Support manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role:
We are looking for an experienced insight professional to join the Data & Insight Team, who will lead on our insight work, delivered through meaningful data analysis, reporting and research activities.
This is a hands-on technical role, so we’re looking for someone with significant experience building and maintaining datasets, using analytical tools and modern data platforms, and can deliver meaningful analysis in a charity context. Equally important, we’re looking for someone who has good communications skills, and will enjoy building relationships with stakeholders across the organisation (often non-technical). We’re looking for someone who can own the insight process, from understanding and scoping requirements, sourcing, prepping and analysing data, presenting to stakeholders and working through how the insight provided can inform decisions and improve our work.
The role is part of a small and busy Data & Insight Team and the post holder will be required to get stuck in on a range of activities that support and underpin our insight programme. This could be, working on marketing data selections, maintaining/developing our data warehouse, providing data protection support, or overseeing CRM processes. We’re looking for someone with a broad background in data and analysis, and who enjoys working within an environment with significant variety.
Internal and External Relationships:
Close working relationships within the Directorate, with fundraising colleagues (across Individual Giving, Philanthropy and Business Development) and with our Digital and Supporter Care teams.
Working on key BI projects outside across the wider organisation, with senior leaders across Finance, Programmes and Impact, Innovation and Influence.
Person Specification:
- Lead the analysis, reporting and business intelligence function, within the Data and Insight Team.
- Develop and maintain data assets that support key decisions.
- Forge and maintain strong working relationships with key leads across the Organisation, particularly within the Fundraising, Marketing and Communications Directorate.
- Partner with stakeholders to gather requirements, design solutions and deliver insight projects to agreed timescales.
- Interpret, summarise and communicate key insights and recommendations to stakeholders, and work with teams to drive change.
- Work with the Head of Data, Insight and Supporter Services to shape our future vision and strategy for insight and BI.
- Champion the use of data and evidence in organisational decision making.
- Work collaboratively and flexibly with the wider Data and Insight Team, to deliver a range of data services.
- Keep up to date with innovations in technology related to Insight and analysis (such as AI) and understand how this could help us with our work.
- Support the management of the tools and systems we use for data and insight activities, including our SQL-server based data warehousing solution, ETL processes and our conceptual data model.
Skills, Abilities and Competencies:
Essential
- Experience in developing and delivering data analysis and insight projects.
- Experienced working with stakeholders to scope and define briefs, that promote efficiency and maximise impact.
- A good communicator, who can convey technical information to a non-technical audience and is comfortable presenting information to range of audiences.
- A curious mindset and willingness to challenge the status quo to achieve positive outcomes.
- Expertise in the charity/non-profit sector, with particular experience analysing Fundraising data.
- A keen attention to detail and methodical approach.
- Technical proficiency in core analytical tools and modern platforms (e.g. SQL, SPSS, SSMS, Power BI)
- A working knowledge of data governance and data protection, including GDPR, PECR and fundraising regulations.
- A working knowledge of data warehousing concepts.
- A working knowledge of statistical analysis and techniques.
Desirable
- Experience with Power BI.
- Experience working with The Raiser’s Edge NXT, or a similar CRM software.
- Working knowledge of the wider Microsoft Power Platform.
- Experience working with SPSS or a similar data transformation tool.
- Experience working within the International Development sector.
Our vision is for a world that works better for everyone. We believe where there’s action, there’s hope.
The client requests no contact from agencies or media sales.
As an integral member of the fundraising team, the Fundraising Administrator will support the delivery of a range of successful fundraising activity based around the centre, in order to maximise income for Maggie’s.
As Fundraising Administrator, you will welcome and support visitors within the centre in their fundraising for Maggie’s as well as in the local community and ensuring they are motivated, informed and supported.
This is a demanding role in a fast-paced environment where priorities change frequently.
There will be a requirement to work irregular hours as well as some local travel.
Please note that interviews will take place on Monday 10th August in Maggie's Swansea.
Please see the attached job description for further details.
Maggie's provide free cancer support and information in our centres alongside NHS hospitals and online.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Location: Cambridge
- Salary: £50,775 - £61,470 per annum
- Contract period: Permanent
- Start date: As soon as possible
Fauna & Flora is seeking a Finance Business Partner, Cross Cutting to enable and champion best practice financial management across the organisation and build effective integration between finance and conservation teams. This exciting role provides vital support across our cross-cutting programmes, in delivering conservation impact through provision of high-value management information and analysis to enable decision-making.
You will work closely with the UK Finance and Project Managers, Programme Directors and Administrators to ensure the efficient and effective management of financial resources and information, contributing to the delivery of Fauna & Flora’s mission and strategy.
You will have extensive management reporting experience, including budgeting and forecasting, and have excellent analytical and problem-solving skills. Your excellent communication, interpersonal skills and customer focus will enable you to build effective working relationships and your proven experience of working closely with non-finance managers will enable you to provide them with essential financial support to ensure successful project delivery. You will also have experience in line management.
You will be a good team player and enjoy working in a busy environment, with the ability to balance competing demands. With a proactive approach to your work, you will seek to add value and have opportunity to contribute your skills and expertise to Fauna & Flora’s growth and development.
In return, the role offers the opportunity to work within an international, impactful and ground-breaking organisation, at the forefront of global conservation. In addition, Fauna & Flora offers a generous pension contribution, attractive annual leave allowance and life insurance.
Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre, and a host of cafés and restaurants.
We encourage early application as applications are being reviewed and shortlisted on a rolling basis. We reserve the right to close the vacancy early if a suitable candidate is found.
Please visit our website and download the job application pack for further details on how to apply.
The closing date for applications is Sunday, 26 July 2026. Interviews are likely to take place mid-end July 2026.
Fauna & Flora is a nature conservation charity protecting the diversity of life on Earth for the survival of species and habitats and the planet


The client requests no contact from agencies or media sales.
British Heart Foundation (BHF) is embarking on an enterprise-wide transformation project to become a truly customer-centric organisation – where everything we do, culturally, operationally & technically, is designed to help meet audience, prospect and customer need. We will engage, win and retain more customers than ever before, increasing our impact, so we can save and improve more lives.
We are recruiting for a Marketing Automation Specialist on a 12-month fixed term contract to play a critical role in BHF’s transformation to a truly customer-centric organisation by enabling the delivery of automated, personalised, omnichannel journeys.
