Supporter experience manager jobs

About Us

Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing.

The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.

About the opportunity

This role creates a unique and exciting opportunity to support the delivery of a new multi-partner Domestic Abuse Service in Plymouth. Our partnership of local VCSE organisations brings together a strong coalition of expert partners to deliver impactful support and prevention with a clear focus on improving outcomes for people and systems affected by Domestic Abuse. The programme aims to provide community-based support, built on:

·A trusted, well-governed local partnership with deep roots in communities and statutory systems, delivering a cohesive and unified service for survivors.

·A whole-family, holistic model that integrates advocacy, behaviour change, children and family services, and safe accommodation to reduce risk and build resilience across the family unit. 

·Survivor-led and trauma-informed practice, with lived experience embedded in design, delivery, and decision-making to ensure services are relevant, accessible, and inclusive.

·Flexible, community-based access and outreach, offering multiple entry points, streamlined referral pathways into specialist provision, and tailored responses for each survivor and family.

·Robust data and evidence, collecting and analysing impact data, allowing us to learn from what works and to keep iterating to delivery more effective, and to show long-term impact for survivors.

The role requires strong project development and delivery management skills (coordinating the mobilisation and delivery phase, and liaising with the various stakeholders) as well as the ability to  facilitate effective governance and make decisions (including data analysis and presentation skills). As the Lead for the partnership, you will work with the Programme Director to create an effective platform for all stakeholders, including those we support, to be heard. This will require multi-stakeholder engagement and management including VCSE, Local Authority and Central Government partners. Through this engagement you will create a transparent and accountable environment where data, and testimony, drive decision making.

The role will also include support to Quality Assurance and Project Development and Social Investment functions. Key job functions will include:

Governance and Reporting

- Coordinate and deliver effective, multi-layered, governance with multiple stakeholders.

- Build and support strong relationships with partners.

- Provide contract support and management.

- Oversee all data related aspects of the programme including data collection, extraction, analysis, reporting, presenting, etc.

- Produce regular reports and data analysis to inform project delivery and decision making, and to support performance management through continuous iteration and targeted innovations.

- Gathering, analysing, and presenting quantitative and qualitative data to measure the impact of service innovations for the programme.

- Ensuring the voice of those we support is heard.

Developing external relationships

- Working with the Programme Director to develop and manage local relationships, this role will have an operational focus on supporting improvement to the service.

- This will include support for pathway development between services, including those not currently within the partnership.

- This role will also be required to represent the partnership in local appropriate forums

Coproduction and Design

- Identifying challenges to achieving outcomes and to engage with delivery partners to identify opportunities to adapt the delivery.

- Work with the Programme Director to ensure the voice of those who have experienced the project and of wider services across Plymouth is heard and incorporated into delivery.

Quality Assurance and Compliance Management

- Supporting Partners to conduct self-assessment QA processes to ensure high quality casework and support is undertaken at all times.

- Quality checking data on the case management system.

- Liaising with the commissioners around quality checks.

Growth/Sustainability

- Support the Programme Director and partnership to identify and secure funding to enable growth and innovation.

- Provide support and liaise between internal functions (Project Development and Social Investment, Enablement) and local partners.

- Supporting and contributing to wider business development opportunities.

About you

You will have the following skills, knowledge and competencies:

Essential

· Desire to support a unique impact-led project

· Passion to make a difference to those who are at risk of Domestic Abuse

· Tenacity and a desire to overcome obstacles

· Good with numerical data and analysis and can accurately assimilate information and develop critical insights to inform decisions

· Ability to make sense of something complex and recommend practical solutions

· Can confidently communicate your ideas verbally and in writing

· Can simplify complexities and adapt your communication so others can understand

· Ability to develop and manage positive and collaborative relationships with multiple partners and stakeholders with different perspectives and interests

· Ability to work independently and use own initiative to find solutions

· Experience of working in a relatable field

· Ability to network with a wide range of organisations

· Team player with a strong work ethic

 Desirable

· Coaching/mentoring skills

· Experience of quality checking work

· Experience of working in the Domestic Abuse sector

· An understanding of the challenges that impact on the delivery of Domestic Abuse Services

What we will offer you

• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.

• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.

• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year

• We offer a Salary Sacrifice Pension Scheme

• We offer Life Insurance, Income Protection Insurance and wellbeing benefits & resources

• We also offer Private Medical Insurance on successful completion of your probation period

• You will be able to access Learning and development opportunities

Application process/next steps

To apply please click on the link that will direct you to Applied. You’ll answer 2-3 questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers.

NB This role was previously advertised recently as 0.8FTE but we now have funding in place for this role to be a full-time position.

We will be reviewing candidates on a rolling basis. If you are shortlisted, we’ll invite you to the next step, which will be first and second round interviews with some of our colleagues.

Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We welcome applications from candidates of all backgrounds and will make reasonable adjustments for any part of the recruitment process for candidates who meet the minimum criteria for the role. Please note, for this particular role candidates will require Right to Work in the UK.

Are you a natural outgoing relationship‑builder who thrives on inspiring others? We’re looking for a proactive, community‑minded fundraiser to spark new partnerships across Surrey and grow our volunteer fundraising support. Working closely with our fundraising team, you’ll raise our profile, deliver brilliant donor care and help transform the lives of children with complex disabilities and their families. With plenty of untapped potential in our community, this is your chance to make the role your own and create real impact for Cherry Trees.

About the Role

This is a busy and pivotal role, working closely with the Head of Partnerships, Head of Fundraising and Communications and the team to raise awareness, increase visibility and develop our volunteer fundraising support, all with the aim of increasing our income generation.

You will be a proactive and people-focused fundraiser that will develop meaningful partnerships with local businesses, schools, community groups, clubs and individual fundraisers, inspiring them to fundraise for Cherry Trees. In doing so you will ensure that every supporter will receive excellent donorcare, making them feel personally connected to our mission to deliver outstanding home from home care for children with complex disabilities, and essential respite for their families.

This is a fantastic opportunity to make the role your own. While some community fundraising has taken place, there is huge potential to grow our income and partnerships in our generous area of wealth and community spirit.

This role is perfect for someone who wants to use their interpersonal skills and fundraising expertise to make a real and lasting difference to families in Surrey.

About You

You need to be an confident communicator who can engage and inspire people from all walks of life. Building strong relationships comes naturally to you, and you have the empathy and listening skills needed to connect with donors, volunteers, and community partners. Highly organised and detail-oriented, you can manage events, budgets, and donor records while meeting deadlines under pressure. Creativity and resourcefulness are part of your approach, enabling you to develop engaging presentations and adapt when plans change.

You bring resilience and a genuine passion for making a difference, staying motivated even when challenges arise. A good understanding of financial processes ensures transparency and compliance, and you’re confident in public speaking and community engagement, representing the organisation with passion and professionalism. In short, you are personable, proactive, and committed to creating a positive impact through collaboration.

The Junction is an out of hours service, open 365 evenings a year 4pm-11pm, to support and assist individuals experiencing a mental health concern. The aim is to alleviate the need for people in the Swindon locality to access A&E acute mental health services and primary care GP services unnecessarily by managing the presenting symptoms/mental health crisis along with the triggers and context for that crisis.

Working pattern includes every other weekend and working hours are 16:00-23:00.

Main duties of the job

• Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve.

• Effective Partnerships: Ensure effective and appropriate communication with all individuals, staff, community agencies and partner organisations

• Expertise and Risk Management:Effectively manage risk and supporting positive risk taking.Conduct investigations in line with relevant policies

• KPIs and Data Excellence: To effectively record and evidence outcomes.

Who we are

Swindon and Gloucestershire Mindprovide advice and support to empower anyone in our local communities experiencing a mental health problem. We campaign to improve services, raise awareness, and promote understanding.

Our Vision:We will not give up until everyone experiencing a mental health problem gets both support and respect. Swindon and Gloucestershire Mind creates services where people are recognised, valued and supported.

You are joining a committed and skilled team and you will be working alongside people who are passionate about mental health care and support.

