery staff and administer the monitoring and evaluation of programmes.
They will also champion the voices of GAYW in decision making, and create and deliver
participation opportunities that ensure girl voices are heard across GFS. By connecting
programme design, impact measurement and participation, this role ensures that our work is truly
girl led. Working closely with colleagues across the organisation, as well as volunteers and external
partners, they will help embed a culture of learning from and collaborating with girls.

This is an exciting opportunity for someone who is passionate about youth participation and wants
to make a difference to the lives of GAYW across England and Wales.

Timeline 

• Closing date: Monday 9 March, 9am
• Optional Q&A Session: Monday 2 March, 11am
• Interviews: Wednesday 18 March

How to Apply 

How to apply, please provide the following:

• Complete an application form which includes three tailored questions designed to help you demonstrate your experience, motivation, and alignment with the organisation’s values.
• Please send your completed application form, along with your most recent CV and the optional diversity monitoring form. We shortlist anonymously, so please remove any personal identifying details from your CV before sending it.

We offer an optional Q&A (on the date above) to all potential candidates. This is to talk about the organisation, explain the process and help candidates put in the best possible application. This is not part of the formal assessment, but an informal opportunity to see if we feel like a good fit for you. You can register your place by emailing our recruitment team. If you have any questions about the role but cannot attend the Q&A, please email us to arrange an informal conversation.

Please see job pack for full details.

We are recruiting a Van Peer Coordinator to support our Hepatitis C peer project in the Oxford & Thames Valley area. This role involves driving a van across the region and working with people affected by substance use and hepatitis C. 

Peers use their lived experience to raise awareness of hepatitis C, reduce stigma, and help people access testing and treatment. 

About you 
You will: 

• Be confident driving a van and travelling long distances 

• Have experience working with people affected by substance misuse 

• Have lived experience of hepatitis C, or experience supporting someone who has 

• Be reliable, compassionate, and well organised 

• Have good communication skills 

• Hold a clean driving licence (essential) 

What you’ll do 

• Recruit and support volunteer peers 

• Work with NHS hepatitis C teams, drug and alcohol services, and homelessness services 

• Coordinate education sessions and community-based hepatitis C testing 

• Support people into hepatitis C treatment and ongoing care 

This role requires regular travel across Oxford & Thames Valley. 

A Rocha UK is the only national Christian conservation charity in the UK. Our mission is to mobilise Christians and churches to care for the natural world. We do this currently through a number of programmes reaching different parts of the Christian community: Eco Church for local churches, Partners in Action facilitating conservation efforts by Christian land managers, Wild Christian, supporting individuals and households to act on nature, including by campaigning, and our Convening programme, supporting Christian environmental leaders. We also contribute to several networks - Christian and secular - involved in both practical conservation and climate change work, as well as research, policy and campaigning.

Purpose of Job:

Working closely with a Steering Group of senior staff and expert volunteers, you’ll coordinate the modular Christian Environmental Mobilisers (CEMs) course, from helping refine course modules, liaising with expert contributors and ensuring course promotion through A Rocha’s communications, to managing participant registration, scheduling online learning sessions, and helping evaluate impact. The role will report to Andy Atkins, CEO of A Rocha UK and an experienced campaigner and mobiliser.

Please see the attachment for full responsibilites. For more information on our organisation, please visit our profile.

The closing date for applications is 9 am on Monday 9th March 2026.

Interviews will be held in the week beginning Monday 16th March 2026.

Our Senior Coordinator is primarily responsible for all Member and supporter engagement and stewardship across the year. They build and develop relationships with individuals, support event delivery and manage all communications from content creation to delivery. This includes e-newsletters, fundraising appeals and ad-hoc communications that increase engagement, retain loyalty and raise funds.

We are looking for someone who is creative, has strong communication skills, the ability to work independently, and take ownership of projects – ensuring they run smoothly and effectively. You’ll have a sound understanding of thoughtful stakeholder engagement, marketing communications and tools, and enjoy sharing with people the impact of their support.

About us:

Girl Guiding and Girl Scouting is the world’s only movement for every girl and any girl because we believe that each of them deserves to be the best they can be. Free to make what they want from the Movement, girls learn by doing, make friends and have fun. In brave, local spaces, girls develop the skills and attitudes to change themselves, their communities and our world. 

