Supporter contact officer jobs
Join Viewpoint, a leading mental health recovery charity, and make a real difference in Hertfordshire. We put people with lived experience of mental health challenges and addiction at the heart of everything we do - empowering experts by experience and service users to shape services, build skills, and support recovery.
As Operations Manager, you’ll lead our day-to-day operations, manage and support staff, and ensure we deliver high-quality, needs-led services. You’ll help drive strategy, maintain partnerships across statutory and voluntary sectors, and contribute to fundraising initiatives that sustain and grow our impact.
We’re looking for someone organised, proactive, and passionate about mental health recovery, who can combine strategic oversight with hands-on leadership.
Lead with purpose. Help shape services that put lived experience first.
Operational Manager
Location: Welwyn Garden City with travel around Hertfordshire (own transport required)
Hours / salary: 30 hours / week. Full Time Equivalent Salary £35,000 p.a.
Pension: Viewpoint offers a defined contribution pension scheme. Contribution levels are based on Total Gross Salary Employer 5%, Employee 3%. Participation in the scheme will commence after an initial 3 month probationary period.
Annual leave: 25 days per year plus 8 bank holidays. Holiday entitlement will start to accrue after a satisfactory six month probationary period.
Other benefits: Training, Development and Supervision
Length of contract: Subject to funding
Purpose of the Role
We are seeking a skilled and motivated Operations Manager to support the Chief Executive in delivering our strategy, managing staff, and ensuring operational excellence. This role is key to maintaining and growing Viewpoint’s impact across Hertfordshire, promoting user involvement, and fostering strong relationships with statutory, voluntary, and community partners.
Key Responsibilities
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Lead and manage day-to-day operations, ensuring policies, procedures, and compliance standards are met.
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Supervise and support staff, promoting professional development and wellbeing.
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Contribute to financial management, including budgeting and annual reporting.
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Promote Viewpoint’s work across Hertfordshire, building partnerships and increasing visibility.
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Support fundraising initiatives to sustain and expand our services.
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Support fundraising initiatives to sustain and expand our services.
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Ensure effective monitoring, evaluation, and recording of project outcomes.
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Stay up-to-date with national and local mental health policies, initiatives, and best practice.
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Foster an inclusive, anti-discriminatory workplace that challenges stigma and supports recovery.
Person Specification
We are looking for someone who:
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Has experience in operational management and staff supervision.
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Is skilled in financial management and resource planning.
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Understands mental health and/or addiction services, or has a strong commitment to learning.
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Communicates effectively and can build strong partnerships.
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Is motivated by a mission-driven role and can balance strategic oversight with hands-on problem solving.
Please view the full job description and apply via our website.
Viewpoint develops innovative ways that support people with a lived experience of mental health issues and/or addiction challenges.
The client requests no contact from agencies or media sales.
Cymdeithas Elusennol Ynys Môn is seeking an experienced Honorary Treasurer to provide professional financial advice and guidance to its Board of Trustees. This is a paid, advisory role (non-trustee) focused on financial oversight, risk management, and supporting informed, sustainable decision-making.
Working closely with the Board and CEO, the postholder will help ensure the charity’s finances are well-managed, transparent, and compliant with charity law and accounting standards, including SORP. The role involves approximately two days per month, with hybrid working arrangements.
This is role offers the opportunity to apply senior financial expertise to the stewardship of a charitable fund for the benefit of communities across Ynys Môn, now and for future generations.
Applicants should hold a recognised professional financial qualification or have equivalent senior-level financial experience.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Role: Maintenance Officer
Salary: £28,634 per year
Hours: 37.5 hours per week
Contract type: Permanent
Location: South West, on the road for the most part with occasional visits to our Bath Office for meetings.
Additional information:
- Valid and clean driver's license required - this role is primarily based on the road working across our projects and services around the South West.
- You will have access to a work van and fuel card.
- Tools can be provided if necessary.
About Julian House:
Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.
If you’d like a real sense of job satisfaction, great career prospects, and a competitive benefits package, you could be who we’re looking for!
About the Role:
As a Maintenance Officer, you’ll be right at the centre of keeping our properties safe, comfortable, and welcoming for the people who call them home. Every day will bring something new, you’ll be out and about across our services, solving problems, fixing issues, and making a genuine difference from the moment you start.