Our Values:

• SelflessnessWe will act in the best interests of the people we support.
• IntegrityWe will be principled in our work.
• ObjectivityWe will act and take decisions impartially and fairly, without discrimination or bias.
• AccountabilityWe will take responsibility for what we do and how we do it.
• OpennessWe will work and take decisions in an open and transparent manner.
• HonestyWe will be truthful and reliable.
• LeadershipWe will model Swindon & Gloucestershire Minds values and lead by example in demonstrating organisational behaviours.

Swindon & Gloucestershire Mind is committed to promoting equality, diversity and we ensure that we are an inclusive organisation, where diversity is valued, respected, and built upon. We are committed to compliance with relevant equality legislation, the Equality Act 2010, Codes of Practice, and relevant best practice guidance.

Prospectus is pleased to be partnering with a well established benevolent organisation based in London.  This organisation provides crucial support to individuals who are in need by giving independent advice, guidance, case management, and grant giving for people encountering a wide range of concerns including financial, health, housing, and wellbeing issues. 

Senior Finance Manager manages day to day operational finance and financial reporting, oversees investment management, and works with the exec team to identify and implement strategic efficiencies.  There is also a team with 2 direct reports.

The ideal candidate will be a qualified management account with demonstrable experience in a senior finance position within the charity sector. You will also have experience of overseeing investments and their performance.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Catherine at Prospectus.

Please in the first instance share an up-to-date CV with us and should your experience be suitable, we will look to arrange for a call and/or meeting to brief you on the role. You will then have all the information you need to finalise your formal application. We are looking forward to connecting with you soon.

About This Job

Are you passionate about digital transformation and supporting the delivery of impactful projects? As a Software Developer within Cadet Digital Services, you will play a vital role in ensuring the successful development and maintenance of digital applications, primarily the Westminster MIS platform.

Working as part of a collaborative digital delivery team alongside a Solutions Architect, the developer will deliver well-structured, secure solutions in line with MOD digital and security standards, supporting the effective delivery of cadet activities across the UK.

You will have the opportunity to engage with volunteers and staff nationwide, delivering support through a mix of in-person sessions, webinars, and online learning resources.

If you thrive in a dynamic and fast-paced environment, enjoy problem-solving, and are keen to make a difference in the digital landscape of the Cadet Forces, this role is for you.

Responsibilities

· Develop and maintain application components using Oracle APEX, PL/SQL, and related technologies.

· Implement user interface elements and application logic in line with existing designs and patterns.

· Collaborate closely with your product owner, testers, and other team members to understand requirements and contribute to user-focused solutions.

· Participate fully in Agile ceremonies (daily stand-ups, sprint planning, reviews, and retrospectives) and work within agreed sprint commitments.

· Apply established MOD standards for security, accessibility, and performance across all development tasks. Take part in estimating, code reviews, testing, and documentation to support quality and maintainability.

· Contribute ideas for improvements and raise technical issues through the team’s established processes.

· Resolve bugs and minor enhancements raised by the Service Operations Team, prioritised and assigned to sprints as part of the development workflow.

· Suggest improvements and raise technical issues through established team processes.

· Continue developing knowledge of Oracle APEX and best practices through day-to-day delivery and supported learning.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359 hrs by Sunday 1st March 2026.

Interviews will be held in person during the week commencing 16th March 2026.

While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.

Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.

Interview process

Once Shortlisting has been completed, the application process will consist of the following:

Stage 1: Application Questions to be completed by candidates

Stage 2: Assessment day (successful candidates will progress to the final stage)

Stage 3: Interviews

We’re looking for a housing solicitor to help work on our Legal Aid Agency contract covering legal help, certificated cases and representation at court as part of the duty solicitor scheme. We would love to hear from you if you already qualify as a legal aid supervisor or could do so soon. You’ll need to have at least one year’s experience of advising and assisting in housing law, together with a talent for explaining complex legal ideas in simple language and the ability to manage a demanding workload.

You don’t have to know about Down syndrome. You can learn about Down syndrome, but we need you to know how to nurture the heart of an organisation and its people.

Please see our video on our website for further details from our Chair, James Davis (go to 'meet the team', and 'current vacancies'.

Freelance/self-employed contract for 3 – 4 days per week

Lead the 17-year-old charity into a brighter future

The role demands quality skills and experience in management, governance, building teams and communities, fundraising and finance – in person and online.