In this role you’ll specifically focus on translating campaign briefs and technical designs into fully operational workflows within Adobe Campaign V8 (ACC), Adobe Journey Optimiser (AJO), Adobe Real-Time CDP (RT-CDP) and Data Distiller. You will act as the bridge between technical architecture and live execution, ensuring workflows are scalable, efficient and aligned to business needs.
Working within the Digital Content & Journeys team, you’ll complement existing strengths in direct mail, email and SMS execution by introducing deep workflow expertise, enabling the team to move from campaign delivery to end-to-end journey orchestration.
Importantly, you’ll also play a key role in upskilling the wider team, embedding knowledge, standards and best practice for Adobe-based workflow development.
About you
We’re looking for someone with strong hands-on experience in marketing automation and journey orchestration, ideally using Adobe Campaign and/or Adobe Journey Optimiser. You’ll be confident building automated, multi-step, trigger-based journeys and using customer data to create relevant, personalised experiences across large-scale audiences.
You’ll bring a strong understanding of how data, workflows and campaign platforms fit together, with the ability to translate technical documentation, data models and journey designs into practical, working solutions. Experience with Adobe Real-Time CDP, Data Distiller, segmentation, personalisation and audience activation would be especially valuable.
You’ll be technically minded, detail-oriented and comfortable working in complex environments, collaborating closely with data, technology and marketing teams. Just as importantly, you’ll be able to explain technical concepts clearly to non-technical colleagues and help others build confidence in using new tools and ways of working.
We’re also looking for someone organised, collaborative and proactive, with strong problem-solving skills and a focus on creating scalable, reusable approaches. If you’re excited by the opportunity to support an enterprise-wide transformation and help shape smarter, more connected supporter journeys, we’d love to hear from you.
Working arrangements
12-month fixed term contract (from start date). Start date is as soon as possible.
This 12-month fixed-term contract role has been created to support a major digital transformation programme. In this role, you will help deliver the migration of our marketing technology platform from Dotdigital to Adobe, including the redesign of hundreds of campaigns into customer-centric journeys. This significant programme of work will run through a series of sprint cycles until May 2027, followed by a period of optimisation and hypercare until the end of this fixed term contract role.
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Operations Associate is an administration role which will provide vital day to day coordination for the Foundation's leadership and operations teams. This role will require close attention to detail, strong planning and organisational skills, and a proactive mindset.
The Operations and Administration Associate will be comfortable working alongside all internal colleagues, and building relationships with external stakeholders whilst providing administrative support.
The key areas of responsibility for this role are:
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Providing administrative and diary support to the CEO and Executive Team (40% of role)
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Providing administrative support to our programme delivery, supporting the smooth running of our activities and events (30% of role)
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Supporting the smooth running of organisation wide operations, including HR and finance administration, internal events and office management. (30% of role)
Team Overview
The role sits within our Operations Team, reporting to the Director of Operations.
We are growing and strengthening our Operations Team, consisting of the Director of Operations, Events and Operations Officer, Programme Operations Officer and Finance Officer. Our remit is to ensure the smooth running of our organisation, through developing robust systems, efficient processes, accurate data management, and effective support for our programmes and partners.
This role will also contribute within a new cross-organisational circle that brings together colleagues from operations, communications and evaluation to share insights and support the ongoing development and quality of our programmes.
Duties
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Administrative and diary support to Executive Team
We have an Executive Team consisting of a CEO, 3 Executive Directors and Director of Operations. Working closely with the team, you will:
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Act as the primary point of contact for the CEO and Executive Director's schedules.
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Proactively manage complex diaries, resolving scheduling conflicts and ensuring appropriate balance between meetings, event delivery and office time.
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Manage travel arrangements, accommodation bookings, and logistics for the executive team.
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Provide meeting support, including scheduling, preparing agendas, and taking minutes or tracking action points for leadership meetings.
2. Administrative support to our programme delivery
You will hold close day to day contact with our Events and Operations Officer, who is responsible for the smooth running and participant experience at all of our in person events. We are growing our offer to our partners and programme members, and as such, have a growing number of administrative and supporting tasks, including:
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Support the logistics of external programme events, including booking venues, arranging catering, and managing travel.
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Produce and manage event registers and attendee lists.
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Assist with key processes relating to programme partner onboarding and offboarding.
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Support data entry and ensure accurate records are kept within our CRM (HubSpot) regarding programme activities.
3. Organisation wide operational support
We have a lean backbone team, who are responsible for the smooth running of our operational functions. We strive to implement policies and processes that are clear, and reduce burden on the wider team, which in turn allows them to focus on achieving our organisation's goals. You will:
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Finance Administration: Support the Finance Officer with routine financial administration, including raising invoices, tracking expenses, and assisting with the partner payment process.
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HR & Office Management: Support central operational tasks such as ordering IT equipment, managing office supplies, and assisting with basic HR administration (e.g. new starter onboarding documentation).
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Internal Events: Coordinate logistics for internal team meetings, staff away days, and organisation-wide events.
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General Admin: Monitor central shared inboxes, routing inquiries to the appropriate team members, and handle general administrative duties to ensure smooth office and remote-work operations.
Working at The Reach Foundation
Our Values
Here are the Reach Foundation, we have a set of lived values that guide our work;
Rigour. We are clear slighted about the challenges babies, children and young people face. We use the best available evidence to inform our work, strive for excellence in all we do and support each other to attain this.
Relationships. We invest in building the strong relationships needed to tackle challenging, complex problems.
Intentionality. The most important decisions we make are about how we use our time and energy. We evaluate our work and think very carefully about what we start, stop and continue doing.
Action. We have a strong bias to action. We believe that also long as we learn and adapt and work with others, we can make positive change for babies, children and young people.
Justice. We are working to create a more socially just world. The way we work should always support that goal.
How we work
This role is advertised as working from home, or from our office in Feltham.
The role will not entail significant travel, but we would expect the successful candidate to attend 6 team days per year, and staff the occasional event.
We adopt an agile working policy, and believe great work happens when people feel trusted, connected, and able to adapt to what the day asks of them. In practice, agile working to us means:
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We expect you to fully deliver your work. Our commitments and deadlines to each other and our partners matter, and work is completed on time and to the standard our team agrees on.
