47 Senior customer advice and information officer jobs
How's your job search on our site?
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Income Officer is responsible for recording all fundraised income on the charity’s CRM, Raiser’s Edge with a high degree of accuracy and in line with the agreed monthly timetable
Supporting the Head of Finance and Senior Database Officer to develop new import procedures, review and continuously improve existing processes.
The Lullaby Trust receives c.2,500 to 4,000 gifts per month from a wide range of sources. Wherever possible we import these to Raiser’s Edge using plugins and automations. Manual data entry is required for <2% of gifts.
We have some seasonal peaks coinciding with annual events such as the London Marathon and Baby Loss Awareness Week.
We are expecting some major changes to our income processing operations in 2027 as we move from Raiser’s Edge database view to Raiser’s Edge NXT.
Please review attached Job Pack for full details of the role.
Registered Charity
21 - 50
Safer sleep for babies, Support for families
The client requests no contact from agencies or media sales.
