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This is a Senior Operational Management role within Family Action.
The post holder will provide both strategic and operational support to Family Action’s adult mental health services in Bolton and Wigan:
• Bolton Listening Lounge and Wigan Crisis Space: operating from 3pm to 10pm, 7 days a week. These services form part of the Greater Manchester VCSE Crisis Pathway, a non-clinical alternative to A&E offering support to people experiencing mental and emotional distress and suicidal ideation
• Sub-contracted to TOGS Mind, Family Action is a VCSE delivery partner for the 111 press 2 / Mental Health Urgent Triage team located within the Northwest Ambulance Service call centres.
Listening Lounge Services in Bolton and Wigan operate between the hours of 3pm and 10pm 7 days a week. There is an expectation that the post holder will work to a flexible rota to meet the needs of the service and to provide onsite management support. Typically, this will include at least 2 weekend days per month from 2pm to 10pm on site – one in Bolton and one in Wigan, and two evenings per month during the week from 2pm to 10pm. These to be arranged in collaboration with the Service Managers from Bolton Listening Lounge and Wigan Crisis Space.
The Operational Manager will also be a member of the North Operational Management team that reports to the Deputy Director of Services & Innovation.
The postholder will share Family Action’s vision and ethos – which is a vision that society understands the importance and power of family as a foundation for individual futures and connected, resilient communities.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
If you love keeping things running smoothly and creating a space where everyone feels at home, this role is for you. As our Office and Services Coordinator, you’ll be the friendly first point of contact for children, young people, families, staff, tenants, and visitors. You’ll bring warmth, professionalism, and great organisation to the front desk and the everyday life of our buildings.
You’ll take charge of room hire bookings, ensuring every customer has a seamless experience. You’ll keep our spaces stocked, safe, and functioning beautifully by managing supplies, equipment, maintenance oversight, and health & safety compliance. You’ll handle queries, calls, and correspondence with confidence and care.
This is a role for someone proactive, organised, and people‑focused — someone who enjoys being at the centre of a busy, community‑driven environment. Your work helps create a welcoming, efficient space where everyone feels supported and valued.
If you’re ready to make a real impact in a vibrant community hub, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract: Full-time, permanent
Hours: Full-time
Reports to: Chair; Board of Directors
Location: Hackney
Salary: £50,000-60,000 depending on experience.
Pension: HSoF participates in the National Employment Savings Trust (NEST) pension scheme and contributes 3%.
Benefits: 25 days’ annual leave plus bank holidays, free onsite lunches .
Probation period: Six months.
About Hackney School of Food
Hackney School of Food is an award-winning food education hub based in the grounds of Mandeville Primary School in Clapton, East London. Through our teaching kitchen and educational garden, we help children, families and communities build the skills, confidence and knowledge to grow, cook and eat good food.
Each year, we welcome more than 10,000 visits to our kitchen and garden, delivering curriculum programmes for schools alongside community cooking courses, gardening projects, holiday clubs, corporate volunteering and public events. Since becoming a Community Interest Company (CIC) in 2023, we have expanded our facilities, strengthened our governance and built a strong reputation as a leader in food education.
We're now looking for an exceptional Managing Director to build on these strong foundations and lead Hackney School of Food through its next phase of growth and impact.
About the role
Reporting to the Board of Directors, the Managing Director (MD) will provide both strategic and operational leadership, ensuring the organisation delivers its mission while remaining financially resilient, well-governed and responsive to the needs of the communities it serves.
The Managing Director is responsible for all aspects of the organisation, including strategy, income generation, finance, governance, partnerships, programme delivery and people leadership. Working closely with a small, committed team and an engaged Board, they will build on strong foundations to grow Hackney School of Food's impact, reach and long-term sustainability.
This is a varied, hands-on leadership role for someone who enjoys balancing big-picture thinking with practical delivery. One day you may be developing a new partnership, meeting a prospective funder or working with the Board on future strategy; the next you could be supporting the team, welcoming visitors to the garden or solving day-to-day operational challenges.
