Support service manager jobs
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About MediCinema
MediCinema is a unique national, UK registered charity that improves the wellbeing and enriches the quality of life of NHS patients, their families and carers through the power of the shared cinema experience and the magic of film. We achieve this by building and running cinemas in hospitals and places of care equipped with space for beds, wheelchairs and medical equipment, and providing free films and activities for patients of all ages. Our services help to improve emotional, mental and physical health, reducing isolation, anxiety and stress, and increasing patient resilience to help them cope with what they’re going through.
The Role
We are looking for a fixed-term maternity-cover Deputy Cinema Manager to join the team at our established MediCinema based in Royal Hospital for Children in Glasgow, serving paediatric patients in the Royal Hospital for Children, and adult patients from the Queen Elizabeth University Hospital.
The post-holder will work with the Cinema Manager and the team of nurses and volunteers who support our MediCinema, and will work closely with them, the hospital, and with central office operations team to prepare for and run successful film screenings each week.
We run 4 regular inpatient screenings each week which includes evenings. The post holder will be required to work on a shift pattern to include evenings each week and potentially weekends. There will also be a programme of additional Tailored and Personal screenings on top of these regular inpatient screenings.
The role offers a unique, exciting and extremely rewarding opportunity for someone interested in a service delivery role at the heart of our charity, involving direct contact with the patients and families we support.
Main Tasks and Responsibilities
Service Delivery
- Support the Cinema Manager in delivering a programme of screenings each week as agreed according to the operating procedures of a MediCinema, including running and managing screenings on your own. Most screenings are held in the evenings so the role requires regular evening working.
- On screening days be responsible for:
- Marketing the service through the hospital’s wards, organising collecting and returning patients, and for safety and care in the cinema itself.
- Taking responsibility for health and safety of patients coming to the cinema, and the safety and appearance of the cinema space itself.
- Preparing and operating the digital projection equipment for the screening, ensuring that films are always screened to the highest technical standards. Training and ongoing technical support will be provided for this.
- Ensuring that all operational, welfare and safeguarding policies set out by MediCinema are followed accordingly and that, where appropriate, consent forms are obtained for photographic or filmed records.
- Ensuring that all aspects of the operation comply with relevant health and safety legislation, and that areas where MediCinema might be in breach of such are dealt with immediately or brought to the attention of the appropriate authorities for rectification.
- Keeping accurate monitoring and operational records, including contacts and database updating as required
- Help the Cinema Manager collate, analyse and report back on agreed metrics and KPI’s
- Assist with arranging and running any special events and special screenings
- When required, arrange and run additional personal screenings for patients unable to attend regular screenings, plus special tailored screenings with hospital departments and patient groups.
- Support the development and roll out of any new type of screenings we embark on.
- Support the delivery of our ‘Beyond the Big Screen' bedside services, including our Disney ‘Moments that Matter’ work.
Nurse & Volunteer Management
- Help the Cinema Manager build, manage and support the team of nurses and volunteers to assist in the duties outlined above and to ensure that screenings run safely and smoothly – this will include assisting with recruitment and creating monthly rotas.
Marketing and Relationship Management
- Be proactive in marketing the service within the hospital, building relationships with key hospital staff, and working alongside our partner Glasgow Children’s Hospital Charity who kindly support our paediatric screenings.
- Help develop and manage effective partnerships throughout the hospital and community.
- Representing the organisation effectively and compellingly at all times.
- Support the programming and development of the MediCinema as a centre for entertainment, being pro-active in developing a creative programme of sustainable events at each site. This could include fundraising events, live performance and other relevant activities.
Administration and other duties
- Deputise for the Cinema Manager as and when required.
- Provide holiday or emergency screening cover when required.
- Help manage the collection, loading and returning of films.
- Champion the work of MediCinema within the hospital and cinema environment, as well as confidently and positively representing MediCinema in all interactions and at any meetings and events.
- Contribute to the strategic development of the Glasgow MediCinema, operations and MediCinema as a wider organisation
- Communicate effectively with all team members, ensuring an inclusive and whole organisation approach
- Undertake other tasks, projects and duties as reasonably required.
MediCinema is a small team and staff members are expected to support each other and share cross-organisational work in addition to fulfilling individual responsibilities.
The Person
We are looking for a high energy, enthusiastic, self-motivated individual who is passionate about helping people and delivering impactful and effective services. They should be a warm, welcoming and positive person who can demonstrate the following skills and qualities, ideally combined with some experience in a people-facing/community-facing role:
- Strong organisational skills with a good attention to detail.
- A proactive, resourceful, problem-solving approach.
- An ability to work both on their own and as part of a team.
- Experience in using IT and an ability to quickly learn and understand new systems and technology. Please note full training on ingesting films and running the projection equipment will be provided so direct projection experience, while beneficial, is not required.
- Excellent communication skills and an ability to caringly and openly relate to and build relationships with a wide variety of people, from children, family members, volunteers and hospital staff.
- Flexibility and adaptability, and enjoyment of a working environment where no two days are the same.
- Demonstrate tact and sensitivity when dealing with people with a variety of needs and be aware of issues relating to confidentiality and safeguarding.
- Interest and evidence of prior experience in healthcare, wellbeing and/or film & cinema.
- A sense of humour and congenial demeanour to help patients and families feel at ease and enjoy their MediCinema experience.
Please note the role will require an Enhanced Disclosure check, which we will arrange.