The World Association of Girl Guides and Girl Scouts (WAGGGS) keeps the global Movement thriving, united and growing. This role operates within the context of a volunteer-led global charitable organisation with 153 Member Organisations.

Our Chalet is one of five World Centres of WAGGGS. Our Chalet is located in Adelboden, Switzerland in the heart of the Swiss Alps. Our Vision is to be a place where Girl Guides and Girl Scouts from around the world can connect, learn and build agency, becoming powerful changemakers, who are confident to lead and empowered to create a better world together.

Job Purpose: 

This role will be responsible for smooth running of office administartion, financial recording, marketing, and accomodation, seminar, event, and tour bookings. To establish and maintain a friendly and welcoming atmosphere for all guests and visitors. To support WAGGGS Vision, Mission and strategic priorities. To promote the events and services of the centre by developing and overseeing the implementation of marketing and communications startegy of the centre.

About You:

We are looking for an organised, motivated person with a passion for youth development to work in a residential setting to be a change maker.

Applicants must hold a valid EU Passport/right to work in Switzerland. This role does not support any sponsorship assistance.

Key Responsibilities:

1. Management

2. Administration

3. Finance

4. Promotion and Marketing

5. Bookings and Reservations

Please refer to the Job Description for the detailed key responsibilities.

Please submit your CV and Cover Letter to be considered for this role. In your cover letter, please explain how you meet the specific requirements of person specifications outlined in the Job Description. 

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnerships to tackle unfairness and ensure everyone has an equal chance to thrive.

Key Responsibilities

Partnership delivery and coordination

• Act as the primary day-to-day contact for delivery partners, supporting advisors and caseworkers to operate effectively within the agreed delivery model.
• Coordinate partner onboarding, ongoing engagement, and operational problem-solving across the delivery partnership.
• Support partners to use agreed systems, processes, and referral routes consistently and effectively.

Health system engagement and referrals

• Work with NHS Trusts, ICBs, and healthcare professionals to maintain clear and effective referral pathways into the service.
• Support engagement within health settings to ensure the service is accessible at key points in the cancer pathway.
• Monitor referral patterns and work with partners to address gaps or barriers to access.

Workforce development and shared learning

• Support training, induction, and shared learning activity for delivery partners and their advisors or caseworkers.
• Facilitate the sharing of good practice, learning, and insight across the partnership.
• Work with internal quality and training teams to support consistent, high-quality practice.

Data, insight, and reporting

• Support delivery partners to understand and meet data and reporting requirements.
• Contribute operational insight and qualitative learning to funder reporting and programme reviews.
• Use data and feedback to identify delivery risks, improvement opportunities, and emerging trends.

General

• Escalate risks, capacity issues, or delivery concerns to the Head of Partnerships in a timely way.
• Work in line with Toynbee Hall policies and procedures, including safeguarding, data protection, and equality.
• Undertake other reasonable duties as directed by the Head of Partnerships or senior management.

Person Specification

Experience and knowledge:

• Experience working in a partnership, coordination, or programme support role within a charity, public-sector, or health-related setting.
• Experience supporting delivery partners, advice services, or multi-agency projects, for example through coordination, liaison, or operational support.
• Some experience of working with, or alongside, NHS organisations, healthcare professionals, or public-sector partners, or the confidence to develop this quickly.
• Understanding of referral-based services and how people access support through different organisations.
• Experience contributing to monitoring, reporting, or evidencing activity for funded projects, for example through data collection, reporting returns, or qualitative feedback.

Skills and competencies

• Strong organisational and coordination skills, with the ability to manage multiple tasks and partner relationships at the same time.
• Good communication skills, with the ability to build positive working relationships and represent a service professionally.
• Ability to work collaboratively across organisational boundaries and know when to escalate issues appropriately.
• Confidence using IT systems, including databases, spreadsheets, and standard reporting tools.
• Ability to gather information, track issues, and communicate updates clearly to colleagues and partners.

Personal attributes

• Proactive, reliable, and well-organised.
• Comfortable working as part of a team with clear management support.
• Willing to learn and develop confidence in system-facing partnership work.
• Positive, solutions-focused approach to problem-solving.
• Commitment to inclusive, person-centred practice and Toynbee Hall’s values.

