Supporter manager jobs
Psychotherapist / Counsellor
At Prospect Hospice, we know that facing a life-limiting illness can bring profound emotional and psychological challenges for patients, families and those who care for them.
We are looking for a compassionate and experienced Psychotherapist or Counsellor to provide specialist psychological support to people navigating the complex emotional realities of serious illness, loss and end of life.
This is a meaningful opportunity to help people explore fear, grief, identity and resilience, while supporting clinical teams to deliver truly holistic hospice care.
Hours: 8 hours per week (with flexibility to meet service needs)
The role
Working as part of our Family Support Team and wider multidisciplinary team, you will provide specialist psychotherapeutic assessment and intervention for patients and families experiencing complex emotional and psychological distress.
Your work will help ensure that psychological and spiritual care remains fully integrated within our hospice services.
In this role you will:
- Provide specialist 1:1 psychotherapy and counselling for patients and families with complex psychological needs
- Support people experiencing distress related to diagnosis, illness progression, trauma, grief and loss
- Contribute psychological expertise within multidisciplinary team discussions and care planning
- Provide consultation, supervision and training to staff and volunteers
- Lead reflective practice and staff support where appropriate
- Contribute to the development and evaluation of psycho-spiritual services across the hospice
Through your expertise and compassion, you will help patients and families find ways to cope, adapt and maintain dignity during some of life’s most difficult moments.
About you
You will be an experienced psychotherapist or counsellor who brings both professional expertise and emotional insight to your work.
You will have:
- A recognised counselling or psychotherapy qualification and registration or accreditation with a recognised UK professional body
- Experience delivering 1:1 psychotherapy in complex or emotionally demanding settings
- Strong skills in assessment, formulation and therapeutic intervention
- Experience supporting people facing serious illness, trauma, grief or bereavement
- The ability to work both independently and collaboratively within a multidisciplinary team
Experience in palliative care or healthcare settings would be an advantage.
Informal visits or calls are very welcome, please contact Jaqui Gullis, Clinical Lead or Simon Brooks - Consultant.
The Family Support team say
- "We’re a small, supportive team where everyone’s voice matters. We work with autonomy and are dedicated to creative, person centred care.”
- “The work is challenging and it can be emotive, but it is deeply rewarding and the team work is strong”.
- "The leadership is strong and leaders are accessible, engaging and empowering. Clinical supervision and reflective practice is actively enabled”.
- "We have a strong learning culture and work closely with an experienced multi-disciplinary team. Together, we create meaningful and positive change for the people we support.”
Interviews will commence Monday 20th April.
We offer a great range of benefits, including:
- 27 days annual leave entitlement plus bank holidays (rising with length of service)
- Membership of the NHS pension scheme is available for existing members
- Generous contributory pension scheme for all other staff
- Discounts with local retailers, gyms and service providers including Blue Light Discount Card
- Employee Assistance Programme and wellbeing team
- Supportive induction, training and development
- A values led, inclusive working environment
How to Apply
Please apply through our jobs page
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Equality & Diversity
Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business and the communities we serve.
We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Safeguarding
We are committed to safeguarding and promoting the welfare of all those we support. As part of our SAFER recruitment process, offers of employment will be subject to thorough checks, which may include a Disclosure and Barring Service (DBS) check, satisfactory references, online and social media checks and verification of qualifications. We expect all staff to share this commitment and to adhere to our safeguarding policies and procedures at all times.
You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
Please note, should we receive an overwhelming response for the job advertised, we reserve the right to close the vacancy early.
The client requests no contact from agencies or media sales.
Floating Support Worker
This is an opportunity for someone compassionate and driven to make a real impact, supported by training and reflective practice.
Location: West London Floating
Salary: £27,636 per annum
Closing Date: 16 March, 2026
Employment Type: Permanent
Hours per week: 37.5
About the Role
This role focuses on helping adults with recent history of rough sleeping, covering 7 West London Boroughs”. You’ll form strong, trusting relationships; provide practical guidance around housing, benefits, health and meaningful activities; and work flexibly with other agencies to keep people engaged and moving forward. Using a strengths‑based approach and the principles of Acceptance and Commitment Therapy, you’ll help clients increase confidence, resilience and independence while ensuring support is personalised and accessible.
As Floating Support Worker at our service in West London, you’ll collaborate closely with housing, health, substance‑use and community partners to deliver coordinated, high‑quality support, advocating for clients and challenging barriers when needed. Accuracy in record‑keeping, safeguarding awareness, and the ability to problem‑solve in fast‑paced community settings are essential. This role suits someone solutions‑driven, compassionate and confident working independently—including occasionally during unsocial hours—while staying grounded in dignity, inclusion and client‑led practice.
In this role, you will:
• Provide trauma‑informed, person‑centred support to adults with complex needs in supported accommodation.
• Build trust and engage flexibly to help clients sustain tenancies and prevent repeat homelessness.
• Support clients with housing, health, finances, benefits and meaningful activities.
• Use ACT‑based approaches to build resilience, confidence and psychological flexibility.
• Work closely with multi‑agency partners for coordinated support.
• Advocate for clients and challenge barriers within local services and systems.
• Accompany clients to appointments and maintain accurate, timely records on In‑Form.
• Uphold safeguarding, professional boundaries and safe lone‑working practices.
About You
You’ll bring the ability to engage quickly with adults facing homelessness, mental ill health or substance use, using clear communication, focused support planning, strong risk‑assessment skills and accurate digital record‑keeping to help people sustain tenancies and access the services they need. Working confidently with accommodation providers and multi‑agency partners, you’ll adapt your approach to each person, applying trauma‑informed, strengths‑based practice with resilience, professionalism and strong safeguarding awareness. We’re looking for evidence of supporting people with complex needs (including lived experience), understanding tenancy risk, practising safe lone‑working and demonstrating inclusive, solutions‑focused behaviour in community‑based settings.
