Supporter service manager jobs

Join an amazing charity that makes a difference for the more than 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.

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We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.

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As part of our safer recruitment and safeguarding responsibilities, this role requires a DBS check and professional/character references. We are committed to inclusion and will consider each application fairly.

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About you:

The Creative and Content Officer is an exciting role at MDUK, that will sit within the Marketing and Communication Team. 

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You will develop and create impactful content across a wide range of formats including design, managing production workflow, and supporting our brand work.

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You will help deliver projects using your skills and those of external partners in the production of content such as design artwork, social graphics and copy. You will also support in the project management of creative projects.

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About us:

Muscular Dystrophy UK is a charity that connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So everyone can get the healthcare, support and treatments needed to feel good, mentally and physically. 

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This is an exciting time to join Muscular Dystrophy UK. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.

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Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We believe in supporting our people both professionally and personally.

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Alongside a competitive salary, we offer a comprehensive benefits package designed to promote wellbeing, work–life balance, and career development. Our offerrange of benefits includes ​great pension contributions, life insurance, cycle scheme, health cash plan, employee assistance programme, instant retail and events discounts, and much more...

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Location: We operate a hybrid model (home and office, London SE1). 

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Closing date: Wednesday, 3rd March2026

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NB Interviews will be held on a rolling basis

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Please download the job description to see full role responsibilities

Location: Reading, Hybrid (at least once per week to Reading Office
Hours: Full time
Salary: £27,790 per annum 
Contract Type: Permanent
Campaign Closes: 9th March 2026 
Interviews: Week commencing 9th March 2026

On occasion, we might close a vacancy early due to a high number of applications being received. Interested candidates are encouraged to submit their application as early as possible

Core Purpose
The Wish Assist Coordinator is responsible for the facilitation and delivery of wishes on behalf of Make-A-Wish UK’s international affiliates, ensuring that each wish experience is unique to the child / young person, creating magical experiences for them to cherish.  The Wish Assist Coordinator is responsible for the facilitation and management of a large network of relationships primarily Make-A-Wish affiliates, partners and suppliers, but also the wish child and their family.

Key Responsibilities:
Wish Assist Delivery

• Manage and oversee a caseload of 70+ wishes, per annum.
• Work with our affiliates, suppliers, and volunteers to develop detailed event plans and facilitate bespoke wish experiences in line with the affiliate’s wish journey processes for international wish children.
• Manage and oversee 30+ RUSH wishes per annum
• Work with UK wish families to develop detailed event plans and facilitate bespoke wish experiences for UK based wish children with a short prognosis
• Prioritise workload effectively considering requirements for each wish and time difference between collaborating affiliates.
• Coordinate all required logistical aspects of the wish events, including transportation, accommodations, and medical equipment.
• Manage contracts, payments, and schedules with all third-party providers.
• Ensure timely delivery of services and materials.
• Ensure compliance with health, safety and legal requirements.
• Manage and oversee each wish to work within the individual specified budget with accuracy and care.
• Monitor and track all expenditures against individual wish budgets, ensuring all costs are accurately recorded on the Salesforce CRM system and aligned with financial policies, whilst sharing all expenditure with the originating affiliate.
• Identify and implement cost-saving measures without compromising the quality of the wish, negotiating with suppliers to secure the best terms.
• Procure £5,000+ in Gift in Kind income to be utilised on wishes.
• Ensure that each wish is magical and creates maximum impact for the wish child.
• Conduct post-event evaluation through conversations with affiliates and suppliers, to gather feedback and measure success.
• Working with the finance department, accurately and efficiently manage post-wish payments and invoicing to ensure wish costs are settled in a timely manner in line with Make-A-Wish SLAs.

Wish Assist Additional Responsibilities

• Support the Wishgranting Wish Assist Manager with wish forecasting and planning for Wish Assist wishes.
• Upload new Wish Assist requests to our Salesforce CRM system and keep accurate admin and data entry for efficient record keeping and communication between stakeholders in the wish.
• Ensuring all wish records and related data are stored and maintained on Make-A-Wish Information Systems and that all data is managed within set policies and procedures.
• Partake in regular forums regarding Wish Assist delivery with Make-A-Wish International and international colleagues to ensure best practice.

Safeguarding and Data Governance

• Ensure compliance with the organisation’s safeguarding policies.
• Complete mandatory safeguarding training and refreshers, as required.
• Promptly report any concerns or incidents regarding the safety and welfare of participants, particularly children and vulnerable adults, to the Designated Safeguarding Officer.
• Ensure that all wish events are conducted in a safe environment where participants feel secure and protected.
• Ensure all wish records and related data are stored and maintained on Make-A-Wish Information Systems and that all data is managed within set policies and procedures (such as data privacy, liability, consent forms, marketing permissions etc).