Key priorities
In your first 12 months you will:
Build on Hackney School of Food's strong foundations to deliver the next phase of our strategy and growth.
Increase and diversify income through fundraising, partnerships and commercial opportunities to strengthen long-term sustainability.
Lead, support and develop a small, ambitious team, fostering a positive and inclusive culture where people can thrive.
Strengthen relationships with funders, partners and local businesses, helping Hackney School of Food deepen its impact.
Work closely with the Board to embed strong governance, organisational systems and long-term planning for the future.
Key Responsibilities
Strategic Leadership
Provide overall leadership and strategic direction for Hackney School of Food, ensuring delivery of its mission, vision and long-term objectives.
Lead the development and implementation of Hackney School of Food's annual business plan and organisational priorities.
Work with the Board to evolve organisational strategy, identify opportunities, manage risks and support sustainable growth.
Monitor, report on and respond to organisational performance against agreed objectives and impact measures.
Champion Hackney School of Food externally, strengthening its profile and influence.
Financial sustainability and income generation
Oversee organisational budgeting, financial planning, forecasting and cashflow management, working closely with the Treasurer and accountant.
Lead income generation across the organisation, including trusts and foundations, corporate partnerships, sponsorship and earned income.
Build and maintain strong relationships with funders, sponsors and strategic partners.
Ensure all funding commitments are met, including grant reporting, monitoring and evaluation requirements.
Identify new opportunities to diversify income and strengthen long-term financial sustainability.
Partnerships & External Relations
Act as the main point of contact for HSoF’s key partners, LEAP Federation and Chefs in Schools to ensure the partnerships are effective and positive.
Build and maintain strong relationships with other key stakeholders, including local authorities, funders and sponsors.
Represent Hackney School of Food at meetings, events, and public forums.
Champion the value of food education and contribute to wider local and national conversations.
Ensure programmes remain responsive to community needs through ongoing engagement and consultation.
Governance and public benefit
Ensure the organisation operates in line with its CIC objectives and delivers clear public benefit.
Support the Board of Directors to fulfil its governance responsibilities through high-quality reporting, planning and decision-making.
Prepare Board papers, reports and agendas, ensuring timely and accurate information is available to support effective governance.
Oversee and report on organisational performance to the Board of Directors quarterly.
Act as the primary link between the Board and the operational team.
Maintain effective governance, delegated authority and accountability frameworks.
Support the Board in meeting all statutory and regulatory obligations relating to the CIC.
People, Culture and safeguarding
Provide leadership to a small core team (currently c.4 employees), directly managing staff and fostering a positive, inclusive culture.
Provide oversight and support for a wider network of approx. 15 freelance contractors to ensure consistently high-quality delivery.
Lead recruitment, induction, performance management and professional development in line with safer recruitment and equality principles.
Ensure effective organisational structures, clear roles, and performance accountability.
Oversee HR processes including appraisals, performance management, and professional development.
Act as Designated Safeguarding Lead, embedding safeguarding throughout the organisation maintaining compliance with all relevant requirements.
Develop organisational systems, policies and practices that support an inclusive, high-performing workplace.
Risk Management & Compliance
Maintain and regularly review the organisational Risk Register and report key risks and mitigations to the Board.
Oversee organisational policies, procedures and continuous improvement, ensuring policies and legal requirements are up to date, clearly communicated and embedded across the organisation.
Ensure compliance with employment law, health and safety, safeguarding, GDPR and other relevant legislation.
Personal specification
Essential experience
Senior leadership experience with responsibility for organisational performance and accountability.
Experience securing income through fundraising, partnerships and/or commercial activity.
Experience of financial leadership, including budget setting, forecasting and cashflow oversight.
Experience working closely with a Board, Trustees or governing body to translate strategic vision into operational delivery.
Experience building and managing successful partnerships with funders, businesses and community stakeholders.
Experience in managing and motivating a team, creating a positive and inclusive workplace culture.
Experience of governance, compliance and organisational risk management.
Experience of safeguarding within an education, youth or community context.
Excellent organisational skills, with the ability to prioritise competing demands, make sound decisions and remain resilient in a resource-constrained environment.
Essential skills and attributes
Passion for Hackney School of Food's mission and the role of food education in improving health, wellbeing and community connection.
Strategic thinker who is equally comfortable with hands-on operational leadership.
Entrepreneurial, resourceful and committed to building long-term financial sustainability and identifying growth opportunities.
Ability to lead a team through change with sensitivity, clarity and kindness.
Strong communicator with excellent relationship-building skills.
Confident decision-maker with a high level of personal accountability.
Committed to equity, inclusion and community-led practice.
Desirable
Experience working within a Community Interest Company (CIC), social enterprise or charity.
Knowledge of Hackney, its communities and local stakeholder landscape.
Experience of working in food education, community food, gardening, environmental education or a related field.
Experience reviewing and managing contracts, service agreements or other legal documentation.
An inclusive workplace
We know that diverse teams make stronger organisations and are committed to building a workforce that reflects the communities we serve. We are committed to fair and inclusive recruitment and will consider all qualified applicants regardless of age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
We particularly encourage applications from people who are under-represented in our sector and in leadership roles, including people from the global majority and those whose lived experience brings valuable perspectives from the communities we serve. We also welcome applications from people who live in Hackney or East London.
How to apply
The deadline to apply is Monday 20 July at 9am. Please apply by filling out this application form.
You'll find the link to the application form on our Recruitment Pack which provides more information.
Stage 1: A one-hour online interview with the Senior Team and Board (24 July)
Stage 2: On-site interview at Hackney School of Food (30 July), including a short presentation.
We may also invite the preferred candidate to an informal meeting with the wider team and Board before making a final appointment.
The successful applicant will need to pass an enhanced DBS check and provide two suitable references.
We may close the application window earlier if we are inundated with applications, so please don't wait to apply.
If you have any questions about the role or your suitability, please feel free to get in touch with us. You will find a Recruitment pack and email address to contact via our website.
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Crisis Skylight Edinburgh, Cranston House, 271 Canongate, EH8 8BQ. Please note this is an onsite role.
About the role
We have an exciting opportunity to join our Edinburgh Skylight as a Receptionist/Administrator in our Crisis Skylight Edinburgh Team. You will be there to welcome people who are homeless seeking advice and start the process of helping them to end their homelessness.
You will support the team to manage a busy working environment, welcoming and supporting a range of people including new Skylight members, current members, staff, Crisis volunteers and visitors. You will provide administrative support for this fast and responsive service to those newly presenting as homeless. You will also carry out administration and housekeeping functions relating to the customer service and facilities management of Cranston House. This role is based onsite with no option for homeworking.
About you
To be successful in this role you will be highly organised with experience of working within a reception or administrative support role, as well as experience providing a high standard of customer service. We are looking for someone who understands the issues faced by homeless people and is excited to learn about the ways we can support them. You will be able to deal with challenging situations and individuals with a range of needs, to reach a positive resolution through a calm and confident approach.
You will have excellent interpersonal skills with the ability to work successfully with disadvantaged or socially excluded groups and individuals. Effective communication skills, both verbal and written will be key, as well as working collaboratively within a team. As you will be the first point of contact for many people, you need to be friendly, enjoy helping and be willing to learn about Crisis and all the other activities taking place within the building.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 19th July 2026 23:59
Interview date and location: Wednesday 29th July 2026, in-person at Crisis Skylight Edinburgh, Cranston House, 271 Canongate, EH8 8BQ
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Specialist Intervention Worker to play a pivotal role in our Domestic Abuse Services across London
Sounds great, what will I be doing?
This role provides specialist interventions to women living in refuge with multiple needs who have experienced domestic abuse and/or sexual violence. Holding a caseload across a number of refuges providing emotional and practical support and advocacy to the women accessing the refuge.
You will build strong partnerships with a range of statutory and community organisations, including mental health services, substance misuse teams, housing providers, healthcare professionals and voluntary agencies, to ensure women can access the support they need to recover and thrive. You will lead wellbeing-focused activities across refuge services, facilitate group programmes and community meetings, and support women to engage with services, appointments and opportunities that promote confidence, independence and social inclusion.
Using Hestia's trauma-informed and psychologically informed approach, you will provide personalised assessments, safety planning and strengths-based support for women with complex needs. You will deliver crisis interventions, support women to access therapeutic, financial and housing-related support, and help them develop move-on goals that enable long-term recovery and independence. You will maintain accurate case records, uphold confidentiality and GDPR requirements, and work closely with refuge teams to share knowledge and build confidence in supporting women with multiple support needs.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for:
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
An exciting opportunity to lead a dedicated team supporting young people to build resilience and thrive. We are looking for an enthusiastic and dedicated leader to manage programmes and daily operations at our Hereford farm. Set in the stunning Golden Valley on the Welsh border, Jamie’s Farm Hereford offers young people the chance to take part in real, meaningful farm life in a nurturing and purposeful environment. You will play a key role in ensuring our young people have a meaningful, inclusive, and memorable experience, feeling the positive impact long after their visit.
What is Jamie’s Farm? Jamie’s Farm is a charity that supports young people by combining therapeutic work, farming, and purposeful activities to help them thrive. Through residential visits to our working farms, we provide a nurturing environment where young people can reflect, build confidence, and develop the resilience they need to overcome personal challenges.
Known internally as ‘Head of Farm’
More about the role: As Head of Farm, you will lead the delivery of our programme at Jamie’s Farm Hereford, working alongside and managing a values-driven team to deliver an impactful programme. Your responsibilities will include leading up to four visits per month, ensuring the smooth delivery of residential visits, representing Jamie’s Farm with partner organisations, funders, volunteers and other stakeholders; and fostering a culture of empowerment and collaboration within the team. You will help achieve key performance goals including high visitor retention and staff satisfaction rates, while also leading professional development and team-building activities for your team.
You will participate in all aspects of farm life - leading walks, guiding young people through meaningful output-based jobs like gardening or log chopping, and creating meaningful connections during shared meals and evening programmes. You will also contribute to broader Jamie’s Farm strategy as a key member of the Leadership team.
About you: We are looking for an experienced and passionate leader who embodies Jamie’s Farm core values of positivity, passion, generosity, collaboration, and professionalism. You will have experience in relational leadership and practice with young people. Prior management experience is preferred, showing your ability to support and motivate teams effectively. You will bring exceptional communication, teamwork, and organisational skills to the role.
You will excel at developing meaningful relationships with diverse individuals and organisations, using positivity and empathy to inspire and motivate others. Your dedication to helping young people thrive, especially those in challenging circumstances, will drive the success of your team and the programme.
Please see the full job description, desired experience and employee benefits by exploring our recruitment pack below. Don’t meet every single requirement? We’d still love to hear from you – your unique skills and experience could be just what we’re looking for.
The client requests no contact from agencies or media sales.
The Education Quality Manager role leads and sets the strategic direction for the team providing support and development of academic representation at Arts SU, enabling effective voice and ensuring a better academic experience for students at UAL.
If you’re passionate about representation, love governance and quality assurance, and are skilled at navigating competing priorities whilst supporting your team, we’re looking for you! No day is the same for the Education Quality Team, but a drive to support students and enable them to challenge institutional structures is a must for anybody in this role.
JOB PURPOSE
KEY RESPONIBILITIES
Leading a high performing team:
Strategic Development
Financial & Resource responsibility
Oversight & development of Academic Representation
Policy & Officer support
Benefits and perks
Our staff enjoy working in a dynamic and supportive environment that prioritises their personal and professional development. Our annual staff satisfaction survey shows that staff value the opportunities they have to learn and grow within their roles. We perform highest in the areas of personal development, relation- ships with managers, work atmosphere, and relationships with colleagues.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finance Assistant
Hours: Full-Time (34.5 hours per week over 5 days)
Location: Hybrid working (40% working from the office in Leeds)
Salary: £26,073.23 – £29,345.65
Contract: Permanent
DBS: A basic check will be required
About Us
At Epilepsy Action we are inclusive, ambitious, supportive, and committed to creating a world without limits for people with epilepsy.
As we achieve the goals in our 2024 – 2030 strategy, we are excited to welcome you to our passionate, supportive and committed team.
We understand the importance of a work life balance, and that's why we have a number of ways to support our people to achieve this. By operating a flexible and supportive approach, we empower people to work in a way that suits them that also meets the need of the charity.
If you are interested in building a career you can be proud of in an inclusive and ambitious organisation, we might have the role for you!
About the Role
As Finance Assistant, you will play a key role in supporting the charity’s financial operations, ensuring transactions are processed accurately and efficiently. Working as part of the Corporate Services team, you will help maintain robust financial records and controls while also contributing to the development and integrity of financial and operational data across our systems. This is an excellent opportunity for someone who is detail-oriented, organised and keen to use their finance and data skills to support Epilepsy Action’s commitment of creating a world without limits for people with epilepsy.
At Epilepsy Action, we recognise the power of collaboration and teamwork, so our team members with hybrid contracts are required to work a minimum of 40% of their time at our office in Leeds. On average this is 2 days a week, normally on Mondays and Thursdays, for full-time employees.
Because regular face-to-face collaboration is an important part of this role, applicants should be based within a reasonable commuting distance of our Leeds office and be able to attend the office as required.
The expectation to collaborate in person is driven in part by your role and the activities you need to do, which may vary from time to time, so you will need to work in a flexible way to help us create a world without limits for people with epilepsy.
About You?
We are looking for someone who:
Interested?
If you are interested in what you have read so far, you can submit your application via our online portal. Click apply and you will be redirected there.
Being an Inclusive Organisation
We want everyone in our community regardless of their backgrounds, identities, abilities, or circumstances, to feel valued and respected to participate fully. We know that inclusivity isn’t about numbers; it’s about embracing diversity and ensuring that everyone's voice is heard, needs are met, and contributions are acknowledged.
We recognise that each person’s experiences shape how they think and having diverse representation across the organisation is fundamental to achieving our ambitions.
Despite this, we are not as diverse as we would like and we actively encourage applications from people from all backgrounds and cultures, particularly those from ethnic minority backgrounds who are currently under-represented.
We are also proud to be a Disability Confident Leader. This means we encourage applications from disabled people, and we are committed to interviewing disabled applicants who demonstrate through their application that they meet the essential criteria in the person specification. We want to support you to perform your best so if you require any reasonable adjustments, please let us know.
Safer Recruitment
Epilepsy Action will ensure that all staff and volunteers who work in roles which are legally entitled to get a DBS or Access NI (Northern Ireland) check are screened appropriate to the role.
If a DBS or Access NI check reveals a conviction for a sexual offence against a child or vulnerable adult, whenever it was committed, that individual is not suitable for that role and will not be recruited. Any other convictions will be considered on an individual basis.
Closing Date: Wednesday, 8th of July 2026 @ 9am
Informal Chat: Week commencing 13th of July 2026
Interviews: Week commencing 27th of July 2026
Recruitment Process: We believe that having the 1st stage interview allows us and you to have an open and honest conversation about the role, our organisation culture and what attracted you to apply. Following this, we will be inviting shortlisted candidates to face-to-face panel interview.
Overview of role
The UK Casework Lead is responsible both for a personal caseload and for the supervision, output, quality and revenue performance of RLS's UK legal team of three frontline caseworkers. We are looking for a qualified solicitor who is also IAAS accredited at Supervising Senior Caseworker level, qualifying ideally to supervise both the Immigration and Asylum and the Public Law contracts. The post holder will also hold the role of authorised litigator.
The postholder will be expected to generate legal aid income at a level that covers their own gross salary cost, and to lead the team's growth in legal aid billings against an agreed annual target.
We are looking for someone with a positive, can-do approach and a strategic, ambitious, big-picture view of the team and the work. We want someone who will set direction for the UK team, grow the LAA contract in line with RLS’ strategic objectives, and support caseworkers and operational colleagues to become confident, self-supporting practitioners on a day-to-day basis, working in a trusting collegiate environment.
Why work for RLS
You will have autonomy to shape the UK casework team’s direction and grow the LAA contract.
We also offer:
Key responsibilities
Legal aid income generation
Lead the growth of RLS's legal aid income and maintain a personal legal aid caseload sized to generate billings covering the postholder's own gross salary costs.
Design and oversee caseload allocation across the team so that caseworkers develop skills and expertise, progressing swiftly in their professional development, legal aid revenue grows in line with the strategic target of 10–15% year-on-year, while preserving quality of advice and client care.
Personal casework
Carry a legal aid caseload in immigration and asylum / public law, including controlled and licensed work as appropriate.
Provide high-quality legal advice and representation to clients throughout the application procedure, on appeal and in related judicial review claims where applicable.
Maintain client files and records to LAA, SQM, and SRA standards, and in line with GDPR and RLS's internal procedures.
Supervision and team leadership
Supervise three frontline caseworkers (currently covering refugee family reunion and asylum) - including regulatory compliance, file reviews, technical supervision, casework allocation, performance managementand professional development.
Set and keep under quarterly review, ambitious-but-achievable case targets across the team in consultation with caseworkers, and monitor progress against them.
Help to supervise pro bono volunteer lawyers and trainees through three established pro bono partnerships
Deliver internal and external training
Foster a supportive, learning-oriented team culture
Legal aid contract and regulatory compliance
Act as the LAA Supervisor for both RLS Immigration & Asylum and Public Law legal aid contracts
Manage the LAA contract end-to-end: compliance with the contract specification, oversight of controlled and licensed billing, exceptional case funding applications and billing of ECF files, and audit (LAA, SQM)readiness.
Act as the LAA authorised Litigator, the RLS's Quality Representative for the Specialist Quality Mark (SQM); manage Peer Review readiness and oversee actions arising from LAA and SQM audits, reviews or visits.
Ensure full compliance with IAA, SRA (where applicable) and SQM standards and record keeping across the UK casework team.
Maintain accurate financial records and information as required.
Provide half yearly reports to the RLS ED and Trustee Board on RLS audit readiness, and confirmation of progress to monthly and annual record keeping being up to date.
Monitoring, evaluation and reporting
Lead monitoring and evaluation of the legal team's outputs: case numbers, client outcomes, billing performance and quality indicators.
Report against targets internally (to the ED) and to funders where required.
Use case management system data and other evidence to inform team development, fundraising proposals and external impact reporting.
General duties
Keep abreast of developments in immigration and asylum law and practice
Deliver training internally for caseworkers, trainees and pro bono volunteers
Adhere to all RLS policies and procedures, including safeguarding.
Undertake other duties within the scope of the post as agreed with the Executive Director.
Person specification
Essential criteria
Candidates must meet all the following:
Qualification and accreditation: Solicitor qualified in England & Wales and IAAS accredited at Supervising Senior Caseworker level, qualified ideally to supervise both the Immigration and Asylum and the Public Law contracts. If only currently qualified to supervise the Immigration and Asylum contract, willing to work towards eligibility to supervise the Public Law contract as swiftly as possible.
Casework experience: At least five years' (or equivalent) experience of running a caseload of complex asylum, immigration and human rights cases in a legal aid environment (including appeals and judicial review).
Billing track record: Demonstrable experience of meeting personal and/or team legal aid billing targets, and a clear understanding of how cost-billable work is generated and managed in practice.
Supervision experience: Experience of supervising caseworkers working in an LAA environment, including SQM and Immigration Specification compliance, file review, technical supervision and performance management.
LAA contract knowledge: Comprehensive understanding of LAA contract and specification provisions in the immigration and asylum, and public law categories, including controlled and licensed work, exceptional case funding,
Tribunal experience: Experience of litigation in the Immigration Tribunals and the Administrative Court.
Working style: Strong organisational skills; able to prioritise and meet deadlines; comfortable working autonomously in a small team and balancing personal casework with supervisory responsibility (anticipatedratio 75:25)
Communication: Excellent written and verbal communication skills in English; able to deal effectively with clients, colleagues, commercial pro bono partners and external stakeholders.
Values: A strong commitment to the protection of the rights of people who migrate, and to access to justice through high-quality, client-centred legal services.
Right to work: Right to reside and work in the UK. Successful candidate will be required to obtain an enhanced DBS certificate (RLS covers the cost).
Desirable criteria
Lived experience of migration systems.
Experience of working in a small charity or non-profit legal services setting.
Experience of working on pro bono partnerships with commercial law firms.
Experience of training and supervising trainees, volunteers or paralegals.
Knowledge of languages other than English relevant to RLS's client base (e.g. Arabic, Farsi/Dari, Tigrinya, Pashto).
Terms and conditions
Salary: c. £50,000 per year, depending on experience. Pay scales are reviewed annually.
Hours: 37.5 hours per week (1.0 FTE). Flexible working arrangements considered.
Annual leave: 28 days per year plus bank holidays and Christmas shutdown period.
Pension: Employer pension contribution of 3% (postholder contribution as per auto-enrolment).
Location: Hybrid working from London. Minimum two days per week in-person, including for confidential client meetings and team gatherings.
Probation: Six months.
DBS: Successful candidate will be required to obtain an enhanced DBS certificate. RLS covers the cost.
We will be conducting interviews w/c 20 July 2026.
We are proud to be a member of the Experts by Experience Employment Network. The initiative supports inclusive recruitment of people with lived experience of the UK asylum or immigration system. If this is your experience, you can find useful resources on their website.
The client requests no contact from agencies or media sales.
Community Builder (Community Development) – Leeds
People-focused community engagement role supporting the armed forces community to connect, collaborate and lead local change
Salary: Up to £33,995 per annum
Location: Remote in Leeds with travel within the UK. See the “Please Note” section below for further details.
Contract Type: Permanent
The Opportunity
We have an exciting opportunity for a COMMUNITY BUILDER to join our Community Development team, working to support local veterans to take an active role in their communities.
This is a hands-on, relationship-led role focused on bringing people together, building trust, and enabling community-led action. You will work with veterans, local residents, community groups and organisations to strengthen connections and create opportunities for people to participate, contribute and thrive.
If you are passionate about community engagement, relationship building, and supporting people to create positive local change, we would love to hear from you.
About The Role
As a Community Builder, you will work with members of the Armed Forces Community, particularly those who may face barriers to participation or engagement.
This role may also be described in other organisations as a Community Development Officer or Community Engagement Officer.
A Community Builder is a relationship-led professional who brings people together, builds trust, strengthens local networks and supports communities to take action on the things that matter most to them.
In this role, you will be actively visible and present within your local community, building trusted relationships and supporting conversations that help people connect and collaborate.
You will facilitate conversations with veterans, local residents and community groups to understand local strengths, interests and priorities. You will connect people with shared interests and ideas, helping to build collaboration and encourage community-led action. You will support community ideas to develop into practical activities, projects and opportunities, and you will work with local organisations and partners to strengthen community networks.
This role brings together community engagement, facilitation and partnership working to create meaningful, long-term impact.
What a Typical Two Weeks Might Look Like
Community Development is a flexible role shaped by the needs of local people and communities, with some evening and weekend working required.
To help you understand how the role operates in practice, we’ve included an example two-week working pattern attached.
Please note this is for illustration only and will vary depending on community needs and priorities.
About You
We are looking for someone who is motivated by working with people and passionate about helping communities connect and thrive.
You may already have experience in community development, or come from a background such as housing, social care, education, youth work or the wider charity sector. What matters most is your ability to build trusted relationships, engage people effectively and support collaboration that leads to positive change.
You will be an excellent communicator, able to build trust, inspire action and work effectively with a wide range of people and organisations. You will also be comfortable working independently, managing a varied workload and developing strong working relationships across different groups.
We are looking for someone with:
PLEASE NOTE:
About the Team
You’ll be joining a supportive and collaborative team of Community Development professionals working across local communities to build relationships, develop partnerships and support community-led activity. Community Development Managers and Community Builders work closely together, sharing learning and supporting each other to deliver meaningful local impact.
Please see the job description for more details.
In return we can offer you:
Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
29 days’ annual leave plus 8 bank holidays, regardless of service -plus your birthday off to celebrate!
Opportunity to buy and sell up to 5 days annual leave per year.
Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
3 volunteer days per year to support the Help for Heroes community.
A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
Closing date: 23rd July 2026
Please note: We may close this vacancy early should we receive a high volume of strong applications.
We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Support Worker
£24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8K) and other excellent benefits
Dorset, Hampshire and parts of Wiltshire and Isle of Wight
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Worker on a full-time basis (35 hours, 5 days per week), to deliver a high-quality family support service as part of our Southampton Care Team to families in the local area, at a time where they need it most.
Reporting to the Family Support Manager of the Southampton Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload.
Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly.
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:
· Control over your own schedule, based on the needs of families on your caseload, to balance home and working life
· Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k)
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Time off in Lieu
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Robust training and development programmes to support your learning and growth.
If you’d like to find out more about these benefits and working with us, please visit our why work with us page on our website.
More information about us and our recruitment process can be found in our Candidate Pack on our website.
Development opportunities:
As part of our learning and development Anne Harris Skills Development Programme we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please visit our website via the link and apply online.
Please disclose on your application form if you have used AI for any part of your job application.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Additional information:
Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Join the Cardinal Hume Centre and use your estates expertise to help create a safe, welcoming and well-managed environment for young people, children and families facing homelessness and poverty. This is a rare opportunity to lead both the long-term stewardship of a significant Central London site and the day-to-day delivery of facilities, compliance and improvement works that directly support life-changing services.
Working closely with the CEO, Head of HR and Operations and Board of Trustees, you will shape future plans for the Centre’s estate while ensuring the building remains safe, compliant, efficient and fit for purpose. If you are a strategic and practical estates professional who wants their work to make a tangible social impact, we would like to hear from you.
What you’ll do
· Lead long-term estate planning, capital works and building improvements – you’ll support our master planning for the site
· Oversee day-to-day maintenance, facilities management and contractor performance to keep the Centre running effectively
· Take organisational responsibility for health and safety, fire safety and statutory compliance
· Manage budgets, procurement and reporting, delivering value for money while supporting excellent services
· Support sustainability and environmental improvements that strengthen the Centre for the future
What we’re looking for
· A skilled estates, facilities or property professional with strong experience in building compliance, maintenance and project delivery
· A confident communicator who can work effectively with senior leaders, trustees, contractors and colleagues across the organisation
· Someone who can balance strategic thinking with hands-on operational oversight
· A values-led individual who is motivated by the opportunity to support a charity tackling youth and family homelessness
The Centre enables families, children and young people to overcome poverty and avoid homelessness.
The client requests no contact from agencies or media sales.