Supporter manager jobs

Are you looking to take the next step in your HR career? Do you want hands-on experience in employee relations and the opportunity to grow within a supportive, highly skilled HR team? If so, this could be the perfect role for you.

Employee Relations Assistant
Reference: FEB20264403
Location: This role can be worked primarily from home, Flexible in UK
Contract: Fixed until 31st December 2027
Hours: Full Time, 37.5 hours per week
Salary: £30,075.00 - £32,108.00 Per Annum
Benefits: Holidays, Pension and Life Assurance

The Employee Relations Team is a vital part of our HR department, supporting managers across the organisation with matters including conduct, capability, absence, redundancy and a wide range of other employee relations topics. We are now looking for an Employee Relations Assistant to support our Advisers while also developing your own skills and responsibilities.

This is an ideal role for someone currently working in HR administration or HR support, who is working towards (or already has) a professional HR qualification-ideally CIPD Level 5-and is keen to gain deeper ER experience.

What you’ll be doing

In this position you will work closely with our experienced team of eight Employee Relations Advisers. You’ll gain exposure to a wide range of ER activities, take part in case discussions, and gradually take ownership of less complex matters.

Your responsibilities will include:

Employee Relations Support

• Acting as the first point of contact for employee relations, policy and contractual queries.
• Supporting and coaching managers through first stage queries and HR processes.
• Attending ER meetings alongside advisers and contributing to case discussions.
• Applying HR policies and procedures with accuracy and confidence.

HR Operations

• Assisting advisers with case preparation and documentation.
• Maintaining and updating employee records.
• Providing advice on terms and conditions of employment.

Project Work

• Contributing to HR and operational projects as required, including policy development and process improvement.

What you’ll bring

We’re looking for someone who is eager to learn, confident in supporting others, and keen to build a solid foundation in employee relations.

Essential skills & experience:

• Experience in an HR Administrator, HR Assistant or HR Coordinator role.
• Confidence in advising managers on HR procedures and basic ER issues.
• Strong organisation and attention to detail.
• Excellent interpersonal and communication skills.
• Competent user of MS Office and HR systems.
• CIPD Level 3 (or equivalent) and ideally working towards Level 5.
• A basic understanding of employment law principles and developments.

What we offer

• Clear progression pathways and ongoing professional development.
• Regular check-ins, shadowing opportunities and hands-on ER learning.
• Exposure to a wide range of HR activities, projects and policy work.
• A collaborative, supportive HR team where your growth is a priority

Additional Information:

This is a Contract until 31/12/27, Full Time role for 37.5 hours per week.

Closing date: 23:59, Tuesday, 31st March 2026
We are looking to conduct interviews for this position as soon as we see good applications, so please don't delay.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.

If you wish to provide a cover letter with your application, please include this at the end of your CV document upload.

Contact us to discuss any additional support you may need to complete your application.

No agencies please.

Sahir has been on an incredible journey over the past four years. We have grown, strengthened our services and deepened our roots in the communities we serve. We are proud of what has been achieved and excited about what comes next.

Our CEO is stepping on to their next chapter, and we are taking the time to recruit the right permanent leader for what comes next at Sahir. In the meantime, we are looking for an Interim Chief Executive to help keep things steady, support the team and maintain the momentum we have built.

We are looking for someone who leads with empathy and compassion, works in partnership and brings the confidence and drive to support the organisation through a period of change.

About Us

Sahir is the oldest continuously operating LGBTQ+ charity in the Liverpool City Region. We are dedicated to fostering a brighter, healthier future for our communities.

We provide practical and emotional support, camaraderie and connection to:

· LGBTQ+ people

· People living with or affected by HIV

We actively confront injustice, combat discrimination and address inequalities. Through advocacy, partnerships and service delivery, we work to create a fairer and more equitable society for the people we serve. Our work is insight led and co-developed with our communities.

About the Role

This is a key interim leadership role focused on stability, continuity and care for Sahir during a period of transition.

The Interim Chief Executive will work closely with the Board, staff and partners to ensure Sahir continues to deliver safe, effective and person-centred services, maintains strong relationships and remains financially and operationally secure.

The role is not about changing direction. It is about protecting what has been built, supporting the team and helping Sahir move confidently towards the appointment of its next permanent CEO.

What We Are Looking For

We are seeking a senior leader who brings:

· Significant leadership experience in the voluntary, community, health, social care or equalities sector.

· Experience working with a Board of Trustees and supporting good governance.

· Strong financial oversight and organisational management experience.

· A calm, steady and values led leadership style.

· The ability to lead people well through transition and uncertainty.

· Strong relationship building skills and a partnership approach.

· Knowledge of issues affecting LGBTQ+ communities, people living with HIV and people seeking asylum is highly desirable.