What You’ll Receive
• Tailored training and development
• Flexible working options where suitable
• 26 days annual leave, rising with service
• Family‑friendly leave policies
• Pension scheme with employer contributions up to 7%
• Employee Assistance Programme with 24/7 GP access
• Discounts across retail, travel, food, fitness and more
• Cash health plan for you and your family
• Death‑in‑service benefit
• Access to legal and practical support
Safer Recruitment
Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About Depaul UK
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting for a temporary community fundraising mananger for a children's hospice. This role will focus on supporting the delivery and development of the hospice’s community fundraising programme, maintaining strong relationships with supporters, and helping to grow income from local communities. Working closely with the wider fundraising team, you will help coordinate community fundraising activities, support key supporters and volunteers, and ensure the programme continues to deliver meaningful engagement and sustainable income.
Hybrid working min 2 days in the office , need an enhanced DBS
The Company:
Support the delivery of the hospice’s community fundraising programme and associated income targets
Develop and maintain relationships with community groups, schools, clubs, and local businesses
Identify opportunities to grow income through community partnerships and supporter-led fundraising
Represent the hospice at community events, fundraising activities, and local meetings
Provide excellent stewardship to community supporters, fundraisers, and volunteers
Offer guidance, resources, and encouragement to individuals and groups organising fundraising activities
Ensure supporters feel valued and connected to the impact of their fundraising
Support the development of new community fundraising opportunities and initiatives particularly across our new geographic catchment
Work collaboratively with colleagues across the fundraising team to maximise supporter engagement
Contribute ideas and insight to help strengthen the community fundraising programme
The Role:
Experience in community fundraising or a relationship-based income generation role
Strong interpersonal and relationship-building skills
Excellent communication skills, both written and verbal
Confident in public speaking and able to present to an audience
Strong organisational skills with the ability to manage multiple activities
Excellent IT and Microsoft Office skills.
Knowledge of community fundraising methods and supporter stewardship
Experience working in the charity or hospice sector
Experience of using Raiser’s Edge database
Full UK Driving license
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Vacancy
We are looking for an entrepreneurial and proactive Partnerships Manager with a strong instinct for business development and a track record of turning opportunities into significant funding partnerships. You will be energised by identifying new prospects, opening doors and building relationships with trusts, foundations and corporate partners. Creative and strategic in your approach, you will be comfortable shaping compelling propositions and developing confident high seven figure funding asks that resonate with large philanthropic donors.
You will also be a mature, thoughtful and kind manager who can lead and develop a high performing team. We are looking for someone who can set ambitious targets, encourage initiative and create an environment where colleagues feel trusted, motivated and able to grow, while playing a central role in expanding and diversifying a major global funding portfolio.
JOB PURPOSE
The Partnerships Manager will be a key position within the fundraising team, managing key private donors and co-leading on developing and implementing a new business strategy focused on significantly increasing trust and foundation and corporate funders.
They will also be working with SLT members to put together strategic seven and eight figure grants and strategic plans to engage large global donors to support Start Network programming.
The Resource Mobilisation team works collaboratively with those in programmes to manage internal and external relationships, adopting a coordinated approach when it comes to donor management and reporting.
The Partnerships Manager, together with the Head of Resource Mobilisation, will set and deliver a strategy that maximises trust and foundation and corporate funding and set a clear path to bring in new donors and increase income substantially over the coming three years. Currently the funding portfolio you will be managing is over £30million from 13+ global donors. This means this role is personally responsible for engaging and retaining 60% of our donors. This role will set a strategy to increase income according to targets, maximise donors plus retain all key strategic donors through robust engagement plans. Beyond this, the person in post will line manage three with scope for growth in 2026.
Additionally, across 2026-2028 and beyond they will lead on the development of an employee engagement offering with our corporates and corporate foundations in order to create a new avenue of unrestricted funding.
Beyond this, we expect this role, to lead on behalf of the resource mobilization team key global events, particularly Skoll / Marmalade and Shift the Power. In collaboration with the Institutional Funding Manager they will also plan our activities London and NY Climate Weeks. They will set the plans and strategy for the organization to engage with these events and work with Directors, CEO, Heads of, and coordinate cross organisational plans for this together with our Head of Advocacy and Influence.
Finally, this role will act as a key point of contact for the communications and advocacy teams and will need to make sure donor requirement and visibility will be taken into account across teams projects and strategies.
KEY ACCOUNTABILITIES AND RESPONSIBILITIES
Increase new business from trusts and foundations and corporate funders
- Lead on the development of an innovative strategy together with the Head of Resource Mobilisation and Director of Business Development to identify and drive new business from trusts and foundations and corporates.
- Responsible for growing our funding from new geographical areas (focus on US and Asia) and sectors (Insurance) – and set a plan that will enable the diversification of our funding portfolio.
- Oversee the development and implementation of an employee engagement offer in order to create a new avenue of unrestricted income and boost the interest of corporate donors.
- Drive high quality prospecting of new potential funders across the organisation by working with and guiding heads of teams and the CEO strategically to engage with this task.
- Oversee how the organisation engages strategically with large trusts and foundations and corporates (potential giving 7 and 8 figures).
- Co-lead on the planning of key global events with our external affairs team such as Climate Week (New York and London) and make sure we have a cross organisational strategic approach to these events.
- Oversee the strategy to catalyse new relationships with middle sized trusts and foundations and corporates with a potential giving of 6 figures.
- Set a plan to attract more flexibility funding that can enable the organisation to catalyse key strategic projects that fall out of our programmes.
- Lead on developing positioning for corporate partnerships (insurance, finance, and tech industries), new areas of business for Start Network.
- Lead on the business planning process for the Trust and Foundations and Corporates Team.
- Manage large event budgets and make sure resources are used effectively.
- Work with programmes teams and colleagues to understand funding needs and develop creative ways to position and pitch areas of Start Network such as hubs, innovation etc.
- Work with programmes teams and finance team to drive and support the development of robust budgets and narrative proposals for large and medium sized asks.