Organisational responsibilities

• Within Make-A-Wish's performance & growth framework “Being Brilliant” initiate regular conversations with your line manager when you discuss your role objectives, personal development, wellbeing and other topics  
• Complete one Wish Discovery (meeting the wish children and their family to help them explore what their wish could be) and one fundraising event a year 
• Attend whole organisation meetings like monthly symposium and townhall as well as ad-hoc training opportunities as required; and as much as possible attend social events happening twice a year.
• Work with your colleagues across the organisation within the framework set in Make-A-Wish Ways of Working

Essential Criteria

• A minimum of 1-year previous experience in roles with a customer service or events management specialism 
• Experience in liaising directly with multiple stakeholders
• Excellent organizational, interpersonal, and administrative skills
• Excellent multitasking and task prioritisation skills

Skills, knowledge and behaviours required for this role

• High level of IT skills particularly in MS Office Suite 
• Knowledge of how to keep to a budget and work within financial constraints. 
• Experience working within a team environment but also able to work autonomously in a self-motivated way. 
• Excellent organisational and time management skills with the ability to be able to prioritise an ever-changing workload. 
• The ability to communicate effectively (written and verbal)  
• Strong relationship management and negotiation skills to communicate effectively with our affiliates, suppliers, and stakeholders.
• The ability to problem-solve and make appropriate decisions independently – or seek advice and support when required. 
• To be able to be flexible and open to change in a fast-paced working environment.
• Problem-solving and adaptability within a demanding case load of wishes
• Meticulous attention to detail to ensure every aspect of the wish logistics and wish admin are correct.
• Ability to handle stress and pressure when managing multiple projects simultaneously with emotional intelligence and resilience.
• Innovative thinking to plan and execute unique and memorable experiences for each individual wish family.

Corporate Partnerships Lead

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Corporate Partnerships Lead

Full Time/Permanent

Location: Hybrid working with a minimum of 1 day per week in our London office (Farringdon)

Hours: 35 hours per week

Salary:£51k - £55k (dependent upon experience)

Our offer to you 

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive: 

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping 

 
About Us 

This is a fantastic opportunity to join a team of over 1,400 employees and over 28,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.  

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, and Young Responders programmes). 

Job Summary 

St John Ambulance is entering an exciting new chapter. As we launch our ambitious three-year strategy, our goal is clear: to grow the power of first aid by 2028 by teaching more people life-saving skills and delivering expert care when it matters most.

This is a pivotal opportunity to lead and shape our Corporate Partnerships function at a time of significant growth potential. You will drive new business activity, develop compelling funding propositions, and secure income-led, multi-year partnerships that deliver meaningful impact for both St John and our corporate partners.

Leading a team of three, you will set clear strategic direction, build a strong prospect pipeline, and drive sustainable income growth. You’ll also strengthen and expand existing partnerships, maximise cross-selling opportunities, and collaborate across the organisation to develop values-aligned partnerships that generate both income and brand value.

We’re looking for a confident, strategic partnership professional with a proven track record of identifying, securing and managing corporate partnerships of varying scale. You’ll bring excellent communication and presentation skills, commercial insight, and a proactive, collaborative approach. Passionate about impact, you’ll play a key role within our fundraising, brand and communications team helping to build a high-performing culture and deliver against ambitious financial targets while advancing our mission to put first aid at the heart of every community.

About You 

You’re a strategic and commercially minded partnership professional with a proven track record of securing and growing high-value corporate partnerships. You know how to turn insight into compelling propositions and win new business that drives sustainable income growth.

You bring experience of leading or supporting teams to perform at their best, creating a culture of ambition, accountability and collaboration. Confident managing budgets and income targets, you use data and insight to inform decisions and maximise performance.

An excellent communicator and relationship builder, you’re comfortable influencing and pitching to senior stakeholders and negotiating win–win partnerships. Highly organised and self-motivated, you manage competing priorities effectively and understand fundraising best practice and regulatory requirements.

You lead with compassion and emotional intelligence, are open to feedback, and role model a values-driven approach aligned with our HEART values.

It would be great if you also have:

• Experience working within the charity sector
• Experience engaging senior leaders such as Directors, Trustees or CEOs
• A degree/L7 qualification (or equivalent experience)
• Up-to-date knowledge of corporate partnership and social impact trends

About the Role 

• Provide strong, values-led leadership to build a high-performing Corporate Partnerships team, fostering collaboration, inclusivity, ambition and excellence.
• Set clear objectives, KPIs and development plans; support, motivate and hold the team accountable to deliver annual income targets.
• Develop and deliver an ambitious corporate partnerships strategy focused on securing high-value new business while retaining and growing existing partnerships.
• Build and oversee a well-researched, strategically aligned prospect pipeline to drive sustainable income growth.
• Lead the creation of compelling, creative and commercially driven partnership propositions, proposals and pitches.
• Collaborate across fundraising, brand, communications, operations, finance and regional teams to maximise partnership opportunities and ensure integrated delivery.
• Oversee budgeting, forecasting, income monitoring and performance reporting, using insight to inform strategy and manage risk.
• Ensure strong governance and compliance, including due diligence, accurate CRM data management, regulatory adherence and high-quality impact and financial reporting to funders and senior stakeholders.

Please see the job description for more detail (this can be viewed on our website or once you click apply) 

If you are a current St John Ambulance employee, please apply here: Click here 

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below 

We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible. 

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.   At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.    

St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy. 

We're seeking two Research Grants Officer to join our Research Funds team and support the Joint Heads of Research Funds in all matters relating to the operation of grants administration.

About the role

British Heart Foundation (BHF) currently has six research funding committees: Chairs & Programme Grants Committee; Clinical Studies Committee; Fellowships Committee (Clinical); Fellowships Committee (Discovery Research); Project Grants Committee and Translational Awards Committee. 

