Team administrator jobs
BVSC is looking for a Grassroots Development Officer to work with small, often informal voluntary, community and social enterprise (VCSE) organisations across Bexley. This role offers hands-on support to grassroots groups delivering vital services designed and led by the communities they serve, particularly those facing health and social inequalities.
The post-holder will provide practical guidance on governance, funding, safeguarding, sustainability, and other organisational development needs. You will help groups strengthen networks, increase visibility, and overcome barriers to growth, supporting them to deliver even greater impact.
This role focuses on organisations working with young people, older residents, minority ethnic (global majority) and migrant communities, people with special educational needs and disabilities (SEND), and communities in the north of the borough where grassroots activity is most needed.
Key areas of work include:
- Identifying: Engaging with grassroots groups to understand their services, users, and development needs.
- Connecting: Building relationships and establishing a network of micro VCSEs to encourage peer support and knowledge sharing.
- Developing: Offering tailored capacity-building support, including advice on governance, funding, communications, coordination, and premises, and coordinating grant rounds.
- Promoting: Supporting recognition of grassroots groups by health partners and the wider community, boosting their visibility and impact.
We are looking for someone approachable, organised, and committed to equality and inclusion, with experience of supporting VCSE organisations and working with diverse communities.
Don’t meet every single requirement? At BVSC we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway. You may be just the right candidate!
This is a unique opportunity to make a meaningful difference to small community organisations and the people they serve.
At Bexley Voluntary Services Council (BVSC), we’re passionate about strengthening our local voluntary and community sector to make a real difference.
Director of Corporate Services
£62,000 - £68,000
37.5 hours per week (with consideration for 0.8 FTE) and such additional hours as required
Bath with some homeworking, minimum of one day in the office per week
Developing Health & Independence (DHI) is a charity that helps disadvantaged and vulnerable people turn lives around, stand on their own feet and reduce dependency. We do this because we believe everyone should have the chance to achieve their potential to make a valuable contribution to society.
We help young people and adults overcome structural barriers and self-limiting behaviours that are holding them back. Our clients are often disadvantaged or living at the margins, meaning they are disproportionately affected by substance misuse, homelessness, offending, mental health issues and other factors that contribute to social exclusion.
This is an exciting and hugely rewarding opportunity for someone who wants real responsibility for running infrastructure support services in a highly-respected organisation.
Reporting to the CEO and as a member of the Executive Team, the post holder will be expected to drive and manage the central administrative and core infrastructure functions across DHI to ensure we operate safely, securely, efficiently, and effectively.
As well as being closely involved in the day-to-day activities of the functions for which you are responsible, you will provide high level proactive advice, and quality services for the other Directors across all central and client service areas, including, finance and procurement, human resources, information technology development, health and safety, premises, office services, in addition to working closely with our retained HR advisor.
The successful candidate will be comfortable working in partnership with operational colleagues to supply clear, quality assured and compliant best practice processes from the centre, which are developed and implemented collaboratively with those delivering core services to DHI’s client base.
How to apply
Application is by way of a CV and a Supporting Statement.
Closing date: Midnight, Sunday 15th February
Selection and timescales
There will be a two stage selection process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Coeliac UK is looking for an energetic and organised Community and Events Fundraising Manager to lead and grow our community and challenge events fundraising during a maternity cover period.
Job Title: Community and Events Fundraising Manager (Maternity Cover)
Contract Type: Fixed Term (12–14 months), Full Time (35 hours per week)
Location: Head Office, High Wycombe (Hybrid working, minimum 2 days per week in office.)
Salary: £35,000 per annum
Salary band: (GA 4)
Closing Date: 1st March 2026
About the Role
This is a fantastic opportunity to play a key role in delivering high-quality fundraising experiences that inspire and support individuals and groups to raise vital funds for people affected by coeliac disease. You will manage a varied portfolio of challenge events, including flagship events such as the TCS London Marathon and Great North Run, while developing engaging community fundraising initiatives that maximise income and supporter engagement. If you are passionate about supporter experience, events fundraising and making a real difference, we’d love to hear from you.
Key Responsibilities
- Lead the delivery and development of Coeliac UK’s challenge events portfolio, ensuring excellent supporter experiences and strong income performance.
- Oversee the stewardship journey for community fundraisers and challenge participants, ensuring timely, motivating and supporter-focused communications.
- Develop and grow community fundraising activities, including virtual and mass participation events, supporting individuals, groups and schools to fundraise successfully.
- Work closely with Marketing, Digital, Membership and Volunteering teams to deliver integrated campaigns and supporter journeys.
- Manage event budgets, monitor performance and report on income, expenditure and key KPIs.
- Provide day-to-day guidance and support to the Fundraising Assistant, ensuring high standards of supporter care and administration.
About You
We’re looking for an enthusiastic and collaborative fundraiser who brings strong organisational skills and a passion for community engagement.
You will ideally have:
- Experience delivering successful challenge or mass participation events within the charity sector.
- Proven ability to build strong relationships and deliver excellent supporter stewardship.
- Strong project management skills with the ability to juggle multiple priorities and deadlines.
- Confidence using digital tools and CRM systems to manage supporter journeys and analyse performance.
- A positive, proactive and self-motivated approach, with genuine enthusiasm for Coeliac UK’s mission.
About Coeliac UK:
Coeliac UK is the charity for people who need to live without gluten. For over 50 years, we’ve been supporting those with coeliac disease and related conditions by providing trusted advice, funding vital research, and campaigning for better access to safe gluten free food. Our work ensures that no one’s life is limited by gluten.
Closing date: 1st March 2026 (We may close this vacancy early if we find the ideal candidate.)
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
Candidates may also be searching for similar roles such as: Community Fundraising Manager, Events Fundraising Manager, Challenge Events Manager, Supporter Engagement Manager or Charity Events Manager.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Philanthropy Manager
Up to £44,000 FTE per annum, £35,200 actual, plus 8% pension contribution
28 hours per week
Permanent role
Hybrid working – homebased working for the majority of time with a need to attend head office in Godalming on occasions
An exciting opportunity to lead relationships with some of the League’s most influential supporters and secure transformational gifts that will help end animal cruelty in the name of ‘sport’.