- Attend and speak at key advocacy events, representing the resource mobilisation team as required, in order to meet donors and advocate for Start Network’s mission
Ensure high quality stewardship of current philanthropic donors
- Responsible for the overall stewardship of several high giving trusts and foundations (6, 7 & 8 figures).
- Oversee the development of quality reporting and updates for donors and make sure we have clear processes and systems for this to happen
- Responsible for making sure the resource mobilization team is creating informative and engaging updates across programmes for T&F and corporate donors.
- Work across teams to implement the insurance advisory group and make sure this group links back to resource mobilization strategies.
- Work with heads of teams to develop an engaging agenda for the insurance advisory group, taking into account the function and work with finance team to ensure appropriate expenditure of grant. Oversee the development of complex donor budgets and make sure they are ready for CFOO and Director approval.
- Support grant management function and work with finance team to ensure appropriate expenditure of grants.
- Work closely with the communications team in order to set up a strategic comms plan that will enable the organisation to position itself as a trend setter in the humanitarian sector, particularly around our core areas of work.
Influence externally
- Work with the Head of Resource Mobilisation and Director of Business Development to position Start Network strategically in global funding discussions.
- Engage key donors at strategic events and meetings.
- Work with the Head of Advocacy and External Affairs to coordinate advocacy messages for donors.
- Represent the organisation in key donor events globally, as required.
- Build knowledge and capacity within the organisation
- To carry out the responsibilities of the role in line with the Start Network Code of Conduct and with a commitment to safeguarding adults and children.
- A commitment to the Start Network vision, principles, values, and approach.
- The Start Network team is an agile group of individuals who use their experience and skills across the network, so flexibility to work in and with different teams and functions is a part of our culture.
Line Management
- To carry out effective line management of a team, including recruiting and training direct reports and having an active role in building an inclusive team culture in line with our values
- Oversee and manage high performing team.
- Coach and mentor team members, as appropriate, enabling them to fulfil their potential.
- Mentor hubs and in country fundraising manager, sharing and catalysing foundation and corporate opportunities for hubs.
- Ensure the organisation builds its capacity around donors’ compliance and policies.
- Deputise for the Head of Resource Mobilisation where required.
- Ensure all staff members in the Trust and Foundation and Corporate team have relevant objectives, targets and other KPI’s.
- Lead by example, building the team’s confidence, supporting them as appropriate and being a positive influence across the organisation.
- Drive a positive culture of fundraising within the Resource Mobilisation team and across Start Network.
Start Network Culture
- To carry out the responsibilities of the role in line with the Start Network Code of Conduct and with a commitment to safeguarding adults and children
- A commitment to the Start Network vision, principles, values, and approach
- The Start Network team is an agile group of individuals who use their experience and skills across the network, so flexibility to work in and with different teams and functions is a part of our culture.
This role description is non-exhaustive and includes any other duties that may reasonably be required for the role.
PERSON PROFILE
Skills, Knowledge and Experience
Essential
- A well stablished fundraiser, with experience of developing relationships with a wide range of private funders (including 7-8 figure multi-year grants).
- A leader with management experience who can grow a team effectively.
- Good understanding the humanitarian sector and key stakeholders and can represent Start Network accordingly in global external event.
- An experienced bid writer who can oversee the process of bids creation and can write them when required.
- A person who is experienced in putting together multi million pound budgets, working across teams.
- An experience fundraiser who has managed large donors such as Gates, Hilton, IKEA.
- Experience in managing a £10m annual plus portfolio.
- Experience negotiating complex multi-million pound contracts.
- A confident speaker who can pitch and convince technical donors to fund our cause.
- A leader with experience in setting funding strategies and executing them
- Proactive and strong skills in business development, with experience of taking the lead on identifying and securing new funding opportunities.
- A creative eye, with skills and experience supporting and leading on the development and implementation of communications strategies for fundraising.
- An individual who is keen to be part of a smaller organisation, playing a significant role in furthering a collaborative fundraising culture, with the autonomy to try new approaches and build on existing relationships.
- A person who is target and output driven and is looking to set ambitious goals for themselves and the team and not afraid to try, fail and improve
- A fundraiser who enjoys working across complex proposals and donors requirements and is solutions focused
Desirable
- Experience in impact investment, insurance or blended finance
- Masters in relevant subject such as international development, international relations, etc.
- Fluency in Spanish or French and other languages
The Company
Start Network is made up of more than 90 non-governmental organisations across five continents, ranging from large international organisations to local and national NGOs. Our programmes allow members to deliver humanitarian action around the world.
Our mission is to create a new era of humanitarian action that will save even more lives. We aren’t driven by media headlines or political will, we’re here for the communities affected by and at risk of crises.
We are an organisation committed to doing things differently. For some roles, we need more technical humanitarian expertise, but for other roles, we are looking for relevant transferable skills, the right attitude, and a passion to bring change.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Help shape the future of co‑production in Wales. Join us in turning local learning into national change.
We’re looking for a Programme Coordinator to support our structured strategic involvement support with public services, produce high‑quality case studies and learning outputs, and help us influence national conversations on co‑production. This role sits at the heart of our evolving programme, connecting local insights to the wider policy landscape and supporting better co-production and involvement practice across Wales.
You will help gather and communicate learning from our local work with Public Services Boards (PSBs) and other partners, contributing to a clear, national picture of how co‑production is working in practice. You will work closely with the Programme Manager, associate consultants and local contacts to support project delivery, events, and sharing learning outputs.
Contract type: Fixed term (until 31 August 2027)
Hours: 30 hours per week, flexible working patterns
Salary: £30,000 per annum pro rata (£24,324 per annum actual), plus work from home allowance of £26 per month
Annual Leave: 25 days per annum pro rata (20 days actual), plus 8 statutory Bank Holidays and a 2-week office closure at Christmas
Location: Remote, with travel for meetings across Wales
Brief person specification
Knowledge and experience
Experience of coordinating projects or programmes involving multiple partners.
Experience of writing clear and engaging content (e.g. blogs, case studies, articles, reports).
Experience of organising online and/or in‑person events.