These new Research Grants Officer role will support the work of our Fellowships Committee and Special Programmes, as well as covering the work of the other Grants Officers in relation to other committees, when required.
 
In this role you’ll deal with correspondence and address queries relating to all aspects of grants administration in a timely manner. You’ll also administer preliminary outline and full applications, provide feedback and advice to applicants, as well as facilitate and attend committee meetings, arrange interviews and prepare and distribute minutes of the meeting.

You’ll be at ease using a complex database and will provide a high level of service to senior members of the scientific community.

About you

An experienced administrator, you’ll be able to work under pressure and meet tight deadlines, capable of working independently and producing accurate work with minimal supervision.

With excellent interpersonal skills and confidence, you’ll be able to liaise confidently and professionally with all levels of seniority.

With advanced IT skills (Microsoft Office including SharePoint) and database knowledge, you’ll preferably have previous experience servicing committees. You’ll also have previous financial experience, able to pay invoices and be involved in budgeting.

This role will manage multiple projects at once with conflicting deadlines, so excellent multi-tasking, organisational and time management skills are a must.

Customer focused, you’ll have strong analytical abilities, accuracy and attention to detail as well as excellent numeracy and literacy skills.

Belonging at BHF

BHF values the diversity of our communities and is committed to creating an inclusive environment where everyone feels respected and valued. By fostering a culture of inclusion, we believe we are better equipped to achieve our mission of helping people have a healthier heart for longer. 

To hear from our people, check out Belonging at BHF.  
 
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer. 

Working arrangements

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

Benefits and development

We offer a competitive range of benefits designed to support your wellbeing, and opportunities for personal and professional growth and continuous learning.  

To find out more about our benefits you can download the Benefits document at the bottom of this page or check out what we offer  on our Benefits and Development pages.   
 
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage. 

Interview process

Interviews will be held, in person, at our London offices between Tuesday 10th to Thursday 12th March. The interview will consist of a Q&A session followed by a written task, details for which will be provided on the day. 

How to apply

It’s quick and easy to apply for a role at the BHF. Just click through to our careers site to apply. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
 
Our recruitment processes are fair, accessible, and inclusive. BHF use anonymous CV software as part of the application journey.  
 
Should you need any adjustments to the recruitment process, at either application or interview, please contact us. 

Travel and Logistics Administrative Assistant (Part-Time)

International Children's Charity

Goodman Masson are delighted to be exclusively partnering with an international children's charity who are looking for an experienced Travel and Logistics Administrative Assistant to join their team on a part-time, 6-month contract, with the possibility of extension. This role is ideal for someone who enjoys coordinating complex international travel and supporting impactful global work.

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Role Details

• Location: Blackfriars, London

• Working pattern: 3 days per week

• Hybrid working: 1 day per week in the office

• Contract length: 6 months (with potential to extend)

• Rate: £150 per day (via umbrella company)

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The Role

You will provide end-to-end travel and logistics support across busy programmes and advocacy teams, coordinating international travel for conferences, meetings and workshops. Travel will support activity in Kenya, Colomboa, the US, Moldova and Ukraine, with all arrangements managed from the UK.

You'll work with colleagues and senior stakeholders at multiple levels, ensuring smooth travel experiences and acting as a key point of contact for all travel-related queries.

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Key Responsibilities

• Booking international and domestic flights, accommodation, taxis and ground transport

• Drafting VISA invitation letters and supporting VISA application processes

• Coordinating complex travel itineraries for multiple stakeholders

• Providing wider logistical support, including meeting scheduling and sourcing language interpretation services

• Supporting visiting international colleagues and beneficiaries where required

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About You

• Proven experience in international travel and logistics coordination, ideally within an NGO or international organisation

• Experience supporting VISA processes and international stakeholders

• Highly organised, detail-oriented and comfortable managing multiple priorities

• Clear communicator with a proactive and flexible approach

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This is a great opportunity to play a key support role within a respected international children's

Title: Statistical Editor – Maternity Cover 
Specifications:  Fixed Term Contract for 1 year, 3 days per week including Wednesdays and Thursdays. 
Salary:   £49,000 FTE Per Annum £29,400 at 0.6 FTEHours: 22.5 hours per week 
Location: Remote first (home based) with some travel expected for in person meetings, United Kingdom, Germany or Denmark 
Closing date: 6 March 2026 

Interview date: w/c 23 March 2026 
 
Cochrane is a global, independent network of health practitioners, researchers, patient advocates and others, responding to the challenge of making vast amounts of research evidence useful for informing decisions about health. We do this by synthesising research findings to produce the best available evidence on what can work, what might harm and where more research is needed.  Our work is recognised as the international gold standard for high quality, trusted information.  Though we are spread out across the globe, our shared passion for health evidence unites us and it is important that the role holder can work effectively and collaboratively with a diverse range of contacts across the world. 

Our Central Executive Team supports this work and is divided into four directorates.

This role reports to the Methods Support Manager and sits within the Methods Support team in the Evidence Production and Methods Directorate.