Can you simultaneously be creative, a problem solver, ideas person, developmental, positive leader, supporter, confidante, prudent and adventurous?

We are very keen to hear from you. Please send your CV and a 5 min video explaining who you are, why you suit the role and why you want to join us as CEO by Saturday 28 February 2026.

Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good. 

Purpose of the role:

This new role will play a key part in delivering Unseen’s fundraising and communications strategy. We’re looking for a passionate, creative communicator to help grow our supporter base and maximise income to support our work to end modern slavery. 

1. Working with service users (in the community and in safehouses at times) to identify support needs and creating a journey plan to lead them towards recovery and independence.
2. Working alongside service users to help them complete the goals in their journey plan, ensuring they are aware of their rights and entitlements and advocating for them
3. Identifying and managing risk with service users.
4. Supporting staff and clients at within our outreach service, and at times in the safehouses.
5. Managing own caseload of service users, ensuring all administrative work is clear, accurate and up to date.

To apply: 

• Please complete the application form. This includes a personal statement of 500 words outlining your suitability for the role, and;
• Please send a copy of your CV to jobs @ unseenuk. org with reference to the job title.

The deadline for applications is midnight on 15 March 2026.

Interviews will likely be held around the week of the 23 March 2026.

We reserve the right to close the vacancy early if we receive the requisite number of applications. For this reason, we encourage interested candidates to apply early.

As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community. 

 Any questions, please contact jobs @ unseenuk. org. 

We are looking for a resilient and dedicated person to join our Avon & Somerset team as Early Interventions Officers, working within the VS team as part of the Avon & Somerset Victim Service partnership.

The service provides support across the whole geography of Avon & Somerset. This role involves making initial contact with victims of crime and Anti-Social Behaviour and providing initial support in a dynamic and ever-changing environment. The role is full-time and based at out office in Bristol office.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression

About the Role:

You will provide high quality support to all victims and witnesses of crime and Anti-Social Behaviour, leading on completing initial impact and risk assessments that are comprehensive and holistic. You will also provide cover for the local VS Helpline.

Key Responsibilities:

• Act as the first point of contact for service users referred in to the service, completing comprehensive impact and risks assessments using agreed processes and a tailoring the response to each individual's needs.
• Manage a caseload of service users who require more immediate and short term interventions, referring on those with more long term needs either internally or externally.
• Develop support plans where appropriate.
• Maintain accurate and confidential case management records and contribute to monitoring information for the service and provide accurate and timely performance information for internal and external use.
• Respond appropriately to safeguarding concerns including both child protection and vulnerable adult issues.
• Ensure that everyone is aware of their rights under the Victim's Code of Practice and the Witness Charter..
• Comply and keep up to date with all relevant legislation, policies and procedures, including data protection legislation, confidentiality.
• Work as part of a team to ensure that all outcomes and Key Performance Measures are met relevant to the local contract.

Ideally you will have:

• Experience of delivering a service and working directly with service users in a statutory, voluntary or community work setting
• Experience of working in an outcomes focused service
• Knowledge of the criminal justice system and the impact of crime
• Knowledge and understanding of Domestic Abuse processes and services
• Experience of engaging with vulnerable victims of crime who may have complex needs

You will need:

• Strong written & verbal communication skills.
• Good time management skills.
• Competent IT skills, able to use generic systems.
• To work effectively both as part of a team & independently
• To develop & maintain partnerships with external organisations.
• The ability to undertake impact & risk assessments.
• Knowledge of safeguarding issues & legislation related to child protection & vulnerable adults.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Working Pattern: 0.6 FTE (happy to discuss flexible working arrangements)

Dates: May 2026 - June 2027 (14 months)

Location: Home-based from anywhere in the UK with frequent (around once per month) travel across the UK

Working requirements: Applicants must have the right to work within the UK

Deadline for applications: Friday 6th March

Interviews: 19th and 20th March via Zoom

Salary: £42-44k pro rata dependent on experience

Job Purpose

We are looking for a Research Programme Manager with a strong grounding in scientific research and expertise in grant management to take on a maternity cover within our small and tight-knit research team.