Experience using digital tools for communication, coordination and collaboration (e.g. Google Suite, WordPress, social media, CRM/contact lists).
Skills and attributes
Strong written and oral communication skills in English.
Strong organisational skills, including the ability to prioritise effectively and manage several concurrent tasks.
Able to interpret information, identify learning and present it clearly.
Ability to build and maintain trusting, professional relationships with a wide range of partners.
Attention to detail in written materials, data handling and resource preparation.
General
Commitment to co‑production, involvement and social justice.
Comfortable working independently, drawing on your own initiative.
Curiosity, empathy and a willingness to learn from others.
Able to work well as part of a team and to work on a range of collaborative projects to advance the work of the network.
Recruitment pack, including full role description and person specification, is available when clicking "Apply Now" below.
For a fairer and more sustainable Wales where everyone has a voice that is heard.
The client requests no contact from agencies or media sales.
Family Support Worker
We are looking for a Family Support Worker to join a vibrant and brave grassroots organisation led by Gypsy and Traveller people in West Yorkshire.
Our client is an established and award-winning civil society organisation with a national profile, recognised as being innovative, brave and creative.
Position: Family Support Worker
Location: Cross Green, Leeds
Hours: Part-time, 21 hours per week
Salary: £27,097 per annum pro rata
Contract: Permanent
Closing Date: 18th March 2026
The Role
This is an exciting opportunity to join a small and committed team in Bradford as a Family Support Worker. You will deliver outreach across Bradford to build relationships and trust providing access to activities, information and support. You will support families holistically, across a wide range of issues, removing barriers to support and supporting families to understand and navigate processes. You will support families to build protective factors and to have their voices heard.
Working with Members, you will:
- Deliver community-based outreach including activities that promote wellbeing to Gypsy Traveller children and families in Bradford in houses, in yards, on local authority sites and on the roadside
- Support families in accessing provision such as education, welfare rights, health, housing, domestic violence, mental health and emotional wellbeing services
- Support families to overcome practical, cultural, and language barriers ensuring a flexible and responsive approach
- Support families who have an early help assessment or plan to understand and navigate the process
- Work collaboratively with the other Family Support Services and multi-agency partners
- Apply a Whole Family Approach that addresses the needs of all family members holistically, including parents, carers, and children.
- Ensure that the voices and needs of children and young people are heard encouraging their voice in service design and delivery
- Support families to develop problem-solving skills, build protective factors, and reduce long-term dependency on services including timely exit from support
About You
We are looking for someone with experience of working with children and/or young people who are/have experienced trauma and with experience of and writing reports (for example for monitoring and evaluation purposes).
You will also be able to record information in a fact based and timely manner and have experience of working in a support-based role and building long lasting and trusting relationships.
About the Organisation
Our client is a vibrant and brave grassroots organisation led by Gypsy and Traveller people in West Yorkshire. This is an established and award-winning civil society organisation with a national profile. Recognised as being innovative, brave and creative. The overall aim of the charity is to improve the quality of life for Gypsies and Travellers through addressing inequalities in homes, health, education, and employment, financial and social inclusion. There are a number of community-facing and strategic projects to achieve aims including advocacy, community development and youth work.
Other roles you may have experience include Family, Child, Children, Family Support Worker, Child Support Worker, Children Support Worker, Family Support, Child Support, Children Support. #INDNFP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finance Manager at Reading Students’ Union
Location: University of Reading, Whiteknights Campus, Reading, Berkshire
Salary: £ 36,596 - £45,653 depending on experience
Contract: Permanent - Full time, 35 hours a week which can be condensed into 4 days
A role where you can innovate and make a real impact!
About Reading Students’ Union
We are a dynamic, student-focused organisation dedicated to empowering students and enhancing their university experience. Our vision is to be a place for everyone; we inspire and empower students to change the world. Check out our exciting new strategy.
The Role: Finance Manager
As Finance Manager, you will be at the heart of Reading Students’ Union’s Finance team, providing senior operational leadership and expert financial support to ensure the Union operates efficiently, transparently, and in line with its charitable purpose, values, and legal obligations.
You will be the trusted expert on the Union’s finances. You will be overseeing management accounts, statutory accounts, payroll, and financial systems and will be a key business partner to senior leaders, budget holders, and elected student officers. Working closely with the Director of Finance, you will help build a strong culture of effective financial management across both charitable and commercial activities, ensuring financial decisions always reflect our mission, vision, values, and ethics.
You will be the line-manager of the Finance team, drive continuous improvement, support strategic delivery, and confidently deputise for the Director of Finance when required.
What you’ll do:
Financial Reporting & Data-Driven Insight
- Ensure the accuracy and timeliness of all key financial reports to support informed decision-making.
- Prepare monthly management accounts and annual final accounts.
- Design, maintain, and analyse KPI reports to monitor financial health and operational efficiency.
- Respond promptly and accurately to requests for financial data and insights, including Board reports.
Financial Planning & Business Partnering
- Collaborate with the Director of Finance to develop and implement long-term financial planning aligned with strategic objectives.
- Act as a trusted partner for commercial strategy, providing insights on income generation and subsidiary operations.
- Support annual budgeting and reforecasting processes, ensuring robust financial oversight.
Operational Finance Management
- Oversee day-to-day financial operations, including invoice processing, payment runs, journal preparation, and reconciliations.
- Manage cash flow and reserves to ensure financial stability.
- Maintain aged debtor and creditor records and reconcile balance sheet accounts (prepayments, accruals, PAYE, NIC, payroll control).
Systems, Controls & Compliance
- Control the operation of the SU’s accounting system and ensure completion of month-end and year-end procedures.
- Oversee payroll processing, ensuring accuracy and timeliness.
- Develop and maintain accessible financial procedures aligned with best practice and audit recommendations.
- Ensure compliance with financial legislation, governance frameworks, and statutory reporting requirements (VAT returns, Charity Commission, Companies House, HMRC).
Risk, Governance & Assurance
- Maintain an accurate and live risk register in collaboration with the Director of Finance.
