Service improvement officer jobs

Programme Manager

We are seeking a Programme Manager to lead high-impact projects that enable finance play a meaningful role in building a fairer, greener and more resilient economy.

Salary: £45,000–£54,000 per annum + 30 days’ holiday + 10% employer pension contribution
Location: London (Hybrid: 60% office / 40% home)
Hours: Full time, 37.5 hours per week
Contract: 12 month fixed term
Closing date:28th February 2026

Interviews: 1st Interviews: 11-12th March 2026 and 2nd Interviews 24-25th March 2026

About the role

As Programme Manager, you’ll lead a portfolio of dynamic, purpose driven projects from early design through to delivery and evaluation. Working with a high degree of autonomy, you will balance effective delivery with strategic oversight, ensuring programmes are well run, high impact and responsive to a fast-changing external environment.

You will manage complex workstreams, oversee quality assurance, and maintain excellent internal and external reporting across programmes. Working closely with colleagues and partners, you’ll contribute to new project development and play an active role in shaping the future direction of our work.

Key responsibilities include:

• Leading and delivering a portfolio of projects aligned to organisational priorities, ensuring high-quality outcomes and impact. 
• Managing project plans, budgets, risks, timelines, overseeing outputs such as research, publications, events. 
• Building strong relationships with partners, funders and senior stakeholders across financial services, government, industry bodies and civil society.
• Representing the Institute externally in meetings, panels and roundtables.
• Supporting fundraising and business development, including leading proposals and identifying new opportunities. 
• Providing leadership to programme coordinators, secondees and junior colleagues.
• Contributing to cross organisational work, fostering collaboration, innovation and continuous improvement across the Institute.

All our projects focus on providing investors with the knowledge and tools they need to invest with impact alongside a financial return. Programmes that the Manager may be involved in include: 

• Place based Impact Investing Lab
• Just Transition Finance Lab
• Child Outcomes Lab
• Catalysing Private Wealth for Impact

About you

You’ll bring a strong track record in programme or project management, ideally within a complex, multi stakeholder environment. You are confident navigating ambiguity, balancing competing priorities and learning at pace. With excellent communication skills, you can engage credibly with senior partners and represent the Institute externally.

You will also bring:

• Experience managing project delivery, budgets and reporting.
• Strong relationship building skills with senior stakeholders.
• Excellent problem solving, organisation and time management.
• Confidence chairing meetings and speaking publicly.
• Familiarity with financial markets, investment or social/impact investing.
• A commitment to the belief that finance can drive positive societal change.

Experience working in finance, policy, think tanks or mission driven organisations is desirable but not essential.

About the organisation

This Impact Investing Organisation is an independent non profit working to transform capital markets for a fairer, greener world. Through practical programmes, field building initiatives and policy engagement, we help unlock private capital to address societal challenges. We are a small, collaborative and ambitious team driven by values of collaboration, ambition and independence, and we are committed to diversity, inclusion and flexible working.

Other roles you may have experience of could include:
Project Manager, Programme Lead, Policy Manager, Impact Manager, Strategy Manager, Investment Programme Manager, Social Investment Manager, Senior Project Officer. #INDNFP

Use of Artificial Intelligence (AI) in applications

We recognise that AI tools are part of many people’s working lives and may be used in preparing applications. That said, applications are assessed on the basis of your personal experience, judgement and examples. We score for specificity and authenticity; responses that appear generic or indistinguishable from standard AI-generated content will be scored lower. 

We are looking for an experienced museum and heritage professional with a curatorial and/or learning and engagement background to ensure our collection, archive and content development has relevance for diverse audiences and partners.

The role of Head of Content, Learning & Engagement offers a hugely exciting opportunity to join a young and ambitious charity at a pivotal moment in its evolution.

