Supporter manager jobs

River Thames Boat Project

Job title: Fundraising Manager

Salary: £35,000 pro rata

Hours: 3 days (22.5 hours) per week

Location: Home based with expectation of regular attendance at office (Teddington), some evenings and weekends for events and funder meetings when required.

Reports to: Executive Chair

Summary

This exciting new role will raise the funds to enable The River Thames Boat Project to expand our cruises and education programme on the River Thames, and cover our annual running costs.

Through your fundraising expertise, you will have a proven track record of raising capital funds, building relationships with individuals, community groups, trusts and foundations and other donors to achieve and exceed annual capital and income targets. You will have the skills to create compelling proposals and appeals that successfully engage and attract donations from new and existing supporters.

Background

Established in 1988, our charity's mission is to make the River Thames accessible to all.

We provide opportunities for individuals to experience river and waterways environments to enhance their personal, social, and educational wellbeing.

Using our fully wheelchair-accessible community boats we deliver educational programmes for children and young people across London and the South East, and therapeutic cruises for people of all ages who have limited access to the Thames due to health issues, disabilities, isolation or social exclusion.

A small staff team of four and more than 100 volunteers support the charity. In 2021, we received The Queens Award for Voluntary Service. The charity, more than thirty five years old, is run by a volunteer Board of Trustees.

We rely on grants, donations and community fundraising to subsidise the cost of our charitable activities on the River Thames.

We are seeking a fundraising professional to grow our charitable income across all streams (grants, foundations, corporate sponsors), raise significant capital funds, reinvigorate our members program, diversify our fundraising income and establish a volunteer fundraising committee.

As Fundraising Manager you will also be responsible for marketing the charity to prospective clients through mailings, social media and other routes.

What you'll be doing

1. Develop and execute a fundraising strategy that aligns with the charity's business plan and future ambitions
2. Develop and maintain strong relationships with prospective and existing funders
3. Research potential trust and foundation funders, write compelling bids and ensure effective reporting and stewardship
4. Revitalise the charity's members' program (Friends of RTBP)
5. Create and lead a volunteer fundraising committee to support our initiatives.
6. Ensure effective records are kept and a database developed for fundraising and the members' program
7. Ensure all fundraising is compliant with GDPR and other legal and best practice standards
8. Develop and implement marketing plans for the charity's cruises and education work
9. Attend the Trustee finance and fundraising committee and produce reports on activities and income as required

What we're looking for

1. Proven experience in raising capital and income for small to medium size charities from multiple sources
2. Self-motivated and proactive with great interpersonal skills to work with staff members, volunteers, trustees, and external funders from individual to corporate donors
3. Proven ability to research funders, write compelling bids and manage relationships with funders
4. A commitment to equality, diversity and inclusion
5. An interest or link with the Thames or environmental activities is desirable

Skills you'll have to succeed in this role

• Proficient in Microsoft 365
• Able to create compelling, professional designs for promotional and marketing materials using Canva or Adobe suite.
• Technically literate, with strong understanding of how to use Meta and LinkedIn
• Strong understanding of SEO and Keywords for creating blogposts.
• Good knowledge of Wordpress websites, to be able to update the site when necessary.
   

If you're passionate about fundraising and supporting the local community and excited to bring your your energy and ideas to a charity making the River Thames accessible to all, then we'd love to hear from you.

To apply, please send your CV, along with a one page supporting statement directly to the Thames Boat Project. Please answer the following three questions in your one page supporting statement:

1.Why do you want this role?

2.What experience do you have in raising funds for capital projects?

3.What do you think are the three most important steps in raising capital funds?

If your experience matches what we're looking for, then we'll be in touch with more about the application process.

Deadline for applications is February 27, 2026.
Interviews will be held early March - dates TBC.

Corporate Partnerships Manager

We have an exciting opportunity for a Corporate Partnerships Manager to play a vital role in driving growth and innovation in the fundraising at BHT Sussex.

Join an Investors in People Gold Accredit organisation, in this full time, hybrid working role.

Position: Corporate Partnerships Manager

Location: Brighton/Hybrid

Salary: £40,044 per annum

Hours: 30- 37 hours per week

Contract: Fixed Term Contract - 2 year contract with view to permanency subject to performance

Closing Date: 18th February 2026. Please note, shortlisting will take place on a rolling basis and this role may close earlier than advertised.

About the Role

This is an exciting new, high-impact role designed to grow and develop meaningful partnerships with businesses across Sussex. You’ll lead on developing our corporate partnership strategy - spotting opportunities, networking to secure support, and building relationships that make a real difference.

Your success will be measured by growth in sustainable corporate income, long term strategic engagement with partners, and increased opportunities for the organisation in the community to raise funds and its profile.

Key responsibilities include:

· Design and deliver a corporate partnerships strategy.

· Identify, network and connect with potential partners, building strong, lasting shared value relationships.

· Secure sustainable financial support through sponsorships, donations, and long-term collaborations.

· Develop annual income targets for corporate partnerships and take responsibility for delivering agreed financial goals.

· Create and manage a corporate partnerships income pipeline, including forecasting, tracking, and reporting progress.

· Produce accurate financial projections for new business opportunities and existing partnerships.

· Create compelling pitches, campaigns, and events that inspire senior corporate audiences.

· Nurture partnerships through tailored engagement opportunities like project visits and volunteering days.

· Track and report on income, ensuring targets are smashed.

· Keep the CRM (Donorfy) updated with every interaction and achievement.

· Represent the organisation at networking events and industry gatherings.

About You

You’ll bring:

· Proven success in corporate fundraising.

· Outstanding communication and influencing skills to win hearts and minds.

· A strategic, entrepreneurial mindset with a proactive approach.

· Excellent organisational skills and the ability to manage multiple projects.

· Confidence working independently and collaboratively in a hybrid setting.

In Return

Join an Investors in People Gold Accredit organisation that values it’s employees and offers a supportive and inclusive people and value-based work culture.

Receive:

· 5.5% stakeholder pension scheme and life assurance scheme.

· Medical cash plan with Medicash and discount platform.

· Flexible and hybrid working options

· Investment in your career and development through access to BHT Learning & Development platform and training offers.

· Free and confidential employee assistance helpline.

· Cycle-to-work scheme.

· Generous holiday allowance starting at 27 days per annum pro rata, rising to 32 days.

· Free new starter 28-day Network Saver Brighton bus pass.

· Opportunities for professional development and wellbeing activities.

About the Organisation

BHT Sussex is a leading person-and values-centred charity and housing association working to create lasting, positive change for people across Sussex who are experiencing homelessness, mental ill-health, and other complex needs. The mission is: Combating Homelessness, Creating Opportunity and Promoting Change. With an ambitious strategic plan built on Sustainability, Quality, and Growth, we’re shaping a future where everyone has the chance to thrive. We believe collaboration with the corporate sector s a powerful way to extend our social impact.

You may have experience in roles such as Fundraising, Fundraiser, Corporate Partnership, Corporate Partnership Fundraising, Corporate Partnership Fundraiser.

Working pattern: This is a full time permanent hybrid role (4 days a week in the office) on Crick terms and conditions of employment.

