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1,298 Service management jobs
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City Of London, England (Hybrid)
£46,471.90 per year including London Weighting
Contract
Job description
About the role
This role helps to lead Galop’s specialist advocacy services, providing support to LGBT+ victims and survivors of abuse and violence in the UK. You will work alongside our Heads of Advocacy and Support to deliver advice, support, and advocacy to thousands of LGBT+ victims and survivors of interpersonal abuse and violence each year.
You will be the main support for all the Advocacy and Support Managers, leading a large, dispersed team of specialist managers who are supporting a team of IDVAs, ISVAs, CHIDVAs, CHISVAs, specialist hate crime advocates, and multi-disciplinary caseworkers and advocates. Managing a team of Advocacy and Support Managers, you will ensure that survivors have access to needs-led, timely support that is right for them, maintaining high quality, consistent support, whether that is in-person or remote. You will ensure that advocacy services are delivered effectively and within a robust safeguarding framework.
You will work alongside our Head of Advocacy and Support as well as our Policy, Research and Development team to ensure that insight from our frontline delivery drives improvements at national and local levels on behalf of LGBT+ victims and survivors of abuse and violence. You will have an in depth understanding of the spectrum of violence and abuse that LGBT+ people are subjected to, including the causes, impact and barriers to accessing services. You will use your expertise to represent Galop with key stakeholders, advocating for the needs of the community.
You will ensure that all internal processes and policies are developed and embedded across the advocacy team and that services are adhering to contractual requirements.
For more information on this role please download the attached job description.
Location
Galop’s offices are located in London. This role will have the option of hybrid working but presence in the office will be required at least 2 days a week.
Hours
Full Time (35 hours per week)
Contract
1 year contract
Line manages
Advocacy & Support Managers
Reports to
Head of Advocacy and Support
Salary
You will start on £46,471.90 per year including London Weighting
Closing Date
Applications should be submitted by 10am on 27th September 2026
First round interviews will be held on w/c 12th October 2026
REF-230805
This role helps to lead Galop’s specialist advocacy services, providing support to LGBT+ victims and survivors of abuse and violence in the UK. You will work alongside our Heads of Advocacy and Support to deliver advice, support, and advocacy to thousands of LGBT+ victims and survivors of interpersonal abuse and violence each year.
You will be the main support for all the Advocacy and Support Managers, leading a large, dispersed team of specialist managers who are supporting a team of IDVAs, ISVAs, CHIDVAs, CHISVAs, specialist hate crime advocates, and multi-disciplinary caseworkers and advocates. Managing a team of Advocacy and Support Managers, you will ensure that survivors have access to needs-led, timely support that is right for them, maintaining high quality, consistent support, whether that is in-person or remote. You will ensure that advocacy services are delivered effectively and within a robust safeguarding framework.
You will work alongside our Head of Advocacy and Support as well as our Policy, Research and Development team to ensure that insight from our frontline delivery drives improvements at national and local levels on behalf of LGBT+ victims and survivors of abuse and violence. You will have an in depth understanding of the spectrum of violence and abuse that LGBT+ people are subjected to, including the causes, impact and barriers to accessing services. You will use your expertise to represent Galop with key stakeholders, advocating for the needs of the community.
You will ensure that all internal processes and policies are developed and embedded across the advocacy team and that services are adhering to contractual requirements.
For more information on this role please download the attached job description.
Location
Galop’s offices are located in London. This role will have the option of hybrid working but presence in the office will be required at least 2 days a week.
Hours
Full Time (35 hours per week)
Contract
1 year contract
Line manages
Advocacy & Support Managers
Reports to
Head of Advocacy and Support
Salary
You will start on £46,471.90 per year including London Weighting
Closing Date
Applications should be submitted by 10am on 27th September 2026
First round interviews will be held on w/c 12th October 2026
REF-230805
Organisation
Registered Charity 
21 - 50
Posted on: 11 September 2026
Closing date: 09 October 2026 at 23:59
Job ref: 230805
Tags: Advocacy
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