How to Apply
If you have a passion for health, wellbeing, film and the arts, and are a driven, highly-organised, compassionate and enthusiastic individual, we would love to hear from you.
Please send your CV and a covering letter telling us what appeals to you about this role and what makes you a strong candidate (no longer than one side of A4).
Please note applications will be anonymised.
We are an equal opportunities employer and an accredited Living Wage Foundation employer. If you require any reasonable adjustments in the recruitment process please let us know.
Registered Charity
6 - 10
We provide cinema experiences inside hospitals to support the emotional, physical and mental health of NHS patients.
The client requests no contact from agencies or media sales.
Thank you!
About The Advocacy Project
We help people speak up and make decisions about their health, wellbeing and social care. We’re here to make sure people who are vulnerable because of their circumstance can understand their rights, make effective choices about their lives and voice their concerns.
Some of the ways we do this include:
·advocacy services that make sure people can express their wishes when decisions are being made about their care or wellbeing
·user involvement projects that help organisations improve what they offer by listening to people who use their services
·local Healthwatch services, which act as health and social care champions for the areas they serve and give people a direct channel to share their feedback
Our services are independent, confidential, and free to those receiving them. Together, our teams are standing up for essential rights and supporting people to have a say on the issues that matter to them.
About the role
You’ll provide a warm and professional presence and a welcoming space to everyone that contacts The Advocacy Project. You’ll interact regularly with senior managers from local government and the NHS, local councillors, charities, and people in need of our services. Some of those who use our services may be unwell or in desperate need of help. A calm, professional manner is therefore key. You’ll be proactive in finding ways to help people, whether through making a referral to our services or signposting to services provided by other organisations.
Key responsibilities
î Answer calls professionally and in line with our customer service standards
î Manage the info email box ensuring all queries are dealt with in a timely and professional manner.
î Listen to voicemails and take appropriate action
î Refer queries about existing referrals to the appropriate advocate or service manager proactively. Where appropriate chase to ensure that the advocate or manager has continued to work on the case
î Make referrals to our own service using the web form which helps you enter relevant information into our Case Management System
î Maintain a list of services provided by other organisations so that you can signpost people if they need a service that we do not offer
î Upload reports received from external agencies into our Case Management System
î Act with care and attention in line with our data protect and confidentiality policies; you’ll be dealing with sensitive personal data
î Follow a simple flowchart; remain alert to potential safeguarding situations where prompt action needs to be taken to keep people safe
î Call the Duty Advocate and request assistance on complex cases
î Raise potential issues and problems with your manager at the earliest possible opportunity
General responsibilities
î Participate in team meetings and training
î Participate in personal, team and organisational development
î Contribute to monitoring reports
î Keep to our policies, including health & safety, safeguarding and risk regulations
î Work to our mission, vision, and values
î Carry out other projects and tasks as needed
Person specification
We welcome applications from people with transferrable skills and qualities, and people with diverse employment histories and personal backgrounds.
Essential qualities and attributes:
î Aligned to our values – voice, rights, and choice
î Calm empathetic professional manner
î Shows professional curiosity – no stone unturned when trying to find the root cause of issues that individuals face
î Proactive and responsive
î Committed to high quality work
î Team player
î Experience of customer care or helplines, including handling telephone calls
î Good knowledge of IT – Microsoft Office and other databases
î Experience of data entry
î Experience of working to customer service standards
Desirable knowledge, experience and qualifications:
î Ideally you have worked in health and social care. Experience of working in consumer organisations such as a utility company would also be beneficial
î Good understanding of advocacy
Benefits of working for us
We’re committed to providing an empowering, flexible and supportive working environment for all our staff.
Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.
All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.
We are a Disability Confident and Mindful Employer.
Registered Charity
21 - 50
We help people speak up and make decisions about their health, wellbeing and social care.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us:
Join an amazing charity that makes a difference for more than 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups, including people from ethnic minority backgrounds, LGBTQ+ individuals, previous convictions and those with lived experience of the conditions we represent.
We are committed to fair and inclusive recruitment, with disclosure only requested where relevant at the appropriate stage
We believe that by creating opportunities for all, we strengthen our impact and better support the communities we are committed to serve.
Muscular Dystrophy UK connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So everyone can get the healthcare, support and treatments needed to feel good, mentally and physically.
This is an exciting time to join Muscular Dystrophy UK. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.
About you
- This role sits within the Finance team and is focused on delivering accurate, timely income reconciliation and finance-led grants administration.
- You will work closely with Supporter Services, Research, and wider teams to ensure: all income streams are correctly reconciled, posted, and understood.
- You will report to the Head of Finance and Resources
Values and behaviours:
- A positive attitude and approach that reflect the charity’s values.
- Seek opportunities to contribute to the development of the charity.
- A commitment to and an understanding of disability issues, equality, diversity and inclusion.
- Always demonstrate role model behaviour.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We believe in supporting our people both professionally and personally.
Alongside a competitive salary, we offer a comprehensive benefits package designed to promote wellbeing, work–life balance, and career development. Our offer range of benefits includes great pension contributions, life insurance, cycle scheme, health cash plan, employee assistance programme, instant retail and events discounts, and much more...
Location: We operate a hybrid model (home and office, London SE1).
Closing date: Friday 26th June at Midday
Interview dates: NB: Please note that we are interviewing on a rolling basis and may close the advert earlier than the stated deadline if we successfully fill the role.