You’ll take the lead on a wide range of routine repairs and general maintenance: painting, plastering, basic plumbing, lock changes, minor repairs, and plenty more. You’ll also be the first point of contact for urgent or emergency issues, responding quickly and confidently to keep our buildings running smoothly and our clients safe.
This is a truly rewarding role with a fantastic work–life balance, ideal for someone looking for an exciting challenge where no two days are the same. You’ll be part of a dynamic and proactive team, helping to change lives and make a meaningful impact through the work you do every day.
If you’re hands‑on, love variety, and want a role where your skills really matter, we’d love to hear from you.
Responsibilities include:
- Conduct on-site assessments of repairs and report any unreported maintenance issues to the line manager.
- Specify and request materials and equipment through the line manager as needed.
- Respond to out-of-hours calls and attend services for emergency repairs when required.
- Carry out general repairs and maintenance, including tasks such as hanging doors, basic carpentry, and unblocking drainage.
Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.
Qualifications / Requirements:
- Wide knowledge of all aspects of building maintenance, including carpentry, painting and decorating, plumbing and electrical works.
- Clean driving licence.
- Awareness of Health and Safety and ability to work in compliance with key H&S requirements.
There are many great reasons to join our team!
- Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
- 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
- 30% staff discount at Julian House charity shop
- A generous and competitive pension scheme
- A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
- Great opportunities for career development and free monthly training sessions from experienced facilitators
- For all the fantastic and valuable work you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join our friendly organisation and help us grow awareness of our charity, promote sales and increase audience engagement. We’re looking to recruit a Marketing & Communications Officer (maternity cover) to create engaging, high-quality, visual, and written marketing materials.
What is The Guildford Institute?
We are an educational and community charity offering a varied programme of activities, room hire facilities, a vegetarian café , and a historic library and archive, all based in our Grade II listed premises in central Guildford.
What Can We Offer You?
Some of the key benefits of working with us include:
· A small, friendly, supportive team environment
· A varied job role with lots of opportunities for creativity and personal input
· Training & professional development opportunities
· Flexibility with how the 30 hours of the role are divided across the week
· Engagement with a wide range of community members
· A generous annual leave allowance
· A central Guildford location
About the Role
The Marketing & Communications Officer will be passionate about the Institute’s aims of providing cultural and social opportunities for the local community.
The points below identify some of the post-holder’s core areas of responsibility:
· Contribute to the development and delivery of an integrated brand, marketing & campaigns strategy, ensuring consistent and innovative marketing across all channels
· Lead digital marketing activity, including social media management, website updates, SEO best practice, blog posts and paid advertising
· Support brochure production, including proofreading, layout input, and coordinating distribution
· Manage internal and external communications, including press liaison, advertising schedules, press releases, and internal displays
· Design a variety of marketing materials for external and internal use
· Maintain stakeholder engagement, supporting membership queries, managing donor communications, and updating mailing lists
· Build partnerships and support promotional outreach to raise awareness of the Institute's offer
What We Seek in You
· A passion for and commitment to the aims and the work of the Institute
· An enthusiasm to build on and promote the Institute’s programme of activities
· Previous marketing and communications experience
· Excellent written skills
· Strong organisational skills and ability to meet deadlines
· Excellent attention to detail
· Strong interpersonal and customer service skills
· A flexible, adaptable approach is essential
Full Person Specification details can be found within the Job Description.
The Guildford Institute welcomes applications from individuals from all sectors and backgrounds.
Key Information & Application Method
This maternity cover role is expected to last approximately 13 months. The position is for 30 hours across the week, primarily from our building in central Guildford.
Salary: £22,500 plus benefits (pro rata salary for 30 hours) (£28,125 FTE)
To apply, please send us a copy of your CV together with a short (1-page) covering letter highlighting why you would like to work for our charity plus how your skills and experience relate to this role.
Application closing date: Monday 23 March 2026
The client requests no contact from agencies or media sales.
Our client is the UK’s leading road safety charity. Their role is simple, yet vital – to make journeys safer for everyone who uses the road.