In addition to the essential criteria outlined above, the ideal candidate will also meet the following desirable criteria:

• Experience working in advice services, welfare benefits, financial wellbeing, or health-inequalities programmes.
• Experience supporting training, induction, or shared learning activities for partners or colleagues.
• Familiarity with NHS structures, commissioning environments, or VCSE–health partnerships.
• Experience working on Macmillan-funded or similarly funded programmes.
• Understanding of safeguarding and data protection in partnership delivery contexts.

Core Benefits 

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Please download the full Job Description for more details of the role and our other employee benefits

Are you able to build excellent relationships? Do you have fundraising or relationship management experience? Can you adapt your communications to a wide range of audiences?

Then we might have the perfect job for you!

Title: Supporter Engagement Coordinator
Reports to: Supporter Engagement Manager
Hours of work: Full-time (35hrs per week – part-time working considered)
Salary: £29,762 – £31,888 FTE, depending on skills and experience
Based from: Bristol – office base at County Gates, BS3 2JH
Covering: Bath, North East Somerset & North Somerset

About Us

We are Great Western Air Ambulance Charity, dedicated to providing air ambulance and critical care services across Bristol, North Somerset, Bath & North East Somerset, Gloucestershire, South Gloucestershire and parts of Wiltshire. From volunteers to Specialist Paramedics, from senior Consultants to retail and fundraising staff, we are a team, working to save lives that would otherwise be lost. We seek to continually develop and adapt our activities to meet the needs of local communities, whilst impacting nationally and influencing global pre-hospital care. Our work is deeply satisfying, and every member of the team is committed to this service, and to saving as many lives as we can.

About You and The Role

At Great Western Air Ambulance Charity, we’re looking for a new Supporter Engagement Coordinator to provide excellent stewardship for our supporters in B&NES and North Somerset. We’re after someone with passion – for our cause, for the people we help and most importantly for the people who help us save lives.

We’re looking for someone who is dedicated to doing their best, a person who can work independently but also collaborate within and beyond their team, who has compassion for our supporters and stakeholders and who is curious about exploring new approaches and keen to learn and develop. Our successful candidate will have a background in the charity sector, with great relationship management and communication skills as well as the ability to manage projects.

GWAAC is a great cause to fundraise for, and we have amazing stories to tell and experiences to offer. Our work is very rewarding for our team too – at GWAAC we know that we are contributing to saving local lives every week. We’re looking for someone who shares our passion for that. You would be joining GWAAC at an exciting time, as the charity continues to grow and innovate in the field of pre-hospital care. You will be supported in developing your skills and be part of a dedicated team committed to saving local lives.

GWAAC is committed to equity, diversity and inclusion. We encourage applications from candidates from a range of backgrounds and experiences. GWAAC puts people first and upholds a culture of safeguarding.

Closing date: 9am 2nd March 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

About the Foyer Federation

Young people who experience homelessness are more likely to experience it later in life too. Our purpose is to break this cycle.

For over 30 years, we have led a national network of 51 Youth Foyers, reaching approximately 3,100 young people aged 16-25 who can’t live at home every year.

Youth Foyers are more than a place to stay: they are thriving communities, with people - not circumstance - at the heart. By building on young people’s strengths, talents and aspirations, Youth Foyers offer a holistic living and learning opportunity for young people to realise their power and purpose, and move on equipped to thrive as independent adults.

What we do

Through community of practice events, consultation and training, and our quality development programme, we provide youth supported housing services with infrastructural support to adopt and deliver an impactful Youth Foyer service.

By working with services to build their resilience to external challenges, capacity to work holistically with young people, and high quality provision that centres youth voice, we increase the number of young people who move on from supported housing with the power and agency to thrive.

We’re now looking for a passionate programme coordinator with a flair for building positive relationships to join our team in the north west of England.

As Network & Programme Coordinator, you will be responsible for developing and nurturing relationships with staff and young people in our Youth Foyer network.

By proactively listening to the network’s needs, ambitions and experiences; offering coaching and development opportunities; and guiding Youth Foyers through our accreditation programme, you will support services to develop and deliver transformational opportunities for young people who can’t live at home.

You will also be responsible for the delivery of funded programmes for and with young people (16-25) and staff in north west Youth Foyers.