What You’ll Do:
As our Philanthropy Manager, you will lead our major donor programme and manage a growing portfolio of high-value individuals, trusts and partners. Working closely with the Director of Fundraising, Chief Executive and senior stakeholders, you will identify, cultivate and steward influential supporters, making compelling asks and demonstrating the real-world impact of their generosity. Your responsibilities will include:
- Developing and managing relationships with major donors, high-value individuals, family trusts and corporate partners
- Delivering an ambitious philanthropy strategy, annual plan and budget
- Building and maintaining a robust prospect pipeline through research, networking and relationship-building
- Working collaboratively with colleagues across the organisation to develop fundraising propositions, related income sources, such as family trusts and corporate partners, and donor updates
· Tracking performance, managing income reporting and maintain accurate records
Who You Are:
We need a confident and inspirational relationship manager with a passion for animal welfare, who possesses:
- Previous experience working with high-net-worth individuals, either in the charity or commercial sector
- Proven success in major gift fundraising
- A strong understanding of major donor fundraising principles
- Excellent written and verbal communication skills
- Experience using CRM systems and managing donor data.
Why Join Us:
We understand the importance of a healthy work-life balance, enjoy flexible working arrangements, including options for compressed hours and remote work from day one. With 28 days (pro-rata) of annual leave, in addition to the public holidays, and a generous employer contribution of eight percent towards your pension scheme, we prioritise your well-being. Additionally, our benefits package includes discounts on shopping, electronics, hospitality and leisure. Find out more about working at the League.
The League Against Cruel Sports is committed to inclusivity and diversity, and we welcome candidates from all backgrounds to apply.
We believe that together we can end animal cruelty in the name of sport. Join us in our purposeful mission to redefine what is acceptable and inspire positive change in animal welfare legislation.
Ready to make a real difference? Don't wait - apply now! We're looking to fill this position quickly and will be reviewing applications on a rolling basis. To apply, please submit your CV along with a covering letter stating what days and hours you are available.
We protect animals from being persecuted in the name of sport. United, we aim to redefine what is acceptable and inspire change.

The client requests no contact from agencies or media sales.
Data and Insights Analyst
Responsible to: Head of Policy, Research and Consultancy
Team: Policy, Research and Consultancy (PR&C)
Hours of work: 21 hours a week with occasional weekend and evening work
Place of work: Home-based (within specified geographical area)
Benefits
- Salary – £30,000 per annum; FTE £18,000 pro rata
- 21 hours per week
- Home-based (with occasional UK travel)
- Working from home allowance at the standard HMRC rate as detailed on the government website.
- 26 days annual leave plus all Bank Holidays (pro rata)
- bhsf cash plan, 3% pension contribution, death in service insurance
- Learning and development opportunities, Employee Assistance Programme
About Re-engage
Re-engage is a charity that is positive about older age and committed to fighting loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.
Our volunteers work together to create better communities and help to enrich the lives of our members by giving them something to look forward to. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age.
Respectful, determined, warm, pioneering, and local: we are Re-engage and we are bringing generations together.
Our vision is a world where no one is ever too old to make friends and enjoy social interaction.
Our mission is to work within communities to end social isolation and loneliness in older people.
Role purpose
In this new role, you will play a pivotal role in strengthening the Policy, Research and Consultancy team’s evidence base and enhance our capacity to generate meaningful insights. As a core member of the PR&C team, you will lead on the collection, analysis, interpretation, and communication of data that informs policy development, supports research outputs, measures impact and underpins consultancy projects.
Working closely with the Head of the PR&C and the team leads, you will ensure high-quality data and analytical thinking drive decision making across the team, contributing to the overall growth plan. You will bring curiosity, adaptability, and a growth mindset, continuously improving analytical approaches, developing new methods, while staying informed on trends related to older people, loneliness, and social isolation.
Key responsibilities
- Data analysis and insight
- Collect, clean, validate, and analyse datasets using both traditional analytical methods and AI-enabled tools to support policy, research, impact, and consultancy activities.
- Develop clear, compelling insights, leveraging machine learning techniques and predictive analytics, to strengthen the organisation’s evidence base and inform decision-making.
- Produce high-quality written reports, dashboards, visualisations, and insight summaries, using BI platforms and automation to communicate findings in accessible and engaging ways.
- Contribute to the development of question design and data collection approaches as part of our monitoring, evaluation and learning (MEL) framework.
- Collect, analyse, and interpret data to support fundraising reporting and bid-writing requirements.
- Identify trends, patterns, anomalies, and opportunities for deeper analysis to enhance cross-departmental understanding.
Policy and Research Support
- Provide analytical inputs for policy development, incorporating AI-supported modelling and forecasting where appropriate.
- Support research projects by developing analytical frameworks, conducting statistical, machine-learning analysis, and ensuring data is used effectively within wider research processes.
- Supply high-quality data inputs, visualisations, and analytical commentary for publications, briefings, and presentations.
- Support the administration of impact and research volunteers, delivering inductions, allocating tasks, communication and providing ongoing support.
Impact and Consultancy Support
- Provide analytical support for impact reporting by analysing outcomes data, applying multi-method evaluation techniques, and producing insight-driven summaries.
- Contribute to consultancy projects by delivering data driven insights, system mapping, and analytical expertise. Using BI and AI-tools to process and analyse big data sets, producing accessible reports for consultants to share with commissioners and relevant stakeholders.
- Support the development of analytical tools, templates and automated workflows that enhance the efficiency, consistency, and quality of consultancy work.
- Support the Research and Impact lead to design, build and analyse the Re-engage annual survey, providing high quality insights.
Collaboration and Continuous improvement
- Support the PR&C team with general administration, including handling the impact mailbox, data entry, and postal mailings.
- Work closely with colleagues across the charity to strengthen data analysis and develop appropriate tools that support effective data use and deliver high-quality and timely support.
- Continuously improve analytical processes, data workflows, and visualisation methods by integrating scalable data practices, to enhance efficiency and data quality.
- Actively seek opportunities to innovate, experiment with emerging AI technologies, and enhance the value of data and insight within the organisation.
- Develop and maintain AI fluency or be willing to undertake training to become AI-fluent, ensuring the organisation remains at the forefront of analytical practice.
- Show a clear commitment to Re-engage's values, culture, and mission to end social isolation and loneliness in older people.