You will develop our work across the collection and archive, including having curatorial oversight for Crystal Palace Museum, ownership of which will be transferring to the Trust during 2026. You will also lead our learning and engagement programmes, ensuring all activity is audience-driven and rooted in our mission, values and strategic principles and taking inspiration from our rich heritage and landscape and fascinating creative, cultural, and sporting legacy.

Head of Finance

Location: Midlands – Leicester or Birmingham (hybrid working)
Salary: £48,500 per annum, FTE 37.5 hours (we will also consider a 4-day / 30-hour week)
Contract: Permanent (we will consider interim-to-permanent arrangements)

Join a charity fighting hunger, tackling waste and creating opportunities

We are a forward-looking regional charity working across the Midlands to fight hunger, tackle food waste and create opportunities for people and communities. We believe no one should go hungry when good food is going to waste, and that everyone deserves the chance to thrive.

We are now looking for a Head of Finance to join our Senior Leadership Team and play a central role in ensuring our financial strength, sustainability and growth – so we can maximise our social impact.

The role
As Head of Finance, you will be the organisation’s lead financial expert, reporting directly to the Chief Executive and working closely with fellow senior leaders and Trustees. You will provide the financial insight and leadership that underpins strategic decisions and day-to-day operations.

You will:

• Lead the development and delivery of the organisation’s financial strategy, ensuring long-term sustainability and supporting our strategic priorities and business plans.
• Oversee all aspects of financial management, including budgeting, forecasting, management accounts and statutory accounts.
• Lead on financial reporting and liaison with the Trustee Board, including servicing and advising the Trustee Finance Committee.
• Ensure strong financial controls, including procurement, credit control, cash flow management, payroll and systems that support growth.
• Take responsibility for statutory and regulatory financial compliance, including HMRC requirements and charity/company reporting.
• Provide clear, insightful financial analysis to support decision-making, funding applications and operational improvement.
• Work closely with budget holders across the organisation, building financial understanding, ownership and accountability.
• Lead, support and develop a small Finance team of two (Finance Officer and Finance Assistant).

This is a highly impactful role where your work will directly enable the charity to reach more people, make better use of surplus food, and create meaningful opportunities in communities across the Midlands.

About you

We are looking for a values-led finance leader who is motivated by using their skills for positive social impact.
You will bring:

• Significant experience in a senior financial and management accounting role, with responsibility for budgets, management and statutory accounts, controls and reporting.
• Experience of leading a finance function, including oversight of payroll and pensions.
• Strong skills in financial planning, analysis, forecasting and budgeting, and the ability to communicate clearly and confidently with senior leaders and Trustees.
• Experience of working with or supporting a Board or Finance Committee, providing clear, insightful information and advice.
• Confident use of Excel and finance systems to produce robust, timely and accurate information.
• A proven ability to lead and develop a team, building a positive, inclusive and high-performing culture.
• Excellent interpersonal skills – able to influence, challenge and support colleagues at all levels.
• A collaborative, solutions-focused approach and the ability to manage competing priorities.

We welcome candidates who are:

• Professionally qualified in accountancy or who can demonstrate equivalent experience.
• From any sector – charity experience is not essential. We are very open to candidates bringing transferable skills from commercial, public or other not-for-profit environments, with a commitment to learning charity-specific requirements (such as charity/SORP accounting) as part of your induction.

What we offer

• A Midlands base in either Leicester or Birmingham, with hybrid working.
• Salary of £48,500 per annum (FTE, 37.5 hours), with 4-day / 30-hour week options considered.
• The expectation of a cost of living increase from April.
• The opportunity to be part of the Senior Leadership Team, shaping the future direction and impact of the organisation.
• A chance to use your finance expertise to directly support people facing hunger, poverty and barriers to work, while reducing food waste.