Find out more and apply

If you’re a proactive relationship builder with a passion for enabling young people to realise their power and purpose, we’d love to hear from you. 
More information on the role, who we’re looking for and how to apply can be found in the job pack on our website.

Fundraising Coordinator 

About us 

CASPA encourages autistic pride and supports autistic individuals to have fun, learn life skills, and make safe and inclusive community connections. 

Our vision is to build a society in which autistic individuals feel understood and empowered to be their full self and live their best life. Our values are: 

Acceptance – We are inclusive and celebrate our differences. 

Support – We are supportive, caring and kind. 

Community – We connect people and build community. 

Trust – We earn trust and create safety. 

Communication – We listen to others and communicate honestly. 

About the role 

Love organising events, building relationships, and raising money for a great cause? Join CASPA and play a key role in delivering exciting challenge events and community fundraising that make a real difference. 

Working closely with the Head of Finance and Fundraising and Senior Leadership Team, you will plan and deliver a programme of challenge events. You will also support individual and community fundraisers and build strong relationships with supporters and businesses. 

What you’ll do: 

• Planning and running challenge events from idea to delivery 

• Supporting and inspiring community and individual fundraisers 

• Building relationships with businesses and donors. 

• Managing fundraising data, income tracking and reporting. 

• Working closely with colleagues across fundraising, communications, finance and HR 

Salary Band:  £ 14,976–£ 16,380 per annum (18 hours/week), depending on experience. (FTE £ 29,120–£ 31,850) 

Contract Type:  12 month fixed-term contract 

Working Pattern:18 hours per week with ad hoc requirement to attend weekend and evening events with TOIL given for these.

Must be able to work at CASPA's office on Mondays or Tuesdays with hybrid-working flexibility for remaining hours. 

Location: Oakley House, Bromley Common, Bromley BR2

About you 

We’re looking for someone who 

• Is experienced, organised and proactive

• Loves running events, fundraising and making things happen 

• Can manage multiple projects and hit income targets 

• Shares CASPA’s values and commitment to equity and inclusion 

You are also someone who shares our way of working: 

Committed – We are committed to CASPA’s mission and our work. 

Learning – We share knowledge, learn from others to grow our skills, and  support others to grow. 

Proactive – We take action, problem solve and “muck in” where needed. 

Organised – We plan and manage our time, tasks and responsibilities. 

Optimistic – We think positively, encourage fun, and promote autistic Pride. 

We are an Equal Opportunities Employer committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. 

We are keen to attract those with lived experience of autism. We encourage applications from individuals of all backgrounds, including ethnicity, religion, gender identity, sexual orientation, age and disability. 

How to apply  

If you’re passionate about fundraising and want your work to have real impact, we’d love to hear from you. 

Before you apply, please read through the relevant Job Description carefully.This will give you more information about what is required for the role. It also includes a person specification.

Please apply to CASPA with

• your CV (no more than 2 pages) and; 

• a Supporting Statement (for example a one page cover letter or a 2-minute video). This should include: 

• your motivation for the role

• your motivation for working for us 

• your key skills/experience in relation to the Person Specification. 

(Please note that generic cover letters will not be accepted). 

The safety and welfare of our members is paramount. This post is subject to satisfactory references and a full DBS check. 

Closing date for applications: 10th March 2026 at 11.59pm 

Interviews to take place: w/c 23rd March 2026 

We may close our recruitment campaign early based on application suitability and encourage you to apply as soon as possible. 

If you want CASPA to delete your personal information after the recruitment campaign closes, let us know when you apply. 

The Ecological Land Cooperative is seeking a strategic and values-driven Finance Coordinator to help secure the long-term financial resilience of a pioneering land justice organisation.

We widen affordable access to land for ecological farming and currently steward seven farm sites supporting 18 small farm businesses.

This senior operational role combines hands-on financial management with strategic oversight.

You will:

• Lead budgeting, forecasting, and financial modelling
• Prepare management and annual accounts
• Oversee compliance and financial reporting
• Support Board decision-making and governance
• Contribute to funder and investor reporting

We’re looking for strong financial experience, strategic thinking, and alignment with cooperative and ecological values.