Between four and five people lose their lives on UK roads every day, and more than 75 are seriously injured in collisions. Each death leaves a family grieving, and every serious injury can change lives forever.
The charity is working to change this through education and training programmes, alongside campaigning for policy reforms to make roads safer for everyone.
Chief Executive Officer
£110,000 + benefits
Hybrid working – At least 3 days in the office, Welwyn Garden City area
Joining the organisation in its 70th anniversary year, the new Chief Executive Officer will provide inspiring, person-centred leadership to their committed teams and volunteers.
They will work closely with members, partners, and stakeholders to influence policy, behaviour, and public understanding of road safety, while applying strategic and commercial expertise to secure long-term financial sustainability, diversify income, and maximise charitable impact.
We are seeking a proven senior leader, ideally from a membership, not-for-profit, or service-led organisation. Knowledge of the road safety or transport sector is desirable but not essential. The successful candidate will have a strong track record of delivering commercially sustainable growth, sound financial stewardship, and influencing policy, government, or regulatory stakeholders.
Key responsibilities include:
- Ensure financial sustainability through budgeting, forecasting, risk management, and investment planning.
- Lead the development and delivery of the strategic plan with the Board.
- Drive growth across membership, training, fundraising, and commercial activities, including partnerships and sponsorships.
- Enhance the organisation’s influence, visibility, and impact in road safety and driver/rider training.
- Serve as the chief ambassador and spokesperson to members, partners, government, and media.
If you are passionate about making our roads safer and enhancing driver education, we would love to hear from you.
For further details and information on how to apply, please visit our dedicated microsite.
How to Apply
To apply for the role, please upload your CV together with a supporting statement (of no more than 1000 words) onto the Prospectus website via the link below.
Please ensure that you have included a telephone number, as well as any dates when you will not be available or might have difficulty with the recruitment timetable.
If you wish to apply using an alternative format, please contact Prospectus.
If you would like to have an informal conversation about the role, please contact our retained partners, Jane Ray and Tammy Stewart.
At Prospectus we believe passionately that a truly inclusive workplace leads to increased social impact. We are committed to supporting our clients to build more inclusive teams. To understand how we are performing, we ask that you kindly complete the brief equal opportunities questionnaire when you submit your application via our website. Please be assured that your responses are kept confidential, separate from your candidate record, are not part of any application you make, and that the consultants never see individual responses to the questionnaire.
Recruitment Timetable
Deadline for applications: Sunday 29th March (midnight)
Interviews with Prospectus: w/c 13th April
Interviews with the charity: 30th April and/or 1st May
Join us and lead the growth of a thriving, mission driven charity. As our Commercial Services Director, you will shape and drive the sustainable income that powers life changing services for older people across Lincolnshire.
Working at both a strategic and operational level, you will provide visionary leadership across Age UK Lincolnshire’s commercial portfolio. Partnering closely with the Chief Executive, Board of Trustees, Executive Team, staff, volunteers and the older people we serve, you will help set organisational direction, identify future opportunities, and ensure strong oversight of performance, policies and priorities.
Reporting directly to the Chief Executive, this commercially focused role is responsible for generating income and overseeing all income producing services within the charity. You will balance ambition with purpose—ensuring that our charitable aims are upheld and that older people remain at the heart of every service and development.
As a key member of the Executive Leadership Team, you will play a central role in shaping, developing and delivering the future of our commercial activities. You will lead the growth of existing services and pioneer new income streams across the region, expanding our reach so that more older people can benefit from high quality support. This position combines strategic innovation with hands on delivery, offering the opportunity to make a significant and lasting impact on the lives of older people in Lincolnshire.
The post-holder needs to be a confident communicator who is self-driven, proactive and dedicated, with an enthusiastic and positive approach to delivering and developing services for older people. Knowledge and experience in the charity sector and business development is desirable. The post-holder would also ideally have knowledge of the Health and Social Care Sector.
Please go to our Age UK Lincolnshire website to view the full recruitment pack.
Please provide:
A covering letter explaining your motivation to apply, how your experience has prepared you to
be the Commercial Services Director for Age UK Lincolnshire and your ideas for the role.
A full CV (tailored to the role as advertised, highlighting relevant experience, knowledge and achievements).
Contact details for two referees (who will not be contacted without your permission following acceptance of job offer).