Registered Charity
51 - 100
We connect a community of more than 110,000 people living with one of over 60 muscle wasting and weakening conditions and people around them.
The client requests no contact from agencies or media sales.
Thank you!
Senior Philanthropy Manager – Macmillan Ventures
Contract type: Permanent
Full time: 34.5 hours, we are open to a conversation about how you work these hours
Location: Hybrid between home and our London office (typically 1 day per week in office, plus travel for external meetings as required)
Salary range: £54,000 - £59,000
Are you a high‑value fundraiser with a passion for innovation and impact? Do you have experience developing relationships with high-net-worth individuals and philanthropists who want to drive transformational change?
If you’re excited by the potential of venture capital, technology and philanthropy to reshape cancer care, this could be the role for you.
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
Our new organisational strategy sets out how we’ll fight even harder to make every pound raised count for even more. With your help, we’ll transform cancer care for good.
About the role
You will play an important role in helping Macmillan harness philanthropy to deliver our mission. Macmillan Ventures is our impact investing programme, backing the most promising technologies in the sector – from precision medicine to AI‑enabled diagnostics – by partnering with some of the most exciting start‑ups in the world to transform cancer care.
In this role, you will build and inspire a community of forward‑thinking philanthropists to provide the capital needed to power this work. You will help shape and grow Macmillan Venture Partners, positioning it as a compelling, high‑impact opportunity for philanthropists who want to combine charitable purpose with an interest in innovation and venture capital.
Working closely with a network of senior volunteers, investment professionals, entrepreneurs and technology pioneers, you will unlock new relationships, grow significant income and strengthen Macmillan’s position as a leader in philanthropic impact investing. This is a highly collaborative role at the intersection of philanthropy, innovation and cancer care.
Key responsibilities:
- Develop new and existing high‑net‑worth relationships in support of Macmillan Ventures.
- Deliver income against an ambitious multi‑million‑pound campaign target over the next five years.
- Steward and cultivate high‑value gifts (£50k to £1m+) from high‑net‑worth individuals with a strong interest in delivering Macmillan’s mission through innovation and venture capital.
- Contribute to shaping our Impact Investing proposition, working closely with the wider Philanthropy and Macmillan Ventures team to create a compelling case for support.
- Inspire and support a network of senior volunteers to expand our reach and grow support, particularly among investment professionals, entrepreneurs and technology pioneers.
- Work closely with the Stewardship and Operations team to drive a data‑led approach to fundraising, including prospect research, pipeline management and impact evaluation.
- Collaborate with Corporate Partnerships colleagues to ensure a joined‑up approach to cultivation and stewardship across the wider division.
About you
You will be an experienced high‑value fundraiser who brings:
- A track record of securing six‑ and seven‑figure donations from high‑net‑worth individuals.
- Experience of working with senior volunteers to grow networks and secure donations.
- Excellent communication and relationship‑management skills, with the confidence to lead relationships with successful, high‑profile donors.
- Experience of working across a large, complex organisation to deliver a great donor experience.
- Experience of using data and insight to drive fundraising activity.
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- 120+ learning and development offers, with access to external professional qualifications
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment process
Application deadline: 23:59 on Wednesday 24th June
Interview dates: Online interviews will be held on the weeks commencing 29th June and 6th July (exact dates TBC)
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
So we can support you to be your best during the application or interview process, please contact Macmillan TA Team for advice and reasonable adjustments.
We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.
Registered Charity
More than 1000
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.
The client requests no contact from agencies or media sales.
Thank you!
Situated within beautiful gardens and grounds, the Royal Hospital for Neuro-disability (RHN) is a leading national centre of excellence and one of the longest-running charities and independent hospitals in the UK.
Set in a stunning Grade II listed Victorian building, the RHN provides adult person-centred services across the entire care pathway—from post-acute rehabilitation to end-of-life care—for people with complex neuro-disabilities and their families. Underpinned by a strong research and education framework, the RHN is more than a hospital; it is a vibrant community where residents engage in music, art, and holistic support to achieve the best possible quality of life.
Job title: IT Project Manager
Salary: £48,000
Location: Putney, London/Hybrid (minimum 2-3 days on site per week)
Contract: Permanent, full time
Closing date: 5th July 2026
To apply for the role, you will need to submit your CV and also a cover letter supporting your application.
We’re looking for an IT Projects Manager to join a small, busy IT team at the UK’s leading specialist centre for complex neuro-disability. The work matters. The projects you deliver help our clinical, operational and corporate teams give better care to the people who depend on us.
You’ll own a varied portfolio of IT projects from start to finish: planning, budgets, suppliers, risk, governance and delivery. We want a project manager who can work both in the detail of a project plan one day, and shaping the bigger picture with senior leadership the next. This is a central role in a small technology team, so your judgement and the relationships you build will really count.
What you’ll bring
- A track record of delivering IT projects to time, cost and quality in a complex organisation
- Strong people skills, so you can talk to clinicians, senior leaders and suppliers and be understood by all of them
- A practical, problem-solving approach to risk, change and competing priorities
- A good understanding of IT infrastructure, software delivery and system implementations
- Useful extras: a PM qualification (APM PMQ, PMP or similar) and experience in healthcare, charity or not-for-profit settings
A note on AI, and how we recruit
We expect our IT Projects Manager to use AI well, and we’d like to hear how you’d do it. In your own words, tell us where AI genuinely helps you work better: planning, tracking, reporting, managing risk. Real examples, please.