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You are trusted to organise your day thoughtfully, meaning you can start early or finish later, take a longer lunch break, or work from home.
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We expect you to communicate regularly. A remote team relies on connection, therefore we expect you to keep your team in the loop, share challenges and be open to shifting plans if needed.
Ultimately, we believe blending responsibility with flexibility means you are able to bring your best self to work.
Our Commitment to Inclusion
We believe that we can't tackle the complex challenges facing babies, children, and young people, without catalysing action that draws from diverse perspectives and is led by a wide range of voices. We are therefore committed to an inclusive world where every voice, experience, and background contributes to our shared goal of a more socially just future for all - within, around and beyond our organisation.
As we seek to build a team as diverse as the communities we serve, we actively encourage applications from anyone who feels their skills, experience and motivations could serve well in this role. We strongly encourage those with varied lived experiences, disciplines and identities to apply.
Other Details
Salary: £29,664
The client requests no contact from agencies or media sales.
Department: People, Culture and Leadership Hub (PCL) Hub
Contract type:12 month Fixed Term Contract or secondment
Salary Level: Circa £46,453 per annum
Location:Home Based (UK wide travel as required)
Reports To:Programme Manager
The fire and rescue sector is undergoing a major transformation in how it defines, develops and assures professional competence. This role sits at the heart of that change.
We are looking for a highly organised and motivated Competence Co‑ordinator to support delivery of the NFCC Competence Reform Programme—helping ensure that people across the sector have the right knowledge, skills and behaviours to keep communities safe.
About this role
Working closely with the NFCC Competence Programme Manager, you will play a critical role in coordinating and supporting the development of national competence frameworks, tools and guidance.
You will collaborate with NFCC Hubs, fire and rescue services, and subject matter experts to translate the NFCC Model of Competence into practical, consistent and high‑quality outputs that can be used across the sector.
This is a varied and hands‑on role combining programme coordination, stakeholder engagement and content development.
Key Responsibilities
Programme coordination & governance
- Support planning and delivery of the Competence Reform Programme
- Maintain programme documentation (plans, trackers, risk logs, action logs)
- Coordinate meetings, agendas, minutes and follow‑up actions
- Prepare reports and updates for boards, committees and governance groups
Competence framework development
- Support NFCC Hubs to design, test and refine competence frameworks
- Coordinate subject matter expert input and feedback processes
- Ensure frameworks align with the NFCC Model of Competence
- Maintain version control, development records and publication readiness
Training tools & guidance
- Contribute to the development of:
- Training materials
- Learning resources
- Implementation guidance
- Templates and toolkits
- Translate technical content into clear, practical guidance
- Support creation of slide decks, FAQs and facilitator notes
Stakeholder engagement & implementation
- Support engagement with fire and rescue services and national stakeholders
- Maintain accurate records of consultation and feedback
- Assist with communications, briefings and presentations
- Support implementation and adoption of competence frameworks
About you
You are a highly organised and collaborative individual with strong communication skills and experience supporting structured programmes or content development projects.
Essential experience
- Developing frameworks, guidance, training materials or similar products
- Working with subject matter experts to produce clear written outputs
- Managing documentation such as plans, trackers, logs or reports
- Supporting meetings, governance processes and stakeholder engagement
- Strong written and verbal communication skills
- Excellent organisational and IT skills (Microsoft Office and collaboration tools)
Desirable experience
- Learning & development, HR, organisational development or workforce planning
- Competence frameworks or professional standards development
- Programme or project delivery in complex environments
- Experience in the fire and rescue sector or other public/emergency services
- Knowledge of UK fire sector governance or national standards
Qualifications (desirable)
- CIPD Level 3 / 5 or equivalent experience
- Project or programme management qualification (e.g. PRINCE2, AgilePM)
What you’ll bring
- Attention to detail and ability to manage multiple priorities
- Confidence working with a wide range of stakeholders
- Analytical thinking and ability to synthesise complex information
- A commitment to equality, diversity and inclusion
- A proactive, collaborative and improvement‑focused mindset
If this sounds like the kind of opportunity that you would be interested in; please have a look at the Job Description and apply.
How to apply:
Please complete the application form via the ‘apply now’ button below. CV’s will NOT be accepted for this position.
Closing Date:31st July 2026
Interviews & Exercise:Week commencing 24 August 2026 (via Microsoft Teams)
NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post.
NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.
NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.
NFCC is an independent membership association and the professional voice of UK fire and rescue services.
The client requests no contact from agencies or media sales.
You will work directly with LGBT victims/survivors, offering them a space to talk and think through options, helping them plan what they want to do, and offering assistance in getting what they need from services. Your work will focus on needs specifically related experiences of sexual violence, including issues such as wellbeing, support with the criminal and civil justice process, safety and access to other services to enable survivors to cope and recover. You will be empathetic and thoughtful in your approach to understanding your clients’ needs, while remaining boundaried and mindful of self-care.
You will sit alongside our other advocates supporting LGBT people facing abuse or violence. You will work with mainstream services to ensure the voices and experiences of LGBT survivors are represented in order to make change for our community at a local and national level. You will also work closely with key partner organisations by attending meetings and have the opportunity to take part in external work to ensure a joined-up approach among services working with LGBT people facing abuse and violence.
This post is only available to applicants from the LGBTQ community as permitted under the Equality Act 2010 as a Genuine Occupational Requirement.
For more information on this role please download the attached job description.
Location Hybrid with the expectation of 2 days per week in Galop’s central London office.
Hours Full-time (35 hours per week)
Contract Fixed-term until 31st March 2027 with extension subject to funding
Reports to Advocacy & Support Manager
Salary You will start on salary point F1 at £32,626.66 (inclusive of £4,296.25 Inner London Weighting for those working in our London office)
Closing Date Applications are now open on a rolling basis. First round interviews TBC and will take place on Microsoft Teams.
Questions? If you have any questions or would like to discuss the role further prior to application please contact us directy.
REF-229 409
About Katherine Low Settlement
Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.
We run a range of our own community services to support local older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people.
About the Role
The Lead Youth Worker plays a key role in shaping, coordinating and delivering high-quality youth provision within the Future Foundations programme at KLS. Reporting to the Head of Future Foundations, this role combines hands-on youth work with leadership, coordination and safeguarding responsibility, ensuring that children and young people are supported through safe, inclusive and engaging activities that promote their personal, social and educational development.