- Implement robust internal financial controls across the organisation.
- Support the Finance & Risk Committee and ensure adequate insurance coverage and asset management.
- Work confidently within governance frameworks, providing assurance to senior leaders and Trustees.
Leadership & Collaboration
- Line-manage the Finance team, fostering a culture of accountability and high performance.
- Provide training and guidance on financial processes and best practices.
- Build strong relationships with internal stakeholders and external partners, including auditors and insurers.
About You
Essential
- AAT qualified or part‑qualified accountant (or willing to work towards).
- Significant experience as a Finance Manager or in a senior finance role.
- Advanced Excel skills (creating data, analysing data, manipulating data)
- Strong numerical, analytical, and problem‑solving skills.
- Organised, adaptable, and able to manage competing priorities in a busy and fast-paced environment.
- Excellent communicator, confident in explaining financial information to non‑finance colleagues.
- Confident people manager with the ability to coach, mentor, and develop others.
- Passionate about using financial insight to support effective decision‑making.
- Evidence of ongoing CPD or professional development.
- Proven experience in:
- Producing monthly management accounts, budgets, forecasts, and cash flow reports.
- Managing day‑to‑day finance operations, including invoicing, payments, reconciliations, and payroll.
- Business partnering with budget holders and senior leaders.
- Leading the development of financial processes and controls to strengthen governance, efficiency, and effectiveness.
- Working within governance frameworks and applying good financial controls.
- Building strong relationships with internal stakeholders and external partners.
Desirable:
- Experience working in a charity, education, or student-focused environment.
- Knowledge of charity VAT requirements and governance frameworks.
- Experience supporting Boards, Trustees, or Finance & Risk Committees.
- Knowledge of EPOS, stock control, or electronic payment systems.
Why Join Us?
- Inclusive and supportive team culture
- Flexible working options
- 35 days annual leave including Christmas and Easter closure days
- Professional development opportunities
- Unique working environment in the heart of a vibrant Student’s Union, set on a stunning, green campus.
Ready to make bold change happen? Ready to lead the way?
Join us and help shape the future of student life at Reading Students’ Union.
Committed to equality, celebrating diversity, and embedding sustainability—building an inclusive workplace and a brighter future for all.
To be a place for everyone, we inspire & empower students to change the world
Our client is part of a global eye care charity working to end avoidable blindness. Of the 1.1 billion people worldwide living with vision loss, around 90% have conditions that are preventable or treatable. Through specialist training, innovative programmes and initiatives such as the Flying Eye Hospital and the digital platform Cybersight, The organisation is helping strengthen eye care systems around the world. In 2024, Orbis UK raised £5.1m to support projects across eight countries and is aiming to grow this to £10m annually over the next five years.
Special Events Manager
Permanent | Full time
Hybrid – 2 days a week in London (near Charing Cross)
£39,758 per annum
This role leads the organisation's growing special events portfolio, designing and delivering high-impact events that inspire supporters, strengthen relationships and drive income. From flagship donor receptions to challenge events, the postholder will ensure every event is professionally executed, strategically aligned and delivers strong return on investment, while maintaining compliance and consistency across the programme.
The successful candidate will be an experienced events professional with a track record of delivering high-quality events for high-value audiences. Organised, resilient and creative, they will confidently manage stakeholders, budgets and deadlines, remain calm under pressure, and bring both strategic thinking and hands-on delivery to grow engagement and income.
The organisation offers a competitive benefits package including 25 days annual leave (increasing with service), employer pension contributions up to 10%, flexible working, life assurance and employee well-being support. Full details are available on their website.
Prospectus is delighted to be supporting the organisation and is committed to ensuring a fair and inclusive process for all candidates. We welcome applications from people of all backgrounds and identities, regardless of age, gender, disability, race, religion or belief, sexual orientation, marital status, or pregnancy and maternity. Prospectus will review applications in the first instance and share candidate details with the organisation on an anonymised basis to help ensure a fair and equitable recruitment process.
The organisation is an equal opportunities employer and strongly encourages applications from individuals from underrepresented groups, including Black and ethnically diverse candidates, LGBTQ+ individuals and candidates with disabilities.
The organisation is committed to safeguarding and promoting the welfare of children and vulnerable adults and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and criminal records checks. The organisation is also a member of the Inter-Agency Misconduct Disclosure Scheme (MDS). All applicants will need to provide proof of their legal right to live and work in the UK.
If you meet some of the criteria but not all we would still encourage you to get in touch. Prospectus can help you better understand the role and guide you through the application process. Please reach out to Jessica Stoddart.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
The Good Ancestor Movement is a UK-based advisory and consultancy firm supporting individuals and organisations to redistribute wealth in ways that are reparative, regenerative and aligned with their deepest values. We work with wealth holders to challenge traditional models of accumulation and tax avoidance, and instead imagine futures where wealth actively contributes to social equity, economic justice, and ecological resilience.
We support clients to shift from extractive to regenerative practices, helping them translate their values into meaningful action through redistribution, reparations, and investment aligned with justice.
Our programmes, like Reimagining Wealth, invite individuals to understand the wider impacts of their capital and take intentional steps toward responsible stewardship.
Good Ancestor Movement’s consultancy work includes strategy design, values-aligned redistribution planning, and building tools and systems that support collective accountability and transformative impact. We are committed to building a regenerative economy where wealth is mobilised in service of repair and liberation.
About Your Role
This role is central to how the organisation functions day-to-day.
The Operations & Executive Support Lead will provide trusted executive support to the CEO and diary management support for directors while also holding the operational backbone of the organisation. This includes managing administrative flow, designing and strengthening systems, and ensuring that work lands reliably and on time.
This is a highly varied, hands-on role suited to someone who enjoys building order, spotting risks early, and creating processes that allow others to do their best work.
You will work closely with the CEO, our Directors, and our finance team to identify and develop operational processes as required. You will work alongside our entire team and be able to contribute to the organisation’s bold aims and ambitions within your role.
