Supporter experience officer jobs

Salary: £60,000 - £80,000 FTE (£48,000 - £64,000 Pro rata for part-time), commensurate with experience

Contract: Permanent | Part-Time (0.8 FTE) | Year-round (Flexible working patterns considered)

Reporting to: The Head

St Catherine’s is seeking a visionary Director of Strategic Partnerships & Development to join our Senior Leadership Team. In this pivotal executive role, you will lead the strategy for our fundraising, external relations, corporate partnerships, and business development initiatives—shaping the future financial resilience and educational ambition of the School.

You will be responsible for securing philanthropic support, cultivating major donors, developing strategic partnerships and generating sustainable income opportunities. Whether your background is in corporate partnerships, high-value fundraising, commercial growth, hospitality, or professional services, this is an extraordinary opportunity to leverage your relationship-building expertise to make a lasting impact. Prior experience in the education sector is not required.

The Opportunity

As a senior ambassador for St Catherine’s, you will shape and execute an ambitious strategy to diversify income, engage key stakeholders, and maximize the value of the School’s brand and physical assets.

Reporting directly to the Head, you will oversee our Development and Alumnae Relations functions while collaborating closely with Admissions, Marketing, and Finance.

Key Priorities:

• Philanthropy & Major Gifts: Build and steward a pipeline of prospective donors, leading capital campaigns, grant applications, and major gift initiatives across alumnae, parents, and benefactors.
• Strategic Partnerships & Commercial Growth: Identify and secure mutually beneficial collaborations across business, technology, arts, sport, and the wider community.
• Alumnae & Community Engagement: Deliver an exceptional engagement strategy that turns network affinity into meaningful advocacy, mentorship, and support.
• Asset Optimization: Partner with executive colleagues to identify commercial opportunities within the School’s Site Masterplan and facilities.
• Data-Driven Strategy: Champion CRM systems and performance insights to track growth, evaluate potential initiatives, and guide executive decision-making.

About you:

• Senior Commercial Leadership: Proven success in a brand-led, growth-focused, or customer-centric organization.
• Relationship Mastery: Outstanding networking, negotiation, and influence skills with high-net-worth individuals, foundations, or executive stakeholders.
• Strategic Vision & Execution: The ability to translate big-picture strategy into clear, measurable execution frameworks.
• Data Literacy: Comfortable utilizing data insights, CRM systems, and performance dashboards to track pipeline conversion and guide choices.
• Ethos & Integrity: Alignment with St Catherine’s values, a commitment to holistic education, and an uncompromising dedication to child safeguarding.

Why Join Us?

At St Catherine’s, we offer a collaborative environment and a competitive benefits package, including:

• Flexible Working: Part-time (0.8 FTE) with flexible working patterns considered.
• Pension Scheme: Generous employer pension contributions (up to 12% employer).
• Holiday Allowance: 25 days plus Bank Holidays (pro-rata), available to book year-round.
• Fee Remission: Discounted school fees for daughters attending St Catherine’s.
• Health & Wellbeing: Comprehensive Health Cash Plan, complimentary lunches during term time, and a Cycle to Work scheme.
• Convenience: Free ample on-site parking.

How to Apply

Please submit your application online via My New Term by 10:00 AM on Tuesday 1st September 2026.

Please note: Applications will be reviewed on a rolling basis, and interviews may be scheduled prior to the closing date. Early application is strongly recommended.

St Catherine’s is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is subject to child protection screening, including checks with past employers and an Enhanced DBS with Barred List check. St Catherine’s is an equal opportunities employer.

Please note the desired qualifactions required for the role: Specialist Community Public Health Nurse (health visitor or Family Nurse) or Midwife,
Nurse or Paediatric Nurse with community experience.

1. Proactively engage and work in partnership with professionals and organisation working with families and babies vulnerable to sudden infant death to promote safer sleep and reduce infant mortality.

2. Design and deliver training.

3. Proactively engage families with Lullaby Trust advice, responding to enquiries and ensuring anyone seeking advice is given a high-quality service in a timely way.

4. Create and assist with development of information resources.

5. Manage and supervise the Support and Training Officer and Training Development Officer.

Proactively engage and work in partnership with professionals and organisations working with families and babies vulnerable to sudden infant death to promote safer sleep and reduce infant mortality.

•To build relationships with health and childcare professionals working with families and babies vulnerable to sudden infant death in order to reach and engage those families with advice and support.

•To proactively build and maintain partnerships with relevant organisations particularly those who work with vulnerable families to co-produce and collaborate in developing resources and programmes to reduce infant mortality.

•To build relationships with local professionals in order to support local campaigns to reduce SIDS deaths, sleep related accidents and infections in babies.

•To ensure the Lullaby Trust’s work reflects the public health agenda across England, Wales and Northern Ireland.

•To work with the Policy and Research Manager reviewing external health and social documents/policy.

Design and deliver training

•To be lead the Training Team Working Group and chair meetings.

•To lead and work to deliver the training strategy by creating and promoting evidence-based online training packages aligned with public health priorities to a range of professionals working with families and babies vulnerable to sudden infant death which enables confidence to have meaningful conversations with families. 

•Plan, develop and record online webinars and presentations for families and babies vulnerable to sudden infant death and on bereavement support in line with the Training Strategy

•Use national and local data to create and deliver training packages which is responsive to need, SUDI and safeguarding reports and investigations and CDOP themes.