What we don’t want is a cover letter written by AI. We won’t use AI to screen applications. Every submission is read by a real person on our team, so it is worth taking the time to write a proper cover letter about your real skills, experience and the way you work.
We want to hear from you, in your own voice. If you want to make a difference, work alongside good people, and help drive change in a specialist care setting, we’d like to hear from you.
Why the Royal Hospital for Neuro-disability is a great place to work:
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Generous Annual Leave entitlement
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Free counselling and therapy sessions and other mental wellbeing support through our partner CIC Wellbeing
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Get involved in our free on-site wellbeing programs, including weekly yoga, and monthly pottery club (we are the UK’s only hospital with its own kiln)!
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Draw down a percentage of your monthly wages a few weeks early to help with unexpected costs.
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Financial support services such as low-interest loans and help with savings accounts through our partnership with London Capital Credit Union.
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Join our wellbeing networks to connect with people in our hospital; we have a Pride network, Women’s network, and our Race Equality network. We also have heritage events to celebrate the diversity of our workforce – most recently we had a South East Asian celebration.
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Free on-site parking (rare in London!)
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More benefits: Cycle2Work scheme, tech purchase support scheme, Blue Light Card discounts, and more.
Please note, to be eligible to apply for this role, you must have the Right to Work in the UK. We are unable to offer sponsorship to applicants currently.
RHN is a care provider for vulnerable patients at extreme risk. In consequence, safeguarding patients will always be our highest priority.
RHN is proud to be a diverse and inclusive employer that respects and values the differences of our people to achieve their full potential. If you require any reasonable adjustments throughout the recruitment process, please do not hesitate to contact our Resourcing Team
The RHN recognise the importance in addressing environmental sustainability and we strive to contribute to reducing our carbon footprint.
We are proud to be Disability Confident Employer and we are committed to building a diverse and inclusive workplace. We encourage applications from disabled people and will make reasonable adjustments to support you through the recruitment process and in the workplace.
We reserve the right to close this advert earlier than the advertised closing date if a sufficient response is received.
Registered Charity
501 - 1000
The RHN is a charity, independent from the NHS but working closely with it, to provide the best possible care for people living with neuro-disability.
Thank you!
Housing Support Worker
Latch is an exceptional charitable organisation that refurbishes derelict and run-down houses in Leeds. Once fully renovated and furnished, our properties offer supported housing for individuals experiencing homelessness or facing housing challenges, empowering them to embark on a journey towards positive transformation in their lives. We provide flexible, individualised support. We are developing our service based on innovati
ve evidence-based practice, incorporating Strengths Based Approaches and Trauma Informed Practice.
Based at our offices in Chapeltown, Leeds, we are recruiting an experienced worker to support our tenants to:
- Establish and maintain their tenancies to prevent recurring homelessness.
- Address their identified and evolving support needs.
- Develop a range of skills so that they can move to independent living.
- Identify and take steps towards achieving their personal goals.
#supportworker #housingsupportworker #homeless #housing #supportedhousing #support #socialhousing #socialwork #homlessness #mentalhealth #traumainformed #socialcare
Non Charity Employer
21 - 50
Creating homes, changing lives and strengthening communities
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Insight Manager (Maternity Cover)
Salary: £41, 439
Location: Remote with occasional travel to Downton / London for meetings
Hours: Full time
Contract: 12 months maternity leave cover
We have an exciting opportunity for an Insight Manager to join our team, playing a key role in how insight, research and evaluation inform decisions and demonstrate impact across the organisation.
Please see below for more information.
About the Role
This is a high-impact role at the heart of how we understand and improve what we do.
As Insight Manager, you will lead on delivering high-quality insight to support decision-making across key areas of the organisation.
You’ll have ownership of insight across our commercial and fundraising activity, as well as supporting our brand and marcomms teams with understanding public perceptions, helping us better understand our audiences, reputation and opportunities to grow impact.
Working as part of a team of Insight Managers and Data Analysts, you will collaborate closely with colleagues to ensure insight is joined-up, relevant and actionable. Alongside your core areas, you’ll also support wider team priorities where needed, contributing to a flexible and collaborative insight function.
You will design, commission and deliver research as well as using our own data to support your insights, working with stakeholders to understand their needs and translating findings into clear, evidence-based recommendations
This is a fantastic opportunity partnering with stakeholders to embed insight and ensure it is used effectively to drive decisions and maximise impact.
About You
Are you passionate about turning data into meaningful stories that drive change?
Do you enjoy working with stakeholders to bring insight to life and influence decisions?
Are you confident working with stakeholders, helping them understand and apply insight effectively?
We’re looking for someone who:
- Brings solid experience in research, insight or evaluation (typically 3–5+ years), ideally within a charity or related setting
- Has experience delivering end-to-end research projects, with a strong focus on quantitative research but equally confident in using qualitative methods
- Is confident working with marketing or fundraising stakeholders
- Can translate complex data into clear, relevant and actionable insights
- Builds strong relationships and enjoys working collaboratively to embed insight into decision-making
- Has experience commissioning or managing external research agencies
- Has an understanding of audience insight, public perceptions or brand research, particularly in charity and not for profit sectors
- Is adaptable and willing to support across a range of insight and research projects
Please note: candidates should have a relevant degree (or equivalent experience).