Permanent | 2.5 days per week (flexible) | Flat pay structure | 4% matched pension

If you meet most of the criteria, we encourage you to apply.

https://ecologicalland.coop/home/work-with-us/

Please apply by: 9am Monday 9th March

Interviews: Monday 16th March

How to Apply

Please submit your CV and a covering letter (maximum 2 pages) 

We use an anonymised shortlisting process and assess applications against a structured score sheet based on the criteria in the Job Description and Person Specification.

In your covering letter, please clearly demonstrate how your experience, skills, and knowledge meet the essential criteria, using the headings in the Person Specification as a guide. We recommend providing specific examples to show how you meet each area, rather than general statements. Applications are scored solely on the evidence provided, so please ensure you explicitly outline relevant experience, including transferable skills where appropriate.

JOB PURPOSE 

The Resettlement Coordinator supports the Resettlement & Housing Needs Service Manager with both the development and the day to day running of the Resettlement Team, the core team within The Passage Resource Centre. The Resettlement Coordinator line manages a team of Resettlement Workers, who are responsible for the initial assessment of service users. The Resettlement Coordinator will lead the team in providing advice and housing-related support to clients with a wide range of needs to enable them to sustain their tenancies, improve their quality of life and increase self-reliance. 

They are responsible for:

Managing and coordinating the work of the team in providing support and resettlement of service users, ensuring:

• Service users have a safe and welcoming place to access and work towards positive change.

• That the team are offering practical and personal support in a way that is approachable, engaging, flexible and caring.

• That the team are supporting service users to make the most of their strengths and to make progress to achieving their hopes and ambitions.

• That service users have opportunities to contribute and be involved through co-production, working with the Experts by Experience Facilitator to identify new ways of involving service user voices in the development and delivery of front-line services

• Ensuring the service meets best practice requirements.

• Managing, leading, motivating and developing the staff team.

• Supporting the Service Manager to maintain and build on the network of relationships with other statutory and voluntary agencies, and the local community.

• Continual service development & improvement, establishing referral pathways and building new partnerships to support positive resettlement for service users.

• Overseeing the No Night Out project, ensuring cases are progressing and assisting to produce high quality reports and evidenced based impact analysis.

• Reviewing and developing working practices to ensure they are in line with The Passage policies and procedures, and that the best possible service is provided to all service users. 

MAIN TASKS 

Care and Support of Service Users

• Ensuring that all service users receive high-quality Triage Assessments and Needs Assessments, support, care and advice that is focused on their strengths and goals, and delivered in a way that suits them and within a framework of active engagement, positive risk taking and person-centred planning. 

• Ensuring that effective and reliable assessments are carried out and that person centred Resettlement Plans and Safety Plans are created and updated for all service users through a lead case worker system.

• Ensuring that the service users' rights to privacy, dignity and self-determination are promoted, and that their rights as citizens are upheld. 

• Ensuring as far as possible that service users are involved in the management of the service and that regular service user consultation occurs. 

• Enabling the service users to participate in, and have access to, available resources in The Passage and the wider community by promoting worthwhile activity and referring internally and externally to appropriate agencies. 

To Lead and Manage a Team

• Providing leadership and day to day management & supervision of a team of Resettlement Workers

• Management of Resettlement Team staff rota.

• Taking the lead in recruitment and selection of new staff and volunteers to the team.

• Developing performance targets and quality control measures for the work of the team, and monitoring team members’ work to ensure that these are met and are aligned with The Passage Values.

• Supporting staff by setting clear objectives and holding individual supervisions and case reviews regularly.

• Ensuring good communication between staff by holding team meetings regularly, and additional briefings as necessary.

• Inducting new staff and planning the continuing development of existing staff on the basis of an annual appraisal.

• Managing the rota and workload of the team to ensure that adequate cover is provided at all times.

• Ensuring the health and safety of team members. 

• Defining (and reviewing from time to time) the roles of staff to ensure these support the function’s aims and objectives.

• Operating The Passage’s disciplinary and grievance procedures where necessary.

Resource Centre Management

Working closely with the Operations Coordinator to ensure the provision of high-quality service delivery within the Passage Resource Centre through:

• Assisting with incident management and follow up to instances of anti-social behaviour, or other breaches of the Service User Agreement.

• Assisting with Duty Manager shift cover within the Resource Centre as needed to ensure service continuity. 

• Prompt follow up of maintenance issues.

• Liaison with the Facilities Team to ensure provision of quality and seamless service management.