You will lead on the planning, delivery and evaluation of homework clubs, youth activities, trips and holiday programmes, while line-managing and supporting two Youth Workers and supervising interns and volunteers. You will work closely with families, schools, community partners and colleagues across KLS to provide joined-up, responsive support for young people. This is a people-centred leadership role requiring strong safeguarding practice, excellent organisational skills, and the ability to build trusting relationships. You will champion youth voice, promote positive behaviour and inclusion, and contribute to continuous improvement through reflection, data and learning.
Interviews are expected to take place during the week commencing 3 August 2026.
Key Responsibilities
Youth Club & Holiday Programme
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Lead the planning, delivery and evaluation of the youth club for newly arrived young people, within Future Foundations, ensuring sessions are safe, inclusive, engaging and developmentally appropriate.
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Develop session plans and programmes that support young people’s learning, wellbeing and confidence, using participatory and youth-led approaches.
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Lead the delivery of the weekly youth club, including wellbeing activities, workshops and targeted interventions for newly arrived young people.
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Lead the planning, coordination and delivery of school holiday provision, including half-term, Easter and summer programmes, ensuring appropriate staffing, safeguarding and risk management arrangements are in place.
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Work closely with the youth caseworker to encourage engagement and participation of young people at Southfields Academy International Department with the youth club.
Safeguarding, Behaviour & Inclusion
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Ensure all practice aligns with safeguarding policies and supports young people’s personal, social and educational development.
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Maintain accurate safeguarding records, risk assessments and incident reports.
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Lead on behaviour management and restorative approaches, supporting staff, volunteers and young people to resolve issues constructively
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Deliver safeguarding briefings and provide ongoing guidance and support to volunteers and interns.
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Promote a culture of safety, inclusion, respect and positive behaviour across all activities.
People Management & Support
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Line-manage and support two youth workers through regular supervision, mentoring, appraisal and performance management.
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Support with supervising interns, including managing timetables, providing guidance and coordinating with KLS colleagues.
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Work with the Head of Volunteering and youth team to recruit, support, train and develop volunteers and interns, ensuring they understand their responsibilities and contribute safely and confidently to activities
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Coordinate workloads across the youth team, ensuring staff, volunteers and interns are appropriately supported, work safely and maintain consistent standards of practice.
Youth, Family & Community Engagement
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Build strong, trusting relationships with young people and their families, ensuring clear communication and inclusive engagement.
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Liaise with families/carers to share information about activities, expectations and support needs.
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Build and maintain effective relationships with local youth organisations, schools and partner agencies.
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Represent KLS at relevant meetings, forums and community events.
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Refer young people and families to internal casework, advice or external services as appropriate.
Monitoring, Evaluation & Reporting
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Support the Head of Future Foundations with monitoring outcomes, collecting feedback and using data to improve programme quality.
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Maintain accurate records, including registers, consent forms and monitoring data.
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Contribute to internal and external reporting, including funder and trustee reports.
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Contribute evidence, case studies and monitoring information to funding applications, reports and evaluation processes.
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Ensure the voices, experiences and ideas of young people inform programme development, decision-making and evaluation.
Resources, Budgets & Planning
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Monitor expenditure and manage resources, equipment and activity budgets in line with agreed financial procedures.
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Ensure effective use of resources and value for money across youth provision.
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Support the planning of annual programmes of activity in collaboration with colleagues, young people and families.
Collaboration & Organisational Contribution
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Work closely with colleagues across Future Foundations to provide high-quality, joined-up support.
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Coordinate the School Years Working Group, supporting colleagues to share learning, collaborate effectively and deliver consistent, high-quality programmes across Future Foundations.
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Communicate effectively across teams to enhance service delivery and organisational learning.
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Participate in supervision, appraisals, training and reflective practice.
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Work in line with KLS’s values, policies and procedures at all times.
Person Specification
Essential Experience
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Experience of working with refugee communities and/or children and young people and/or other vulnerable groups, with a strong focus on placing participants’ needs at the centre of service planning and delivery.
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Experience of planning, delivering and contributing to reporting for projects within the voluntary or community sector (preferably with refugee or sanctuary-seeking communities).
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Strong organisational skills, with the ability to manage multiple priorities and maintain high professional standards.
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Experience of working sensitively with young people affected by mental health challenges and past trauma, with an empathetic, non-judgemental approach and the ability to build supportive but appropriately boundaried relationships.
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Up-to-date knowledge of best practice in safeguarding and promoting the welfare of children and young people, and the ability to apply this in practice.
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Confident IT skills, including use of the Microsoft Office suite, email, internet-based tools and social media.
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Commitment to KLS’s mission, vision and values.
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Passion for social justice, education and championing the strengths of families from refugee and sanctuary-seeking communities.
Desirable Experience
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Demonstrable experience of managing and supporting volunteers.
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A recognised qualification in youth work, teaching or a related field.
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Experience of monitoring and evaluating projects, including collecting evidence of impact and contributing to reports for funders.
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Ability to communicate in another language, particularly Arabic, Somali, Farsi, Amharic and/or Tigrinya.
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Knowledge of Battersea, Wandsworth or similar local communities.
Other Requirements
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Willingness to work evenings - Monday or Tuesday evenings are a requirement and occasional Wednesday and Thursday evenings
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Enhanced DBS check required (to be undertaken upon appointment)
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Participate in regular supervision and annual appraisals; help to identify your own job related development and training needs.
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Always work with anti-discriminatory, empowering practice, ensuring everyone is treated with dignity and respect.
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Adhere to Katherine Low Settlement’s code of confidentiality, safeguarding and equal opportunities policies.
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Undertake your role in a professional manner and maintain a high-quality standard of work in accordance with the aims, values and ethos of KLS.
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Excellent communication skills, both written and verbal, with the ability to engage effectively with young people, families, colleagues and partner organisations.
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Ability to motivate, support and encourage young people to build confidence, skills and aspirations.
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Ability to work effectively as part of a small team, while also working independently, using initiative.
Further Information
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Katherine Low Settlement is committed to equal opportunities.
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All offers to work at Katherine Low Settlement are subject to two satisfactory references, which is standard KLS policy applicable to all roles. KLS also ask for an enhanced DBS check.