To improve lives of older people.
The client requests no contact from agencies or media sales.
Job Summary
The Philanthropy Manager will develop a philanthropy strategy, building on the partnerships and resources already in place. You will develop a pipeline backed up by robust prospect research (some administrative assistance will be provided), and instigate a cultivation and stewardship programme, typically adopting a staged approach to major asks.
You will be accountable for the acquisition, development, and stewardship of high value supporters for CUF, both individual philanthropists and non-statutory grant-making bodies. You will develop and strengthen relationships with existing donors, as well as identifying warm prospects currently not supporting CUF financially. A key part of your role will be meeting and engaging major donor prospects to grow the pool.
You will engage with Trustees and senior leaders, to identify and nurture Christian philanthropists and grant body decision-makers within their spheres of influence.
You will lead on developing cases for support and writing grant applications, helped by the wider staff team.
The successful candidate will be a self-starter with high levels of motivation, and the ability to both develop and operationalise strategy as a member of a small team. You will have a track record of successfully initiating, managing and developing relationships with High-Net-Worth individuals and grantmaking bodies, and securing donations and grants, via proposals or through face-to-face meetings, as required.
How to apply
For an informal conversation about this role and for more information, please contact our Deputy CEO, Adam Edwards please see job pack for details.
To apply, please email an up-to-date CV and covering letter (please note that only CV’s accompanied with a covering letter will be considered for shortlisting) of no more than 2 pages, outlining your relevant skills and experience, relating to the listed responsibilities and person specification to: HR Officer, please see job pack for details.
Closing date: 17:00 Tuesday 24th March, with interviews to be held on 2nd April online.
Please note that only CV's accompanied with a cover letter will be considered for shortlisting.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A rare opportunity to step into a fully established role with a full handover. We are seeking a Senior Content and Development Officer to join our friendly and supportive team for a 12 month (maternity cover) contract.
About us
The Carer Services team is responsible for developing and delivering a portfolio of products and services targeted at carers, employers and service providers. This includes providing resources for Carers UK’s Employers for Carers business forum and managing our employer benchmarking scheme, Carer Confident. You can read more about Employers for Carers and Carer Confident on our website.
About you
The person in this role will collaborate across teams and provide research and project support to our team; support development and delivery of content on our digital platforms and manage the application and accreditation process for Carer Confident.
You’ll have excellent customer service and relationship management skills as well as good organisational skills. Good knowledge of CRM systems and IT packages and systems is a must have and you’ll also have strong writing and research skills.
During this 12 month contract you’ll learn more about Carers UK and develop your understanding of unpaid carers and the challenges they face. You can also expect to develop your research, project management and customer service skills.
This is a hybrid role, with an expectation to attend our office at least one day a week.
Diversity and inclusion
Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.
To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.
As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.
At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please contact us.
The closing date for applications is 12pm, Friday 27 March.
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK are actively interviewing as we receive applications.
Carers UK may carry out online and social media checks before a formal offer is made.
The client requests no contact from agencies or media sales.
This is a unique opportunity to support residents across Bexley to feel more connected, confident and empowered.
BVSC is looking for a Health and Wellbeing Volunteer Officer to work across two key programmes: Bexley Buddies and Digital Champions.
Through Bexley Buddies, you will support volunteer-led initiatives within GP practices that address non-medical needs, reduce social isolation and strengthen community wellbeing.
Through Digital Champions, you will recruit, train and support volunteers who help residents build digital confidence — particularly in using online health services and apps.
You will work closely with volunteers, GP surgeries, community organisations and residents to coordinate activities, build partnerships and ensure support is inclusive and impactful.
Key areas of work include:
Engaging: Working with residents, GP practices and partners to identify local health and digital support needs.
Developing: Recruiting, training and supporting volunteers to deliver safe and meaningful activities.
Coordinating: Organising borough-wide volunteer activity, peer support and training sessions.
Strengthening: Building partnerships that reduce health inequalities and improve digital access.
We are looking for someone organised, approachable and committed to equality and inclusion, with experience of supporting volunteers or delivering community-based programmes.
Don’t meet every single requirement?
At BVSC we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway.
You may be just the right candidate.