Inclusion and accessibility
We are committed to building a team that reflects the diversity of the communities we serve and to creating an inclusive working environment where everyone can be themselves and perform at their best. We warmly encourage applications from people of all backgrounds and sectors, including those who may not have worked in a charity before.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We are seeking exceptional applicants for the new post of Head of Safety and Risk, based at our head office in Stockport, to lead on the management of safety and risk across our organisation. The Head of Safety and Risk will be a key member of our highly performing senior leadership team and will contribute to our wider success and positive reputation. This challenging new role would be ideal for a competent, experienced Health and Safety professional keen to take on a role that blends strategy and operational delivery.

Creative Support is a national, fast growing, organisation with charitable status providing care and support to people across England with a wide range of needs. We are also a Registered Social Landlord managing over 1,000 units of supported housing. Creative Support is regulated by the CQC and Regulator of Social Housing and therefore must achieve high standards of health and safety compliance. As a large employer with over 5,000 staff nationally, we promote a culture of safety, awareness, compliance and good practice, with a commitment to keeping our staff and service users as safe as possible.

This senior leadership role will include specific responsibility for:

· Management of the Health & Safety team and functions

· Providing a responsive and customer-focused Health & Safety Helpdesk

· Ensuring compliance with Health and Safety legislation and regulations

· Development and ongoing management of the Health & Safety inspection programme

· Oversight of incidents, accidents & RIDDOR cases (including appropriate escalation & follow up)

· Undertaking investigations and supporting the Executive Team with incident management, identifying root causes, leading/attending strategy meetings and implementing follow up actions

· Case management of insurance claims and other high risk safety cases

· Writing and presenting professional reports and safety briefings

· Providing accurate data, reports, advice and assurance to the Executive Team and Board 

· Collaborating across departments to ensure effective safety governance & risk management

· Reporting to and liaising effectively with regulatory bodies & other external stakeholders

· Devising and implementing safety-related campaigns and the dissemination of safety information

· Embedding effective risk assurance, risk management and continuous improvement

· Oversight of our vehicles management function and line management of the Vehicles Officer

· Contributing to the review of the corporate Risk Register

· Championing a proactive culture of risk prevention and management aligned to strategic and business objectives

In order to fulfil this role, you will need a track record in the management of health and safety in a health, care or housing environment, and a relevant safety qualification. You will demonstrate understanding of the Health & Safety at Work Act and other safety legislation and regulatory requirements. You will be conscientious, well organised, and able to clearly delegate to others whilst maintaining personal accountability. A proactive, assertive, and confident approach is essential, as is the ability to lead and motivate your team to provide excellent customer service and meet performance expectations and KPIs.

You must demonstrate a high standard of written English, with the ability to write professional reports.  You will have strong IT and data management skills, including the confident use of word, PowerPoint, spreadsheets and databases. The ability to critically read documents and accurately identify facts, issues, and root causes is essential. You will be able to research and evaluate information, and take responsibility for staying up to date with changing legislation, case law and emerging good practice.

You will be required to handle information of a confidential nature and must observe the highest standards of diligence and professionalism, with excellent attention to detail. You must be able to represent Creative Support in a credible and assuring manner, and liaise effectively with internal and external stakeholders.

We will support your ongoing professional development with access to training and membership of professional networks.

Benefits of working with Creative Support:

 

· Flexible working arrangements

· High level of training and development through our Creative Academy

· Pension with company contribution

· Free life assurance

· 30 days paid annual leave plus bank holidays, plus an additional day off for your birthday

· Friendly, supportive work environment

· Career development opportunities

· Other benefits including Employee Assistance Programme

We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel.

 The post will be based in our Head Office in Stockport. Our offices are readily accessible via public transport, as we are based in in the centre of Stockport and close to the mainline train station. Due to the need for travel to our sites across the country, you must be a car driver with a current cleaning driving licence. We can provide a lease car or taxable monthly car allowance of £250 per month.

Vacancy Reference Number: 84354

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.

Creative Support is a passionate, inclusive and anti-racist organisation with a commitment to equality and diversity. We are recognised as a Mindful Employer, a Stonewall Diversity Champion and a Disability Confident Employer and have been awarded Investors in People Gold in recognition of our commitment to our employees.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.

