Team administrator jobs

Job Role: Assistant Retail Manager

Salary: £14,871 per year (full time equivalent £24,785)

Hours: 22.5 hours per week

Contract type: Permanent

Location: Bath, Shaftesbury Road

Additional information:

• Availability to work flexibly, including weekend

About Alongside:

Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

About the Role:

As an Assistant Manager, you’ll play a key role in the success of our charity shops, ensuring everything runs smoothly day to day. From leading and motivating our fantastic team of volunteers to managing stock and creating a warm, welcoming shopping experience, you’ll be right at the heart of our mission.

If you’re passionate about retail, enjoy working with people, and want to make a real difference by helping us raise vital funds for a great cause, we’d love to hear from you!

Responsibilities include:

• Collaborating with the Shop Manager to meet and exceed income and profit targets by optimising sales, minimising operational costs, and continually seeking innovative ways to enhance to shop.
• Manage donations, including the sorting, pricing and preparation of items for sale and effectively disposing of unwanted items.
• Assisting in the recruitment, training and development of the volunteer team and ensuring the shop has a built-up volunteer base.
• Support the Shop Manager in administrative tasks, including cash handling and banking.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

You can view the full job description by clicking here.

Qualifications / Requirements:

• Experience working within a retail setting.
• A proactive, customer-focused approach to work.

There are many great reasons to join our team!

• Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
• 30% staff discount at our charity shops
• A generous and competitive pension scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• Great opportunities for career development and free monthly training sessions from experienced facilitators
• For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Primary Responsibilities

Salesforce Platform Management

· Day to day management of the Back Up Trust Salesforce system

· Implement and enforce data quality standards within Salesforce, including regular data cleansing, deduplication, and validation procedures to ensure the accuracy of information

· Create and manage flows and approval processes within Salesforce to automate business processes and increase operational efficiency

· Ensure security and compliance by continuously monitoring and managing user profiles, roles, and permissions

· Maintain comprehensive documentation of Salesforce configurations, data models, and integration processes.

· Work with various Salesforce applications (for example FormAssembly) to enhance Salesforce capabilities

· Stay updated on industry best practices and emerging Salesforce technologies, making recommendations for their adoption when appropriate

 

User Training, Support & Adoption

· Create and maintain user guides, training materials, process documentation, and knowledge resources

· Lead onboarding and refresher training sessions for new and existing staff

· Provide ongoing user support and troubleshooting to promote confidence and effective system use

· Identify gaps in user knowledge and recommend targeted training or process improvements

· Promote best practice use of Salesforce and associated systems across the organisation

· Gather feedback from users to improve system usability, processes, and adoption

· Champion a positive data culture and encourage consistent, accurate use of Salesforce across teams

· Develop a Salesforce adoption strategy to maximise organisational value from the platform

· Monitor system adoption and engagement, identifying opportunities to improve usage and staff capability

Reporting

· Develop dashboards and reporting frameworks that support operational performance monitoring and strategic decision-making

· Work with teams to define KPIs and reporting requirements across fundraising, services, finance, and engagement activities

· Support the development of a data-driven culture across the organisation

 

Governance & Data Stewardship

· Develop and maintain Salesforce governance processes, including change request management, release procedures, and prioritisation frameworks

· Support organisational compliance with GDPR and data protection requirements in collaboration with the Data Protection Officer

· Monitor and improve data governance practices, ensuring consistency of data standards across teams

 

Supplier & Project Management

· Coordinate system enhancements, testing, and deployments with Back-Up’s third-party Salesforce partner

· Support project delivery for future Salesforce developments and integrations

Data Protection Officer (DPO) Responsibilities

In addition to Salesforce and systems responsibilities, the postholder will act as Back Up's designated Data Protection Officer (DPO), providing leadership and oversight of data protection compliance across the organisation.

• Lead on compliance with UK GDPR and other relevant data protection legislation.
• Advise staff and leadership on data protection obligations, risks and best practice.
• Monitor compliance with organisational data protection policies, procedures and controls.
• Maintain and review the organisation's Data Protection Policy, guidelines and Privacy Statement.
• Promote a culture of data protection, data quality and responsible data management.
• Review and advise on Data Protection Impact Assessments (DPIAs) to ensure privacy risks are appropriately identified and managed.
• Act as the primary contact for the Information Commissioner's Office (ICO) and for data subjects on matters relating to data protection.
• Maintain and oversee the data breach register, ensuring incidents are managed and reported appropriately.
• Coordinate and oversee Subject Access Requests (SARs) and other data rights requests.
• Deliver training and awareness activities to support staff understanding of data protection responsibilities.
• Maintain up-to-date knowledge of data protection legislation and communicate relevant changes to the organisation.

Additional Responsibilities

In addition to Salesforce platform management, the postholder will play a key role in supporting the organisation's wider data, systems and digital transformation agenda. Responsibilities may include:

· Support the development and implementation of Back Up's wider systems and technology strategy, ensuring Salesforce integrates effectively with the broader technology landscape.

· Act as a subject matter expert on organisational data and systems architecture, helping to identify opportunities for system improvement, integration and automation.

· Support the evaluation, implementation and ongoing management of business applications beyond Salesforce, ensuring systems remain fit for purpose and aligned with organisational needs.