•To meet and liaise with outside organisations to deliver showcase training packages.

•To ensure training is evaluated and adapted/developed

•To work with engagement team to ensure training is promoted.

Create and assist with development of online and printed information resources particularly aimed at those vulnerable to sudden infant death.  

•Assist with checking accuracy of safer sleep info posts on social media and -participating in Q&As.

•Create resources specifically aimed at families and babies vulnerable to sudden infant death.

•Develop resources and tools for professionals working with families to have meaningful conversations and support safer sleep messaging.

•Develop resources for professionals that translate evidence and research into good standards of practice.

•Review and update website text and social media messages on safer sleep in conjunction with the engagement team.

Proactively engage families with Lullaby Trust advice, responding to enquiries and ensuring anyone seeking advice is given a high-quality service in a timely way

•Manage the cover and answer information enquiries including helpline and online, on safer sleep responding within the set guidelines and KPIs for the department.

•Manage and facilitate the Young Parent Panel and New Families Panel in collaboration with other specialist organisations and charities; keeping in contact, recruiting new members, arranging meetings, focus groups and user testing and feedback on resources and activities.

•To be a representative for media work promoting safer sleep advice, including radio, tv, pre-recorded and live media.

•Work with other teams to reach more families including on projects focussing on high risk groups and under-represented families.

•Ensure any safeguarding concerns are actioned in accordance with the organisation’s Safeguarding Policy.

To manage and supervise the Support and Training Officer and the Training Development Officer

•To supervise and set priorities for the Support and Training Officer, following Lullaby Trust processes.

•To provide regular support and supervision to the Support and Training Officer.

•To attend regular meetings of the Lullaby Trust Management Team.

•Deputise for Support and Information Team when needed.

Any other work which relates to the Lullaby Trust’s strategic objectives

•To participate in training and events with colleagues on a regular basis.

•To work with the relevant departments in the organisation to deliver and implement the organisations strategy

•To keep abreast of external research on SIDS and related fields.

•Maintain knowledge of developments within health service provision and family social care to identify opportunities for improving support for families.

Role: Oil and Gas Campaign Manager

Contract: Permanent, Full Time

Location: Hybrid working. Cornwall or London office three days per week, home working two days per week.

Job Purpose

The Oil and Gas Campaign Manager will manage and deliver our campaign to end new oil and gas drilling in UK waters, and drive forward our Ocean Alliance Against Offshore Drilling, a coalition of over 70 organisations united behind this goal. 

Reporting to the Head of Campaigns, this role will be responsible for the design and practical delivery of innovative, engaging, and clear campaign plans to meet Oceana’s goals to deliver an end to new oil and gas drilling in UK waters. 

Eligible candidates should have proven experience in managing and delivering complex public campaigns to drive national policy change. They must be passionate, and able to develop and implement creative and bold campaign activities, alongside our small but experienced team. 

The position will be hybrid, based three days per week (Tues-Thurs) in Oceana’s UK offices in Newquay, Cornwall or Paddington, London. Regular national, and occasional international, travel will be required to meet team members and stakeholders in geographically diverse locations, including: Washington, DC.

Responsibilities 

• Develop, manage and deliver Oceana UK’s Oil and Gas campaigns, taking responsibility for their quality, timeliness and success. 

• Contribute and advise on campaign strategies through annual planning and budgeting process, and through on-going detailed project planning. 

• Design and manage delivery of all of Oceana UK’s Oil and Gas campaign activities, including (but not limited to) campaign actions and launches, public mobilisations, digital actions, NGO partnerships and allies, coalitions and potential legal challenges. 

• Plan all projects in detail, securing approval of all details, and documenting clear methodology, roles, responsibilities, and timelines in advance. 

• Oversee the successful management of the Ocean Alliance Against Offshore Drilling, growing the alliance in number and impact. 

• Manage the campaign calendar and budget, ensuring that all campaign deliverables are managed and delivered on time and to budget, with any updates accurately reflected in the quarterly reforecast process. 

• Monitor and evaluate progress against plans, ensuring effective delivery of campaign objectives. 

• Work with Science and Research colleagues to ensure that the Oil and Gas campaigns have scientifically robust foundations and evidence. 

• Work with Policy colleagues to ensure campaign plans deliver effective lobbying and advocacy toward our goals, including through drafting briefings and letters, meeting and engaging decision makers, planning and attending events, and responding to consultations. 

• Support the Communications team to ensure our campaigning plans and delivery are effectively reflected to engage supporters and other relevant audiences. 

• In collaboration with the Communications team, manage consultants to design and deliver creative, digital, and design assets in support of campaign actions. 

• Collaborate internally with UK Leadership Team and other relevant colleagues, including internationally, taking on board all relevant input, to ensure strong campaign impact. 

• Commission and manage consultants to deliver campaign activities and events. 

• Build strong external relationships and represent Oceana UK to ensure we advance our campaign goals with a wide range of stakeholders, including civil servants, politicians, NGOs, and businesses. 

• Be spokesperson for these campaigns, representing Oceana externally in the media, social media, events, relevant networks, with partners, and in meetings. 

• Line manage the Oil and Gas Campaign Officer, offering day-to-day support and learning, as well as longer term career development. 

• Be present in person in the London or Cornwall office 3 days per week (Tues-Thurs), promoting a positive working culture. 

• Help to draft timely, accurate and compelling funder and supporter reporting. 

• Ensure a strong commitment to the organisation's values and vision, as set out by Oceana globally. 