About the Team
You’ll be part of a collaborative and supportive Data Insight and Research function, focused on ensuring insight and evidence are accessible, useful and embedded in everyday decision-making.
We value curiosity, shared learning and continuous improvement—working together to make sure insights genuinely make a difference.
In return we can offer you:
- Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
- 29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
- Opportunity to buy and sell up to 5 days annual leave per year.
- Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
- 3 volunteer days per year to support the Help for Heroes community.
- A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
Closing date: 24th June 2026
Interview Process: Initial informal conversation, followed by more structured competency based interview with a presentation.
We reserve the right to close this vacancy early if we receive a high number of strong applications.
We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.
The client requests no contact from agencies or media sales.
Thank you!
Hours: 25 hours per week
Base: Shipley office with travel to other offices (Skipton/Harrogate)
Salary: £32,000 – £35,050 (Full time equivalent)
We are seeking an experienced and proactive Volunteer Manager to lead the development, coordination, and growth of our volunteer programme supporting unpaid carers (both adults and young carers).
This role will focus on recruiting, training, and supporting a diverse volunteer base, including members of the public, college students, and student social workers to deliver a range of support across our services. Alongside this, the Volunteer Manager will play a key role in building internal capacity by equipping staff with the skills and confidence to effectively support volunteers in their roles. This is an exciting opportunity to shape and strengthen a volunteer offer that has real impact for carers in our community.
Key Responsibilities
Volunteer Recruitment & Engagement:
- Develop and deliver effective volunteer recruitment strategies
- Promote volunteering opportunities through outreach, partnerships, and campaigns
- Build relationships with colleges, universities, and community organisations to attract volunteers
- Manage the end-to-end recruitment process, including onboarding and safer recruitment checks
Volunteer Training & Development:
- Design and deliver induction and training programmes for volunteers
- Ensure volunteers are equipped with the skills and knowledge needed for their roles
- Support student placements (e.g. social work students) to meet learning objectives
Volunteer Supervision & Support:
- Provide ongoing supervision, guidance, and pastoral support to volunteers
- Monitor volunteer wellbeing, performance, and development
- Address any issues or concerns in a timely and supportive manner
- Foster a positive, inclusive, and rewarding volunteer experience
Supporting Staff to Work with Volunteers:
- Train and support internal staff to effectively supervise and work alongside volunteers
- Develop guidance, tools, and best practice resources for staff
- Promote a culture where volunteering is valued and embedded across the organisation
Quality, Safeguarding & Compliance:
- Ensure all volunteering activity is safe, ethical, and compliant with organisational policies
- Maintain accurate records of volunteer activity and engagement
- Support safeguarding processes and ensure volunteers understand their responsibilities
Service Development:
- Contribute to the ongoing development and improvement of the volunteer programme
- Gather feedback from volunteers, staff, and service users to inform improvements
- Support reporting on volunteer impact and outcomes
For an informal discussion, please reach out to: Dolly Dalton.
This is an opportunity to join a dedicated organisation that is committed to making a meaningful impact on the lives of carers. If you are passionate about supporting others and making a difference, we encourage you to apply.
Carers’ Resource values diversity and is an equal opportunity employer. We encourage applications from all backgrounds.
Closing date for applications: Sunday 28th June 2026
Proposed interview date: Friday 10th July 2026 (Shipley)
Registered Charity
51 - 100
Carers’ Resource exists to support unpaid carers. We provide information, advice & support to carers, to the people they care for and professionals.
The client requests no contact from agencies or media sales.
Thank you!
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Complex needs Service in Croydon.
Sounds great, what will I be doing?
Empower a caseload of service users to manage their health and wellbeing. As part of a team, you will support a staffing rota offering support to service users between the hours of 8am-10pm Mon-Sun each week. In collaboration with your team, you will actively monitor wellbeing, mental health, housing and living environment to ensure service users journey into independence. Moreover, you will take a solution focused and co-produced approach to supporting service users with their move-on into independent living.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You will have experience working with people with mental health and/or dual diagnosis needs, gained through paid or voluntary roles. You will be able to learn quickly, gather and assess information, and make sound decisions while accurately recording and sharing information in line with confidentiality requirements. You will be confident supporting individuals who may display challenging behaviour, using a calm, non-judgemental and solution-focused approach to de-escalate difficult situations and work collaboratively towards positive outcomes. The role requires resilience and optimism, with a strong belief in people's capacity for change, and the ability to work effectively in a fast-paced and sometimes pressured environment. A sound understanding of safeguarding is essential, along with the ability to respond appropriately to concerns. You must also be flexible and willing to work unsociable hours, including early and late shifts and occasional weekends as part of a team rota.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Registered Charity
0
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.
The client requests no contact from agencies or media sales.
Thank you!
Schools North East is approaching its 20th year as the region’s dedicated, independent voice for schools. Over that time, we have grown into a highly successful, dynamic and influential charity, representing over 1,150 schools in the North East and 400 specialist schools nationally.
Our reputation as the Voice of North East Schools is firmly established, trusted by our members, respected by policymakers, and recognised nationally. We are now recruiting a highly motivated Deputy Events Manager to join our small but very successful team to provide maternity cover on a fixed-term basis for up to 12 months. This is an important delivery role within Schools North East, supporting the Events Manager to plan and deliver a high-quality events programme that provides practical support, insight and connection for schools across the North East and beyond.