Key Responsibilities
Executive Support
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Provide full diary and schedule management for the CEO, including proactive planning, prioritisation and coordination.
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Support our Director level with diary management and bookings as required.
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Manage CEO inbox triage and correspondence, acting as a trusted first point of contact and gatekeeper.
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Prepare agendas, briefing notes and supporting materials for meetings.
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Coordinate travel, logistics and key engagements.
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Track actions and follow-ups to ensure timely completion across priorities.
Operations & Administration
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Act as a central intake point for operational and administrative requests.
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Prepare invoices and expenses for approval and support payment workflows.
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Coordinate room bookings, event logistics and forward planning.
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Support finance processes in collaboration with the outsourced finance team.
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Manage projects, create and maintain operational project trackers, records and documentation.
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Provide administrative and logistical support to programme delivery as required.
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Support fundraising administration and reporting requirements.
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Provide light communications and coordination support as needed.
Systems & Process Development
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Identify opportunities to improve operational efficiency, reduce risk and strengthen consistency.
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Design and implement proportionate, fit-for-purpose processes aligned with organisational needs.
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Create and maintain clear operational processes and documentation.
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Support the selection and introduction of appropriate tools and systems where required.
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Contribute to the development of more structured, predictable ways of working.
About You
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You come from an operations, executive assistant, office management, or organisational support background and are confident working across administration, coordination and operations.
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You are highly organised and reliable, with a strong ability to manage multiple priorities, deadlines and moving parts, and anticipate executive needs.
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You have experience providing executive support, including diary management, inbox triage, meeting coordination and preparation of briefing materials.
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You are excited by the opportunity to grow beyond day-to-day execution and take on a more strategic role over time.
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You are comfortable owning operational processes end-to-end and ensuring consistent follow-through.
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You can spot gaps, inefficiencies or recurring issues in ways of working and take initiative to improve them.
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You are confident in handling approvals preparation, tracking actions, and supporting financial and administrative workflows.
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You work well with senior stakeholders and external partners, communicating clearly and professionally.
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You are trusted to handle confidential and sensitive information with discretion.
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You are calm under pressure and able to respond effectively to changing needs and priorities.
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You are open to learning new systems and tools and adapting as the organisation evolves.
We understand that the issues we work on disproportionately impact on low-income, marginalised and minoritised communities. We are an organisation led by a Black female founder and CEO and as an inclusive employer that values both lived experience and professional experience, we hope to be able to attract applicants from a range of backgrounds for this important role. You do not need to have a university degree for this role, nor is it essential for you to have experience in the new economy ecosystem: we care about your character, your experience and your ability to demonstrate leadership and practice personal growth.
We exist to accelerate the just transition to a regenerative economy by leveraging the power of private capital.
The client requests no contact from agencies or media sales.
Contract: Permanent, full time (37.5 hours per week)
Salary: £25,787 - £27,047 per annum
Location: Exeter, EX2 8ED
Closing date: Monday 30th March 2026
Interview date: TBC
We're recruiting an Assistant Manager – Offsite Services to lead and streamline our home-based pet operations in Devon!
In this role, you'll ensure that every pet finds the perfect match with their new family as quickly as possible, while maintaining top-quality care for both our pets and clients throughout the entire adoption journey. Join us in making a difference, one pet at a time!
More about the role
Our Devon centre has a wonderful group of dedicated people with varying skills that meld into one team with one mission: to help as many pets as possible. We help pets through our two main services, Home Direct and our fostering network of over 80 volunteer foster carers.
In this role, you’ll play a key part in ensuring exceptional care for both pets and clients while making well-connected, efficient decisions that prioritise pet welfare. As the leader of our home-based pet operations, you’ll oversee the smooth running of daily activities, acting as the subject matter expert in practical animal handling and assessment. Your goal will be to prepare pets for adoption as quickly and effectively as possible. You’ll work closely with your team to ensure timely pet assessments, behaviour management, and training, while providing full support to foster carers.
You’ll also be responsible for achieving pet-related targets, ensuring your team of Pet Welfare Assistants and Foster Coordinator's maintains the highest standards of animal care and adheres to national processes in case management. Since we don’t have cattery or kennel facilities, innovation and teamwork are essential to address the most urgent cases effectively.
Motivating and managing your team is central to this role, enabling the centre to provide top-quality home-based pet care while helping your team develop professionally.
This is a full-time position, working 37.5 hours per week and you will be required to work 1 in 3 weekends.
About you
You’ll be a great people manager, bringing finely honed skills from your experience in an animal-related environment, along with expert knowledge of pet welfare and care.
As a dynamic and innovative leader, you know how to inspire and motivate your team, driving continuous improvement. You’ll lead a team of Pet Welfare Assistants and Foster Coordinators, empowering them through effective management and coaching.
With excellent communication skills, you adapt your approach for different audiences, ensuring your message resonates. While juggling multiple tasks, you remain calm and organised, making confident decisions in high-pressure situations.
Your strong analytical skills enable you to monitor and evaluate effectively, implementing meaningful improvements.
Having worked in emotionally charged environments, you understand the importance of resilience and have excellent “bounce-back ability.” Your emotional intelligence and empathy will shine as you support your team and the public, creating a compassionate and effective workplace.
Knowledge, skills, and experience
- Significant experience in managing a team.
- Significant experience in delivering high level Customer service in a fast-paced environment.
- Significant subject matter expertise and application of pet welfare and handling of domestic animals
- High standard of verbal and written communication.
- Current full driving licence
- The ability to demonstrate, understand and apply our Blue Cross values
It would be great (but not essential) if you also had:
- Performance management and improvement experience.
- Experience working with volunteers.
- Understanding of safeguarding issues.
Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need.