What It Is Like to Work at Sahir

We want people to enjoy working at Sahir and to feel supported, valued and able to thrive. As a health and wellbeing charity, we place strong emphasis on staff wellbeing, reflective practice and work life balance.

We offer a friendly, inclusive and supportive working environment built on trust, openness and shared purpose.

Equality, Inclusion and Accessibility

Sahir is committed to equality, diversity and inclusion. We welcome applications from all suitably qualified candidates regardless of race, ethnicity, gender identity, disability, religion or belief, sexual orientation or age.

Lived experience is valued at Sahir, but it is not a requirement. We are interested in people who share our values and want to contribute positively to our communities.

You do not need to meet every requirement listed to apply. If you feel aligned with our values and excited by the role, we encourage you to apply.

We are happy to discuss reasonable adjustments at any stage of the recruitment process.

We are looking for a Social Media and Online Fundraising Manager to join a small grassroots health charity to engage the beneficiaries and stakeholders through various online channels.

The Charity
A passionate and collaborative health charity dedicated to prioritising quality of life for those in need and their support networks. You would be joining an incredible organisation with a supportive culture offering flexible home working with quarterly meet ups in London. This is initially an 18 month contract with the potential to go permanent.

The Role
This is a brand new role to support the Chief Executive and Co-founder for a niche health cause with a strong patient support network.

You would create an online fundraising strategy and deliver a practical plan for a series of annual events, focusing on activities, personal challenges or social events.

You would create a communication strategy for social media and a practical annual plan that incorporates the different type of content that will engage new stakeholders and to share engaging content, relevant information, knowledge and research for the different audiences.

There is the opportunity to participate at in-person at events in the UK and abroad, recording live content on social media in an accurate, sensitive and engaging way.

The Candidate

Happy to work in a small close knit charity.

Proven experience of funding raised from online engagement of communities through various events and activities.

Experience in creating engaging content on a range of social media channels, including Facebook, Instagram, X, Bluesky and LinkedIn.

IMPORTANT NOTE

The client is considering applications on a rolling basis so please get in touch ASAP to find out more.

Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

About the role

The role will play a critical role to help deliver an effective and high performing rent collection and recovery service in accordance with legislation, the organisation’s policies, set performance targets and customer satisfaction requirements. In collaboration with the Resident Services Manager to ensure that the organisation is compliant with all regulations and using robust policy and procedures and ensuring the right systems are in place to effectively manage the revenue and income streams and arrears of the organisation. This role will also manage the impact of welfare reform provisions, ensuring an effective advice and support service to residents to manage risk on revenue and income levels.

We welcome applications from those with experience in supported housing and rent arrears management. 

Responsibilities

• The role also oversees the best payment methods for all residents at sign up and this includes the setting up of standing orders or direct debits in line with the direct debit guarantee where applicable. To liaise with the Assistant Accountant who will oversee the administration of this.

• Production of performance and management reports, setting collection targets in consultation with the Resident Services Manager and proactively monitoring and reporting in respect of service delivery, performance indicators and targets.

• Maximise the collection of arrears by having regular meetings with the Team Managers; being proactive in contacting Support Workers or residents, providing them with clear instructions on information requests and repayment options.

• To work closely with other members of the Revenue team to manage resident rent and accommodation charge accounts and other former resident debts, on a regular basis identifying trends and patterns on individual accounts and then liaise with Support Workers or residents to rectify income issues and address arrears in line with policies and procedures.

• To maximise rent collection in line with targets by making arrangements to recover rent arrears and to enforce related tenancy conditions, ensuring residents’ rent accounts are monitored and prompt actions taken to prevent the accumulation of debt, and to authorise any rent account adjustments and refunds.

• Work closely with the Assistant Accountant to ensure that all residents Personal Contributions (PC) and Housing Benefit (HB) are calculated correctly on sign up and when there has been a change of circumstance

• Liaising with local authorities’ benefits teams and Government agencies on new benefit claims and issues in liaison with the Assistant Accountant and regular meetings together.

• Acting as the main first point of contact on queries around revenue and income management, policies, procedures and systems.

• Ensuring team have Welfare benefits training and are up to date with regulation. Working with Support Workers to ensure residents maximise their incomes by claiming all benefits due them

• To assist vulnerable residents with prompt and appropriate action and advice, and liaise with other agencies and departments to ensure that their needs are met.

• To be responsible for preparing timely and accurate reports on arrears cases, to attend Court and represent the organisation on individual arrears and possession cases when relevant, to prepare eviction reports and represent the organisation at evictions to ensure the successful repossession of properties.

• To maintain appropriate and accurate records to comply with statutory and service-wide reporting requirements on performance issues.