The role requires someone with strong organisational skills, excellent attention to detail and the confidence to take ownership of allocated events from planning through to evaluation. You will support the delivery of a diverse programme of conferences, webinars, roundtables, training sessions and stakeholder events, helping to ensure that every event is well-run, financially sound, professionally delivered and valued by delegates, speakers, sponsors and partners.
This is a hands-on role in a busy team. You will need to work at pace, manage multiple deadlines, solve problems calmly and build strong working relationships with colleagues, suppliers, venues, speakers, sponsors and school leaders. You will also contribute ideas to improve the events programme, support income generation through delegate engagement, sponsorship and exhibitor activity, and help maintain the high standards associated with Schools North East events.
You will be joining a small, committed and high-performing team, where people take ownership, work flexibly and care deeply about the difference we make. If you combine strong delivery with initiative, creativity and a genuine commitment to supporting education in the region, we would be delighted to hear from you.
The Role
The Deputy Events Manager will support the Events Manager in the planning, coordination, delivery and evaluation of Schools North East’s annual events programme. The role will take responsibility for allocated events and projects, ensuring that each one is delivered to a high standard, on time, within agreed budgets and in line with the charity’s strategic priorities.
This is a key operational role within the Events team. You will work across conferences, online events, webinars, roundtables, training sessions, stakeholder events and other activities that bring together school leaders, business professionals, policymakers, commercial partners and wider education stakeholders. You will help ensure that delegates, speakers, sponsors and exhibitors experience Schools North East events as professional, purposeful and valuable.
Working closely with the Events Manager, you will contribute to the smooth running of the events programme by managing event logistics, coordinating suppliers and venues, supporting speaker liaison, maintaining accurate event information, contributing to marketing activity, supporting sponsorship and exhibitor delivery, and ensuring strong customer service before, during and after each event.
You will also play an important role in evaluation and continuous improvement. This will include gathering feedback, reviewing delegate and sponsor experience, identifying practical improvements, and helping the Events Manager to use evidence and insight to strengthen future events.
The Events Manager retains overall accountability for the events strategy, annual programme, income targets, budgets, commercial growth and team leadership. The Deputy Events Manager will contribute to these areas by delivering allocated events effectively, supporting income-generating activity, identifying opportunities for improvement, and ensuring that operational delivery reflects the quality and ambition of Schools North East. You will also deputise in the absence of the Events Manager.
Join our team
This is an important role in the organisation, working with a team of similarly motivated and like minded people with a strong desire to succeed, make a difference and support education in our region. In your role, you will support and be supported by the wider Schools North East team, which includes a dedicated Events team, Finance & Admin team, Marketing & Communications team, and Policy team.
Key tasks will include, but are not limited to:
Event Delivery and Operations
- Lead on the planning, coordination and delivery of allocated events, from initial briefing through to post-event evaluation
- Manage event logistics, including venue arrangements, delegate information, speaker requirements, supplier coordination, event materials, AV requirements and on-the-day delivery
- Ensure allocated events are delivered on time, within agreed budgets and to a consistently high standard
- Maintain clear event plans, timelines, task lists and records, ensuring colleagues have the information they need to support delivery
- Provide excellent customer service to delegates, speakers, sponsors, exhibitors and partners before, during and after events
- Support the Events Manager in ensuring that operational processes are effective, consistent and fit for purpose across the full events programme
Programme Support and Development
- Support the Events Manager to deliver a comprehensive annual events programme aligned with Schools North East’s strategic priorities
- Contribute practical ideas for event content, formats, speakers, delegate engagement and continuous improvement
- Use delegate feedback, event data and stakeholder insight to help identify opportunities to strengthen the programme
- Support the development of online, hybrid and face-to-face events, ensuring that each format is well planned and professionally delivered
- Work with colleagues across the organisation to ensure events reflect current priorities for schools and provide tangible value to members and stakeholders
Income, Sponsorship and Commercial Support
- Support the delivery of income-generating events, including delegate bookings, sponsorship packages, exhibitor activity and partner engagement
- Help identify potential sponsors, exhibitors, speakers and partners for allocated events
- Liaise professionally with sponsors and exhibitors, ensuring agreed benefits are delivered accurately and on time
- Support the Events Manager with the preparation of information needed for sponsorship, exhibitor and delegate income monitoring
- Contribute to the development of commercial opportunities while ensuring that events remain mission-aligned and credible with schools
Financial and Supplier Management
- Manage event-level budgets for allocated projects, tracking expenditure and income against agreed plans
- Obtain quotes, liaise with venues and suppliers, and support cost-effective procurement for event delivery
- Maintain accurate financial and operational records to support budget monitoring, invoicing and post-event reporting
- Support the Events Manager and Business Manager with the preparation of event information for profit and loss reporting
- Ensure contracts, purchase orders and supplier arrangements are managed in line with organisational processes
Marketing, Communications and Engagement
- Work with the Marketing & Communications team to support effective promotion of events
- Provide accurate event information, deadlines, audience insight and content for mailers, website listings, social media and delegate communications
- Support audience engagement by helping to identify target groups, school networks and stakeholder contacts for allocated events
- Ensure delegate communications are clear, timely and professional
- Help maintain the Schools North East brand and reputation through high-quality event materials, communications and customer service
Team Working
- Work closely with the Events Manager, Events Coordinator(s) and wider team to ensure effective delivery across the events programme
