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Recovery Support Workers (Mental Health) – The Recovery House
£26,229 per annum
Birmingham, West Midlands
Hours: 37.5 hours per week
Permanent
The Recovery House is a brand new, exciting and innovative service forour client and is an opportunity to create a flagship standard of support and care for those in mental health crisis. Working closely with the Recovery House Team, the role is pivotal to the effective and safe delivery of the service.
About the role
The role of Recovery Support Worker will work as part of a team in our clients regulated services and is an important role for the delivery of recovery-based and prevention services withinour clients organisation. The role will be central to the smooth running of the 24/7 service provided by Recovery House.
You will support the Waking Night team of Recovery Support Workers in providing a continuous and safe delivery of support, always ensuring high quality and person-centred care. Ensuring that compliance and adherence to CQC standards is upheld and provide appropriate information to managers. You will work in a person-centred way alongside colleagues an NHS clinical partners to de-escalate mental health crisis and help service users to return home and be pivotal in the provision of a welcoming, calm and safe environment.
The Recovery Support Worker will support the team in mobilising the service and work in a way that conforms with the expectations of the CQC, NHS and our clients standards. You will take an active part in all appropriate meetings and create and implement service user assessments and support practices.
About you
You will need to be skilful in quickly developing strong relationships with users of the service and able to support the de-escalation of crisis and the provision of a calm and supportive environment; delivering person centred interventions.
We are looking for someone who experience in delivering services in a CQC regulated residential or supported living environment, who has experience of working in partnership with key stakeholders and partner organisations. You will be knowledgeable in and committed to the “Recovery Model "of mental health support and be experienced in delivering person centred care. You will be able to provide a caring and compassionate care to service users, with the ability to provide and maintain a high-quality environment at short notice.
This role will involve working on a rota, including some evenings and weekends.
Staff benefits include an attractive defined contribution pension scheme, PayCare, which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme that includes free counselling, a cycle to work scheme, and a comprehensive training programme.
Our client is extremely proud to have a diverse workforce that is reflective of the communities that they work with. They strongly encourage applications from individuals with lived experience of mental health challenges as their perspectives enrich their teams. They are also committed to changing the ethnic diversity of their management team and particularly encourage applicants from minority communities to apply for this role.
Candidates must have the right to work in the UK for a minimum of 12 months. They are not a registered sponsor and therefore are unable to offer visa sponsorship for this position.
Their people are key to the success of the organisation, and they are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties.
Closing date for applications is Tuesday 12th May 2026
Interviews will take place on Wednesday 20th May 2026
The Finance Director is responsible for all aspects of the group's finances (National Federation of Music Societies, trading as Making Music and its trading subsidiary), to ensure accurate and complete recording of all financial transactions, adherence to internal controls and procedures, and timely and effective analysis and reporting to the Chief Executive, Senior Management Team and other budget holders, the Finance & Compliance Committee and the Board of Trustees.
The Finance Director post is an integral part of the charity's senior management team, working closely with the Chief Executive, the Deputy CEO Advocacy and Lobbying and the Marketing Director, setting the strategic direction of the organisation and ensuring it has the financial systems and resources to implement its strategy.
The role line-manages and oversees the work of the Finance Manager who runs the day-to-day financial accounting processes, with the help of two Finance Administrators.
The role also leads on supporting members with finances, e.g. leading Treasurers' events, relevant website resources and responding to finance-related consultations.
The 2.5 days (18.75 hours) per week can be worked flexibly, and at least some of them from home, by agreement with your line manager. We would expect you to spend at least 1 days each week in our London office in Moorgate.
This is a friendly team, and our bright and lively office is located in one of the buzziest areas of London, with excellent transport links and nice places to spend your lunchtimes or meet friends after work.
The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Country Director will provide dynamic leadership and management to develop and deliver Muslim Aid ‘s strategy in Sudan, with a focus on leading and building a high-performing, diverse team and developing strong relationships with external stakeholders that are critical to the organisation’s growth and reputation in the country.
About the Role:
- Ensure the country office’s programme strategy is responding to the country’s critical development and humanitarian needs, and is also aligned to organisation’s global strategy, mission and values.
- Enhance Muslim Aid’s reputation and brand through maintaining positive relationships other stakeholders, including government, donors, UN bodies, other INGOs, and local NGOs.
- Identify areas for capacity building with partners such as, organisational management, gender mainstreaming, human resource management, financial management, governance, etc.
- Line manage the country team and the work in the country which will include staff, budgets, funding (both institutional and local) and ensure programme delivery in accordance with Muslim Aid policies and procedures.
- Proactively seek new opportunities for funding of projects through in-country and external relationship building with stakeholders including the bilateral and multilateral development partners and the submission of self-sustainable programme initiatives.
- Ensure that there is an adequate analysis of the risks which could impact on Muslim Aid’s operations in Sudan and to evaluate the risk appetite of the Sudan Country Office.
About You:
To be successful in this role, you will need:
- Proven experience working internationally in development and/or humanitarian sector.
- Experience in a project or programme management capacity
- Knowledge, experience and appreciation of the dynamics of local NGO’s and community based development practices.
- Proven experience in monitoring and evaluation of programmes; use of quantitative and qualitative research data collection in support of programme development
- Experience of managing security, risk and legal compliance in the INGO sector.
- Excellent communication and team working skills, with the ability to build good relations both internally and externally.
Why you should apply:
Join Muslim Aid as our Country Director Sudan and take on a pivotal leadership role in shaping and delivering our strategic vision in a complex and high-impact context. You will lead and inspire a diverse, high-performing team while strengthening key relationships with partners and stakeholders essential to our growth and reputation in the country. If you are driven by strategic leadership, team development and building meaningful partnerships to support impactful humanitarian work, apply now to make a lasting difference in Sudan.
Benefits you will enjoy working for us:
- 22 days annual leave
- Medical benefits in line with MA-UK local medical benefit policy
- One-off relocation allowance*
- One-off baggage allowance*
- Hardship allowance*
- Unaccompanied allowance*
- Accommodation allowance* (or in line with MA-UK accommodation policy for local staff)
- Rest and Recuperation (R&R)*
- Two home visits per year*
Please note: Benefits marked (*) are applicable only where the successful candidate is required to relocate to Sudan.
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Pre-employment Checks:
Due to the nature of our work with children & vulnerable communities, Muslim Aid operates rigorous safeguarding and PSEA procedures in our recruitment process. We are committed to the prevention of sexual abuse, exploitation and adopt a zero-tolerance approach to SEA, as a result, any employment with Muslim Aid is subject to the following checks prior to your start date:
- Satisfactory professional references, including safeguarding specific-enquiries.
- Criminal records check, including a Disclosure and Barring Service (DBS) check and/or an International Criminal Record Check where applicable
- Proof of eligibility to work in the national location for this role.
We will do everything possible to ensure that only those who are suitable to work with children and vulnerable people are recruited to work for us.