• Processing and responding promptly and objectively to complaints from service users and other agencies as required.

• Ensuring property related risk management and assessment procedures are followed by all team members.

Networking, Liaison and Resource-building

• To be responsible for good and effective liaison with outside agencies including the police, social services and other statutory and voluntary agencies and delegating this work where appropriate.

• To identify volunteering opportunities, for both corporate partners and individuals, to add value to the work of the team and ensure volunteering policies and procedures are put into place and monitored

• To work collaboratively with the Service Manager to attend external meetings, manage internal and external communication effectively, encourage and seek opportunities to maintain partnerships across the sector.

Information Management

• Ensuring the team is recording and updating. To ensure the Resettlement Team are keeping accurate record keeping, while maintaining timely record keeping using internal database as well as client files and ensuring all record keeping is kept securely in line with General Data Protection Regulations (GDPR).

• Ensuring that The Passage’s policies and procedures in relation to information management, monitoring and reporting are fully implemented, in an accurate and timely way, ensuring that all staff members are clear about their responsibilities.

• Ensuring the collation and submission of accurate and timely monitoring information for external bodies as required.

• Participating in the production of promotional information in relation to The Passage’s services.

• Regularly reviewing and analysing data from In-Form to identify gaps in delivery, monitor caseloads, identify trends and to plan service delivery. 

• Work closely with the Service Manager to produce high quality and engaging reports for our funders (both voluntary and statutory) and supporters that demonstrates both hard and soft outcomes that our services achieve. 

Finance

• To liaise with the Finance team in the preparation of project budgets.

• To monitor the service’s income and expenditure in line with the budget. 

• To monitor and authorise staff-related and office expenditure in line with the organisational and service budget and in line with financial regulations. 

GENERAL RESPONSIBILITIES 

• To keep abreast of current housing legislation, welfare benefit legislation and other matters relevant to successful support and resettlement of clients.

• To adhere to The Passage’s Policies and Procedures at all times.

• To provide or arrange cover for other members of the team and division as necessary.

• Being proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement, training, and development.

• To participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs.

• Undertaking, as required, any other duties compatible with the level and nature of the post and/or reasonably required by more senior members of staff

• Attend and participate in internal & external divisional and team meetings and other forums as required.

• To contribute to the effective implementation of The Passage’s Equity, Diversity & Inclusion Policy as it affects both The Passage and its work with vulnerable adults.

• In conjunction with other managers and the Head of Community Services, to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.

• To always undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values, and ethos of The Passage.

• Undertake any other duties that may be required which are commensurate with the role or organisational requirements.

This job description covers the current range of duties and will be reviewed from time to time. It is The Passage’s aim to reach agreement on changes, but if agreement is not possible, The Passage reserves the right to change this job description. 

Contract: Maternity Leave Cover, Part-Time

Hours: 21 

Location: Glasgow

Starting salary: £22,146 per annum (FTE £36,910 Per Annum)

Closing Date: 5th March 5pm

Expected date of interviews: 18th March 2026

Job reference: VA779

Join a powerful and passionate human rights organisation and winner of the UK charities 2023 Overall Award for Excellence. This included successfully challenging the UK government on the lawfulness of the Rwanda scheme for people seeking asylum and leading a multichannel, survivor- led campaign to directly compel 4 out of the 6 airlines to rule themselves out of flying refugees to Rwanda, including survivors of torture.

We have an exciting opportunity for a Care Coordinator to support in our clinical service delivery. Many of our clients have complex needs and this role ensures that clients receive mental health assessment and important aspects of the clinical pathway as well as liaison with other internal and external services as needed.

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About the role

The role involves assessment, care planning and provision of stabilisation and reintegration to clients with the most complex needs receiving our services. Working together with our therapists, and legal and welfare staff, the ideal candidate will be a Registered Mental Health Nurse, Occupational Therapist or Social Worker with significant experience of working in the mental health sector with complex mental health presentations and will have a passion for working with asylum seekers, refugees and survivors of torture.

We are currently finalising our strategy re-fresh and the Glasgow team will be piloting new models of service delivery. This is an exciting development within the organisation and so we envisage the post holder contributing to implementation of the national strategy as well as shaping the delivery within Scotland.

In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).

Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.

Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £36,910 - £42,816

To view the Job Description and Person Specification, please find the attached file. 

Please note a CV and a cover letter addressing the job description and person specification of the role , with specific examples, are mandatory to be considered for the position.

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About Freedom From Torture

Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.

We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.

Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory DBS disclosure, as well as a need for full employment history and up to date employment references.

Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.

We reserve the right to close the vacancy early if we receive a high volume of applications.

Magic Carpet Project Coordinator 

£15,135 Pro Rata (£28,000 FTE)

Part time, permanent (20 hours per week) 

About us 

Exeter Community Initiatives is a dynamic charity working in Exeter and across Devon. Exeter Community Initiatives works to ensure that people are supported at an early stage to reduce the risk of crisis, promote empowerment and allow people to thrive in happy, strong and diverse families and communities. 

About the role  

We are looking for a responsible and experienced Project Coordinator to oversee the delivery of the Magic Carpet Art project. The ideal candidate will be a passionate advocate for the arts, committed to ensuring accessible and inclusive creative workshops for people with disabilities and mental health challenges.

Key Responsibilities: 

• Taking responsibility for the delivery of the Magic Carpet project, ensuring our activities are accessible, inclusive, relevant and impactful.

• Managing the workload of the project team, ensuring that all work is completed to a high standard and within a timely manner.

• Monitoring of project outcomes; ensuring regular review and sharing of data and feedback, and completion of necessary internal and external reporting.

• Monitoring of budget and ensuring spending is as planned.

• Overseeing the communications and promotion of Magic Carpet to maximise attendance and reach, in line with ECI brand guidelines.

• Proactively developing Magic Carpet to meet the emerging needs of service users.

• Inform the Senior Management on the progress and future of the project. 

• Work closely with Magic Carpet Manager to coordinate the delivery of one-off events such as exhibitions, festivals, performances and trips

• Build and maintain strong, supportive relationships to understand and meet individual needs.

• Ensure inclusivity by identifying and reducing barriers, managing due diligence and ensuring best practice.

• Actively support the recruitment, induction and onboarding of volunteers ensuring placement across all activities.

Key Outcomes:  

• The project is promoted, and events and workshops are well attended.

• Project outcomes meet the obligations and expectations of our funders.

• Volunteers are well trained and supported and retention is good.

• Budget is controlled and all financial procedures are followed.

• Business process and service improvements are identified and delivered.

• Activities meet beneficiaries’ needs and are being delivered to a high standard.

• Collaborate with other agencies as needed to meet project aims.

• Peer support activities are being developed and are meeting peoples’ needs.

• Project plans and risk assessments are implemented.

• Project activities are reviewed with beneficiaries and volunteers and demonstrate continuous improvement.

Candidate Requirements  

Essential  

• Experience in effectively managing and supporting staff and volunteers.

• Well qualified/experienced in their field to inform the SMT on the direction of the project and regarding risks. 

• Excellent inter-personal and communication skills with all types of stakeholders.

• Experience of support work, workshop delivery or similar experience with individuals or groups. 

• Able to be non-judgemental and empathetic, treating people as individuals and equals. 

• A demonstrable understanding of factors that contribute to social exclusion. 

• Ability to empower people, support individual growth and promote independence. 

• Experience of organising and delivering events such as workshops/training. 

• Understanding of and commitment to confidentiality and maintaining appropriate boundaries. 

• Commitment to Equal Opportunities. 

• Ability to work flexibly as part of a team and on their own initiative. 

• Experience of coaching. Experience of working in or running group activities. 

• Understanding and experience of monitoring and evaluation. 

• Understanding of the creative arts and health and social care sectors

• Adult Safeguarding training and experience in working with adults with learning disabilities. 

Desirable  

• Experience of delivering accessible and inclusive workshops with a creative focus.

Location, Commitments and Terms & Conditions  

• Permanent, part time role (20 hours per week)

• Some evening and weekend work required

• Enhanced DBS required

• Hybrid working locations (home/office blend)

• Able to travel for work (either own transport or public transport)

• 26 days holiday plus bank holidays with 1 extra day for each full year of service, up to 31 days

• A Pension Scheme is available with a 5% contribution from the employer, provided it is matched by a minimum contribution of 3% from the employee

• Subject to a six-month probationary period with an initial review after three months