At Bexley Voluntary Services Council (BVSC), we’re passionate about strengthening our local voluntary and community sector to make a real difference.
Join Kaleidoscope Trust as our Communications and Events Officer and help bring global LGBTI+ advocacy to life.
Kaleidoscope Trust (KT) is the UK’s leading charity dedicated to advancing the rights of LGBTI+ people internationally. Founded in 2011, we aim to create a world where all LGBTI+ individuals are free, safe and equal.
We are looking for a Communications and Events Officer to help support powerful storytelling and strategic communications that amplify the voices and priorities of our partners around the world.
This is a fantastic opportunity for someone who is organised, creative, and motivated by social justice to play a hands-on role across communications, events, and stakeholder engagement. You will work across a range of high-impact projects, including supporting the delivery of the Global LGBTI+ Rights Commission and key advocacy and partnership events.
If you’re keen to grow your skills while contributing to a collaborative and mission-driven team, we would love to hear from you. Download the full job description for full details and information on how to apply.
Salary: £35,150 per annum plus pension
Location: Remote (UK-based), with occasional travel
Closing date: Monday 16 March 2026, 23:59 (London time)
Interviews: Week commencing 16 March 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
There when it matters
About the role:
The prospect research and pipeline management role will support high value fundraising across the Corporate, Trust and Community or Regional fundraising teams through prospect research, network mapping, lead qualification, and due diligence checks. This role will also manage the pipeline management process on our CRM ensuring the teams have access to dashboards tracking their donors across the stages of solicitation and be able to provide insight reports into how well we are moving prospects through the pipelines. This role will also be required to develop processes and ensure we are working within data protection and fundraising regulations and that our due diligence is tracked and auditable.
About you:
• Educated to degree level or with equivalent relevant work experience
• Familiarity with prospect research tools and the ability to identify and recommend the best tools to support our work using the budget as cost effectively as possible.
• Thorough working knowledge of GDPR as it relates to major donor fundraising and the Fundraising codes to practise.
• Experience of undertaking due diligence checks on prospective donors and of setting up and implementing policies and processes to ensure and demonstrate adherence to regulatory compliance.
• Excellent communication skills and the ability to build supportive and collaborative relationships with colleagues both across fundraising and the organisation including the ability to chair meetings and present data and insight.
• Experience of working on a variety of requests and ability to manage and prioritise workload whilst being responsive
Essential Criteria
• Previous experience of driving forward process improvements, implementing new processes or systems, and working with colleagues to embed such change.
• Skilled at using a relationship management database (or CRM) to track prospects through the solicitation process, produce dashboards and reports and glean insight from data.
• Experience of delivering prospect research activities to identify and qualify leads for fundraising teams across corporate, trust and major donor income streams.
• Working knowledge of high value income streams and what will support fundraisers in achieving income growth.
• Experience of providing relevant high quality and accurate research profiles with developed research skills and attention to detail
• Proven experience in identifying new high-value funding prospects from the database and other sources including major donors, corporate partners, and trusts.
• Proven ability to be proactive in network mapping securing new prospects or additional opportunities from existing networks e.g. see that a major donor is also a trustee of a grant giving trust or the CEO of a potential corporate partner.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.
Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online
• Structured induction programme and learning and development opportunities.
For more of our employee benefits please visit our website.
We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.
We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.
If you want more than just a job, we want you.
Join the team and be there when it matters.
ABOUT THE ROLE
We are looking for a part time governance and compliance officer to oversee our governance and risk framework as a non-profit regulated by the Charities Commission (England and Wales) and OSCR (Scotland).
You will identify, develop, maintain and implement policies and procedures to ensure compliance and risk mitigation with the various regulations that we must adhere to such as Charities Commission, OSCR, Fundraising Regulator, Companies House, UK Data Protection and Safeguarding.
As governance and compliance officer, you will deliver high quality, professional and compliant governance across the charity, nationally and in supporting our network of support groups (see About IA) ensuring we comply with statutory regulations, that protect our members and the charity itself while applying best practice principles.