· Contribute to digital transformation projects, working with colleagues and external partners to improve processes, efficiency and user experience across the organisation.

· Monitor emerging technologies, including artificial intelligence (AI), and make recommendations on their appropriate and responsible adoption to support organisational objectives.

· Provide support and guidance on IT-related matters, liaising with external suppliers and managed service providers where appropriate.

PERSON SPECIFICATION

 

Experience

Essential

· Experience of managing the day-to-day operations of a Salesforce system; including expertise in change control and user support

· Experience of working on the continuous development of a Salesforce system

· Experience managing CRM-related projects or workstreams

· Experience of developing training and delivering workshops and one-to-one sessions with staff at all levels

· Experience of implementing, managing, monitoring and reporting on end-to-end security of Salesforce and integrated software applications

· Experience of developing effective working relationship with external development partners

· Experience of Salesforce within a non-profit context with Salesforce Nonprofit Success Pack (NPSP) or Non-profit Cloud structure, objects and functionality

· Experience with third-party form-builders such as Form Assembly

· Ability to manage testing, documentation and change processes in a structured and consistent manner

Desirable

· Experience of a large-scale Salesforce implementation project in the Not for Profit sector

· Experience of working with email marketing platforms

Knowledge and skills

Essential

· Relevant Salesforce Administrator certification

· Project management experience, with demonstrable ability to deliver projects to time and budget

· Strong analytical skills and ability to design systems and processes to facilitate data analysis

· Knowledge and experience of UK data security law and principles

· Ability to communicate technical language to non-technical audiences, visually and verbally

· Able to demonstrate good judgment and use initiative, with high attention to detail to produce accurate work of a high quality

· Be an enthusiastic, approachable and confident team player, with a willingness to learn

Desirable

· Project management qualification

Harris Hill is delighted to partner with Age UK Oxfordshire, supporting their search for an interim Trust and Foundations Officer.

This role is a 6 month contract, working 3 days per week in Abingdon, and the rest remotely.

Job Purpose

We are looking for a proactive and resilient writer and fundraiser who thrives on crafting persuasive content for Trusts, Foundations and Grant Makers.

Building on our current success, and understanding the competitive climate, this role will unlock both existing and untapped funding opportunities to diversify our income and fuel our new five-year strategy.

The post holder will lead on researching prospects, writing funding applications, and account-managing existing relationships. You will work closely with colleagues across the organisation to ensure that applications reflect the most accurate and relevant content, playing a critical role in generating income that sustains our impact on local older people and unpaid carers.

This is an exciting opportunity to join an ambitious, growth-focused team committed to delivering success.

Role Description:

1. Work Plan Development

• Prioritise Funding: Collaborate with the Head of Fundraising and Marketing to set funding priorities.
• Pipeline & Annual Plan: Develop and maintain a pipeline of targeted trusts, foundations, and grant makers.
• Record Keeping: Improve and develop the management and workflow of Trust and Foundation fundraising through our CRM, keeping accurate records.

2. Application Content

• Content Creation: Work with relevant staff to produce high-quality, persuasive proposals, reports, and presentations.
• Budget Translation: Interpret existing budgets into funder-specific templates.

3. Stewardship of Existing Funders

• Donor Stewardship: Implement high standards of stewardship for a portfolio of trust and foundation partners (typically giving between £25k–£100k per annum along with non-financial support).
• Relationship Building: Establish strong working relationships with funder representatives, including senior staff and trustees.
• Stewardship Plans: Develop and execute tailored stewardship plans, including engaging communications and targeted meetings.

4. Development of New Partnerships

• Prospect Development: Proactively identify and engage trusts and foundations not currently supporting Age UK Oxfordshire.
• Network Mapping: Collaborate with colleagues to map funder networks and uncover new opportunities.

5. Team Systems Co-ordination

• Database Management: Maintain and utilise our Trust and Foundation database to track donor information and performance.
• Reporting: Work with service delivery staff to manage funder reporting requirements, ensuring prompt and high-quality responses.
• Prioritisation: Collaborate with the Head of Fundraising and Marketing to prioritise options for new funding opportunities.
• Ongoing Research: Keep abreast of sector research and administrative developments as required.

Experience:

Essential

• Demonstratable experience in grant writing with a proven track record of securing income from Trusts, Foundations, and/or Grant Makers.
• Experience in identifying, researching, and developing funding opportunities.
• Working effectively with a wide range of internal and external stakeholders.
• Building and nurturing relationships with grant-making bodies.
• Working to ambitious targets and building and maintaining a pipeline.

Desirable

• 2+ years of experience in Trust and Foundation fundraising.
• Experience in securing £100,000+ grants and multiyear funding.
• Experience in using data insights to inform funding proposals.
• Experience in working with delivery staff to collect compelling quotes, beneficiary stories, and data to help bring projects to life for potential funders.
• Experience working with delivery staff and finance teams to help shape budgets and translate those into funders preferred language/templates.
• Experience reporting on KPIs, variances and forecasting.

The client is interviewing on an ongoing basis, so will go as soon as they see someone they like. Please apply ASAP to avoid any disappointment.