- Take time to familiarise yourself with and follow all Re-engage policies and procedures.
- You may be required to undertake any other duties that fall within the nature of the role and responsibilities of the post. There may be occasional out-of-hours work required.
Skills and Experience
Essential
- Strong experience in data analysis, ideally within policy, research, consultancy, or related fields, with an interest in applying AI-enabled analytical techniques.
- Proficiency in analytical tools such as Excel, Power BI or similar, with the ability to incorporate AI-assisted features for forecasting and insight generation.
- Ability to translate complex data into clear, actionable insights.
- Experience with data cleaning, validation and management.
- Strong communication skills, with the ability to present findings, supported by visualisations or summaries, to both technical and non-technical audiences.
- Self-motivated, organised, and methodical approach to work with excellent time management and ability to work independently and deliver against KPI’s.
- Ability to build positive, collaborative relationships with colleagues across the organisation and work constructively with others.
- Strong attention to detail and an understanding of the importance of brand and commitment to the brand guidelines.
- Excellent organisational skills, with the ability to manage multiple projects simultaneously.
- A collaborative growth mindset and willingness to work closely with colleagues across departments.
- Strong experience of systems mapping and workshop facilitation, with openness to using AI tools to support stakeholder mapping and scenario modelling.
- Experience working with large data sets or administrative data.
- Understanding of, or interest in learning about, loneliness, social isolation and issues that affect isolated and lonely older people.
- A dedicated place to work in your home with sufficient broadband for permanent Wi-Fi and access to multiple cloud-based systems.
Desirable
- Proven experience (3+years) in impact measurement, evaluation frameworks, or outcomes-based reporting, with the ability to integrate AI-supported analysis where appropriate.
- Knowledge of social research methods and statistical techniques.
- Familiarity with data governance, ethics, and responsible data use, including awareness of emerging considerations related to AI.
- AI fluent or willingness to become AI fluent, with a commitment to applying AI responsibly.
- A degree in a relevant field.
- Experience of working in a charity and/or with grant funded projects.
About us
We’re committed to growing a team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our social programme includes multiple interest groups: music, books, gardening etc. as well as monthly coffee and chat sessions, coffee roulette, and other activities. All staff join a regional staff group, to facilitate staff consultation and face to face contact, depending on where you live. Everyone is encouraged to get involved in working groups, and task and finish groups, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do.
The closing date is midnight on 15 February 2026, and interviews will be 5th and 6th March 2026
REF-226 248
ROLE PROFILE: Carers Wellbeing Worker
Responsible to: Services Manager/Senior Wellbeing Worker
Key Internal Stakeholders: Bridgend Carers Wellbeing Team
Engagement teams
Finance team
Wider hub teams
External Stakeholders: Commissioners
Unpaid carers
Partner organisations
Responsible for: Volunteers
Location:Hybrid: Home, office and community based
Salary: £24,285.69 pro rata
Hours of work: This role is permanent, of 16 hours per week.
Monday – Friday, flexible between 8am – 7pm
Key Purpose / WHY?
The Carers Wellbeing Worker will support unpaid carers across Bridgend to establish ‘What Matters’ to them and provide bespoke, person-centred information, advice and guidance to those accessing our services, including, one 2 one support, group work and activities, as well as signposting and referring to relevant agencies for additional support including working with the unpaid carer to complete a proportionate carers assessment to help them on their caring journey.
Working with the senior Carers Wellbeing worker to develop and deliver of a targeted outreach support programme, building on existing partnership working and connecting carers to community resources, preventing the need for escalation to statutory services.
Key Responsibilities / WHAT?
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To be the key contact for all enquiries around the Bridged Carers Wellbeing Service, including monitoring referrals, Bridgend Carers Wellbeing inbox, telephone or online enquiries and referrals through WCCIS.
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To identify, engage with and support individuals who may be in an informal unpaid caring role including carers from seldom heard groups.
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To work with unpaid carers and assist them to articulate ‘what matters to them’, their desired outcomes and signpost / refer individuals to relevant support service to enable them to achieve those outcomes within their own communities.
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Undertaking proportionate carers assessments and reviews – identifying areas of need or change and producing support plans, to achieve outcomes that support the carer to become self-reliant and build a network of support.
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To deliver a regular programme of outreach and engagement events, taking Bridgend Carers Wellbeing services into the community and working in partnership with carers support services. Feeding back suggestions and ideas to the Senior Carers Wellbeing worker to support development of targeted outreach across Bridgend.
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To work with key stakeholders including Bridgend Council, Cwm Taf Morgannwg University Health Board, Third Sector, and other external organisations across Bridgend, in a professional manner.
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Accurate and timely recording and reporting on CRM to support with monitoring requirements.
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The post holder will be expected to be flexible, responsive to change and can organise their own workload daily and to support the demands imposed by the service.
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Support the promotion and marketing of Bridgend Carers Wellbeing services and other carers support services.
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Promoting Carer Awareness through events such as Young Carers Action Day, Carer’s Rights Day and Carer’s Week.
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To adhere to the requirements of Data Protection Legislation and Information Security and Confidentiality policies and procedures.
Volunteer management, workforce planning and development
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Lead by example to build a culture of trust, engagement, learning and continuous improvement to enable staff & volunteers to act as effective ambassadors for the organisation and its services.
Service Development
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Involving, engaging, and consulting with carers to contribute and evaluate current services and shape future services.
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Making individual contributions in staff meetings, supervisions, observations, and reviews, to improve carers health and wellbeing.
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Work within TuVida’s policy framework including safeguarding, health and safety standards and equality and diversity.
Culture
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Role model behaviour with volunteers and wider staff team consistent with the values of the organisation.
General
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To be committed to safeguarding and promoting the rights and welfare of carers and the people they care for.
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To comply with the Code of Practice and Code of Conduct for employee.
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To contribute to the organisation’s public profile and influence / foster good relations with statutory and voluntary bodies.
We are an organisation led by our culture and values.Our expectation is that all employees will adhere to behaviours that demonstrate these values in everything they do and all decisions they make.No matter what role an employee holds in the organisation, we expect them to operate with compassion for our customers and for each other; to fiercely protect and promote the brand and the reputation of the organisation; and to work in a spirit of openness and trust…always challenging practice or behaviour that compromises the reputation or values in any way.