• To contribute towards the continuous improvement of performance in line with the organisation’s service plan targets.

• To work with other agencies and departments such as the organisation’s Finance Department, Customer Services Team; Housing Benefits, The DWP, Advice agencies, Housing Officers, Solicitors and the Courts in delivering an efficient and effective service.

• To attend meetings internally as and when necessary, for example, Directorate, Management and planning meetings.

• Cover the lead person when required on daily cash reconciliations whilst following finance policies and procedures

• Cover the lead persons when required to organise banking with the Finance Department whilst working closely with colleagues within the Resident Services Department and other senior employees to carry out banking runs.

• To undertake such other duties within the competence of the post holder which may be required from time to time.

• Person specification

• Experience

• Demonstrable experience of working in a supported housing environment in a similar or related role

• Experience of supervising a person or team

• Qualifications

• GSCE (or equivalent) in English, Maths

• Skills and Knowledge

• Knowledge of supported housing sector and housing law

• Detailed knowledge of rent arrears issues and processes

• Detailed knowledge of housing and welfare benefits

• Understanding of trauma informed practice

• Abilities

• Capable of developing and maintaining constructive and positive working relationships both internally and externally

• Personal qualities

  • Be creative in problem solving and seek out practical solutions to complex problem

• Demonstrate a high degree of accountability and decision making

• Full driving licence held and maintained

• Desirable criteria

• Housing or a related qualification

•  

• Be able to meet deadlines and balance priorities

• Be able to delegate and allocate work effectively

• Be able to monitor operational and customer service performance and suggest and implement ways of improving performance

• Be able to manage change, introduce new initiatives, and revise systems and processes

• Be able to communicate clearly and concisely, with a systematic and consistent style including experience of report writing and drafting policies/procedures

• Interview process

  Interviews will be held during the week commencing 13 April 2026. The process will begin with a short pre‑screening interview. Candidates who are successful at this stage will be invited to an in‑person interview, which will include a practical test as part of the assessment.

  Before starting this position, you’ll need to undergo a criminal record check by the Disclosure and Barring Service. You must be entitled to work in the UK. Due to the customer‑focused nature of this role, working from home will be one day per week 

About the role:

This Best Companies Top 50 mid-sized company and Top 10 Charity is looking to appoint an Operations Manager (Facilities/IT and Fleet) who will be responsible for the efficient operations and security of Rainbow Trust’s offices, operations contracts, vehicle fleet management and core IT infrastructure.

Reporting to the Director of Finance & Operations, you will organise and manage the activities and contracts that facilitate the smooth running of the organisation, including the management of our facilities contracts and leases for our head office in Surrey and our nine regional offices, and managing our IT systems contracts to ensure the reliability and security of our IT infrastructure.

Managing the central administration budget, as well as our leased fleet of 80 vehicles with the support of the Fleet Administrator, you will develop efficient office procedures, project manage relocations and lead on the negotiation and management of all relevant third-party contracts.

This is a broad ranging role which requires excellent organisation, project management, contract negotiation and relationship management skills.

What we’re looking for:

• A systematic and effective problem solver – you are self-disciplined and analytical and you thrive on providing solutions, delivering high standards, and are skilled in appropriately tailoring your output to a range of different stakeholders for decision-making.

• A self-disciplined multi-tasker who is able to work independently and at a fast pace to meet deadlines – you are someone who perseveres and ensures close follow-up of delegated tasks to deliver consistently high-quality work through to completion.

• A strong verbal and written communicator with a high level of attention to detail – you’re a quick decision maker, who operates well within a defined area of control, basing your decisions on policy and procedures.

• You build strong working relationships both internally and externally – you are driven to achieve results and have the ability to train and support others to make correct decisions

• You work well within established systems, standards and procedures – you are accurate, highly numerate with excellent Excel skills and make fact-based and solution orientated decisions.

Applications will be particularly welcome from those who have demonstrable experience of negotiating and managing contracts and budgets including IT contracts, and knowledge or experience of cyber security.

What we offer:

We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, this includes:

• Flexible working hours to balance home and working life
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Company car for front line care posts

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• Time off in Lieu

• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes
• A recommend a friend recruitment bonus scheme
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Robust training and development programmes to support your learning and growth

If you’d like to find out more about these benefits and working with us, click here. More information can also be found in our Candidate Pack.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please send your CV and a covering letter highlighting why your application meets the criteria for the role and should be considered above others to us via the link.

Please disclose in your covering letter if you have used AI for any part of your job application.

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.

We have an exciting new role at Bags of Taste!

We’re looking for an  enthusiastic and passionate Corporate and Community Fundraiser to play a key role in the growth of our corporate and community income and develop new partners. This brand new role will develop fundraising opportunities with businesses and  community groups, helping to broaden our supporter base and strengthen long-term relationships. 