Our Senior Coordinator is primarily responsible for all Member and supporter engagement and stewardship across the year. They build and develop relationships with individuals, support event delivery and manage all communications from content creation to delivery. This includes e-newsletters, fundraising appeals and ad-hoc communications that increase engagement, retain loyalty and raise funds.

We are looking for someone who is creative, has strong communication skills, the ability to work independently, and take ownership of projects – ensuring they run smoothly and effectively. You’ll have a sound understanding of thoughtful stakeholder engagement, marketing communications and tools, and enjoy sharing with people the impact of their support.

About Parenting for Lifelong Health:

Parenting for Lifelong Health (PLH) aims to empower parents to improve child development, reduce family violence, and promote mental health. We give parents the support they need, the skills that work, and trusted advice they can count on to protect and support their children’s health, safety and development. Our parenting courses are developed with families, powered by low-cost and accessible technology, backed by rigorous evidence, and delivered within systems. Originally founded as an initiative in 2012 in collaboration with UNICEF and the WHO, Parenting for Lifelong Health was established as a UK charity in 2022 and since then has reached over 8 million families in more than 35 countries. 

PLH Values

• Courage

We have the courage to design for the big picture and complex problems with a commitment to creating sustainable solutions that last.

• Evidence

We believe our work transforms the lives of children, families, and communities. Evidence of impact guides every decision, and we are relentless in pursuing the greatest impact with the least investment of time and resources required for parents and providers.

• Playfulness

Parenting and child wellbeing thrives on play — and so do we. We experiment, learn from each other, as well as from parents and children, and create playful and engaging products and programmes that inspire joy, curiosity, and connection.

• Respect

Everyone brings something essential. We show kindness in our team, honesty with our partners, and deep respect and empathy for parents and children, and those who are on the frontline of providing services for them.

PLH has a strong commitment to diversity, inclusion, and equity in how we work, who we work with, and what we do. Candidates from minority and disadvantaged backgrounds are strongly encouraged to apply.

PLH also has a strong commitment to the Prevention of Sexual Exploitation and Abuse (PSEA). All candidates considered for the role will be subject to background and reference checks in their country of residence. 

Benefits: Flexible remote-working, home office set-up, unlimited annual leave, professional development opportunities, enhanced pension contributions, enhanced statutory leave provisions including maternity and paternity leave.

About the role:

The Senior Director of Finance is the most senior finance professional at Parenting for Lifelong Health (PLH). The role provides strategic financial leadership and ensures the organisation meets its fiduciary, regulatory, and governance obligations as a UK charity, while enabling responsible growth and global scale.

Acting as the organisation’s senior finance lead, the postholder will support the CEO and Board of Trustees to meet their statutory duties under UK charity law, including duties of care, prudence, and accountability, while building robust financial systems aligned to PLH’s 2026-2028 Strategic Plan and country implementation model.

The role ensures that PLH’s resources are used exclusively to further its charitable purposes, safeguarded appropriately, and managed transparently in the public interest.

Responsibilities:

Charity Governance, Fiduciary Oversight, and Trustee Support

• Act as the primary source of financial advice to the CEO and Board of Trustees, supporting trustees to fulfil their legal and fiduciary duties under UK charity law.

• Support the effective functioning of the Board Finance Committee, including preparation of high-quality financial papers, scenario options, and risk analyses.

• Ensure trustees have clear oversight of:

  • Financial performance against approved budgets

  • Liquidity, reserves, and solvency

  • Financial risks and mitigations

  • Long-term sustainability and going-concern considerations

• Ensure financial decision-making aligns with PLH’s charitable objects, governing documents, and public benefit obligations.

• Support compliance with Charity Commission guidance, including SORP (Standard Operating Procedures), CC3 (The Essential Trustee), CC12 (Managing a Charity’s Finances), and CC19 (Charity Reserves).