The role’s core responsibility will be to lead on the delivery of the Foundation’s translational grant funding schemes - our Catalyst Awards and Advancing Treatments Awards. The post holder will have a visible presence within the research community acting as an important point of contact between researchers, committee members (including people living with MND), peer reviewers and the charity.

They will be responsible for the successful delivery of a large portfolio of active projects by working closely with others in the team to ensure all awards are expertly administered, monitored, evaluated and reported against, ensuring the outputs are of the highest quality and supporting the charities activities. The post-holder will identify opportunities to communicate the progress or impact of the work we fund and work with the communications team to develop compelling communications for our supporters.

Key responsibilities

Grant Funding Programme

● Lead on the management of several grant funding schemes, as well as ad-hoc applications that come to the Foundation;

● Oversee the smooth running of application rounds, peer review and ensure that funding committees function in line with AMRC guidance;

● Be the main point of contact for the AMRC with regards to research management;

● Support the ongoing implementation and development of the Foundation’s Grant Management Software, Flexi-Grant, ensuring the research team are using the platform effectively;

● Manage project set-up including contracting, the development of detailed project plans, including go/no-go milestones and budgets;

● Work with the others in the team to oversee the research programme budget including planning, monitoring and forecasting; work with the Directors of Research and Finance to ensure that accurate research finance information is available for organisational budgeting and planning;

● Seek opportunities to improve the Foundation’s grant funding schemes to increase the number and quality of applications received year on year, ensuring funded projects support the delivery of the Foundation’s research strategy;

● Monitor any developments or innovations across the sector and implement changes to maintain a high-quality impactful research funding programme.

Project Portfolio

● Manage and oversee project delivery of the Foundation’s active project portfolio by:

○ Building and managing relationships with award holders and attending site visits;

○ Approving grant payments and managing the change process for any project amendments;

○ Ensuring project progress is effectively monitored and reported against;

○ Identifying opportunities for and approving any project communications.

● Work closely with others in the research team to implement an Impact Evaluation Framework, to evaluate the impact of the research we fund.

General Responsibilities

● Support the Director of Research to deliver the Foundation’s research strategy;

● Support more junior members of the team through training and mentoring;

● Contribute to the team being proactive and supportive, and working effectively and efficiently to achieve agreed objectives;

● Contribute to the development and maintenance of strong internal relationships across the charity, working specifically with the Fundraising Team to support income generation;

● Support the Director of Research in the development of updates for the Board of Trustees and other groups such as our Scientific Advisors;

● Keep updated with the latest scientific developments in the field, attend conferences and build strong relationships with MND experts and other relevant stakeholders;

● Represent the Foundation at external scientific meetings and conferences;

● Undertake other work as required by the Director of Research.

Skills and experience required:

● Educated to PhD level or with equivalent experience in a science subject relevant to MND;

● Experience of research management, including the management of grant schemes, preferably with experience of using Flexi-Grant;

● Experience of research communications, including the ability to disseminate complex scientific information and present it to non-technical audiences;

● Experience of liaising with senior individuals in a variety of organisations with an ability to create favourable working relationships;

● Proven project management skills, with the ability to manage multiple projects at the same time;

● A great communicator, with excellent written and oral skills and the ability to maintain relationships with a wide variety of individuals, including those within the Foundation, researchers and clinicians, relevant organisations and industry bodies, MND patients, and other MND charities;

● Self-motivated, proactive and able to work using own initiative;

● Organised, with a proven ability to successfully manage a broad spectrum of tasks, deadlines and individuals;

● Motivated to make a real difference for those living with MND.

Our client is a dynamic, passionate charity, committed to improving the lives of children across the UK. They currently run over 100 local services that help thousands of young people who desperately need support, as well as campaigning to change laws and policies to make children’s lives both happier and safer. The team is currently looking to appoint an interim Service Manager to oversee a team of youth practitioners delivering an emotional wellbeing & mental health (EWMH) drop-in service in Gateshead. This role is initially a temporary opportunity for 12 weeks, with the potential of extension.
 