Are you a passionate, bilingual community leader ready to make a real difference in the lives of Latin Americans and other migrant communities in the UK?

At Latin American House (LAH), culture is not just what we do, it is who we are. This is a rare opportunity to shape and lead a vibrant and innovative programme that puts community voices, creativity, and cultural pride at its heart.

About us

LAH is a community-led charity driven by and for Latin Americans in the UK. For decades, we have been supporting Latin American and other Spanish and Portuguese-speaking migrants, championing their rights, wellbeing, and inclusion. We are a small, close-knit team with big ambitions, and everything we do is rooted in the lived experiences of the communities we serve. Our work takes place across London and at our community centre in Kilburn, North West London.

About the role

This is an exciting new post that will give you the space and support to grow our Communities & Culture offer, from cultural festivals and participatory arts to community gatherings and creative workshops. You will work alongside artists, community groups, and partners to build something truly meaningful, while also playing a key role in LAH's wider organisational development.

What we are looking for

You will be bilingual in Spanish and English, with a strong understanding of the experiences, challenges and strengths of Latin American communities in the UK. You will bring experience of leading community or cultural projects or intiiatives, a collaborative spirit, and a genuine commitment to social inclusion and equity.

What we offer

In return, we offer a supportive and flexible working environment, a generous annual leave entitlement of 34 days pro rata, NCVO programme management training and deelopment opportunities in safeguarding and fundraising, and employer pension contributions through NEST.

If you have strong organisational, communication, and relationship-building skills, alongside a passion for community development and cultural participation, we would love to hear from you!

We are particularly encouraging applications from people with lived experience of migration, and welcome applications from racialised, disabled, working class and LGBTQ+ backgrounds. 

About the opportunity 
 

You will help drive the quality and impact of our key stage 2 (KS2), key stage 3 (KS3) and key stage 4 (KS4) English tutoring programmes through improving our English resources. You will create training materials and provide advice and support to our volunteers and our (mostly) non-teaching staff members who manage these volunteer tutors day to day. You will be engaged in our AI tutoring pilot including undertaking pedagogical reviews of potential English AI tutoring tools.

Deadline: Sunday, 26th July
Interviews: Monday, 3rd August 2026
Start date: Ideally, Thursday, 1st October 2026
Contract and hours: 0.6FTE (all year) or 0.8FTE (term time only), 12-month fixed-term maternity cover contract. A full working week is 37.5 hours.

Duties and responsibilities
 

• Following a defined brief, generate improvements to our KS4 English curriculum resources to enable pilot testing in AY26.27 Summer Term.
• Maintain our KS2 - KS4 English curriculum resources to ensure volunteer tutors have high quality materials to use in sessions.
• Support Action Tutoring’s Programme Department to provide and respond to requests for additional materials for tutoring sessions, particularly English sessions.
• Design and deliver online English-focused training for volunteer tutors so that subject knowledge is secure within the tutor community.
• Provide advice and support, including some direct tutor communications, on subject-specific matters for Action Tutoring staff who manage volunteer tutors.
• Engage and support Action Tutoring’s AI research including by undertaking pedagogical reviews of AI tutoring tools and supporting with tool development. 

Person specification

Qualification criteria:

We are looking for someone who is/has:
 

• Qualified (QTS) secondary school teacher of English 
• At least two year’s teaching experience in English state schools with an understanding of the barriers facing disadvantaged pupils

We are looking for the following attributes, though you might be more experienced in some areas than others:
 

• Experience designing and formatting curriculum resources to support learning, either for print or digital use
• Understanding of the different pedagogical approaches required in small-group learning compared to classroom teaching, with a robust understanding of tutoring as a mechanism for supporting pupil personalised learning
• Willingness to learn and become confident in the KS2 English curriculum
• Able to communicate pedagogy in jargon free, accessible ways to non-specialists
• Empathetic and skilled at providing feedback in a sensitive but constructive way
• Organised with strong time-management skills, able to independently manage a varied range of tasks and responsibilities
• Good attention to detail with administrative tasks, able to follow instructions well with a working understanding of the importance of data privacy
• Adaptable and open to learning with a passion for self-improvement, proactively seeking opportunities to develop and upskill
• Commitment to Action Tutoring’s Mission
• Committed to diversity, equity and inclusion (DEI)
• Committed to promoting and safeguarding the welfare of children

You will likely be more successful in this role if you: 
 

• Experience delivering training or CPD to adults with energy and confidence, able to engage attendees, facilitate discussion and manage time effectively
• Experience as a private, school-based or volunteer tutor or experience of teaching exam resit classes
• Evidence-based knowledge of how children and adults learn online compared to in person
• Provided coaching or mentoring to trainee teachers
• Experience as a GCSE English examiner

Centre & Volunteer Supervisor (Driving Licence Required) 

Important Note: Only CVs accompanied with a covering letter will be considered. 

Job Description

Report to: Head of Food Distribution and Volunteering

Responsible for: Leading the food distribution service and quality assurance at Hackney Foodbank’s allocated Food Distribution Centres located across the borough of Hackney. This includes ensuring all our visitors have a positive experience when collecting their food parcels and are signposted to other provisions appropriately; being responsible for directing the volunteers, working closely with the Head of Food Distribution and Volunteering, Health and Safety, and promoting best practice at each centre. This role will also involve administrative tasks, organising and carrying out home deliveries for visitors, inputting data on visitors’ journeys accurately into a database, driving the Hackney Giving Van occasionally and regularly driving a Luton van to the various Distribution Centres.