This is an fantastic opportunity for a motivated and proactive individual who is keen to make a tangible difference. This is the first time we’ve recruited a corporate and community fundraiser and there is significant opportunity to raise funds as our organisation grows. The issues of health and well-being across the population and food insecurity are urgent and our work directly addresses these critical issues. 

You’ll be a key part of the growth of Bags of Taste’s fundraising activity and will be able to make this your own role. We’re initially recruiting this role as a one year contract however we expect this to become a permanent role as funding allows and we’ll review this with the post holder after six months.

Key responsibilities

Corporate Fundraising

● Develop and implement a plan to raise funds from companies (this could be nationwide or within local project areas) with the Head of Fundraising and Comms

● Research corporate fundraising opportunities and develop a pipeline of prospects

● Approach new businesses to financially support Bags of Taste through presentations, applications, pitches and proposals

● Devise partnership opportunities where required eg volunteering days/fundraising ideas

● Work across the organisation to develop leads via staff, Directors and volunteers

● Account manage all corporate supporters in order to develop strong long-term relationships

● Attend networking events to develop new leads.

Community Fundraising

● Develop and implement a plan to raise funds from community groups. This could include events, peer to peer fundraising or volunteer led activity

● Provide guidance, resources, and encouragement to community fundraisersto help maximise their fundraising efforts.

● Attend networking events where needed.

Relationship Development and Stewardship

● Build and develop relationships with all corporate and community partners

● Develop fundraising tools and guidance for all supporters

● Ensure excellent stewardship for all partners in order to build strong, long term relationships. This includes good recognition and communication (reporting and updating).

Administration

● Prepare budgets where needed, track income and forecasts

● Maintain accurate records acrosscorporate and community fundraising

● Ensure compliance with all fundraising regulations, GDPR and organisational policies.

General

● Support and supervise volunteers as and when required

● Attend and support networking events or other events or fundraising activity as required to represent Bags of Taste, including occasional working outside of normal office hours, including some evenings or weekends.

● Undertake other duties appropriate to the role to support the aims of Bags of Taste.

Why join Bags of Taste?

● You’ll be part of a small, ambitious organisation with a big vision and a strong sense of purpose. The issues around health inequalities and poor diets and the need for solutions are critical.

● This is a hugely flexible role in a supportive organisation.

About Bags of Taste

The work of Bags of Taste and the issues that we tackle are highly topical and relevant so there is a lot of opportunity and scope to raise funds from companies and the community. Our vision that everyone should be able to access and cook good food has never been more important. 

We address dietary related health inequalities and food insecurity - both these issues have been exacerbated by the current cost of living crisis and public health challenges. There is recognition now that food banks are not a sustainable solution and Bags of Taste works across a number of high need communities enabling people to be happier, healthier and more resilient.

The funding environment has shifted fast. Alexandra Rose needs to be sharper, more strategic and more commercially literate than the traditional charity model allows. This role exists to make that happen.

We are looking for a senior funding leader who is comfortable operating as a “department of one” within a small but ambitious organisation. Trusts and Foundations prospecting and bid writing will form a core part of the role, working closely with the CEO and senior team. Beyond that, you will build and steward high-value funder relationships, develop and secure corporate partnerships aligned with our values, test new income models, and help us adapt confidently to a fast-changing landscape.

This is a senior leadership position. You will work closely with the CEO and Head of Finance to shape organisational direction and build a resilient, full-cost-recovery funding model that protects quality, depth and long-term impact.

This is a remote role, with a requirement to regularly attend meetings and events (mainly London but on occasions project areas elsewhere in the UK).

Key Responsibilities

 Strategic leadership

• Deliver the current funding strategy, which includes Trusts & Foundations grant funding, corporate donations, and testing new potential ways to generate income.
• Monitor sector trends, opportunities and risks, and reposition the charity as needed.
• Work closely with the CEO and Head of Finance to align income planning with organisational priorities and financial forecasting.
• Build simple, effective systems for pipeline development, forecasting and reporting.

 Trusts & Foundations

• Lead the trusts and foundations portfolio, working closely with the CEO to secure multi-year, core and expansion funding, including directly leading on the writing of funding bids. This will be a core part of the role.
• Develop compelling, well-evidenced funding proposals rooted in our mission and impact.
• Build strong, long-term relationships with funders.

 Corporate Donations & Partnerships

• Manage and grow existing corporate relationships, ensuring partnerships remain values-aligned, purposeful and mutually beneficial.
• Identify and develop new appropriate corporate donors and partners, informed by research into corporate giving, ESG and CSR trends.
• Shape and evolve a clear, credible and cost-effective corporate engagement offer that supports long-term organisational sustainability.