Vision
Values
A society where every person who is ill or disabled and every carer can live well and enjoy life
Pioneering – we will continuously try new approaches and ideas, challenging the status quo.
Uncompromising – we will do what we say we are going to do and when we are going to do it.
Compassionate – we are committed to enabling people to have choice over their care and support.
Person Specification
Essential
Desirable
Qualifications
-
Level 3 Health and Social Care – or willing to work towards
Experience
-
Experience of social care issues and knowledge relating to Adults and Children’s Services provision, including the private and third sector
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An understanding of the needs of carers (young and adult carers), people with a disability, dementia, mental health, substance misuse and people experiencing illness
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Experience of working with a wide range of groups and organisations.
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Experience of multi-disciplinary working across health and social care partners
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Previous experience of working with unpaid carers and their families
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Previous experience of working with Information Advice and Guidance services
Skills & abilities
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Excellent verbal and written communications skills
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Ability to manage and work within a limited budget.
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Must be able to meet deadlines effectively.
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Ability to gather and collect data and information, prepare reports.
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Able to demonstrate the ability to think innovatively and to not accept the status quo.
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Able to demonstrate an ability to assimilate and understand information to provide the correct advice and information quickly and accurately.
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Excellent recording skills including the use of ICT within the workplace (i.e., Microsoft Office, Outlook)
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Previous experience of using CRM e.g., Charitylog or upshot etc.
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Previous experience using WCCIS.
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Experience of presenting information to groups of people
Personal qualities
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Self-aware and able to articulate your own values, strengths and limitations can identify own emotions and prejudices and how these affect decisions and behaviour.
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Reliable and consistent
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Able to acknowledge mistakes and use them as learning opportunities.
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Able to manage stress and pressure and how this may impact on others around them
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Ongoing personal and / or professional development
Knowledge
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A knowledge of and a commitment to equal opportunities
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Knowledge and understanding of relevant legislation for health and social care
Other
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Willing to be flexible with their hours of work and willing to work outside of normal office hours when required, including occasional weekend work when the service needs require.
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Commitment to the values of TuVida
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Current driving licence and access to a vehicle for work purposes.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for a highly motivated and gifted communicator to craft Spotlight’s messages and help us achieve real change.
You will be joining a small dedicated team of anti-corruption experts and campaigners for this busy, varied and multi-skilled role. We have a full programme of work for the year ahead with projects on illicit finance, political integrity, and corporate accountability for financial crime.
Candidates should be exceptional all-round communicators, with significant experience in achieving impact through a range of channels from digital and social media to print, broadcast and events. They will have a track record of driving communications efforts to achieve campaign or policy objectives, as well as experience of developing messages for a wide range of audiences, and translating complex expert subject matter into newsworthy content. The successful candidate will be enthusiastic and proactive, a strategic thinker, an excellent writer and able to apply their skills and experience across a range of different communications channels. They will also have an interest in corruption and its impacts at home and abroad.
Deadline for applications is 23.30 on Saturday 14th February.
About Spotlight
Spotlight on Corruption is a UK based charity which aims to end impunity for corruption, promote political integrity within the UK, and ensure the UK acts as a global leader on fighting corruption. We are a bold, expert voice that pushes forward the anti-corruption agenda in a pragmatic and credible way, consistently punching above our weight in holding the government to account for taking action against corruption, cronyism, and dirty money in the UK.
Key Responsibilities
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Design and deliver Spotlight’s day to day communications and public messaging to ensure we achieve real reforms and impact in tackling corruption and protecting UK democracy.
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Secure strategic and influential media coverage by developing and maintaining relationships with journalists, developing ideas for stories, and identifying key communication opportunities to get Spotlight’s messages across, including by monitoring daily news.
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Build Spotlight’s reach and influence online with target audiences (politicians, civil servants, journalists, civil society, and funders) by maintaining Spotlight on Corruption’s website, social media accounts and mailing lists, and working with colleagues to develop engaging content.
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Develop newsletters, press releases, website copy, social media posts, and other communications materials, including scripts for, as well as filming, videos on Spotlight messages that appeal to different audiences.
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Develop a communications strategy for the organisation to implement its three year strategy which builds and secures Spotlight’s reputation as a leading anti-corruption organisation.
For full job description and person specifications please see the attached Job Description
Working arrangements
Full-time, 35 hours per week. Working from home required, but with one day a week in the office near London Bridge. Must be based in or near London. We support flexible working arrangements and operate a nine day fortnight. Attendance at networking events and being on-call for media work outside of office hours occasionally required.
Responsible to: Executive Director
Applications should be made by way of a covering letter setting out suitability for the role set against the person specification, and a CV.
Short-listing will take place w/c 16th February.
Interviews for short-listed candidates will take place via Zoom (first round). There will then be in-person interviews in London following that (for those who progress to the second round).
Spotlight on Corruption shines a light on the UK’s role in corruption at home and abroad.
The client requests no contact from agencies or media sales.
A place to create moments that matter
Salary: £30,878 per annum
Location: Peterborough, Hybrid (3 days in the office)
Contract Type: Permanent
Hours: Permanent, 35 hours per week, Monday - Friday between 8am and 6pm.
Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.
It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.
For a career that means more and makes a meaningful impact on society, this is the place to be.
About the role
We’re looking for a customer focused, curious and resilient Complaints Resolution Partner to join our busy Complaints team. This is a role where you can genuinely make a difference - supporting customers when things haven’t gone as expected and helping turn difficult moments into positive outcomes.
You’ll investigate issues thoroughly, working closely with contractors and internal teams to understand what happened. Your clear, well written responses will reflect empathy, accuracy and professionalism, helping customers feel heard and supported.
You’ll be working in a fast paced environment, managing multiple cases at once and keeping customers updated throughout the process. You’ll need to work confidently to regulated timescales and ensure we remain compliant with Housing Ombudsman requirements - all while maintaining a friendly, calm and solution focused approach.
By following our policies and using your insight to spot learning opportunities, you’ll contribute to fair outcomes, continuous improvement and stronger relationships with our customers. Your work won’t just resolve complaints - it will help shape better services for the future.