Salary: From £61,000 with benefits, subject to skills and experience

Application closing date: 8th of February 2026 at 23.59

About us 

The Francis Crick Institute is Europe’s largest biomedical research institute under one roof. Our world-class scientists and staff collaborate on vital research to help prevent, diagnose and treat illnesses such as cancer, heart disease, infectious diseases and neurodegenerative conditions. 

The Crick is a place for collaboration, innovation and exploration across many disciplines. A space where the brightest minds can pursue big and bold ideas and discover answers to crucial scientific questions. We support them in a dynamic environment which fosters excellence with state-of-the-art infrastructure, cutting-edge facilities, and a creative and curious culture. We’ve removed traditional boundaries of departments, divisions and disciplines and instead have an open approach that supports every researcher. This gives us the freedom to take risks and carry out high-quality, pioneering research. Creating a space for discovery without boundaries helps us to turn our science into benefits for human health and the economy. 

About the role

We are seeking an experienced and highly skilled Fire Safety Engineer to act as the Institute’s Technical Authority and Systems Owner for all active fire and life safety systems, including fire alarms, suppression systems, and associated protection technologies. This is a critical operational role at the heart of keeping the Crick safe.

You will bring deep operational and technical expertise. Your background will enable you to interpret risk, understand how systems integrate within a complex building, and ensure our fire protection infrastructure is designed, maintained, and operated to the highest standards.

As the Institute’s subject matter expert, you will provide authoritative guidance to senior leadership, engineering projects, and operational teams. You will lead the development, implementation, and continuous improvement of our fire safety management system, ensuring we not only meet but exceed our obligations under the Regulatory Reform (Fire Safety) Order 2005, the Building Safety Act 2022, and all relevant British and European standards.

About the role

We are seeking an experienced and highly skilled Fire Safety Engineer to act as the Institute’s Technical Authority and Systems Owner for all active fire and life safety systems, including fire alarms, suppression systems, and associated protection technologies. This is a critical operational role at the heart of keeping the Crick safe.

You will bring deep operational and technical expertise. Your background will enable you to interpret risk, understand how systems integrate within a complex building, and ensure our fire protection infrastructure is designed, maintained, and operated to the highest standards.

As the Institute’s subject matter expert, you will provide authoritative guidance to senior leadership, engineering projects, and operational teams. You will lead the development, implementation, and continuous improvement of our fire safety management system, ensuring we not only meet but exceed our obligations under the Regulatory Reform (Fire Safety) Order 2005, the Building Safety Act 2022, and all relevant British and European standards.

What you will be doing

As a Fire Safety Engineer at the Crick, you will:

• Act as the Systems Owner and Technical Authority for the entire portfolio of active fire protection systems
• Undertake and lead the development, implementation, and ongoing review of the Institute's Fire Safety Policy, Strategy, and Management System.
• Lead the investigation of all fire incidents, alarms, and near-misses to identify root causes and implement effective corrective and preventive actions.
• Act as the primary point of contact for the Fire and Rescue Service, building control, and other enforcing authorities.
• Collaborate with and support Engineering Project Managers, ensuring project works are delivered without compromising the live environment and meet all fire safety regulations.
• Prepare and present a comprehensive Fire Safety Dashboard and operational reports to the quarterly General Health and Safety Committee and Fire Safety Group, providing data-driven insights, trend analysis, and actionable recommendations.

About you

You will have:

• NEBOSH National Certificate in Fire Safety and Risk Management or an equivalent qualification (e.g., IFE Level 4 Diploma, Certified Fire Protection Specialist - CFPS).
• Graduate or Member grade of the Institute of Fire Safety Managers (GradIFSM / MIFSM) or equivalent professional membership (e.g., IOSH, RICS).
• Significant experience as a Fire Safety Specialist/Engineer in a complex, high-risk environment (e.g., healthcare, research, industrial, major commercial).*
• Demonstrable, hands-on experience as a Systems Owner for a range of complex fire protection systems (sprinklers, gaseous suppression, fire alarms), including administering isolations and impairments.*
• Expert knowledge of the Regulatory Reform (Fire Safety) Order 2005, the Building Safety Act 2022, and in-depth technical knowledge of British/European Standards for fire safety systems.*
• Proven ability to analyse complex situations, identify underlying risks, and develop pragmatic, effective solutions.*
• Excellent communication, influencing, and relationship-building skills, with the ability to act as a trusted advisor to all levels of the organisation and external authorities.

*Minimum Criteria

About Working at the Crick

Our values

Everyone who works at the Crick has a valuable role to play in advancing the Crick’s mission and shaping our culture 

• We are bold. We make space for creative, dynamic and imaginative ideas and approaches. We’re not afraid to do things differently. 

• We are open. We’re highly collaborative and interactive, and make sure our activities are visible to the outside world. 

• We are collegial. We show respect for one another, work cooperatively and support the wider community. 

At the Francis Crick Institute, we believe that diversity and inclusion are essential to driving innovation and scientific discovery. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed, regardless of their background, identity, or personal circumstances. We actively encourage applications from individuals of all genders, ethnicities, abilities, and experiences. We are a Disability Confident: Committed employer and want to ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them - just let us know when you apply.

What will you receive?

At the Francis Crick Institute, we value our team members and are proud to offer an extensive range of benefits to support their well-being and development: 

• Visas: Applicants for this role will be eligible for sponsorship to work in the UK 

• Generous Leave: 28 days of annual leave, plus three additional days over Christmas and bank holidays. 

• Pension Scheme: Defined contribution pension with employer contributions of up to 16%. 

• Health & Well-being: 

• 24/7 GP consultation services. 

• Occupational health services and mental health support programs. 

• Eye care vouchers and discounted healthcare plans. 

• Work-Life Balance: 

• Back-up care for dependents. 

• Childcare support allowance. 

• Annual leave purchase options. 
• Crick Networks offering diverse groups’ support, community and inclusive social events.

• Perks: 

• Discounted gym memberships, bike-to-work scheme, and shopping discounts. 

• Subsidised on-site restaurant and social spaces for team interaction. 

Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed.  

We reserve the right to withdraw this advert at any given time due to the number of applications received. 

Hundreds of inspiring events. Thousands of participants. One clear purpose. 

Events assistants (South West & Wales) 

Salary £13.80 per hour 

Reports to: Events Manager 

Department: Marketing, Fundraising & Engagement 

Contract: 10 x Casual contracts. 1 May to October 2026 

Hours: Shift times will vary depending on the size and type of event you are covering. Events take place between May and October and our events assistants work 6-8 events across that period with shifts between 7-12 hours. 

Location:  Covering Wales, Shires, South & South West of England: Covering the Welsh coast from Aberystwyth to Cwmbran, Devon, Cornwall, Somerset, Dorset, Hampshire, Channel Islands, Wiltshire, Gloucestershire, Herefordshire. The border includes Swindon and Portsmouth as our furthest East locations

Closing date: 2 February 2026 23:55 

Interview date: Interviews will be held in person week commencing 23rd February 2026 (invites will be sent out 16th February)

Training date: Compulsory paid training taking place on Tuesday 14th and Wednesday 15th April 2026, in Yarnfield, Staffordshire with travel, accommodation and food included. 

At Cancer Research UK, we exist to beat cancer. 