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You will adhere to matters of confidentiality concerning this role and the KLS team.
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An induction is given to new staff, which includes sharing our policies and procedures relevant to this post.
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There is a 6-month probation period for this role.
We work to reduce poverty and isolation and bring the community together.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Based at our Camberwell office with regular travel across London
Ref: ELSC-261
Are you passionate about helping children and young people overcome barriers to education? Do you have experience supporting young people affected by trauma, exploitation or exclusion to re-engage with learning and achieve positive outcomes?
If so, St Giles Trust is looking for an Education Liaison Specialist Caseworker to join our Violence, Exploitation and Safety Service (VESS), providing specialist education support to children and young people across London.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About the service
The Violence, Exploitation and Safety Service (VESS) supports children and young people affected by, or at risk of, violence, exploitation and extra-familial harm.
Working alongside education providers, families, local authorities and safeguarding partners, the service helps children overcome barriers to education, improve safety and wellbeing, and access the support they need to achieve positive, sustainable futures.
About this key role
As an Education Liaison Specialist Caseworker, you will provide specialist education support to children and young people who are disengaged from learning or at risk of exclusion, many of whom have experienced trauma, exploitation or significant disadvantage.
You will manage a caseload of children and young people, delivering one-to-one interventions and group sessions within Pupil Referral Units (PRUs), Alternative Provision and community settings. Working collaboratively with families, schools and professionals, you will help children access safe, appropriate education pathways while ensuring their voice remains central to every stage of support.
You will also advocate for children with Special Educational Needs and Disabilities (SEND), helping families navigate education systems and secure the support needed to improve attendance, engagement and long-term outcomes.
What we are looking for
- Experience supporting children and young people with complex needs, including those affected by trauma, violence, exploitation or disadvantage.
- Good understanding of SEND, school exclusion, attendance, reintegration and education transition processes.
- Experience working with children attending PRUs, Alternative Provision or specialist educational settings.
- Experience completing assessments, managing risk and developing outcome-focused support plans.
- Experience working collaboratively with schools, families, local authorities and multi-agency professionals.
- Knowledge of contextual safeguarding, extra-familial harm, exploitation and serious youth violence.
- Experience delivering engaging one-to-one interventions and groupwork with children and young people.
- Strong communication, advocacy, assessment and case management skills.
- Good written and IT skills, including maintaining accurate case records and reports.
An Enhanced DBS check, including a Children’s Barred List check, is required for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, access to clinical supervision, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
If you have any queries, or require further support, please contact us.
Closing date: 9 am on 21 July 2026.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
To apply for this role please head over to our website and complete an application form.
Are you ready to supercharge our fundraising and bring bold, creative digital energy to the Community Hospice?
We’re on an exciting mission to grow our income, reach new supporters, and tell powerful stories of care and we need someone With an established brand and a relationship-focused fundraising strategy at the heart of our work, this is a fantastic time to join our Fundraising Team. You’ll have the opportunity to build meaningful connections with our supporters, strengthen long-term relationships and help grow the vital income that enables us to support people and families across our community.
The Individual Giving Fundraiser is a key role within a busy fundraising team,
responsible for maximising engagement and income through one-off donations, regular giving and in-memory fundraising. You’ll play a central role in creating thoughtful supporter journeys, delivering excellent stewardship and ensuring every supporter feels valued and connected to the difference they make.
This varied role combines relationship building, supporter care and fundraising activity
— from being the first point of contact for our individual giving supporters, to developing in-memory campaigns and events that celebrate and honour the lives of loved ones. You’ll work collaboratively across the hospice to create meaningful experiences that inspire continued support.
You’ll be a proactive and organised self-starter who understands what motivates
supporters and enjoys turning ideas into action. With excellent communication skills, a
calm approach under pressure and a passion for building relationships, you’ll help us
create lasting connections that make every moment matter.
Application deadline: Wednesday 15 July 2026 Midday
Interviews: TBC
Please note that only short-listed candidates will be contacted.
We reserve the right to close this job advertisement early if we receive a sufficient number of applications. To avoid disappointment, we encourage interested candidates to submit their applications promptly.
Thank you for your understanding.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Men are dying too young – and it doesn’t have to be that way.
Around the world, men are facing a health crisis: prostate cancer, testicular cancer, poor mental health and suicide. At Movember we’re on a mission to change the face of men’s health by making it easier for men to talk, act and live longer healthier lives.
Every project, every campaign, every idea adds up to real change. You’ll be part of a purpose-fueled crew who believe making an impact and having fun should go hand in hand. Your mission is calling.
DO GOOD. Work for Movember.
Your Mo-Mission (should you choose to accept it):
Movember has an ambitious five-year strategy, and this nine-month contract role sits right at the heart of making it happen. As Project Manager, Global Fundraising, you'll be the connective tissue between Movember's global and local fundraising teams, keeping complex, multi-workstream initiatives moving on time, on scope, and on target across every market we operate in.
Working closely with the Global Director of Mass Fundraising, the Global Director of Markets, the Interim CEO, and the Campaign Steering Committee, you'll help design and deliver the annual Global Campaign Plan, manage the cross-functional Campaign squad, and develop fundraising initiatives that local teams across six markets can actually bring to life. That means building clear briefs, practical toolkits, and implementation guidance that translate global ambition into local execution, and then partnering with those local teams to make sure they have everything they need to succeed.
On any given day you might be managing project plans and timelines, facilitating steering committee sessions, identifying risks before they become problems, tracking KPIs across markets, or supporting the Interim CEO on organisation-wide delivery of the One Mo Plan. You'll also shape and embed best-practice project management methodologies that scale, and lead retrospectives that make Movember smarter year after year.
This is a global role, and that means some out-of-hours collaboration across time zones is part of the deal. Based in London and reporting to the Global Director of Fundraising, this is a full-time, nine-month fixed-term contract for someone who combines genuine fundraising expertise with serious project management discipline, and who thrives on bringing order to complexity without losing sight of the mission.