• Travel occasionally, both nationally and internationally, to meet with team members and wider internal and external stakeholders. 

• Other responsibilities as appropriate and necessary to achieve campaign and organisational objectives.

     Candidate Requirements

     Education and work experience:

• At least 5 years of professional experience in campaigning, ideally toward ocean or environmental goals (essential).

• Experience managing environmental protection or energy related campaigns in the UK, with an understanding of the main issues, processes and stakeholders involved.

• Experience turning complex policy issues into innovative and engaging campaigns.

• Degree or masters in a related field (preferred).

• Line management experience.

     Skills and knowledge: 

• Familiarity with energy and environmental regulations, legislation and policies in the UK, as well as with the key institutions and decision-making processes.

• Proficiency at understanding and distilling complex scientific issues for campaigning purposes.

• Excellent understanding of UK parliamentary and political processes and engaging in them for campaign advancement

• Excellent project management skills, with demonstrable experience managing and prioritising multiple workstreams, tasks, projects and timelines effectively.

• Attention to detail and a commitment to quality and impactful campaign outputs.

• Excellent management skills, and proven ability to work effectively in a team environment.

• Excellent relationship building and stakeholder management skills, and the ability to work collaboratively with staff and with other organisations and allies.

• Strong analytical skills with the ability to collect, organise, analyse, and disseminate significant amounts of information with attention to detail and accuracy.

• Good understanding of the principles of Justice, Equity, Diversity and Inclusion, and a proven commitment to improving these in the environmental space.

• Excellent communication and public speaking skills, with the ability to speak confidently in the media and at events.

• Integrity and the ability to work with confidential information with discretion.

Application Deadline: 9 September 2026 

Interviews: From 17 September 2026

The Diocese of Leicester is looking for a passionate, committed Diocesan Environmental Officer with a heart for Creation Care to lead the ‘Hearts and Minds’ activities of our Diocesan Environmental Programme (2026-29). If you’re an inspirational yet sensitive communicator who can empower parishes, champion environmental action, and share the call to care for God’s world, we’d love to hear from you. The Diocesan Environmental Officer’s core role is to lead in engaging the hearts and minds of people across the diocese as we work to care for God’s Creation and reduce our carbon emissions. We are looking for some to walk alongside people to encourage, inspire and challenge – reaching out to build relationships with individuals, churches and Minster Communities.

This is a new fixed-term post made possible by a grant from of The Church of England through their Net Zero Carbon Capacity Building Programme.

In this rewarding role, you will:

• Be an advocate & champion for environmental issues as integral to the Christian Gospel
• Lead the planning and activity required to enable the Diocese of Leicester to achieve the Silver Eco Diocese award by the end of 2029
• Support parishes to engage with and progress with the Eco Church Award Scheme
• Provide resources and deliver training on themes relating to Creation Care 
• Be responsible for the delivery of Carbon literacy training Encourage and equip a flourishing network of Eco Communities (see diocesan website for more information)

What we are looking for

• A strong founding in Christian theology particularly relating to the environment & up to date knowledge of environmental issues including climate justice.
• Experience of working with and developing prayer, worship and biblical resources, ideally related to the environment and of generating communications content intended to encourage, inspire and inform which is suitable for a range of media 
• Experience of managing or leading projects that seek to bring about change in culture and behaviour, ideally environmentally related
• Excellent people skills including experience of working with volunteers of different ages. 
• Able to engage, inspire, educate and challenge people about environmental matters in a way that is positive and brings people with you. 
• Highly organized and able to manage competing priorities effectively. 
• Creative approach to work with the ability to inspire creativity in others.
• Positive and proactive. 
• Flexible and adaptable whilst working in a team. 
• Committed to reducing carbon emissions by 2030 and to climate justice. 
• Practicing Christian.
• Good IT skills, including use of Microsoft Office and databases.
• Ability to travel regularly across the Diocese and work flexibly, including occasional evenings and weekends.
• Sympathy with and commitment to the values and mission of the Church of England and the Diocese of Leicester.

Why Join Us?

• Be part of a new area of work within a collaborative and experienced team.
• Hybrid working with a Leicester office base 
• An opportunity to work with a variety of different communities across Leicestershire, each with its own needs.
• Make a tangible difference to local communities and to caring for and sustaining the environment.
• Generous pension (10% employer contribution) 
• Opportunities for training, development and professional growth.

Closing Date:      Sunday 6th September

Shortlisting date: Tuesday 8th September

Interview Date:   Tuesday 22nd September

Apply via the Pathways recruitment website. 

We particularly welcome applications from UK Minority Ethnic / Global Majority Heritage candidates, who are currently underrepresented in our organisation.

The Diocese of Leicester, part of the Church of England, is committed to the safeguarding, care and nurture of everyone within our church community. We follow the Church of England’s Safeguarding Policies and relevant statutory guidance. We believe that safeguarding is everybody’s business.

This post is subject to a Basic DBS check and proof of right to work in the UK. The Diocese is unable to offer a Certificate of Sponsorship.

Suzy Lamplugh Trust

Hybrid (40% office-based)
Full-time (35 hours)

Permanent
£47,124
Start: ASAP

Lead and shape services supporting victims of stalking and abuse

The Suzy Lamplugh Trust is seeking a Head of Operations to provide strategic leadership across our services, ensuring they are safe, effective, compliant, and sustainable.