We’re looking for passionate events assistants to work in Cancer Research UK’s Marketing, Fundraising and Engagement team. You’ll be acting as an ambassador for Cancer Research UK, supporting the delivery of our events season including well-known events such as Race for Life, Pretty Muddy, Big Hike and Shine Night Walk. There will also be opportunities to work at third-party sports events such as the London Marathon, Manchester Marathon, Royal Parks Half Marathon, and many others. 

In a lively, vibrant working environment, you’ll discover something new every day, whether it’s a new course, a new community or a talent you never knew you had. 

You’ll also be surrounded by people who are as dedicated to beating cancer as you are. 

You can learn more about our fantastic teams on our event opportunities.

What will I be doing? 

• Supporting the event manager in the delivery of large-scale and logistically complex events. 

• Managing a large and diverse team of volunteers. 

• Taking responsibility in a key role at events as Course, Obstacle or Merchandise Manager or covering Start/Finish and Site management 

• Manage operational responsibilities including setting up and dismantling equipment ensuring health and safety guidelines are prioritised. 

• Providing support and encouragement to Cancer Research UK participants at cheer points or post-event support at regional third-party sports events. 

What skills are you looking for? 

• A passion for events. 

• Adaptability to changing situations with the ability to work on your own initiative. 

• The ability to solve problems and respond to opportunities and challenges. 

• Excellent interpersonal skills with the ability to build rapport with a range of people. 

• Confidence to represent Cancer Research UK publicly. 

• Good organisation and prioritisation skills. 

• Resilience and reliability to remain calm under pressure and consistently deliver high-quality results. 

• It’s a physical role . You will spend all of Event Day on your feet, which can be between 7 and 12 hours, inclusive of breaks. At all events you will be required to unload a van of equipment, put up marquees and move boxes of event equipment around the event site.

What else do I need to know?  

• This role mostly takes place on weekends making it easy to fit around some jobs and/or studies. 

• We work in all weather conditions, and our shifts cover some night-time events. 

• We work across 5 geographical ‘divisions’ in the North and South. When submitting an application you will need to apply to the division where you live (if you are away studying, have a think about where you will be based during May-October). You’ll need to live within the divisional boundaries and you’ll need to travel across that division to cover the events in your area. Most events will include an overnight stay away from home. All travel and accommodation will be booked and paid for you. 

• While driving and having access to a car is not a necessity for the role, it does help and in some circumstances, you may be asked to use your car to help set up the route for some events. 

IT & Communications Deputy Lead

Join us at The Tanera Project, a Scottish charity launching in 2026 with a mission to build resilience among public service professionals through world-class respite breaks, volunteering opportunities, and initiatives that champion rural regeneration and environmental restoration.

About the Role

We’re looking for an IT & Communications Deputy Lead to help maintain and develop our digital infrastructure across multiple sites. This is a hands-on role where you’ll support networks, cloud systems, AV, telephony, and user services, ensuring reliable and secure IT operations. The role assists with day-to-day operations, routine maintenance, installations, troubleshooting and documentation, ensuring reliable and secure IT services across all sites.

Core Responsibilities to include but not be limited to:

• Maintain and develop IT and communications infrastructure, including networks and cloud systems.
• Provide first and second-line support to staff and guests.
• Assist with installations and routine maintenance of networking, Wi-Fi, VOIP, CCTV, and AV systems.
• Help administer Microsoft 365, device management, and basic cybersecurity controls.
• Keep documentation and asset records up to date.
• Contribute to IT aspects of refurbishment and infrastructure projects.
• Promote good digital security practices.
• Deputise for the IT & Communications Lead when required.

Person Specification

• Practical experience in IT support, networking, or systems administration.
• Strong knowledge of Microsoft 365 and device management.
• Basic networking understanding (routing, switching, Wi-Fi) and eagerness to learn more.
• Hands-on approach with confidence installing equipment and hardware.
• Excellent troubleshooting and communication skills.
• Organised and detail-oriented.

Desirable Skills and Qualifications:

Experience with fibre, VOIP, CCTV, AV systems, cybersecurity principles and endpoint protection tools, experience in remote, muti-site and estate-based environments and technical certifications (CompTIA, Microsoft, Cisco) or willingness to undertake them.

Why Join Us?
You’ll play a key role in ensuring our IT systems are robust and reliable, supporting a unique and dynamic environment. We offer a competitive salary, opportunities for professional development, and the chance to work on exciting projects.

Salary and Benefits:

• £55,000 per annum
• Company Pension Scheme
• Employee healthcare scheme
• Training and Development opportunities
• Generous annual leave entitlement
• Discretionary annual bonus
• Staff Accommodation Available
• Flexible Shift Patterns may be available

Role Overview:
The Talent Set are delighted to partner with our client on a fantastic Interim Website Content and UX Manager role. This senior position leads a critical website migration project, focusing on delivering a clearer, more engaging platform for families, supporters, and stakeholders. The role combines strategic oversight with hands-on delivery to ensure a seamless, accessible user experience.

Key Responsibilities:

• Conduct a comprehensive audit of the current website; define migration scope and identify content to update, consolidate, or retire.
• Create and manage a detailed content inventory and classification system.
• Develop the site structure, navigation, and user journeys tailored to key audiences, ensuring clarity and engagement.
• Write, edit, and migrate content that aligns with brand and accessibility standards.
• Collaborate with design teams to ensure visual assets are accessible and optimised for responsive layouts.
• Lead the content sign-off process through internal stakeholder approval.
• Manage end-to-end project delivery, including milestones, dependencies, and risks.
• Coordinate with web agencies and internal teams on technical integrations, particularly for donation journeys.
• Oversee pre-launch QA, tracking setup, data integrity, and stability; manage go-live and immediate post-launch optimisations.
• Build strong relationships with internal teams, translating diverse needs into clear priorities.

Person Specification:

• Extensive experience in website content strategy and UX, including full site migrations or rebuilds.
• Strong understanding of user-centred design, content optimisation, and digital accessibility.
• Proven expertise working with WordPress and component-based templates.
• Experience leading complex digital projects within organisations with multiple stakeholders.
• Skilled in data analysis, particularly using GA4, for decision-making and prioritisation.
• Ability to make confident decisions, manage scope, and keep projects on track.
• Excellent communication skills, fostering productive stakeholder relationships.
• Organised, detail-oriented, with a collaborative approach and ability to deliver under pressure.
• Committed to inclusive and accessible digital content.

What’s on Offer:

• Salary: £158.10 per-day + £26.23 daily holiday
• Location: Hybrid with 2 days per-week onsite nationally
• Contract: 6 months

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Hours: 14 per week
Salary: £10,562 per year (SCP 7, pro rata)
Contract: Fixed term to 30 September 2027
Location: Home‑based with regular travel across Fenland (driving licence and car insured for business use essential)
Start: As soon as possible
Closing date for applications: 8am, 10 February 2026
Interview date: 18 February 2026

Make a difference to young people in rural Fenland

Cambridgeshire ACRE is looking for an enthusiastic and compassionate Youth Support Worker to join our brand‑new Fenland Youth Connect project. This is a fantastic opportunity to help shape a new service designed to improve wellbeing, reduce isolation and strengthen support networks for young people aged 16–21 living in some of the county’s most rural communities.

We are a long‑established, forward‑thinking charity that works alongside local people to create positive, lasting change. If you’re passionate about youth empowerment, mental wellbeing, and community‑led solutions, we’d love to hear from you.