Part-time: 25 hours per week, some evening work is required

Salary: £32,000 per year (pro-rata for 25 hours per week)

Compulsory: Must have a UK manual driving licence

Specific responsibilities:

· Attend Hackney Foodbank’s Food Distribution Centres to ensure each Centre is run in accordance with HFB’s best practice procedures.

· Treat visitors to the Food Distribution Centres with the utmost respect

· Work with volunteers to ensure a safe and efficient setup, including H&S responsibilities

· Manage all volunteers on site delivering services

· Ensure effective data capture and input onto the system

· Work with internal and external stakeholders to ensure relevant and up-to-date signposting partnerships and referral systems are working efficiently

· Confident in responding to telephone and email inquiries from referral agencies and visitors

· Manage system for home deliveries for visitors who have access issues

Person Specification

Essential:

· Knowledge or experience working or volunteering with adults in crisis, understanding the importance of treating people with dignity and compassion

· Knowledge or experience working or volunteering with support services

· Knowledge or experience of coordinating volunteers

· Ability to work in a team

· Ability to keep a calm head in stressful situations

· Organised and able to manage own workload

· Good administrative skills and attention to detail

· Excellent communication skills, in person, on the telephone and in writing

· Ability to absorb information and relay it to a diverse range of individuals

· Competency in Microsoft Office packages (Excel, Outlook, Word)

· Ability to work with people from disadvantaged, marginalised, or socially excluded backgrounds

· Full UK manual driving licence and good driving experience

· Ability to be flexible in terms of working times and duties

Desirable:

· Safeguarding experience

· H&S Certified

· 1stAid Trained

· Fire Marshall Trained

· Experience of driving a Luton van

· Experience of driving an electric vehicle

Location: South West England (multi-site with hybrid working)
Contract: Permanent, Full-time
Salary: £47,725 – £54,095 per annum
 
About us
At Children’s Hospice South West, we are committed to making the most of short and precious lives. We provide expert care and support to babies, children with life-limiting conditions and their families, ensuring they can make the very most of their time together.

We are seeking a Charity Business Manager to play a central role in supporting how our organisation is led, governed and managed.
 
About the role
We are looking for a Charity Business Manager who shares our values and is passionate about creating the conditions that enable others to do their best work. This is a pivotal role at the heart of our organisation, connecting people, processes, and information to support strong, compassionate leadership and decision-making.
 
Working closely with the Deputy CEO, you will help bring our governance and business management to life through a collaborative, network leadership approach—working across teams, services, and sites to build shared understanding, consistency, and trust. You’ll lead a central business support team and work in partnership with colleagues, Trustees and senior leaders to ensure our governance, risk, and assurance arrangements are clear, connected, and effective.
 
You’ll also take on the role of Data Protection Officer, helping us care for sensitive information with the same integrity and respect we show to the children and families we support.
 
This is a hands-on role, where your organisation, judgement, and ability to bring people together will make a real difference—helping us work smarter, strengthen resilience, and focus on what matters most.
 
About you
You are an experienced and values-driven professional with a senior level background in governance, business management, or corporate administration. You believe in collaboration over hierarchy, bring people together with warmth and clarity, and take pride in creating inclusive, high-performing teams. You are organised, thoughtful, and motivated by making a positive impact.
 
• Essential experience required includes:
• Strong working knowledge of governance frameworks (charity/public sector), regulatory compliance and assurance processes, data protection legislation (UK GDPR/DPA 2018)
• Experience supporting Boards or Trustees
• Proven experience developing and maintaining governance frameworks and processes
• Managing organisational records, policies, and compliance registers
• Coordinating or leading cross-organisational projects
 
Join us and help shape the foundations that enable exceptional care—working together, across boundaries, for children and families across the South West.
 
What we offer
Working for CHSW isn’t just a job – it’s the chance to be part of something truly meaningful.
 
We offer:
• 33 days’ holiday plus bank holidays (rising with service)
• Enhanced sick pay (up to 6 months full pay)
• Pension scheme with 7% employer contribution
• Enhanced maternity/adoption pay and family-friendly policies
• Occupational health, wellbeing support and Employee Assistance Programme
• Life assurance scheme
• Ongoing training and development opportunities
• Commitment to sustainability and environmental responsibility
• A supportive, inclusive and values-driven workplace
 
If you are looking for a role where you can combine leadership, governance expertise, we would love to hear from you. Please follow the link under the ‘Apply Now’ button (you will be asked to upload your CV and complete a short application form).
 