- Coordinate tasks for colleagues, temporary staff, interns or volunteers where required for specific events
- Contribute positively to a small, busy and flexible team, undertaking practical tasks as required to support the wider aims of Schools North East
- Share learning, feedback and improvements to support consistency and quality across events
- Work flexibly, including occasional early mornings, evenings, regional travel and national travel where required
Person Specification
Essential
Event Delivery:
At least 3 years’ experience in event planning and delivery, including responsibility for coordinating events from planning through to evaluation
Operational Organisation:
Highly organised, with strong attention to detail and the ability to manage multiple deadlines, tasks and priorities at pace
Problem Solving:
Able to remain calm under pressure, solve practical problems quickly and respond effectively to unexpected issues during event planning and live delivery
Communication and Customer Service:
Excellent verbal and written communication skills, with the ability to provide professional, responsive and high-quality customer service to delegates, speakers, sponsors, exhibitors, suppliers and colleagues
Stakeholder Relationships:
Confident in building and maintaining effective relationships with a wide range of people, including venues, suppliers, school leaders, speakers, sponsors and partners
Income and Commercial Awareness:
Experience supporting income-generating events, including delegate bookings, sponsorship, exhibitors, ticket sales or commercial partnerships
Supplier and Venue Coordination:
Experience liaising with venues, AV providers, event suppliers and contractors to support high quality and cost-effective delivery
Budget Awareness:
Able to monitor event-level budgets, track income and expenditure, and maintain accurate records to support financial reporting
Technical Skills:
Confident using event systems, CRM or database platforms, virtual event software, G Suite or similar tools, and basic AV equipment
Collaborative Working:
A proactive, can-do approach, with the ability to work independently and as part of a small, busy team
Results Driven:
Highly motivated, target-oriented and committed to delivering high-quality outcomes that support education in the North East
Sector Interest:
An interest in, and ability to quickly understand, the education system and the issues affecting schools Desirable Experience in the education, charity, or membership sector
To apply: Please submit your full CV, clarifying any gaps in employment, along with a cover letter clearly linking your skills and experience to the job description and person specification FAO Lindsay Gerencser.
To apply: Please submit your full CV, clarifying any gaps in employment, along with a cover letter clearly linking your skills and experience to the job description and person specification FAO Lindsay Gerencser.
Registered Charity
6 - 10
For every child, for every school, for the future of our region
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Social Investment Manager
(Please note: The role title internally is System Investment Manager)
Contract Type: Permanent
Full time: 34.5 hours a week
Location: Mobile Worker - there is an expectation that there will be frequent travel to meet partners across the UK.
Salary Range: £55,500 - £60,500
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
Role: You’ll drive forward Macmillan’s social investment programme and manage our existing and growing portfolio of healthcare improvement projects. You’ll also help design and test new funding approaches that enable us to leverage impact for communities. This will involve developing innovative projects focused on future business models and secure partnerships that create systemic change.
Full details of the role and responsibilities can be found in the attached role profile.
Key Skills & Experience:
- Expert knowledge of social investment and building investment portfolios.
- Strong understanding of financial modelling and analysis and sound awareness of NHS funding systems and commissioning
- Experience using data, commercials, and business model insight to shape investment strategies and plans, develop propositions and measure and evaluate performance.
- A strong track record in building effective client relationships and influencing senior stakeholders
- Experience working in matrix structures and multidisciplinary environments ideally across NHS and community partner networks
This role is for you.... if you’re driven to use clever investment thinking to spark innovation and real change in community healthcare.
Recruitment process:
Application deadline: 23:59 on Wednesday 24th June
Applications will be reviewed on a rolling basis. Please apply as early as possible to allow you to prepare for assessments which will take place in person at our London office.
We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.
Registered Charity
More than 1000
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.
The client requests no contact from agencies or media sales.
Thank you!
Location: London
Contract: Permanent, Full-Time
Are you a proactive IT professional with a passion for infrastructure, systems, and delivering reliable technology services? The ITF is seeking a Technology Infrastructure Support specialist to join our Systems, Digital and Data Department, supporting the delivery and maintenance of core IT infrastructure across our global organisation.
This is an exciting opportunity to play a key role in ensuring our technology environment is secure, efficient, and fit for purpose, supporting colleagues across an international network.
About the Role
As the Technology Infrastructure Support Specialist, you will work as part of a collaborative global IT function, supporting the organisation’s infrastructure, systems, and core technology services. This is a hands-on role requiring a broad technical skillset and the ability to work across infrastructure, security, cloud services, end user support and project delivery.
Working in a hybrid London-based role, you will be comfortable moving between infrastructure management, security initiatives, project delivery and operational support. You will act as a technical lead for infrastructure and security related activities, provide third line support for complex issues, and work closely with colleagues and suppliers to support the delivery of IT initiatives that enhance user experience and organisational effectiveness.
Key responsibilities include:
Infrastructure & Systems Support
- Support the maintenance, monitoring, and performance of IT infrastructure, systems, and networks.
- Assist in the delivery of infrastructure upgrades, improvements, and projects.
- Troubleshoot and resolve technical issues related to systems, hardware, and connectivity.
User & Technical Support
- Provide technical support to users where required, working closely with the wider IT team to ensure seamless service delivery.
- Support the setup, configuration, and maintenance of devices and systems.
Security & Compliance
- Support IT security protocols and ensure systems are maintained in line with organisational policies and best practice.
- Assist in identifying and escalating risks, vulnerabilities, and incidents.