About the role

As our Youth Support Worker, you will:

• Co‑design and deliver three youth hubs across Fenland, ensuring they are inclusive, youth‑led and welcoming spaces.
• Facilitate wellbeing workshops and social activities such as mindfulness, creative arts, stress‑relief sessions or sports.
• Build strong relationships with volunteers, local partners and health agencies to provide holistic support.
• Recruit and mentor youth volunteers, modelling safe and supportive practice.
• Offer tailored 1:1 outreach to isolated young people, including signposting to counselling, LGBTQ+ support, financial advice and more.
• Maintain accurate records and contribute to real‑time monitoring, feeding into quarterly impact reporting.
• Become a trusted presence within local communities, attending youth hubs and community groups to build credibility and visibility for the project.

This role is funded by The Evelyn Trust and forms part of our wider work supporting health and wellbeing across rural Cambridgeshire.

What we’re looking for

You’ll bring:

• Level 2 qualifications or equivalent experience.
• Experience supporting 16–21 year olds, particularly around mental wellbeing.
• Understanding of rural isolation, local barriers, and the context of young people’s lives in Fenland.
• Strong facilitation and active‑listening skills.
• Experience delivering youth‑focused activities, creative sessions or workshops.
• Confidence working independently, managing your own schedule, and travelling across rural areas.
• A commitment to safeguarding, inclusion and creating safe spaces.

You will need to be comfortable working evenings and weekends and be able to travel independently by car across Fenland. It is likely the successful candidate will live in Fenland or nearby.

Why join us?

At Cambridgeshire ACRE, you’ll be part of a supportive, values‑driven team committed to making rural communities places where everyone can thrive. We offer:

• Flexible working and a home‑based model
• Working from home allowance
• Workplace pension (with salary sacrifice option)
• Generous annual leave entitlement
• Ongoing training, induction and development opportunities
• A friendly, collaborative team culture where your ideas and experience are valued

How to apply

Visit our website for full information on how to apply for this role.

Cambridgeshire ACRE is an equal opportunities employer. We welcome applications from all parts of the community.

Main Duties

Strategy

• Working with senior leaders, lead on developing an organisational wide and joined up People & Volunteering Strategy aligned to organisational goals and workforce plans.

Oranisational Design and Culture

• Use engagement and feedback data to identify cultural risks and drive improvement.
• Lead strengthened leadership, coaching and management capability through clear expectations, advice and development frameworks.

Management

• Lead, coach and manage the People Services team to provide proactive support to the organisation, with a clear focus on the team’s development.

• Provide expert advice and guidance to managers and SLT on disciplinary and staff performance issues.
• Liaise with the external employment lawyers to make robust risk assessments on disciplinary and staff performance issues.

Volunteering and Resourcing

• Establish annual capacity and skills plans (headcount, volunteer hours, peak demand cover, succession planning).
• Review and implement a volunteering journey to support our volunteers.

Quality Framework

• Continue to develop and implement specific projects as part of The Passage’s internal quality framework ‘Excellence For All’.
• Lead a review to ensure there are clear and transparent salary ranges, job descriptions, aligned terms and conditions across the organisation.
• Ensure that People Services policies are up to date to reflect current legal and HR compliance and best practice.

Analytics and Systems

• Develop digital systems that add value to HR management with the organisation.
• Develop systems that give managers and staff ownership over their HR journey.
• Make use of workforce data and analytics to inform SMG of the development of improvements and interventions that can lead to enhanced HR and business outcomes.

Training

• Develop a learning and development strategy/plan for all staff to receive Continuous Professional Development.
• Develop a learning and training strategy for volunteers so that they are supported to fulfil their volunteering roles.

Reporting/Governance

• Responsible for the Peoples Services annual budget.
• Attend Senior Management Group (SMG) monthly meetings.
• Report to the People, Performance and Culture (PPC) Committee meeting.

Strategy

• Working with senior leaders, lead on developing an organisational wide and joined up People & Volunteering Strategy aligned to organisational goals and workforce plans.

Oranisational Design and Culture

• Use engagement and feedback data to identify cultural risks and drive improvement.
• Lead strengthened leadership, coaching and management capability through clear expectations, advice and development frameworks.

Management

• Lead, coach and manage the People Services team to provide proactive support to the organisation, with a clear focus on the team’s development.
• Design and lead implementation of frameworks to support those with responsibility for managing staff to demonstrate a consistent and high standard of line management and development across the organisation.
• To oversee a comprehensive training programme , including by developing a strategic training needs assessment to support the organisational values and aims.
• Provide expert advice and guidance to managers and SLT on disciplinary and staff performance issues.

Volunteering and Resourcing

• Establish annual capacity and skills plans (headcount, volunteer hours, peak demand cover, succession planning).
• Review and implement a volunteering journey to support our volunteers.

Quality Framework

• Continue to develop and implement specific projects as part of The Passage’s internal quality framework ‘Excellence For All’.
• Lead a review to ensure there are clear and transparent salary ranges, job descriptions, aligned terms and conditions across the organisation.
• Ensure that People Services policies are up to date to reflect current legal and HR compliance and best practice.

Analytics and Systems

• Develop digital systems that add value to HR management with the organisation.
• Develop systems that give managers and staff ownership over their HR journey.
• Make use of workforce data and analytics to inform SMG of the development of improvements and interventions that can lead to enhanced HR and business outcomes.

Training

• Develop a learning and development strategy/plan for all staff to receive Continuous Professional Development.
• Develop a learning and training strategy for volunteers so that they are supported to fulfil their volunteering roles.

Reporting/Governance

• Responsible for the Peoples Services annual budget.
• Attend Senior Management Group (SMG) monthly meetings.
• Report to the People, Performance and Culture (PPC) Committee meeting.

General Responsibilities

• In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
• To ensure that all The Passage policies and procedures are being adhered to, particularly those relating to Health and Safety, Code of Practice and Confidentiality.
• To contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
• To at all times undertake your role in a professional manner maintaining a high quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage.
• Undertake any other duties that may be required which are commensurate with the role.

Desired Experience

Experience

• E1: Proven experience in leading strategic HR initiatives that support organisational goals and culture.
• E2: Experience of working with senior leadership teams to influence organisational design and workforce planning.
• E3: Track record of managing complex employee relations and advising on disciplinary and performance issues.
• E4: Experience in developing and implementing learning and development strategies for staff and volunteers.
• E5: Experience of reporting to governance committees and contributing to organisational risk management.

Knowledge and Skills

• K1: Strong understanding of UK employment law, HR compliance, and best practice.
• K2: Knowledge of organisational design, performance management frameworks, and cultural development.
• K3: Ability to use HR data and analytics to inform decision-making and continuous improvement.
• K4: Skilled in developing inclusive policies and embedding equality, diversity, and wellbeing into organisational practice.
• K5: Proficiency in HR systems and digital tools to enhance efficiency and user experience.

Qualifications

• CIPD Level 5 or equivalent professional qualification (Level 7 desirable).

This role is full time 37.5 hours per week. This is a hybrid role, and you will work from both our Wirral and Liverpool sites, as well as out in the community.

Salary: £33,600 - £37,100

Claire House has an exciting new opportunity within our corporate fundraising team to expand and develop this vital fundraising stream, to ensure we are able to provide the care and support to more children and families.