Closing Date: 12 July 2026
Anticipated Interviews: 22 July 2026 face to face at one of our hospice sites
 
CHSW Equality, Diversity and Inclusion Statement
CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. We welcome applications from all sections of the community. Charity Registration Number 1003314
 
You may have experience of the following: Charity Business Manager, Head of Governance, Governance Manager, Corporate Services Manager, Company Secretary, Head of Compliance, Business Operations Manager, Chief of Staff, Executive Support Manager, Head of Corporate Governance

REF-229 425

As a Community Library Facilitator you will play a key role in creating a warm and inclusive environment, building meaningful relationships with visitors, and helping people connect with the wider services and support available through our organisation. Whether facilitating creative activities, supporting library users, engaging with families, or signposting individuals to additional services, you will be helping to strengthen community connections and improve wellbeing.

This role is ideal for someone who enjoys working with people, is passionate about community development, and thrives in a varied and dynamic environment. The successful candidate will be adaptable, empathetic, and creative, with the confidence to engage people from diverse backgrounds and encourage participation in community based activities.

This is a part-time position with flexible working hours. Due to the nature of our community programmes and activities, the role will require some after-school, early evening, and occasional weekend working. We are looking for someone who can offer flexibility to meet the needs of the community while maintaining a healthy work-life balance.

Experience facilitating workshops, creative activities, community projects, or educational sessions is desirable but not essential. Most importantly, we are looking for someone who is enthusiastic about making a positive difference and helping people feel connected, supported, and empowered within their community.

Key Responsibilities:

Facilitate Activities: Lead and facilitate a range of group activities, including creative workshops, community events, and school-based sessions. Encourage participation and create engaging, inclusive experiences that support learning, wellbeing, and social connection.

Community Library Services: Help create and maintain a welcoming, inclusive, and accessible community library environment. Support library users by providing information, promoting services, and encouraging community engagement. Assist with the day-to-day running of library activities and services.

Community Engagement: Build positive relationships with participants, visitors, volunteers, and partner organisations. Foster a sense of belonging and encourage active involvement in community activities and projects.

Participant Support: Provide a safe, supportive, and non-judgemental environment where individuals feel valued and heard. Offer appropriate support to participants during activities and signpost to additional services where necessary.

Activity Planning & Delivery: Assist with the planning, organisation, promotion, and delivery of activities and events that align with the charity's mission and community needs. Contribute ideas for new projects, workshops, and initiatives.

Collaboration: Work closely with colleagues, volunteers, schools, and community partners to ensure activities run smoothly and effectively. Support the ongoing development and improvement of services through teamwork and shared learning.

Monitoring & Evaluation: Gather participant feedback and maintain appropriate records. Support the evaluation of activities by monitoring engagement, outcomes, and impact.

Safeguarding, Confidentiality & Data Protection: Adhere to all safeguarding policies and procedures, ensuring the welfare, dignity, and safety of all participants at all times. Maintain appropriate professional boundaries and handle sensitive information with discretion and confidentiality. Ensure all personal data is collected, stored, and processed in accordance with GDPR and the organisation's data protection policies.

Skills & Experience

Essential

• A commitment to community empowerment, inclusion, and supporting individuals to thrive.

• Ability to create a safe, inclusive, and respectful environment for all participants, volunteers, and visitors.

• Ability to build positive relationships.

• Good organisational and time-management skills.

• A proactive, flexible, and collaborative approach to work.

• Commitment to safeguarding and equality, diversity, and inclusion.

• Strong IT and administrative skills, including the ability to use email, databases, Microsoft Office, and other digital systems accurately and efficiently.

• Excellent interpersonal and communication skills.

Desirable

• Experience facilitating workshops, group activities, or community programmes.

• Experience working or volunteering within a charity, education, library, or community setting.

• Knowledge of community development principles.

• Experience managing or creating content for social media platforms.

• Understanding of safeguarding practices and procedures.

Qualifications:

• Desirable: A background in education, social work, community development, or a creative discipline.

• Essential: A genuine interest in community empowerment and supporting individuals in their personal growth.

Personal Qualities:

• Warm, approachable, and empathetic.

• Creative and enthusiastic.

• Reliable and self-motivated.

• Adaptable and willing to take initiative.

• Passionate about making a positive difference within the community.

A Senior Sous Chef position is needed to assist the Executive head chef in the everyday running and organising of the kitchen and to line manage assistant chefs and kitchen porters. Menu planning, food ordering, stock control, and event delivery.

This role is a fixed-term contract for one year.

Responsibilities

• Ensure that all the Lambeth Palace kitchen team are fully trained in the food safety management systems and procedures, implemented by the Executive Head Chef.
• Work under and closely with the Executive Head Chef to ensure that all statutory legislation is adhered to by ensuring that standards and controls for Health & Safety, food hygiene, risk assessments, COSHH, manual handling are carried out as per current legislation.
• To ensure that the agreed standards of food preparation and presentation are always supervised and adhered to.
• To maintain Lambeth Palace's five star 'Scores on the Doors' council rating.
• Maintain and develop a positive and collaborative relationship with all colleagues, giving direction when necessary.
• Ensure that kitchen timesheets are completed and submitted in a timely manner.
• Working within the HSE guidelines, the Senior Sous Chef will support the Executive Head Chef to ensure allergen training is provided to all hospitality staff.
• To ensure that food waste is minimised and Lambeth Palace's sustainability targets are met reducing our environmental impact.
• To deputise for the Executive Head Chef in their absence.
• Working with the Executive Head Chef on menu development, to plan nutritious and varied seasonal menus, taking into account special dietary requirements and the seasons of the Church.
• Ensure that kitchen stock levels are maintained, rotated where appropriate, and that any need for replenishment is identified.
• Maintain kitchen equipment inventories, and reporting shortages, damage or required replacements in a timely manner.
• To conduct daily briefings with any additional or agency kitchen staff, ensuring they understand what is required of them, as well as the desired quality and production output for the day.
• To work closely with the wider Lambeth Palace hospitality team to ensure that we remain competitive and in line with current trends.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