This is a senior leadership role, responsible for overseeing service performance, infrastructure, and delivery at an organisational level. You will play a key role in shaping strategy, driving continuous improvement, and ensuring our services meet the needs of victims and funders alike.

About the role

You will:

• Provide strategic and operational leadership across all services, ensuring high-quality and compliant delivery
• Lead on organisational performance, including KPIs, quality standards, and reporting frameworks
• Oversee contract and grant delivery, ensuring all obligations and compliance requirements are met
• Hold senior relationships with commissioners, funders, and external stakeholders
• Lead service development, mobilisation of new contracts, and organisational change
• Ensure effective systems, infrastructure, and processes are in place to support delivery
• Provide leadership across safeguarding, risk, and organisational compliance
• Work as part of the Senior Management Team to shape and deliver organisational strategy

This role focuses on service infrastructure, performance, and strategic oversight, rather than direct frontline management

About you

You will be an experienced senior leader with a strong track record in operational and strategic service delivery within a safeguarding or related environment.

You will have:

• Significant experience leading multiple frontline services within a safeguarding or VAWG-related sector
• Experience operating at senior leadership level, contributing to organisational strategy
• Strong experience of performance management, KPIs, and quality assurance frameworks
• Experience managing statutory contracts or grant-funded services
• Proven ability to lead organisational change, service mobilisation, or transformation
• Strong understanding of safeguarding, compliance, and information governance
• Experience working with commissioners and senior external stakeholders

Desirable:

• Experience within stalking, domestic abuse, or VAWG services
• Experience in a charity or commissioned service environment
• Experience in organisational restructuring, service redesign, or systems implementation

Why join us

• Lead and shape services that support victims of stalking and abuse
• Join a collaborative and mission-driven senior leadership team
• Play a critical role in organisational strategy, growth and impact

How to apply

Please submit your CV and a supporting statement demonstrating how you meet the essential criteria detailed within the person specification.

Applications will not be considered without a supporting statement

Additional information

• This is a senior leadership role reporting to the CEO
• Initially office-based (London) for 3 months to support a meaningful induction, moving to a blended working model (40% office / 60% home)

This is an exciting opportunity to lead and develop Build Studios – a small and dynamic built environment charity – and Build Workspace – the charity’s central London co-working space in Waterloo.

This role could suit an experienced sector leader looking for a leadership role, or a rising leader ready to step up.

Working closely with our dedicated Board of Directors and our small team, you will lead the development of the charity, oversee development and delivery of projects and identify new opportunities, partners and funders.

You will also oversee the smooth running of the co-working space, delivering a high quality service to members and promoting a collaborative environment for a diverse group of small and start-up practices.

The role is a part time opportunity (2 days/week) with the potential to expand. Salary £60,000 FTE (pro rated to 2 days/week - £24,000 per annum)

About us

Build Studios is a charity that works to inspire the next generation about the built environment through collaboration and learning. We have been working from our central London base in Waterloo since we were established nearly ten years ago.

We work with our community to improve awareness, access and aspiration for young people to careers in the sector. This takes place through outreach work with schools, careers enrichment and events.

Our engagement with young people takes place at a number of points in their school journey – from our ‘Healthy Homes’ programme with primary pupils, built environment careers enrichment with secondary aged students and digital design for sixth formers – inspiring them about the importance of good city design to their everyday lives. We continue this engagement into the world of work through Alternative Practice, our community of students and young workers, who come together through events and activities, to collaborate with others from across the sector.

Our workspace company, Build Workspace, provides co-working space, support services and events for start-ups and small businesses in the built environment sector.

We aim to attract entrepreneurs, creative young businesses, self-employed specialists and freelancers, providing an affordable, collaborative workspace in a central location, right next to Waterloo and the South Bank.

Profits from the co-working space are ploughed back into the charity.

About You

You will be

- Passionate about the built environment and knowledgeable about the sector

- Experienced in managing people and projects

- Experienced in managing finance and budgets

- Willing to take a hands-on and proactive role across all aspects of the running of a small organisation

- Proficient in presenting and advocating for an organisation or cause

- Able to demonstrate successful fundraising and business development experience

You may also be

- Experienced in developing projects and programmes

- Experienced in working with boards or committees

We actively encourage applications from under-represented groups.

Job Description

The role will involve the following:

Line management: managing and developing Build Studios and Build Workspace’s small staff team, with access to retained HR support agency. Leading annual appraisals and regular 1:1s.

Governance : managing the annual cadence of quarterly board meetings, AGM and associated companies house and charity commission filing, liaising closely with the boards of directors of both companies.

Business Planning: annual business planning, working with the board, staff team and other stakeholders to develop an ambitious annual plan in line with Build Studios five year strategic plan.

Budgeting and financial management: production of annual budget, working closely with the Treasurer and Chairs of Build Studios and Build Workspace; quarterly monitoring of financial performance in liaison with accountants; day to day management of project budgets and payments.

Fundraising: Leading fundraising bids with relevant grant funding bodies, developing new programmes in line with their (and Build Studios’) strategic priorities. Approaching sponsors for financial support, making a compelling case for investment.

Project management: Taking a lead role in managing projects, ensuring delivery, reporting and impact measurement are conducted in line with funder requirements and our own standards.

Communications and marketing: Supporting the team with delivering strong communications and marketing through our various channels (website, LinkedIn, Instagram, newsletters). Engaging external agency/freelance support where appropriate. Working with the operational team to deliver timely and effective communications to members in the Workspace.