How to apply
Click the apply button below and complete the online application process before the closing date on Monday 30th March 2026.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Enhanced annual leave entitlement: 30 days plus bank holidays
- Pension scheme with enhanced employer contribution
- Health cash plan
- Life assurance
- Unlimited access to an employee assistance programme
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife
- Recognition scheme Annual volunteer days
- Claim for professional fees
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
We believe in a world where all pets enjoy a healthy and happy life with people who love them



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Policy and Advocacy Manager
Position Type: Maternity Cover
Reports to: Founder/Chief Executive
Based at: School Food Matters, Blackfriars Settlement 9 Rushworth Street SE1 0RB (At least three days per week in the office)
Salary: £40,500
Working Hours: 9am-5pm (flexible)
Pension: School Food Matters pays pension contributions at 7% of pensionable earnings
Holiday: 31 days including bank holidays
School Food Matters is closed between Christmas and New Year
Job Purpose
· To lead and shape School Food Matters’ policy and advocacy strategy, ensuring our voice influences national and local decision-making on school food and food education
· To design and deliver campaigns that support and advance SFM’s mission
· To line manage the Press and Communications Officer and Policy and Communications Assistant
Key Tasks
· Lead and provide strategic input to campaigns, convene groups and partnerships
· Represent SFM at external meetings and coalitions such as the School Food Review
· Monitor, analyse and interpret relevant research, policy developments and news, identifying implications or opportunities for SFM
· Oversee the strategic direction of SFM’s external affairs and communications, ensuring all policy, campaigns, and public messaging align with the charity’s mission and priorities
· Provide policy research and analysis to support the activities of the School Food Review
· Oversee meetings and governance for the School Food Alliance
· Provide policy and communications expertise for the Food Education Network workstreams
· Represent SFM at relevant policy consultations, meetings and conferences to influence and inform policy discussions, and deliver presentations as required
· Lead drafting of responses to government consultations
· Working closely with the Press and Communications Officer, provide insights to inform timely media responses to policy developments
· Ensure colleagues are regularly briefed on policy activities, priorities and messages, and run internal workshops to keep them up to date with the school food sector
· Provide strategic input to meeting content for the School Food Review, and support the Policy and Communications Assistant to organise meetings for workstreams
· Oversee the development web content, articles, blogs and newsletter content by the Press and Communications Officer and the Policy and Communications Assistant
· Keep up to date with safeguarding requirements and reporting procedures
· Maintain the ethos of the charity and positively promote our work at all times
· The Policy and Advocacy Manager will also undertake any other tasks relevant to the affairs of SFM that may arise from time to time. Therefore, being flexible and approaching the job with an open and positive mindset is essential!
Person Specification
Essential
· At least two years post degree experience
· Experience of research and analysis, ideally in a policy environment
· General knowledge of issues around school food, children’s health and food education
· Comprehensive understanding of the UK’s political system
· Experience of coordinating policy/research-based projects
· Experience designing, coordinating and delivering campaigns
· Experience of working in coalitions
· Strong interpersonal skills and ability to maintain relationships with a range of individuals and organisations
· Confident and competent IT skills across Office suite of programmes
· Exceptional oral and written communication skills in fluent spoken and written English, with strong attention to detail and the ability to translate complex data and policies into accessible language and engaging stories and communication materials
· Strong understanding media landscape and social media platforms to oversee the communications activity of the organisation
· Ability to work independently, with high levels of self-motivation
· Good project management, time management and organisational skills and the ability to work under pressure and to meet deadlines
· Energy, enthusiasm, creativity and tenacity
Desirable
· Strong knowledge of the public health, food and education policy landscape
· Experience managing others
· Experience managing projects
· Experience managing meetings
· Experience of working with Drupal CMS
· Experience of working within a network or coalition of campaigning organisations
· Established contacts with media outlets/journalists/bloggers
· Digital campaigning and social networking skills
· Experience writing news articles and blog posts with clear structure, purpose and an engaging narrative
· Experience managing or supervising team members to deliver communications projects effectively
We campaign for a better school food system. We support schools, local authorities and MATs to improve food in schools.



The client requests no contact from agencies or media sales.
Volunteering Support Administrator
Salary: £24,394.50 per annum FTE (£14,636.70 per annum actual for 22.5 hours a week)
Contract: 6‑month fixed-term contract
Work Pattern: 22.5 hours a week. The total hours can be worked across three, four or five days on a flexible basis.
Location: Based at WWT Slimbridge, with an option for hybrid working.
About The Role
At WWT we're on a mission to restore wetlands and unlock their power. Over 1000 volunteers play a crucial role in helping do just that. From designing great volunteer roles, to providing training and support, our central Volunteering team makes sure that every volunteer can contribute in a way that is meaningful and fun.
We're looking for an organised and proactive administrator to join the team. You'll play a key role in keeping our volunteering systems, processes and data running smoothly - helping our teams across WWT provide an amazing experience to every volunteer.
From keeping an eye on our recruitment processes, managing data and reports and keeping everything up to date, to working directly with volunteers in our team and supporting colleagues across the charity, you'll be a fundamental part of a friendly, busy team.
About You
The successful candidate will:
- Have experience working with databases and reporting.
- Have excellent organisational skills.
- Be happy to organise their own work, whilst supporting a busy team.
- Be great with people, providing excellent customer service within WWT and externally.
About Us
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.
Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.
Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
Why you’ll love working at WWT
- Wake up every day knowing your work is helping to restore wetlands, and our world
- Be surrounded and inspired by our team of passionate, dedicated people
- 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
- Free entry to all our wetland centres, including your family
- Free car parking and secure bike storage areas
- Colleague discount on shopping and memberships
- Cycle to work scheme
- Contributory pension scheme
- Life Assurance of three times your salary, for peace of mind for your loved ones
- Independent personal, workplace and financial advice from our Employee Assistance Programme
If you bring great organisation skills, and want to play a key role in supporting a central team that makes a real difference to how we work, we'd love to hear from you.
Closing Date: Sunday 29th March 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
WWT is an equal opportunities employer and all applications will be considered solely on merit.
No agencies please.
Restore Wetlands and Unlock their Power



Harris Hill are proud to be partnering with the Macular Society to recruit a Mid-Value Donor Manager at an exciting time for the organisation.