If you’re empathetic, organised, a strong communicator and passionate about providing great customer experiences, we’d love to hear from you.
Salary
The spot salary for the Complaints Resolution Partner post is £30,878 per annum for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.
About you
• You'll have extensive complaint handling experience in a regulated environment, dealing with stage 1 and/or stage 2 complaints including the awareness of the regulations set out by an Ombudsman.
• You'll also have exceptional customer service skills, with the ability to listen attentively, empathise with customers, and respond impartially.
• As we adhere to a regulated process with defined timescales for handling complaints, you'll be process-oriented, driven by a passion for problem-solving and ensuring issues are resolved within given timeframes.
• Strong influencing and stakeholder engagement skills are essential, as you'll collaborate with other departments to investigate circumstances and conduct thorough root cause analysis.
• Meticulous attention to detail, accuracy, and excellent verbal and written communication skills are crucial as we strive to resolve complaints with a positive outcome.
A place to build a future
We’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.
And because we believe great work deserves great rewards, here’s what you can look forward to:
• Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
• Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.
• Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.
• Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.
• Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance.
• Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed.
We’re Committed to Inclusion
We believe diversity makes us stronger and we’re committed to creating a place where everyone feels valued, respected, and able to thrive.
Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen.
Because this isn’t just a workplace – it’s a place to belong.
Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.
If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.
Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.
You may also have experience in the following: Complaints Management, Resolution Advisor, Customer Service Advisor, Administration, Customer Care, Inbound Calls, Customer Service Officer, Admin Exec, Call Centre, CRM, Query Resolution, Contact Centre, CRM, Customer Service Executive, Customer Service Administrator etc.
REF-226 303
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a committed individual with strong experience of working with vulnerable women to provide essential, tailored casework support for residents living in Ella’s’ safe house accommodation. You’ll need to be caring and professional, passionate about the vision and mission of Ella’s, and able to maintain and develop strong partnerships with other community organisations and groups, both locally within boroughs and London-wide. The ideal candidate will be welcomed into a small but dynamic organisation, supporting and empowering women to recover from the trauma they’ve been through, and build lives that are safe and free.
Special conditions
● You will be asked to provide an enhanced DBS check.
● Due to the nature of this work, this role is for women only.
● The postholder is expected to take part in the out of hours on-call service.
● Ability and willingness to work flexibly, and at other Ella’s locations.
Two reasons why you should join Ella’s
1. You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free.
2. You will work in a great place: We are a passionate, growing organisation. Of our staff, 100% say they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive of one another.
Job description
The purpose of this role is to provide essential, tailored casework support for residents living in Ella’s’ safe house accommodation. The main responsibilities of this role are:
● Provide one-to-one support for safe house residents This includes ensuring that survivors understand their rights and that these are met, coaching survivors to identify and work towards their personal goals, supporting survivors to access appropriate services/treatment providers and ultimately be supported into independence.
● Manage social work students, placements and interns.
● Maintain and develop borough related relationships.
We are looking for a passionate individual who has strong experience of working with vulnerable women, is aligned with the vision and mission of Ella’s and can maintain and develop strong partnerships with other community organisations and groups, both locally within boroughs and London-wide. The ideal candidate will be welcomed into a small but dynamic organisation, supporting and empowering women to recover from the trauma they’ve been through, and build lives that are safe and free. The role also offers opportunities to contribute to the direction and vision of Ella’s.
Key tasks
Casework provision
● Provide high quality casework support to residents (housing, financial, legal, mental health, and physical wellbeing support)
● Support survivor empowerment to speak out and self-advocate
● Carry out regular risk assessment with survivors and respond to any safeguarding concerns as per Ella’s’ safeguarding procedures
● Provide day-to-day support and build trusting relationships with the service users
● Be sensitive to the rapidly changing emotional and physical needs of the service users and respond accordingly
● Manage all paperwork, processing any personal data in accordance with Ella’s’ policies and procedures
● Ensure casenote records are recorded within 24 hours of each service user contact using Ella’s’ case management system
● Assist service users with administrative tasks as required: reaching out to supporting agencies, booking appointments, form-filling, and attending appointments
● Assume an advocacy role during external appointments, if required
● Assist in writing covering letters and support letters to compliment service users’ application forms, advocate for the service user in specific needs, or to keep other organisations updated as required
● Research the requirements for benefit applications and assisting service users to complete (as required)
● Liaise effectively with other agencies involved in the care or support of service users to ensure their needs are sufficiently met
● Manage referrals and new intakes
● Help create survivor led support plans
● Work collaboratively with other accommodation caseworkers
● Encourage and supporting survivors to attend sessions and activities inside and outside of Ella's
Volunteer coordination
● Oversee social work students and/or interns placed within the safe house, with support from the service manager
● Ensure relevant policies and procedures are upheld by self, all volunteers and visitors who come into contact with survivors
● Adhere to and ensure all students and interns have a good knowledge of Ella’s’ casework management forms and recording systems and oversee the consistent use of these
● Provide regular supervision to students and interns Safeguarding, and health and safety
● Work in collaboration with the Safehousee and Facilities Manager
● Ensure all major incidents, accidents, safeguarding concerns or potential hazards are managed, reported and recorded according to Ella’s’ policies and procedures
● Participate in the identification and assessment of risks and implement agreed working procedures to minimise their impact; writing risk assessments as required
● Promote awareness of health and safety amongst service users, including those who use emergency/on call systems, fire prevention and control systems as necessary
● Ensure the location confidentiality of Ella’s’ premises to protect survivors and safeguard staff and volunteers
● Participate in any relevant Safeguarding training and keep up to date with any changes to Ella’s’ safeguarding policies and procedures
Accommodation and risk management
● Run regular house meetings and house outings for residents
● Support residents with housing benefit and service charges
● Manage all paperwork in the premises, processing any personal data in accordance with Ella’s’ Data Protection Policy and procedures
● Handle emergency situations calmly and professionally
● Ensure all safety and security procedures are followed to keep self and others safe
● Maintain a safe and secure working environment
● Ensure the location confidentiality of Ella’s’ premises to protect survivors and safeguard staff and volunteers
Other/general duties
● Develop strategic partnerships with local agencies working within the Violence Against Women and Girls sector and other local organisations or businesses that could enrich the work of Ella’s
● Take part in the out of hours on-call service
● Attend any training required for the role, keeping up to date with any developments and changes within the sector
● Represent the work at Ella’s with integrity at all times
● Adhere to all of Ella's policies and procedures at all times
● Be an active member of the organisation, attending any team meetings that are required and contribute to Ella's’ strategic goals and input into its direction of growth
● Attend monthly supervision with the service manager and keep in regular contact
● Manage all paperwork, processing any personal data in accordance with Ella’s’ policies and procedures
● Support Ella’s’ fundraising and external communications by assisting with the gathering of stories, data and so on
● Complete any other duties as directed by the service manager which are within the scope of the role
See attachments for Person Specification and how to apply.