No Moustache Required - but the following are:
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5+ years of experience across project management and fundraising, with a track record of delivering complex, multi-workstream projects on time and to target
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Proven experience designing and delivering fundraising initiatives, including the development of toolkits, briefs and implementation resources for local market teams
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Strong experience working with cross-functional or geographically dispersed teams, with the ability to coordinate and align across time zones and organisational levels
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An influential stakeholder manager, comfortable negotiating, challenging, and bringing people along at all levels, including senior leadership and local market leads
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An excellent communicator: clear, calm, and confident presenting to a range of audiences including international stakeholders and board-level leadership
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Strong attention to detail without losing sight of the bigger picture
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A creative, pragmatic and solutions-focused mindset, with the ability to balance global consistency with local market flexibility
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Proficiency in project management tools, preferably Asana, alongside platforms such as Box and Salesforce
Not Mission Critical - but for extra bonus points:
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Experience working in a global organisation with cross-market fundraising responsibilities
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Familiarity with CRM best practice, particularly Salesforce, in a fundraising or campaign context
GOOD CAUSE:
Working for Movember, you’ll help turn ideas (and moustaches) into millions for men’s health. Every bit we raise changes the face of men’s health by funding research, improving treatments, and supporting programs that help save lives.
We’re even shaping government policies on men’s health worldwide. By meeting directly with lawmakers, and helping them understand how more investment on men’s health benefits not just men, but all the communities they serve.
GOOD VIBES:
We love weekends. That’s why our Fridays finish early for nine months of the year. But we also love our office vibe. Because here, it always feels like something big is about to happen. Be it an office-wide surprise birthday party (with cake!) or an open invite for all to hit the pub.
Come the hairy season, the energy cranks up. We’re talking celebrity visits. Live stunts on-site for TV and radio. And when we hit a fundraising milestone, the office gong might even go off. But, for those who prefer calm, no probs: hybrid working means you work where you feel best.
GOOD CREW:
Spoiler alert: we’re a no-ego, all-impact crew. That means everyone gets a say, from new starters to those leading the charge. Collaboration over hierarchies, curiosity over rigid process. And it’s true across all our offices worldwide. We work as one, sharing expertise and celebrating wins. All in the name of making the biggest impact across the globe. United, we Mo.
Being different is how we started. And it’s also helped us raise $1 billion for men’s health. So, we know the power of diverse experiences, skills and perspectives.
Movember is committed to promoting a diverse and inclusive community and workplace - a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution. We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants’ skills, experience and knowledge, ensuring all applicants are treated fairly.
Do you want to DO GOOD?
If so, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Make Your Numbers Matter!
We’re looking for a Head of Finance to help drive our mission of supporting mental health in Herefordshire. If you’re a skilled finance professional who wants to make a real difference, we’d love to hear from you
The Role
You’ll lead all aspects of our finance function, working closely with the CEO and senior team to:
- Lead day-to-day finance, payroll, and reporting
- Lead budgeting, forecasting, and financial planning
- Ensure strong governance and compliance
- Deliver clear insights to support decision-making
- Line-manage the Finance Officer
- Develop future state planning and insight
What You’ll Bring
- 5+ years financial management experience.
- Strong accounting, reporting, and budgeting skills with ACCA qualifications.
- Knowledge of charity finance (SORP desirable)
- Great organisation and communication skills
- A passion for making a difference
Why Join Us?
- Meaningful, community-focused work
- Supportive and friendly team
- Flexible, part-time hours based in central Hereford
Closing Date: Monday 3rd of August 2026
This post will require an Standard Disclosure and Barring Service Check. Please note: This vacancy may close early if we receive a high volume of suitable applications.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Head of Finance
Location: Fully remote with flexible working arrangements. You must be able to travel 1-2 times per month for a team day in Bristol, Reading, or London, for which expenses will be covered.
Salary: £46,350 - £49,440 depending on experience
Contract: Part-time (0.8 FTE, 4 days per week), Permanent. We are flexible with how these hours are worked - working pattern to be discussed with the successful candidate.
Closing date: Monday 13 July
Interview date: Week commencing 27 July
Start Date: ASAP - this is a new role
Reporting to: Operations Director
Direct Reports: Finance Officer
Role Purpose
The Head of Finance plays a key role in supporting Good Faith's financial health, sustainability and growth. Working closely with the Operations Director and colleagues across the organisation, they provide the financial insight, systems and support that help teams make informed decisions, deliver impactful work and plan confidently for the future.
The role combines hands-on financial management with the ongoing development of financial systems, tools and processes to support Good Faith's growth and evolving needs.
Working in partnership with the Operations Director, Senior Leadership Team, thematic project delivery ("track") leadership teams and project leads, the Head of Finance helps promote sound financial stewardship, clear reporting and responsible use of resources.
The role also provides financial management support to Good Faith Foundation, working alongside its trustees and Charity Development Lead.
The Head of Finance line manages the Finance Officer, supporting their development and helping to ensure the smooth day-to-day running of the finance function.
Key Responsibilities
Financial Management and Reporting
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Support the effective management of Good Faith's finances, helping to ensure accurate reporting, strong financial stewardship and long-term sustainability.
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Prepare monthly management accounts, including profit and loss, balance sheet and cashflow reporting.
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Provide clear, timely financial reporting and insight to support decision-making by the Operations Director, Senior Leadership Team and Board.
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Help colleagues understand organisational financial performance, identifying trends, opportunities and areas requiring attention.
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Work closely with the Operations Director to develop and improve financial systems, controls, policies and processes that support effective decision-making and organisational growth.
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Coordinate month-end and year-end reporting processes.
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Build positive working relationships with external accountants, banks and other professional advisers.
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Maintain compliance with relevant accounting standards, tax regulations and statutory requirements.
Budgeting, Forecasting and Planning
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Coordinate the annual budgeting process, working collaboratively with SLT and Directors across the organisation.
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Maintain GF’s financial forecast and support scenario planning to inform decision-making and future priorities.
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Monitor organisational, track and project budgets against performance and support teams to understand and respond to variances.
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Provide financial insight and recommendations that help colleagues balance ambition with sustainability.
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Support business planning and provide analysis to inform significant organisational investment and spending decisions.
Project Finance
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Work alongside track leadership teams and project leads to develop, manage and monitor project and track budgets.
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Produce project and track-level financial reporting and analysis, including profitability reporting.
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Help project teams understand financial information and use it confidently in decision-making.
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Provide practical financial support and guidance to help achieve GF’s organisational objectives while making the best use of available resources.
Warm Welcome Campaign
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Work closely with the Warm Welcome Head of Operations and Leadership Team, providing financial support on budgeting, reporting and forecasting.