As Service Manager you will oversee a team of dedicated youth practitioners, delivering one to one emotional wellbeing and mental health support to a variety of vulnerable young people, predominantly on a drop-in basis. You will lead, develop and coordinate the service, including community-based workshops, advice and signposting, and brief/structures interventions. You will ensure that delivery is clinically informed, safe and aligned with agreed service specifications.
 
To apply, you will have significant experience of delivering frontline services for vulnerable people (ideally young people) and will have demonstrable experience of overseeing delivery staff. You will have the ability to act creatively and respond to new and challenging situations, and will have experience of coordinating working patterns, including on-call rotas. Knowledge and understanding of issues relating to services for young people, specifically around emotional wellbeing, mental health and exploitation is desirable.

In order to apply please initially submit your CV in the first instance. Please only apply if you are available immediately and have a current, enhanced DBS issued within the last year or registered to the online update service.

Please note this role will be hybrid-working with roughly 2-3 days based in Hertfordshire House Community Centre in Gateshead.

Key information

Location: Manchester, Bristol, Newcastle, Nottingham, or London

Hours: 37.5 hours per week (full time)

Start date: ASAP (we are happy to work with notice periods)

Duration: Permanent

Salary: £36,340 - £41,065 per annum if based in London. £33,690 - £38,410 per annum if based in Bristol, Manchester, Newcastle or Nottingham, plus a £312 yearly tax-free work from home allowance.

Application deadline: Wednesday 18th March, 12pm

This application process will consist of 3 stages: Application, 1st interview and Assessment Centre (presentation task & interview).

About upReach 

Do you think that your socio-economic background should determine your career prospects?

upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2. 

We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment. 

To find out more about how we support our students, visit our website and read our Annual Report, and Impact Report.

Role Summary

As a University Partnership Manager at upReach, you will play a vital role in securing and growing high-impact partnerships with universities committed to social mobility.

Reporting to the Head of Partnerships within the Income Generation and External Engagement team, you will be responsible for developing new strategic relationships, championing our partners' voices across upReach, and working closely with our Programmes Team to oversee a portfolio of university partners. You’ll lead stakeholder engagement, take ownership of partnership outcomes and work collaboratively across upReach with our marketing, impact and programme teams.

Core Responsibilities

You will play a critical role in advancing upReach’s mission by generating income and leading upReach’s University Partnerships strategy. Creating life-changing opportunities for our Associates through high-impact university partnerships. You will be directly supporting the organisation's strategic priorities: driving sustainable income growth, enhancing programme impact and expanding our reach as a national charity.

Given the expansive and dynamic nature of this role, the list of responsibilities is not exhaustive, but provides a clear overview of your primary areas of responsibility, ownership and impact.

The core responsibilities include:

Develop and Secure New Strategic University Partnerships

• Proactively identify, cultivate, and convert a pipeline of four and five-figure prospective university partners aligned with upReach’s mission and strategic goals.

• Lead high-quality prospecting and relationship-building activity, targeting income-generating partnerships that also deliver high-impact opportunities for Associates.

• Build strong relationships with key contacts at potential partners, including senior stakeholders within widening participation, employability, and careers teams, through regular in-person and virtual meetings.

• Deliver compelling, insight-driven proposals and presentations tailored to organisational priorities and demonstrating mutual value.

Stakeholder Representation and Engagement

• Act as a visible representative of upReach at key partner events, conferences, and roundtables, building relationships, showcasing our impact, and raising our external profile.

• Leverage social media strategically to spotlight partnership activity, amplify success stories and demonstrate the value of our partnerships in real time.

• Respond swiftly and professionally to partner and prospective partner requests, ensuring timely, accurate information and follow-up.

• Capture, report and disseminate key themes and insights from partner feedback, helping to inform decision-making and continuously improve the partnership experience.

Monitor and Grow Existing University Partnerships

• Responsibility for a portfolio of upReach’s existing university partners, ensuring effective stewardship of the day-to-day relationship with high satisfaction, sustainable renewal and growth.

• Set and monitor partnership goals and OKRs, leading regular reviews and performance reporting.

• Identify opportunities to deepen and broaden engagement with existing partners, including expanding partnership activities.

• Collaborate with the Student Attraction and Programme teams to engage the university in identifying & promoting the programme.