Key areas of responsibility include: 

• Providing advanced methodological advice/support to high priority reviews  

• Providing advanced methodological advice and support to colleagues in the Evidence Production and Methods Directorate as required;  

• Providing methods and statistical peer review on reviews submitted to the Central Editorial Service as required;  

• Supporting the development of editorial resources for reviews that use complex methods   

• Developing guidance and resources on statistical topics  

The successful candidate is expected to have: 

• Post-graduate degree in medical statistics  

• Involvement in epidemiology or statistical research   

• Familiarity with statistical methods used in pairwise and network meta-analysis and with general evidence synthesis methods  

• Familiarity with methods used for the synthesis of non-randomised studies  

• Good understanding of appraising different study designs   

• Familiarity with best practices in the statistical analysis of different study designs   

Don’t have every single qualification? We know that some people are less likely to apply for a job unless they are a perfect match. At Cochrane, we’re not looking for “perfect matches.” We’re looking to welcome people to our diverse, inclusive, and passionate workplace. So, if you’re excited about this role but don’t have every single qualification, we encourage you to apply anyway. Whether it’s this role or another one, you may be just the right candidate. 

Our organization is built on four core values: Collaboration: Underpins everting we do, locally and globally. Relevant: The right evidence at the right time in the right format. Integrity: Independent and transparent. Quality: Reviewing and improving what we do, maintaining rigour and trust.  

You can expect:  

• An opportunity to truly impact health globally

• A flexible work environment which includes remote-first working (although you will be required to attend in person meetings from time to time, depending on your location and the needs of the role) 

• An environment where people feel welcome, heard, and included, regardless of their differences 

Cochrane welcomes applications from a wide range of perspectives, experiences, locations and backgrounds; diversity, equity and inclusion are key to our values.  We are a Disability Confident Employer which means that applications from candidates who share they are disabled, and who meet the criteria for the role, will be guaranteed an interview. 

How to apply 

• The deadline to receive your application is 6 March 2026. 

• The supporting statement should indicate why you are applying for the post, and how far you meet the requirements, using specific examples 

• Please read the Candidate Guide which gives you more information about our employee benefits and outlines what you can expect from the application process Candidate Pack

• Read our Recruitment Privacy Statement

Location: Covering our London service – This can be a hybrid role based on service demands

Salary: Grade 5 - £37,739 or Grade 6 - £43,338 depending on experience, plus £5,023 London Weighting per annum

Hours: Full time - 35 per week

Contract: Permanent 

Closing date: 4th March 2026 at 11.30 pm

Join Shelter as a Housing Solicitor, in our mission to drive systemic change and fight for Justice.

If you are a dedicated Solicitor with a strong commitment to addressing the housing crisis we welcome you to apply for this role.

At a time when the housing emergency continues to deepen, your experience could help transform lives and challenge the systems that perpetuate injustice. Come and play a central role in our mission as a Solicitor to defend the right to a safe, and secure home.

Working with Shelter means being part of a passionate team that believes a safe home is a fundamental right. Here, your legal skills don’t just change lives—they shape a fairer housing system.

About the role

You will ensure you deliver high quality legal services through casework and ensuring Legal aid contract requirements and performance targets are met.

You will be able to identify test case opportunities to address systemic bad practice and so achieve change for a greater number of people and will work closely with the Managing Solicitor and the Hub.

About You

In this role, you will:

• Be a qualified Solicitor - we are open to newly qualified candidates with a demonstrable interest in social justice, as well as those who have 3+ years PQE and a strong track record in housing law and Legal Aid work
• Deliver high-quality legal advice and representation under our work as part of the Housing Loss Prevention Service, which provides free legal advice and court representation to anyone at risk of losing their home.
• Challenge unfair housing practices and systemic causes of homelessness through strategic casework and litigation
• Work closely with our London team to strengthen housing rights awareness across London
• Support Trainee Solicitors and Legal Advisers, ensuring high professional standards and compliance.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About The Team

Our legal Teams (Managing Solicitors, Solicitors, Legal Advisors and Trainees) are based throughout the England hubs, we are currently based in London, Plymouth, Bristol, Norwich, Birmingham, Manchester, Merseyside, Lancashire, Sheffield and Newcastle.

Our teams are enthusiastic, driven and champions for fighting the housing injustice.  Our teams whilst generating an income also address the housing crisis.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to Apply

Please submit your CV with a supporting statement with responses to the 'About You' points 1-7 outlined in the job description of no more than 1000 words. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Our client's vision is to create 'a world where seafarers and their families are valued and free of need and disadvantage.' They have been improving the lives of seafarers and their families since 1917, when they launched as the King George's Fund for Sailors.

Today, the Charity is a forward-looking charity, building on past successes and expanding their capabilities to make a  lasting difference for seafarers.

Prospectus is delighted to be working with the Charity to recruit a Transformation Lead to partner with the Leadership Team on a programme of organisational growth and accompanying cultural change.

The Role

Working closely with the Chief Executive, Leadership Team and Board of Trustees, this role will drive meaningful, sustainable transformation across the organisation. This is a highly visible, impact and fundraising driven role. The holder will play a pivotal role in shaping the future of this purpose-driven charity at a key time in its journey.

This role will have priority access to the Leadership Team and staff, as required. It will benefit from the Trustee Board's experience and hands-on support via the Chief Executive, will attend planning and SLT meetings, and participate in staff and Trustee meetings whenever needed.

As Transformation Lead, this person will ensure that the charity's strategic vision translates into a clear action plan with measurable impact. The role will align people, processes, systems and culture to strengthen fundraising  performance, enabling the charity to deliver vital continued financial support to the maritime welfare sector.