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Ensure expenditure is accurately recorded, appropriately authorised and aligned with financial policies.
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Produce regular financial dashboards and reporting, highlighting budget variances, emerging risks and opportunities for improved efficiency.
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Provide insight and recommendations that support effective decision-making and responsible resource management.
Cashflow, Reserves and Financial Sustainability
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Monitor and report on cashflow, reserves and wider financial performance, helping SLT plan for the future.
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Manage and process supplier and payroll payments, ensuring appropriate controls and approvals are in place and payments are made accurately and on time.
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Work with the Finance Officer to monitor debtor and creditor performance, supporting the timely collection of income and effective management of liabilities.
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Provide financial insight and scenario planning that supports sustainable growth, informed decision-making and long-term resilience.
Support to Good Faith Foundation
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Provide financial management support to the Good Faith Foundation.
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Oversee the preparation of quarterly management accounts by external accountants, alongside budgets and financial reports as required.
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Support trustees and the Charity Development Lead with financial information, insight and analysis.
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Help maintain appropriate financial controls, governance and compliance arrangements.
Team Management
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Line manage, support and develop the Finance Officer, creating opportunities for learning and professional growth.
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Review and oversee bookkeeping, reconciliations and transactional finance processes.
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Help foster a collaborative, supportive and efficient finance function that supports colleagues across GF.
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Contribute to a positive team culture that reflects Good Faith's values.
Governance and Compliance
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Help ensure GF maintains high standards of governance, accountability and financial compliance.
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Support statutory record-keeping and coordinate company secretarial filings and documentation.
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Coordinate the preparation and submission of VAT returns, annual accounts, corporation tax returns and other regulatory filings, working with external accountants as required.
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Act as a trusted point of contact for external accountants, auditors, legal advisers and other professional advisers.
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Coordinate annual insurance renewals and maintain records of key organisational licences, registrations and financial policies.
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As needed, support audits, compliance reviews and risk management activities, helping to ensure appropriate documentation, controls and procedures are maintained.
Person Specification
Essential Experience
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Qualified accountant (ACA, ACCA, CIMA or equivalent) with at least 2-3 years' working experience
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Experience managing finance functions within an SME, consultancy, social enterprise, charity or purpose-led organisation.
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Experience preparing management accounts, budgets and forecasts.
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Good understanding of UK financial reporting, tax and compliance requirements.
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Experience managing cashflow and financial planning.
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Proficiency in accounting software (Xero) and Microsoft Excel/Google Workspace.
Essential Skills
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Strong analytical and problem-solving skills.
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Ability to communicate financial information clearly and confidently to non-finance colleagues.
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Excellent organisational skills and attention to detail.
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Ability to manage multiple priorities and deadlines effectively.
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Strong relationship-building skills and the ability to work collaboratively with a wide range of people.
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The ability to balance financial sustainability with organisational ambition and social impact.
Desirable
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Experience in consultancy, professional services, social enterprise or charitable sectors.
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Experience managing the finances of grant-funded projects
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Experience supporting boards, trustees or senior leadership teams.
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Knowledge of charity finance and governance requirements.
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Experience supporting and developing colleagues through line management.
Personal Attributes
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Collaborative and relationship-focused, with a genuine desire to support others.
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Inclusive in approach and committed to building positive working relationships
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Proactive and solutions-oriented, with the confidence to improve systems and ways of working.
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Trustworthy, accountable and able to exercise sound judgement.
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Comfortable working in a dynamic and evolving organisation.
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Able to balance ambition with pragmatism, helping the organisation make the most of its resources.
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Committed to Good Faith's mission, values and the positive impact of our work.
Key Relationships
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Operations Director
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Senior Leadership Team
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Project Leads
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Thematic project delivery leadership teams
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Finance Officer
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Good Faith Foundation Charity Development Lead and Trustees
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External accountants and professional advisers
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Clients, funders and other partners as required
Please review the attached JD for full information on how to apply.
The client requests no contact from agencies or media sales.
Do you enjoy building relationships that inspire others to bring lasting change? We’re looking for a Christian who is passionate about seeing people released from leprosy in the name of Jesus. If you’re called to mission and want to use your skills to build God’s kingdom here on earth, we’d love to hear from you!
We’re looking for a relational person to nurture a group of major donors, ensuring that they feel valued, informed and inspired. You’ll help people to fulfil their God-given calling to stand with those in need, increasing financial support for people affected by leprosy. You’ll also play a key part in identifying and developing new business opportunities across philanthropic networks and diaspora groups.
It’s a fast-paced role with a high workload, demanding the ability to balance strategic thinking with hands-on relationship management. You’ll need excellent analytical skills and be able to use data to inform strategy, prioritise opportunities, develop clear action plans and produce clear reporting. Telling emotive stories about the people we support is also vital to this role, so you’ll have an external mentor who will hone your superb writing skills to fundraising perfection. It is likely that you will have had experience in fundraising or a commercial background in a sales or key account management.
You’ll be joining a Christ-centred, fun and supportive team. We have a culture of growing and learning together, providing extensive training in fundraising and international development. We have award winning levels of staff engagement and we’re Charity Times and Third Sector award winners. In addition, you’ll also have exciting opportunities to visit projects overseas.
Today, one person is diagnosed with leprosy every three minutes. It is a disease of poverty, striking the most vulnerable. The physical effects of the disease are brutal, but the social effects are even worse. Severe stigma means that people can be thrown out of their families and communities. Rejected and isolated, they are left with no opportunities and no hope. This is not how God wants people affected by leprosy to live. Our work aims to restore life in all its fullness.
The Leprosy Mission (TLM) is the world’s largest leprosy-focused organisation, a pioneer in our field, with 152 years’ experience serving people affected by this disease. We work in nine countries across Africa and Asia.
TLM is a Christian charity, serving people of all faiths and none. You will represent the Mission’s purpose and ethos to external audiences. In this role you will pray with supporters, team members, and people overseas. You’ll also produce Christian communications. There is therefore an occupational requirement for the Senior Partnerships Executive to be a committed Christian.