• Support trustees in understanding and exercising oversight of charity-wide financial risk, including downside and stress-test scenarios.

Financial Strategy, Planning, and Sustainability

• Lead the costing and financial modelling of PLH’s 2026-2028 Strategic Plan and country implementation model, ensuring affordability, sustainability, and strategic coherence.

• Design, implement, and institutionalise a three-tier scenario planning framework (base, growth, and downside cases) to support prudent and adaptive decision-making.

• Develop a long-term (3-5 year) financial sustainability model projecting:

  • Revenue by source (restricted and unrestricted)

  • Expenditure and staffing growth

  • Enterprise risk management (ERM) contributions

  • Reserves, liquidity, and risk exposure

• Develop, maintain, and regularly review PLH’s reserves policy, including target levels, rationale, and planned use, in line with Charity Commission expectations.

• Advise senior leadership and trustees on the financial implications of growth, innovation, and funding opportunities.

• Provide forward-looking financial insight to support organisational decision-making under uncertainty and changing funding conditions.

Financial Management, Reporting, and Controls

• Work closely with the Finance Manager to ensure accurate, complete, and timely accounting records in accordance with UK charity accounting standards (SORP FRS 102).

• Provide strategic oversight and assurance over organisation-wide financial reporting, using management accounts and dashboards prepared by the Finance Manager to inform executive and trustee decision-making.

• Ensure proportionate internal controls, segregation of duties, and approval frameworks are current and implemented by the Finance Manager.

• Lead the development and implementation of a comprehensive financial risk management framework covering:

  • Liquidity and cash-flow risk

  • Donor concentration and funding dependency

  • Currency and foreign exchange exposure

  • Contractual and grant compliance risk

  • Contingency and downside planning

• Ensure effective coordination between in-house finance staff and outsourced accounting and payroll providers, maintaining clear accountability and quality assurance.

Audit, External Reporting, and Transparency

• Oversee the annual audit process, supporting the Finance Manager’s role as primary liaison with external auditors and ensuring timely completion of statutory accounts.

• Support trustees in reviewing and approving:

  • Statutory financial statements

  • Trustees’ Annual Report

  • Financial disclosures to regulators

• Ensure high standards of financial transparency and accountability to donors, partners, regulators, and the public.

• Oversee statutory filings and financial reporting to the Charity Commission and Companies House.

• Contribute to narrative financial reporting on sustainability, risk, and reserves where appropriate.

Organisational Financial Capability and Culture

• Develop and maintain clear financial policies, procedures, and approval workflows to support consistency, compliance, and accountability.

• Embed a culture of financial stewardship, prudence, and shared accountability across the organisation.

• Promote ethical financial practice and safeguarding of charitable assets in line with PLH’s values and public-interest obligations.

Team Leadership and Management

• Lead and develop PLH’s finance function, including line management of the Finance Manager and oversight of external bookkeeping and accounting partners.

• Ensure the finance function is appropriately resourced, scalable, and fit for a growing, multi-country organisation.

• Set clear objectives, performance standards, and professional development pathways for finance staff.

• Promote ethical practice, professionalism, and continuous improvement within the finance team.

• Provide mentoring and strategic development support to mid-career finance staff as the organisation grows.

Essential Skills and Experience

• Senior-level financial leadership experience.

• Strong understanding of UK charity governance, trustee responsibilities, and Charity Commission expectations.

• Demonstrated expertise in strategic financial planning, scenario modelling, and reserves management.

• Proven experience establishing robust financial controls, reporting systems, and audit processes.

• Experience working directly with Boards and Board Committees in a governance context.

• Demonstrated experience embedding or overseeing organisational-wide financial risk management frameworks.

• Ability to translate complex financial analysis into clear, decision-ready advice for trustees and senior leaders.

• Experience operating in organisations with a mix of restricted, unrestricted, and partially recoverable income streams.