Proven experience of success in a sales or fundraising driven background is vital, as is the ability to implement organisational change initiatives, bringing clarity to complexity and pace to delivery. Working closely with senior leaders and Trustees, the holder will provide data-driven insight, robust challenges and practical solutions. This role's influence will extend across all functions, embedding a culture of accountability, innovation and growth.

This is an excellent opportunity to make a real difference to the work of the organisation and to achieve lasting change and enhancement to the services it provides.

The Person

The successful candidate will be a strategic, values-driven leader with the credibility and confidence to operate at the senior level. They will have substantial change management and organisational transformation experience and will combine sharp analytical thinking and sales/fundraising experience, with emotional intelligence.

This person will lead by example and will be experienced in mobilising others around cultural change and navigating complex transformation processes. This person will have led on a successful programme of organisational and cultural transformation, ideally in a sales, grant-making or charity fundraising setting.

What sets the successful candidate apart is the ability to work cross-functionally and deliver sustainable change. Experience within the charity or public sector would be advantageous, alongside a genuine passion for social impact.

This person will be an exceptional communicator and influencer, capable of building trust at all levels. Collaborative, inclusive and adaptable, they will thrive in environments that require both strategic oversight and hands-on delivery.

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We are seeking a values-driven professional for a 12-month role (open to employees or freelancers) to lead income generation that grows our social businesses and deepens our impact on women’s health and wellbeing.

By driving growth across our women’s-only gym and studio, café, and meeting spaces, you’ll help create more opportunities for women to thrive and support our goal of achieving long-term financial sustainability by 2029.

Job title Head of Income Generation

Salary £60,000

Reports to  CEO

Time commitment: 3 days a week (21 hours)

Start date: As soon as possible

Contract type - 12 months 

Applicants must have the right to work in the UK. 

We would consider a freelance contract 

Location  - London Bridge

About the organisation:

Our vision is a society where equity is the norm, where all women’s voices are heard, and where their health and wellbeing rights are respected and met.

Our mission is to create kind spaces where, as women, we focus on our health and wellbeing, support each other and challenge injustice

Strategic objective goals:

Together as women:

We create kind, nurturing spaces where we connect and improve our health and wellbeing

We create bespoke opportunities where we improve our understanding of ourselves and support each other through life’s big changes

We support each other to build confidence in our voice, use it to transform our lives and challenge the injustices we experience

The Bridge is a women’s health and wellbeing charity based in Southwark, one of London’s most diverse yet disadvantaged boroughs. Founded over 90 years ago, our purpose is to create spaces where women of all ages and backgrounds can connect, improve their health, and build resilience.

Our building brings everything under one roof: a women-only gym, a welcoming café, a range of wellbeing programmes covering all aspects of women’s lives, and specialist support groups for all sections of the community. Together these services offer accessible, affordable opportunities to look after both body and mind, while tackling social isolation and inequality.

We work together with communities who often feel left behind, offering a friendly, accessible place to turn to whatever their individual needs or circumstances. Over the decades, The Bridge has been a constant in people’s lives, even as the area around us has faced both growth and hardship.

About the role 

The Head of Income Generation will play a pivotal role in strengthening the financial sustainability and social impact of our organisation. This 12-month position—open to both employees and consultants—will lead the development and implementation of a comprehensive income generation strategy across our three social businesses: our women’s-only gym and studio, our community café, and our meeting room hire service.

Working closely with the leadership team, the postholder will identify new income opportunities, enhance the visibility and market reach of our social enterprises, and ensure that all business activity aligns with our mission to improve women’s health and wellbeing.

This role is both strategic and hands-on—ideal for a results-driven professional who combines commercial acumen with a deep commitment to social purpose. By driving growth in our social businesses and expanding our audience reach, the Head of Income Generation will directly contribute to closing our organisational deficit by 2029 and amplifying our social impact

Our social businesses:

The Gym – Movement, Confidence, and Connection

Our women-only gym provides a safe and empowering environment for over 600 women to move, learn, and thrive. Led by trauma-informed trainers with expertise in women’s health, it offers 29 weekly classes that prioritise confidence, joy, and holistic wellbeing rather than weight loss. The gym embodies our commitment to preventative health and creates an inclusive community where women of all ages and backgrounds can focus on their strength, resilience, and self-care. As a cornerstone of our trading model, it sustains our mission while directly advancing it.

The gym has seen significant growth in both membership and the breadth of its offer, establishing itself as a trusted and empowering space for women’s health and wellbeing. With excellent member retention rates and a strong reputation for inclusivity, safety, and quality, the gym is now well positioned for its next stage of development. We see substantial potential to expand its reach, increase profitability, and deepen its social impact by engaging more women from our local and wider communities. A key focus will be on leveraging our existing member community to support peer recruitment and referral, strengthening the sense of belonging while driving sustainable growth. This next phase will build on the gym’s solid foundations to enhance both its commercial success and its contribution to The Bridge’s mission

The Café – Nourishing Food, Nurturing Community

Our café is the social heart of The Bridge — a welcoming, accessible, and inclusive space where everyone can connect, share, and feel at home. Serving seasonal, plant-based meals prepared in-house, the café champions women-led enterprises and affordable, healthy food. It hosts many of our wellbeing and creative programmes, and through initiatives like the Pay-What-You-Can Supper Club, supports emerging women chefs and builds everyday acts of care and solidarity. The café has the opportunity to not only advances our mission of improving women’s health and wellbeing but also generates vital trading income and partnership opportunities. 