Operations: Working with operations team to ensure high quality management of the workspace, having oversight of health and safety, space management systems and software and landlord liaison, and maintaining a healthy pipeline of prospective members. Ensuring appropriate operational cover is in place for the workspace during staffed hours.

Engagement: Building positive relationships with Build Studios and Build Workspace members and partners, seeking mutually beneficial opportunities to develop profile and engagement, through events and collaborations.

Other information

The contract of employment will be with Build Workspace, but the post-holder will work across both Build Studios and Build Workspace.

We would expect at least one of the two days to be worked on site at Build Studios (Waterloo, London). The remaining day can be worked flexibly at the office or from home.

Build Studios is actively seeking additional funding from grants and sponsors to grow our outreach and engagement programmes. Future successful funding bids will enable this role to be extended to more days beyond the core 2 days/week.

The successful candidate will be required to undergo a full DBS check.

The role has 25 days paid annual leave (pro rated to 10 days for 2 day/week role) plus bank holidays. Additionally 5 days’ paid sick leave (pro rated to 2 days for 2 day/week role).

How to apply

Please apply with CV and covering letter, demonstrating how you would be well suited to the role, to Helen Santer 

Closing date for applications: Friday 21st August at 5.00pm

Interviews are scheduled for 1st and 2nd September.

We will offer written feedback to all candidates shortlisted for interview.

No agencies please.

Our Prayerline call takers are all volunteers who have a passion for prayer and an intimate relationship with Jesus that desires them to see breakthrough in people’s lives.  This role, as part of our staff team, will ensure that our volunteers as well as our callers have a safe and positive experience of telephone prayer ministry.

In order to fulfil this role, you must be computer literate, able to monitor the call management system, analysing dropped calls and call waiting times but also ensuring that volunteers are able to log into and out of the system successfully.  You will also need excellent people skills as you will be the primary point of contact should a volunteer have a difficult call and need prayer and support themselves, with escalation to the team leads when necessary.  You will also be required to pray for callers should you notice that waiting times are becoming too long.

We are looking for someone who can offer us five afternoons per week, working Monday – Friday from 1.00pm – 5.00pm and one Saturday in four working from 10.00am – 6.00pm

You will also need to be flexible in offering cover for absences, which could be Saturdays, mornings or evenings.

If you have a passion for people and prayer and have the insight to know how data can help sustain and improve our service, then you may be the right fit for this role.

This position is currently based at our Broadcasting Centre, Hanchurch Lane, Stoke-on-Trent ST4 8RY and will relocate to Operations Centre, ST6 4JF late 2026.

Closing date for applications: Friday 4th September 2026 - noon

Zoom interviews: Friday 11th September 2026

Onsite interviews: Monday 21st September 2026

Salary: £15,429 per annum (FTE £25,423) plus staff benefits. UCB's staff benefits include life assurance of 4x salary, healthcare cash plan, and matched pension contributions up to 6%

For an application form and job description please our website. 

Don’t forget to visit our privacy page. 

UCB is a Christian Charity.  Schedule 9 Part 1 (3a) and (3b) of the Equality Act 2010 apply to this vacancy

We’re currently recruiting for a Senior Marketing Officer to join the Mass Participation Team of a fantastic, well-known Children’s Charity, for a 12 month FTC.

This is an exciting opportunity to lead and coordinate multi-channel fundraising marketing campaigns, helping to drive supporter recruitment, engagement and income across Third Party Events, Schools Fundraising and DIY fundraising.

We’re looking for an audience-focused marketer with experience delivering campaigns across digital, social, content, email, paid media and offline channels, ideally within the charity/not-for-profit sector. You’ll be confident using insight and performance data to shape activity, improve supporter experience and deliver ambitious participation targets.

Key details:

• 12-month contract
• £34,582–£38,425 per annum, plus applicable location/homeworking allowances.

Plus London Weighting Allowance- £3,366 (1 day a week minimum in the office)

OR £500 a year home allowance

• Central London Office (Shoreditch area), hybrid or home working options available
• Occasional travel required to support major mass participation events, such as the London Marathon, approximately three times a year

If you’re passionate about audience-led marketing, supporter engagement and delivering impactful fundraising campaigns, we’d love to hear from you.

Please get in touch for further information and to discuss the opportunity.

• Closing date: 9am, Friday 4 September- please get in touch sooner for more info on the application process
• Interviews: w/c 14 September

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Citizens UK 

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Living Wage Foundation 

The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.

Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 475,000 people and winning over £3bn of better wages for people who need it most.

Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty.  As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.

Purpose 

At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training. 

Main Responsibilities 

We are looking for highly motivated and organised individual to coordinate our accreditation scheme. The role will work with our network of employers, and support new organisations through the accreditation process. 

The Programme Officer will lead our work across the South West and support our managers to grow and deepen engagement with Living Wage Employers through our associated schemes. You will help to ensure our resources and publicity materials are well written and up-to-date, and to coordinate events to grow our employer network. 