 New income streams

• Scope, test and (if viable) deliver new earned-income models, such as corporate engagement models.
• Develop proof-of-concept approaches and evaluate their feasibility.
• Support the organisation to diversify and strengthen its income base.

 Collaboration & leadership culture

• Serve as a key member of the Senior Management Team, contributing to organisation-wide strategy and decision-making.
• Build a transparent, mature, collaborative culture around income generation.
• Ensure the wider team understands funding opportunities, constraints and strategic choices.

Why join us?

• This is a chance to have real impact in an organisation that works practically and strategically to remove the barriers of affordability and accessibility to good food, with a focus on fruit and veg.

• A senior leadership role with real influence over the charity’s direction and sustainability.
• The chance to build and shape a future-facing income strategy in a charity committed to genuine systemic change.
• Remote working and genuine flexibility.
• Work that directly contributes to a fairer, healthier and more dignified food system.

Your new company
We are seeking an experienced HR Change Consultant to support a major organisational change programme at a leading London university. This role will play a key part in shaping and delivering people-related change activities across academic and professional services functions.The ideal candidate will bring proven experience operating within highly unionised environments, strong knowledge of higher education structures and academic frameworks, and hands-on expertise in managing restructures and redundancy processes in a compliant, sensitive, and collaborative manner.

Your new role

• Partner with senior HR leaders, change leads and faculty/department heads to design and implement people-focused change interventions.
• Lead on end-to-end organisational change activities, including consultation planning, restructuring, selection processes, and redundancy management.
• Develop and deliver change plans, impact assessments, communications, and engagement strategies aligned to university policies and employment legislation.
• Build strong working relationships with recognised trade unions; manage formal and informal consultations, negotiate where required, and support constructive dialogue.
• Provide expert advice to senior stakeholders on academic structures, grading frameworks, career pathways, workload models and associated policy implications.
• Ensure all change activities follow best practice, employment law, and university governance processes.
• Support managers through change conversations, capability building, and HR decision-making to ensure consistent and fair outcomes.
• Analyse workforce data, organisational design proposals, and role profiles to identify risks, opportunities, and areas requiring further refinement.
• Prepare documentation including consultation packs, FAQs, meeting notes, business cases, and outcome letters.
• Support post-implementation activities such as transition planning, embedding new structures, and capturing lessons learned.

Essential Experience & Skills

• Extensive experience as an HR Change Consultant, HR Business Partner, or similar HR role delivering large-scale organisational change.
• Strong background working within unionised environments, with proven ability to navigate complex industrial relations.
• Understanding of higher education or academic settings, including academic frameworks, career pathways, and governance structures.
• Demonstrable experience managing redundancies, restructures, and consultation processes in compliance with UK employment law.
• Skilled at stakeholder management, particularly with senior leaders, academic governance groups, and employee representatives.
• Strong analytical skills with the ability to interpret data, organisational design proposals, and role requirements.
• Excellent communication, facilitation, and negotiation skills.
• Ability to work at pace on multiple workstreams within a large, evolving change programme.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Team background

The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.

Job purpose

To provide over-indebted Londoners with free, face-to-face advice that is accurate, effective, and tailored to individuals’ circumstances. To maintain detailed case records, and keep up to date with legislation, policies, and procedures; as well as undertaking appropriate training.

Scope of role

The Debt Advisor is responsible for providing comprehensive, face-to-face debt advice to over-indebted Londoners, tailored to their specific circumstances. This role involves conducting detailed interviews to understand clients’ financial problems, researching options, and helping clients make informed decisions. The advisor ensures income maximisation and provides ongoing casework support, acting on behalf of clients where necessary. Maintaining up-to-date case records and staying informed about relevant legislation, policies, and procedures are crucial aspects of the role. The Debt Advisor is also expected to complete continuous professional development and contribute to the team’s overall objectives by meeting targets, prioritising workloads, and demonstrating financial efficiency.

What We’re Looking For:

• Ability to give accurate, personalised advice and support clients to make informed decisions
• Experience carrying out detailed casework and acting on behalf of clients when needed
• Strong record keeping, with case notes completed to required standards and deadlines
• Commitment to keeping debt advice training up to date
• Good teamwork and the ability to manage your own workload while meeting targets
• Commitment to following organisational policies and procedures

• Commitment to working in line with Toynbee Hall’s values:
  • Inclusive – open-minded, transparent, collaborative; seeking fresh and alternative perspectives.
  • Courageous – principled, ambitious, and acting with integrity.
  • Empowering – shifting power, sharing knowledge, and enabling people to take action for themselves.

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking
• Westfield Health Cash Plan to cover your healthcare needs specified in the policy

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

How to Apply

Complete our online application for, attach your CV and a Cover Letter.

