191 Support group coordinator volunteer jobs

The Community & Events Officer will play a key role in developing and delivering community fundraising activities and events across our branch area, building strong relationships with local supporters, volunteers, schools, businesses, and community groups. This is a hands-on role combining relationship-building, event planning, and hands-on delivery to help grow sustainable income for the branch.

The post holder will work under the direction of the Head of Fundraising to:

Community Fundraising

• Develop and maintain relationships with community groups, schools and local businesses to encourage fundraising support for the branch.
• Recruit, support, and steward community fundraisers and volunteer collection organisers.
• Identify and pursue new community fundraising opportunities across the branch's catchment area.
• Provide fundraising materials, collection tins, and support packs to supporters undertaking their own fundraising activities.

Events

• Plan, organise, and deliver the branch's calendar of fundraising events (e.g. sponsored walks, open days, quiz nights, Christmas fairs).
• Manage event logistics including venue booking, risk assessments, volunteer rotas, and supplier coordination.
• Represent the branch at third-party events, local fetes, and community gatherings to raise awareness and generate income.
• Ensure all events comply with health and safety requirements and relevant fundraising regulations.

Supporter Stewardship & Administration

• Maintain accurate records of community fundraisers, event participants, and income on the branch database/CRM.
• Work with the administrator to ensure donations are processed and acknowledged promptly.
• Provide regular reporting on fundraising activity, income, and volunteer engagement to the Head of Fundraising.

Volunteer Management

• Recruit and support volunteers assisting with community fundraising and events.
• Provide induction, guidance, and ongoing support to ensure volunteers feel valued and equipped.

Compliance & Best Practice

• Ensure all fundraising activity complies with the Fundraising Regulator's Code of Fundraising Practice.
• Follow data protection (GDPR) requirements when handling supporter information.
• Promote safe, inclusive, and welcoming fundraising activities for all members of the community, including children and vulnerable adults.

Qualifications, experience, skills & knowledge

Experience in community fundraising, events, sales, marketing, or a related supporter-facing role - Essential

Excellent interpersonal and relationship-building skills, with the ability to engage a wide range of people and organisation - Essential

Strong organisational skills and the ability to manage multiple events/activities at public events - Essential

Confident public speaker, comfortable in representing the branch at public events - Essential

A genuine commitment to animal welfare and the aims of the RSPCA - Essential

Experience of recruiting and managing volunteers - Desirable

Previous experience working within a charity or not-for-profit organisation - Desirable

Experience using fundraising databases/CRM systems - Desirable

Knowledge of the Fundraising Regulator’s Code of Fundraising Practice - Desirable

A qualification in fundraising, marketing or events management - Desirable

Able to work flexibly including weekends, evenings and Bank Holidays -Essential

High standards of personal presentation and appearance -Essential

Committed to equal opportunities, anti-discrimination, anti-oppressive policy and practice and social inclusion - Essential

Full UK driving licence and access to a vehicle - Essential

CLOSING DATE - FRIDAY 30TH OCTOBER 5PM

INTERVIEW DATES - THURSDAY 5TH & FRIDAY 6TH NOVEMBER