About You

Ideally, you will be aware of the impact of domestic abuse on families, workplaces and communities, and are resilient to deal with any disclosures and safeguarding matters arising. You will have some experience of developing and delivering multi- agency training and creating engaging presentations. You will be able to create high quality information in an easy to follow format.

You will need:

• Experience of presenting to, training, and developing people.
• Experience of partnership working, engaging with organisations and building relationships.
• Experience of gathering, managing and presenting data in reports and presentations.
• Ability to communicate sensitively and effectively both verbally and in writing with a wide range of people.

This Role is office based and you will be expected to travel across the Borough of Rochdale.

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Interim Senior Talent & Delivery Director

6-Month Contract | Outside IR35 | Potential to Become Permanent

Location: Fully Remote (with occasional travel to London and Europe)
Start Date: ASAP
Availability: Candidates must be immediately available
Working Pattern: Full-time, with occasional extra Sunday working to support a Middle East-based partners.

Salary: Daily rate of £500-£700 (Outside of IR 35)

About the Company

Goodman Masson are delighted to be exlusively partnered with our client who is an ambitious and fast-growing digital marketing agency entering an exciting scaling phase. With fewer than 20 employees in the UK and a growing presence across Europe, the business is investing in its people strategy to build the infrastructure, talent, and processes required for sustainable international growth. 

This is a unique opportunity to join the organisation at a pivotal stage, working directly with senior leadership to shape the future of the business.

The Opportunity

Reporting directly to the Chief Administrator & Operations Officer, this is a highly visible interim role responsible for transforming the organisation's talent strategy while supporting wider organisational development initiatives.

This position combines strategic workforce planning with hands-on delivery. You'll assess current capability, identify talent gaps, build scalable recruitment strategies, improve organisational effectiveness, and implement best-in-class recruitment technology and processes.

Success in this role will come from your ability to deliver immediate results while creating long-term foundations for growth.

Key Responsibilities

Talent Acquisition & Workforce Strategy

• Design and implement an international recruitment strategy aligned with business growth plans.
• Lead end-to-end recruitment across the UK, Europe and the Middle East.
• Build talent pipelines for specialist, leadership and business-critical roles.
• Identify current and future capability gaps and develop succession planning initiatives.
• Develop scalable recruitment processes that improve quality, speed and candidate experience.
• Support rapid business growth through effective workforce planning and hiring strategies.

Organisational Development

• Assess organisational structure and recommend improvements to support future growth.
• Lead organisational development initiatives that improve capability, performance and engagement.
• Design and facilitate workshops for leaders and wider business teams.
• Support change management and embedding of new ways of working.
• Partner with Directors to provide strategic people advice and practical solutions.

Recruitment Operations & Technology

• Review, implement, optimise and manage the company's Applicant Tracking System (ATS).
• Improve recruitment reporting, metrics and hiring performance.
• Introduce best practice recruitment processes and governance.
• Utilise market intelligence to support hiring decisions and workforce planning.

Projects & Leadership

• Lead high-impact people and transformation projects from concept through to delivery.
• Work closely with Directors on strategic business priorities.
• Take ownership of multiple workstreams, ensuring projects are delivered on time and with measurable impact.
• Influence senior stakeholders and challenge existing approaches where appropriate.

About You

We're looking for an experienced Talent, Organisational Development or People Transformation leader who enjoys building functions from the ground up and thrives in fast-paced, scaling businesses.

You'll be equally comfortable developing strategy and rolling up your sleeves to deliver.

Essential Experience

• Significant experience leading Talent Acquisition, Talent Strategy or Organisational Development within international organisations.
• Experience recruiting

Interim Senior Talent & Delivery Director

6-Month Contract | Outside IR35 | Potential to Become Permanent

Location: Fully Remote (with occasional travel to London and Europe)
Start Date: ASAP
Availability: Candidates must be immediately available
Working Pattern: Full-time, with occasional extra Sunday working to support a Middle East-based partners.

Salary: Daily rate of £500-£700 (Outside of IR 35)

About the Company

Goodman Masson are delighted to be exlusively partnered with our client who is an ambitious and fast-growing digital marketing agency entering an exciting scaling phase. With fewer than 20 employees in the UK and a growing presence across Europe, the business is investing in its people strategy to build the infrastructure, talent, and processes required for sustainable international growth. 

This is a unique opportunity to join the organisation at a pivotal stage, working directly with senior leadership to shape the future of the business.

The Opportunity

Reporting directly to the Chief Administrator & Operations Officer, this is a highly visible interim role responsible for transforming the organisation's talent strategy while supporting wider organisational development initiatives.