Our mission is to ensure survivors of trafficking and exploitation have all they need to recover and build lives that are safe and free.
The client requests no contact from agencies or media sales.
Job Title: Children's Support Worker
Location: Warwickshire - Travel required across Warwickshire, predominantly North Warwickshire and Rugby. Use of a car is essential to the role.
Salary: £25,857.12 per annum
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
We are recruiting for a Children’s Support Worker who will be working closely with children and their parents who are living in our dispersed accommodation refuges escaping domestic violence and other forms of violence and abuse, to provide personal welfare support and ensure that our clients are provided with a safe, supportive, and welcoming environment.
A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment. The post holder will support children who have witnessed or experienced domestic violence and plan and provide stimulating, safe, and appropriate play opportunities.
Please note that post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
A driving license and access to a car is essential to the role.
Closing Date: 09:00 am 12 February 2026
Interview Date: 27 February 2026
The client requests no contact from agencies or media sales.
Job title: Communications Manager
Reports to: Senior Manager, Team and Operations, RSTMH
Hours of work: Full time (this role is office based located near Russell Square and Chancery Lane, London)
Salary: £36,000 - £40,000 per annum, dependent on experience
Job type: Permanent
We are looking for a permanent and full-time member of staff to help develop and communicate RSTMH’s role within tropical medicine and global health. We need a passionate and creative communicator who can play a key role in meeting our communications objectives. This role is office-based in central London, with the option to work from home on Mondays.
RSTMH is a membership society formed in 1907, with around 1,800 members and Fellows in over 100 countries. We work to improve tropical medicine and global health by enabling and promoting research, sharing knowledge and convening networks through our members and Fellows and beyond. The Communications Manager will have the opportunity to develop and enhance RSTMH’s reputation as a credible and trusted voice in tropical medicine and global health.
This is a wide-ranging and exciting role. You will lead on implementing the organisation’s communications strategy, working with the leadership team to ensure it meets the aims of the wider RSTMH strategy. You’ll maintain and further develop the website and social media platforms, build links with media contacts, and source, commission and develop content. You’ll manage relationships with key suppliers, including website developers, strategic partners, digital media and creative agencies. You’ll also be responsible for delivering RSTMH’s newsletters to our members and Fellows, and global network of supporters.
We’re looking for someone ambitious and solutions-focused with a passion for communications to deliver creative and innovative content, and establish analytical systems to monitor our progress.
THE ROLE
- Implement RSTMH’s communications strategy, in line with the wider organisational goals – developing short- and long-term strategic plans
- Develop communication plans for all areas of RSTMH, working with department managers to execute
- Full ownership of the website, including content updating and monitoring for consistency and currency, managing any development work and integration with other systems
- Manage social media channels for RSTMH, and develop strategies to engage wider networks
- Accountable for our joint venture website, grow: including developing a strategy for updating and maintaining the listings and income generation through advertising and/or sponsored posts
- Commission, source, write, edit and proofread engaging and relevant content for the website and social media channels, providing editorial support as required and building a network of expert contributors
- Track engagement across media channels and email marketing, and produce monthly reports for leadership team showing activity
- Ensure RSTMH’s brand and editorial guidelines are maintained in all of the Society’s work, including all communications by the team
- Full responsibility for fortnightly newsletters for RSTMH members and Fellows, and monthly newsletters for non-members with strategies to convert non-members
- Create and maintain Society level communications calendar
- Monitor developments in global health and tropical medicine, especially in order to inform policy work with our Policy and Advocacy Committee
- Establish a network of media contacts for the Society to promote its work, signpost experts, and raise its own profile
- Represent RSTMH externally with key partners, at relevant conferences and industry events
- Support on income-generating activities across RSTMH, particularly new memberships, conversions, journal promotion and event marketing
- Establish and maintain systems to report and evaluate RSTMH’s digital platforms and activities
- Support key RSTMH spokespeople, including the Chief Executive, with media briefings, press releases and key messaging
- Fully manage the communications budget
- Responsibility for promotional materials including flyers, event signage, merchandise and handouts
- Working across all aspects of RSTMH communications
PERSON SPECIFICATION
Essential experience
- 5 years’ experience within a digital communication role
- 3 years’ experience developing and maintaining websites and social media for a campaign, cause or organisation
- Proven experience working in an editorial capacity, developing compelling copy for online audiences, with a varied portfolio of written work
- Experience of digital content creation, commissioning and management
- Proficiency in HTML newsletter creation, working to tight deadlines, collaborating with other departments, and using mail clients
- Experience of managing suppliers, partners and contributors
- Familiarity with design software for creating digital assets, such as Canva
- Knowledge of CRM databases
- Experience with digital advertising and promoted social media posts, analysing trends, reviewing efficacy, and adjusting campaigns in real time
- An understanding of the academic and research communities
Personal attributes
- Self-starter, able to work proactively and intuitively
- Work to varying timelines and prioritise own workload accordingly
- Passion for tropical medicine and global health
- Good team player, with an understanding of the challenges of working in a small team
- Resilience under pressure
- Flexibility to work outside of office hours, and to travel within the UK and beyond, as required
- Ability to communicate with a range of people of different levels, disciplines and backgrounds
Desirable
- Knowledge of Mosaico and SparkPost for building HTML emails
- Experience running websites on Drupal 10
- Some experience using CiviCRM
- Existing network of experts in the tropical medicine and global health space
The deadline for this role is 5pm GMT 4th March.
Please click the apply button and send your CV and a supporting statement of up to 1,000 words (where it asks for your cover message or covering letter) to include how your experience matches the duties and skills for the role, it will be sent automatically to us.