We are looking for an energetic and enthusiastic person to make sure that every business we work with gets the best possible experience from supporting Claire House. This role presents an exciting opportunity to focus on engaging Liverpool based businesses with a capital fundraising campaign.

The nuts and bolts of the job:

· To research and approach companies to maximise fundraising opportunities, including charity of the year partnerships.

· To promote Claire House events and campaigns to businesses.

· To monitor and evaluate all aspects of the partnership, reporting on income and engagement.

· To provide the highest quality supporter care, working in partnership with the business to engage with its staff, maximising fundraising and retain support for the long term.

· To represent Claire House and generate awareness of the care we provide to a large audience.

· Developing effective activity plans, with clear objectives and outcomes to engage with new and existing corporate partners.

· To identify and build relationships with high-net-worth individuals within the business sector.

· Working to ensure compliance with fundraising regulations.

· Work with other departments and teams within Claire House for the mutual benefit of the charity and the supporting organisation.

Closing date: Tuesday 2nd February 2026

Interviews will take place on Tuesday 10th February 2026

Applicants are advised to apply early for this role as we reserve the right to close this vacancy early if we get a high number of suitable applicants.

Please read the attached job description and person specification available on the Claire House Website for more details.

All applications must be submitted on a Claire House application form available on the Claire House website. Please email completed application Claire House Jobs inbox, details can be found on the Claire House website. 

We regret that only shortlisted candidates will be contacted.

We are actively seeking candidates from a diverse range of backgrounds.

At Claire House, we welcome applicants from all backgrounds and value everyone as an individual. We are committed to organisational practices, which promote diversity and inclusion for all employees and volunteers regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. Connecting these differences creates a productive environment in which everyone feels valued.

Claire House wants to meet the aims and commitments set out in its equality policy and we would appreciate your help and co-operation in completing our Equality and Diversity form here.

This organisations recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of children and young people. All staff and volunteers are expected to share this commitment.

This role is subject to a standard DBS check.

We’re looking for a creative and data-driven Senior Social Media Officer to take the lead on managing and evolving our social media presence across multiple channels. You’ll work closely with colleagues across our global teams to bring our brand to life online — raising awareness, driving engagement, and helping us tell powerful stories of change.

This role sits within our Brand & Communications team. You’ll be responsible for managing digital communities, creating compelling content, spotting trends, and using data insights to optimise our performance. You’ll also play a vital role in building capacity across the organisation, helping others to use social media in a way that’s consistent, impactful, and aligned with our global objectives.

Accountabilities

• Lead the development and delivery of our social media strategy, ensuring alignment with broader communications goals.
• Manage our global social media channels and digital communities — engaging followers, responding to queries, and growing our reach.
• Create and coordinate engaging, platform-appropriate content — including graphics, video, and storytelling.
• Analyse and report on performance, using insights to inform strategy and day-to-day decisions.
• Stay ahead of trends, spotting new opportunities for engagement and innovation.
• Support colleagues and partners with expert advice, toolkits, and training to strengthen their own social media activity.
• Contribute to integrated campaigns, helping us amplify fundraising and other strategic profiling efforts (e.g. influencing, thought leadership, etc).

(Please see the Recruitment Pack on our careers page for full accountabilities details)

About you

You are an experienced and dynamic digital communications professional with a proven track record in developing and executing social media strategies that deliver demonstrable impact. Your exceptional communication skills enable you to collaborate effectively with diverse stakeholders, showing persuasive leadership to foster a culture of creativity and innovation rooted in data-backed insights and strategic brand building.

You are passionate about social justice, sustainable development, and climate resilience, and understand the power of social media to galvanise audiences and achieve organisational objectives. You’re curious, collaborative, and confident in your expertise, and feel equally comfortable rolling up your sleeves to create content or digging into analytics to continuously optimise performance.

You stay informed about emerging digital innovations, always seeking new ways to elevate Practical Action’s work and profile.

You’ll bring:

• Proven experience in social media strategy and management (experience in the INGO or development sector a plus).
• Excellent knowledge of key platforms (LinkedIn, Instagram, YouTube, etc.) strengths and opportunities, and how to get the most out of them.
• Strong storytelling skills and experience creating multimedia content, with grounded confidence to adapt master narratives and campaigns to diverse audiences.
• Spotless attention to detail and commitment to the development of high-quality outputs aligned with the organisation’s strategic objectives.
• Solid grasp of digital analytics, social listening tools, and the ability to translate data into insights, creating accessible reports and actionable recommendations.
• Continuous curiosity and understanding of current digital trends, best practices, and emerging platforms.
• Ability to work with and mentor a diverse array of colleagues from different backgrounds and cultures at all levels and experience.
• An inclusive, respectful, and collaborative mindset is a must.

Bonus if you have:

• Experience using project management tools like Mondaycom and Miro
• Comfortability using creative platforms like Canva and Adobe Creative Cloud

Location: Office-based, Northamptonshire
Hours: Full-time
Salary: £39,114.92 to £43,000
Hours: 37
Closing Date: 9 February 2026 - we reserve the right to close early if we have enough suitable candidates
 
Northamptonshire Carers is seeking a passionate and experienced Registered Manager to lead our regulated care services. This is a pivotal role ensuring high-quality, person-centred care delivery across our services, maintaining compliance with CQC and other statutory regulations, and supporting our mission to improve the lives of carers and those they care for.
 
Key Responsibilities

• Lead and manage regulated care services, ensuring contractual targets and quality standards are met.
• Maintain CQC registration and ensure full compliance with regulatory requirements.
• Oversee personal care services and manage day-to-day operations, including out-of-hours on-call.
• Supervise regulated care staff and administrative support, ensuring effective recruitment, training, and performance management.
• Conduct audits, prepare for inspections, and report to senior leadership and trustees.
• Implement safeguarding protocols and ensure GDPR compliance.
• Attend strategic meetings and maintain relationships with key stakeholders.
• What We’re Looking For
• Proven experience in managing regulated care services, ideally within a community or charitable setting.
• Strong understanding of CQC standards and care sector regulations.
• Excellent leadership, organisational, and communication skills.
• Ability to manage contracts, staff development, and quality assurance processes.
• Commitment to person-centred care and continuous improvement.
• A collaborative team player with a proactive approach to problem-solving.

 
Why Join Us?

• Be part of a respected local charity making a real difference.
• Work in a supportive, values-driven environment.
• Opportunities for professional development and training.
• Office-based role fostering team cohesion and collaboration.

What we’ll offer in return:

• 24 days holiday plus bank holidays - pro rata for part-time
• Simply Health Cash Plan
• Death in Service benefit (should the worse happen, your loved ones will be supported)
• A supportive environment, no stuffy dress-codes, flexibility where we can
• Hybrid Working

 
What next:

• Click apply and we look forward to receiving your application
• Please be advised, should we receive enough suitable applications, we reserve the right to close the vacancy early.
• The successful candidate will be required to have an enhanced DBS check and the right to work in the UK.

 
If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment team aware as soon as possible.
 
We at Northamptonshire Carers are committed to supporting and promoting Equality, Diversity and Inclusion and are passionate about action, not words, being essential when tackling workplace race inequality. We have made some great progress with our EDI work and as a result, have become a Race Equality Matters Trailblazer, awarded to us for our efforts in championing and pioneering the drive towards racial equality. But we still have lots of work to do to continue to raise awareness, tackle all forms of discrimination and inequality, and create greater understanding of the issues that impact all of the people we affect, both in the workplace and the services our organisation provides. We are committed to being an inclusive organisation and recognise the important role our staff and service users play in creating and maintaining that inclusive culture.
 