This position combines strategic workforce planning with hands-on delivery. You'll assess current capability, identify talent gaps, build scalable recruitment strategies, improve organisational effectiveness, and implement best-in-class recruitment technology and processes.

Success in this role will come from your ability to deliver immediate results while creating long-term foundations for growth.

Key Responsibilities

Talent Acquisition & Workforce Strategy

• Design and implement an international recruitment strategy aligned with business growth plans.
• Lead end-to-end recruitment across the UK, Europe and the Middle East.
• Build talent pipelines for specialist, leadership and business-critical roles.
• Identify current and future capability gaps and develop succession planning initiatives.
• Develop scalable recruitment processes that improve quality, speed and candidate experience.
• Support rapid business growth through effective workforce planning and hiring strategies.

Organisational Development

• Assess organisational structure and recommend improvements to support future growth.
• Lead organisational development initiatives that improve capability, performance and engagement.
• Design and facilitate workshops for leaders and wider business teams.
• Support change management and embedding of new ways of working.
• Partner with Directors to provide strategic people advice and practical solutions.

Recruitment Operations & Technology

• Review, implement, optimise and manage the company's Applicant Tracking System (ATS).
• Improve recruitment reporting, metrics and hiring performance.
• Introduce best practice recruitment processes and governance.
• Utilise market intelligence to support hiring decisions and workforce planning.

Projects & Leadership

• Lead high-impact people and transformation projects from concept through to delivery.
• Work closely with Directors on strategic business priorities.
• Take ownership of multiple workstreams, ensuring projects are delivered on time and with measurable impact.
• Influence senior stakeholders and challenge existing approaches where appropriate.

About You

We're looking for an experienced Talent, Organisational Development or People Transformation leader who enjoys building functions from the ground up and thrives in fast-paced, scaling businesses.

You'll be equally comfortable developing strategy and rolling up your sleeves to deliver.

Essential Experience

• Significant experience leading Talent Acquisition, Talent Strategy or Organisational Development within international organisations.
• Experience recruiting

Pathway Manager

Apply today to step into a role where your leadership will drive real, measurable impact—empowering teams, shaping inclusive services, and making a lasting difference in people’s lives every day.

Location: Lambeth - Lambeth YP Assessment Time Out

Salary: £43,632 per annum

Closing date: 12 July, 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

Lead the delivery of a high-impact, person-centred service as a Pathway Manager, where your leadership will directly shape outcomes for individuals and communities. You’ll drive performance, quality, and continuous improvement across a multidisciplinary pathway, building strong partnerships and using insight and data to inform confident, effective decisions.

We’re looking for a proactive, values-driven leader who thrives in complex environments. You’ll bring strong operational oversight, team leadership, and stakeholder management skills, alongside a commitment to safeguarding, inclusion, and excellence. If you’re action-oriented, collaborative, and passionate about delivering meaningful change, this is your opportunity to make a real difference in an inclusive and supportive environment.

Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role.

Key Deliverables

• You will be committed to working in and maintaining an environment that supports the safeguarding of young people as the Safeguarding Lead for the service

• You will be adept in managing the service and its partnerships

• You will manage, monitor, evaluate and continuously improve the service and its operation within Lambeth’s developing approach

• You will comply with quality inspection and assessment procedures

• You will ensure effective support, learning or family support plans (as applicable) for young people are in place and regularly reviewed

• You will maintain a safe and secure environment, that has appropriate risk assessment processes and systems in place that are regularly reviewed and monitored;

• You will ensure young people are a major part in shaping service delivery

• You will ensure effective delivery of Depaul UK’s approved life skills training and work closely with Participation and Volunteering leads.

• At the end of this programme, you will develop an evidence based report, that will enable us to embed what was done well, share learning internally and externally

• To be successful in this role you will be expected to go the extra mile by being flexible with the hours you work always bearing in mind the needs of the business.

• You will undertake full line management of the Team Leader and ETE worker

• Any other duties commensurate with the role

Health and Safety:

• To ensure a safe and secure environment and maintain high standards within the services. This includes risk assessments, health and safety checks and the cleaning and preparation of rooms for new residents.

• To involve service users in developing an awareness of their own personal and building health and safety, through information sessions, key working and support planning and resident meetings.

• To ensure that the project is clean and safe and to encourage residents to take some responsibility in the cleaning of their communal areas and their room.

• To work for a proportion of the time as a lone worker and as part of the wider team.

• Undertake appropriate risk assessments for lone working.

Administration:

• To maintain written records and monitoring information as appropriate and input and retrieve data on the Inform system.

• To prepare reports, statistical data and other information that maybe requested by the Asst. Area Director.

• To ensure that any repairs and maintenance issues are reported in a timely manner in order to ensure the health and safety and security of the building environment.

• Any other administrative tasks that will ensure the smooth running of the service.

Finance:

• With the support of the Area. Director devise effective, safe and timely methods for the collection of accommodation and service charges from residents, and to maintain auditable records of payment.

• Ensure that arrears management procedures are adhered to.

• To take responsibility for petty cash and record all transactions in line with policy.

General:

• To contribute to a high quality and effective delivery of service.

• To participate in internal/external meetings as required and attend training, events, conferences and other functions as necessary.