N.B. Applications submitted without a supporting statement may not be considered.
No agencies please.
Please send your CV and supporting statement of up to 1,000 words to include how your experience matches the duties and skills for the role, it will be sent automatically to us. Applications submitted without a supporting statement may not be considered.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB TITLE: Senior Marketing Manager
REPORTING TO: Head of Marketing & Communication
HOURS: 36.25 / Full time
LOCATION: Onsite, with the option of hybrid working
Job Purpose At Waverley Abbey, we seek to extend and build the Kingdom of God through encounter with Him, through practical education, exceptional hospitality and enterprise — for the spiritual and cultural renewal of this generation and generations to come. As Senior Marketing Manager, you will play a central role in delivering this mission by overseeing the day-to-day operation of the marketing department, ensuring the effective execution of integrated campaigns and digital activity that grows awareness, engagement, and revenue across Waverley Abbey’s family of products and brands. You will work collaboratively with the Head of Marketing to translate strategic priorities into effective, well-executed marketing activity, coordinating the work of the wider team, championing a digital-first approach, and ensuring all output is consistent with our brand guidelines, increasing brand awareness and delivering significant revenue growth.
Key Responsibilities 1.
Operational Leadership & Team Coordination
> Provide day-to-day coordination and workflow management across the marketing function, overseeing the work of the Junior Marketing Manager (College), Digital Marketing Assistant, CRM & Data Assistant, and relevant freelancers.
> Ensure prioritisation, capacity planning, and timely delivery of campaigns, content, and marketing assets.
> Work with the Head of Marketing in building a collaborative, high-trust culture marked by creativity, excellence, and servant hearted leadership.
> Help develop team capability through informal coaching, guidance, and operational support.
> Support the Head of Marketing in strategic decisions, messaging considerations, and brand positioning, including helping to manage and mitigate any reputational risk to Waverley Abbey. 2. Campaign Planning, Delivery & Performance
> Lead the planning, rollout, and optimisation of integrated marketing campaigns, ensuring they are delivered on time, on brand, on budget and exceeding targets.
> Work with product owners (College, Every Day with Jesus, House & Estate, Fundraising, House of Prayer) to understand goals, shape briefs, and translate objectives into actionable marketing plans and activity.
> Manage the integrated marketing calendar, ensuring strong forward planning and cross-department coordination.
> Analyse and report on campaign performance, audience growth, and acquisition costs, applying insights to continual improvement.
3. Marketing Execution and Channel Management
> In collaboration with the Head of Marketing, oversee the execution of Waverley Abbey’s digital communications, including email, social media, websites, SEO, and paid digital advertising, ensuring alignment with the strategic priorities.
> Lead the ongoing optimisation and enhancement of Waverley Abbey’s digital ecosystem, coordinating with internal teams and external agencies to improve user experience, engagement, and conversion.
> Develop and deliver world-class email marketing activity, including planning, segmentation, content development, and copywriting.
> Ensure consistent brand and messaging application across all digital touchpoints.
4. Brand Alignment & Creative Workflow
> Support brand guardianship by ensuring all marketing output adheres to Waverley Abbey’s Brand Guidelines and reflects our identity, voice, and values.
> Partner with the creative team to ensure smooth creative workflows, timely asset delivery, and strong quality control.
> Work with external agencies as needed to support campaign execution and growth initiatives.
5. Stakeholder Collaboration & Cross-Organisational Working
> Collaborate with internal stakeholders across the organisation and strategic partnerships to understand needs, shape initiatives, and ensure campaigns support strategic objectives and revenue goals.
> Support the Head of Marketing in internal communication and reporting requirements. 6. Support Fundraising Activity & Supporter Engagement
> Support fundraising by contributing to campaign execution, supporter communications, digital journeys, and supporter engagement activity.
> Help ensure fundraising messaging is effectively integrated into relevant marketing channels and digital touchpoints. Person Specification Personal Faith
> Committed Christian in agreement with Waverley Abbey’s Statement of Faith (E)
> Committed to pray with and for the vision and ministry of Waverley Abbey (D) Personal Circumstances
> Flexibility to work between 8am and 6pm, and occasional evenings and weekends as the role requires (D) Experience
> Previous experience at the level (E)
> Previous experience in a charity, ministry or educational setting (D)
> Administration experience (E)
> Handling of invoices/payments etc. (E)
Education, qualifications and other requirements
> Relevant University degree (D)
> CIM (D) Knowledge
> Word/Excel/Outlook (E)
> Google Analytics (E)
> HubSpot/CRM (E)
> ClickUp/Monday/Asana (E)
> InDesign/Wordpress (D) Skills
> Excellent written and verbal communication (E)
> Friendly and professional approach (E)
> Ability to work as part of a team (E)
> High level of accuracy and attention to detail (E)
> Ability to work calmly under pressure, prioritise & meet deadlines (E)
> Flexibility and adaptability (E)
Job Description
The Listening Place (TLP) is an award-winning charity providing face-to-face, compassionate and non-judgemental support for people who feel that life is no longer worth living. Since opening our first site in Pimlico in 2016, we have grown to four sites and our service is delivered by over 850 active volunteers.
This is an exciting opportunity to join a small, dedicated team and play a vital role in helping TLP to grow and support more people struggling with suicidal feelings. You will manage two key growth areas in fundraising: community and corporate. By crafting exciting partnership proposals and delivering high-quality events, you will help TLP build on its fundraising success in these areas. You will use your relationship management skills to keep donors not just satisfied but motivated to support TLP.
We are committed to welcoming everyone from all backgrounds and communities and creating inclusive teams. If you have a disability, a learning difficulty (such as dyslexia) or a medical condition that may affect your performance during the selection process or in the role, we are very happy to make reasonable adjustments to support you.
Scope and purpose
The Corporate and Community Fundraising Manager will be the second most senior position in the fundraising team and will lead on the development of TLP’s community and corporate fundraising streams. Having seen significant growth over the past five years, from circa £50k per annum, to more than £400k, the post holder will oversee the continued development of these fundraising streams. The post holder will achieve a strong return on investment by proactively identifying new leads, effectively stewarding supporter relationships and providing an engaging and exciting ways for individuals to support The Listening Place. As a senior member of the fundraising team, the post holder will also build a successful, committed team, driving performance and contributing to the strategic direction of TLP’s fundraising function.