• Working closely with upReach’s Programme teams to ensure partnerships and programmes are delivered to a high standard.

• Lead on university partnership health reviews and mid-year partner reviews to ensure any issues are dealt with effectively, promptly and collaboratively.

Partnership Visibility and Impact

• Collaborate closely with Marketing & Communications to co-create high-quality content and campaigns that showcase our strategic partnerships through university guides, case studies, thought leadership, social media, and joint events.

• Lead on impact reporting for your partnership portfolio, using both data and compelling stories to evidence the outcomes of the partnership and drive continued engagement.

• Proactively identify and deliver opportunities for partners to amplify the voice of upReach; through our external events, fundraising opportunities and sharing social-media collateral that promotes our work.

Cross-Functional Collaboration and Innovation

• Collaborate with the Finance team to ensure timely and accurate invoicing and contracting for all University partnerships, supporting effective financial management.

• Maintain up-to-date and accurate records of partnership activity using upReach’s internal CRM and systems, enabling effective reporting, forecasting and stewardship.

• Uphold the organisation’s legal and ethical obligations, including data protection, charity law, and compliance with all relevant regulatory requirements.

• Manage and support a rotation of the Future Charity Leaders Programme, providing guidance, feedback, and development opportunities.

• Meet monthly with University Leads (the Programme Coordinator responsible for day-to-day university activities) to set partnership priorities, monitor stakeholder KPIs (onboarding, engagement), and deliver updates to universities.

• Contribute to the achievement of income targets aligned with upReach’s strategic goals, identifying and progressing opportunities to drive revenue growth.

• Engage fully in the annual appraisal process, setting ambitious, SMART objectives that align with organisational priorities and your personal development.

Skills and Experience

The ideal candidate for the University Partnerships Manager should display these behavioural skills:

• Strong track record of relationship-building, influencing, and delivering high-quality engagement with a range of stakeholders, ideally including senior university professionals.

• Excellent organisational and project management skills with the ability to manage multiple priorities and deadlines autonomously.

• Confident and pragmatic decision maker in a fast-paced environment, with an understanding of when to escalate situations and seek input appropriately.

• Proven ability to develop and implement partnership or engagement strategies that strengthen collaboration and deliver shared goals.

• Collaborative team player with experience supporting and working across diverse teams to deliver shared objectives.

• Excellent written and verbal communication skills, including confidence in preparing and delivering presentations and reports.

• Proficient in using CRM or data management systems to track engagement, manage pipelines, and generate actionable insights.

• Experience measuring and reporting on partnership impact, engagement, or value creation.

Desirable:

• Experience in university partnerships, fundraising, account management, or stakeholder engagement.

• Understanding of widening participation, employability, or student success strategies within a higher education setting.

• Experience collaborating with marketing or communications teams to create joint campaigns, content, or case studies that drive engagement.

Team Culture & Benefits: 

We offer: 

• Flexible and hybrid working.

• Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us. 

• Birthday leave and Volunteering leave

• Enhanced Parental Leave beyond statutory requirements for all team members. 

• 3% Pension Contribution, which increased to 5% after 5 years of working with us. 

• Cycle-to-work scheme.

• Monthly socials and annual wellbeing days

• Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training. 

• Personal Development Budget, activated after 6 months in the role.

• The opportunity to participate in our fantastic staff networks: 

  • Disability and Inclusion Network

  • Diverse Roots Network 

  • Green Network 

  • LGBTQ+ Network

  • Mindfulness Network

  • Parents and Carers Network

  • (Im)Migrants Network 

Ready to apply?

We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.

Applications close on Wednesday 18th March at 12pm.. 

EQUAL OPPORTUNITIES

At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Diversity in the workplace creates dynamic and effective organisations and we are actively working to build a more inclusive workforce by continuously improving our recruitment, retention, and development practices. We  encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities , those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.

Vice-Chancellor’s Office
Development, Alumni and Campaigns Office

Prospect Research Officer 
Ref: SC4931

Starting salary from £31,236 per annum, dependent on skills and experience, with an annual increment up to £37,694 per annum. 

UEA is advancing its ambitious £100 million Dare to Do Different Campaign, with Prospect Research playing a central role. We are seeking someone who can help drive transformational change.

In this role, you will work closely with our fundraising team to identify, research, and engage high‑quality prospects, helping to build a strong pipeline of major donor opportunities while upholding the highest ethical standards. Your insights will inform strategic fundraising aligned with the University’s key priorities.

The ideal candidate will be educated to at least A level (or equivalent qualification) or equivalent experience and have a good understanding of fundraising, along with strong research, organisational, and interpersonal skills.

You will join a collaborative, supportive team that takes pride in achieving excellent results. This is a valuable opportunity to make a lasting impact helping us meet campaign goals and shape UEA’s future.

This full-time post is available on an indefinite basis. 

UEA offers a variety of flexible working options and although this role is advertised on a full-time basis, we encourage applications from individuals who would prefer a flexible working pattern including annualised hours, compressed working hours, part time, job share, term-time only and/or hybrid working. Details of preferred hours should be stated in the personal statement and will be discussed further at interview.

Further information on our great benefits package, including 39 days annual leave inclusive of Bank Holidays and additional University Customary days, can be found on our benefits page.

Closing date: 16 March 2026

The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.

Contract: Fixed Term Contract for 6 months, full time (40 hours p/week over 5 days)

Salary: £39,923 - £54,074 per annum plus £3,954 London Weighting Allowance  

Location: Victoria Animal Hospital, London SW1V 1QQ  

Closing date: 11th March 2026 

Interviews: W/C 16th March 2026

 
We believe veterinary care should reach those who need it most - regardless of circumstance. As a Veterinary Surgeon with us, you won’t just be practicing medicine; you’ll be making a meaningful impact on vulnerable animals and the communities that depend on them.

More about the role

Veterinary Surgeons at Blue Cross are exposed to a wide variety of medical, surgical and emergency cases, enabling rapid development of skills and confidence in general practice. 

This is a full time, fixed term contract for six months. The shift pattern is mostly Monday-Friday 9am-5pm, allowing for an excellent work-life pattern. You will be a part of the evening and weekend rota, which is shared between vets based across Victoria, Merton and Hammersmith resulting in about 2 evening shifts a month and 1 weekend day shift (compensated by time in lieu) every 6 weeks. You will be based primarily at our Victoria hospital, however some flexibility in supporting pets at our other sites is needed. 

About the hospital 

The Blue Cross Victoria hospital has been in operation since its opening in 1906, remaining steadfast in its commitment to helping pets and their owners in need. 
 

Equipped with state-of-the-art veterinary facilities, you will be joining a hospital that spans six floors with six consultation rooms, two theatres, four minor procedure rooms and a laboratory. We are also lucky to have an ambulance service dedicated to transporting animals to and from the hospital. 

Victoria is a 24-hour hospital with a dedicated night team, allowing for much desired case continuity. You will take an active part in our team development days, where once a month we provide emergency services only, allowing time for in-house cadaver training, case discussions and team meetings.

About you

We're looking for a pragmatic and competent Veterinary Surgeon who thrives in a team environment. You'll demonstrate excellent communication skills and a commitment to delivering compassionate care to our patients and their owners. 
 
With a strong work ethic and a genuine desire to make a difference, you'll embody our Blue Cross values and contribute to our culture of compassion, courage, and inclusivity. 

Essential qualifications, skills, and experience:

• Member of Royal College of Veterinary Surgeons 
• Demonstrable small animal or mixed practice experience 
• Sole charge experience 
• Excellent written and verbal communication skills in English

If you're looking to join a team dedicated to making a positive impact in the lives of pets and their owners, this is an ideal opportunity to expand your experience and make a real difference. 

How to apply  

Visit our website and click the apply button to complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.  

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)  
• Programmes for physical and mental wellbeing support  
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family   
• Health cash plan  
• Unlimited access to an employee assistance programme  
• Pension scheme with enhanced employer contribution   
• Professional fees paid with Continuing Professional Development and personal development support.  
• Life assurance   
• 20% discount on Pet Plan pet insurance   
• Enhanced family friendly policies   
• Recognition scheme   
• Annual volunteer days  
• Charity worker discounts across a variety of retailers 

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.  

About Blue Cross

If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our About Us page