Working as the Programme Officer for Citizens UK, reporting to a Programme Manager, your main responsibilities will include: 

Contribute towards the achievement of CUK and LWF’s strategic objectives

Understand how the role contributes to LWF’s purpose and the core mission of CUK

Reliably implement CUK’s and LWF’s policies, procedures, and values in own work

Work with CUK community organisers and leaders to promote civic engagement with and ownership of the Living Wage campaign 

Feed into the LWF strategy and objectives development 

Living Wage Accreditation 

• Support key contacts at potential LW Employers through the accreditation process, from dealing with initial enquiries to guiding them through the employer journey, to checking and processing their accreditation 

• Develop rewarding relationships with key employers, industry, and campaign partners within our networks to build interest in the Living Wage and deliver a high-quality experience to our accredited employers 

• With support from the wider team, develop plans and strategies to grow the number of accreditations in specific regions or industries 

• Collate and disseminate Living Wage criteria and policy issues through both internal and external facing guidance, whilst reviewing and monitoring its suitability 

• Support the development and implementation of projects to promote and grow Living Wage accreditations and develop the quality of service offered 

Build and manage projects and achieve work targets effectively

Successfully progress projects and tasks incl. tracking performance and expenditure 

Deliver agreed areas of the LWF’s work plan and leading on agenda items to report into team meetings.

Support the growth and development of new and existing Living Wage schemes incl.  Recognised Service Providers, LW Funders, LW Places, Living Hours, Global Living Wage and Living Work Consultancy 

Deliver personal work targets on time and to standard: 

• Respond to telephone and web-based enquiries by providing advice and support to employers and supporters 

• Provide administrative support for all aspects of the accreditation journey, incl. processing accreditations, recognitions, and renewals 

• Maintain LWF data on systems, incl. Salesforce employer database

• Support the maintenance of our systems to ensure efficient processes and develop reporting mechanisms for effective monitoring and evaluation of our impact and progress against plans 

• Coordinate and administrate Steering, Advisory or Leadership Groups as required, incl. coordinating agendas, sending out timely papers, taking minutes and following up on actions 

Learning & expertise

Keep abreast of new developments in the accreditation space

Apply new learning to work and respond effectively to feedback 

Work collaboratively with the LWF and franchise teams to share learnings and experience and ensure that we are meeting the expectations of our network and stakeholders 

Develop and manage external relationships 

Effectively develop and support a range of external relationships 

Respond effectively to queries or requests from stakeholders 

Engage with a diverse range of external stakeholders to support and develop projects as required 

Communications 

Communicate effectively within the LWF; ensuring that messages are reliably passed to those who need to know 

Represent the LWF coherently in writing and verbally 

Events and Communications 

• Plan and organise events to celebrate and grow our network of LW Employers, incl. playing an active role in the delivery of LW Week and assisting colleagues with event logistics 

• Represent and speak on behalf of the LWF at internal and external meetings and events 

• Develop or feed into employer resources incl. marketing materials, blogs, reports, templates, and guides 

Develop and manage internal relationships 

Work effectively with colleagues across Citizens UK 

Work collaboratively within the LWF team and actively participate in the team to ensure we meet the expectations of our network and stakeholders 

Generate income and resources

Contribute to plans and proposals to grow sources of income/resource.

Take personal responsibility for the careful stewardship of LWF’s resources 

Personal Specification 

(D) Desirable, (E) Essential 

Qualifications 

Bachelor’s degree in any subject (D) 

Subject of relevance to community work or community organising (D) 

Experience 

• Comprehensive experience in an administrative role (E) 

• Experience of building positive relationships (E) 

• Experience of managing and updating Salesforce or similar databases (D) 

• Experience of delivering a range of high quality communications materials, including websites, reports, newsletters (D) 

Key skills and knowledge 

• Excellent time management skills with the ability to juggle a wide range of competing demands (E) 

• Understanding of database and systems management (E) 

• Ability to take in and interpret information and present in a succinct manner(E) 

• Excellent communication skills, both verbally and written, combined with the ability to liaise with senior stakeholders, both online and in-person (E) 

• Ability to act on own initiative to introduce and develop new systems as appropriate (E) 

• Strong attention to detail (E) 

• Strong IT skills to include MS Office and database software (E) 

• Understanding of the policy and campaign landscape in the UK (D) 

Personal qualities & values 

• A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E) 

• A strong commitment to the Living Wage campaign and principles of Citizens UK (E) 

About the application process 

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role. 

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.

Interviews will be in person in the South West region, week commencing 28th September 2026.

Do you believe that great organisations are built by supporting great people?

We’re looking for an experienced and people-focused HR Officer to join our friendly and ambitious team. This is an exciting opportunity to play a key role in supporting people who make a real difference to people’s lives every day across North and West Kent.

As our HR Officer, you’ll work closely with managers across the organisation, providing proactive support throughout the employee lifecycle. From recruitment and onboarding to employee wellbeing, learning and development, policy implementation and HR administration, you’ll help create a positive and inclusive workplace where people can thrive.

What you’ll be doing:

• Supporting recruitment campaigns and onboarding processes
• Providing HR advice and guidance to managers and colleagues
• Maintaining HR records and ensuring compliance with employment legislation
• Supporting wellbeing, engagement and learning initiatives
• Assisting with employee relations matters and policy development
• Helping us continue to build an inclusive, supportive and high-performing workplace culture

We’re looking for someone who:

• Has HR experience and a sound understanding of employment practices
• Is highly organised with excellent attention to detail
• Communicates confidently and builds positive relationships
• Brings warmth, discretion and professionalism to every interaction
• Shares our commitment to supporting colleagues and delivering excellent services to our communities

Why join us?