Collaboration & Continuous Improvement
- Work collaboratively with global IT colleagues to maintain consistent standards and processes.
- Contribute to documentation, knowledge sharing, and continuous improvement of IT services.
- Support the implementation of new technologies and tools.
About You
As a global organisation, we are seeking someone with a strong all-round technical capability and a proactive approach to problem solving. You will be adaptable, willing to take ownership of issues, and confident working across multiple areas of technology. Most importantly, you will have a desire to continue developing your skills and experience while supporting colleagues across an international environment.
To be successful in this role, you will have:
Relevant IT experience:
Experience supporting IT infrastructure, systems, or technical environments, ideally within a multi-site organisation.
Technical knowledge:
Understanding of core IT infrastructure, including networks, systems, hardware, and cloud-based technologies.
Problem-solving skills:
Strong troubleshooting ability with a proactive and solutions-focused approach.
Communication skills:
Ability to communicate technical information clearly to both technical and non-technical users.
Security awareness:
Understanding of IT security principles and best practice.
Collaborative approach:
Ability to work effectively as part of a team and contribute to shared goals.
Why Join Us?
This is a great opportunity to develop your career within a global, values-driven organisation. You’ll work as part of a supportive and collaborative IT team, contributing to meaningful work that supports colleagues and operations worldwide.
Non Charity Employer
101 - 500
Every day transport workers keep the world moving – connecting millions of people across our cities and countries
The client requests no contact from agencies or media sales.
Thank you!
Chiva is looking for a compassionate and experienced Specialist Support Officer to provide emotional support, advocacy, and practical guidance to children, young people, and families affected by HIV across London.
About Chiva
Chiva is a charity in the UK whose mission is to ensure that children, young people and young adults growing up with HIV become healthier, happier and more in control of their own futures. Chiva works to ensure that young people living with HIV have the treatment and care, knowledge, understanding, skills and wider support needed to live well and achieve their greatest potential.
What You’ll Do
- Provide one-to-one and family support
- Advocate for young people across health, education, and social care services
- Work alongside NHS multidisciplinary teams
- Deliver engaging peer support events and group activities
- Help young people navigate their journey into adult healthcare services
Who We’re Looking For
You will be a qualified social worker or registered health and social care professional with experience of supporting children, young people and families with complex needs. A passion for empowering young people and promoting inclusive, person-centred support is essential.
Join Chiva and become part of a dedicated team making a real impact every day.
Please note that we are only able to accept applications submitted on our branded application form. We cannot accept CVs in respect of this post.
Please see the Job Description and Person Specification on the Chiva website for full details.
Deadline for applications: Thursday 9th July 2026.
Interviews to take place on: Monday 20th & Tuesday 21st July.
The client requests no contact from agencies or media sales.
Thank you!
To provide support to Companions using a person-centred approach, both emotionally and practically, so they can live and work in the Emmaus Community. The role will involve using a Strength Based Practice model to encourage Companions to become resilient and fulfilled. Assist Companions to become independent and maximise their skills, where necessary accessing outside support and services. Where appropriate, in accordance with Companion requests, provide a move-on pathway that enables them to be ready to live independently.
Sussex Emmaus is a 58-bed supported accommodation project. We offer low to medium support for those who have experienced or may be at risk of experiencing homelessness. Emmaus works with people who may have faced multiple disadvantages. This can include but is not exclusive to: homelessness; mental health issues; contact with the criminal justice system; historical substance and/or alcohol misuse; and domestic abuse.
Emmaus is a homelessness charity with a difference, we offer a home, work and a sense of belonging. For many people who have experienced homelessness, losing their self-esteem can be the most damaging part of their experience. Emmaus provides an opportunity to work; it can be valuable in rebuilding companion’s self-esteem and self-worth.
Thank you!
Location: Remote (based in England, Scotland and Wales with occasional travel).
Salary: £25,360 - £28,665 pro rata (£20,288 - £22,932 actual)
Hours of work: 28 hours a week (4 days)
Contract type: Permanent
Why work for Kids Matter?
- Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
- Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
- Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
- Flexible working across weekdays to suit your schedule.
About us
Kids Matter is one of the UK’s fastest growing children’s charities. Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.
Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.
We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.
About the role
The Support & Training Coordinator role involves:
- Managing onboarding processes for new facilitators attending training, ensuring clear communication of expectations and timelines, including safeguarding checks
- Supporting the Support Coaches by coordinating essential ongoing facilitator engagement: including group calls, follow up sessions, communication touchpoints and additional resources
- Coordinating the logistics of monthly facilitator training sessions, including placing orders, liaising with suppliers, monitoring stock levels and order numbers, and overseeing communications and systems
- Developing and maintaining systems that monitor and support the full facilitator journey — from onboarding through to ongoing support
About you
Do you have strong organisational and administrative skills? Can you work confidently with systems, databases, and digital tools? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?
Then we would love to hear from you!
Please see the job pack for more details on the role and application process.
How to Apply
You can apply for the Support & Training Coordinator position by completing a copy of our online application form.
The deadline for applications is 13th July at 9am. All successful and unsuccessful applicants will be notified by email.
We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.
If you have any questions, please refer to our recruitment FAQs document. If you would like any application and interview support or you need any reasonable adjustments throughout the application process, please contact Katie Washington (HR & Systems Manager).
Registered Charity
21 - 50
We exist to reduce the impact of poverty on children in need across the UK.
The client requests no contact from agencies or media sales.