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is determined to beat the fear and isolation of macular disease through world-class research and outstanding support — and this role will be central to that ambition.
The role
£42,000 – £45,000 | 37.5 hours per week
Permanent | Remote or Hybrid (with some travel to Andover)
You will build and grow a dedicated mid-value programme, focusing on supporters giving between £500 and £10,000 per year.
Working closely with the Head of Trusts & Philanthropy and alongside Individual Giving, you will:
- Develop and deliver a clear mid-value strategy
- Recruit and grow donors from cold sources and existing supporters
- Create compelling appeals and structured stewardship journeys
- Deliver personalised asks across mail, email and phone
- Provide warm, thoughtful donor care and relationship management
- Plan and deliver two flagship donor events each year
This is a brilliant opportunity for someone who enjoys combining strategy, creativity and relationship-building to drive sustainable income growth.
About you
You’ll bring experience in mid-value or individual giving fundraising, strong writing skills, confidence building donor relationships, and the ability to use data insight to grow income. You’ll be collaborative, organised and motivated by making a genuine difference.
Benefits
- 26 days annual leave plus bank holidays
- Flexible working options
- 6% pension contribution
- Supportive family policies
Timeline
Closing date: 9am, Wednesday 1 April
Online interviews will be held on: Thursday 16 April and Friday 17 April.
· A written task will be required ahead of interview
If you’d like a confidential conversation about the role, please get in touch with Hannah at Harris Hill — we’d love to hear from you.
For a full job description and details on how to apply, please contact Hannah at Harris Hill
Harris Hill is a certified B Corp™ and a leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristic.
We are currently looking for a Senior Commercial Operations Manager to join our Commercial team on a permanent full time contract.
You will lead the strategic planning and operational delivery of the Southbank Centre’s vibrant outdoor commercial estate, overseeing a diverse portfolio of restaurants, a weekly food market, and seasonal pop-ups. You will be responsible for enhancing the reputation of Southbank Centre as a destination by ensuring commercial operations are delivered to consistently high standards, aligned with organisational values and visitor expectations.
Please download the attached Job Description for a full overview of this role's responsibilities.
If you are viewing on a job board, please head to our webpage to find the original advert
The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert.
The deadline for applications is 23:59 on the closing date for the job posting.
Please note, applications sent via Email or 3rd party agencies will not be considered.
Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name.
Whilst AI apps can be useful for research, we ask that you answer our questions in your own words. This will help us to get to know you as an individual as well as your thoughts about the role. Please note that responses identified as solely AI-generated may not be considered.
We welcome applications from all backgrounds. By attracting people with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our colleagues.
Key Responsibilities
- To oversee all operations for our outdoor commercial portfolio, ensuring the seamless delivery of our restaurants, food markets, and seasonal & ancillary pop-ups hitting targets.
- To provide effective, inclusive leadership and line management of the Commercial Operations team, creating a positive, high-performance and collaborative culture where accountability, capability and continuous improvement are embedded.
- To develop and drive entrepreneurial activity to the benefit of Southbank Centre, maximising operator and supplier relationships and identifying opportunities and collaborating with other departments.
- To lead the delivery of commercial change, including operator transitions, refurbishments and compliance-led improvements, ensuring business continuity and income protection.
- To ensure our outdoor estate consistently delivers a world-class visitor experience, aligning commercial operations with the Southbank Centre’s core values and reputation.
Skills & Experience
- Proven experience delivering complex commercial operations within high-footfall, multi-site environments, with accountability for income, compliance and performance.
- Experience leading teams and coordinating cross-functional stakeholders, including but not limited to commercial, property and legal colleagues, to deliver operational and contractual outcomes.
- Proven delivery of restaurant openings, refurbishments, transitions or closures within live hospitality environments, managing risk, continuity of trade and reputation.
- Strong practical understanding of food and beverage operations, including food safety, licensing, planning and front-of-house/back-of-house requirements.
- Strong financial acumen, including budget management, forecasting, financial risk assessment and tracking of project budgets and milestones.
- Ability to manage complex, fast-paced change programmes with material commercial impact, balancing competing priorities and making sound decisions under pressure.
- Excellent communication and negotiation skills, with the ability to influence senior stakeholders, operators and partners while maintaining control in high-pressure environments.
Benefits
As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following:
- A min 5% pension contribution (going up to 9% depending on employee contribution), from day 1 of employment
- 28 days annual leave, plus bank holidays
- Hybrid working model depending on operational requirements
- Enhanced sick pay
- Enhanced family leave benefits
- Up to 30% discounts at onsite retail, food and beverage vendors
- Staff ticket offers for SC events
- Free entry to Hayward Gallery
- Free/discounted entry with other reciprocal organisations
- Free staff yoga
Personal Independence Coordinator (PIC) Service Manager
Salary £40,560 Full Time 35 hours per week
Do you want a senior role that makes a positive difference in people’s lives?
Age UK Croydon’s Personal Independence Coordinator (PIC) Service for older people in Croydon is recruiting for a new Service Manager. This is an exciting, rewarding senior role with the opportunity to lead pioneering programmes that are at the heart of Croydon’s innovative approach to Neighbourhood Care in collaboration with the wider health and social care partners.
The PIC Service Manager is responsible for the operational and strategic management of the PIC Service and the Personal Safety Project (PSP), ensuring services continue to support independence for older people in Croydon as core members of the Integrated Neighbourhood teams, ensuring full collaboration with network partners from GPs, health services, adult social care and voluntary sector
Full on the PIC Service delivery model will be provided; the important qualities we are looking for are:
· Excellent leadership, service management and communication and communication skills
· Ability to collaborate effectively with internal and external partners and stakeholders
· Proven ability to deliver innovative, high-quality services
· Self-motivated and able to work flexibly, whilst maintaining good work/life balance
Closing date for applications: 31st March 2026
Interview Dates: 8th April 2026
Our mission is to reach, involve, support and connect people so they can age well in Croydon.
The client requests no contact from agencies or media sales.