• Comfort working in an evidence-driven, analytically rigorous organisational environment.

• Strong people leadership and management capability.

• High levels of integrity, sound judgement, and commitment to PLH’s charitable aims.

Preferred Skills and Qualifications

• Financial leadership experience within a UK charity, international NGO, or comparable not-for-profit organisation.

• Fully qualified accountant (ACA, ACCA, CIMA, CPA) or equivalent experience.

• Experience with multi-country, multi-currency operations and restricted funding environments.

• Familiarity with UK charity accounting (SORP FRS 102).

• Experience working closely with trustee Finance or Audit & Risk Committees.

• Familiarity with donor concentration risk analysis and income diversification strategies.

• Exposure to safeguarding or PSEA considerations from a financial governance perspective.

• Experience supporting organisational growth and scale within regulated charity contexts.

As the Programmes Coordinator, you will handle end-to-end mentor support across recruitment, onboarding, matching, ongoing check-ins, issue resolution, and offboarding. There are no line management responsibilities in this role; this is a delivery-focused position working closely with our existing Programmes Coordinator to ensure smooth programme operations, hit matching and completion targets, and maintain high feedback scores and our safeguarding protocol. This role will report into the Delivery Hub Director.

This role demands strong organisation to balance multiple priorities while delivering a welcoming, supportive experience for all participants. It is a hands-on, collaborative role for someone full of energy and highly accountable. You’ll thrive if you enjoy working autonomously and collaboratively, are detail-oriented, and are passionate about making a difference in young people’s lives.

Key Responsibilities:

Mentor Coordination:

✓ Serve as the main point of contact for mentor programme participants.
✓ Provide personalised support to mentors end-to-end: conducting interviews, leading onboarding/training sessions, completing DBS checks, matching mentors with mentees, running regular check-ins, organising mentor/mentee programme events, managing issues, mitigating risks, and handling offboarding and feedback.

Volunteer Coordination:

✓ Serve as the main point of contact in Volunteer Management Systems for potential mentors.
✓ Provide personalised support to potential mentor volunteers: answering messages, having 1:1 calls with volunteers, offboarding mentors from the Volunteer Management System, and managing issues.
✓ Engage the volunteer community to maintain relationships.
✓ Outreach to volunteer networks to increase the mentor sign-ups.

Feedback and Programme Health:

✓ Regularly collect and analyse feedback from participants to monitor programme health.
✓ Maintain an issues log and use insights to drive continuous improvement.
✓ Maintaining accurate records in Airtable, collecting feedback, and contributing to programme reporting to support targets.

Resource and Workshop Development:

✓ Create and enhance resources to enrich mentoring sessions.
✓ Collaborate with the current Programmes Coordinator to develop new workshops based on feedback.

Safety and Compliance:

✓ Monitor safeguarding during the programme and follow procedures to ensure a safe and secure environment for all participants and mentor volunteers. This role will be the safeguarding officer for this programme with the direct support of the Safeguarding Lead for the whole organisation.

Travel (UK-wide):

✓ You will be expected to travel to areas in the UK a minimum of once a month. All travel, accommodation and food will be covered. If this travel is not part of your working hours, you will receive your time back in the form of TOIL, which is to be taken within 1 month of receiving it. Reasons for travel: Hub (team) Day, Company-wide Day, Event, Programme Event, Co-working Manager Day, Focus Day.

Wider Event Support:

✓ All employees support the delivery of all events and programmes to ensure we directly support the overall mission of the organisation.

Programme Event Coordinator and Host:

✓ You will organise and facilitate or host programme events for mentees and mentors, both virtual and in-person.

Person Specification:

• Be an excellent communicator with a natural ability to build rapport, particularly with young people and volunteers.
• Be passionate about STEAM education, diversity, and inclusion.
• Work collaboratively with other teams and communicate effectively across the organisation.
• Be highly organised and comfortable following processes and instructions.
• Enjoy learning new tools and using technology to enhance your work.
• Be solutions-oriented and maintain a calm, positive attitude under pressure.
• Flexibility to travel and work outside of regular office hours, as needed.
• Be able to give and receive constructive feedback.