At North & West Kent Citizens Advice & Kent Law Centre, you’ll be part of a forward-thinking charity helping thousands of people find a way forward every year. You’ll join a supportive team, contribute to meaningful work and have the opportunity to make a real impact on the experience of our staff and volunteers.

For further information, please download the job pack on our website via the Redirect button.

How to apply

Please send your CV, together with a short covering statement explaining why you are interested in the post and how your experience meets the role requirements.

There is no closing date — we are accepting applications until the position is filled. Early applications are encouraged.

Salary: £90,000-£100,000 per annum

Contract: Permanent, full-time role. 37.5 hours a week

Location: The role is based from one of Yorkshire Air Ambulance's three sites; our HQ in Elland, Halifax or one of our two airbases at Nostell, Wakefield or Skipton Bridge, with travel across the Yorkshire region. The successful candidate will be expected to work from one of our sites for the majority of the working week, with the opportunity to work flexibly from home for up to two days per week.

For more than 25 years, Yorkshire Air Ambulance has delivered life-saving pre-hospital critical care across the region. Operating three helicopters and a fleet of Critical Care Team vehicles, its crews provide rapid response medical treatment to people facing some of the most serious emergencies and traumatic injuries. Funded entirely by public donations, the charity responds to more than 1,700 incidents each year across both urban and rural communities.

With a new Chief Executive Officer and a refreshed strategic direction, Yorkshire Air Ambulance is entering an important period of development and growth. The organisation is strengthening how it connects fundraising, marketing, communications and supporter engagement to ensure long-term sustainability and to build a stronger, more visible presence across Yorkshire.

This appointment will play a central role in that ambition. The Executive Director of Income & Engagement will join the Executive Team and take responsibility for leading an integrated function that brings together income generation, brand, marketing and communications. The role will ensure that every campaign, message and supporter interaction contributes to both financial sustainability and public understanding of the charity’s impact.

Working closely with the CEO, Trustees and wider Executive Team, the postholder will shape how Yorkshire Air Ambulance is positioned publicly, how it engages supporters and how it grows income across multiple streams. This is a pivotal leadership role at the heart of the organisation’s future direction.

The ideal candidate will bring senior experience across fundraising, marketing or communications, with a strong track record of delivering income growth and leading multi-disciplinary teams. They will be confident operating at Executive and Board level, skilled in building relationships with senior stakeholders and experienced in using insight and data to guide strategic decisions. Above all, they will combine commercial strength with a clear sense of purpose and a commitment to the charity’s life-saving mission.

Please click through to download the Candidate Pack [PDF] for further information, including details on how to apply.

Closing Date: 9am, Tuesday 1st September

Are you passionate about racial justice and supporting young Black people to thrive?

Our Youth Employment Manager role is an exciting new opportunity to lead on Poetic Unity’s innovative Employment programmes, which makes up one of our three priority areas: Mental Health, Employment and Education. This role, forming part of our Senior Leadership Team, will play a critical role in supporting thousands of Black young people across the UK to access safe, inclusive and empowering employment opportunities - changing culture and reshaping systems.

Key responsbilities 

- Be responsible for the development and management of the Chief Operations Officer Senior Leadership Training (COO SLT) - an innovative training programme for 10 Black young people to achieve the skills required to thrive in positions of senior leadership

- Be directly responsible for the management of the annual Cultural Leaders programme - a 12 month employment programme for 5 Black young people each year, working across different areas of Poetic Unity and with partners across the sector to develop transferable skills.

- Design, implement and manage The Blueprint - a national framework of best practice for the employment of Black young people in creative organisations

- Ensure all Employment programmes are effectively meeting the needs of the target demographic and are aligned with Poetic Unity’s strategic Vision

- Ensure all Employment programmes are effectively meeting the objectives and funding goals as outlined in associated funding requirements

- Be responsible for the effective monitoring and evaluation of all Employment programmes

- Be responsible for programme budget and finance management, working in line with awarded funding allocations and following all documentation protocols. 

Person specification 

- At least 2 years experience in leadership, people and project management roles, preferably within the charity sector

- Proven track record of effectively managing programmes and services, including programme development, implementation, and evaluation. To hold the knowledge, skills and confidence to bring programmes to life, oversee and manage their efficiency and deliver against outlined project goals and funding requirements

- Experience in project finance management, including keeping to budgets, managing over or underspend, and maintaining required evidence for efficient fund management

- Strong background in operational management - programme impact and evaluation, risk management and programme development

- Experience in stakeholder engagement, relationship management, and advocacy, with the ability to represent Poetic Unity effectively at various levels and build strong, sustainable partnerships to support the programme goals and our strategic vision. 

About us

Poetic Unity is a Black-led charity committed to addressing systemic racism and its impacts on children and young people’s mental health, education and employment. We use poetry and social action to cultivate joy, connection and empowerment across our communities. Based in Brixton and founded in 2015, we have since worked with over 60,000 young people across the UK in communities, education, cultural spaces and prisons. 

As a Black-led charity working towards racial justice, we strongly welcome applications from people with lived experience of racism. We are also particularly interested in applications from women and people from and/or with knowledge of our local Brixton community.

If this role sounds of interest to you please read full job description below with more details and how you can apply

Help residents feel informed, supported and confident throughout vital building safety and remediation projects. Join Peabody's Resident Engagement and Compliance team and make a real difference by delivering exceptional customer service, clear communication and positive outcomes for our communities.