We are striving to be a diverse, inclusive organisation and support under-represented unpaid carers. You can read about our Big Promise Project here
 
Are you seeking a new career?
 
Do you want to be part of this dynamic, forward thinking charity?
 
We are keen to attract applicants who reflect the diverse communities we support in Northamptonshire.
 
Full-time, part-time, overnight and flexible working hours available.
 
"Working for Northamptonshire Carers is a great place to be feeling welcomed and valued from the get go." - Dave
 
REF-226 032

Responsible to: Youth Services Manager

Hours: Full time 37 hours (Job share considered)

Salary: £27,500

Based: Hybrid (Bedford + one day per week in Q:alliance Head Office, Milton Keynes)

Contract: Fixed term for 2 years, with possibility of extension (subject to funding)

Closing Date: 18th February 2026 at 23:59

Interview Date: Tuesday 3rd March

Context

Q:alliance provides support, information, and representation for LGBTQ+ young people in Bedford, drawing on our wider experience delivering established services across Milton Keynes for the last 50 years.

We have detailed knowledge of the issues and challenges faced by LGBTQ+ individuals and organisations locally, and it is our goal to create more safe spaces and resources to ensure the LGBTQ+ community in Bedford is visible, well represented, and supported.

Scope

This is a newly created role within our Bedford services, delivering Q:alliance’s established youth support model developed in Milton Keynes and shaping pathways and support that respond to local need in Bedford Borough and Central Bedfordshire.

You will manage a one-to-one caseload of support for LGBTQ+ young people, while building relationships with schools and developing a collaborative schools’ network informed by young people’s insights. You will also develop and deliver LGBTQ+ inclusion training for teachers, education staff, and youth workers. This work will contribute to safe, affirming environments that strengthen resilience, wellbeing, and mental health.

You will work closely with the Youth Services Manager and youth teams across our service areas, building on existing Q:alliance provision in Bedford, where a dedicated youth team already leads on LGBTQ+ youth group delivery.

The role includes outreach across Bedfordshire’s urban and rural communities, supporting young people who may experience increased isolation due to limited access to LGBTQ+-affirming spaces.

You will work collaboratively with the Youth Services Manager to agree outreach and engagement targets, contributing to effective monitoring and reporting systems to ensure robust evidence of impact.

What you’ll bring to the team

This role is a key opportunity for Q:alliance to grow our work in Bedford, build local relationships, and better understand and respond to the needs of LGBTQ+ young people across the area. You will play a central role in shaping a new service, reaching young people who may not yet be connected to support, and helping both staff and the board of trustees develop a strong, place-based understanding of LGBTQ+ youth experiences in Bedford.

You will act as a first point of contact for schools, colleges, and youth settings in Bedford, building trusted relationships and establishing a collaborative network of school and college leads. You will share insights gathered through this work with the wider Q:alliance team, helping to strengthen our responses to local need and inform the development and sustainability of services, including future funding.

You will help ensure continuity of support between schools, our support spaces and Q:alliance’s wider youth service provision.

Main Responsibilities

· Networking – Support teachers, education staff and youth workers to access resources, implement inclusive learning environments and provide support for LGBTQ+ young people in their settings. Develop a network of school representatives to provide peer-support on shifting needs, priorities, and situations in a local and national context.

· Data capture and intelligence - Support Q;alliance’s commitment to sustaining a contemporary data and monitoring mechanism, guaranteeing we can deliver thorough evaluations of our services and competent feedback to our funders and stakeholders on the efficacy of our work. Analyse local intelligence directly from LGBTQ+ youth communities and use this to co-produce plans with young people to ensure our youth services are engaging and meeting needs.

· Support, information and empowerment – develop and implement resources for 1:1 education and resilience work with LGBTQ+ young people, provide support and advocacy for young people, ensuring effective signposting to relevant services and collaboration with parents, guardians, teachers and education staff where appropriate.

· Innovation – work with the Youth Services Manager, school representatives and young people to innovate a schools accreditation system that will acknowledge and cultivate schools’ competence to provide safe spaces and support for LGBTQ+ young people.

· Stakeholder and community engagement – Forge and support enduring relationships with key partners, strengthening our commitment to building an alliance of cross-sector compassionate advocates for the LGBTQ+ community in its diverse forms.

· Education – Plan, develop and deliver positive and engaging classroom workshops and school assemblies to a wide range of young people, ensuring key messages are inclusive of diverse perspectives, including those from black and minoritized communities.

· Training - Develop and deliver training for teachers, education staff and youth workers with the aim of improving the wellbeing of LGBTQ+ youth communities and the capacity of those with the power to assist in this endeavour.

Skills and Experience

Expertise

· Experience working with and supporting young people

· Experience of developing and sustaining a network

· Ability to deliver innovative education and training packages, delivery, and evaluation

· Knowledge of the challenges affecting young LGBTQ+ people

· Knowledge of issues affecting young people’s mental health and the skills required to build resilience

· Excellent planning, organisation and administrative skills

· Expertise in safeguarding young people, ensuring welfare of all by following policy and procedures in relation to recognising, recording, and responding to safeguarding concerns and liaising with the Designated Safeguarding Lead

· Ability to observe strict confidentiality at all times with respect to matters concerning young people and the schools, colleges and youth settings in which you support through your role in the developing network

· Capable to respond to a young person in crisis, signposting to appropriate resources and support.

Communication

· A high standard of written English, including an ability to write thorough reports, make referrals to partner agencies, maintain outreach files, and record minutes of forum meetings

· An engaging and charismatic public speaking style with the ability to adapt delivery style dependent on context and audience

· Ability to adopt a positive constructive language style when talking to young people 1:1

· Confidence to communicate with relatives, guardians, social workers and related professionals or advocates of young people

· Knowledge of social media and a recognition of the role it plays in young people’s lives

Behaviours

· Skills in forming constructive working relationships with colleagues and stakeholders at all levels

· Demonstrate an understanding and appreciation of professional boundaries when working with young people and the importance of consistency

· Passionate about equality, the rights of LGBTQ+ people and neurodiversity.

· Evident desire to improve service delivery using co-production initiatives with young people

· An ability to listen with empathy and act compassionately

· Competence to work on own initiative and demonstrate innovation and creative problem solving

· Model conduct essential for successful teams, such as reliability, honesty and courage

Desirable

· Qualifications in youth work, teaching or mental health support

· LGBTQ+ lived experience

Other

· Full driving license and use of own vehicle

· Ability to work flexibly, with occasional evening and weekend working

· Commitment to further personal development and training

· Please note: Enhanced DBS is required for this role

The LGBTQ+ Youth Outreach Practitioner will have responsibility for the following documents.

· Contact Evaluation forms/data capture

· Monthly Outreach Report

· Resource library pertaining to our work with young people

· Network minutes (schools forum)

Apply via our website and complete an application form

Job Title: Regional Coordinator – North West (Inspiring the Future)

Reports to: Senior Project Manager - Primary Futures

Location: Home based with regular travel across the North West region with a primary focus on Chester, Cheshire West and a secondary focus on Northwest Lancashire. Very occasional travel to London where the charity itself is based. Travel costs will be remunerated via expenses.

Purpose: This is a fantastic opportunity to take on a newly created post in the role of Regional Coordinator – North West for Education and Employers Charity; supporting the delivery of our internationally recognised flagship career-related learning programme in schools. The programme is called Inspiring the Future and is known as Primary Futures in primary schools.

Through our programmes, we bring inspiring volunteers from the world of work into schools, helping children learn in a fun way about a wide range of future jobs and career pathways, broadening their horizons and raising their aspirations and attainment. School activity sits at the heart of our charity’s mission which is to: ‘ensure that every young person in our country, wherever they live, whatever their parents or carers’ circumstances, has the opportunity to meet a diverse range of volunteers to hear first-hand about jobs and the world of work’.

This important role will be part of a friendly and supportive ‘Schools Team’, and the post has responsibility for supporting the local northwest delivery of a key primary school focussed project for the charity, funded by the Westminster Foundation. Responsibilities include initiating, developing, and managing relationships with primary schools in Chester, Cheshire West and Northwest Lancashire.

The role will include working closely day to day with local teachers/ schools to organise and deliver an exciting range of virtual and face-to-face events and activities in their schools. The role will also require the postholder to initiate and build positive partnerships with local employers and organisations to recruit and engage more inspiring volunteers to support these activities in schools.

Remuneration: £26-28k per annum depending on experience

Additional Terms: We offer an excellent overall package with 30 days paid holiday, exclusive of Statutory Bank Holidays, plus a competitive pension scheme and a volunteering allowance of up to 5 days per annum – pro rata in accordance with the length of contract. Additional family friendly benefits, including enhancements to Statutory Payments.

Appointment Terms: Permanent and full time

Job Purpose:

The postholder will report to the experienced Senior Project Manager - Primary Futures and work closely with a friendly, supportive and experienced set of colleagues across the wider Inspiring the Future team. The successful appointee will be responsible for working closely with volunteers from the world of work and primary school staff – supporting the effective delivery of interactive career related learning activities aimed at primary school children. It is a fantastic opportunity to make a difference to children and young people, particularly in less advantaged areas, by helping to broaden their horizons and raise their aspirations.

This is a newly created role to support delivery of an exciting multi-year project, kindly funded by the Westminster Foundation as part of our Primary Futures programme. The postholder will draw upon our revolutionary online platform that helps connect schools with a huge range of diverse, inspirational volunteers that have registered with our charity and who come from a wide range of exciting sectors of the economy. You will have the chance to engage directly with primary school children by facilitating interactive virtual and in-person activities with volunteers. While experience of working in or with schools may be an advantage, it is not essential.

The role will be home based with regular travel to nominated primary schools within the allocated region and very occasional meetings at the charity’s office in central London. Working with schools, the successful candidate will be responsible for targets within their region, managing the relationship with schools and volunteers/ employers.

The role, will by its nature, involve extensive travel across the region with a primary focus on Chester and Cheshire West and a secondary focus on North West Lancashire. Therefore, access to a car/public transport is essential. Regular virtual meetings with the wider team and occasional face-to-face team meetings either in London or another convenient location will be a requirement. The Regional Coordinator will make effective daily use of our Customer Relationship Management system (based on Salesforce technology) to manage data and delivery. 

What we are looking for in a candidate:

We are seeking a driven, highly capable, and enthusiastic Regional Coordinator who can deliver engaging presentations to employers, children, and teachers; confidently manage relationships at varying levels; and work efficiently to support the achievement of key targets.  You will bring excellent communication, organisational, and administrative skills, along with experience in relationship management. If you are motivated, enjoy connecting with people, and want to make a real difference in schools, this role could be the perfect fit for you!

Education and Employers is a small charity of supportive and fun colleagues, working at a rapid pace to bring about change. This is a dynamic role for someone passionate about motivating and inspiring children and who relishes working with a range of stakeholders to create impactful activities.

The exact brief to be finalised with the successful candidate and the funder but the role will be expected to undertake the following key accountabilities:

Key Accountabilities:

We will look to finalise these with the successful candidate but the postholder will have a range of responsibilities, including but not limited to the following:

Relationship building – The job holder will need to build positive relationships

• Re-engage with primary schools who have previously worked with us under a forerunner project that was undertaken last year
• Identify and initiate relationships with new target schools across the identified regions of Chester, Cheshire West and Northwest Lancashire in relation to the Westminster Foundation project
• Develop and manage these school relationships over the lifetime of the project, coordinating their day-to-day engagement in our career related learning (CRL) sessions and deepening their connection to the charity’s work
• Organise virtual and face-to-face activities including school liaison, securing volunteers via the Inspiring the Future system and host on tech platforms (Zoom, MS Teams etc)
• Work with the Primary Futures Manager to build relationships and to capture and exchange good practice between schools and teaching professionals, from all areas involved in the project
• Build relationships with the charity’s partnerships team to ensure that contacts and volunteers from the wider work of the charity are harnessed to support the Westminster Foundation funded project where possible

Delivery – the job holder will need to present/facilitate sessions to local schools and stakeholders

• Plan and arrange all logistics for the events that the postholder will deliver directly with schools. These will be both virtual and in person delivered in school settings
• Facilitate interactive virtual and face-to-face activities to connect pupils with volunteers through themed sessions, Q&A or job guessing-game format.
• Support and host teacher training sessions, staff meetings and info webinars to promote Inspiring the Future and encourage engagement and independent usage of the platform.
• Identify and connect with local employers, engaging the support of their organisation and staff, to secure and encourage local volunteers to help deliver CRL activities within funded projects.

Resource development, technology, data and reporting – the jobholder will need to use our technology, gather impact data on our behalf, develop resources, and make improvement suggestions

• Track and report back to the Primary Futures Manager, delivery against agreed targets and impact. This could include gathering baseline and impact data like pupil/ teacher surveys, feedback quotes, and photos of our activities (permissions to be obtained from the schools).
• Use Salesforce CRM to support with data management, assisting with maintaining up to date records and supporting data cleansing as needed
• Support the development of educational resources for teachers and pupils that provide insight into the world of work and different sectors
• Other ad hoc administrative tasks to support successful delivery of the project whilst always having a positive focus on improvements and ‘how can we do things better’.
• Promote Education and Employers wider offer and programmes as appropriate across the wider North West region. This would include our pilot project with the Department for Culture, Media and Sport (DCMS) to inspire young people to consider future careers in local media

Person specification:

We are looking for someone with the following Skills/ Knowledge/ Expertise

Essential

• Minimum two years’ experience in a relationship management, school engagement, or school-based role. Other relevant experience will be considered if it demonstrates the candidate can undertake the accountabilities above
• Experience in successful relationship management – ability to engage confidently and sensitively with schools/colleges and employers and at a range of levels of seniority up to and including headteacher level
• Outstanding customer service and telephone manner, including handling large volumes of email enquiries and dealing with difficult situations politely and assertively
• Strong organisational and administrative skills including close attention to detail and effective time management
• Persuasive and confident communicator who is influential, and effective in presenting a concept both in person and on the phone.
• Good level of education, demonstrating capability in producing written content to a high standard.
• Demonstrable experience of managing a diverse workload; being able to prioritise work and working under pressure.
• Good working knowledge and practical application of Microsoft Office tools
• Willingness to travel either by car or public transport (‘Clean’ full driving license if preferred method of transport is driving)