TLM has a zero-tolerance policy towards any abuse, neglect and exploitation of all people. Successful candidates are expected to understand, sign and comply with all organisational policies, including the Safeguarding Code of Conduct and the Safeguarding Policy. Recruitment to all roles within TLM includes criminal record checks and the collection of relevant references. A criminal record will not necessarily bar you from joining us as an employee; this will depend on the circumstances of any offences. We are committed to diversity and welcome applications from appropriately qualified people from all sections of the community, who have permission to work in the UK.
Salary: Circa £36,000 per annum + 10% pension contribution.
Contract and hours: Permanent, full-time, 35 hours per week.
Location: Hybrid working with two days per week in Peterborough.
For more information on this role and the work of TLMGB (and to apply), please visit our website via the apply button.
Closing date: Thursday, 23 July 2026.
Preliminary interviews (via Teams): Date to be agreed.
In-person interviews (Peterborough Office): Tuesday, 4 August 2026.
We will shortlist and preliminary interview candidates before the closing date, so please apply as soon as possible.
Registered Charity number 1050327.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We’re looking for a skilled digital communicator who understands what works online and can turn ideas into clear, compelling content across social, web and email. Your work will raise the profile and priority of public libraries with key audiences, including local and national politicians, while keeping our members informed about the impact we deliver on their behalf.
You’ll work closely with the Communications and Advocacy Manager as part of our Policy, External Affairs and Research (PEAR) team. The team leads our work to influence policy, build partnerships and raise the profile of public libraries nationally and locally - working with government, partners, the media and our members.
You’ll write with clarity, create simple visuals or video, and use data to improve performance. Crucially, you’ll balance creativity with consistency - working within our tone of voice while handling nuanced and sensitive issues.
You don’t need a library background, but you must believe in the power of public libraries to open up opportunities, expand horizons and bring communities together.
About us
Libraries Connected is the national membership body for public library services.
We are an independent charity representing almost every public library service in England, Wales and Northern Ireland – 176 services, with around 3000 branches serving over 61 million people.
We bring together the people who run these services to collaborate, share knowledge and strengthen the sector’s collective voice.
Our work is led by our members and shaped by their priorities. This means we can respond quickly to emerging issues and provide clear, practical support where it is needed most.
Working at Libraries Connected
We are a friendly, collaborative team of around 20 staff based all around England and Wales.
We value diversity and are committed to promoting an inclusive working environment. We strongly believe that inclusive and diverse organisations are not only better places to work, they are more innovative, make better decisions and are more successful. We value people who bring unique perspectives and knowledge to our team.
We want to make our recruitment process as fair as possible. To reduce bias, we shortlist candidates based on their responses to up to five application questions. These are designed to tell us about your values, experience, attitudes to work, and transferable skills. We do not ask for a separate cover letter or supporting statement.
We offer flexible working as standard, helping work fit around family and caring responsibilities. Many of our staff work their hours in different ways, including compressed hours. We are open to discussing what would work for you and be possible for the role.
All roles are remote and are open to applicants who live anywhere in the UK. We provide staff with a home office set-up including laptop, monitor and phone. There is the option to work from our central London office or use a co-working space if it is not possible to work from home.
We welcome requests for adjustments to our standard recruitment processes for anyone who needs them.
Job details
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Hours: 0.8 FTE
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Contract: Fixed for 15 months, with an expectation to continue subject to income generation
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Location: Home-based (with occasional UK travel)
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Application deadline: 9am, Thursday 16 July 2026
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Planned interview date: Wednesday 22 July (interviews will be held online)
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Salary: £34,584.60 (pro rata). Payscales reviewed on annual basis
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Employer pension contribution: 7%
Job description
Overall purpose
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Work with a high degree of autonomy to plan, create and publish digital content, taking ownership of content ideas, quality and performance, and using professional judgement to manage risks and escalate reputational issues where appropriate.
Social media
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Plan and publish daily content across LinkedIn, Facebook, Instagram and Bluesky
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Use Buffer to schedule content in line with organisational priorities
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Write engaging, accessible posts that reflect our tone of voice
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Create a mix of content including text, video, photography and graphics
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Work with colleagues to identify stories and opportunities for content
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Use AI tools (such as Copilot) to generate ideas and optimise copy
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Monitor performance and engagement across channels
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Produce weekly reports and use insights to improve reach and impact
Website
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Create and update content, including news stories, project pages and resources
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Ensure content is accurate, accessible and up to date
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Commission and edit blog posts from members and partners
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Work with developers to fix issues and improve functionality
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Produce a regular (approx. monthly) email bulletin using Mailchimp
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Work with colleagues to identify content and key messages
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Use A/B testing and analytics to improve performance
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Ensure emails follow best practice for design and accessibility
YouTube
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Manage the organisation’s YouTube channel as a repository for webinar content
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Upload and organise recordings with clear titles and descriptions
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Promote existing content across other channels
Design and content production
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Format documents into house style ready for publication
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Create graphics and simple data visualisations for social media and reports
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Support the production of high-quality, consistent visual content
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Commissioning, briefing and liaising with external designers, photographers and videographers
Advice and guidance
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To act as the organisation’s digital communications specialist, providing expert advice on all aspects of digital communications, including best practice, design and usage
Relationships
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Build strong working relationships with colleagues across the organisation to identify content, align messaging and support delivery of strategic priorities.
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Develop and maintain relationships with external partners, including communications and marketing contacts in member library services, sector bodies and government departments.
Person specification
Experience, skills and knowledge
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Ability to manage social media channels for an organisation, including planning, publishing and evaluating content
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Strong writing and editing skills, with the ability to produce clear, engaging and accessible content and communicate complex or sensitive issues in a balanced, audience-appropriate way
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Ability to create multimedia content, including short-form video and social media graphics
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Confidence using AI tools (e.g. Copilot) to draft, edit and refine content in line with organisational policy
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Ability to use email marketing platforms (e.g. Mailchimp), including segmentation and A/B testing
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Understanding of analytics and optimisation, including Google Analytics, SEO, GEO and performance reporting
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Ability to use social media scheduling tools such as Buffer or similar
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Able to edit blogs or contributed content for clarity, tone and impact
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Ability to manage website content using a CMS (preferably Drupal or WordPress)
Desirable
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Experience of managing social media and producing content for an organisation
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Experience of working in the charity sector
Our vision is an inclusive, modern, sustainable and high-quality public library service at the heart of every community in the UK.
The client requests no contact from agencies or media sales.