Essential Skills and Experience:

For this role, you should thrive in a cyclical, process-driven role. Our mentoring programme operates in repeating cohorts launched every 2 months, following the same proven processes for mentor coordination. This role is good for candidates who enjoy honing repeatable systems to deliver consistent high-quality outcomes with minimal variation. Experience using Google Workspace and Airtable is desirable.

Benefits:

• Competitive salary of 28,875 -29,552
• 5 weeks holiday allowance
• 4-day week (opt-in) after a successful probation period
• 8% Match Pension scheme
• Menstruation and Menopause Leave
• Wellness Package
• Family Leave
• Opportunity to make a difference in young people’s lives

All applications will be treated in the strictest confidence. Stemettes is an equal opportunity employer committed to creating an intentionally inclusive workplace. We welcome applications from all backgrounds and experiences. The job description provided is a sample and can be further customised based on specific organisational needs and requirements. Your pension will start when you have passed probation. We have a pass, fail, or extend to 6 months probation rule.

The Videographer and Photographer role sits within the Brand team. This role captures and edits high-quality video and photography to produce marketing, fundraising and brand assets for the organisation - working independently or collaboratively across multi-team projects.

Overall objectives:

• Create visual assets for our brand portfolio and for marketing materials, working closely with the Creative Manager.
• Support departments with video and photography needs, including Income Generation. This includes assisting partners and external creative agencies and production companies with on-site shoots and coordinating with Operations teams as needed.
• Work collaboratively with the Brand team on large or multi-team projects leading on technical video and photography production.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym membership and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 1st March 2026

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview Date(s):

First round (online) - 11th March 2026

Second round (in person) - 18th March 2026

For full details on the role, please download the recruitment pack from our Careers website.

BookTrust – Fundraising Lead (Individual Giving)
Location: Hybrid with a minimum of eight office days per month in either London (Farringdon) or Leeds office.
Salary: £55,000 per annum.
Contract: Permanent, full-time.

BookTrust, the charity that champions the power of reading, is seeking an individual expert to strengthen and expand its individual giving fundraising to secure the financial support needed to get even more children reading and fulfilling their potential.

BookTrust is the UK’s largest children’s reading charity, reaching over 1.3 million children and families across England, Wales and Northern Ireland each year and delivering evidence-informed programmes that make a measurable difference to children’s reading behaviours. Their work is rooted in the belief that every child deserves the chance to enjoy reading and all the lifelong benefits it brings. In recent years, the charity’s work has focused on helping children from low-income and vulnerable family backgrounds to become regular readers.

This role will lead and manage the Individual Giving team to design and deliver an innovative, supporter-centric programme with a strong focus on loyalty, and plans to expand fundraising channels including digital, community fundraising and legacies, and to develop new fundraising products and increase engagement with new and existing supporters.

Working closely with the Head of Fundraising, High Value Giving Lead and colleagues throughout the organisation, the post-holder will maximise opportunities to increase income and lifetime value and deliver compelling fundraising campaigns with excellent stewardship activities across multiple channels.

The ideal candidate will be a creative and confident individual giving specialist with a track record across traditional and digital channels and covering all parts of the supporter journey from acquisition to long-term retention. Proven success growing individual giving income and a passion for public engagement will be a must, alongside the ability to work in a complex, multi-channel environment. An excellent communicator, you will be able to share the impact of BookTrust’s work in clear, compelling ways and use your collaborative and hands on leadership skills to motivate your team to achieve excellent outcomes for children and families.

This is an exciting time to join a friendly and supportive fundraising team, with individual giving identified as a key income stream for the charity’s ambitious plans to grow income significantly over the next five years.

Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Monday 2nd March, 9.00 am.