KEY RESPONSIBILITIES
- Developing and documenting a detailed understanding of charity practices, paying specific attention to areas where IA is bound by statutory regulations
- Developing robust policies and procedures that ensure charity compliance and best practice
- Remaining up to date with current regulations that IA is bound by and ensuring any changes are implemented within any imposed deadlines
- Regularly review and maintain policies and procedures auditing your findings to ensure exemplary record keeping following up with implementing changes
- Implementing policies and procedures amongst staff, volunteers and the Board of Trustees with robust record keeping introducing governance cycles to keep everyone updated with current policy and communicating changes where necessary
- Identifying risks, recommending mitigating actions and reporting your findings to the management team and Board of Trustees
- Reviewing and updating IA’s risk register
- Recommending and monitoring recommended training among staff and volunteers especially where IA is bound by statutory regulations
- Liaise with third-party suppliers to IA who are responsible for providing services to the charity that support our governance and risk framework
- Supporting Trustee recruitment, induction, training, and evaluation processes
PERSON SPECIFICATION
ESSENTIAL EXPERIENCE
- Demonstrable experience of at least 12m in governance and risk management within a not for profit environment with working knowledge of UK charity regulations. Exceptional candidates from a commercial background would be considered
- A thorough working knowledge of risk management
- Development, implementation, monitoring and maintenance of governance and risk frameworks
- Documenting, reviewing and mitigating risk
- Demonstrable experience of regular reporting to management
- Strong working knowledge of UK data protection regulation
- Working knowledge of safeguarding requirements
- Exceptional record keeping skills to satisfy audit requirements
- Management of third-party relationships including suppliers to IA and volunteers who are carrying out their volunteering role in line with IA’s policies and procedures
- Team player
DESIRABLE EXPERIENCE
- Experience across the not-for-profit sector
- Working with volunteers
- Basic understanding of AI and the benefits of using it within the not-for-profit sector
- Experience supporting Boards or Trustees
- Regulations governing charity fundraising
SKILLS AND QUALITIES
- Highly organised
- Excellent communication and interpersonal skills
- Flexible, adaptable in approach, creative thinker to manage the balance between governance and continuing to provide a personal approach to vulnerable adults
- Commitment to equity, diversity and inclusion.
- Proactive and solution-focused
APPLICATION SUBMISSION
To apply, please submit:
1. Your CV (up to 3 pages)
2. A covering letter outlining your suitability to the role (max 500 words)
Interviews will be two-stage for successful candidates. Initial interviews will be held via video conferencing (such as Zoom) discussing previous experience and role fit with successful candidates going through to a second round. This includes alignment to IA’s values. Please allow up to 1 hour for this stage.
Second round interviews are expected to be via video conference. Successful candidates will, in advance of the second round, be given a short brief and asked to present at interview their understanding of a governance issue facing charities. Please allow up to 1 hour for this stage.
Applications should be submitted via the advertising platform including your CV and covering letter. See attached role profile for recruitment timetable and further details about us/the role, including contact details for an informal chat, if required, before applying. Applicants are encouraged to ensure availability in line with the recruitment timetable in the attached job specification.
While IA recognises the value of AI technology in the current climate, IA reserves the right to ignore applications where we have reason to believe that they have been wholly produced using generative AI tools.
Please let us know if you require any additional support to attend or undertake an interview or if there is anything we should consider as part of the interview process
Apply as above. Additionally, please refer to the recruitment timetable in the attached job specification
The client requests no contact from agencies or media sales.
Role Overview
Ealing and Hounslow CVS is seeking a motivated, community-focused Volunteering andDevelopment Officer to support the delivery of our infrastructure, volunteering, health equity, research, grant-making, and community inclusion programmes.
EHCVS supports and engages with 1,000+ voluntary and community organisations across Ealing and Hounslow. This role plays an important part in strengthening the resilience, sustainability, and voice of the local VCSE sector.
The postholder will provide practical programme support, coordinate activities, assist community groups, promote volunteering, contribute to research and insight projects, and support monitoring and reporting requirements.
This role is ideal for someone with experience in the voluntary sector who is looking to grow their skills in infrastructure support, volunteer development, and community research.
Key Responsibilities
Programme Coordination
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Support the delivery of multiple funded programmes across both boroughs.
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Assist with organising training sessions, sector forums, Voice Networks and partnership meetings.
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Track outputs and support managers in meeting funding requirements.