Application deadline is 09 April 2026

Salary: £24,800 per annum (£31,000 FTE)

Base: This role is primarily remote, with regular travel required to support programme delivery. The successful candidate will typically travel one day per week to Manchester and one day per week to the North East of England to support the delivery of workshops, events and engagement activity. There will also be occasional travel to the Rees Foundation Head Office in Droitwich, Worcestershire. Due to the frequency of travel required, applicants should be based within reasonable travelling distance of the Manchester and North East delivery areas, ideally within Northern England and must have access to a vehicle. 

Do you want to make a difference in the lives of others? Do you want to work with like-minded professionals in a great team?

Rees seeks to support those who have, at some stage in their lives, been in foster care or residential care, including those with custodial experience. The charity understands the importance of having a lifelong support network. Our aim is to help care experienced people thrive in all aspects of their lives at any age. We seek to listen and offer help and advice about any aspect of life where support may be helpful.

Rees delivers its services and products to public and voluntary sector commissioners, businesses, other agencies, and professionals.

Overview

The Regional Project Co-Ordinator will support the planning, coordination and delivery of programmes and initiatives designed to support individuals who have spent part of their childhood in the care system.

Working closely with colleagues, delivery partners and stakeholders, the Project Co-Ordinator will help ensure programme activity runs smoothly and reaches those who may benefit most. The role combines organisational project coordination with hands on delivery, including supporting workshops, events and engagement activity with partners and care experienced people.

This is an exciting opportunity to contribute to meaningful initiatives designed to improve wellbeing, connection and life outcomes for care experienced people.

Key Responsibilities

1. Project Management

• Oversee the day to day coordination of programmes and initiatives.
• Support the planning and practical delivery of workshops, events and programme activity.
• Attend and assist with the delivery of sessions alongside partners and stakeholders.
• Develop and maintain project plans, monitor progress and adjust activity where required.
• Coordinate delivery partners to ensure services are provided on time and meet the needs of care experienced people.

2. Communication and Stakeholder Management

• Build and maintain positive relationships with delivery partners, commissioners, professionals and local stakeholders involved in programme delivery.
• Act as the primary point of contact for all stakeholders.
• Address any issues or concerns raised by stakeholders promptly and effectively.
• Organise and facilitate meetings, ensuring communication is clear and action points are followed up.
• Prepare and send out project-related communications, updates, and reports to stakeholders.

3. Performance Monitoring and Reporting

• Adhere to agreed project Key Performance Indicators (KPIs).
• Maintain accurate and up-to-date project documentation, including progress reports, risk logs, and other relevant documents.
• Monitor and report on project budgets, identifying any potential overruns or issues.
• Collect and analyse data/feedback on programme outcomes and evaluate the success of projects upon completion, ensuring outcomes align with the charity’s mission and strategic goals.
• Prepare and present reports on the effectiveness and impact of the programmes/initiatives to commissioners/stakeholders.
• Assist with the preparation of funding applications, reports, and other documentation for funders.
• Provide recommendations for process improvements to enhance project delivery in the future.

4. Budget Monitoring and Reporting

• Liaise with the finance team who will prepare regular financial reports for commissioners.
• Identify and address any financial risks or discrepancies and raise them with the finance team.

5. Compliance and Quality Assurance

• Implement quality assurance processes to maintain high standards of service delivery.

6. Additional Duties

• Participate in meetings, training sessions, and other events as required.
• Contribute to the continuous improvement of the various programmes and initiatives.
• Work in line with the charity’s ‘Vision and Values’.
• Work to deadlines and respond in a flexible way to changing demands.
• Maintain a positive demeanour that supports a happy working environment and remain flexible and professional at all times.
• Treat other staff/care leavers and other agencies as one expects to be treated oneself.
• Be a good ambassador for the organisation in any external dealings.
• Undertake continuing professional Development (CPD) with support from your manager to further enhance your skill base.
• Perform other duties as assigned by line manager.

Qualifications and Skills

Essential:

• Ability and willingness to travel regularly to Manchester and the North East to support programme delivery.
• Access to a vehicle.
• Proven experience in project management within healthcare, social work or not-for-profit sectors.
• Excellent organisational and time management skills with the ability to manage multiple tasks simultaneously.
• Strong written and verbal communication skills with the ability to liaise effectively with a range of stakeholders.
• Ability to manage and prioritise tasks effectively, ensuring accuracy and quality in all work.
• Ability to analyse data and prepare comprehensive reports.
• Budget monitoring skills.
• Ability to identify problems early and develop practical solutions.
• Proficiency in using project management software and Microsoft Office Suite.

Desirable:

· Local knowledge of, or experience working within, the Manchester and North East communities where programme activity takes place would be an advantage.