While it currently operates at a deficit, it plays a vital role in advancing our wellbeing and community objectives. We are now focused on realising its full commercial potential. A feasibility study is underway to explore a range of operational and business models that will transition the café into a sustainable, profit-making enterprise. Plans include expanding income-generating opportunities through hosting more events, developing an external catering offer, and maximising use of the space for private hire and functions during weekends. This work will ensure the café continues to embody our values while contributing significantly to the financial sustainability of The Bridge

Room Hire – Spaces that Enable Collaboration and Impact

Our professional meeting and event spaces are used by charities, community groups, and corporate partners for workshops, training, and strategic planning. With over 500 bookings a year and a 89% return rate, these rooms are known for their quality, warmth, and service. The income they generate supports our wider mission, while also acting as a catalyst for new partnerships and collaborations. 

We now aim to build on this success by increasing utilisation on our most popular days (Tuesday to Thursday) and attracting new clients to fill capacity on Mondays, Fridays, evenings, and weekends. Plans include developing loyalty packages for regular clients and introducing new offers such as team wellbeing days that align with our health and wellbeing ethos. This approach will not only maximise income potential but also strengthen The Bridge’s role as a space where organisations connect, collaborate, and thrive.

Key responsibilities: 

1. Income Generation Strategy

· Develop and implement a comprehensive income generation strategy for our social businesses (women’s-only gym and studio, café, and meeting room hire).

· Identify and pursue new revenue opportunities while aligning with the organisation’s mission and values.

· Monitor financial performance and make recommendations to meet growth and sustainability targets. 

· Monitor return on investment of additional marketing spend

· Budget setting and management of cafe, gym and marketing budgets 

· Support the development of medium-term (3-5 year) income generation roadmap to support sustainability, recommending organisational changes and scalable models beyond the 12 months.

2. Business Development and Partnerships

· Together with the CEO, build and maintain relationships with local businesses, community organisations, and stakeholders to drive collaboration and income growth.

· Explore new partnership opportunities that enhance both revenue and social impact.

5. Line and Task Management

· Provide leadership, guidance, and performance management for 1 or 2 managers

· Task manage the Head of Operations, who oversees room hire services, ensuring alignment with income generation and marketing priorities.

6. Performance Monitoring and Reporting

· Set measurable targets for income generation and and track progress regularly.

· Implement a CRM and/or data-dashboard system to track customer/member acquisition, retention, income per stream, marketing campaign performance, and present monthly/quarterly reports to CEO and Board.

· Report to the leadership team on performance, insights, and opportunities for improvement.

7. Values-Driven Leadership

· Embed the organisation’s mission and values into all business and marketing activities.

· Serve as a member of the Senior Leadership Team, contributing to organisational strategy, decision-making, and long-term planning.

Person Specification 

Qualifications

· Relevant degree or professional qualification in business, social enterprise, or a related field.

· Professional development in leadership or business management is desirable.

Experience

· Proven experience of running or scaling a trading/social enterprise business (profit and loss accountability, membership acquisition/retention, pricing strategy, customer marketing). Ideally, specifically in at least one of the key areas of the business. 

· Demonstrated track record of successfully managing multiple business streams or revenue-generating projects. 

· Demonstrable ability to build, develop and lead a multi-disciplinary team (across café, gym, marketing/social media) and foster a culture of innovation and continuous improvement.

· Experience in developing partnerships and networks with other businesses and organisation that generate revenue and social impact.

Skills and Competencies

· Strong strategic thinking and planning skills with the ability to translate strategy into actionable plans.

· Excellent leadership, team management, and people development skills.

· Excellent interpersonal and influencing skills – able to engage with senior stakeholders (local businesses, funders, community organisations), and act as an ambassador for the organisation.

· Commercial acumen with strong analytical skills to monitor performance and make data-driven decisions.

· Ability to balance financial objectives with social mission, embedding values in all activities.

· Proficiency in digital marketing, CRM systems, and business reporting tools.

Personal Attributes

· Values-driven, with a genuine commitment to women’s health, wellbeing, and social impact.

· Creative, proactive, and results-oriented, with the ability to identify and pursue new opportunities.

· Collaborative and adaptable, able to work across teams and contribute to senior leadership decision-making.

· Resilient and solutions-focused, able to navigate challenges and achieve targets in a fast-moving environment

DIRECTOR OF FINANCE AND OPERATIONS

Strategic Finance and Operations Director leading finance, HR, IT and compliance for a national lifesaving charity and its commercial subsidiaries.

• Location: Worcester / Hybrid (2–3 days a week in office)
• Benefits: 27 days annual leave plus bank holidays and discretionary birthday day off; private health and life assurance; Life Assurance Scheme; Enhanced Society Sick Pay

Are you a strategic finance leader ready to shape the future of a national charity? Do you have the experience and will to lead finance, HR, IT and compliance with authority and clarity?

Charisma Charity Recruitment has partnered with Royal Life Saving Society UK (RLSS UK) to appoint a new Director of Finance and Operations. RLSS UK saves lives by leading in water safety education, lifeguarding and drowning prevention, with a thriving commercial directorate and a new 2025–2030 strategy.

Reporting to the CEO and leading the corporate services directorate, you will hold accountability for financial stewardship across the charity and its subsidiaries, ensuring strong governance, regulatory compliance and operational resilience.

You will:

• Lead financial strategy, budgeting, reserves and risk to secure long-term sustainability
• Prepare annual accounts under Charity SORP and report at Board level
• Lead HR, IT, compliance and facilities, driving performance and accountability
• Strengthen corporate governance and regulatory relationships
• Contribute as a key SLT member, shaping strategy and major projects

We are seeking a qualified accountant (ACCA/CIMA/ACA) with senior charity experience, commercial acumen and the credibility to operate at Board level.

For more information, please contact Katherine Anderson-Scott, Executive Director, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Closing date: Tuesday 24 March 2026
Charisma vetting interviews must be completed by: EOD Thursday 2 April 2026
Interviews with RLSS UK: w/c 13 April 2026 onwards

Benefits 

• 25 days annual leave per annum, plus UK public and bank holidays (pro rata)
• Office closure for a week in December and August
• Annual leave allocation increases annually by one day (up to a maximum of five days)
• 10% employer pension contribution
• Other standard Foxglove benefits 

Application deadline

Thursday 5 March, midnight

 

About us

Foxglove is a non-profit that exists to make the use of technology fair for all. When Big Tech companies abuse their power, their workers or the planet – and when governments use technology to oppress, exclude or discriminate – we litigate and campaign to fix it.  

Big Tech companies have become so large – gobbling up a huge slice of the global marketplace and an unprecedented treasure hoard of user data – that they’re now more powerful than many states. The harmful effects of this concentration of power are everywhere – threats to our democracy, to our privacy, decimated workers’ rights and platforms rife with disinformation and hate. Big Tech and AI data centres are rapidly expanding, resulting in huge strain on energy and water supplies. Worldwide governments are ploughing ahead with the use of algorithms and mass data systems to cut costs and increase efficiency often resulting in digital tools that entrench unfairness and leave the most vulnerable in society in crisis. All these problems are only getting worse with generative AI. 

Foxglove works to bring the rule of law to the tech and AI giants who have upended our public square, workplaces, and social lives. We have a strong track record. We’ve launched landmark cases seeking structural changes to big tech’s harmful business models, supported 180+ Facebook content moderators fired for trying to form a union to sue Facebook and their outsourcing company, Sama – winning world-first judgements. We're urging competition regulators worldwide to stop Google’s theft of independent news. We’ve filed the UK’s first legal challenge to a data centre permission decision, forced disclosure of secret contracts between tech giants and the NHS, stopped a racist Home Office visa streaming algorithm, helped make grading fair for UK A level students and challenged the Department of Work and Pension’s use of an algorithm unfairly flagging disabled people for benefit fraud investigations.

We are a small but growing team of lawyers, communications experts, and campaigners. Our work is global, and we work in partnership with lawyers, civil society, unions, and people impacted by Big Tech.

The role

As Legal Administrator, you will be responsible for supporting Foxglove’s lawyers and the external law firms with whom we partner, providing comprehensive secretarial and administrative support across all strands of our work including complex and high profile human rights and environmental cases.

The role will suit someone who has provided administrative support for a legal team before but that previous experience is not crucial. Being detail oriented, energetic and socially driven is more important to us. 

Job Description

• Supporting the management of our legal projects and cases 
• Logistical and general administrative planning 
• Using a range of databases and software to ensure information and documents are stored securely, in the right place, and in line with confidentiality and data protection obligations 
• Managing deadlines and case documentation
• Tracking completion of actions and ensuring timely responses
• Maintaining and updating master case lists
• Liaising with counsel and other stakeholders
• General secretarial and administrative support 

Person specification

• An interest in tech-justice and Foxglove’s work
• Minimum of three years relevant experience
• Exceptional organizational skills, proactive and detail-oriented 
• High level of speed and accuracy
• A clear, creative, confident and concise verbal and written communicator
• Ability to deliver high quality work on deadline 
• Ability to sensitively support vulnerable individuals
• A self-starter / able to work independently
• Flexible and conscientious approach with the ability to manage competing priorities
• A warm and sensitive manner when supporting Foxglove’s partners
• Right to work in the UK

Length and salary

This is a permanent part-time role with a six-month probation period. 

How to apply

Please make your application via Applied (redirection link provided below), answering the application questions and uploading your CV. We will not review applications sent via a job board or to our email. Applications will be reviewed on a rolling basis with first round interviews likely to take place on 11 March for selected candidates.

Foxglove does not use AI in its recruitment processes, except to detect applications for AI use. As a tech-justice organisation, we ask the same of our candidates.

Foxglove is growing and we are striving to build a team that is inclusive. We will create a diverse and adaptable environment where we support people to do their best work. We believe an effective and creative team is made up of people from different walks of life. You can read more about how we work and what we offer our staff on our website. 

If you require any reasonable adjustments to complete this process, or have any questions, please get in touch with us via our website. 

If you would like to know more about how we process your data as part of the recruitment process you can read our recruitment data use policy on our website.

Are you a data protection and compliance professional looking for a new opportunity? Would you like to work in a fantastic team in a leading UK charity?

We have an opportunity for an Assistant Data Protection Officer to join our team here at RBL on a permanent basis.

Supporting the Data Protection Officer and based in an existing team, this role will see you working to ensuring RBLs compliance with all GDPR/data protection requirements. You will work across the RBL Group to promote awareness of data protection policies and procedures and will take action to ensure compliance with legislation, manage requests, triage and respond to breaches, manage reporting and communication internally and more.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Reporting to our Data Protection Officer, key responsibilities will include:

- Accurately log details of new requests for support received into the Data Protection inbox
- Receive, acknowledge, and respond professionally to individual rights requests, working with stakeholders and database managers across the RBL group
- Provide professional risk-based and timely advice and relevant information to internal stakeholders and external parties in relation to all aspects of data protection
- Work with stakeholders to prepare formal lawful basis assessments, including legitimate interest and consent assessments, ensuring our lawful bases for processing personal data is suitable and appropriately documented
- Work with the wider legal team and the procurement team to support contracting arrangements across the RBL group, ensuring all data processing, retention and sharing is compliant with data protection legislation
- Support the preparation and delivery of bespoke training and drop-in sessions to colleagues across the Legion group, either in collaboration with the Learning & Development team or as requested by the DPO

You will be experienced in providing advice and guidance on data protection and working in a compliance environment within a large and complex organisation, ideally in the not for profit sector. You will have solid knowledge and understanding of GDPR and Data Protection Act 2018 and the Privacy and Electronic Communications regulations 2003 and their application. You will have effective communication skills and be a confident communicator, able to confidently engage with a range of audiences.

You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

If you require the job advert or job description in an alternative format, please contact 0808 802 8080.

Money Adviser 

Salary £36,069 per annum (inclusive of shift allowance) + excellent benefits

Location Birmingham (remote working with some office attendance. Initial training will be mandatory on site)

Contract: Permanent

Start date: 26th May 2026 & 15th June 2026

Hours: Full time, 35 hours per week (rota basis including evenings and occasional Saturdays).

Closing date: 19th March

We are an award-winning free debt advice service run by an independent charity founded in 1991 to help people across the UK to tackle their debts and manage their money with confidence.

About the Money Adviser Role

We’re passionate about making a positive difference. We’re now looking for Money Advisers to join our  team and help us support people across the UK to tackle their debts and manage their money with confidence.

As a Money Adviser, you’ll provide tailored, specialist money advice to clients. You’ll help clients navigate complex debt situations, providing clear, empathetic and non-judgemental support while meeting quality and productivity standards.

Your key responsibilities will include:

· Providing specialist money advice and support across multiple channels.

· Communicating with clients in a clear, supportive and empathetic way.

· Identifying and explaining appropriate debt solutions (e.g. DROs, IVAs, DMPs).

· Accurately maintaining client records and administrative processes.

· Collaborating with colleagues to ensure service quality and continuous improvement.

· Acting as an ambassador for us in all client and stakeholder engagement.

About You

Our ideal candidates will bring:

· Proven experience in a telephony customer service or advice role.

· Excellent communication skills – both written and verbal – with the ability to explain complex information simply to a variety of callers, some of whom may be distressed or have suicidal thoughts.

· A customer-focused, empathetic and non-judgemental approach. A high level of IT proficiency (Word, Excel, Outlook, Teams, Zoom) and ability to adapt to new systems.

· Strong organisational skills and the ability to manage workload effectively.

· Resilience and the ability to stay calm in challenging situations.

What We Offer

We provide full training and extensive support to give you all the tools needed to become an exceptional adviser. The eight-week training program will be conducted at our offices in Birmingham (Five Ways). You must be able to commit to training on a full-time, on-site basis, Monday to Friday 9am to 5pm.

Training to become a Money Adviser is challenging and also staying up to date with new legislation in this arena is important, therefore you need to be willing to manage your own development during and outside working hours. With the initiative to research some of the finer technical points of debt advice, you will possess the drive to succeed in a role that presents challenging targets.

We believe in taking care of our people, and we offer a great range of benefits, including:

· 29 days annual leave plus bank holidays

· A contributory pension scheme

· Flexible hybrid working arrangement

· Generous life insurance

· Wellbeing days to support your mental health

· A healthcare cashback scheme

· Access to an Employee Assistance Program

· Working outside the UK (up to 30 days in a 12-month period)

· Free on-site gym (Birmingham)

· Enhanced maternity pay

How to Apply

We’d love to learn more about you! Please click apply now to answer a few questions and submit your CV and supporting statement outlining how you meet the criteria in the job description and why you would be a great money adviser (500 words max)

We value authentic applications, so please refrain from using AI-generated content. We’re interested in hearing your own words, experiences, and motivations, this helps us understand your genuine interest in the role and what makes you unique.

If you need any adjustments to help you perform at your best during the recruitment process, please contact us and we’ll be happy to discuss them.

Important Information

We may close this advert and recruitment process early if we receive a high number of applications, so please apply as soon as possible.

We will only use the data you supply to us for recruitment purposes, and it will be held for twelve months. For further details, please see our Privacy Notice for Job Applicants on our vacancies page.

Our Commitment to Inclusion

We take diversity seriously and are committed to creating a workplace that reflects the communities we serve. Our values: ‘We put people first, We support each other, We solve problems’ underpin our vision to be a place where everyone feels welcome, respected, and empowered to bring their authentic selves to work.

We use a blind recruitment system to ensure fairness. Personal details such as name, address, gender, ethnicity, sexual orientation, or educational institution remain hidden until shortlisting is complete. We warmly welcome applications from all backgrounds.