Duties and responsibilities
- Deliver the continued growth of corporate and community fundraising at TLP (combined £475k target in 2026/27) in line with investment in this area to help ease the pressure on major donor and trust fundraising.
- Generate new corporate and community fundraising leads by mapping TLP’s volunteer and supporter networks as well as exploring cold leads which align with TLP’s mission and vision.
- Develop engaging, inspiring materials to help secure new corporate leads including presentations, brochures and video.
- Represent TLP externally at corporate and community events, networking opportunities, and sector forums to raise awareness and build strategic partnerships.
- Deliver and oversee excellent stewardship with all corporate and community supporters, establishing effective, long-lasting relationships with supporters and stakeholders including a creative approach to thanking supporters.
- Develop materials and build a personal brand which inspires volunteers to participate in TLP events or to run their own fundraisers.
- Manage an exciting and engaging roster of annual events for volunteers and corporate fundraisers to participate in, including creating new events based on supporter data, as well as looking for ways to improve existing events and phasing out events where necessary.
- Monitor and evaluate fundraising performance, using data and supporter feedback to refine strategies, improve engagement, and encourage growth.
- Work closely with the Head of Fundraising and Communications to forecast income in community and corporate fundraising as well as setting budgets that enable us to deliver on ambitious targets whilst still delivering a competitive return on investment.
- Establish effective relationships across the staff and volunteer network which creates a culture that supports fundraising within TLP whilst also enabling volunteers to focus on TLP’s core mission and vision.
- Build a dependable, detail-oriented team to support the administrative management of corporate, community and individual giving at The Listening Place whilst encouraging their development as TLP fundraisers in their own right.
- Undertake any other duties as requested by line management and in line with business needs
Person specification
Essential requirements
- Self-starter with excellent verbal and written communication skills able to translate TLP’s model into compelling materials and pitches.
- Strong interpersonal skills - a relationship builder with a flexible, entrepreneurial approach, the ability to develop and maintain strong working relationships with donors, volunteers and internal stakeholders.
- Highly organised - excellent time management skills, the ability to prioritise own workload and multi task to meet targets and deliver events.
- Good understanding of event management including problem solving skills and an ability to adapt quickly when encountering obstacles.
- A strategic mindset, with the ability to identify trends, plan ahead and build clear plans based on data.
- Computer literate - familiar with common Office programmes and fundraising databases.
- Clear understanding of and ability to apply the legislation affecting corporate and community fundraising.
Desirable
- Successful track record of delivering community fundraising programmes and activities.
- Fundraising / marketing qualification.
- Experience of managing volunteers.
- Knowledge and appreciation of mental health issues/suicide prevention in the UK.
Benefits:
- 3% employer contribution towards pension
- 25 days annual leave plus bank holiday
- Access to Medicash health benefits and critical illness cover after three months of employment
- Employee Assistance Programme
Application process: Please submit a CV and cover letter (maximum one A4 page) by Friday 18th February.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Tools With A Mission (TWAM) is a Christian charity dedicated to empowering people to create their own livelihoods. We collect unwanted tools from across the UK, refurbish them into professional trade kits, and ship approximately 25 containers - over 200 tonnes of equipment - annually to support around 500 skills training centres, churches and charities in seven countries.
As Logistics Coordinator, you will oversee our ʻlocal-to-globalʼ supply chain, ensuring that refurbished toolkits reach our partners in Africa efficiently. You will plan shipping loads, prepare and coordinate shipping, control stock and inventory, liaise with stakeholders, control and analyse costs and movements, and network with in-country teams and recipients.
Giving communities tools to build a future for themselves.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Veterinary Practice Manager
We have an excellent opportunity for a self-motivated, flexible and professional individual with outstanding leadership, organisational and relationship-building skills to join the dedicated Veterinary Team as Practice Manager.
Position: Practice Manager
Location: Based at the fully equipped veterinary hospital at Brookfield Farm, near Honiton
Hours: 37.5 hours per week, 08.00-16.30, Monday-Friday
Salary: £44,046 per annum
Contract: Permanent
Closing Date: Sunday 8th March. However, we reserve the right to close this role early if a suitable candidate is found.
About the Role
As Practice Manager, you will be responsible for the effective day-to-day management of the Veterinary Department, ensuring that people, processes, and resources work seamlessly to support the delivery of high-quality clinical services to donkeys, mules and horses within our care.
Key responsibilities include:
· Acting as the point of contact with regards to staff, estates and facilities, fleet, security and budget
· Triaging veterinary service calls and laboratory results
· Managing the duty and out of hours rota
· Directing and managing the veterinary administration team
· Effectively managing the department budget alongside Head of Clinical Services (Clinical Director)
· Handling and approving purchase orders (including capital and overseas payments), processing invoices through procurement/EBIS, and managing stock levels and ordering for farriery supplies.
· Acting as the main point of contact for professional and security contractors
About You
We are looking for someone with demonstrable working knowledge of veterinary clinical service provision.
You will have experience of
· Using legislation, governance and professional standards relevant to the provision of veterinary services to equines in the UK.
· Effective budget management (including preparing, monitoring and reporting) and ability to work within financial constraints.
· Effectively leading a team.
· Working calmly under pressure and managing competing priorities.
You will also have excellent communication, report writing and interpersonal skills and excellent computer literacy skill including database utilisation, email, PowerPoint and Excel.
As part of the process, you will be asked to upload your CV and Cover Letter once you click to apply.
Benefits include
· Competitive pension.
· Life assurance – 2 x annual salary.
· Healthshield.
· 31 days holiday (including Bank holidays), rising to 34 will each full year of service.
· Wellbeing team.
· Recorded Pilates and Yoga classes.
· Long service awards.
· Healthshield plan
· Free parking.
· Subsidised restaurant and shop.
About the Organisation
The sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.
The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.
You may also have experience in areas such as Practice Manager, Practice Supervisor, Clinic Manager, Clinic Supervisor, Vet, Veterinary Practice Manager, Veterinary Practice Supervisor, Veterinary Clinic Manager, Veterinary Clinic Supervisor, Clinical Practice Manager. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation