Training manager volunteer jobs
We are an award winning charity, regiestered with the Charities commission, 1159007, and thanks to funding from the National Lottery Community Fund, we are seeking a person to coordinate, promote, and support the events and activities of Let’s Grow Preston through high-quality communications and practical logistics.
We’re looking for someone calm, sociable, enthusiastic, confident, creative, and well-organised, with the ability to produce engaging content across a range of media channels and build strong relationships with stakeholders to boost community engagement and fundraising.
You’ll also provide hands-on support: loading equipment, preparing event packs, collecting and distributing food, and gathering information for funding applications and reports to the Board of Trustees.
While the role is primarily focused on communications and general administration on behalf of the charity, it’s varied and active; you’ll regularly support events and be willing to get stuck in wherever needed.
Regular evening and weekend work will be required as part of the LGP events and community support.
A full, clean driving licence is essential, as the role involves driving the charity van. Although exceptional candidates without one may still be considered based on other strengths.
Key Responsibilities
· Act as the first point of contact for all visitors and for general enquiries - managing the everyday admin — phone calls, emails, and unexpected (sometimes bizarre!) requests — with sensitivity and efficiency, filtering out what doesn’t need to reach senior staff.
· Communicate regularly with LGP’s network of community groups, schools, partners, and stakeholders across the PR postcode.
· Maintain friendly, professional communication with internal and external contacts in the public, private, and voluntary sectors.
· Support staff to ensure all communications reflect LGP’s tone, values, and visual identity.
· Ensure all volunteers have access to the volunteer handbook, and communicate policy updates in a timely and clear manner.
· Oversee LGP’s calendars to coordinate activities, sessions, equipment, van use, and resource availability — ensuring everything runs smoothly and safely.
· Promote and support the delivery of key events such as the Spring and Christmas Fairs, including marketing, logistics, and on-the-day coordination.
· Uphold health and safety standards and maintain accurate records related to activities, equipment, and participant engagement.
·Collate and format reports and presentations for funders and the board, using content provided by the team — ensuring they are visually engaging and aligned with our brand.
·Support team leads in building relationships with local businesses to increase community engagement and secure corporate support.
·Produce regular newsletters and updates for LGP’s website and social media (Facebook, Instagram, X), using tools like Canva to create engaging, on-brand content.
·Contribute to the creation and delivery of a wider communications and publicity strategy.
·Embody and promote the spirit, culture, and values of Let’s Grow Preston in everything you do.
·Any other duties reasonably required as part of the role.
Essential Qualities
•Minimum 5 GCSEs at Grade A–C (or equivalent), including English and Maths
•At least 2 years’ experience in community engagement, project coordination, or similar roles
•Experience working with a diverse range of people — from those in crisis to professionals and politicians
•High level of IT competency, including Google Suite and Microsoft Office
•Excellent communication and interpersonal skills, able to be social with a variety of different people.
•Strong time management and ability to prioritise a varied workload
•Experience using social media and promotional tools (e.g. Canva)
•Confident writing, editing, and presenting skills
•Flexible, self-motivated, and capable of working independently and as part of a small team
•Proactive and reliable — you take ownership of your responsibilities and follow through
•Able to respond positively to challenges, feedback, and shifting priorities
•Committed to learning and personal development, including undertaking relevant training such as safeguarding and EDI
•Demonstrates initiative, resilience, and the ability to handle pressure and competing deadlines
•Empathy and sensitivity to the challenges faced by individuals and communities
•A positive, can-do attitude and belief in the power of community and environmental action
•Commitment to inclusive working, with a clear understanding of equality, diversity and anti-discriminatory practice
•Comfortable working alone and trusted to represent the charity with professionalism and care
•Ability to build effective working relationships with a wide range of people
•Able to stay calm, use tact and diplomacy, and find constructive solutions to problems
•Willing and able to contribute to the charity’s development, including strategy work, board reports, and cross-team collaboration
•Understanding and commitment to upholding all relevant policies, including Safeguarding, EDI, and the Code of Behaviour
Desirable Qualities
• RHS (or equivalent) Level 2 in Horticulture, or currently working towards it
• Experience of successfully applying for grant funding (£1,000+)
• Experience in developing new activities or projects aligned with charitable aims
• Knowledge of local communities within Preston and the wider PR postcode
Safeguarding and Inclusion
Let’s Grow Preston is a welcoming, inclusive charity that values the diversity of the people and communities we serve. All staff are expected to uphold our Safeguarding, EDI and Code of Behaviour policies as a core part of their role.
General terms and conditions
Salary: £16900
Contract This post is funded until 2027
Hours: 25 hours per week with weekend and evening work. TOIL is available
Pension: Automatic enrolment into a workplace pension
Probationary Period: The post is subject to a probationary period of 6 months, in which time the employee is expected to demonstrate their suitability for the post.
Holidays: 25 days p.a. plus 3 occasional days ( taken between25th December and 1st January) and statutory bank holidays
Place of work: Based at Ashton Walled Garden and travel across the PR postcode
Other: A full driving licence and access to your own or public transport is essential for this position. An enhanced DBS check is essential
How to Apply
Please send your CV and a covering letter outlining why you’re the right fit for this role.
Please include contact details for two referees and indicate whether we may contact them prior to interview.
Deadline for applications is 17.00hours 2nd February 2026
Improve and maintain green spaces and physical and mental wellbeing through social therapy in horticulture



The client requests no contact from agencies or media sales.
Family Support Worker
Maternity Cover up to 12 months
£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)
Essex and surrounding areas, including Romford, Ilford, Harlow, Loughton, Chelmsford
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Worker for a fixed term period of up to 12 months, on a full time basis (35 hours per week) to deliver a high-quality family support service as part of our Essex Care Team.
Reporting to the Family Support Manager of the Essex Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
Location:
This role covers Essex and surrounding areas, including Romford, Ilford, Harlow, Loughton & Chelmsford.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
· We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Time off in Lieu
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
Robust training and development programmes to support your learning and growth
If you’d like to find out more about these benefits and working with us, please visit our website.
As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website via the link and apply online.
Interview Date to be confirmed
Please disclose on your application form if you have used AI for any part of your job application.
Interviews will take place at our Essex Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
About the Role
Citizens Advice, in partnership with The Trussell Trust, have been running the Help through Hardship Helpline (formerly the Trussell Trust Foodbank helpline) for just over a year. The helpline has been highly successful in reaching those clients most in need. To date Citizens Advice has answered nearly 57,000 calls, helped feed over 70,000 people and recorded £13 million in expected financial gains for clients.
The Helpline has been extended to local Citizens Advice offices and we're looking for new advisers to join our team in Liverpool who will provide information and advice on the issues clients are facing, and help them access foodbank vouchers.
The successful candidate will provide generalist advice in a wide range of enquiry areas such as benefits, housing and employment. You will provide telephone advice within the working hours of the service and work with the on-site supervisor to support Clients most in need.
You will have excellent communication skills, be confident, motivated and willing to try new things. We’re not looking for the finished article, if you have the right attitude then we can help to develop your skills.
Requirements
Desirable
1. One years’ experience of delivering generalist advice within Citizens Advice or another quality assured environment such as AQS.
Essential
2. Good IT knowledge with an ability to support delivery of advice
3. Ability to support and encourage others in using online systems and resources to enable them to self-help.
4. Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony.
5. Understanding of barriers individuals have to accessing telephone services.
6. Ability to give and receive feedback objectively and sensitively.
7. Effective oral and written communication skills, with particular emphasis on telephone work.
8. Ability and willingness to work both on own initiative and as part of a team.
9. Willingness to learn and develop skills and be flexible with service delivery.
10. Understanding of the issues affecting society and their implications for clients and service provision.
11. Ability to assist with research and campaigns works by providing information about clients’ circumstances
12. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.
About us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 18 February 2026
Ref 7292
Save the Children UK is looking for an experienced Legal Counsel to join the team in a key role providing expert legal advice, supporting compliance, and managing legal risk across the organisation.
If you're a qualified lawyer with relevant experience looking to take on an exciting new challenge and create meaningful impact, we'd love to hear from you.
About us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the role
As Legal Counsel, you will provide high-quality, pragmatic legal advice across a broad range of charity, commercial, contract and regulatory matters.
Working within an experienced legal team collaborating on complex and high-impact legal matters, you will support SCUK's legal and compliance obligations, assist with risk management, instruct external counsel when needed, and contribute to a culture of ethics, integrity and safeguarding. You will also support the development of legal tools and training to empower colleagues to operate with confidence and compliance.
In this role, you will:
- Provide pragmatic, risk-based legal advice across contract, commercial, charity law and regulatory compliance matters.
- Draft, review and negotiate a broad range of contracts, including donation agreements, grant agreements, partnership agreements, service agreements and NDAs.
- Support compliance with legal obligations including data protection, safeguarding, anti-fraud, anti-bribery, sanctions, and charity law.
- Support external counsel management and liaise with SCUK and SCI legal teams.
- Deliver training and guidance to staff and volunteers to embed legal awareness and self-service across the organisation.
- Monitor legal and regulatory developments relevant to the charitable sector, assess their impact on SCUK and ensure that staff are aware of and comply with changes and updates.
About you
To be successful, it is important that you demonstrate the following:
- Qualified lawyer in England and Wales (or equivalent jurisdiction) with post-qualification experience advising independently on a broad range of commercial, contract and/or charity law matters.
- Experience in at least 1 of the following areas: general corporate / commercial / contract, regulatory compliance, charity / not-for-profit.
- An understanding of:
- the UK charity regulatory framework; and
- the UK's bribery and anti-terrorism laws and practice, including the way in which they may impact an international NGO.
- Demonstrated ability to draft, negotiate, and advise on a broad range of contracts, plus experience of advising on compliance issues.
- Ability to engage effectively with a wide range of stakeholders, and to explain complex legal issues clearly and pragmatically to diverse audiences.
- Strong ethical judgment, flexibility and the ability to work effectively in a collaborative, fast-paced environment.
- Efficient, highly organised, self-motivated, and able to prioritise effectively under pressure.
- Commitment to Save the Children's vision, mission and values.
What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits here.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a unique opportunity to make a meaningful frontline impact with a London-based charity supporting individuals involved in or at risk of sexual exploitation and survivors of human trafficking and modern slavery. You will have the opportunity to build trusted relationships, advocate within complex systems and deliver holistic support that genuinely changes outcomes. If you are passionate about using your skills to support people to regaining safety, stability and choice in their lives, please apply.
The client requests no contact from agencies or media sales.
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Complex Needs & Outreach Keyworker
Salary: £25,000- £27,000 pro rata
Location: Kent Advance Women’s Centre including co-location at Folkstone Probation Office
Hours: 28 hours per week
Contract: Fixed Term Contract for 12 months
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to EL1 MOJ Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies. Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
This is a pilot project for Advance working with women with complex needs related to their involvement with the criminal justice system. As the Complex Needs & Outreach Worker you will provide intensive, trauma-informed support to women experiencing multiple and intersecting vulnerabilities, including homelessness, domestic and sexual violence, mental health challenges, substance misuse, and social exclusion. Working flexibly across outreach and community settings, you will focus on building trusting relationships with women who may be disengaged from or distrustful of services, ensuring their voices are heard and their needs are addressed holistically.
You will be based primarily at Folkestone Probation Office, with up to two days per week spent providing outreach support in the community. This position involves close collaboration with the Folkestone Women's Pod to identify women who require intensive support.
A car may be desirable for this role, though not essential.
About You:
To be successful as the Complex Needs & Outreach Worker you will need the below experience and skills:
You will be highly empathetic, able to listen without judgement, and emotionally resilient when supporting women who have experienced significant trauma and adversity. The role requires tenacity and persistence, maintaining consistent engagement with clients who may have chaotic circumstances or face barriers to accessing support. You will advocate on behalf of clients, coordinate multi-agency responses, and support women to access safe accommodation, health services, safeguarding support, and pathways to recovery and independence.
This role demands a proactive, compassionate professional who can manage complex risk, work autonomously, and remain motivated and resilient while delivering person-centered, strengths-based support to some of the most vulnerable women in the community to enable them to lead safe and fulfilling lives.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
· Closing Date for Applications: Sunday 1st February 2026
· Interviews are taking place on: w/c 9th February 2026
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Our vision is a world in which women and children lead safe, equal, violence-free lives so that they can flourish and actively contribute to society.



We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Waking Night Support Worker to play a pivotal role in our Cannot Street Service in Tower Hamlets.
Sounds great, what will I be doing?
You will be ensuring the safety and security of the building and service users throughout the night while delivering person‑centred support that responds to changing needs. You will be co‑producing risk assessments, crisis plans and safety plans with service users, their loved ones and professionals, as well as providing crisis management, support during mental health relapse and intensive guidance around substance misuse. You will be helping individuals achieve positive wellbeing and safety outcomes, completing housing management and caretaking duties, conducting flat checks, monitoring alarms and CCTV, carrying out regular patrols, and undertaking nightly cleaning tasks to maintain high service standards.
What do I need to bring with me?
You will be bringing experience of supporting people with mental health and complex needs, ideally including work with individuals affected by substance misuse. You will be confident in Recovery‑focused and co‑production approaches, able to design and deliver activities that reduce anxiety, build confidence and support self‑defined recovery. You will maintain high standards in challenging situations and draw on knowledge of relevant legislation such as welfare reform, the Care Act and housing pathways. You will engage clients in assessments and co‑produce support plans, use MS Office and case management systems effectively, understand basic building safety, communicate clearly in English, work flexibly out of hours and accurately manage petty cash.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Group Activities Coordinator to play a pivotal role in our Complex needs service in Notting Hill.
Sounds great, what will I be doing?
To provide management support and advice to Group Facilitators, Volunteers, Social Work Students to help them develop their role in providing support to service users.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You will bring a strong understanding of the needs, perceptions and engagement barriers faced by African, Caribbean and Arabic-speaking communities experiencing mental health difficulties, including those who may be disengaged from services. You will have experience working directly with these communities, using co-production approaches that respect cultural needs and enable meaningful involvement and feedback. You will be confident managing services within budget, promoting equality, diversity and inclusion, and representing the organisation positively at external events through presentations and promotional activity. You will have excellent knowledge of mental health conditions, including signs, symptoms and treatments, with the ability to assess deteriorating mental health and take appropriate action. A strong working knowledge of housing, community care, mental health, health and safety, and welfare benefits legislation is essential, alongside the ability to use computer systems to produce accurate reports and monitor the quality of staff record-keeping to a high standard.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Peer Support Worker to play a pivotal role in our Islington Recovery Cafe.
Sounds great, what will I be doing?
The main purpose of this role is to provide high-quality support and interventions to clients with mental health needs who require early intervention and prevention. The postholder will support clients throughout their time in the service, empowering them with the skills to cope independently, while working in line with organisational values, the ethos of recovery, and principles of co-production. Responsibilities include managing a caseload of clients, delivering group activities and programmes, and clearly communicating the aims, objectives, pathways, and service model to enable clients to fully participate in and co-produce their support. The role also involves helping service users engage effectively with community professionals, developing peer support networks and community-based approaches, monitoring the health, wellbeing, and safety of service users, and contributing to the core work of the service. Accurate and timely administration, referrals, assessments, and service reviews are required, alongside participation in supervision, appraisals, training, and team development activities. Flexibility, initiative, and a collaborative approach are essential to ensure effective service delivery and support for both clients and colleagues.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will have lived experience of mental health care pathways, including emergency department attendance, acute admissions, and community mental health services, alongside a solid understanding of the issues affecting individuals with a range of mental health conditions. They will be able to communicate effectively and provide support with dignity and respect, forming and sustaining trusting relationships with service users, carers, peer support workers, and professionals. Strong listening and verbal communication skills are essential to engage appropriately with service users in crisis, colleagues, and external agencies, both in person and over the phone. Knowledge of recovery tools, local mental health and wellbeing support, and the ability to assess needs, risks, and aspirations to provide appropriate signposting are required. The candidate will demonstrate strong prioritisation, time management, and the ability to work dynamically under pressure. Proficiency in IT, including MS Word, Outlook, and internet functions, as well as good literacy and numeracy skills to produce clear written correspondence, is expected. They will have a sound understanding of safeguarding issues and the ability to address them appropriately, work effectively both independently and as part of a team, and support the induction of new peer staff and volunteers. Strong communication, partnership building, and interpersonal skills are essential.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
The British Psychological Society (BPS) is the learned society and professional body for psychology and psychologists in the UK. We use high‑quality research, data and insight to empower our members and strengthen the impact of psychology. By championing rigorous evidence, high standards and best practice, we raise the profile of the discipline and its contribution to society.
About the Role
We are seeking an exceptional strategic leader to join us as Head of Research and Analysis. This pivotal role will strengthen the evidence base for psychological practice, enhance member value and inform policy and strategic decision‑making across the organisation.
You will lead a multi‑disciplinary team of researchers, insight specialists and data analysts to deliver high‑quality research, analysis and evaluation. Your work will shape our understanding of the psychological workforce across the UK, support the development of products and services, and generate the evidence needed to influence policy and the wider research landscape.
This is an exciting opportunity for a visionary leader who can combine methodological expertise with the ability to translate insight into meaningful impact.
What You’ll Do
- Lead the development and delivery of the BPS Research and Analysis strategy.
- Oversee research standards, quality assurance processes and learned society functions, including awards and grants.
- Design, commission and deliver complex mixed‑method research and evaluation projects.
- Analyse internal and external datasets to generate actionable insight for policy, workforce planning and strategic development.
- Provide research, ethics and evaluation advice to member networks.
- Deliver market research and behavioural insights to inform member engagement.
- Build a horizon‑scanning function to identify emerging trends, risks and opportunities.
- Lead and develop a high‑performing team, manage budgets and oversee commissioned research.
- Build strong relationships with universities, research funders, learned societies and other key partners.
- Support the Research Board, Ethics Committee and associated groups.
About You
You will be an inspirational leader with extensive experience in research, analysis and insight generation. You will have:
- A degree in psychology, economics, statistics or a related quantitative field.
- Proven experience leading multi‑disciplinary research and analysis teams.
- Expertise in qualitative and quantitative research, mixed methods and workforce analytics.
- Strong knowledge of statistical analysis, forecasting and horizon scanning.
- Experience using research and insights to drive strategic and commercial outcomes.
- Excellent communication, stakeholder management and leadership skills.
- Experience managing budgets and external suppliers.
Why Join Us?
This is a unique opportunity to shape the future of psychological research and practice across the UK. We offer professional development opportunities, flexible working, and a supportive, inclusive environment where your work will have meaningful impact.
How to Apply
To apply, please submit your CV and a supporting statement detailing how you meet the criteria. Please note that applications without a supporting statement may not be considered.
The closing date for applications is 6th February 2026. Interviews will be held remotely and will include a short practical exercise.
The British Psychological Society is committed to a culture of equality, diversity and inclusion. We welcome applications from all sections of the community, irrespective of your background or circumstances. We are only able to accept applications that can demonstrate a right to work in the UK as we are unable to sponsor people requiring a work visa.
Due to the large number of applications we receive, it is not possible to update you on the progress of the application until after the closing date. If you have not heard from us within three weeks of the closing date, please assume that your application has not been successful on this occasion.
Building a world where psychology transforms lives
The client requests no contact from agencies or media sales.
A place to drive change
Location: Bradford, Hybrid (2–3 days in the office, with travel as required for meetings and training)
Salary: circa £77,405 per annum, plus essential car user allowance of £1,250
Contract type: Permanent
Hours: 35 hours per week, Monday – Friday, 9am–5pm
Thousands of families depend on us for safe, sustainable and affordable homes. As we continue to transform our services and modernise how we work, technology is becoming central to how we deliver for our customers.
It’s this belief—that everyone deserves a place to call home—that drives everything we do. Together, we’re innovating, improving, and finding new ways to support our customers and colleagues.
If you’re looking for a career that creates real impact and supports meaningful change, this is the place to be.
About the role
Lead, innovate and shape our digital future.
We are investing in technology like never before. To support this transformation, we’re looking for a visionary and hands-on Head of IT Development to lead the teams who design, build and assure the digital services our colleagues and customers rely on every day.
This role is perfect for someone who thrives at the intersection of strategy and delivery: you’ll architect modern Azure-based platforms, lead talented development and testing teams, and champion engineering practices that raise quality, improve performance, and accelerate delivery.
This isn’t just a technical leadership position—it's an opportunity to shape the technology landscape of an organisation with a genuine social purpose.
Salary
The spot salary for this position is £77,405 per annum for applicants who fully meet the requirements.
Applicants who are still developing some skills may start at 5% or 10% below the spot salary, with clear support to progress to the full amount.
About you
- Extensive experience with the Microsoft tech stack and ideally Azure cloud environments.
- Strong grounding in modern engineering practices—API-first, microservices, DevOps, CI/CD and resilient architectures.
- Proven ability to balance strategic thinking with hands-on technical understanding.
- Strong leadership skills, with experience supporting multidisciplinary and partner teams to perform at their best.
- A passion for agile delivery, continuous improvement and embedding robust quality throughout development.
- Experience aligning development and testing activities with organisational goals and technology strategy.
- Solid architecture understanding and confidence overseeing solution design.
- Experience assuring output quality from internal and augmented development/testing teams.
- Excellent communication, influencing and stakeholder management skills.
- Experience defining meaningful KPIs and reporting on team performance.
- Experience managing external vendors and ensuring alignment with internal standards.
A place to build a future
We’ve got big ambitions—and we’re looking for people who want to grow with us. You’ll have opportunities to learn new skills, shape your career direction and contribute to a collaborative, supportive environment.
What you’ll receive:
- Generous time off: 28 days holiday plus bank holidays, your birthday off, and the option to buy more.
- Health & wellbeing: Cash health plan, Health MOTs, online GP, gym discounts, and a volunteer day for a cause you care about.
- Financial perks: Car leasing options, salary sacrifice benefits and exclusive discount schemes.
- Future security: Defined Contribution and Defined Benefit pension options, plus life assurance at three times your salary.
- Family-friendly policies: Enhanced parental leave and flexible working options.
- Career development: Leadership training, apprenticeships, internal programmes and more.
This is more than a job—it’s a place to make an impact, be valued, and build a meaningful future.
We’re committed to inclusion
We believe diversity makes us stronger and we’re committed to creating a workplace where everyone feels respected and able to thrive.
If you need reasonable adjustments during the recruitment process, just let us know—we’ll make it happen.
Please note: Candidates must have current eligibility to live and work in the UK. Accent does not currently hold a sponsorship licence.
If you want a place where you can make a positive difference—to society, to our organisation and to your future—apply now.
Recruitment Agencies: We work exclusively with partners on our PSL and do not accept speculative approaches.
You may have experience of the following: Head of IT Development, IT Leadership, Software Development Manager, Azure Architecture, Microsoft Tech Stack, Cloud-Native Development, API-First, Microservices, DevOps, CI/CD, Modern Engineering Practices, Quality Assurance, Test Automation, SDLC, Digital Transformation, IT Strategy, Technical Leadership, Engineering Manager, Solution Architecture, Agile Delivery, Progressive Delivery, Infrastructure-as-Code, Event-Driven Architecture, Systems Integration, Stakeholder Management, Vendor Management, Technology Innovation, etc.
REF-226 182
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Peer Support Worker to play a pivotal role in our Havering Crisis Alternatives Service.
Sounds great, what will I be doing?
The main purpose of this role is to provide high-quality support and interventions to clients with mental health needs who require early intervention and prevention. The postholder will support clients throughout their time in the service, empowering them with the skills to cope independently, while working in line with organisational values, the ethos of recovery, and principles of co-production. Responsibilities include managing a caseload of clients, delivering group activities and programmes, and clearly communicating the aims, objectives, pathways, and service model to enable clients to fully participate in and co-produce their support. The role also involves helping service users engage effectively with community professionals, developing peer support networks and community-based approaches, monitoring the health, wellbeing, and safety of service users, and contributing to the core work of the service. Accurate and timely administration, referrals, assessments, and service reviews are required, alongside participation in supervision, appraisals, training, and team development activities. Flexibility, initiative, and a collaborative approach are essential to ensure effective service delivery and support for both clients and colleagues.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will have lived experience of mental health care pathways, including emergency department attendance, acute admissions, and community mental health services, alongside a solid understanding of the issues affecting individuals with a range of mental health conditions. They will be able to communicate effectively and provide support with dignity and respect, forming and sustaining trusting relationships with service users, carers, peer support workers, and professionals. Strong listening and verbal communication skills are essential to engage appropriately with service users in crisis, colleagues, and external agencies, both in person and over the phone. Knowledge of recovery tools, local mental health and wellbeing support, and the ability to assess needs, risks, and aspirations to provide appropriate signposting are required. The candidate will demonstrate strong prioritisation, time management, and the ability to work dynamically under pressure. Proficiency in IT, including MS Word, Outlook, and internet functions, as well as good literacy and numeracy skills to produce clear written correspondence, is expected. They will have a sound understanding of safeguarding issues and the ability to address them appropriately, work effectively both independently and as part of a team, and support the induction of new peer staff and volunteers. Strong communication, partnership building, and interpersonal skills are essential.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Join us in telling the greatest good news story of all!
We’re looking for a creative digital communicator to produce engaging content, help manage our online platforms, and support churches in sharing their stories.
What you’ll enjoy:
- Being part of a passionate team bringing the life of the Church to digital audiences in fresh and engaging ways.
- Creating compelling video, graphics and social media content
- Improving digital strategy, leading on social media policy and best practice
- Managing and developing the diocesan website (including a major upgrade in 2026)
- Supporting parishes in reaching new audiences with their stories
What you’ll bring
- Strong digital storytelling skills
- Experience creating and editing audio and video content for a range of audiences
- Experience developing and managing websites and social platforms
- Ability to work independently and at pace
Grow as Kingdom People, sharing the good news of Jesus’ love in Worcestershire & Dudley through churches that are growing in health and sustainability


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Community Key Worker
Salary: £23,000 - £27,000
Location: Hertfordshire
Contract: Fixed Term until 31st March 2027
Hours p/w: 35 Hours per week
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
Are you an excellent relationship builder who can work with women and a diverse range of delivery partners to ensure that she meets her potential and successfully progresses through and beyond her probation supervision? Can you meet a women wherever she is at in her journey and work with her to create an individualised support package that gives her the best chance of breaking the cycle of offending?
Are you looking for a dynamic and rewarding role working for a feminist organisation who understand that supporting women in the criminal justice system requires a specialist and gendered approach? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability?
In your role as a Community Keyworker, you will be working with women involved in the Criminal Justice System; those on Probation in the Community and those women being released from Prison as part of their Post Sentence Supervision; providing some in-reach and ‘Through the Gate’ support. You will be working in a team of Community Keyworkers in your region. Each Keyworker will provide holistic one to one community support to women with a variety of needs.
About You:
To be successful as the Community Key Worker you will need the below experience and skills.
You will need to hold a UK driving licence with access to car that can be used for work purposes. A creative self-starter who will support the service and look for innovative solutions to support clients with complex needs. You are confident professional relationship builder with have good awareness of Safeguarding procedures. Strong Administration skills and understanding of compliant behaviours also, experience of supporting. With good knowledge of the criminal justice system and awareness of other support provisions within the Hampshire area.
How to apply:
Please apply with a copy of your CV and a cover letter through our careers site.
- Closing date: 8th February 2026
- Interviews will take place on a rolling basis.
*Advance reserves the right to close the advert early, or on the appointment of a candidate
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have any additional needs please email our talent team and we will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Our vision is a world in which women and children lead safe, equal, violence-free lives so that they can flourish and actively contribute to society.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Sutton (with one day a week working from home)
About Us
The Royal Marsden Cancer Charity raises money to save the lives of people with cancer, everywhere. We ensure our nurses, doctors and research teams can provide the very best care and develop lifesaving treatments used across the UK and around the world. From funding state of the art equipment and groundbreaking research to creating the very best patient environments, we never stop looking for ways to improve the lives of people affected by cancer. We’ve completed our largest capital appeal to date—£70m for the Oak Cancer Centre in Sutton—and are now delivering our most ambitious strategy yet, targeting at least £215m over five years to support transformational projects, including a major development in Chelsea.
The Role – What you’ll be doing
As our Product Assistant (Mass Participation events), you’ll help deliver an exceptional supporter experience across our Charity owned mass participation events —playing a hands-on role in supporter care as well as supporting with logistics and day-to-day tasks required for event delivery.
You will:
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Be a first point of contact for product enquiries: managing shared inboxes, answering calls and providing friendly, timely supporter care.
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Provide excellent stewardship to all supporters. Including acknowledging donations and maintaining the Charity database in line with Charity policies and procedures.
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Support the Products team with planning and delivering mass participation events across the portfolio of both in-person and virtual events.
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Help deliver our flagship event, The Banham Marsden March, including pre-event logistics and on the day support.
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Work with fulfilment agencies to ensure fundraising materials reach supporters in a timely manner.
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Keep events information updated across our website and in-hospital displays.
What we’re looking for
You’re an enthusiastic, proactive team player with:
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Excellent organisational skills and attention to detail
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Strong interpersonal and communication skills, both written and verbal
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The ability to prioritise, manage multiple tasks, and meet deadlines
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A proactive, flexible approach and willingness to support the team as needed
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Good working knowledge of Microsoft Office (experience with customer databases is desirable)
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Commitment to providing outstanding supporter care and working in a supporter-focused environment
Previous experience in customer or supporter service, office administration, or the charity sector is desirable but not essential – full training will be provided.
Why join us?
We’re a values-driven Charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious, and kind team, with plenty of opportunities for learning and development.
What we offer:
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27 days annual leave (rising with length of service), plus UK bank holidays
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Up to 6% employer pension contributions (increasing with service)
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Enhanced maternity and adoption pay
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Life insurance and employee assistance programme
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Flexible and hybrid working options (work from home one day a week)
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Access to subsidised staff restaurants, wellbeing initiatives, and more
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Bright, modern offices in Chelsea and Sutton, with excellent transport links
Inclusion Matters
We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.
If this sounds like the opportunity for you, we’d love to hear from you.
How to apply:
Please submit your application as soon as possible, as we may close the vacancy early if we receive a high volume of applications.
Please submit a cover letter highlighting how you meet the person specification along with your CV. Applications without a cover letter will not be considered.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.