· Understanding of the challenges faced by individuals who have been in the care system.

· Professional certification in project management (e.g., PMP, PRINCE2).

Personal Attributes

• Comfortable engaging with partners, professionals and participants during workshops, events and programme activity.
• Empathetic and compassionate, with a genuine desire to improve the lives of care leavers.
• Proactive and solution-oriented mindset.
• Ability to work independently and as part of a team.
• High level of integrity and professionalism.

Application Process

Interested applicants who possess the above skills and experience are invited to submit their CV and a covering letter and if you meet the job criteria we will send you an application form to complete. We encourage applicants from all backgrounds and welcome applications from those who are care leavers.

A rare opportunity to step into a fully established role with a full handover. We are seeking a Senior Account Executive to join our friendly and supportive team, ideally on the 1 June, for a 12 month (maternity cover) contract. This is a hybrid role, with an expectation to attend our office at least one day a week. The role will focus on account and client relationship management, business development and content management.

About us

Having the right information at the right time can make a significant difference to carers and the people they look after. We believe that technology has a vital role to play in supporting carers and digital solutions can prove both cost effective and highly beneficial. That’s why we developed the Digital Resource for Carers, a service designed to give unpaid carers the support they need when they need it.

Delivered through subscribing organisations such as local authorities and other service providers, the Digital Resource for Carers platform is packed with carefully curated resources, e-learning modules, hands-on guides and tools to help carers manage their caring responsibilities and look after themselves. The Digital Resource for Carers platform is customisable allowing subscribing organisations to promote their own content to their beneficiaries. Through our comprehensive wrap-around service, we identify carers in the localities we work in and promote the service to them via a series of geotargeted Social Media campaigns. The service delivers additional support to carers via a monthly newsletter and regular online sessions.

About you

The person in this role will be an excellent communicator and experienced in account management. As well as exceptional customer service skills, you’ll have good knowledge of IT packages and good organisational skills.

Diversity and inclusion

Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.

To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.

As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.
 

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please contact us to discuss.  

The closing date for applications is 12pm, Friday 10 April.

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing as we receive applications.

Carers UK may carry out online and social media checks before a formal offer is made.

This role will suit an ambitious, engaging and proactive individual with some membership / recruitment experience who is looking for their next career step and is motivated by working in a fast-paced environment. The role involves promoting the benefits of IFT membership, reaching out to and supporting potential candidates, engaging existing members, managing a pipeline of prospects and accrediting candidates.

You will be working with a small high performing and friendly team who are busy supporting senior and smart business leaders by providing unparalleled accreditation, professional development, knowledge and networking opportunities and advocacy for turnaround excellence.

Context:  The Institute for Turnaround (The IFT) is the UK’s leading membership organisation for turnaround experts. Our members and corporate partner organisations help underperforming businesses avoid unnecessary insolvencies. IFT members preserve jobs and livelihoods, uphold local industries, protect economic value and strengthen public service organisations.

Specific responsibilities:

· To lead the recruitment of members including development of a marketing plan, pipeline, audience development

· To be responsible for the management and administration of membership accreditation

· To lead on member engagement, identifying key messaging and understanding members’ needs and priorities to inform delivery

· To ensure a thorough understanding of member skills and associated development of our CRM

· To plan and coordinate membership committee meetings including minuting, managing actions

· To support resource requests in association with the Business Manager

· The collaborate with the Business Manager on the annual membership renewal process

· To collaborate with colleagues on the development of corporate partnerships and events

· To carry out any other duties as may be required that are consistent with the responsibilities of the role

The list above is not exhaustive.

PERSON SPECIFICATION

Essential

· Experience of membership recruitment or recruitment

· Ability to work independently, driving forward recruitment campaigns and projects using your own initiative

• Ability to calmly and flexibly manage a full, varied and confidential workload and use initiative and skills of perception to define membership recruitment and engagement programmes
• Persuasive, credible, comfortable in dealing with senior company executives and turnaround professionals, with the desire and ability to understand their priorities, interests and skills

· Ability to build and maintain constructive relationships with members and volunteers

· Ability to understand the turnaround sector and new developments

• Tech savvy: the ability to identify where technology and systems can increase efficiency, organisation and quality

· Excellent written and verbal communication skills, able to adapt style to varied audiences, with a keen eye for spelling, punctuation and grammar

• Skilled use of 365 and Microsoft Office packages and the confidence and ability to learn how to use our new CRM

Desirable

Experience / understanding of financial/consultancy services 

About Us

Naz and Matt Foundation is a multi-award-winning UK charity working at the intersection of LGBTQI+ identity, parental acceptance, faith, culture, suicide prevention, honour-based abuse, and domestic abuse. We help remove the barriers that prevent religious and culturally conservative parents from accepting their LGBTQI+ children — work that directly saves lives.