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Maintain accurate project records and documentation.
Infrastructure and Group Development
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Provide basic 1:1 support to voluntary and community organisations on governance, funding readiness and sustainability.
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Support capacity-building workshops and development sessions.
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Help develop practical guidance materials and resources for local groups.
Volunteering Development
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Support Volunteer Centre activities, including responding to enquiries and assisting with volunteer matching.
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Help promote inclusive volunteering opportunities.
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Support outreach events and volunteer recruitment initiatives.
Research and Community Insight
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Support surveys, consultations and participatory engagement projects.
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Assist with data collection, basic analysis and reporting.
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Gather case studies and community feedback to evidence impact.
Grant-Making and Monitoring
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Support the administration of small grants programmes.
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Assist groups with reporting and compliance requirements.
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Contribute to funder reports and impact summaries.
Administration and Communications
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Maintain databases and monitoring spreadsheets.
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Take minutes at meetings and follow up on actions.
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Support newsletters, funding bulletins and digital communications.
Person Specification
Essential
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Experience working or volunteering in the voluntary and community sector.
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Understanding of community development principles.
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Strong written and verbal communication skills.
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Good organisational skills and ability to manage competing priorities.
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Basic data handling and reporting skills.
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Proficiency in Microsoft Office.
Desirable
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Experience supporting funding applications.
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Knowledge of volunteering good practice.
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Experience contributing to research or consultation projects.
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Understanding of health inequalities or refugee support issues.
Why Join EHCVS?
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Be part of an organisation supporting 1,000+ local groups.
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Contribute to strengthening the VCSE sector across two diverse boroughs.
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Gain exposure to infrastructure, volunteering, research and health equity programmes.
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Work within a supportive and experienced team committed to community-led change.
The client requests no contact from agencies or media sales.
Pantries and Community Engagement Coordinator
Applications Close: 27th March
Interviews: 2nd or 3rd April
£31,000 (pro rata) | 0.6 FTE (3 days per week) | Lambeth | 6-month fixed term
Healthy Living Platform is looking for a confident, organised and values-driven Pantries and Community Engagement Coordinator to help strengthen and coordinate our community food work across Lambeth.
This is a hands-on role at the heart of our food pantry network - supporting volunteers, coordinating delivery across sites, and ensuring our work is rooted in dignity, inclusion and community leadership.
You’ll play a key role in:
· Strengthening pantry delivery and volunteer support
· Coordinating corporate volunteer days
· Supporting pathways for community-led food activity
· Embedding safe, inclusive and culturally responsive practice
We’re looking for someone with experience in community-based work and volunteer coordination, who is passionate about reducing health inequalities and supporting community-led solutions.
We warmly encourage applications from individuals whose backgrounds and experiences reflect the diverse communities of Lambeth.
If you’re motivated by strengthening communities through food, connection and collaboration, we’d love to hear from you.
Job Description
See attached
Prospectus are pleased to be supporting our client in their search for a Senior Partnerships Officer.
The organisation is the national charity working to end domestic abuse against women and children. They have been at the forefront of shaping and coordinating responses to domestic violence and abuse through practice for almost 50 years. They empower survivors by keeping their voices at the heart of the charity’s work, working with and for women and children by listening to them and responding to their needs.
This is a full-time, permanent role, with flexible working arrangements with a salary of £34,200 per year (plus Inner London Weighting of £3,483.94, if eligible). This is a hybrid role and the postholder will be expected to work from their offices in either Bristol or London 1-2 days a week.
The Senior Partnerships Officer will work closely with the Partnership's & Development Manager and Head of Fundraising to continually develop and maintain strategy for maximising income from corporate supporters. You will have personal responsibility for a portfolio of prospective and existing corporate supporters to solicit large donations, apply for funding and ensure meaningful partnerships are created.
They are looking for someone with proven experience of creating meaningful multi-year partnerships, securing sizeable donations. You will also have demonstrable experience of meeting/exceeding targets set.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Ariha Semontee at Prospectus.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. Please in the first instance share an up-to-date CV with us and should your experience be suitable, we will look to arrange for a call and/or meeting to brief you on the role. You will then have all the information you need to finalise your formal application. We are looking forward to connecting with you soon.