• To participate in regular supervision and IDP and help in identifying your own job-related development and training needs.

• To contribute to and be supportive of young people’s involvement in our services and in all levels of decision making throughout the organization.

• To ensure that all Depaul policies and procedures are adhered to.

• To be successful in this role you will expected to go the extra mile by being flexible with the hours you work always bearing in mind the needs of the business.

• Any other duties commensurate with the role.

What we are looking for from you

When completing your application form please address all the points set out below.

• A commitment to the ethos and values of Depaul including the organisation’s policies and procedures

• Demonstrable experience of working with young and vulnerable people and young families with multiple and complex needs.

• Experience and understanding of challenges and barriers faced by young people in securing accommodation and sustainable education and training.

• Experience of leading a team, establishing processes and relationships.

• Negotiating skills

• Coordinating and organising skills

• Able to work on own initiative but at same time able to exercise sound judgment in knowing when to consult or delegate tasks.

• Able to work flexibly and develop positive working relationships at a range of different levels including staff, volunteers, managers, young people and stakeholders to set and deliver organisational goals and resolve conflicts of interest professionally.

• A clear understanding and ability to implement risk management, information sharing and data security arrangements.

• Awareness of and commitment to equal opportunity and diversity practice. Ability to promote and implement diversity practice and policies and generally treat colleagues and young people fairly and with respect.

• Demonstrate ability to use IT to a level which will enable high quality reporting to be carried out. This should include an ability to use data capture systems including running queries and reports.

• Expertise to manage a medium sized team of staff with responsibility for multiple projects/ services, a range of which of which operate 24 hours per day, 7 days per week

• The ability to provide cover Monday to Friday with occasional management support at weekends.

What You’ll Receive

· Tailored training and development

· Flexible working options where suitable

· 26 days annual leave, rising with service

· Family friendly leave policies

· Pension scheme with employer contributions up to 7%

· Employee Assistance Programme with 24/7 GP access

· Discounts across retail, travel, food, fitness and more

· Cash health plan for you and your family

· Death in service benefit

· Access to legal and practical support

Safer Recruitment

Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About Depaul UK

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.

Our Vacancy

Are you passionate about supporting people to live independently and achieve their goals? If so, this rewarding opportunity at Peabody could be the perfect fit for you.

As a Mental Health Support Worker, you’ll work within our HPFT-funded services in Hertfordshire, supporting adults with lived experience of mental health challenges. You’ll help individuals build stability, develop independent living skills, and move forward in their recovery journey through a person-centred and trauma-informed approach. Working across our services in Welwyn Garden City and Cheshunt, you’ll play a vital role in empowering customers to overcome barriers, improve their wellbeing, and achieve greater independence.

What you’ll do

• Carry out needs and risk assessments, develop and review support plans in line with policies and stakeholder requirements.
• Promote co-production, ensuring customers are actively involved in shaping their own support.
• Support customers to maximise income, access benefits, and manage their finances and household budgeting.
• Help customers maintain their accommodation and prepare for move-on to independent living.
• Accurately record all customer interactions and outcomes using electronic systems, ensuring compliance with contract and performance requirements.
• Liaise with colleagues, partner agencies, and stakeholders regarding safeguarding, welfare, and risk concerns.
• Promote the service to customers and professionals, attending partnership meetings and events where required.
• Support customers with medication prompts and encourage self-management of health and wellbeing.
• Carry out administrative duties and adhere to all policies, procedures, and health and safety requirements.

What you’ll need

You’re a compassionate and resilient individual who is passionate about making a positive difference in people’s lives. You’re able to build strong, trusting relationships and support customers with empathy while maintaining professional boundaries. You’re also organised, adaptable, and confident working both independently and as part of a team in a dynamic environment.

You will also have:

• Experience supporting vulnerable adults, ideally within a mental health setting.
• Strong communication skills and the ability to work effectively with residents, colleagues, and external partners.
• A commitment to delivering excellent customer service and promoting independence.
• Access to a vehicle and a full, valid, UK Driving License. 
• Willingness to work flexibly across services, including occasional evenings, weekends, and participation in an on-call rota.
• Good IT literacy, including confidence using Microsoft Office and data entry systems.
• Knowledge of safeguarding, equality and diversity, and health and safety in supported housing.
• The ability to manage a busy and emotionally demanding workload with resilience and professionalism.
• Confidence working independently, including lone working when required.
• A willingness to work towards (or hold) a relevant qualification such as QCF Level 2 in Health & Social Care or higher.

Please note this role will require an Enhanced DBS check as well as participation in an on-call rota. 

Why join us

At Peabody, our values guide everything we do - Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.

What you’ll get in return

• 25 days’ annual holiday (plus bank holidays)
• 2 paid volunteering days each year
• Flexible benefits scheme including healthcare, dental, tech, vouchers, and more
• Life assurance at 4x your salary
• Up to 10% pension contribution
• Family-friendly policies
• A role where your support helps people thrive

Please read before applying

This role will require an Enhanced DBS check as well as participation in an on-call rota. 

As an employer, Peabody does not provide sponsorship as a licenced UK employer.

Closing date: 14th July 2026

Interviews will be taking place in person on the 23rd and 24th July at our Cheshunt location. 

Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.