We are a by-and-for organisation, rooted in the communities we serve. Lived experience is at the heart of everything we do.

Why Join Us

• You will play a direct role in saving lives and protecting people at serious risk.

• You will help shape the next phase of our frontline support service as we grow.

• You will be part of a deeply values-led, community-rooted organisation where lived experience is respected, centred, and celebrated.

We are looking for an experienced and compassionate Frontline Support Services Lead to take day-to-day ownership of our specialist support service. This is a senior, hands-on role for a practitioner who is equally confident providing direct 1:1 support to high-risk clients and leading a small team of frontline Support Workers.

As our Founder/CEO steps back from operational delivery of frontline support, you will be the heartbeat of our frontline work — ensuring every person who reaches out to us receives safe, culturally sensitive, trauma-informed support.

Role Details

• Rate: £20 per hour

• Hours: 21 hours per week (7 hours per day, 3 days per week)

• Contract: Freelance (ongoing)

• Location: Remote — London-based candidates only as some face-to-face meetings are required

• Reporting to: Founder/CEO

• DBS: Enhanced DBS required

What You'll Do

Direct Client Support

• Provide trauma-informed 1:1 support via phone and email to LGBTQI+ individuals and parents from religious and culturally conservative backgrounds.

• Hold complex, high-risk cases with confidence and care, including those involving suicide ideation, honour-based abuse, forced marriage, domestic abuse, and emergency relocation.

• Maintain clear professional boundaries while delivering culturally sensitive, community-rooted support.

Team Leadership & Supervision

• Line manage two existing freelance Support Workers and support the onboarding of a third.

• Provide regular case supervision, complex case guidance, and decision-making support.

• Champion staff wellbeing and safe working practices in emotionally demanding frontline work.

Safeguarding & Risk Management

• Act as the senior safeguarding lead for all frontline services.

• Lead on DASH risk assessments, safeguarding escalations, and referrals, including MARAC processes where required.

• Ensure safeguarding procedures, escalation pathways, and professional boundaries are consistently upheld.

Support Group Facilitation

• Co-host our monthly LGBTQI+ support group, alternating facilitation with the CEO (Wednesday evenings, once per month).

Case Management System Transition

• Lead the operational migration from our legacy case recording system to a new case management platform, including data migration, process development, and staff training.

Who We're Looking For

You will need to demonstrate:

• Significant frontline experience in suicide prevention, domestic abuse, honour-based abuse, or specialist crisis support.

• Strong knowledge of safeguarding, DASH risk assessment, and escalation in high-risk contexts.

• Experience managing or supervising frontline support staff in a specialist or statutory setting.

• A trauma-informed, person-centred approach to support delivery.

• The ability to build trust through shared cultural understanding while holding clear professional boundaries.

• Experience working within small, values-led charities or specialist support services.

Genuine Occupational Requirement (GOR)

Naz and Matt Foundation is a by-and-for charity. Our services are designed to be delivered by people with direct lived experience of the communities we support. In line with the Equality Act 2010, the following criteria are Genuine Occupational Requirements for this role:

• Lived Experience: You must identify as LGBTQI+ or be the parent of an LGBTQI+ person.

• Cultural Background: You must be of South Asian heritage, reflecting the communities we serve.

• Language: You must be fluent in English (spoken and written) and Urdu (spoken).

• Right to Work: You must have the permanent right to work in the UK.

• Location: You must be based in London.

Islamia Girls’ School is a successful, independent secondary school in Brent, North West London. Rated “Good” by Ofsted, the school is rooted in a strong Islamic ethos and academic excellence. Our vision is to nurture well-rounded individuals through high standards, strong morals, and personal growth. With a warm, welcoming atmosphere and dedicated staff, we are proud to be a place many call a home away from home.

We are seeking an organised, professional, and committed School Receptionist to support the efficient day-to-day operations of the front office. This is a key role at the heart of school life, acting as the first point of contact for students, staff, parents, and visitors. The successful candidate will ensure high standards of administrative support, uphold confidentiality, and maintain a positive and welcoming environment for all stakeholders.

You will work closely under the supervision of the Deputy School Business Manager while also being expected to take initiative, prioritise tasks independently, and contribute proactively to the smooth running of the school.

Key Responsibilities

• Provide high-quality administrative and secretarial support to ensure the smooth functioning of the school office.
• Manage the school reception desk and telephone/email correspondence.
• Maintain accurate records, databases, and confidential files.
• Support the organisation of meetings, school events, and communications.
• Liaise professionally with staff, students, parents, and external agencies.
• Uphold strict confidentiality and contribute to safeguarding practices at all times.