We're looking for a passionate and proactive Remediation Resident Engagement Officer to be the trusted link between residents, contractors and internal teams during fire remediation and building safety works. This is a rewarding opportunity for someone who thrives on building relationships, resolving complex issues and ensuring residents remain at the heart of every decision.

In this role, you'll act as the primary point of contact for residents throughout their remediation journey, providing reassurance, managing enquiries and complaints, and ensuring people are kept informed every step of the way. Your ability to communicate clearly, demonstrate empathy and build trust will be key to delivering an excellent resident experience.

Working closely with teams across Home Ownership, Housing Management, Asset Management, Legal and Fire Safety, you'll support the delivery of remediation programmes while helping ensure compliance with relevant legislation and regulatory requirements. You'll maintain accurate records, monitor project information, assist with leaseholder and landlord certification processes, and contribute to service improvements through data analysis and resident feedback.

This role would suit someone with experience in housing, resident engagement, leasehold services, property management, customer service or compliance who enjoys working in a fast-paced environment and managing a varied workload. You'll be organised, solutions-focused and confident building relationships with a wide range of stakeholders.

What you'll bring:

• Excellent customer service and relationship-building skills.
• Experience handling complex enquiries, complaints and escalations.
• Strong organisational skills with the ability to manage competing priorities.
• Confidence maintaining records, databases and compliance documentation.
• Excellent written and verbal communication skills.
• A proactive, resident-focused approach with great attention to detail.
• Knowledge of housing, leasehold services, compliance or building safety practices would be advantageous.

At Peabody, you'll be part of an organisation committed to creating safe, sustainable communities and delivering outstanding services to residents. Whether you're seeking a permanent opportunity or a fixed-term role, this is your chance to contribute to a high-profile building safety programme while developing your career in a supportive and purpose-driven environment.

Apply today and help us make a lasting difference to residents' lives by ensuring they feel heard, supported and informed throughout every stage of their remediation journey.

We're looking for a passionate and community-minded Digital Communities and Creator Fundraising Officer to help us grow our presence across the creator, gaming and digital communities’ space.

This is an exciting opportunity for someone who understands online communities and digital culture, and who can build meaningful relationships with content creators, contacts in the games industry and our supporters. You'll play a key role in delivering innovative fundraising campaigns, nurturing our online communities and helping to develop new opportunities that generate income and awareness for Samaritans.

Contract terms:

• £32,500 & £35,000 (FTE) per annum, plus benefits
• Fixed Term Contract (18 months)
• 35 hours per week (full time) – we will also consider part time or job share
• We are passionate about flexible working, talk to us about your preferences
• Hybrid, linked to our Ewell (Surrey) office
• We value meeting in person and working collaboratively. We work in person around 2 days or more per month
• 28 days annual leave, plus bank holidays (pro-rata)

What you'll be doing:

Reporting to the Events Fundraising Manager for Gaming and Streaming, you'll support the delivery and growth of creator-led and digital fundraising programmes. Working across fundraising, digital and marketing teams, you'll help engage supporters, strengthen community relationships and create exceptional experiences that inspire long-term involvement.

Whether you're moderating conversations in online spaces, supporting fundraising events, identifying new creators to work with or gathering insights to improve performance, you'll be at the heart of Samaritans' engagement with digital communities.

Key responsibilities:

• Deliver engaging fundraising campaigns and events for content creators, gamers and digital communities.
• Build and nurture relationships with supporters through online community management, social media engagement and tailored stewardship.
• Identify and engage new creator and community fundraising opportunities, including representing Samaritans at industry events.
• Use data, insights and supporter feedback to improve performance, grow income and enhance the supporter experience.
• Provide fundraising guidance and support to ensure supporters have a positive and compliant fundraising journey.

What you’ll bring:

Essential

• Experience in fundraising, community management or a similar relationship-focused role.
• Knowledge of creator, gaming or digital communities, with experience growing and engaging online audiences.
• Strong communication and relationship-building skills, both online and in person.
• Excellent organisation skills, with the ability to manage multiple priorities.
• A data-driven approach, using insights to improve performance and engagement.
• Confidence using digital tools and platforms, including Microsoft Office.
• Emotional resilience and the ability to work sensitively in a mental health-focused environment.

Desirable

• Experience in charity fundraising or supporter engagement.
• Knowledge of platforms such as Tiltify and creator-led fundraising.
• Experience representing an organisation at events, conventions or expos.
• Experience using CRM systems or databases.

For full details, please see the Job Description and Person Specification

Why Samaritans?

At Samaritans, you’ll join a values-led organisation with a powerful mission. You’ll be part of a collaborative and supportive team where your voice matters, your expertise makes a difference, and your work helps save lives.

We offer flexible hybrid working, great benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland. To find out more about Samaritans, please read our recruitment brochure.

We are committed to building a diverse and inclusive organisation that reflects the people we support and who support us. We welcome applications from people of all backgrounds and walks of life. We are committed to creating an inclusive culture where everyone feels seen, heard and supported, at all levels of the organisation.

Apply now

If this sounds like the opportunity for you, we’d love for you to apply. You will be asked to answer some short application questions and to upload your CV. If you require adjustments at any stage of the recruitment process, please let us know.

Applications close: midnight on 31st August 2026

Shortlisted candidates will be contacted by 4th September

Online Interviews: 9th & 10th September

At Samaritans, human connection is at the heart of everything we do. 

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team. 

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through. We recognise that some candidates may use assistive technology or tools to help with accessibility, structure or grammar.