Desirable

• Passion for supporting young people in realising their potential through harnessing skilled volunteers to engage in education
• Experience in virtual and in-person facilitation with children and young people
• Experience of project management and delivery
• Experience of client relationships management (CRM) databases, in particular Salesforce
• Experience of marketing to schools
• Experience of working in a small team
• Experience of working with volunteers
• Understanding of safeguarding, risk management and data protection
• Comfort and confidence in working with data to inform actions

Personal Attributes

• Commitment to uphold our charity’s five values - Inspiring, Inclusive, Innovative, Impactful, Integrity
• Flexible – responsive to changing operational context and new opportunities
• Team Player: working collaboratively and flexibly to achieve outcomes and is keen to add value to the organisation’s culture and ethos
• Able to undertake some occasional work in the evenings and at weekends, although this is not a regular or likely day-to-day requirement of the role

 

Application process

The Education and Employers Charity values having a diverse workforce.  We are committed to equality of opportunity and welcome applications from individuals from all backgrounds. We offer a range of inclusive employment and family friendly policies as well as flexible working arrangements in order to support staff from different backgrounds. 

The closing date for applications is 9am on Wednesday 4th February and interviews will take place at our London office on Wednesday 11th February. Please send a covering letter of no more than 2-3 sides of A4 setting out your interest in and suitability for the role against the job description and person specification, together with an up to date CV. Please include your name and the role applied for in the subject line of your e-mail. Thank you

*Please note, in your cover letter we have a strong preference for human-written content. We want to hear about you, your genuine interest in the role, and why from your experience, skills, and personality you feel you are a great fit for the role

We will only consider applications with both a CV and covering letter and applications will only be accepted from those with the right to work in the UK with a valid passport/visa. 

Thank you for taking the time to consider this role. We very much look forward to receiving your application!

The Charity is fully committed to safeguarding those in our care. We plan our recruitment processes to ensure effective timelines for any required vetting processes such as enhanced DBS, qualification, reference and identity checks. The Charity also ensures that each staff member is appropriately trained for their duties with a comprehensive induction process on commencement and regular CPD in areas like safeguarding. 

 

About the Education and Employers Charity

Education and Employers is an independent UK based charity launched in 2009 with the original vision of “providing children and young people with the inspiration, motivation, knowledge, skills and opportunities they need to help them achieve their potential”. Our current strategic plan and mission is available to read here. It aims to achieve this by working with schools, employers, the national bodies that represent them and a wide range of other partners including the government and third sector organisations. The charity also works with partners internationally – more details here.

The charity runs Inspiring the Future, a free service which uses innovative match-making technology to connect volunteers with state schools and colleges, quickly, simply and at scale. Schools can very easily search a massive database of willing volunteers, filter against a wide range of criteria – e.g. subject, sector, career route and send them a message. It enables young people, wherever they live, whichever school they attend, the opportunity to meet people from a wide range of backgrounds doing jobs from across the whole world of work.

Over 90,000 people have already volunteered in the UK - people from all levels: apprentices to CEOs and all sectors: apps designers to zoologists and over 85% of English secondary schools and 42% of primary schools have registered with us. People can volunteer from an hour a year in a local primary or secondary school to chat informally about their job and career route, take part in career speed networking session, give careers insights, provide mock interviews or feedback on CVs through to serving as a governor or trustee.  There is also the opportunity to link up with schools for workplace visits, job shadowing and mentoring.

Inspiring the Future operates on a technology platform kindly developed in partnership with Deloitte, Salesforce and Ordnance Survey. It allows the charity to run national campaigns and others focused on specific geographic areas or economic sectors such as engineering, science, health and arts and culture. The campaigns have secured high profile support across government, business and teacher associations and ongoing corporate partnerships including our lead corporate partner Bank of America.

In partnership with the National Association of Head Teachers the charity has developed a version for primary schools called Primary Futures and over 6,500 primaries have already signed up. To see a short clip on how it works please click here.  All campaigns run through Inspiring the Future share a common objective: to broaden young people’s horizons, raise their aspirations and show them the range of opportunities and careers routes e.g. apprenticeships and university open to them. Over 5 million interactions between young people and volunteers from the world of work have already taken place.

Since the Charity’s launch it has sought to understand what difference employer engagement in education makes to young people and the economy. It works with academics and researchers from around the world and its own research is regularly cited by government and international organisations like the OECD. The research, which has informed and influenced a range of government policies, shows that employer engagement helps improve social mobility, reduces the likelihood of young people becoming NEET (not in education, employment of training), increases the amount they earn in adult life, helps them make better informed career choices and leads to improvements in educational attainment.

Senior Property Manager
Location: Birmingham, B15 - Hybrid + Travel
Salary: £57,433 per annum
Hours: 35 hours per week
Contract: Permanent

Shape the future of third-party housing management at Midland Heart.

Midland Heart is a leading social housing provider and property owner with a growing residential and commercial leasehold estate. We're creating a new specialist role to strengthen oversight of our third-party managed portfolio, with laser focus on managing agent performance, data compliance and service quality across a geographically dispersed estate.

This role will suit a commercially minded property professional who enjoys operating as the intelligent client — setting expectations, challenging delivery and holding partners to account.

Why this role is different

This isn't a business-as-usual housing management role. As our Senior Property Manager (known internally as Third Party Agency Manager), you'll:

• Have strategic oversight, from property handover to strategic disposals, of a growing portfolio of circa 2,000–2,500 residential and commercial properties dispersed over the East and West Midlands.
• Lead relationships with around 100 external managing agents, managing, assuring and constructively challenging third-party performance against contracts and driving continuous improvement.
• Lead and develop a newly formed specialist team.
• Ensure Tenants remain at the heart of service delivery, ensuring compliance, value for money and driving improvements in Tenant Satisfaction Measures.

Our ideal candidate? We're seeking a property management professional who can balance strong commercial oversight with a tenant-first mindset. Your application will demonstrate:

• ATPI (Associate of The Property Institute) Qualified or demonstrable experience of private property management.
• Proven experience of all matters relating to private residential and/or commercial leasehold management including its legislative context and policy framework.
• Experience of leading, managing and developing a geographically dispersed operational team.
• Commercial acumen, with experience managing budgets and delivering value for money.
• A track record of improving services and customer satisfaction.
• The confidence to challenge, influence and make evidence-based decisions, whilst maintaining effective, professional relationships.

As a Smart Working organisation, you can expect to work from a Midland Heart site 3 days a week, with 2 days working remotely from home. To successfully deliver this role, you must be willing and able to travel across a dispersed portfolio to meet with your team, Contractors, Managing Agents and to attend AGMs.

Who are Midland Heart? We're one team working together for our tenants; a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed.

We are proud to say we have recently been named in the Sunday Times Best Places to Work list, within the Big Organisations category (The Times).

Closing Date: Thursday 15 January 2026
Assessments for the role are planned to take place in January 26 at our Birmingham, Bath Row office.

Interested? Applying is easy - simply click the apply button. You will be directed to our candidate portal, there you can see a link to the full Role Profile and submit your CV and Cover Letter which show us that you have what it takes to make a success of the role.

We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.

No agencies please.